Human Resources -

Workforce
Information Report
e

Issue 03 August 2004

Contact Details
CONTENTS
If you require additional copies of this report, please contact: Contact Details
Helen Smith, HR Manager Workforce Planning Information Headline Figures
Helen.smith2@homeoffice.gsi.gov.uk Supplementary Notes
020 7217 0738/07867 920848 Staff in Post data
If you have any comments on this report, please send By Staff Group
them to: Staffing Ratios
NPD.workforceinforeport@homeoffice.gsi.gov.uk Detailed Breakdown of Staff in Post
By Areas of Work and Staff Group
By Areas of Work and Region
Headline Figures By Region and Staff Group
Regional Breakdown of Staff in Post
Regional Growth of Staff in Post
At the end of the year 2003/04, the information Area Breakdown of Staff in Post
provided shows that the overall numbers of staff in Vacancy Levels
1
post have increased by approximately 1,574.5 FTE . By Staff Group
This is a growth rate of 8.7% over the course of the Regional Vacancy Levels
year. By Area
Starters and Leavers
Supplementary Notes By Staff Group
Total Starters and Leavers ~ Quarters 1 - 4
st
By Area
The period covered within this report is from 1 October Regional Attrition Rates
st
2003 to 31 March 2004 (Quarters 3 and 4) and has been Annual Attrition Rates
compiled using returns submitted by each of the 42
Destination of Leavers
Probation Areas plus the National Probation Directorate
(NPD). The material has not previously been published. Health and Safety
By bringing the two quarters together in this way, it is
intended that the delays which occurred in turning around
the data following the implementation of the Workforce The data on starters and leavers has been
Information Report can be diminished, enabling the broken down into two separate reporting
production of much more timely reports. In doing this, the periods and both included for the purposes of
following should be noted:- forming trend data.
Data contained within this report on staff The data contained within the report is not
numbers represents a “snap-shot” at the 31
st directly comparable with previous data
March 2004, as staff start and leave on an on- collected through the RDS Probation Statistics.
going basis. In some Areas, there are again differences in
Quarter 3 data has been included where the numbers of staff in post at the end of each
appropriate for comparison, although in some Quarter which do not match the net
instances it has been deemed more increases/decreases anticipated given the
appropriate to compare Quarter 4 data with that number of starters and leavers in the period.
which has already been published (Quarter 2). These can be accounted for as follows:-
o Changes in the working hours of existing
employees, particularly with the
implementation of Enhanced Community
1
Data not collected until end quarter 1. Figure has been approximated
Punishment.
using staff in post, starter and leaver information provided for quarter 1.
Enforcement, rehabilitation and public protection 1
 o Adjustments made by Areas to their
systems to meet the revised reporting
arrangements.
o Transfer of staff from zero-hour contracts
onto permanent contracts.
There is still too little information to enable
trend analysis at this stage, although year-end
summaries have been included where relevant.
The report has been compiled on a number of
levels: Area, Regional and Nationally.
The NPD regional structure is co-terminus with
other Criminal Justice Sector organisations and
the inclusion of such information may enable
future comparisons. In addition, geographic
regions share commonality among external
factors e.g. cost of living, unemployment rates
etc and this will enable some analysis on the
impact of these in respect of the NPS
workforce.
Some very slight variances occur within the
total columns/rows between tables, which are
due to rounding.
Terminology
Some of the terminology used within this report is
defined as follows:-
FTE – Full time equivalent.
Establishment – represents the number of
staff for which budgetary provision has
been made and may be subject to revision
and reallocation during the course of the
year. The systems in a small number of
Areas are not set up to report on
establishment levels and separate
provisions have been made to collate the
relevant information from these.
Vacancy – a post that is being actively
recruited into (NB – due to data collection
limitations, this report retains the concept of
a vacancy existing within a notional
complement of staff; future reports will use
this definition of a vacancy).
Operational Staff – represents those staff
whose work involves direct contact with
offenders on a daily basis.
Support Staff – all other staff employed
within the Service. It is acknowledged that
some staff categorised within this group
may have some contact with offenders.
Attrition – calculated as the number of
leavers/average number of staff in post
over the period. At Area level, attrition
includes those who have left that Area but
who have remained within the Service. At
national level, such leavers are not
included, as they do not represent attrition
from the Service.

Staff in Post
st
At 31 March 2004, there were 19,586.9 FTE
employed across the NPS in its entirety (including
those employed in the NPD and Chief Officers), an
increase of 935.8 FTE on figures reported at the
FTE Shown as a
end of quarter 2 (18,651.1 FTE). The intervening (Figures in brackets % of Total
period, quarter 3, saw 19,616.0 FTE in post at the denote position at end Workforce
end of the period. The fall in staffing numbers of Q2) of the NPS2
between quarters 3 and 4 is accounted for by the Senior Probation 1124.8 (1106.0) 5.74
reduction employed by the NPD following the Officer
reorganisation. This represents a total growth rate Senior 332.9 (295.1) 1.70
of 5.0% over the six-month period. Practitioner
The following tables show how this staff in-post Probation Officer 4827.8 (4536.8) 24.65
figure is broken down by staff group.
Trainee 1820.2 (1610.6) 9.29
Probation Areas – Operational Staff Probation Officer
Probation 5416.8 (5205.2) 27.66
During quarters 3 and 4, there has been an overall Services Officer
increase in operational staff of 846.5 FTE (6.3%) Psychologist 26.0 (27.5) 0.13
on those employed at the end of Quarter 2. The
greatest increase in staff in post can be seen Other 701.4 (622.2) 3.58
amongst Probation Officers, with an increase of Operational Staff
291.0 FTE (6.4%). TOTAL 14249.9 (13403.4) 72.75

Table 1

2
Including the National Probation Directorate

2
 been included in any staffing return were identified.
This increased the staffing numbers of the NPD
3
Probation Areas – Support Staff considerably at this time, although these figures
have not been published. Subsequently, the
FTE Shown as a contracts of many of these Consultants ended as a
(Figures in brackets % of Total
denote position at end
result of the reorganisation, and therefore do not
Workforce
of Q2) of the NPS appear in any published figures.
Chief Officers 41.0 (41.0) 0.21
(35.7)
In addition, at this time there were 532 Board
Deputy Chief 40.7 0.21 5
Members in post .
Officers/Directors
ACO and 264.0 (263.8) 1.35
equivalent
(89.8)
Staffing Ratios6
Area/District 90.8 0.46
Managers or
There has been very little change in the profile of
equivalent
the service, with 72.67% (71.86%) of all staff in the
Managers – 396.1 (362.8) 2.02 NPS employed in an operational context having
Section or direct offender contact. This gives a ratio of 2.66:1
Function Heads operational staff:support staff (including those
Support Staff – 3569.4 (3549.4) 18.22 employed in the NPD).
Administration
Support Staff 330.6 (319.8) 1.69 Amongst the Operational Staff the ratio of
Others Probation Officers:Probation Services Officers is
Other Specialist 254.1 (225.3) 1.30 0.89:1 (0.87:1) and Probation Officers:Senior
Workers Probation Officers is 4.29:1 (4.10:1).
TOTAL 4986.7 (4887.6) 25.25
7
Including Chief Officers , there are 832.6 FTE
(793.1) employed in a managerial capacity. This
Table 2
equates to 4.25% (4.35%) of the Service, a ratio of
Over the final six-month period, there has been an 0.04:1 (0.04:1) managers:employees of the NPS.
increase in Support Staff employed across the NPS The ratio of managers:operational staff remains
of 99.1 FTE (2.0%), with the biggest increase being 0.06:1and the ratio of managers:support staff of
seen amongst ‘Other Specialist Workers’ (28.8 0.20:1.
FTE, 12.8%).
National Probation Directorate On average, there is a ratio of 2.88:1 operational
staff:support staff, although there are no fixed ratios
Shown as regarding this and across the Areas there appears
FTE4 a % of
to be some significant variations in the levels of
(Figures in brackets denote Total
position at end of Q2) Workforce support staff employed.
of the NPS
Senior Civil 12.0 (13.0) [1.0] 0.06 This figure excludes staff employed by the NPD,
Servant see Table 10 on page 9 for a full breakdown of
Grade 6 32.0 (29.0) [1.0] 0.16 Operational Staff:Support Staff ratios by Area.
Grade 7 85.2 (84.6) [23.9] 0.43
Senior Executive 54.2 (53.7) [5.0] 0.28
Officer
Higher Executive 34.6 (42.0) [1.0] 0.18
Officer
Executive Officer 53.0 (57.0) [1.0] 0.27

Administrative 32.6 (33.0) [0] 0.17

Officer
Administrative 4.5 (6.9) [0] 0.02
Assistant
Senior Personal 5.3 (7.0) [0] 0.03
Secretary
Personal 13.5 (15.7) [1.0] 0.07
3
Secretary A couple of Areas incorrectly placed support staff in earlier
Consultant 23.4 (18.4) n/a 0.12 returns and have corrected this during this reporting period.
This is likely to account for some of the increase in staffing
numbers.
Total 350.3 (360.3) [33.9] 1.79 4
Figures include those who are employed within the NPD on a
secondment basis, excluding 24.4 FTE who have been counted
Table 3 within their own Areas’ returns. Figures in square brackets
There only appears to have been a very slight fall show the actual number of secondees.
5
As at 31st March 2004, a small number of Board Member
in the staffing numbers employed in the NPD Appointments were outstanding.
following the review that concluded in January 6
Figures in brackets denote the position at the end of quarter 2.
7
2004. During the quarter 3 reporting period, a The managerial ratios refer to NPS staff working in the Areas
number of Consultant staff who had not previously and exclude staff employed in the NPD.

