TT 60204 Data Reasoning in Educational Research

2. Generate the relevant descriptive statistics to address the research questions that you have listed in (1). Provide appropriate interpretations of the results.

No . 1 2 3 4 5

Research questions What is students perceived service quality rendered by the library? What is students perceived service quality in terms of the conduciveness for academic activities? What is students perceived service quality in terms of the reliability of the services? What is students perceived service quality in terms of the responsiveness of the staff? What is students perceived service quality in terms of ease of information access?

Statistics test

Interpretations - The average mean is 4.73, median 4.78, mode 4.57 and

Mean, median, mode and standard deviation

standard deviation 0.97. Students response on all four dimensions shows that they are slightly agreed that the service quality rendered by the library based on the four dimensions. - All test is not significant (p > 0.05), we accept the null hypothesis that there are no

6 7 8 9 10 11

What is male and female students perceived service quality rendered by the library? What is male and female students perceived service quality in terms of the conduciveness for academic activities? What is male and female students perceived service quality in terms of the reliability of the services? What is male and female students perceived service quality in terms of the responsiveness of the staff? What is male and female students perceived service quality in terms of ease of information access? What is students perceived service quality rendered by the library in terms of One-way

Independe nt t-test

significant differences between the variances of the group.

- All test is not significant (p >

TT 60204 Data Reasoning in Educational Research

12 13 14 15 16 17 18 19 20

ethnicity? What is students perceived service quality on the conduciveness for academic activities dimensions in terms of ethnicity? What is students perceived service quality on the reliability of the services dimensions in terms of ethnicity? What is students perceived service quality on the responsiveness of the staff dimensions in terms of ethnicity? What is students perceived service quality on ease of information access in terms of ethnicity? What is students perceived service quality rendered by the library in terms of semester? What is first and final year students perceived service quality in terms of the conduciveness for academic activities? What is first and final year students perceived service quality in terms of the reliability of the services? What is first and final year students perceived service quality in terms of the responsiveness of the staff? What is first and final year students perceived service quality in terms of ease of information access? Table 2.1 Research questions and interpretations Independe nt t-test ANOVAs

0.05), we accept the null hypothesis that there are no significant differences between the variances of the group.

- All test is not significant (p > 0.05), we accept the null hypothesis that there are no significant differences between the variances of the group.