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General Manager Sales Operations in San Diego CA Resume Mike Perkins
General Manager Sales Operations in San Diego CA Resume Mike Perkins
EXECUTIVE PROFILE Accomplished, decisive sales and operations executive, with a successful history of taking private and public business units to new sales and profit levels. Consistent record of driving results through creation of new products and markets, process improvement for operational excellence, and cost reduction initiatives for increased profitability. Ability to inspire cross-functional teams to cooperate around a company-wide mission and create results.
PROFESSIONAL EXPERIENCE
District Service General Manager, SEARS HOLDINGS CORP, El Cajon, CA 2010 2013 Led an organization of 12 direct reports and over 300 appliance technicians to revenue and profit improvement through effective performance management and driving productivity and customer satisfaction metrics. Reduced variable insurance and workers comp costs by over $600,000 through improved safety focus. Achieved 98% efficiency performance with new inventory management system by implementing proper controls to lead the nation. Executed growth in appliance service business to exceed EBITDA in 2012 plan by over $1.2M. Senior VP / Sales & Field Operations, CLEAR CHOICE USA, Atlanta, GA 2005 2010
Achieved a 15% net profit, significantly higher than industry average, through focus on personal development with licensees selling strategies and operations efficiency.
Field work designing home organization solutions as preparatory work to take over a showroom/fabrication operation. Achieved a 34% closing rate versus company average of 18-24% by pursuing a higher mix of Home Depot leads, cross-selling related services, and engaging in comprehensive client outreach. SELF-EMPLOYED, Marietta, GA / San Diego, CA Independent Consultant 2002-2004
Advised firms in low temperature, residential roofing, home improvement, and insulation industries. Participated in local volunteer services for homeless and poor. DOW CHEMICAL COMPANY 1992 2002
Commercial Director, Polyurethanes Division, Marietta, GA. 2000 2002 Vice President, Building Products Group, Marietta, GA, 1998 2000 Vice President & General Manager, Wilflex Inks Division, Kennesaw, GA, 1996 1998 Group Manager, Construction Products Group, Joliet, IL, 1992 1996 Headed up development of several new foam sealant and adhesive products for building insulation, commercial roofing and manufactured housing markets that generated over $13M in revenues at 50-70% gross margins. Reduced sales, administration, and Research & Development expenses from 23% to 19% on $30M of revenue, saving $1.2M annually. Led one-year turnaround of vinyl inks business from a loss of $800K to a profit of $1.2M by reducing workforce by 13%, lowering unpaid receivables exposure, reorganizing cycling of raw materials, and instituting JIT inventory rotation to fit production needs. Grew revenues from $8.3M to $16M in Construction products unit, maintaining gross margin of over 55%. Renegotiated pricing of top ten highest volume raw materials with vendors, saving over $2M per year. Early Career Garnered experience in various industries and positions, such as packaging, plastics, coated fabrics, and pressuresensitive tapes.
EDUCATION
BA, Sociology, Taylor University, Upland, IN