Data Assistant Instructional Technology & Research Support (ITRS) Academic Technology Services

Summary: This position provides data management support for ITRS staff. Primary responsibilities include designing and running processes to extract, summarize, and visually display data from system and usage logs, and from various systems using SQL and Excel. Additional responsibilities may entail administering web-based online teacher course evaluations using Snap Professional, creating/managing datasets using Excel and SPSS, and responding to support calls. Data Assistants may also be asked to support classroom technology and to help with general administrative tasks. To perform this job successfully, individuals must good oral and written communication skills, a willingness to work as part of a team, and be highly motivated to support faculty with integrating technology into teaching, learning, and research. Some technical experience is required. Responsibilities: Designs and runs processes to extract, summarize, and visually display data from system and usage logs, and from various systems using SQL and Excel Deploys and administers web-based online teacher course evaluations using Snap Professional Creates and manages datasets using Excel and SPSS Responds to phone, email, call log requests promptly; follows up on requests in a timely matter Additional responsibilities as assigned which may include supporting classroom technology and helping out with general administrative tasks Experience: Knowledge of the advanced features in Excel including pivot tables and macros Basic understanding of SQL Prior experience with web-based survey applications such as Snap, Opinio, and Survey Monkey Some experience with medium to large datasets including cleaning datasets , manipulating data, running queries, and deriving descriptive analyses General familiarity with simple univariate and bivariate statistics, as well as some experience with analyzing, summarizing, and presenting the results of data analysis Technical skills: The position requires familiarity with Microsoft Office Suite, SQL, Snap Professional, and SPSS. Additional experience with any of the following applications is considered a plus: HLM, Lisrel, Minitab, NVivo, SAS, STATA, SYSTAT, Opinio, Survey Monkey, Blackboard Learn, Sakai, and iTunes U. Reports to: Data Assistants receive daily directives from the ITRS Senior Analyst and Senior Educational Technologist. All ITRS staff and student workers report to the Manager of Instructional Techonology & Research Support.