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Surface Pro User Guide - Final
Surface Pro User Guide - Final
Surface Pro User Guide - Final
BlueTrack Technology, ClearType, Excel, Hotmail, Internet Explorer, Microsoft, OneNote, Outlook, PowerPoint, SkyDrive, Windows, Xbox, and Xbox Live are registered trademarks of Microsoft Corporation. Surface, VaporMg, Skype, and Wedge are trademarks of Microsoft Corporation. Bluetooth is a registered trademark of Bluetooth SIG, Inc.
This document is provided as-is. Information in this document, including URL and other Internet Web site references, may change without notice.
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Contents
Meet Surface Pro ...............................................................................................................................1 About this guide ........................................................................................................................... 1 Highlights ........................................................................................................................................ 2 What is Windows 8 Pro?............................................................................................................ 4 Surface accessories...................................................................................................................... 4 Setup ......................................................................................................................................................6 Plug in and turn on ..................................................................................................................... 6 Surface setup ................................................................................................................................. 7 Lock screen and signing in ....................................................................................................... 7 The basics .............................................................................................................................................8 Start screen: Your favorite things ........................................................................................... 8 Charms, commands, and switching between apps ......................................................... 9 Touch: tap, slide, and beyond ............................................................................................... 10 The charms: Search, Share, Start, Devices, and Settings ............................................. 12 The familiar desktop ................................................................................................................. 15 How to search ............................................................................................................................. 15 What moved or changed in Windows 8?.......................................................................... 16 Get to know Surface ...................................................................................................................... 18 Power states: On, sleep, shut down, and restart ............................................................ 18 The touchscreen ......................................................................................................................... 20 Add your accounts..................................................................................................................... 21 On-screen keyboard ................................................................................................................. 23 Sound features ............................................................................................................................ 25 Battery and power ..................................................................................................................... 25 Share photos, links, and more............................................................................................... 27 Change your settings................................................................................................................ 28 Touch, keyboard, mouse, and pen ........................................................................................... 30 Touch .............................................................................................................................................. 30 Keyboard ....................................................................................................................................... 30 Mouse............................................................................................................................................. 33
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Surface Pen ................................................................................................................................... 34 Accounts ............................................................................................................................................ 37 What type of account do I have? ......................................................................................... 37 Multiple user accounts ............................................................................................................. 39 Family Safety ................................................................................................................................ 40 Account security ......................................................................................................................... 40 Sign in and out ................................................................................................................................ 41 Sign in............................................................................................................................................. 41 Sign out or lock........................................................................................................................... 41 Switch to another account...................................................................................................... 42 Other sign in options ................................................................................................................ 42 Account password ..................................................................................................................... 43 All about apps .................................................................................................................................. 45 Built-in apps ................................................................................................................................. 45 Find an app................................................................................................................................... 46 Start an app .................................................................................................................................. 46 Switch between apps ................................................................................................................ 47 Use two apps side by side (snap apps) .............................................................................. 48 Close apps..................................................................................................................................... 49 Use Task Manager ..................................................................................................................... 50 App commands: Where are they? ....................................................................................... 50 App settings ................................................................................................................................. 51 App help and troubleshooting ............................................................................................. 51 Install apps ........................................................................................................................................ 52 Sign in with your Microsoft account ................................................................................... 52 Install apps and programs ...................................................................................................... 52 Get your programs working with Windows 8 ................................................................. 54 Uninstall an app or program ................................................................................................. 54 Update apps from the Windows Store .............................................................................. 55 Add or change a payment option ....................................................................................... 55 View your billing history .......................................................................................................... 56 Family Safety and the Windows Store ............................................................................... 56 Install apps that you installed on other PCs .................................................................... 56 Personalize your Surface .............................................................................................................. 57
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Add your accounts..................................................................................................................... 57 Change your lock screen picture, colors, and account picture ................................. 57 Customize the Start screen .................................................................................................... 58 Desktop settings......................................................................................................................... 60 Sync your settings...................................................................................................................... 61 Notifications ................................................................................................................................. 62 Add languages ............................................................................................................................ 63 Connect devices .............................................................................................................................. 63 Printing........................................................................................................................................... 64 Add, view, and manage your devices and printers ....................................................... 65 Storage, files, and backup ........................................................................................................... 70 How much local storage space do I have? ....................................................................... 70 Surface storage options........................................................................................................... 70 Files and folders.......................................................................................................................... 71 Back up files using File History ............................................................................................. 74 Networking ....................................................................................................................................... 75 Whats new in networking? .................................................................................................... 75 Connect to a wireless network .............................................................................................. 75 Connect to a wired network................................................................................................... 76 Domains, workgroups, and homegroups ......................................................................... 77 Sharing ........................................................................................................................................... 79 Mobile broadband connections ........................................................................................... 81 Tethering: Use your phones data connection ................................................................ 82 Airplane mode............................................................................................................................. 83 Internet Connection Sharing (ICS) ....................................................................................... 83 Connect using a VPN connection ........................................................................................ 83 Built-in apps...................................................................................................................................... 85 Internet Explorer ......................................................................................................................... 85 Mail .................................................................................................................................................. 88 People............................................................................................................................................. 92 Calendar......................................................................................................................................... 94 Camera ........................................................................................................................................... 96 Xbox Music ................................................................................................................................... 97 Photos ......................................................................................................................................... 100
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Import photos or videos ...................................................................................................... 100 Xbox Video ................................................................................................................................ 101 Skype ........................................................................................................................................... 103 SkyDrive ...................................................................................................................................... 104 Microsoft Office ....................................................................................................................... 106 Maps ............................................................................................................................................ 110 Xbox Games .............................................................................................................................. 112 Xbox SmartGlass...................................................................................................................... 113 More built-in apps .................................................................................................................. 115 Free desktop apps .................................................................................................................. 116 Windows Photo Viewer......................................................................................................... 116 Windows Media Player ......................................................................................................... 116 Photo Gallery ............................................................................................................................ 117 Movie Maker ............................................................................................................................. 117 SkyDrive ...................................................................................................................................... 117 Additional info you should know ...........................................................................................118 Keep Surface up to date ....................................................................................................... 118 Windows Defender and Windows SmartScreen ......................................................... 120 Windows Firewall .................................................................................................................... 120 BitLocker Drive Encryption .................................................................................................. 120 Accessibility ............................................................................................................................... 121 Speech recognition ................................................................................................................ 121 Keyboard shortcuts ................................................................................................................ 121 Take a screen shot .................................................................................................................. 122 Default programs .................................................................................................................... 122 Work with files and apps on another PC ....................................................................... 123 Restore, refresh, or reset Surface ...................................................................................... 123 Add Windows Media Center............................................................................................... 125 Surface Pro BIOS/UEFI ........................................................................................................... 125 BitLocker recovery key .......................................................................................................... 125 Clean and care for Surface ........................................................................................................127 Touchscreen care .................................................................................................................... 127 Cover and keyboard care ..................................................................................................... 127
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Battery care ............................................................................................................................... 128 Get Help and Support .................................................................................................................128 Thats it! ............................................................................................................................................128
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To search this guide using the Reader app: 1. 2. Swipe down from the top of the screen, tap the Find button. Type what you want to find and press Enter.
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Highlights
Real quick, here are some features of your Surface Pro: Touchscreen The touchscreen, with a 16:9 aspect ratio and full-HD display (1080p resolution) is great for watching HD movies, browsing the web, and using Office apps (sold separately). You can use your fingers to select, zoom, or move things around on the screen. Keyboard covers And touch isnt the only option. Choose from two unique keyboards that double as a protective cover. This way youll always have a keyboard with you (sold separately). Digital pen Two cameras and a microphone Wi-Fi and Bluetooth Take notes and mark up documents using the digital pen. Two cameras and a microphone make it easy to make phone calls and record videos using your Surface. Connect to a wireless network and use Bluetooth devices such as mice, printers, and headsets.
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Kickstand
Flip out the kickstand when you want to be productive or kick back and have some fun. Listen to music, conference calls, or audio books using apps from the Windows Store or Internet Explorer. Yes, Surface has ports. Full-size USB 3.0 port You can use USB accessorieslike a mouse, a printer, a 4G USB dongle, or an Ethernet adapterwith your Surface. microSDXC card slot Use the microSDXC card slot on the right edge to transfer files or for extra storage (currently up to 64 GB). Mini DisplayPort Share whats on your Surface by connecting it to an HDTV, monitor, or projector (video adapters required and sold separately).
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Software
And there are plenty of apps for work and play. Apps Surface Pro comes with a great collection of pre-installed apps, plus more from the Windows Store. Programs Run the programs youve been using with Windows 7. Run the full Office suite and your specialized business programs.
Surface accessories
Accessories add to your experience with Surface.
Keyboards
Add a unique click-in keyboard that doubles as a cover. There are two types to choose from (sold separately): Touch Cover is a super-thin, pressure sensitive keyboard and trackpad. Express your personal style by choosing a color or design. To have a look at whats available, see Covers on Surface.com. 1 Type Cover is a slim version of a traditional laptop keyboard with moving keys and trackpad buttons. Both keyboards work with Surface Pro and Surface RT.
1
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Video adapters
Surface video adapters let you connect your Surface to an HDTV, monitor, or projector (adapters are sold separately). Learn more about this in the Connect Surface to a TV, monitor, or projector section of this guide.
Power supply
Surface Pro includes a 48-watt power supply with a USB charging port. For more info, see the Battery and power section in this guide.
