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    This document provides an overview of front office accounting concepts and terms used in hotel accounting systems. It discusses the basics of account management including debits, credits, and the front office accounting formula. It also describes non-automated, semi-automated and fully-automated hotel accounting systems. Key terms like accounts, folios, and postings are defined. Different types of folios like guest, non-guest and master folios are explained. It also outlines hotel ledgers, accounting terms, and various types of vouchers used in hotel accounting.

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    13991825 Hotel Front Office Accounting

    Original Title

    13991825 Hotel Front Office Accounting

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    This document provides an overview of front office accounting concepts and terms used in hotel accounting systems. It discusses the basics of account management including debits, credits, and the front office accounting formula. It also describes non-automated, semi-automated and fully-automated hotel accounting systems. Key terms like accounts, folios, and postings are defined. Different types of folios like guest, non-guest and master folios are explained. It also outlines hotel ledgers, accounting terms, and various types of vouchers used in hotel accounting.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    81 views11 pages

    Hotel Front Office Accounting

    Uploaded by

    thananr
    This document provides an overview of front office accounting concepts and terms used in hotel accounting systems. It discusses the basics of account management including debits, credits, and the front office accounting formula. It also describes non-automated, semi-automated and fully-automated hotel accounting systems. Key terms like accounts, folios, and postings are defined. Different types of folios like guest, non-guest and master folios are explained. It also outlines hotel ledgers, accounting terms, and various types of vouchers used in hotel accounting.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 11

    Bali Hospitality Professional Service

    Drs. Agustinus Agus Purwanto, MM Senior Consultant Jl. Tukad Batanghari VIII/7A Denpasar Bali Indonesia E-mail: agustinus.aguspurwanto@ehotelier.com Web: www.linkedin.com/in/aguspurwanto

    Chapter 5 I. Front Office Accounting

    Account Management
    Debits Charges Credits Payments

    Front Office Accounting Formula

    Previous Balance + Debits - Credits Net Outstanding Balance PB + DR - CR = NOB

    Hotel Accounting Systems


    Non-Automated

    Accounts kept manually

    Semi-Automated

    Accounts kept using posting machine Previous Balance Pickup

    Fully-Automated

    Accounts kept using computers Point-of-sale link

    Hotel Accounting Terms


    Account

    A collection of all transactions incurred by a guest.

    Folio

    A statement of all transactions that affect the balance of an account.

    Posting

    The process of recording transactions onto a folio.

    Types Of Folios
    Guest Folio

    Front office is responsible during occupancy Used for House accounts Used for group accounts

    Non-guest Folio

    Master Folio

    Incidental Folio

    Hotel Ledgers
    Ledger

    A summary grouping of accounts Set of registered hotel guest accounts Set of non-guest accounts Transfer of non-settled accounts Responsibility shifts from front office to accounting department

    Guest Ledger

    City Ledger

    Hotel Accounting Terms


    Advanced Deposit Pre-payment to guarantee reservation After-departure charges Signature on file Cash Overages & Shortages

    Beware of both

    Due Backs

    Pay out more than you receive

    Hotel Vouchers
    Voucher

    Details a transaction to be posted

    Correction Voucher

    Supports a correction on the Same Day as the error

    Allowance Voucher

    Supports a correction After the close of

    Hotel Vouchers
    Transfer Voucher

    Reduces one account and increases another

    Paid-out Voucher

    Accounts for cash advances on the guests folio

    Cash Voucher

    Supports the posting of a credit to a guest folio

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