3
 8
DETAILED BREAKDOWN OF STAFF IN POST

The tables below provide a further detailed breakdown The figures are shown as FTE and expressed as
of the areas of work in which staff are employed a percentage of the total staff employed in that
across the NPS (excluding the NPD), shown by staff staff group/Region. The given figures show the
st 9
group and Region. picture as at the 31 March 2004 .

OPERATIONAL STAFF

Totals by Staff Group10

Resettlement

Programmes
Supervision
Punishment
Community

Community

Approved
Premises

DTTOs
Prison

Court
Team
Senior Probation Officer FTE 55.9 178.4 32.3 112.5 59.1 68.1 110.4 47.5
% 5.0 15.9 2.9 10.0 5.3 6.1 9.8 4.2
Senior Practitioner FTE 25.0 34.2 13.6 3.0 17.8 13.0 66.0 7.5
% 7.5 10.3 4.1 0.9 5.3 3.9 19.8 2.3
Probation Officer FTE 117.4 1207.5 252.4 459.8 357.1 60.2 288.5 191.1
% 2.4 25.0 5.2 9.5 7.4 1.2 6.0 4.0
Trainee Probation Officer FTE
%
Probation Services Officer FTE 1379.4 691.6 150.8 334.9 473.0 414.7 635.4 274.7
% 25.5 12.8 2.8 6.2 8.7 7.7 11.7 5.1
Psychologist FTE 2.0 2.0 11.0
% 7.7 7.7 42.3
Other Operational Staff FTE 233.6 58.0 4.5 2.1 279.6 18.3 2.0
% 33.3 8.3 0.6 0.3 39.9 2.6 0.3
Total FTE 1811.3 2171.6 451.1 914.7 909.1 835.6 1129.6 522.8
% 12.7 15.2 3.2 6.4 6.4 5.9 7.9 3.7
Cont …
Secondment

Secondees

Fieldwork
Services
Training
to YOTS
Liaison

Central
Victim

Other

Other

Total
Senior Probation Officer FTE 17.9 4.0 60.7 38.4 31.6 253.5 54.4 1124.8
% 1.6 0.4 5.4 3.4 2.8 22.5 4.8
Senior Practitioner FTE 2.0 2.0 10.0 86.2 3.0 41.5 8.0 332.9
% 0.6 0.6 3.0 25.9 0.9 12.5 2.4
Probation Officer FTE 29.6 227.9 59.6 166.2 21.0 1258.9 130.9 4827.8
% 0.6 4.7 1.2 3.4 0.4 26.1 2.7
Trainee Probation Officer FTE 1820.2 1820.2
% 100.0
Probation Services Officer FTE 115.1 21.6 35.7 3.5 9.0 649.9 227.7 5416.8
% 2.1 0.4 0.7 0.1 0.2 12.0 4.2
Psychologist FTE 1.0 7.0 3.0 26.0
% 3.8 26.9 11.5
Other Operational Staff FTE 1.0 3.0 18.0 12.0 30.4 39.0 750.5
% 0.1 0.4 2.6 1.7 4.3 5.6
Total FTE 165.6 258.5 184.0 2126.5 65.6 2241.1 463.0 14249.9
% 1.2 1.8 1.3 14.9 0.5 15.7 3.2
Table 4

8
Please note that a small number of Areas have been unable to provide the data in this form due to the way in which their systems are
currently configured, and are looking to amend this over the coming months. In these instances, staff have been included under the
Fieldwork or Other categories as appropriate.
9
The breakdown of staff showing the position at the end of quarter 3 (31 December 2003) can be provided on request.
10
Percentages shown as a proportion of the total staff employed within each staff group.

4
 11
Totals by Region

Resettlement

Programmes
Supervision
Punishment
Community

Community

Approved
Premises

DTTOs
Prison

Court
Team
North West FTE 272.4 252.3 13.0 142.8 142.7 166.8 164.5 54.0
% 11.6 10.7 0.6 6.1 6.1 7.1 7.0 2.3
North East FTE 104.9 274.1 15.6 73.9 57.8 38.5 95.1 38.8
% 11.2 29.2 1.7 7.9 6.2 4.1 10.1 4.1
Yorkshire & Humberside FTE 234.0 270.6 180.7 113.5 108.6 84.7 109.4 70.4
% 14.1 16.3 10.9 6.8 6.5 5.1 6.6 4.2
West Midlands FTE 184.5 465.6 8.9 74.4 111.3 107.2 96.3 61.2
% 12.3 31.1 0.6 5.0 7.5 7.2 6.4 4.1
East Midlands FTE 175.4 136.5 49.0 106.8 78.4 70.3 96.7 78.9
% 14.0 10.9 3.9 8.5 6.2 5.6 7.7 6.3
East of England FTE 122.0 207.0 23.3 63.1 76.7 63.4 132.1 47.9
% 10.7 18.2 2.0 5.5 6.7 5.6 11.6 4.2
South West FTE 134.0 160.8 71.9 85.3 132.9 81.1 93.1 27.1
% 12.8 15.3 6.9 8.1 12.7 7.7 8.9 2.6
South East FTE 155.2 238.6 29.4 169.9 96.2 90.5 134.2 61.4
% 9.4 14.4 1.8 10.3 5.8 5.5 8.1 3.7
London FTE 247.0 60.0 24.0 99.0 166.5 56.0
% 13.1 3.2 1.3 5.3 8.8 3.0
Wales FTE 181.9 166.1 59.3 25.0 80.6 34.0 41.7 27.1
% 22.3 20.3 7.26 3.1 9.9 4.2 5.1 3.3
Total 1811.3 2171.6 451.1 914.7 909.1 835.6 1129.6 522.8
Cont…
Secondment

Secondees

Fieldwork
Services
Training
to YOTS
Liaison

Central
Victim

Other

Other

Total
North West FTE 2.9 37.2 25.8 330.5 15.0 709.5 25.0 2354.4
% 0.1 1.6 1.1 14.0 0.6 30.1 1.1
North East FTE 24.0 17.5 18.4 151.1 5.3 3.7 20.6 939.3
% 2.6 1.9 2.0 16.1 0.6 0.4 2.2
Yorkshire & Humberside FTE 22.4 36.0 31.1 265.9 7.0 99.8 27.0 1661.0
% 1.4 2.2 1.9 16.0 0.4 6.0 1.6
West Midlands FTE 14.1 25.8 19.0 261.5 7.4 15.0 42.8 1494.9
% 0.9 1.7 1.3 17.5 0.5 1.0 2.9
East Midlands FTE 15.2 24.6 15.0 177.2 8.8 106.0 117.6 1256.4
% 1.2 2.0 1.2 14.1 0.7 8.4 9.4
East of England FTE 12.5 16.1 20.0 170.7 2.0 109.9 72.0 1138.7
% 1.1 1.4 1.8 15.0 0.2 9.7 6.3
South West FTE 11.0 18.1 15.3 126.1 3.5 73.9 14.5 1048.6
% 1.1 1.7 1.5 12.0 0.3 7.1 1.4
South East FTE 19.0 26.5 14.5 221.9 1.1 341.4 55.2 1654.9
% 1.2 1.6 0.9 13.4 0.1 20.6 3.3
London FTE 34.5 33.0 22.0 284.0 15.5 782.0 61.5 1885.0
% 1.8 1.8 1.2 15.1 0.8 41.5 3.3
Wales FTE 10.0 23.7 2.9 137.7 26.8 816.8
% 1.2 2.9 0.4 16.9 3.3
Total 165.6 258.5 184.0 2126.5 65.6 2241.1 463.0 14249.9

Table 5

11
Percentages shown as a proportion of the total staff employed within each Region.

5
 12
Totals by Region and Staff Group

Psychologists
Practitioner

Other Staff
Probation

Probation

Probation

Probation
Services
Trainee
Officer

Officer

Officer

Officer
Senior

Senior

Total
North West FTE 179.8 26.5 836.4 301.0 770.8 1.0 238.9 2354.4
% 7.6 1.1 35.5 12.8 32.7 0.0 10.1
North East FTE 77.8 1.0 336.7 125.0 387.1 4.0 7.7 939.9
% 8.3 0.1 35.8 13.3 41.2 0.4 0.8
Yorkshire & Humberside FTE 127.1 57.1 546.5 230.2 649.7 1.0 49.4 1661.0
% 7.7 3.4 32.9 13.9 39.1 0.1 3.0
West Midlands FTE 109.7 36.8 585.7 227.0 418.2 2.0 115.6 1494.87
% 7.3 2.5 39.2 15.2 28.0 0.1 7.7
East Midlands FTE 111.0 11.8 395.1 153.0 520.2 5.0 60.3 1256.4
% 8.8 0.9 31.4 12.2 41.4 0.4 4.8
East of England FTE 104.9 54.4 338.1 143.0 467.1 1.0 30.2 1138.7
% 9.2 4.8 29.7 12.6 41.0 0.1 2.6
South West FTE 50.9 39.1 335.3 105.0 498.3 1.0 19.0 1048.6
% 4.9 3.7 32.0 10.0 47.5 0.1 1.8
South East FTE 115.8 73.0 519.9 177.0 672.2 3.0 94.0 1654.9
% 7.0 4.4 31.4 10.7 40.6 0.2 5.7
London FTE 197.0 665.5 244.0 704.5 7.0 67.0 1885.0
% 10.5 35.3 12.9 37.4 0.4 3.6
Wales FTE 50.8 33.2 268.7 115.0 328.7 1.0 19.4 816.8
% 6.2 4.1 32.9 14.1 40.2 0.1 2.4
Total 1124.8 332.9 4827.8 1820.2 5416.8 26.0 701.4 14249.9
Table 6
SUPPORT STAFF
Amongst support staff, the information provided the total workforce of the NPS and again
suggests that 30.7% are engaged in roles which do represents a fall on the position at the end of
not involve any direct offender contact, and Quarter 2 (8.4%). The full breakdown of Support
represents a slight decrease on the position at the Staff is shown in the tables below:-
end of quarter 2 (31.7%). This relates to 7.8% of
13
Totals by Grade of Staff
Information &
Communications
Development