Ethernet adapter
You can use the Surface Ethernet adapter to connect your Surface Pro to a wired network using an Ethernet network cable. For more info about this, see Connect to a wired network in this guide. To learn more, see Ethernet Adapter on Surface.com.
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Setup
Ready to set up Surface? Grab your Surface and lets go! Note Its best to have a wireless network available when you set up Surface.
2. 3. 4.
Flip out the kickstand on the back of Surface. Plug the power cord into a wall outlet or power strip. Connect the power cord on the lower right side of your Surface.
The connector clicks into place (either direction works). The small light at the end of the connector means Surface is getting power. 5. Press and release the power button on the top right edge of your Surface.
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Surface setup
Setup runs the first time you turn on Surface. During setup you'll be able to customize things like the language, color, and name for your Surface. You can change these things later if you'd like. Two key things happen during setup: You connect to a wireless network. Setup finds and displays the available wireless networks so that you can get online. You create a user account for Surface. We recommended using a Microsoft accountan email address and password. When you sign in with a Microsoft account, your Surface lights up with content from Microsoft services such as SkyDrive, Hotmail, Messenger, and Xbox, as well as your contacts and calendar from your email account. Already have a Microsoft account? A Microsoft account (formerly known as a Windows Live ID) is the email address and password that you use to sign in to Microsoft services like Outlook.com, SkyDrive, Xbox, or your Windows Phone. If you've used these services, then you already have a Microsoft account. Have more than one Microsoft account? If you have more than one Microsoft account, youll need to choose one to sign in with on your Surface. To help you figure out how to get down to just one Microsoft account, see Choose a Microsoft account at WindowsPhone.com (English only). Join a domain, workgroup, or homegroup Once setup is complete, you can join a network domain, workgroup, or homegroup. For info about how to do this, see the Networking section of this guide. To learn more about local, domain, and Microsoft accounts, see the Accounts section in this guide.
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The basics
There are a few things you need to know to get around Windows 8. Important If you read nothing else in this guide, be sure and read this section and practice on your Surface.
Mouse or trackpad Move the pointer into the lower-left corner. When Start appears, click in the
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What we say
Tap
How to do it
Tap once on something.
What it does
Opens what you tap.
Press and hold your finger on something for a couple seconds, and when a box appears let go.
Shows options related to what youre doing (the same as a right-click with a mouse).
Slide to scroll
Pinch or stretch
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What we say
Rotate
How to do it
Put two or more fingers on an item and then turn your hand.
What it does
Rotates things that can be rotated.
Slide to rearrange
Tap and drag an item to a new location, and then let go.
Moves an item, just like dragging with a mouse does. To learn how to rearrange tiles on Start, see Customize the Start screen section in this guide.
Swipe to select
Slide an item a short distance, opposite to how the page scrolls. (For example, if the screen scrolls left to right, slide the item up or down.) A quick, short movement works best.
Selects an item, like an app tile or photo. Do this at the top or bottom of an app window to show app commands.
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Heres how to open the charms: Touch Swipe in from the right edge, and then tap the one you want.
Mouse Move your pointer into the upper-right or lower-right corner, and then move it up or down and click the one you want.
Keyboard Press Windows logo key +C. To open a specific charm, press one of the charm keys on Touch Cover or Type Cover (theyre on the top row).
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Search Search for anything. Search the app you're in, another app, or search Surface for an app, setting, or file. For more info, see the How to search section in this guide.
Share Share files and info with people you know or send info to another app without leaving the app you're in. You can email photos to your mom or send a link to a notetaking app like OneNote. For more info, see the Share photos, links, and more section.
Start Go to your Start screen. Or if you're already on Start, you can use this charm to go back to the last app you were using.
Devices Use devices that are connected to your Surface, both wired and wireless. You can print from an app or stream your latest home movie to your TV.
Settings Change settings for apps and Surface. When you open Settings, the items in the upper-right corner change depending on where you are. For example, if you open Settings from an app, youll see settings for that app. When you open Settings, the items in lower-right corner are always the same. Here youll find PC settings like network connection, volume, brightness, notifications, power (shutdown and restart), and keyboard. For more info, see the Change your settings section in this guide.
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The desktop is where youll go to run desktop apps, like Windows 7 programs, and do things like copy files or use Control Panel. File Explorer (formerly called Windows Explorer) is the app you use to browse files and folders, both on Surface or your network. Learn more about this in the Files and Folders section of this guide. Tip When youre at the desktop, remember you can quickly go back to Start by pressing the Windows logo Surface or your keyboard. To switch back and forth, use the Windows logo key the Windows logo key to go to Start. on
How to search
You can use the Search charm to find apps, settings, and files. If you are on the Start screen, you can just start typing. Heres how: Go to the Start screen and start typing what you want to find. The search results update as you type. Search defaults to Apps, but you can choose Settings or Files depending on what youre looking for. You can also search within an app by using the Search charm. For example, you can use the Search charm to find a song in the Music app. To search for messages in the Mail app: 1. 2. 3. Open the Mail app (from the Start screen, tap or click Mail). If you have multiple email accounts, select an email account in the lower-left corner. Open the Search charm and type what you want to find in the search box.
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To search the Internet: Tips Change search settings: Open the Settings charm, then tap or click Change PC settings. Then tap or click Search. You can also search for files using File Explorer. For more info, see Search for files in File Explorer on Windows.com. Open the Search charm, type what you want to find in the search box, and then choose Internet Explorer from the list of apps.
Start button
The desktop is still around. Heres how to go to the desktop: With touch or a mouse, from the Start screen, tap or click Desktop. (It is a tile.) With a keyboard, press the Windows logo key +D.
Control Panel
Control Panel is still available, and some settings are available in PC Settings. To learn about this, see Change your settings in this guide.
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Windows Help
Go to the desktop, open the Settings charm, and then tap or click Help. Windows Help and Support opens. Windows help and support content is also available at Windows.com.
Printing from desktop apps hasnt changed. To print from a Windows Store app, open the Devices charm, and then select your printer. For more info, see the Printing topic in this guide.
Close a program
Closing desktop apps hasnt changed. To close a Windows Store app, drag the app to the bottom of the screen. For more info, see Close apps in this guide. To see a list of installed apps: 1. 2. Swipe in from the right edge of the screen, and then tap Start. On the Start screen, swipe up from the bottom edge or down from the top edge, and then tap All apps.
Windows 8 comes with a new store for apps called the Windows Store. You can also install Windows 7 programs. For more info about this, see Install apps and programs in this guide. Here's how to change the date and time: 1. 2. 3. Open the Search charm, type Set the date and time, tap or click Settings, and then tap or click Set the time and date. Tap or click Change date and time. Use the controls to change the date and time.
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can also tap or click the Power icon on the sign in screen (lower-right corner) to quickly shut down. Restart Open the Settings charm, tap or click Power , and then choose Restart.
You can also press Ctrl+Alt+Delete, tap or click the Power icon click Sleep, Shutdown, or Restart.
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Note A power plan is a collection of hardware and system settings (like display and sleep) that manages how your PC uses power. For more info about power plans, see the topic Power Plans: Frequently asked questions on Windows.com. (Surface Pro does not support connected standby.)
Wake
To wake up Surface, do this: 1. Do either of the following things: Press and release the power button (this wakes Surface from sleep or hibernation). Press a key or tap the Windows logo on Surface. (If Surface doesnt wake up, Surface may be hibernating. To wake Surface from hibernation, press and release the power button.) The lock screen appears with icons for app notificationsfor example, a mail icon appears if you have new email. For more info about this, see the Notifications topic in this guide. 2. 3. Unlock your Surface by swiping up from the bottom edge of the screen or by pressing a key. If the sign-in screen appears, type your password and Surface is ready to use. If you need help signing in, see the Sign in and out section in this guide.
Lock
To lock Surface, do any of the following: Tap or click your name in the upper-right corner of the Start screen, and then tap or click Lock. Press Ctrl+Alt+Delete and then tap or click Lock. Press Windows logo key + L.
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The touchscreen
The 10.6-inch diagonal, 1080p, multi-touch screen has a 16:9 aspect ratioperfect for watching HD videos and optimized for multi-tasking with side-by-side apps. Like a smartphone, you can interact with Surface by touching the screen. For example, you can drag your finger down a page to scroll. To learn more about using touch, see the Touch: tap, slide, and beyond topic in this guide.
Screen rotation
When you rotate Surface, the screen content automatically rotates to the new orientation. For example, you might use landscape orientation for webpages and portrait orientation when reading a book.
Note Screen orientation is also in Control Panel. To find this setting, open the Search charm, type screen orientation, tap or click Settings, and then choose Change screen orientation from the search results.
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Screen brightness
By default, Surface automatically adjusts screen brightness for the light conditions. You can change this or set the brightness to whatever youd like. Heres how: 1. 2. 3. Open the Settings charm, and then tap or click Change PC settings. Tap or click General. Scroll down to Screen and then set Adjust my Screen Brightness Automatically to No.
To manually adjust the screen brightness: Open the Settings charm, tap or click Screen, and then move the slider to adjust the brightness.
Note A brighter screen uses more power. To find out how to get the most from your battery, see Tips to save battery power on Windows.com.
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After you add an email account Contacts from your email account appear in the People app. Appointments appear in the Calendar app. If you have the most recent version of Mail, your Google calendar will not sync with the Calendar app see below. You can change your email account settings at any time. While in the Mail app, open the Settings charm, choose Accounts, and then select the account that you want to change. Learn more in the Mail section of this guide.
