Social Innovation Lab May 9, 2013 From Conversations to Transformation: The Common Key Ingredients A Harvest from Stories

& Conversations The following key ingredients are common themes found in the 15 stories shared and the conversations at the Social Innovation Lab on From Conversations to Transformation. Some ingredients are interdependent with others, just like some spices or ingredients in a cookie only taste good combined with other ingredients. 1. Invite the whole system into the conversation and broaden methods of gathering and inviting for inclusion. 2. Inclusion design event so everyone has a voice and engage participants in determining the process. 3. Make sure to focus on relationships when designing the conversation, not just the goal. 4. Deep listening listening without judgment. Not holding your own answers and views as the only answer. 5. Create a safe space for authentic engagement (energy of conversation, tone, amount of time, design for all voices equal.) And make sure it is understood that discomfort is important. Balance honesty and openness about differing opinions and worldviews. Start from a place of no winners and no losers. 6. Create intentional frame for the conversation to take place with a clear purpose and be open to what emerges. 7. Good questions are key to the conversation - questions that invite differing viewpoints and allow for emergence. 8. Create urgency for the issue you are discussing. 9. Make sure there is a common goal before acting. 10. Make sure there are actionable steps that can be easily done shortly after the conversation.