SAP Solution Brief SAP Services SAP Education

PROJECT TEAM TRAINING

DRIVE PROJECT SUCCESS AND MAXIMIZE YOUR ROI

The SAP Education organization offers a wide range of training options that help you build strong, effective project teams. Choose from a long list of role-based courses and flexible delivery options all designed to reduce risk, minimize costs, and help ensure project success.

As an SAP customer, you understand the value of training. The simple fact is, when your people know how to get the most out of your investment in SAP software, you stand to benefit from higher organizational productivity, better decision making, and improved customer satisfaction. But people seldom work in isolation, especially when it comes to enterprise software. When you have groups of people working together toward a single objective, you need to train that group as a team. This is why the SAP Education organization offers a wide range of course offerings designed for project team training. Whatever SAP software project youre undertaking and whatever the size of your team SAP Education can help bring your project team up to speed quickly. Options include public off-site classroom training, on-site training at your offices, virtual remote classroom training, and online e-learning all supported by high-quality documentation, extensive demonstrations, and handson exercises. With access to in-house SAP technology experts and training that focuses on benefits and ROI, you can achieve project success in a way that minimizes modifications and reduces configuration time. Youll also find that project team training courses from SAP Education help foster a strong sense of team identity that can play a big role in retaining top talent. Whats more, with SAP Education you can always rely on the highest quality learning experience for the training

options you choose. After all, we train more than 300,000 business people a year in every corner of the globe to meet the needs of a wide range of projects. Whether youre working directly with SAP Consulting, an SAP services partner, or an independent systems integrator, SAP Education is always available to help make your project a success with proven experience and expertise you can trust.

Multilevel Training for Diverse Project Teams

When it comes to enterprise software, the most successful projects leverage the expertise and input of a diverse range of project participants. Some of those participants are concerned with how the project aligns with strategic objectives. Others focus on how it impacts daily operations at the business process level. Still others need to understand underlying technical details to help ensure project success. With this wide range of concerns, a one-size-fitsall approach to training simply doesnt pass muster. This is why SAP Education offers role-based training options that target three different levels. Level One: Introduction to Software Concepts Designed for high-level project team participants such as CIOs, CFOs, and project managers, level-one courses introduce project team members to particular SAP applications and the methodology used to implement them. Topics include functional and technical concepts, as well as how to leverage the Run SAP and ASAP methodologies

from the SAP Services organization to accelerate software implementation. In these courses, care is taken to remain at a high level for participants to gain maximum benefit from the time they spend. Level-one training classes are normally attended at the beginning of the ASAP methodology to provide an understanding of the SAP solution at the highest level. Level Two: Business Process Overviews Level-two courses meet the needs of business users, line-of-business managers, and business process experts who tend to move and communicate between IT and the executive suite. Providing an overview of the components and functionality supported by particular SAP applications, these courses enable project team members to make informed decisions about business requirements and project scope. Level-two courses are typically taken during the early stages of ASAP before blueprinting has begun, giving participants a general understanding of the business processes supported by SAP solutions prior to the design phase. Curriculum maps provide detailed information on the topics covered in each course. Some of these topics include: Human capital management Finance and cost control Procurement Customer order management Service management Project management Level Three: Business Requirements and Configuration Level-three courses are designed primarily for technical members of your

project team. These courses focus on application customization and configuration so that your organization can maximize the business benefits of the project. Normally taken after blueprinting but before the realization phase of the ASAP methodology, level-three courses focus on the following topics: Business process transactions Software configuration Business requirements Technical infrastructure configuration Reporting requirements

Whatever SAP software project youre undertaking and whatever the size of your team SAP Education can help bring your project team up to speed quickly.
ronment allows your team to network with and learn from other students and teams concerned with similar issues. On-Site Training With on-site training options, we bring the course to you. In a comfortable setting that promotes dialog and team discussion, you can focus on issues that are pertinent to your project. On-site training also reduces travel costs while giving students access to live SAP software so that they can practice their newly gained skills firsthand. E-Learning More students prefer e-learning because it fits busy schedules with ondemand delivery, requiring far less time away from work and family. E-learning courses also shorten the training life cycle, improve competency, and increase user adoption while offering the advantage of repeatable training. And the cost is greatly reduced because e-learning requires no additional infrastructure, no travel, and no instructors.