POP email
Mail doesn't support email accounts that use POP (Post Office Protocol). If your email account uses POP, see the options in Using email accounts over POP on Windows.com.
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You might need to wait a few minutes before photos from the new account begin to appear.
On-screen keyboard
Surface has an on-screen, touch keyboard that appears when you need it.
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Tips You can use keyboard shortcuts by tapping the Ctrl key and then another key. For example, you can use Ctrl+C for Copy and Ctrl+V for Paste. Turn Caps Lock on and off by double-tapping the Up Arrow key. Automatically insert a period by double-tapping the Spacebar.
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Sound features
Surface has two stereo speakers and a headset jack for listening to music or watching movies. The internal microphone comes in handy when making calls or recording videos.
Media keys on Type Cover: Mute, volume down, volume up, and play/pause
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Charge Surface
When the battery is low, charge your Surface using the included 48-watt power supply. Once connected, a small light appears at the end of the connector to show that Surface is getting power. To make sure your Surface is charging, swipe in from the rightedge of the screen and look in the lower-left corner to see the battery status. When charging, the battery icon appears with an electrical plug. It takes about 4 hours to fully charge your Surface battery from an empty state. Note The 24-watt power supply designed for Surface RT can be used to charge Surface Pro, but the charging will take longer.
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Share a link
1. 2. Browse to a webpage that you want to share. Open the Share charm: Swipe in from the right edge of the screen and then tap Share. or Press the Share key on Touch Cover or Type Cover.
You'll see a list of the people, apps, and devices you share with most often, plus a list of apps that can share. For example, to share the link on a social network, tap People, choose Twitter or Facebook, type a note if you want, and tap or click the Post icon. Notes If you want to change what apps are listed in the Share charm, open the Settings charm, tap or click Change PC settings, and then tap or click Share. You can't use the Share charm to share from the desktop.
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Share a photo
1. 2. Open the Photos app and find a photo or photos that you want to share. Select a photo or photos: With touch, Swipe down on a photo to select it. With a mouse, Right-click a photo to select. 3. Open the Share charm: Swipe in from the right edge of the screen and then tap Share. or Press the Share key on Touch Cover or Type Cover.
You'll see a list of the people, apps, and devices you share with most often, plus a list of apps that can share. For example, to share using email, tap Mail, type an email address, and tap or click the Send icon. Tip To share a photo or group of photos to a social network, like Facebook or Twitter, the photos need to be on your SkyDrive. Use the SkyDrive app to upload your photos, then select a photo or photos, open the Share charm, and choose People.
PC Settings
Here's how to get to PC settings: 1. 2. Swipe in from the right edge and then tap or click Settings. In the lower-right corner you have settings like network connection, volume, brightness, notifications, power, and keyboard. For more settings, tap or click Change PC settings.
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Use Search
Dont know where a setting is? No problem! Use search to find a setting. Heres how: Swipe in from the right edge and then tap or click Search. Type a word or phrase in the search box, and then tap or click Settings (below the search box). Items that match your search are shown. For example, type sound in the search box to find settings related to sound. If the item has a settings icon (a gear), the setting is available in PC settings. Other settings open in Control Panel in the desktop.
Control Panel
Yes, Control Panel is still around. Here's how to open it: From Start: Type control panel, then tap or click Control Panel in the search results.
From the desktop: Using touch, swipe in from the right edge and tap Settings, and then tap Control Panel. Using a mouse, point to the lower-left corner of the screen. When the Start screen appears, right click in the corner, and then click Control Panel. You can also pin Control Panel to the taskbar for quick access. (Open Control Panel, then right-click the Control Panel icon on the taskbar, and choose Pin this program to the taskbar). Note If youre using a Microsoft account with Surface, you can sync your settings between all the Windows 8 or Windows RT PCs that you use. For info about this, see the Sync your settings section in this guide.
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Touch
You can use your fingers to interact with Surface. For example, drag your finger across the Start screen to scroll and tap a tile to open it. To learn about using touch, be sure to read the Touch: tap, slide, and beyond topic in this guide. To learn how to use the on-screen touch keyboard, see the On-screen keyboard topic.
Keyboard
You can choose from two keyboard covers for your Surface: Touch Cover or Type Cover. Both keyboards magnetically attach to Surface. To attach Touch Cover or Type Cover, simply bring the two close together. When Touch Cover gets close, it aligns and snaps into place. Once connected, the keyboard cover stays put. You can easily remove it if youd like. Just pull it away. When you fold Touch Cover or Type Cover back behind the touchscreen, the keyboard is disabled. This way you cant accidently type on the keyboard.
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To type text when the cover is folded back, use the onscreen keyboard. Tap in a text field or other area where you can type and the on-screen keyboard appears. For more info, see the Use the on-screen keyboard section in this guide. When you close Touch Cover, the screen turns off and Surface goes to sleep. The cover helps protect the touchscreen while youre in transit. Press a key or the power button to wake up Surface.
Touch Cover
Touch Cover is more than a protective cover for your Surface. Its also a uniquely designed keyboard. When youre typing on Touch Cover, you can rest your hands on the Touch Cover keys. Touch Cover only detects key presses when you strike a key. Type on Touch Cover just as you would type on any other keyboard. By default, a sound plays when you strike a key on the Touch Cover. This way you know when your touch is recognized as a key press. To turn off the sound that plays when you type: 1. 2. 3. Open the Settings charm, tap or click Change PC settings. Tap or click General. Scroll to Touch Keyboard. Find Play key sounds as I type and move the slider to Off.
Function keys
If you want to use a function key (F1-F12), use the Fn key in combination with a key from the top row of Touch Cover. For example, for F1, press Fn + Mute.
Type this
Fn + Mute Fn + Volume Down Fn + Volume Up Fn + Play/Pause Fn + Search Fn + Connect Fn + Devices Fn + Settings
Type this
Fn + Home Fn + End Fn + Page Up Fn + Page Down Fn + Up arrow Fn + Down arrow Fn + Left arrow Fn + Right arrow
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Type Cover
Type Cover is a slim version of a traditional keyboard with moving keys and trackpad buttons. It gives you the speed and feel of a laptop keyboard. Just like the Touch Cover keyboard, Type Cover magnetically clicks into place and doubles as a cover for your Surface. With Type Cover you go from tablet to laptop in an instant.
Trackpad
Both Touch Cover and Type Cover include a trackpad that you can use like a mouse. Just like a laptop, you can drag your finger on the trackpad to move the on-screen pointer. The trackpad also has left and right buttons. For example, press the lower-right area on the trackpad when you want to right-click.
Trackpad gestures
Action
Move the on-screen pointer
Trackpad gesture
Drag your finger on the trackpad. Tap one finger anywhere on the trackpad.
Left click
-orPress the left trackpad button. Tap two fingers anywhere on the trackpad.
Right click
-orPress the right trackpad button. Hold the left trackpad button down and then slide a finger in any direction.
-orTap, then tap and slide one finger in any direction. Slide two fingers horizontally or vertically. Tap two fingers anywhere on the trackpad.
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Here are the settings you can change in the Trackpad Settings app:
Trackpad setting
Trackpad Tap gestures
What it does
Turns the trackpad on or off. Tap one finger to left-click, two fingers to right-click, and tap and slide your finger to select text. Scroll vertically or horizontally using two fingers. Flips or reverses the scrolling direction.
Mouse
You can use the trackpad on Touch Cover or Type Cover when you need a mouse, or you can connect a USB or Bluetooth mouse. To use a USB mouse, plug the transceiver into the USB port on your Surface. To use a mouse with Bluetooth, see the Add a Bluetooth device section in this guide.
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Surface Pen
Surface Pro comes with a digital pen that you can use to mark up documents and take hand-written notes. Palm block technology lets you write comfortably, without worrying about your hand touching the screen while you write. Or you can get creative and draw something in Fresh Painta drawing app available in the Windows Store.
Tips To find out how use a pen to draw, write, or highlight text (called inking in Office apps), see Use a pen to draw, write, or highlight text on a Windows tablet on Office.com. You can buy an additional or replacement pen for your Surface Pro from the Microsoft Store.
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The handwriting panel adapts to your writing over time, becoming more accurate the more you use it.
Flicks
Flicks are quick pen strokes that you can use to navigate and perform shortcuts. You can practice using flicks and customize flicks to work the way you want.
Customize flicks
You can select an action, such as copy or paste, for a flick or add your own flick action. Heres how: 1. Open the Search charm, type pen and touch in the search box, and tap or click Settings.
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2. 3. 4. 5.
Tap or click Pen and Touch from the search results. Tap or click the Flicks tab, then tap or click Navigational flicks and editing flicks. Tap or click Customize. Assign an action for each flick or add your own custom flick action.
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Accounts
A user account is a collection of settings that you use to interact with your Surface and personalize Windows to work the way you want. To use your Surface, you sign in with your user account.
This settings page is also where you can change your sign-in options and add additional user accounts. For more info about this, see the Sign in and out section of this guide and the Multiple user accounts topic below.
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You can connect your Microsoft account to your domain account and sync your settings and preferences between them. For more info, see Connect your Microsoft account to your domain account on Windows.com.
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How to add an account to your Microsoft account Change sharing settings for apps and accounts
To find out how to change your Microsoft account payment option or see your billing history, see the Windows Store section of this guide.
Manage accounts
There are two places where you can manage user accounts: PC Settings Open the Settings charm, tap or click PC settings, and then tap or click Users. Control Panel Open the Search charm, type user accounts, then tap or click Settings. Choose User accounts from the search results.
