SAGE INVENTORY ADVISOR FREQUENTLY ASKED QUESTIONS

Last Update: 3/13/13

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PRODUCT

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1 What is Sage Inventory Advisor?

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Sage Inventory Advisor is an affordable cloud solution that integrates with Sage ERP systems to help companies reduce excess inventory and working capital, while eliminating stock-outs. Sage Inventory Advisor integrates with the following ERP systems: Sage 100 ERP v4.4, v4.5, v5.0, v5.1 Sage 300 ERP v5.4, v5.5, v5.6, v6.0 Sage ERP X3 v6.5 Sage 500 ERP v7.4 (in development, not ready yet) Sage Inventory Advisor is only configured to work with the above listed ERP systems. To utilize Sage Inventory Advisor, you will need to upgrade to the most recent ERP version. Sage Inventory Advisor adds functionality to those modules. It does not replace them. Sage Inventory Advisor works most effectively with either one by providing powerful forecasting and planning capabilities. The inventory management and control modules are designed to drive and manage the day to day inventory activities. Sage Inventory Advisor is designed to complement them by providing forecasting and planning side capabilities of inventory management. No, Sage Inventory Advisor is not a stand-alone product. It requires to be integrated with one of Sages ERP platforms. For now, Sage Inventory Advisor only supports English and German. Other languages will be considered in the future and be based on individual business merits. Sage Inventory Advisor is equipped with Bill of Material planning capabilities and supports manufacturing environments. The related functions need to be active in the ERP though still.

2 What ERP version does Sage Inventory Advisor integrates with?

3 What if we have an older version of the ERP system not listed above? 4 How is Sage Inventory Advisor different from Sage 100 Inventory Management or Sage 300 Inventory Control modules? 5 Why do I need Sage Inventory Advisor if I already have either one of these modules?

6 Is Sage Inventory Advisor a stand-alone product? 7 Is Sage Inventory Advisor translated in other languages? 8 Does Sage Inventory Advisor support manufacturing and production environments?

6561 Irvine Center Drive | Irvine, CA, USA 92618 | 800-854-3415 Ext.340125 | www.sageerpsolutions.com/sageinventoryadvisor
2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. Subject to change without prior notice. REV_3_13_13

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Sage Inventory Advisor extracts the data from the ERP and utilizes its powerful engines to calculate ideal stock levels and forecasts. The core information needed resides in the ERP system and includes product supplier, location, inventory, PO, sales, and other related information. No. Sage Inventory Advisor has significant processing capacity and scalability. Our largest customer, for example, currently processes 3.1 million SKULs per day. The data is processed remotely overnight. It is transparent to you. As a SaaS, Sage Inventory Advisor is offered as a monthly subscription, starting as low as $299. The monthly rate is determined by the number of SKULs. There is also a one-time implementation (set-up) fee. As a subscription solution, M&S is included in the monthly price for Sage Inventory Advisor. Also, you must be subscribed to a Business Care plan for your ERP system. The Sage Inventory Advisor subscription includes Gold level Business Care. No, there are currently no discounts applicable to Sage Inventory Advisor. Pricing will depend on the number of implementations needed.

9 How does Sage Inventory Advisor work with the ERP system? 10 What information is needed from the ERP system? 11 Is there a limit to the number of items (SKULs) it can manage? 12 How and when is the processing done? PRICING 13 What is the pricing structure for Sage Inventory Advisor? 14 What is the cost for Maintenance & Support (M&S)? 15 What level of Business Care is available with Sage Inventory Advisor? 16 Are there any discounts offered? 17 If I have multiple companies in my ERP, how will my pricing be determined? PROCESS 18 How and where can I order Sage Inventory Advisor? 20 Will it co-term with my ERP solution? 21 Who and how is the install done? 22 How much time does it take to implement the solution? 23 What would be required from my IT staff before implementation? 24 How much time will be needed from my IT staff?

You will need to contact your ERP service provider to schedule a business review and start the process. Not applicable. Sage Inventory Advisor is a monthly subscription service, so as long as you are paying the monthly fee, you are current. Sage will perform the install remotely. It is not performed on-premise. Implementation is relatively quick and can take anywhere from 2 hours to 2 days, depending on the level of complexity involved. Sage will work with your IT staff to get access to the ERP server in order to configure the links to the database. Other than some guidance or telephone consulting, no significant time is required.

6561 Irvine Center Drive | Irvine, CA, USA 92618 | 800-854-3415 Ext.340125 | www.sageerpsolutions.com/sageinventoryadvisor
2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. Subject to change without prior notice. REV_3_13_13

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All of the maintenance and updates will be performed remotely and transparently by Sage. Product support will be provided by Sage. Yes, initial limited training is part of the install and will be provided during and after installation to familiarize you with the software. However, experience has shown that new users have started using the solution immediately after installation was completed.

SUPPORT & TRAINING 25 How is the product updated/maintained? 26 Who do I call for product support? 27 Will you provide training after the install?

6561 Irvine Center Drive | Irvine, CA, USA 92618 | 800-854-3415 Ext.340125 | www.sageerpsolutions.com/sageinventoryadvisor
2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. Subject to change without prior notice. REV_3_13_13