Partnerships
Operational

Resources

Training &

Research,
Services

Finance

Relations
Human

& Public

Other

Total
IT

Deputy Chief Officers/Directors FTE 19.0 8.5 4.3 2.3 0.2 1.7 4.7 40.7
% 46.7 20.9 10.6 5.7 0.5 4.2 11.5
ACO and equivalent FTE 165.1 23.4 24.0 4.5 1.8 13.7 2.6 28.9 264.0
% 62.5 8.9 9.1 1.7 0.7 5.2 1.0 10.9
Area/District Managers or FTE 45.8 3.0 8.0 4.0 2.0 9.0 8.0 11.0 90.8
equivalent % 50.4 3.3 8.8 4.4 2.2 9.9 8.8 12.1
Managers – Section or Function FTE 171.8 36.7 38.4 24.0 11.4 51.9 14.8 47.1 396.1
Heads % 43.4 9.3 9.7 6.1 2.9 13.1 3.7 11.9
Support Staff – Administration FTE 2760.3 150.8 113.4 79.0 13.3 243.6 51.6 157.4 3569.4
% 77.3 4.2 3.2 2.2 0.4 6.8 1.4 4.4
Support Staff Other FTE 202.3 18.7 13.4 11.7 3.0 60.9 2.6 17.9 330.6
% 61.2 5.6 4.1 3.5 0.9 18.4 0.8 5.4
Other Specialist Workers FTE 64.4 26.8 41.6 15.4 7.8 68.8 11.4 17.9 254.1
% 25.3 10.5 16.4 6.1 3.1 27.1 4.5 7.1
Total FTE 3428.7 267.9 243.1 140.9 39.5 449.6 91.0 285.0 4945.7
% 69.3 5.4 4.9 2.8 0.8 9.1 1.8 5.8

Table 7

12
Percentages shown as a proportion of the total staff employed within each Region
13
Percentages shown as a proportion of the total staff employed within each Staff Group

6
 14
Totals by Region

Communications

Information &
Development

Partnerships
Operational

Resources

Training &

Research,
Services

Relations
Finance

& Public
Human

Other

Total
IT
North West FTE 487.9 36.0 40.2 20.4 7.7 73.3 21.2 58.3 745.0
% 65.5 4.8 5.4 2.7 1.0 9.8 2.9 7.8
North East FTE 205.3 15.4 14.3 11.0 1.5 23.0 2.5 27.4 300.3
% 68.3 5.1 4.8 3.6 0.5 7.7 0.8 9.1
Yorkshire & Humberside FTE 479.3 45.2 29.2 11.0 4.5 44.5 1.0 32.1 646.8
% 74.1 7.0 4.5 1.7 0.7 6.9 0.2 5.0
West Midlands FTE 437.9 35.8 26.0 29.7 4.0 48.5 23.8 26.4 632.1
% 69.3 5.7 4.1 4.7 0.6 7.7 3.8 4.2
East Midlands FTE 272.2 23.0 22.6 8.8 4.7 41.2 5.6 37.5 415.6
% 65.5 5.5 5.4 2.1 1.1 9.9 1.3 9.0
East of England FTE 213.5 16.7 22.0 12.1 2.6 44.1 5.9 22.1 339.0
% 63.0 4.9 6.5 3.6 0.8 13.0 1.7 6.5
South West FTE 252.9 15.6 22.2 14.8 2.5 40.6 26.4 19.3 394.3
% 64.1 4.0 5.6 3.8 0.6 10.3 6.7 4.9
South East FTE 365.5 24.7 27.7 12.1 3.2 46.4 4.6 29.9 514.0
% 71.1 4.8 5.4 2.4 0.6 9.0 0.9 5.8
London FTE 506.0 33.0 21.0 10.0 5.0 53.0 25.0 653.0
% 77.5 5.1 3.2 1.5 0.8 8.1 3.8
Wales FTE 208.3 22.5 18.0 11.0 3.8 35.1 7.0 305.7
% 68.1 7.4 5.9 3.6 1.2 11.5 2.3
Total FTE 3428.7 267.9 243.1 140.9 39.5 449.6 91.0 285.0 4945.7

Table 8
Totals by Staff Group and Region14 Administration
Function Head
Chief Officers
or Equivalent

Support Staff
Deputy Chief

Area/District

Managers –
Manager or
equivalent

Section or

Specialist
Assistant
Directors
Officers/

– Others

Workers
Support
Staff –

Other

Total
North West FTE 6.0 38.3 16.0 83.8 447.6 139.0 14.3 745.0
% 0.8 5.1 2.1 11.2 60.1 18.7 1.9
North East FTE 3.0 17.0 2.0 22.6 238.5 9.2 8.0 300.3
% 1.0 5.7 0.7 7.5 79.4 3.1 2.7
Yorkshire & Humberside FTE 4.0 38.0 17.0 52.8 520.9 7.8 6.3 646.8
% 0.6 5.9 2.6 8.2 80.5 1.2 1.0
West Midlands FTE 5.7 28.3 3.0 43.5 473.6 35.8 42.2 632.1
% 0.9 4.5 0.5 6.9 74.9 5.7 6.7
East Midlands FTE 26.2 2.0 49.9 296.7 18.0 22.8 415.6
% 6.3 0.5 12.0 71.4 4.3 5.5
East of England FTE 1.0 19.5 54.8 204.7 54.0 5.0 339.0
% 0.3 5.8 16.2 60.4 15.9 1.5
South West FTE 2.0 19.7 25.8 27.0 265.5 14.6 39.6 394.3
% 0.5 5.0 6.5 6.9 67.3 3.7 10.0
South East FTE 7.0 25.0 8.0 32.9 343.6 12.4 85.1 514.0
% 1.4 4.9 1.6 6.4 66.8 2.4 16.6
London FTE 9.0 35.0 2.0 586.0 8.0 13.0 653.0
% 1.4 5.4 0.3 89.7 1.2 2.0
Wales FTE 3.0 17.0 17.0 26.8 192.2 31.9 17.8 305.7
% 1.0 5.6 5.6 8.8 62.9 10.4 5.8
Total 40.7 264.0 90.8 396.1 3569.4 330.6 254.1 4945.7
Table 9

14
Percentages shown as a proportion of the total staff employed within each Region.

7
Regional Breakdown of Staff in Post15

North East
6.33%
North West (6.59%) [6.07%]
15.82%
(16.52%) [15.06%] Yorkshire & Humberside
11.78%
(11.66%) [13.08%]
West Midlands
10.86% East Midlands
(10.49%) [12.78%] 8.54%
(8.82%) [8.40%]

Wales
5.73% East of England
(5.73%) [6.18%] 7.54%
(7.99%) [6.85%]

NPD
South West 2.00%
7.37%
(7.36%) [7.97%]
London
South East 12.96%
11.07% (13.23%) [13.20%]
(11.61%) [10.39%]
Chart 1

Regional Growth of Staff in Post

Since the end of quarter 1, there has been some The available information suggests that the largest
growth across all Regions within the NPS, amounting areas of growth over this time have occurred in
16
to 1,443.1 FTE or 8.13% . London (16.9%), East Midlands (13.6%) and
Yorkshire and Humberside (10.2%).

3500 Q u a r te r 1 Q u a r te r 4
FTE in Post at end of Reporting Period

3000

2500

2000

1500

1000

500

0
London

Wales
England
North West

South West

South East
North East

Yorkshire and

West Midlands

East Midlands

East of
Humberside

Graph 1

15
Figures in brackets denote the national proportion of Operational Staff employed in each of the Regions, those in square brackets show
the same proportion of Support Staff.
16
This figures includes changes in recorded FTE and a number of staff transferring from zero-hours contracts onto permanent contracts
within the NPS.