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PC settings has many of the basic user account settings and Control Panel has more advanced settings, such as changing an account type. Note Public folders are a convenient way to share files with everyone who uses your Surface. For more info, see Share files with people who use your Surface in this guide.
Family Safety
Family Safety is an integrated part of Windows, so it's easier than ever to keep track of when and how your kids use the PC. You can set limits on exactly which websites, apps, and games they're allowed to use. To turn on Family Safety, youor at least one designated parentneeds an administrator account. The kids you choose to monitor each need a standard user account. To find out how to use Family Safety, see the topic Set up your kids' account in Family Safety on Windows.com.
Account security
It's an excellent idea to help protect your account by adding security info to it. If you ever forget your password or your account is hacked, we can use your security info to verify your identity and help you get back into your account. Its important to make sure youve added security info and check it for accuracy. To find out how to add your security info, see Help secure your Microsoft account on Windows.com. Notes To help prevent unauthorized people from accessing your Surface, be sure to use a strong password. For more info about this, see Tips to create strong passwords and passphrases on Windows.com. If you think you think your Microsoft account has been blocked or hacked, see Get back into your Microsoft account if it's been blocked or hacked on Windows.com.
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Sign in
When you want to use Surface, youll need to sign in. Heres how: 1. 2. Dismiss the lock screen by swiping up from the bottom edge of the screen or by pressing a key. If prompted, type the password for your user account. If you want to sign in with a different account, tap or click the Back button and then choose an account. If you cant remember your password, see I forgot my password in this guide. If you have a picture password or PIN, tap or click Sign-in options to choose another sign-in method. For more info, see the next section of this guide. If you're locked out of your Surface and need your BitLocker recovery key, see BitLocker recovery key in this guide.
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For info on creating accounts, see Create a user account in this guide.
Create a PIN
Instead of typing a password, you can sign in quickly with a four-digit PIN. Heres how: 1. 2. 3. Open the Settings charm, tap or click Change PC settings, and then tap or click Users. Tap or click Create a PIN. If you don't have a password on your account, you'll need to create a password before you can set up a PIN. Confirm your current password and then you can create a PIN.
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2.
Under Sign-in options, tap or click Create a picture password and then follow the on-screen instructions.
For tips on how set up a picture password and what to do if your picture password fails, see Sign in with a picture password on Windows.com.
Account password
If you use a strong password and change it regularly, you can help keep your Surface more secure. For more info about strong passwords, see Tips to create strong passwords and passphrases on Windows.com. Note If you think you think your Microsoft account has been blocked or hacked, see Get back into your Microsoft account if it's been blocked or hacked on Windows.com.
Note For other password related questions, see Passwords in Windows 8: FAQ on Windows.com.
I forgot my password
If you've forgotten your password, there are several ways to retrieve or reset it: If you're using a Microsoft account (email and password), you can reset your password online at account.live.com. If you're using a local account, use your password hint as a reminder. Have someone with an administrator account on your Surface sign in and change your password for you. (The account created during Windows setup is an administrator account.) To find out how to
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change other peoples passwords, see Change your password on Windows.com. To find out if an account is an administrator account, see What type of account do I have? in this guide. If you've tried these suggestions and still can't sign in, contact Surface support on Surface.com.
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Built-in apps
Here are some of the apps included with your Surface:
People
See the latest info and start conversations with contacts.
SkyDrive
Store your files in the cloud and access them from anywhere.
Mail
Get email from your accounts in one place.
Internet Explorer
Everything you want to do on the web is a swipe or a tap away.
Video
Browse and watch your videos, and movies from Xbox Video.
Skype
Use Skype to connect with people using voice, video, or IM.
Photos
See all your photos and home videos in one place.
Calendar
Bring all your calendars together.
Music
Stream the latest songs, or listen to music in your collection.
Games
Discover and download new games.
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For info about these apps and a few more, including Office, see the Built-in apps section of this guide. Tip Apps are often updated, so be sure to check out the Update apps from the Windows Store in this guide. Note: Some features may not be available in all markets.
Find an app
To find an app installed on your Surface, do one of the following: Touch or mouse If you have lots of tiles on your Start screen, slide your finger across the screen or use the scroll wheel on your mouse. You can also scroll the Start screen by sliding two fingers horizontally across the Touch Cover or Type Cover trackpad. Tip If you dont have the app you want, try searching the Windows Store. To learn how to do this, see the Install apps section in this guide. Keyboard Go to the Start screen and start typing the app name. The search results update as you type. Tap or click the app from the search results to open it (or press Enter to open the selected app). View all apps From the Start screen, swipe down from the top of the screen, and then tap or click All apps (in the lower-right corner).
Start an app
Like the Start button in previous versions of Windows, the Start screen is where you go to start apps. Surface has two types of apps on the Start screen: Windows Store appssuch as Music, Mail, and Weather. Desktop appssuch as Notepad and the Office apps.
Heres how to start an app: Touch or mouse From the Start screen, tap or click a tile. If you have lots of tiles, drag your finger across the screen or slide two fingers horizontally across the trackpad to scroll. Keyboard Go to the Start screen, type the name of an app and press Enter.
You can also start desktop apps from the desktop. To switch to the desktop, go to the Start screen and tap or click Desktop (or press Windows logo key + D). You can create a shortcut for a desktop app or pin desktop
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apps that you frequently use to the taskbar. For more info about this, see How to use the taskbar on Windows.com. To learn how to change your Start screen, see the Customize the Start screen topic in this guide.
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With a mouse, move the pointer into the upperleft corner, and then move the pointer straight down. Youll see the apps you recently used. Click the app you want.
From the keyboard, hold down the Windows logo Windows Store apps and the Start screen.
To switch between all apps (desktop and Windows Store apps), hold down the Alt key and press the Tab key repeatedly to switch between apps. When you get to the app you want, just let go.
Snapping apps
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Tips Want to see how its done? Watch the Snap an app video on Windows.com. Press the Windows logo key + Period to snap the current app to the edge of the screen. Then swipe in from the left edge of the screen to bring in another open app. To adjust the size of the apps, move the line between the apps. One app can take a third of the screen and the other can take two thirds.
Close apps
Apps from the Windows Store dont slow down Surface, so you dont need to close them. When you swi tch to another app, Windows leaves the app running in the background and will close it eventually if you dont use it. However, if you really want to close a Windows Store app, heres how: Using touch, press and hold at the top of the app, then slide your finger down the screen until the app is off the screen. Want to see how its done? Watch the Close an app video on Windows.com. Using a mouse, click the top of the app and when the pointer changes to a hand, drag the app down off the screen. You can also move the pointer into the upper-left corner, move the pointer straight down to show the open apps, and then right click on an app and click Close. To see which apps are open, and to close an app: Using touch Open an app: Swipe in from the left edge without lifting your finger, and then push back toward the left edge. You'll see the apps you recently used, plus Start. Close an app: Drag the app you want to close from the list to the bottom of the screen.
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Using a mouse Open an app: Move the pointer into the upperleft corner, and then move the pointer straight down. Youll see the apps you recently used. Close an app: Right-click the app you want to close, and then click Close.
For more info about using Task Manager, see Manage apps and services with Task Manager on Windows.com.
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For example, open the Weather app, then swipe down from the top of the screen to see the Weather app commands. Commands might also appear when you select an item in an app by swiping down on item or right-clicking. For example, if you swipe down or right-click a photo in the Photos app, youll see commands.
App settings
The Settings charm is context sensitive, meaning that what you can do depends on where you are. When you open Settings, the items in the upper-right corner change depending on where you are. For example, if you open Settings from an app, youll see settings for that app. To illustrate, heres how to change settings for Mail and Internet Explorer: Open the Internet Explorer, then open the Setting charm, and tap or click Internet Options. Open the Mail app, then open the Settings charm, and then tap or click Account.
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Install apps
Discover a variety of great apps in the Windows Store. You can check out the featured apps, or browse apps by category like Surface Picks or Games. In most categories you can browse apps in groups such as Top free, Top paid, and New releases. And if you know what app you want, just start typing when you're in the Storeyou'll see results for apps that match your search. To access the Windows Store, tap or click the Store tile on your Start screen.
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4. 5.
Drag your finger across the screen to browse apps. You can tap a category, such as Games, to see more apps. Type the name of the app youre looking for. Youll see results that match your search. Swipe in from the right-edge of the screen, tap or click the Search charm, and then type the app youre looking for.
Tap or click an app to learn about it and read reviews. Tap or click Buy, Try, or Install. Install is available if an app is free or youve already bought it. Try means a trial version of the app is available. You can try before you buy. Buy means that the app isnt free and the price is shown. Apps that you buy are charged to the payment option associated with your Microsoft account. To add or change the payment option on your account, see Add or change a payment method in this guide.
After an app is installed, a tile for the app appears on the Start screen.. Notes If you cant find or install an app, see Why cant I find or install an app from the Windows Store? on Windows.com. To get help with the Store app, open the Settings charm and then tap or click Help. Apps are periodically updated. For info on updating your apps, see Update apps from the Windows Store.
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tap or click Computer. Open the CD or DVD folder, and open the program setup file, usually called Setup.exe or Install.exe.
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If you uninstall a built-in app, such as Music, you can reinstall it from the Store. The Mail, Calendar, People, and Messaging apps appear in the Store as a single app, called Mail, Calendar, People, and Messaging.
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Lock screen Tap or click Lock screen and then Browse to find a picture for your lock screen. Start screen Tap or click Start screen, then choose a color and background. The background shows up only on Start, but the color you pick shows up in a few other places too, like the charms and the sign-in screen.
