ROBERT M.

HAYNES
hayneshouse@charter.net (508) 581-9837 1 Tip Cart Road Sutton, MA 01590

SALES MANAGEMENT EXECUTIVE

Professional Headline Strategic and results-driven Sales Management Professional with 15+ years of experience driving profitability and identifying new business opportunities within the competitive sales arena. Dynamic leader capable of effectively developing and directing teams, resulting in enhanced functionality and proficiency. Expertise in account management and new business development with a track record of increasing sales and revenue through focused marketing and value-added consultative selling. Proactive and charismatic team builder who empowers sales teams to exceed aggressive goals. Understands operational excellence, possess strong business acumen, and exude confidence to excel and deliver.
Areas of expertise: TERRITORY MANAGEMENT NEW BUSINESS DEVELOPMENT PROJECT MANAGEMENT CUSTOMER SERVICE TEAM LEADERSHIP & DEVELOPMENT NEGOTIATIONS OPERATIONS MANAGEMENT SALES LEADERSHIP FORECASTING STRATEGIC PLANNING MARKET ANALYSIS P&L BUDGETING CHANGE MANAGEMENT NEEDS ASSESSMENT PERFORMANCE MANAGEMENT OPTIMIZATIONS ACCOUNT DEVELOPMENT CLIENT RETENTION

P ROFESSIONAL E XPE RIENCE

BASSETTE COMPANY Springfield, MA
Print, mail, web to print, and fulfillment services company. 2001 to 2012

VICE PRESIDENT OF SALES

Directed and developed pricing and discounting based on industries and multimillion dollar accounts while establishing digital pricing and negotiating print and publishing contracts. Assisted in major company-wide transition from strictly offset commercial printing to include new services including digital print-on-demand (POD), fulfillment, direct mail, storage, and web to print. Managed eight direct reports and performed digital quotes while providing required proofs for presentations and direct client interfacing. Mentored sales team and instituted strategies to close deals and retain current client base. Increased sales 18% between 2009 and 2011. Generated $2.5M in revenue by successfully contracting United Technologies. Added $1.6M worth of outsourcing work by negotiating printing and publishing outsources with MassMutual. Successfully beat out Xerox by selling print-on-demand (POD) services to Otis Elevator Company. Realized $250K in gains by securing print component. Instrumental in the development of customer website business accounts, which account for 50%+ volume. Grew sales and lowered overhead costs by recruiting two independent sales representatives. Developed and instituted pricing model for digital printing. Expanded effective, results-driven sales team by recruiting three new salespeople. Negotiated contracts for key clients including Guardian, United Technologies, Atlas Cocpo, and MassMutual.

KEYPRINT, INC. Cranston, RI

Commercial Printing, POD

1999 to 2001

SALES MANAGER
Determined $1M+ sales budgets and forecasting for individual sales representatives while managing all P&L responsibilities. Oversaw five direct reports and assumed all recruitment and training duties. Determined personal sales goals and ensured quotas were reached and exceeded. Developed customer SAT survey for both hard copy and online. Implemented formal Quality Control written documentation. Continued

ROBERT M. HAYNES hayneshouse@charter.net (508) 581-9837

DANKA SERVICES INTERNATIONAL Northboro, MA
Facilities Management, Copy Centers, Mail, Receptionist, and Courier Services

Page 2 1998 to 1999

REGIONAL DISTRICT MANAGER/GENERAL MANAGER

Spearheaded revenue growth initiatives and P&L for central service center while overseeing 24 direct reports and four additional regional sales managers. Reported directly to regional VP of Operations and VP of sales. Developed outsourcing FM sites with sales force throughout New England. Lowered facility COGS $10K per month in first 60 days by instituting cost saving initiative. Negotiated $4M+, 3-year contract with Compaq Computers. Added 25% top line revenue by growing sales of commercial work through the formulation of a profit generating first quarter plan.

A DDITIONAL E XPERI ENCE

Sales Manager Quebecor Eusey Press VP/Sales Manager/Account Executive Pressworks International Account Executive General Binding Corporation Consulting Engineer Robert Bell, Inc.

E DUCATION
Bachelor of Arts in Geography (Minor: History) Framingham State College Framingham, MA