8
 17 18
Staff in Post by Area

Operational:

Operational:
Operational

Operational
Workforce

Workforce
% of Total

% of Total
Support

Support

Support

Support
Total

Total
Staff

Staff

Staff

Staff

Staff

Staff
Cumbria 115.3 46.1 161.4 2.50:1 0.82 Staffordshire 288.9 107.3 396.2 2.69:1 2.02
117.6 46.1 163.7 2.55:1 0.88 278.2 107.9 386.1 2.58:1 2.07
Cheshire 313.9 37.0 350.9 8.48:1 1.79 Warwickshire 113.9 45.9 159.7 2.48:1 0.82
297.2 39.1 336.3 7.61:1 1.80 116.9 44.8 161.7 2.61:1 0.87
Greater 917.3 343.5 1260.8 2.67:1 6.44 West Mercia 260.7 99.6 360.3 2.62:1 1.84
Manchester 851.4 336.0 1187.4 2.53:1 6.37 245.9 107.6 353.5 2.29:1 1.89
Lancashire 480.3 111.3 591.6 4.32:1 3.02 West Midlands 831.4 379.3 1210.7 2.19:1 6.18
487.1 116.7 603.8 4.17:1 3.24 837.6 375.7 1213.3 2.23:1 6.51
Merseyside 527.6 207.2 734.7 2.55:1 3.75 West Midlands 1494.9 632.1 2126.9 2.37:1 10.86
508.6 193.6 702.2 2.63:1 3.76 1478.6 636.0 2114.6 2.32:1 11.34
North West 2354.4 754.0 3099.4 3.16:1 15.82 Bedfordshire 141.4 52.7 194.1 2.68:1 0.99
2261.9 731.5 2993.4 3.09:1 16.05 134.1 49.6 183.7 2.70:1 0.99
Durham 209.6 55.4 265.0 3.78:1 1.35 Cambridgeshire 162.1 58.7 220.8 2.76:1 1.13
197.4 58.5 255.9 3.37:1 1.37 151.4 47.6 199.0 3.18:1 1.07
Northumbria 495.9 170.8 666.7 2.90:1 3.40 Essex 331.7 67.4 399.1 4.92:1 2.04
459.5 162.1 622.0 2.84:1 3.33 314.7 69.0 383.7 4.56:1 2.06
Teesside 233.8 74.1 307.9 3.15:1 1.57 Hertfordshire 149.3 66.0 215.3 2.26:1 1.10
224.2 79.8 304.0 2.81:1 1.63 147.5 67.1 214.6 2.20:1 1.15
North East 939.3 300.3 1239.6 3.13:1 6.33 Norfolk 192.4 50.0 242.4 3.85:1 1.24
881.5 300.4 1181.9 2.93:1 6.34 174.5 55.2 229.7 3.16:1 1.23
Humberside 318.4 114.3 432.7 2.79:1 2.21 Suffolk 161.8 44.3 206.1 3.66:1 1.05
283.6 106.3 389.9 2.67:1 2.09 161.7 44.3 206.0 3.65:1 1.10
North Yorkshire 170.5 60.7 231.2 2.81:1 1.18 East of England 1138.7 339.0 1477.7 3.36:1 7.54
107.2 67.6 174.8 1.59:1 0.94 1083.9 332.8 1416.7 3.26:1 7.60
South Yorkshire 453.1 179.1 632.2 2.53:1 3.23 Avon & Somerset 369.0 122.1 491.1 3.02:1 2.51
423.9 185.1 609.0 2.29:1 3.26 309.5 150.1 459.6 2.06:1 2.46
West Yorkshire 719.0 292.7 1011.7 2.46:1 5.17 Devon & Cornwall 319.2 129.4 448.6 2.47:1 2.29
661.0 291.5 952.5 2.27:1 5.11 316.6 131.3 447.9 2.41:1 2.40
Yorkshire & 1661.0 646.8 2307.8 2.57:1 11.78 Dorset 138.6 59.3 197.8 2.34:1 1.01
Humberside 1475.7 650.5 2126.2 2.27:1 11.40 133.8 55.5 189.3 2.41:1 1.01
Derbyshire 241.9 91.4 333.3 2.65:1 1.70 Gloucestershire 115.7 52.9 168.6 2.19:1 0.86
248.0 93.3 341.3 2.66:1 1.83 110.8 52.9 163.7 2.09:1 0.88
Leicestershire & 319.0 87.6 406.6 3.64:1 2.08 Wiltshire 106.1 30.6 136.7 3.47:1 0.70
Rutland19 348.5 28.7 377.2 12.14:1 2.02 91.7 48.2 139.9 1.90:1 0.75
Lincolnshire 171.1 57.9 229.0 2.95:1 1.17 South West 1048.6 394.3 1442.8 2.66:1 7.37
169.1 54.2 223.3 3.12:1 1.20 962.4 438.0 1400.4 2.20:1 7.51
Northamptonshire 166.0 65.5 231.5 2.53:1 1.18 Hampshire 395.0 126.1 521.1 3.13:1 2.66
177.5 61.9 239.4 2.87:1 1.28 383.8 116.2 500.0 3.30:1 2.68
Nottinghamshire 358.5 113.2 471.7 3.17:1 2.41 Kent 361.3 92.7 454.0 3.90:1 2.32
365.1 103.1 468.2 3.54:1 2.51 338.1 91.2 429.3 3.71:1 2.30
East Midlands 1256.4 415.6 1672.0 3.02:1 8.54 Surrey 172.1 65.1 237.2 2.64:1 1.21
1308.2 341.2 1649.4 3.83:1 8.84 158.1 61.8 219.9 2.56:1 1.18
Dyfed Powys 94.9 42.3 137.2 2.24:1 0.70 Sussex 268.6 72.1 340.7 3.73:1 1.74
97.7 49.2 146.9 1.99:1 0.79 241.4 60.1 301.5 4.02:1 1.62
Gwent 161.0 75.5 236.5 2.13:1 1.21 Thames Valley 457.9 158.0 615.9 2.90:1 3.14
161.6 75.6 237.2 2.14:1 1.27 386.9 153.4 540.3 2.52:1 2.90
North Wales 178.1 51.8 229.9 3.44:1 1.17 South East 1654.9 514.0 2168.9 3.22:1 11.07
172.3 50.2 222.5 3.43:1 1.19 1508.3 482.7 1991.0 3.12:1 10.67
South Wales 382.8 136.1 518.9 2.81:1 2.65 London20 1885.0 653.0 2538.0 2.89:1 12.96
388.3 143.3 531.6 2.71:1 2.85 1622.7 615.3 2238.0 2.64:1 12.00
Wales 816.8 305.7 1122.5 2.67:1 5.73 NPD21 391.3 2.00
819.9 318.3 1138.2 2.58:1 6.10 401.3 2.15

Table 10

17
Caution should be exercised before drawing any conclusions from this, as each individual Area operates under very different structures
and practices, which may impact upon these levels.
18
Figures in italics denote the position at the end of quarter 2.
19
Leicestershire & Rutland have previously been counting Support Staff working with operational teams under Operational Staff. This has
now been amended and hence the reason for the significant shift in staffing numbers between quarters 2 and 4.
20
Figures for London Probation Area are under on-going review as a result of difficulties experienced during the transfer from the original
HR system to a new system.
21
Including Chief Officers

9
 Vacancy Levels
Vacancies across the NPS have been calculated The six-month period since the previous report has
on two levels: as a gross figure showing the actual seen a reduction of vacancies across most staff
number of vacancies across the service against groups, particularly amongst Operational Staff.
establishment; and a net calculation taking account
of areas where staff may have been recruited over- Over the course of the year, the average vacancy
establishment at one level to cover vacancies at level has been 1,211.1 FTE (1,106.0 net)
another level. This may be necessary where representing 6.1% (5.6% net) of the average total
difficulties arise in recruitment into these posts. workforce over the same period.
At the end of the financial year 2003/04, there were
1,147.9 FTE (1010.3 net) vacancies across the The available information suggests that Areas may
service nationally (excluding the NPD), equating to be using agency staff and overtime to maintain
5.7% (5.0% net) of the total workforce staffing capacity to a level where service delivery is
not affected.
This represents a significant decrease in the The data collection form has now been amended to
number of vacancies reported since Issue 02 of the capture data on vacancies that Areas are actively
Workforce Information Report (1,533.7 FTE/7.8% trying to fill and it is envisaged that this information
gross and 1,466.4 FTE/7.4% net). will be included as part of the Quarter 1, 2004/05
report.
Vacancies by Staff Group22
Number of Vacancies Number of Vacancies
Vacancies shown as a Vacancies shown as a
(FTE) Percentage23 (FTE) Percentage
Senior Probation Officer 50.5 [40.3] 4.3 Deputy Chief Officers/Directors 1.0 [-1.0] 2.5
Senior Practitioner 25.4 [31.4] 7.1 ACO and equivalent 29.8 [35.9] 10.1
Probation Officer 229.9 [387.3] 4.5 Area/District Managers or 3.2 [-1.2] 3.4
equivalent
Trainee Probation Officer 29.0 [163.2] 1.6 Managers – Section or 9.7 [0.6] 2.4
Function Heads
Probation Services Officers 250.9 [354.3] 4.4 Support Staff – Administration 288.9 [340.1] 7.5
Psychologists 4.0 [3.5] 13.3 Support Staff Others 40.2 [40.0] 10.8
Other Operational Staff 52.3 [63.9] 6.9 Other Specialist Workers (4.4) [8.1] (1.8)
TOTAL 641.9 [1043.9] TOTAL 368.4 [422.5]
Table 11
Regional Vacancy Levels (Net)

Quarter 3 Quarter 4

North East North East

1.2% (2.7%) 1.3% (3.0%)
[6.4%] [5.3%]
North West North West
1.7% (2.3%) Yorkshire & Humberside 7.0% (7.2%) Yorkshire & Humberside
[4.8%] 3.3% (3.4%) [4.6%] 5.1% (5.2%)
[5.1%] [4.7%]
West Midlands West Midlands
5.5% (5.5%) East Midlands 2.0% (2.0%) East Midlands
[5.8%] 3.5% (4.5%) [5.5%] 4.7% (4.8%)
[4.4%] [4.7%]

Wales Wales
3.1% (3.5%) East of England 3.3% (3.8%) East of England
[5.9%] 5.3% (5.6%) [4.5%] 4.8% (5.2%)
[3.5%] [3.4%]