Account picture Tap or click Account picture, then choose Browse to select an existing image or Camera to take a new Account picture.
Rearrange tiles
You can arrange the tiles any way you want. Heres how: To move a tile, drag it up or down, and then drag it where you want it.
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Resize a tile
If a tile isn't fitting in the spot you want, you can usually make it larger or smaller. Heres how: Swipe down on the tile (or right click), then tap or click Larger or Smaller. (Some tiles can't be resized.)
Unpin a tile
If there are tiles you don't use, you can unpin them. Heres how: Swipe down on a tile (or right click), and then tap or click Unpin from Start.
Group tiles
You can put similar tiles together in a group and add a name. For example, you can create a "Websites" group for all the websites that youve pinned to Start. Here's how to name a group of tiles: 1. 2. Pinch your fingers together on the Start screen to zoom out and see all the tiles. (If you're using a mouse, click the Zoom button in the lower right corner.) Swipe down or right click the group of tiles you want to name, and then tap or click Name Group.
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Desktop settings
When you open the Settings charm from the desktop, you have the following options in the upper-right corner: Control Panel Opens Control Panel, which you can use to change Windows settings. Many of these settings are also available in the new PC settings. Learn more about this in the Change your settings topic. Personalization Opens the Personalization area of Control Panel. Here you can change your desktop background, colors, sounds, and screen saver. PC info Opens the System area of Control Panel. Help Opens Windows Help and Support topics.
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1. 2. 3. 4. 5.
Select the tile for the desktop app on the Start screen (swipe down on the tile or right-click it), and then tap or click Open file location to open File Explorer. In File Explorer, tap and hold or right-click the apps executable (.exe) file and select Properties. Select the Compatibility tab. In the Settings area, select the Disable display scaling on high DPI settings check box and then tap or click OK. Start the app and see if this change helps.
If this doesnt help, you can try reducing the size of desktop items with the following steps.
If this doesnt help, repeat the above steps and select Smaller 100% in step 3.
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2. 3. 4.
Open the Settings charm, and then tap or click Change PC settings. Tap or click Sync your settings. Under Settings to sync, turn on the settings that you want to sync.
For help deciding which settings to sync, see Should I sync settings between PCs and devices on Windows.com.
Notifications
There are many ways to see when you have new email, messages, calendar events, status updates, and Tweets. Notifications appear in the upper-right corner, quick status and detailed status updates appear on the lock screen, and tiles update on the Start screen. You can choose which apps run in the background and show notifications on the lock screen. Heres how: 1. 2. Open the Settings charm, and then tap or click Change PC settings. Tap or click Personalize, and then choose which apps you want to appear and the lock screen.
For more info about notifications, see the topic How to manage notifications for Mail, Calendar, People, and Messaging on Windows.com.
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Add languages
You can add languages so that you can read and type in different languages. Once you add a language, you can choose your display languagethis is the language you see most often in Windows and in your appsand switch between different languages as you type. To learn more how to add a language and type in different languages, see Languages in Windows 8 on Windows.com. If you want to work with different languages in the Office apps, see Office 2013 language options on Office.com.
Connect devices
You can connect many different devices to Surface by using the USB and HD video out ports or by using Bluetooth wireless technology. USB Surface has a full-size USB 3.0 port on the left edge. Use this port to connect a printer, mouse, or external hard drive. Some devices might support USB 3.0, a connection type that can run up to 10 times faster than USB 2.0.
2
Bluetooth You can use many Bluetooth enabled devices, such as phones, speakers, headsets, mice, and keyboards. Mini DisplayPort Use this port to connect Surface to a TV, a monitor, or projector.2
Note Surface Pro is compatible with devices that are certified for Windows 8. For more info about this, see the Device compatibility topic in this guide.
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Printing
Heres what you need to know about printing from Surface.
Set up a printer
Local printer Plug the USB cable from your printer into the USB port on Surface. Network or wireless printer If your printer is a network or wireless printer that is already on your network, see if your printer is already installed (skip to the next section). If you have a new wireless printer that hasnt been added to your network, refer to the directions that came with your printer for instructions on adding it. Printer that is connected to another PC If someone else in your home already has a printer installed, you can join the Homegroup and print to this printer. (The PC that the printer is connected to must be turned on and the printer must be compatible with Windows 8).
Print something
To print from a Windows Store app: 1. 2. 3. Open what you want to print. For example, open a web page in Internet Explorer or an email message in Mail. Swipe in from the right and then tap Devices. Tap or click your printer from the list. If your printer isnt listed, it might be because the app doesnt support printing or you havent added a printer.
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4.
To print from a desktop app (such as Notepad or the Office apps): Tips To find out how to set your default printer, see Set or change your default printer on Windows.com. To find out how to capture your screen (print screen), see the Take a screen shot topic in this guide. Find the Print command in the app or press Ctrl+P.
Cant print?
If youre having problems printing, see How to solve printing problems on Windows.com. Downloading and installing the latest driver for your printer can fix problems.
Printer compatibility
Surface Pro is compatible with printers that are certified for Windows 8. Windows Update automatically installs important driver updates as they become available. You can also download and update drivers from the printer manufacturer's website. For more info about this, see Update drivers on Windows.com. To see whats compatible with Windows 8, see the Windows Compatibility Center.
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To open Devices and Printers: 1. 2. Tip You can switch between different audio devices, such as speakers and headphones, in Control Panel. To do this, open the Search charm, tap Settings and then type Manage audio devices. From the Start screen, type devices and printers. Tap or click Settings, and then tap or click Devices and Printers in the search results.
Troubleshooting If you have trouble adding a device, see the following topics on Windows.com: o o Why isn't Windows finding my device? What if a device isn't installed properly?
If you see a yellow warning icon next to a device, tap and hold on the device until a box appears (or right-click), then select Troubleshoot.
Device compatibility
Surface Pro is compatible with devices that are certified for Windows 8. These devices are marked with the certified for Windows 8 logo. To see what's compatible with Windows 8, go online to the Windows Compatibility Center.
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After you connect a second screen, you might want to change the size of desktop items. For info on how to do this, see Desktop apps appear too big or small in this guide.
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Press this
Windows logo key -orWindows logo key Windows logo key -orWindows logo key +PgUp +PgDn +Right arrow +Left arrow
To do this
Move Windows Store apps to another monitor.
Notes Open desktop apps (like the Office apps) on both monitors, or apps from the Windows Store on one and desktop apps on the other. When you open Start or the charms on a monitor, all apps from the Store will move to that same monitor. You can use the four corners of either screen to open the charms and your recent apps with your mouse. To open the charms on the second screen, move your mouse pointer to the second screen. You can decide whether you want to have a taskbar on all of your displays, and how you want buttons to be arranged on the taskbars. For more info, see Change taskbar settings for multiple displays on Windows.com.
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System software uses significant storage space; your storage capacity will be less. See surface.com/storage 1 GB = 1 billion bytes.
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File Explorer
With File Explorer you can do things like search for files, create folders, and copy or move files around. To open File Explorer: From the Start screen, type file explorer and then tap or click File Explorer from the search results. From the desktop, tap or click the file folder icon on the taskbar.
Whats new?
File Explorer has a new ribbon along the top. To expand the ribbon, press Expand ribbon ( corner of the window (or press Ctrl+F1). ) in the upper-right
Use the ribbon for common tasks, such as copying and moving, creating new folders, emailing and zipping items, and changing the view. The tabs change to show extra tasks that apply to the selected item. For example, if you select Computer in the navigation pane, the ribbon shows different tabs than it would if you select a folder in your Music library. Tips For help using File Explorer, see the topic How to work with files and folders on Windows.com. To find out how to share files and folders with other people on your network, see Share individual files and folders on Windows.com. To set the default app or program used when you open a particular file type, see Default programs in this guide.
Libraries
Libraries are collections where you can get to all your documents, music, pictures, and other files in one single place. Windows comes with four libraries: Documents, Music, Pictures, and Videos. It's a good idea to put your files in their corresponding libraries to make sure they show up in your apps. This means putting your music files in the Music folder and your pictures in your Pictures folder. Plus you'll be able to see them in one place
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whenever you open that library. For more info about using libraries, see the following topic: Library basics on Windows.com.
Use SkyDrive
Instead of moving files to Surface, you can store them in the cloud using SkyDrive. This way you can access your files from other computers or your phone. To learn more about SkyDrive, see the SkyDrive section in this guide.
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Networking
Surface has built-in Wi-Fi that you can use to get online. Once you connect to a wireless network, you can browse the Internet, get apps from the Windows Store, send email, and access other computers and devices on your network.
Network location The setting formerly known as network location (Private/Public or Home/Work/Domain) is now called network sharing. You turn this setting on or off when you connect to a network, or after youre connected. For more info, see the Turn sharing on or off topic in this guide.
Wireless profiles Windows is smarter about ordering wireless networks, and learns your preferred order based on your behavior. We have also added support for ordering between mobile broadband and Wi-Fi network profiles, removing the need for a page dedicated to ordering. If needed, you can still perform the same tasks by following the info on this Windows.com page: Manage wireless network profiles.
Metered Internet connections Weve added metered Internet connection controls in several places, to help you manage the amount of data you use on a metered mobile broadband or Wi-Fi network. For more info, see Metered Internet connections: Frequently asked questions on Windows.com.
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3. 4. 5.