The Training You Need Where, When, and How You Need It
When considering training for your project team, a variety of interrelated factors is likely to impact your final decision. You may face budget constraints. Schedules may conflict. Your team might be geographically dispersed. From one-person teams to large groups spread across different departments and organizations, SAP Education meets your needs with a wide range of project team training offerings designed to maximize your flexibility and help ensure project success. Public Classes Offered at predetermined times in various locations around the world, public classroom training provides direct access to SAPs expert instructors who can give your team immediate feedback on its progress. Choose from a catalog of classes based on your industry, business size, or software area. Direct access to live SAP applications provides a powerful hands-on experience, while the collaborative, live classroom envi-

Blended Learning To give you maximum flexibility, SAP Education offers blended learning alternatives that allow you to mix and match course delivery options as you see fit. Perhaps some of your students prefer classroom training with hands-on access to live SAP applications. Others may prefer the flexibility of e-learning. Whatever your needs, we work with you to deliver the training that best meets the requirements of your project team. Virtual Remote Classroom Training Looking to minimize your training and travel costs without compromising on classroom advantages such as instructor expertise and interaction? Consider our many virtual training options. We deliver live, intimate hands-on classes over the Internet. Your project team members simply connect wherever they happen to be at the office, on the road, or at home. This saves on travel and makes it easier to coordinate geographically dispersed team members. Customer-Specific Classes Sometimes you need a course thats designed to address the issues of your particular project. In such a case, SAP Education works with you to gather requirements and develop courses that focus on the topics of interest to your team. Our expert instructors know your industry, the challenges you face, and the SAP applications youre implementing to address those challenges. Let us develop customized training content that delivers exceptional value to your team and helps make your project a success.

Certification Certification programs offered by SAP Education are a great way to encourage your people to build the critical skills you need to help ensure ongoing business success with your SAP software. At the business level, certification offers abundant benefits through improved team performance driven by a better understanding of how to apply SAP software to address business challenges. At the individual level, it provides a distinctive mark of excellence that helps build a strong career. Certification also serves as a critical recruiting and retention tool for motivated employees, while providing a useful, independently validated measure of value for each member of your project team. In a similar way, certification helps with resource planning, making it easier for you to identify qualified partners for specific projects. This is why many SAP partners who specialize in implementing SAP software seek certification, using it to gain valuable expertise and win more business. Certification programs are offered at the associate, professional, and master levels. Solution Academy Companies that implement state-ofthe-art SAP solutions often use the services of consultants who have SAP certifications to get expert help from partners equipped with the latest knowhow in SAP solutions. SAP Education provides comprehensive training designed specifically for consultants through solution academy courses. Flexible, modular curriculums enable you to harness the full power of SAP solutions and provide the right knowledge at the right time. Our training is

open to customers, consultants employed by SAP customers, and independent consultants who offer their services in the open market.

Less Risk, Better Teams, More Successful Projects

Its hardly a news flash, but its worth repeating: training pays. And with a flexible range of training options designed to help you build strong, focused project teams, training from SAP Education can pay handsomely. Youll be able to: Reduce project risks by equipping all team members with the skills they need to help ensure project success Minimize project costs by avoiding mistakes and speeding knowledge transfer Maximize your ROI by focusing your team on how best to leverage your SAP software to meet business objectives Improve collaboration by fostering a team mentality that puts all team members on the same page Maintain your competitive advantage by retaining valuable talent and using SAP software to improve business performance Find Out More To learn more about how SAP Education can deliver training that helps you develop effective project teams, call your SAP Education representative at +1 877-876-7271 or visit us online at www.sap.com/usa/services/education.

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Summary Project success depends on coordinated project teams working together toward a common goal. This is why the SAP Education organization offers training options that help build strong, effective project teams. Choose from a wide range of role-based courses and delivery options designed to bring your team up to speed, minimize risk and costs, and help ensure project success. Business Challenges High risk of project failure Persistent project cost overruns Difficulties coordinating training for small and large teams Key Features Public classes Choose from a range of live, hands-on classes with direct access to expert instructors On-site training Have the course come to you and focus on your project issues E-learning Increase your flexibility with e-learning courses delivered on demand Blended learning Mix and match course delivery options Virtual training Minimize travel costs with virtual classes delivered live over the Internet Customer-specific classes Let us design and deliver customized courses to address the needs of your project Certification Use certification programs to build team skills Solution academy Harness the power of SAP solutions with flexible training options designed for consultants Business Benets Reduce project risks by equipping all team members with the skills they need to help ensure project success Minimize project costs by avoiding mistakes and speeding knowledge transfer Maximize your ROI by focusing your team on how best to leverage your SAP software to meet business objectives Improve collaboration by fostering a team mentality that puts all team members on the same page Maintain your competitive advantage by retaining valuable talent and using SAP software to improve business performance For More Information To learn more about how SAP Education can deliver training that helps you develop effective project teams, call your SAP Education representative at +1 877-876-7271 or visit us online at www.sap.com/usa/services/education.

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