South West South West

9.8% (9.8%) London 10.3% (10.3%) London
[3.1%] 2.8% (5.7%) [2.9%] 3.1% (6.0%)
[7.1%] [6.9%]
South East South East
8.6% (9.0%) 6.5% (7.3%)
[3.8%] [3.9%]
Chart 2 Chart 3
24
The national unemployment rate at the end of March 2004 was 4.6%

22
Figures in brackets denote over-established posts within a notional establishment; the figures in square brackets denote figures
submitted for quarter 2.
23
As a percentage of the total workforce of the NPS for each staff group.
24
Figures in brackets show gross vacancy figures as defined above and those in square brackets show total unemployment rates per
region (taken from the Labour Force Surveys, Office of National Statistics – January to March 2004).
10
 25
Vacancy Levels by Area

Quarter 4 Quarter 3 Quarter 2

Number of Vacancies Number of Vacancies Number of Vacancies

Vacancies shown as a
Vacancies shown as a Vacancies shown as a (FTE) Percentage
(FTE) Percentage (FTE) Percentage
Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net
Avon & Somerset 92.9 92.9 15.9 15.9 84.5 84.5 14.5 14.5 148.2 148.2 24.4 24.4
Bedfordshire 12.2 6.9 6.1 3.4 17.2 14.0 8.5 6.9 17.5 16.3 8.1 8.7
Cambridgeshire 6.6 6.6 2.9 2.9 5.4 4.4 2.3 1.9 11.2 11.2 5.3 5.3
Cheshire 9.5 7.4 2.7 2.1 14.3 11.1 3.9 3.0 36.2 35.3 9.7 9.5
Cumbria 14.6 14.6 8.3 8.3 6.2 6.2 3.4 3.4 6.2 6.2 3.6 3.6
Derbyshire 8.7 8.7 2.5 2.5 8.5 8.5 2.5 2.5 14.5 14.5 4.1 4.1
Devon & Cornwall 38.4 38.4 7.9 7.9 39.2 39.2 7.8 7.8 51.1 51.1 10.2 10.2
Dorset 19.4 19.4 8.9 8.9 21.1 21.1 9.5 9.5 20.7 20.7 9.9 9.9
Durham 10.6 (1.7) 4.0 (0.6) 12.0 1.5 4.6 0.6 11.2 10.4 4.2 3.9
Dyfed-Powys 7.6 7.6 5.2 5.2 4.4 4.4 3.0 3.0 4.5 4.5 3.0 3.0
Essex 29.0 29.0 6.8 6.8 21.1 21.1 5.1 5.1 23.0 23.0 5.7 5.7
Gloucestershire 0.0 0.0 0.0 0.0 1.8 1.8 1.1 1.1 1.5 1.5 0.9 0.9
Gwent 0.0 0.0 0.0 0.0
Hampshire 35.7 35.7 6.4 6.4 41.6 41.6 7.5 7.5 36.0 36.0 5.7 5.7
Hertfordshire 14.3 14.3 6.2 6.2 21.3 21.1 9.1 9.0 22.2 22.2 9.4 9.4
Humberside 12.5 12.5 2.8 2.8 15.1 15.1 3.4 3.4 22.9 22.9 5.6 5.6
Kent 74.2 74.2 14.0 14.0 75.4 72.4 14.3 13.7 147.1 147.1 25.5 25.5
Lancashire 14.3 9.2 2.4 1.5 11.1 8.6 1.8 1.4 2.2 (12.1) 0.4 (2.0)
Leicestershire & 22.5 22.5 5.2 5.2 32.1 32.1 7.5 7.5 31.8 31.8 7.8 7.8
Rutland
Lincolnshire 20.4 20.4 8.2 8.2 15.3 15.3 6.2 6.2 17.2 16.5 7.2 6.9
London 156.0 82.5 6.0 3.1 147.5 72.5 5.7 2.8 289.5 288.5 11.5 11.4
Greater Manchester 170.7 170.7 11.9 11.9
Merseyside 29.8 29.8 3.9 3.9 40.8 27.9 5.4 3.7 65.4 48.8 8.7 6.5
Norfolk 12.6 12.6 5.0 5.0 14.1 14.1 5.5 5.5 16.4 16.4 6.7 6.7
North Wales 7.7 2.8 3.3 1.2 5.3 4.4 2.3 1.9 25.2 25.2 10.2 10.2
North Yorkshire 13.8 13.8 5.6 5.6 8.2 8.2 3.8 3.8 27.1 20.3 13.9 10.4
Northamptonshire 19.3 19.3 7.7 7.7 17.0 17.0 6.7 6.7 11.2 11.2 4.5 4.5
Northumbria 14.2 12.2 2.1 1.8 15.2 15.2 2.2 2.2 31.0 29.0 4.8 4.4
Nottinghamshire 13.7 12.0 2.8 2.5 6.2 (11.8) 1.3 (2.5) 24.4 16.7 5.0 3.4
South Wales 29.0 28.0 5.3 5.1 31.0 28.0 5.5 5.0 30.7 27.7 5.5 4.9
South Yorkshire 21.7 19.9 3.3 3.1 11.6 10.6 1.8 1.6 30.4 30.4 4.8 4.8
Staffordshire 15.1 15.1 3.7 3.7 13.1 13.1 3.2 3.2 19.4 19.4 4.8 4.8
Suffolk 5.3 5.3 2.5 2.5 7.2 7.2 3.3 3.3 6.6 6.6 3.1 3.1
Surrey 10.5 4.6 4.3 1.9 30.1 28.1 11.5 10.8 43.4 41.4 16.6 15.8
Sussex 30.5 30.5 8.2 8.2 37.3 37.3 10.1 10.1 35.5 34.8 10.5 10.3
Teesside 12.8 5.4 4.1 1.7 6.8 (1.5) 2.2 (0.5) 12.7 3.2 4.1 1.0
Thames Valley 19.3 4.7 3.1 0.8 23.9 20.1 3.9 3.3 43.5 43.5 7.5 7.5
Warwickshire 8.3 8.3 4.9 4.9 8.2 8.2 4.9 4.9 6.3 6.3 3.8 3.8
West Mercia 21.1 21.1 5.5 5.5 21.5 21.5 5.5 5.5 19.9 19.9 5.3 5.3
West Midlands 82.8 82.8 6.3 6.3
West Yorkshire 78.5 78.5 7.2 7.2 45.2 45.2 4.2 4.2 150.6 150.6 12.8 12.8
Wiltshire 14.6 14.6 9.6 9.6 15.1 15.1 9.4 9.4 19.4 19.4 12.2 12.2
Totals 1147.9 1010.3 5.7 5.0 1035.7 887.2 5.2 4.4 1533.7 1466.4 7.8 7.4

Table 12
The figures in italics for quarters 3 and 4 denote Figures in brackets denote over-established posts
those Areas reporting fewer vacancies in the within a notional establishment
preceding quarter.

25
At the time of publication, one Area for quarter 4 and two Areas for quarter 3 had been unable to provide any vacancy rates due to the
way in which their systems are currently operating.

11
 Starters and Leavers
At Area level, attrition includes all leavers from that completely new or who were returning into the
Area, regardless of whether or not they have service.
moved within the NPS as, at this level, they
represent attrition from that particular Area. The Amongst Probation Officers (including Senior
figures that reflect the national picture do not Probation Officers and Senior Practitioners) the
include those who have moved within the Service, annual attrition rate was 8.3%, equating to 500.7
as they do not represent attrition from the Service. FTE.
This also applies to the figures on starters, where
national figures reflect only those who are new to or The actual recorded number of Probation Officer
re-entering the service. leavers by each of the 42 Areas, over the course of
the year was 628.8 FTE. However, of these 128.2
BY STAFF GROUP FTE (20.4%) transferred from one Area to another
and were retained within the service. During the
During quarter 3 2003/04 there was an attrition rate same period, the Areas recorded a total of 312.4
of 2.4% (462.3 FTE) and a rate of 2.8% (529.8 FTE starters, of which 155.6 FTE (49.8%) were
FTE) during quarter 4 across all staff groups within new/re-entrants into the service.
the service (including the NPD). This represents a There is evidence to suggest that the volume of
decrease on the position in Quarter 2, when the successful recruitment of all grades of Operational
attrition rate was 3.14% (579.1 FTE). This gives an Staff is exceeding the attrition of these staff at a
annual attrition rate of 10.4%, equating to a total of rate of 3.0:1 in quarter 3 and 1.2:1 in quarter 4, the
1951.8 FTE leavers from the service. During the former being the period when the majority of TPOs
same period, there were 3110.3 FTE (including the commence employment.
NPD) starters into the service who were either
2

Starters:Leavers
26

Starters:Leavers

Starters (FTE)
within NPS

within NPS
Transfers

Transfers
Starters (FTE)
Number of

Number of
Quarter 3
Ratio of

Ratio of
(%)

(%)
6

FTE %27 FTE %

Senior Probation Officer 1.5 9.0 85.7 0.1:1 Deputy Chief Officers/Directors 2.0 0.0 0.0 1.0:1
Senior Practitioner 1.0 4.5 81.8 0.1:1 ACO and equivalent 5.0 1.7 25.4 0.8:1
Probation Officer 34.6 30.8 47.1 0.4:1 Area/District Managers or 1.0 1.0 50.0 0.1:1
equivalent
Trainee Probation Officer 518.0 18.0 3.4 27.3:1 Managers – Section or 8.5 0.0 0.0 0.5:1
Function Heads
Probation Services Officer 229.2 34.9 13.2 2.0:1 Support Staff – Administration 244.2 10.5 4.1 2.1:1
Psychologist 0.0 0.0 --- --- Support Staff Others 38.9 2.4 5.8 2.4:1
Other Operational Staff 49.3 14.8 23.1 2.1:1 Other Specialist Workers 10.6 0.0 0.0 0.8:1
TOTAL 833.6 112.0 11.8 3.0:1 TOTAL 310.2 15.6 4.8 1.7:1
Table 13
Transfers