If you want Surface to automatically connect to the network when its available, tap or click Connect automatically. Tap or click Connect. If prompted, type your network security key (network password), and then tap or click Next. If you need help finding your wireless network password, see the topic How to find your wireless network password on Surface.com.
6.
Choose whether or not you want to share with other computers and devices on the network. Choose No if youre connecting to a network in a public place like a caf.
If you have problems connecting to a wireless network, see Cant connect to a wireless network on Surface.com. Tip If a wireless network isnt available, you might be able to use your phones Internet connection. For info about this, see the Tethering section in this guide.
If you want to remove connection info for a network (such as a password or connect automatically), tap and hold the network name until a box appears (or right-click), then let go and choose Forget this network.
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If prompted, type your username and password, and then tap Next. If you don't know this info, check
If Surface doesnt connect to the Internet using your wired connection, you might need to update your network adapter driver. For info on how to do this, see Connect to a wired network on Surface.com. Important Surface Pro is compatible with accessories that are certified for Windows 8. These devices are marked with the certified for Windows 8 logo, or you can check the Windows Compatibility Center for compatibility info for the Ethernet adapter that youre using.
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For info about this, see Connect your Microsoft account to your domain account on Windows.com.
Join a workgroup
When you set up a network, Windows automatically creates a workgroup and gives it a name. You can join an existing workgroup on a network or create a new one. Workgroups provide a basis for file and printer sharing, but they don't actually set up sharing for you. Note If you have a home network, we recommend creating or joining a homegroup. For info, see HomeGroup from start to finish on Windows.com. To join or create a workgroup: 1. 2. 3. 4. From the desktop, open the Settings charm and then tap or click PC info. Under Computer name, domain, and workgroup settings , tap or click Change settings might be asked for an admin password or to confirm your choice. On the Computer Name tab, and then tap or click Change. Under Member of, tap or click Workgroup, and then do one of the following: To join an existing workgroup, enter the name of the workgroup that you want to join, and then tap or click OK. To create a new workgroup, enter the name of the workgroup that you want to create, and then tap or click OK. If your Surface was a member of a domain before you joined the workgroup, it will be removed from the domain and your computer account on that domain will be disabled. . You
Join a homegroup
A homegroup is a group of PCs on a home network that can share devices (such as printers), and libraries (your Documents, Pictures, Music, and Video libraries). Homegroups make sharing easier. Your homegroup is protected with a password, which you can change at any time. To join a homegroup: 1. 2. 3. 4. Open the Settings charm, tap or click Change PC settings, and then tap or click HomeGroup. Enter the homegroup password, and then tap or click Join. You can get the password from anyone in the homegroup. Select the libraries and devices you want to share with the homegroup. Tap or click the control under Media devices if you want to allow devices on the network, such as TVs and game consoles, to play your shared content.
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After you join a homegroup, you can access and share with computers that are part of your homegroup. Libraries are initially shared with Read access, which means that other people can look at or listen to what's in the library, but they can't change the files in it. You can adjust the level of access at any time, and you can exclude specific files and folders from sharing. Note For more info about homegroups, including how to create a homegroup, see the topic Homegroup from start to finish on Windows.com.
Sharing
Heres what you need to know about sharing files and folders.
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2.
Press and hold or right-click the network you're connected to, and then tap or click Turn sharing on or off.
3.
Do one of the following: Choose Yes, turn on sharing and connect to devices for home or small office networks, or when you know and trust the people and devices on the network. This setting allows Surface to connect to devices on the network, such as printers. Choose No, don't turn on sharing or connect to devices for networks in public places (such as coffee shops or airports), or when you don't know or trust the people and devices on the network.
3.
Choose an option in the Share with group. There are different Share with options depending on whether what type of network youre connected to (domain, workgroup, or homegroup).
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For more info, see Share files and folders on a network on Windows.com.
Both of the above options require a mobile broadband subscription. For details, check with your mobile operator.
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Airplane mode
Turn on Airplane mode when youre traveling on an airplane or when you dont need Wi-Fi or Bluetooth for a while. Airplane mode extends the amount of time you have before your battery needs to be recharged. To turn Airplane mode on and off: 1. 2. Open the Settings charm, then tap or click the wireless network icon ( Set Airplane mode to On or Off. ).
When Airplane mode is on, both Wi-Fi and Bluetooth are turned off.
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1. 2. 3.
Open the Settings charm, and tap or click the network icon ( Under Connections, tap or click your VPN connection. Tap or click Connect.
or
).
If a VPN connection is not available under Connections, check with your network administrator for help setting this up.
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Built-in apps
Surface includes a great set of pre-installed apps, such as Xbox Music, Xbox Video, SkyDrive, Mail, and Internet Explorer. And when its time to get some work done, Surface Pro is loaded with a one-month trial for new Office 365 customers. This section highlights some of the apps included with your Surface.
Internet Explorer
Surfing the web has never been better. Surface comes with two versions of Internet Explorer 10: A touch-friendly app A desktop app This way you can easily surf the web from the Start screen or the desktop. The two Internet Explorer apps share the same browsing history and settings. Note Browsing the web requires an Internet connection. If a wireless network isnt available, you may be able to use your phones Internet connection or a mobile broadband connection (tethering). For more info about this, see the Networking section in this guide.
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The Address bar appears at the bottom of your screen and the Tabs bar appears at the top. To go to a specific website: Tap or click the Address bar to see your pinned, frequent, and favorite sites. Swipe across the tiles to see more options. When you see the one you want, tap or click the tile. Type a web address or search term in the Address bar. As soon as you start typing, Internet Explorer shows results that match sites you've previously visited, pinned sites and favorites, and sites you might like. Tips To change your Internet Explorer settings, open the Settings charm and then tap or click Internet Options. Some settings are only available from the desktop version of Internet Explorer. For info, see the Internet Explorer for the desktop topic below. Use the Share charm to share web pages with friends. For info on how, see Share a link in this guide. For Help with Internet Explorer (including how to change your home page), see Internet Explorer Top Solutions on Windows.com.
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To see your browsing history: 1. 2. Open Internet Explorer for the desktop (tap or click the Internet Explorer icon on the desktop taskbar). Tap or click the Favorites icon (upper-right corner), and then tap or click the History tab.
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Add-ons
Internet Explorer 10 is designed to provide an add-on free experience, and will play HTML5 and many Adobe Flash Player videos without needing to install a separate add-on. Add-ons and toolbars will only work in Internet Explorer for the desktop. To view a page that requires add-ons in Internet Explorer, swipe down or right-click to bring up the Address bar, tap or click the Page tools button, and then tap or click View on the desktop. You can view, enable, and disable the list of add-ons that can be used by Internet Explorer for the desktop. For more info, see Manage add-ons in Internet Explorer on Windows.com. Note If you have a problem playing a video or viewing a webpage, see Videos won't play or webpages don't display correctly on Windows.com.
Mail
Use the Mail app to read and respond to email messages from all your email accounts without switching views or apps.
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Using Mail
The Mail app has three panes: The left pane shows you your email folders and accounts (in the lower-left corner). Tap or click a folder or account to switch to it. The middle pane shows you messages for the selected email account. The right pane is the reading pane, showing you the content of the selected email message. Heres how to do some things in Mail: *Install the latest version of the Mail app from the Windows Store to use all of the following features.
Task
Show app commands
What to do
Swipe down from the top of the screen, right-click, or press Windows logo key + Z to see commands in Mail. With touch Swipe across each message (in the middle pane) that you want to select.
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With a mouse or the trackpad Right-click each message that you want to select.
To select a group of continuous messages, hold down the Shift key and the press the Up arrow or Down arrow key. To clear a message, swipe across the message or right-click it. Reply, Reply all, or Forward Delete messages Tap or click the Reply button in the upper-right corner. Select one of more messages and then tap or click the Trash icon in the upper-right corner. With touch Tap a word then drag the circles at each end of the word to extend the selection. Tap the selected text, then tap Copy or Copy/Paste on the app commands bar. Create folders and move messages With a mouse or the trackpad Select text and then right-click to choose Copy or Paste. From a keyboard Press Ctrl+C for Copy and Ctrl+V for Paste.
Swipe down from the top of the screen, then tap or click Folder options to create a new folder or Move to move the selected messages.
Format text
Select text in a new email message to see basic formatting options, like the font or bulleted list. You can also use keyboard shortcuts like Ctrl+B for bold and Ctrl+Shift+F for selecting a font. For a list of Mail keyboard shortcuts, see the Keyboard shortcuts topic on Windows.com.
Find messages
Tap the search icon (above your messages) or open the Search charm. Type what you want to find in the search box (someones name or text from an email message), and press Enter or tap the search icon.
Print a message
Select an email message, then open the Devices charm, choose a printer, and then choose Print. For more info, see the How do I print something?
Email notifications
New email notifications appear in the upper-right corner, on the lock screen, and on the Mail tile. To change how youre notified about new
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email, see How to manage notifications for Mail, Calendar, People, and Messaging on Windows.com. Mark messages as unread, junk, or flagged Send or receive email Select one or more messages, then swipe down from the top of the screen and choose Flag, Junk or Mark unread. To manually sync your email, open app commands and then tap Sync (or press F5). By default, the Mail app downloads new email as it arrives and downloads email from the last two weeks. To change when and how much email is downloaded, open the Settings charm, tap or click Accounts, select an account, and then change your settings. Change your email signature Open the Settings charm, tap or click Accounts, choose an email account, and find the Use a signature option. Change the text in the box. Send attachments In a new email message, tap or click the paper clip button in the upper-right corner. Select the files you want to add to the message, and then tap or click Attach. If you have large attachments or want people to be able to edit the file, choose the Send using SkyDrive instead link in the email message. For more info about this, see Whats the difference between basic and SkyDrive attachments? on Windows.com. Send mail from an Outlook.com alias If you use aliases with your Outlook.com account, see Mail app for Windows: FAQ for info on how to send email from an Outlook.com alias. Use the People app to add contacts. To find out how, see People app for Windows FAQ on Windows.com.
