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# 11 Role-play You're going to book two movie tickets for you and your friend. Call the ticket box and ask 3 or 4 questions to book the tickets. " . ." # OPIc Strategy 1. Understand and analyze the situation first. . . 2. Practice leaving a brief phone message. . . Related Questions 1) Call your supervisor and ask three or four questions about your job description. Possible Questions: What exactly do I have to do? When is the deadline? With whom do I have to work? 2) You are going to make a reservation for your ski trip. Call a travel agency and ask 3 or 3 questions about your trip. 3) You are going to make a room reservation by phone. Call a hotel and ask three or four questions to reserve a single room for two nights. Possible Questions: Room availability, room description (single room, suite) room rate, check in/out time, extra-bed fee. 4) Call your teacher or someone who is in your class and ask for the assignment. Try to ask three or four questions about the assignment. 5) You're being interviewed for a new part time job. When you call the manager to find out more about this new job, you get his voice mail. Leave a message asking 3-4 questions about the new job. Possible Questions: How much do I get paid? About location, working hours and work condition. 6) Family member is going on a vacation and you have agreed to take care of some of his or her responsibilities at home. Call your family member and ask 3-4 questions to get all the information you need before your family members leave. 7) Your friend is having a dinner party, and wants you to bring something. Ask your friend 34 questions about what you should bring. Possible Questions: What occasion? ( ?) Location? What to bring? When? # 4 Factors 1. 2. 3. 4. Greeting Purpose Ask 4 questions Ending

# Useful Expressions 1. Greeting Hello, this is John. ( "I'm John." . 2. * a) I want to book two tickets. * book (=reserve) b) I'd like to make a reservation for tonights performance. c) I want to reserve two seats for the concert. ? *: a block booking Can I make a block booking ? 3. ** !! "" . slang , politeness . a) May I ask you some questions? b) I think I have to ask you several questions before I make a reservation. * ! c) I wonder if there's some rooms left on this weekend. *: I wonder if~ ~ . d) I was wondering about how much it would cost per person. *: . e) I'd like to make sure about the reservation. * ~? Should I do~? Do you want me to do~? Could I~? *Question patterns . What about~? ? How many people are going to be there? ? What kind of place do you prefer? ? Are you thinking of ~? ~~~ ? What kind of food do you want? ? How old are the guests? ? How long would it be? ? What should I do? ? Should I pick up somebody? ? 4. Ending Call me back and let me know, thanks! Possible Answers Review Hello, I want to book two tickets.

Can I ask you some questions? Are there two tickets for tonight? What time and which movie is available? And I am going to watch movie with my girl friend, so do you think it's ok for me and my boy friend watch together? Politness . Hello, I'd like to book two tickets for this Saturday's show and I need to know how much the tickets cost and whether back seats are available or not. By the way, do you have a discount policy or something for the late show? Also, do you have free parking ticket for the cinema customers? That's all I want to ask you, thanks. *I'd like to~ : I want to~ . by the way ( ) # BONUS Q: One of your best friends is going on vacation and you are asked to take care of his or her home. Call your friend and ask 3-4 questions to get all the information you need to take care of his house before leaving. A: Hello Jack, I've been trying to get ahold of you about the house-sitting. Are you still leaving tomorrow? Please remember that you haven't given me the key! Also, I have some questions about taking care of your iguana and ferret. Do I need to exercise them? Should I keep them separate or can they play together? I know your busy getting ready to leave but this stuff is kind of important, so hit me back when you get a chance. Bye! * . house-sit (baby-sit ) get ahold of~ ~ , ~ hit me back Call me back! . # WRAP-UP . 1. Analyze and understand the situation thoroughly! 2. Think twice before you answer. 3. Take your time! 4. Practice leaving brief messages! .