Transfers
Number of

Number of
26
within

within

Rate (%)
Attrition

Attrition
Leavers

Leavers
NPS

NPS
26

Rate (%)

Quarter 3
(FTE)
(FTE)

FTE %28 FTE %

Senior Probation Officer 16.5 2.0 10.8 1.5 Deputy Chief Officers/Directors 1.0 0.0 0.0 2.8
Senior Practitioner 4.0 1.6 28.6 1.3 ACO and equivalent 5.7 1.0 15.0 2.2
Probation Officer 84.1 20.5 19.6 1.8 Area/District Managers or 2.0 0.0 0.0 2.1
equivalent
Trainee Probation Officer 17.8 29.0 62.0 1.1 Managers – Section or 10.0 0.8 7.4 2.6
Function Heads
Probation Services Officer 146.0 32.5 18.2 2.9 Support Staff – Administration 113.6 1.0 0.9 3.2
Psychologist 0.0 0.0 0.0 0.0 Support Staff Others 26.3 0.0 0.0 7.9
Other Operational Staff 18.3 0.0 0.0 2.6 Other Specialist Workers 6.0 0.0 0.0 2.9
TOTAL 286.7 85.6 23.0 2.1 TOTAL 164.5 2.8 1.7 3.4
Table 14

26
Excluding those transferring within the NPS.
27
Calculated as a percentage of the total number of Starters.
28
Calculated as a percentage of the total number of Leavers.
12
 Starters:Leavers2

Starters:Leavers
29

Starters (FTE)
within NPS

within NPS
Transfers

Transfers
Starters (FTE)
Number of

Number of
Quarter 4

Ratio of

Ratio of
(%)

(%)
9
FTE %30 FTE %
Senior Probation Officer 1.4 2.0 58.8 0.1:1 Deputy Chief Officers/Directors 0.0 0.0 0.0 ---
Senior Practitioner 0.0 2.0 100.0 --- ACO and equivalent 5.0 1.0 16.7 0.8:1
Probation Officer 11.1 30.5 73.3 0.1:1 Area/District Managers or 2.0 0.0 0.0 0.3:1
equivalent
Trainee Probation Officer 135.0 5.0 3.6 7.1:1 Managers – Section or 7.0 1.0 12.0 0.4:1
Function Heads
Probation Services Officer 131.5 6.0 4.4 1.2:1 Support Staff – Administration 165.0 0.0 0.0 1.4:1
Psychologist 0.0 0.0 0.0 --- Support Staff Others 21.5 0.0 0.0 1.3:1
Other Operational Staff 48.7 1.0 2.0 2.1:1 Other Specialist Workers 7.0 0.0 0.0 0.5:1
TOTAL 327.8 46.5 12.4 1.2:1 TOTAL 207.5 2.0 1.0 1.2:1
Table 15
Transfers

Transfers
Number of

Number of
29
within

within

Rate (%)
Attrition

Attrition
Leavers

Leavers
NPS

NPS
29

Rate (%)

(FTE)
Quarter 4
(FTE)

FTE %31 FTE %

Senior Probation Officer 18.5 2.0 9.8 1.7 Deputy Chief Officers/Directors 2.0 1.0 33.3 5.1
Senior Practitioner 7.6 2.0 20.8 2.5 ACO and equivalent 6.2 4.0 39.2 2.3
Probation Officer 95.7 20.8 24.3 2.1 Area/District Managers or 8.0 0.0 0.0 8.7
equivalent
Trainee Probation Officer 19.0 3.0 13.6 1.1 Managers – Section or 16.0 0.0 0.0 4.1
Function Heads
Probation Services Officer 113.1 9.0 7.4 2.2 Support Staff – Administration 117.8 1.5 1.3 3.3
Psychologist 2.5 0.0 0.0 9.2 Support Staff Others 16.1 0.0 0.0 4.7
Other Operational Staff 23.6 3.0 11.3 3.3 Other Specialist Workers 13.6 0.0 0.0 6.1
TOTAL 280.0 49.8 15.1 2.1 TOTAL 179.7 6.5 3.5 3.7
Table 16

29
Total Starters and Leavers – Quarters 1 - 4

Starters (excluding transfers) Leavers (excluding Transfers)

1400

1200
Starters and Leavers (FTE)

1000

800

600

400

200

0
Quarter 1 Quarter 2 Quarter 3 Quarter 4
Graph 2

29
Excluding those transferring within the NPS.
30
Calculated as a percentage of the total number of Starters.
31
Calculated as a percentage of the total number of Leavers.
13
STARTERS AND LEAVERS BY AREA
Starters by Area32

Number of Starters

Number of Starters
Transfers within

Transfers within
Starters:Leavers

Starters:Leavers
Quarter 3 Quarter 4

Ratio of

Ratio of
NPS

NPS
(FTE)

(FTE)
FTE %33 FTE %
Avon & Somerset 37.9 5.0 13.2 2.4:1 Avon & Somerset 4.9 0.5 10.2 0.3:1
Bedfordshire 6.8 0.8 11.8 1.0:1 Bedfordshire 6.0 1.0 16.7 0.9:1
Cambridgeshire 28.0 7.0 25.0 2.0:1 Cambridgeshire 9.0 5.0 55.6 0.6:1
Cheshire 31.3 0.0 0.0 2.7:1 Cheshire 0.0 0.0 0.0 ---
Cumbria 13.0 0.0 0.0 4.3:1 Cumbria 0.8 0.0 0.0 0.3:1
Derbyshire 13.0 0.0 0.0 1.6:1 Derbyshire 16.0 1.0 6.3 2.0:1
Devon & Cornwall 30.4 2.0 6.6 3.9:1 Devon & Cornwall 3.3 0.0 0.0 0.4:1
Dorset 24.8 4.8 19.4 4.4:1 Dorset 5.6 1.0 17.9 1.0:1
Durham 12.4 0.0 0.0 0.7:1 Durham 0.0 0.0 0.0 ---
Dyfed-Powys 1.0 0.0 0.0 0.2:1 Dyfed-Powys 0.0 0.0 0.0 ---
Essex 24.7 5.0 20.2 1.4:1 Essex 30.0 2.0 6.7 1.7:1
Gloucestershire 17.2 5.5 32.0 1.9:1 Gloucestershire 1.3 0.0 0.0 0.1:1
Gwent 4.8 1.0 20.8 1.3:1 Gwent 0.0 0.0 0.0 ---
Hampshire 46.8 0.0 0.0 2.3:1 Hampshire 24.8 2.0 8.1 1.2:1
Hertfordshire 19.5 3.0 15.4 2.4:1 Hertfordshire 18.1 3.5 19.3 2.3:1
Humberside 31.3 2.0 6.4 12.5:1 Humberside 3.0 1.0 33.3 1.2:1
Kent 31.2 3.0 9.6 4.6:1 Kent 15.4 4.0 26.0 2.3:1
Lancashire 6.0 3.0 50.0 0.3:1 Lancashire 7.5 0.5 6.7 0.4:1
Leicestershire & Rutland 41.0 19.0 46.3 5.1:1 Leicestershire & Rutland 13.0 2.0 15.4 1.6:1
Lincolnshire 14.0 0.0 0.0 2.8:1 Lincolnshire 2.7 0.0 0.0 0.5:1
London 205.5 0.0 0.0 3.4:1 London 109.5 0.0 0.0 1.8:1
Greater Manchester 68.0 0.0 0.0 1.7:1 Greater Manchester 83.0 0.0 0.0 2.0:1
Merseyside 37.0 0.0 0.0 2.1:1 Merseyside 30.5 0.0 0.0 1.7:1
Norfolk 19.0 2.0 10.5 2.4:1 Norfolk 7.6 0.0 0.0 0.9:1
North Wales 12.0 0.0 0.0 2.0:1 North Wales 5.0 0.0 0.0 0.8:1
North Yorkshire 27.5 3.7 13.5 3.2:1 North Yorkshire 20.0 3.0 15.0 2.4:1
Northamptonshire 7.0 2.0 28.6 0.9:1 Northamptonshire 12.0 0.0 0.0 1.5:1
Northumbria 53.2 0.0 0.0 4.4:1 Northumbria 4.7 1.0 21.3 0.9:1
Nottinghamshire 52.0 22.0 42.3 1.4:1 Nottinghamshire 13.0 0.0 0.0 0.4:1
South Wales 4.7 1.0 21.3 0.8:1 South Wales 3.6 0.0 0.0 0.6:1
South Yorkshire 55.0 8.0 14.5 3.1:1 South Yorkshire 0.0 0.0 0.0 ---
Staffordshire 6.0 2.0 33.3 0.8:1 Staffordshire 12.0 1.0 8.3 1.5:1
Suffolk 13.4 1.5 11.2 2.3:1 Suffolk 4.5 0.0 0.0 0.8:1
Surrey 19.2 1.0 5.2 2.5:1 Surrey 16.6 3.0 18.1 2.2:1
Sussex 41.3 4.3 10.4 3.5:1 Sussex 17.0 0.0 0.0 1.4:1
Teesside 19.8 3.0 15.2 2.0:1 Teesside 2.0 0.0 0.0 0.2:1
Thames Valley 76.2 2.5 3.3 3.4:1 Thames Valley 37.3 6.0 16.1 1.7:1
Warwickshire 3.0 0.0 0.0 0.8:1 Warwickshire 6.8 0.0 0.0 1.7:1
West Mercia 9.6 0.0 0.0 2.1:1 West Mercia 3.7 1.0 27.0 0.8:1
West Midlands 20.9 3.0 14.4 1.2:1 West Midlands 20.5 1.0 4.9 1.2:1
West Yorkshire 75.5 9.0 11.9 3.2:1 West Yorkshire 18.0 6.0 33.3 0.8:1
Wiltshire 12.5 0.5 4.0 1.5:1 Wiltshire 4.4 1.0 22.7 0.5:1
NPD 20.0 1.8:1 NPD 4.0 0.1:1
Table 17
The available information suggests that during note that recruitment in 42.9% of Areas during
quarter 3 the level of recruitment for the majority of quarter 4 exceeded the levels of staff leaving the
Areas including the NPD (81.4%), was exceeding service. The ratios shown in italics denote this
the number of leavers for that Area. It is likely that position.
this is due to the appointment of the majority of
TPOs in this period. However, it is encouraging to

32
Includes starters transferring into Areas from other NPS Areas.
33
Calculated as a percentage of the total number of Leavers.