Add a contact
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People
The People app is more than just an address book. It keeps you up to date with your social networks and helps you stay in touch with the people you care about most. When you connect your accounts, like Facebook, Twitter, and LinkedIn, youll get all the latest updates, Tweets, and pictures in one place. Comment on an update or retweet a Tweet without switching apps.
Add people
Here's how to add people from your existing contact lists and address books: 1. 2. 3. 4. From the Start screen, tap or click People. Open the Settings charm, and then tap or click Accounts. Tap or click Add an account. Select the email or social networking account you want to add, and then follow the on-screen instructions. You'll be asked to sign in with your account password, and you'll see exactly what info is going to be shared between Microsoft and the account that you're adding. Wait a few minutes, and your contacts will start appearing in the People app. Depending on the type of account, you might also see profile photos, status updates, and other info. To find out how to add contacts one at a time or add a contact from email, see People app for Windows: FAQs on Windows.com. Note As of January 30, 2013, Google no longer supports new EAS (Exchange ActiveSync) connections in some scenarios, so how you add contacts to the People app might change. For more info, see How to sync Google services with Windows on Windows.com. Tip If you have questions about linking contacts or changing which contacts you see, see People app for Windows: FAQs on Windows.com.
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Find people
Once youve added people, there are lots of ways you can contact them or catch up on what theyve been up to. Search In the People app, open the Search charm, and then type the persons name. Jump to a letter of the alphabet In People, zoom out to see just the alphabet. Select a letter to go right to people whose names begin with that letter. Pin them to Start When you pin people to Start, youll see their updates and Tweets as they happen, and then can go straight to their contact info and updates (see Pin a contact to Start). Add them as a favorite Their pictures will be the first thing you see when you open People (tap or click a person in People, then swipe down from the top edge and tap or click Favorite) .
The person's profile picture and their Facebook status updates and Tweets will appear as a tile on your Start screen. Tap or click the tile to get to their contact info. From there, you can quickly email, call, or message them.
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Calendar
The Calendar app brings all your calendars together so that you can stay on top of your schedule and make the most of your free time. Reminders and notifications remind you about events and appointments so that you don't miss a thing.
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Switch views
You can switch between three calendar views: Day, Week, and Month. Heres how: 1. 2. Open the app commands (swipe down from the top edge of the screen or right-click). Tap or click Day, Work week, Week, or Month.
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Camera
Surface has two cameras. You can use the front camera to have a video chat with a friend, and the rear-facing camera to record meetings and events hands-free. You can also use either camera to take pictures. A privacy light appears when either camera is on, so there are no surprises. Both cameras are fixed focus, so you dont need to worry about focusing. The cameras capture video in 720p HD, with a 16:9 aspect ratio. Both cameras take pictures and videos. The rear camera is angled to point straight ahead when Surface is resting on its kickstand.
Shoot a video
1. 2. 3. 4. Tips Tap or click Camera options to change settings like video stabilization, brightness, and contrast. From the Start screen, tap or click Camera. Tap or click Video mode. This icon switches between video and photo mode. Tap or click Change camera to switch between the front and rear cameras. Tap the screen to start recording video. When youre done, tap the screen to stop recording.
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Videos that you take with Surface are saved in the Camera Roll album in your Pictures library. Use the Photos app to watch your videos. You can also use other camera apps from the Windows Store.
Take a picture
1. 2. 3. 4. Tips Tap or click Camera options to change settings like resolution, brightness, or contrast. The pictures that you take with Surface are saved in the Camera Roll album in the Pictures library. Use the Photos app to see your photos. To learn more, see Camera app and webcams: Frequently asked questions on Windows.com. From the Start screen, tap or click Camera. Make sure Video mode is not selected. Tap or click Change camera to switch between the front and back cameras. Tap the screen to take a photo.
Xbox Music
With Xbox Music you can play your current collection, choose from millions of songs and albums to stream4, or add to your music libraryall with the Music app. And when you're not sure what you want to listen to, the Music app can help you create custom playlists based on your favorites. Note: Xbox Music Store, free music streaming, and the Xbox Music Pass are not available in all locales.
4
Free streaming limited to 10 hours/month after 6 months; unlimited with paid Xbox Music Pass subscription.
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Stream music
When youre signed in with your Microsoft account, you can access millions of songs that you can instantly stream for free.* Here's how to stream music: 1. 2. 3. From the Music app, open the Search charm (swipe in from the right edge of the screen and tap Search). Type an artist, album, or song, in the search box and then tap or click the search icon. Choose the artist, album, or song you want, and then choose play.
*Internet required; ISP fees apply. Free music streaming is limited to 10 hours per month after 6 months. For unlimited music streaming, see the Xbox Music Pass section below.
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To see your account settings (including your payment option and billing history), open the Settings charm and then tap or click Account.
Use Smart DJ
Smart DJ automatically creates a playlist of songs with characteristics similar to the Artist that you enter. For example, if you love The Rolling Stones, you can use Smart DJ to create a playlist of songs by that band and other similar-sounding bands. Songs for the playlist are pulled from your collection as well as the Xbox Music store. In the now playing area of the Music app, tap or click New Smart DJ, type an artists name, and then tap the play icon.
Create a playlist
You can create and save playlists for easy access to your favorite songs. Heres how: 1. 2. 3. 4. Scroll left in the Music app, and then tap or click my music. Tap or click playlists, and then tap or click Create new playlist. Type a name for your playlist, and then tap or click Save. Select albums or songs in your collection, and then tap or click Add to playlist from the app commands (swipe down from the top of the screen or right click to open app commands).
Need help?
If you need help with Xbox Music or the Xbox Music Store, please see Xbox Music on support.xbox.com.
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Photos
You can use the Photos app to browse and search photos in your Pictures library. You can also add your account info for your favorite sites to the Photos applike Facebook, Flickr, and SkyDrive so those photos show up, too. Its one place to browse and see all of your photos. To see your photos, go to the Start screen and open the Photos app. To see photos and videos taken with your Surface, tap or click Pictures library, and then tap or click Camera Roll. Tips To see app commands like Slide show and Select all, swipe down from the top edge of the screen or right-click. To see which file formats are supported by the Photos app, see Which file types are supported? on Surface.com. Photos that are in your Pictures library appear in the Photos app. To learn how to add photos to the Photos app, see Photos: Frequently asked questions on Windows.com.
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If you have many photos or videos, you can store them on SkyDrive and access them from any webconnected device, including Surface. For more info about this, see the SkyDrive topic in this guide. You can use Photo Gallery to edit your photos and Movie Maker to edit your videos. For more info about these apps, see the Free desktop apps topic in this guide.
Xbox Video
Use the Xbox Video app to download or stream your favorite movies and TV shows. You can also use the Video app to watch videos from your Video library.
No videos? If my videos is empty, add videos to your Video library or join a homegroup. For help copying videos to your Video library, see Move files to your Surface in this guide. To play videos stored on other PCs, see Find shared items on other computers in this guide. You can also use Windows Media Player to play videos and Movie Maker to edit your videos. For more info about these apps, see the Free desktop apps topic in this guide. Tips To see which formats are supported, see Which file types are supported? on Surface.com. For bigger sound, connect external speakers to the headset jack or USB port on Surface, or wirelessly connect Bluetooth speakers. For more info, see Connect devices. To see your videos when the Video app opens, turn this option on in Preferences. (From the Video app, open the Settings charm, tap or click Preferences, then set Startup view to On.)
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Note The Xbox Movies and TV Store isn't available in all countries or regions. For more info, see Xbox on Windows feature list on support.Xbox.com. Tips
4
Videos that you buy or rent from Xbox Video are charged to the payment option associated with your Microsoft account. To see info about your account, open the Settings charm, and then tap Account. You can stream your videos from Surface to your TV using Play To or Xbox SmartGlass.4 For help using the Video app, see Xbox Video on support.Xbox.com.
Broadband Internet and Xbox 360 console required and sold separately. Not all content is SmartGlass enabled. Availability, content, and features vary across devices and regions. See xbox.com/live.
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Skype
Skype is the always-on app that makes staying in touch with your contacts easier than ever. Stay informed about whats happening with your friends through video and voice calls and instant messaging, all from one app. You can stay in touch with anyone, on almost any device, pretty much anywhere in the world, for free. You can also call landlines and mobile phones for a low cost.
Set up Skype
1. Install the Skype app from the Windows Store: 2. 3. Open the Store app and type Skype. Then tap or click Skype from the search results, and tap or click Install. Open the Skype app. Follow the steps on this Skype webpage: How do I sign in to Skype for Windows 8. If you choose to merge your Skype and Microsoft accounts, your Messenger friends will be automatically added to your existing list of contacts. To add more contacts to Skype, see the Adding contacts topic on Skype.com.
Skype tips
To change your Skype settings or access Help, open the Settings charm from Skype. To switch between the front and rear-facing camera while in a video call, tap the webcam image in the lower-right corner. When you pin someone to your Start screen, you can tap or click their picture to video call, chat with, or SMS them using Skype. To find out how to pin someone to Start, see the Pin a contact to Start in this guide.