14
Leavers by Area34

Number of Leavers

Number of Leavers
Transfers within

Transfers within

Attrition Rate
Attrition Rate
Quarter 3 Quarter 4

NPS

NPS
(FTE)

(FTE)
FTE %35 FTE %
Avon & Somerset 16.1 1.0 6.2 3.4 Avon & Somerset 17.5 0.0 0.0 3.7
Bedfordshire 6.5 2.0 30.8 3.5 Bedfordshire 6.0 1.0 16.7 3.2
Cambridgeshire 14.0 7.0 50.0 6.5 Cambridgeshire 8.0 1.0 12.5 3.7
Cheshire 11.6 2.0 17.2 3.4 Cheshire 0.0 0.0 0.0 0.0
Cumbria 3.0 1.0 33.3 1.8 Cumbria 12.6 0.0 0.0 7.5
Derbyshire 8.0 2.0 25.0 2.4 Derbyshire 6.0 2.0 33.3 1.8
Devon & Cornwall 7.8 0.0 0.0 1.7 Devon & Cornwall 13.7 0.0 0.0 3.0
Dorset 5.6 1.0 17.9 2.9 Dorset 5.5 1.0 18.2 2.8
Durham 17.5 15.0 85.7 6.8 Durham 2.2 0.0 0.0 0.8
Dyfed-Powys 4.8 0.0 0.0 3.3 Dyfed-Powys 6.9 2.4 34.8 4.7
Essex 17.5 5.0 28.5 4.5 Essex 18.0 1.0 5.6 4.6
Gloucestershire 9.0 5.0 55.6 5.4 Gloucestershire 3.0 1.0 33.3 1.8
Gwent 3.8 2.0 52.6 1.6 Gwent 5.0 0.0 0.0 2.1
Hampshire 20.0 1.0 5.0 3.9 Hampshire 12.0 0.0 0.0 2.4
Hertfordshire 8.0 0.0 0.0 3.7 Hertfordshire 12.0 3.0 25.0 5.6
Humberside 2.5 0.0 0.0 0.6 Humberside 4.0 1.0 25.0 1.0
Kent 6.8 0.0 0.0 1.5 Kent 14.7 4.0 27.3 3.3
Lancashire 19.0 3.0 15.8 3.2 Lancashire 10.0 4.0 40.0 1.7
Leicestershire & Rutland 8.0 0.0 0.0 2.1 Leicestershire & Rutland 12.0 1.0 8.3 3.1
Lincolnshire 5.0 1.0 20.0 2.2 Lincolnshire 5.0 0.0 0.0 2.2
London 60.0 3.0 5.0 2.5 London 64.5 4.0 6.2 2.7
Greater Manchester 41.0 5.0 12.2 3.4 Greater Manchester 58.0 6.0 10.3 4.9
Merseyside 18.0 1.0 5.6 2.5 Merseyside 12.0 1.0 8.3 1.7
Norfolk 8.0 1.0 12.5 3.4 Norfolk 7.0 0.0 0.0 3.0
North Wales 6.0 0.0 0.0 1.3 North Wales 5.2 1.4 26.9 1.1
North Yorkshire 8.5 2.3 27.1 4.3 North Yorkshire 10.0 2.0 20.0 5.1
Northamptonshire 8.0 1.0 12.5 3.5 Northamptonshire 13.0 2.0 15.4 5.7
Northumbria 12.0 1.5 12.5 5.0 Northumbria 7.4 0.0 0.0 3.1
Nottinghamshire 37.0 1.0 2.7 5.7 Nottinghamshire 22.0 4.0 18.2 3.4
South Wales 6.0 0.0 0.0 1.1 South Wales 8.8 1.0 11.4 1.7
South Yorkshire 18.0 2.0 11.1 2.9 South Yorkshire 10.0 1.0 10.0 1.6
Staffordshire 8.0 0.0 0.0 2.1 Staffordshire 7.5 0.0 0.0 1.9
Suffolk 5.9 2.0 33.7 2.9 Suffolk 7.6 3.0 39.5 3.7
Surrey 7.6 3.0 39.5 3.4 Surrey 10.7 1.5 14.1 4.7
Sussex 11.8 0.0 0.0 3.7 Sussex 8.0 1.0 12.5 2.5
Teesside 10.1 6.0 59.4 3.3 Teesside 10.6 0.0 0.0 3.4
Thames Valley 22.4 3.6 16.1 3.9 Thames Valley 15.7 1.0 6.4 2.8
Warwickshire 3.9 0.0 0.0 2.4 Warwickshire 4.6 0.0 0.0 2.9
West Mercia 4.6 1.0 21.7 1.3 West Mercia 12.1 2.0 16.5 3.4
West Midlands 17.7 2.0 11.3 1.5 West Midlands 24.4 1.0 4.1 2.0
West Yorkshire 23.3 3.0 12.9 2.4 West Yorkshire 17.6 2.0 11.4 1.8
Wiltshire 8.2 2.0 24.4 5.7 Wiltshire 4.2 0.0 0.0 2.9
36
NPD 11.0 2.6 NPD 70.0 16.6

Table 18
The attrition rates shown in italics reflect those
services whose rate is equal to or below the
national attrition rate in the same period.

34
Includes Leavers transferring out of Areas into other NPS Areas.
35
Calculated as a percentage of the total number of Leavers.
36
Significant number of Leavers within this period as a result of the conclusion of a re-organisation within the NPD

15
 37
REGIONAL ATTRITION RATES

As with the figures provided at Area level, the
attrition rates shown here at Regional level include
all leavers recorded by each of the Areas. At this
time, there is limited data available to determine the
extent of attrition from each of the Regions. As
with other aspects of the data collection process,
Areas are developing their systems to enable this
level of reporting in the future.

Quarter 3 Quarter 4

North East North East

1.5% 1.7%
(1.1%) [2.7%] (1.0%) [3.8%]

North West Yorkshire & Humberside North West Yorkshire & Humberside
2.8% 2.9%
(2.5%) [3.9%] 2.2% (2.1%) [5.4%] 1.8%
(1.7%) [3.4%] (1.8%) [1.8%]

West Midlands East Midlands West Midlands East Midlands

1.6% 4.2% 2.2% 3.6%
(1.2%) [2.4%] (3.7%) [5.8%] (2.0%) [2.7%] (3.3%) [4.8%]

Wales East of England Wales East of England

1.7% 3.9% 2.40% 3.9%
(1.2%) [2.8%] (4.3%) [2.5%] (2.0%) [3.4%] (3.3%) [5.9%]

London London
South West South West
2.8% 2.6% 3.0% 2.7%
(2.0%) [4.7%] South East (2.5%) [2.8%] (2.7%) [3.7%] South East (2.3%) [3.9%]
3.3% 2.8%
(3.3%) [3.5%] (2.8%) [2.8%]
Chart 4 Chart 5

Annual Attrition Rates

The number of leavers from the NPS during the reorganisation. There was no exceptional increase
course of the year has remained fairly constant in in the number of leavers from the Service in the
each quarter, meaning that earlier forecasts have period immediately following the announcement of
been reasonably accurate. The figures for quarter the formation of the National Offender Management
4 are skewed as a result of an unusually high Service.
number of leavers from NPD, following an internal
Leavers in each Period (FTE) Average Attrition
Quarter 1 Quarter 2 Quarter 3 Quarter 4 Total Staff in Rate
Post
during
2003/04
North West 64.0 87.0 83.6 85.6 320.2 2985.9 10.7
North East 26.0 24.6 18.1 20.2 88.9 1201.1 7.4
Yorkshire & Humberside 31.5 59.0 47.5 39.6 177.6 2153.9 8.2
West Midlands 32.1 51.2 33.2 45.7 162.2 2075.7 7.8
East Midlands 34.0 50.0 66.0 57.0 207.0 1563.4 13.2
East of England 53.9 63.3 56.0 56.6 229.8 1415.0 16.2
South West 47.6 56.6 40.7 42.9 187.8 1448.9 13.0
South East 58.1 91.5 68.7 58.0 276.3 2102.9 13.1
London 65.0 82.0 60.0 64.5 271.5 2355.8 11.5
Wales 17.9 37.5 18.6 25.9 99.9 1076.2 9.3
NPD 19.0 26.0 11.0 70.0 126.0 386.8 32.6

NPS Total38 416.5 579.2 426.3 529.8 1951.8 18800.2 10.4

Table 19

37
Figures in brackets denote attrition rates of Operational Staff employed in each of the Regions. Those in square brackets show the same
for Support Staff.
38
Excluding those transferring within the NPS – consequently, the totals given for each quarter will not equal the NPS total figure.

16
 DESTINATION OF LEAVERS39

The graphs on the following pages illustrate the Of the remaining leavers, the available information
destination of employees who leave the NPS. With suggests that the majority of Operational Staff leave
the exception of retirement and death in service, we the NPS to pursue alternative careers (24.3%), with
do not currently collect the reasons for leaving 32.9% of these moving into related areas of work.
nationally. Overall, the destinations of employees
leaving have remained broadly the same over the The dispersion of leavers amongst Support Staff
course of 2003/04. differs greatly with a significant majority leaving the
NPS to enter alternative employment (32.2%) with
During the reporting year, 13.2% of all leavers from 50.0% of these moving to other Public Sector
each individual Area have transferred and remained employers.
within the NPS. This is particularly evident amongst
Operational Staff, where this figure increases to The number of Support staff leaving the NPS with
18.1%. no other employment lined up has remained fairly
high at 28.4% of all leavers from this group of staff.
Perhaps not surprising is the comparison with Support
Staff, where only 2.6% of leavers during the course of Retirement is the fourth largest category for
the year have transferred between Areas and destination/reason for leaving at 14.0% of leavers,
remained within the Service during the past year. and further information on the age profile of the NPS
will shortly be available following the completion of
the analysis of the National Census data returns.

Destination of Leavers – Quarterly Comparison

A ll S ta ff

250 Q u a rte r 1 Q u a rte r 2 Q u a rte r 3 Q u a rte r 4

200
Number of Leavers (FTE)

150

100

50

0
Other Employment
Employment

Employment

Education/Training
Retirement
Death

Other/Not Known
within NPS

No Other

Graph 3

Operational Staff Support Staff

160 90 Quarter 1 Quarter 2 Quarter 3 Quarter 4

Quarter 1 Quarter 2 Quarter 3 Quarter 4
80
140
Number of Leavers (FTE)

70
Number of Leavers (FTE)

120
60
100
50
80 40

60 30

40 20

10
20
0
0
Employment

Other Employment

Employment

Death

Education/Training
Retirement

Other/Not Known
within NPS

No Other
Employment

Employment
Other Employment

Death

Retirement

Education/Training

Other/Not Known
within NPS

No Other

Graph 4 Graph 5

39
Taken at Area level, consequently, transfer within NPS is included as a destination on leaving.
17
Destination of all Leavers during 2003/04

Operational Staff

Retirement due to
Ill Health
38.4%

Retirement
61.6%

Employment within
Other/Not Known NPS
21.6% 18.1%
Education/Training
1.8%

Retirement
13.7% Other Employment
24.3%
Death
0.6% No Other
Employment
19.9%

Other Private Self-Employed Youth Justice

Drugs Projects
Sector 2.8% 6.5%
4.2%
Employment
15.1% Social Services
9.5%

Other Voluntary
Sector
6.8%

Prison Service
Other Public 5.8%
Sector
Employment
Graph 6 49.4%

18
 Support Staff

Retirement due to
Ill Health
20.9%

Retirement
79.1%

Employment within
NPS
Other/Not Known
2.6%
18.8%

Education/Training Other Employment

2.5% 32.2%

Retirement
14.9%

Death
0.7%
No Other
Employment
28.4%

Youth Justice Social Services

Self-Employed 0.7% 5.5%
Drugs Projects
Other Private 5.2% Other Voluntary
0.5%
Sector Sector
Employment 3.4%
34.0%

Prison Service
1.8%

Other Public
Sector
Employment
49.0%
Graph 7

19
 Health and Safety
This is the second Workforce Information Report in each quarter, rising to 27 in quarter 3 and 29 in
which we are able to provide figures relating to quarter 4. There is some concern that Areas are
accidents and incidents across the NPS. This overlooking this section of the quarterly return and
enables us to make some comparisons with the it is expected that as the number of Areas
data between the figures provide by Areas for submitting “nil-returns” decreases, so these
quarters 2, 3 and 4. accident/incident figures will continue to rise. This
renders the current available information a useful
Since the first report, the number of Areas indicator, although its value at this time is limited.
supplying “nil-returns” has continued to increase

Number of Areas Reporting Accidents/Incidents

30 Quarter 2 Quarter 3 Quarter 4

25

20
Number of Areas

15

10

0
0 1 2 3 4 5+
Graph 8
Number of Accidents/Incidents Reported

Number of Lost Time Accidents/Incidents Lost Time Accident/Incident Frequency Rate

16 0.2
Quarter 2 Quarter 3 Quarter 4 Quarter 2 Quarter 3 Quarter 4
0.18
14

0.16
12
0.14
10
0.12

8 0.1

0.08
6

0.06
4
0.04
2
0.02

0 0
3-day lost time 1-3 day lost time 3-day lost time 1-3 day lost time
accidents/incidents accidents/incidents accidents/incidents accidents/incidents
Graph 9 Graph 10

Within the UK a number of standard indices are
used to measure safety performance. We have
chosen to use the accident frequency rate, as used
by the Health and Safety Executive. This
calculates the number of lost time accidents that
each employee can expect to have during his/her
working life. We should aim for this number to be
zero across the NPS. The graphs above show an
apparent decrease in the number of 3-day lost time
accidents/incidents, matched with an increase in 1
– 3-day lost time accidents/incidents. The NPD will
continue to monitor this trend and to work with
Areas to implement measures to control this
situation.

20
Type of Accident/Incident
40
The NPS Health and Safety Policy Manual
classifies accidents and incidents by severity (rated
1 – 4). Severity 1, being the highest rated, relates
to deaths associated with work activities of
employees or other third parties. Over the period in
which data has been collected from Areas, there
has been one Severity 1 report recorded.
The information shown in the following graphs
depicts the type of events that occur throughout the
NPS. Collecting such data nationally enables the
Service to identify significant risks to staff and
others who may be affected by our work, with a
view to directing resources appropriately to manage
and reduce those risks.
Within this category, the most common occurrence
is that resulting in a 3-day lost time accident/injury
to employees – though the graphs indicate the
number of these decreasing towards the end of the
reporting period.
Among Severity 2 Accidents/Incidents, the most
common occurrence since reporting commenced is
that of “Threats with intent to Kill” and “Failure of
Personal/Fire Alarms”.
The implementation of Phase One of the national
41
Health and Safety Strategy will contribute to
further improvements in the safety culture of the
NPS.

The graphs below indicate that Severity 3

Accidents/Incidents have been the most frequently
reported over the course of the 9-month period.

Q uarterly C om parison of S everity of A ccidents/Incidents R eported during 2003/04

Q uarter 2 Q uarter 3 Q uarter 4

Severity 1 Severity 2 Severity 3 Severity 4 Graph 11

40
Identification, Classification and Reporting of Accidents & Incidents NPS/HS/1
41
Due for completion by December 2004

21
 T yp e o f A cc id en t/Incid en t ~ S ev erity 2

M a jo r in ju r y t o a n y p e r s o n (in t h e w o r k p la c e )
M a j o r In j u r y t o E m p l o y e e ( R o a d T r a f f i c A c c i d e n t )
M a j o r In j u r y t o T h i r d P a r t y ( R o a d T r a f f i c A c c i d e n t )
M a jo r in ju r y to a n y p e r s o n a s a c o n s e q u e n c e o f v io le n c e & in tim id a tio n
T h re a t w ith in te n t to k ill
D an g ero u s O c c u rren c e
F a ilu re o f fire o r p e rs o n a l a la rm s fo r m o re th a n 7 w o rk in g d a y s
D is c o v e r y o f e x p lo s iv e s , fir e a r m s o r a m m u n itio n
N o t i f i a b l e i n d u s t r i a l d i s e a s e s a s d e f i n e d i n R ID D O R

Q u a rte r 2 Q u a rte r 3 Q u a rte r 4

Graph 12

T yp e o f A cc id en t/In cid en t ~ S e v e rity 3

3 -d a y lo s t tim e a c c id e n t/in ju r y to e m p lo y e e
T h r e a te n w ith a n o ffe n s iv e w e a p o n
O th e r fir e r e q u ir in g th e a tte n d a n c e o f e m e r g e n c y s e r v ic e s
16

14

12

10

0
Q u a r te r 2 Q u a r te r 3 Q u a r te r 4 Graph 13

Type of Accident/Incident ~ Severity 4

In ju r y to e m p lo y e e r e s u ltin g in a b s e n c e o f 1 - 3 d a y s n o t in c lu d in g th e d a y o f
th e a c c id e n t
In ju r y to e m p lo y e e r e s u ltin g in a b s e n c e o f 1 - 3 d a y s n o t in c lu d in g th e d a y o f
th e in c id e n t a s a c o n s e q u n c e o f v io le n c e & in tim id a tio n
8

0
Q u a rte r 2 Q u a rte r 3 Q u a rte r 4 Graph 14

22
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Information Report and suggestions for any information you might find useful for inclusion in future editions.

Please return to:

Helen Smith
Human Resources Manager – Workforce Planning Information
National Probation Directorate
st
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Dean Ryle Street
London, SW1P 2AW

23