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Note A desktop version of Skype is also available online. To learn more see, Skype for Windows desktop.
SkyDrive
With SkyDrive, you'll never be without the documents, photos, and videos that matter to you. Your Microsoft account includes 7 GB of free cloud storage thats accessible from any PC, Mac, iPad, or phone. By default, documents that you create with Office 2013 apps are saved on SkyDrive. Use the SkyDrive app to upload or access the files that you saved on your SkyDrive. To do this, go to the Start screen and tap or click SkyDrive. All of the files that youve saved on your SkyDrive appear. Tap or click a folder name to see the contents. Tap or click a file to open it. Office files open in Office apps and music files open in Xbox Music. Swipe down from the top edge of the screen to see the app commands. Tips To select a file or folder swipe down or right-click it. Pictures that you upload to SkyDrive also appear in the Photos app. Need help with SkyDrive? From the SkyDrive app, open the Settings charm and then tap or click Help.
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4. 5. 6.
Open the Share charm, and then tap or click SkyDrive. Tap or click the folder you want to upload your picture or pictures to. Tap or click Upload.
Of course you can also use the SkyDrive app to upload files. Open the SkyDrive app, then swipe down from the top edge of the screen to see the app commands (including Upload and Download).
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Microsoft Office
Tap the Office tile on your Start screen to buy, activate, or try Microsoft Office 365 Home Premium on Surface Pro. Heres how: 1. 2. Go to the Start screen and tap or click Office. Tap or click one of the following options: Buy See the different options for buying Office. Activate Enter your Office product key if youve already bought Office. Try Installs a one month trial of Office 365 Home Premium.
The Office 365 Home Premium trial includes the latest versions of Word, Excel, PowerPoint, Outlook, OneNote, Access, and Publisher.
Whats the difference between Office 2013 suites and Office 365?
You can subscribe to an Office 365 plan or buy an Office 2013 suite for your Surface Pro. To learn about the difference between Office 365 plans and Office 2013 suites, see Office Frequently Asked Questions on Office.com. To learn more about Office 365 Home Premium or buying Office for a single PC (for example, your Surface Pro), go to Office.com/Buy.
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File compatibility
Office 2013 apps can open files created with previous versions of Office. To check compatibility between Office 2013 and previous versions of Office, see Check file compatibility with earlier versions on Office.com.
OneNote
OneNote is a digital notebook that provides a single place for all of your notes and informationeverything you need to remember and manage in your life. You can create to-do lists with check boxes, add pictures to notes, and format notes with things like tables, bullets, and colors. When you sign in with a Microsoft account, your notes are saved in the cloud so that you can access them from anywhereyour computer, phone, or on the web. There are two versions of OneNote that you can use with Surface: A free OneNote app available from the Windows Store. To install it, open the Store app and type OneNote. OneNote 2013 (desktop app) can be purchased with an Office suite or separately.
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Because OneNote notebooks are stored in the cloud (on SkyDrive), you can add and edit notes from either app, or from your phone. The first time you start OneNote you might be prompted for your Microsoft account.
Task
Format text
What to do
Select the text in a note and tap or click the A icon. This brings up a radial menu of options. Open the Search charm and type what youre looking for. Use the Surface pen to handwrite notes. Use the Share charm or Send to OneNote to create notes. For example, you can select text on a webpage in Internet Explorer, open the Share charm, and choose OneNote.
Pin a page to the Start screen so you can open it quickly. In OneNote, tap and hold a page for a couple seconds, then let go and tap Pin to Start.
How do I
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Lync
Lync connects people everywhere as part of their everyday productivity experience. Lync provides instant messaging, voice, video, and a great meeting experience. There are two versions of Lync available for Surface Pro: Lync app available from the Windows Store. Lync 2013 (desktop app) can be purchased with an Office suite.
Important Microsoft Lync requires Lync Server or an Office 365/Lync Online account.
Maps
Maps can show you where you are, where you want to go, and provide directions to get you there. Maps also shows you traffic conditions to help you find the fastest route. Note You need to be connected to the Internet to use Maps.
Get directions
Use the directions feature in Maps to guide you to your destination. Maps shows the total distance and estimated travel time to help you plan ahead.
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To get directions to an address or place: 1. 2. From the Maps app, swipe down from the top of the screen or right-click, then tap or click Directions. Type one of the following in the A and B fields (starting and ending locations): 3. 4. An address A business name or type (for example, coffee shop) A city or ZIP code A point of interest (for example, Space Needle) (Get directions). A route is displayed on the map.
Tap or click
Using Maps
Task
See traffic conditions
What to do
Swipe down from the top of the screen, and then tap or click Show traffic. Open the Settings charm and then tap or click Options. Open the Devices charm, choose a printer, then tap or click Print. Open the Share charm and then tap or click Mail.
Troubleshooting
If your location doesnt appear in the Maps app, you may need to change your privacy settings. Heres how: 1. 2. Open the Settings charm, then tap or click Change PC settings. Tap or click Privacy, and make sure Let apps use my location is On.
To learn more, see Bing Maps app: Frequently asked questions on Windows.com.
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Xbox Games
Even if you don't own an Xbox 360, you can use the Xbox Games app to get games and socialize with your friends. You can view your game progress, earn awards and achievements, and see which friends are online and what they're playing. And if you want to let your friends know what you're up to, use the Share charm to send links to your favorite games, your profile, and achievements.
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Xbox games might take advantage of Xbox features such as achievements, leaderboards, multiplayer modes, and connecting with friends.
Xbox SmartGlass
Xbox SmartGlass turns your Surface into a second screen that interacts with your Xbox 360 to enhance your favorite TV shows, movies, music, sports, and games.1
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To see what you can do with SmartGlass, go to Xbox.com/SmartGlass. Note: SmartGlass isn't available in all countries or regions. For more info, see Xbox on Windows feature list on support.Xbox.com.
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News
Keep up to date with whats happening in the world using this photo-rich app. Swipe through for a quick read of the headlines or go deep on the topics youre passionate about.
Finance
Stay on top of the fast-changing market conditions. Swipe through colorful charts for a quick read on the days activity.
Travel
Get inspired to travel along with all the tools you need to plan your next trip. With a quick tap or click you can explore destinations all over the world.
Sports
Follow the sports, teams, and players you care about. Swipe through the app to get an overview of the headlines, scores, schedules, stats, and more.
Weather
Prepare for the latest conditions with hourly, daily, and 10-day forecasts. Compare weather from multiple providers, check radar maps, and view historical weather.
Bing
The Bing app opens the Bing home page with the search bar, links to popular topics, and a background picture. You can choose a trending topic or type your own search term.
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Reader
Read files in PDF and XPS formats. For more info, see Windows Reader: Frequently asked questions on Windows.com.
Be sure to check out even more apps in the Windows Store. Note: Some apps and features of apps may not be available in all markets.
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Photo Gallery
Photo Gallery helps you organize and edit your photos, then share them online. This desktop app is available online at Photo Gallery on Windows.com. For help using Photo Gallery, see Photo Gallery topics on Windows.com.
Movie Maker
Turn your videos and photos into movies with Movie Maker. This desktop app is available online at Movie Maker on Windows.com. For help using Photo Gallery, see Movie Maker topics on Windows.com.
SkyDrive
The pre-installed SkyDrive app can view and browse the files youve saved to SkyDrive.com. If you also want to automatically sync your files across your computers, install the free SkyDrive desktop app.
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Windows updates
You don't have to search for updates online or worry that critical fixes might be missing from your Surface. Windows Update automatically installs important updates as they become available. When an update is available, youll see a message on your lock screen like this: Windows Update Your PC will restart in 2 days to finish installing important updates. When you see this message you can update and restart your Surface or wait 2 days and Windows will install the update and restart Surface for you. Heres how to install the updates: From the lock screen, tap the power icon and then tap Update and restart. -or On the Start screen, open the Settings charm, tap or click Power, then choose Update and restart.
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To turn on automatic updating, tap or click Change settings. Under Important updates, choose Install updates automatically (recommended). For more info about Windows Update, see Windows automatic updating: Frequently asked questions on Windows.com.
Firmware updates
Firmware is software that controls how the hardware functions. Youll see a notification on Surface when a firmware update is available. When this happens, follow the on-screen instructions to update your Surface.
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Important Plug your Surface into an electrical outlet before updating your firmware. If Touch Cover or Type Cover is attached when you turn on your Surface, Windows Update checks for firmware updates for the attached keyboard.
Windows Firewall
Windows Firewall helps prevent hackers and some types of malware from getting to your Surface through the Internet or your network. Windows Firewall is turned on by default. To learn more about Windows Firewall settings, see Windows Firewall from start to finish on Windows.com.
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You can also use BitLocker To Go to help protect all files stored on a removable data drive (such as an external hard drive or USB flash drive). To find out how to do this, follow the steps under the Lock a removable data drive heading on this Windows.com page: Using Bitlocker Drive Encryption. To find out how to unlock a drive, see Unlock a BitLocker-protected drive on Windows.com.
Accessibility
Ease of Access features let you use your Surface the way you want. To see what settings are available: 1. 2. 3. Swipe in from the right edge of the screen, and then tap Search. Type Ease of Access in the search box, tap or click Settings. Choose the setting you want to change from the search results.
For info about the Ease of Access features, see the Ease of Access topic on Windows.com.
Speech recognition
Windows Speech Recognition makes using a keyboard and mouse optional. You can control your Surface with your voice and dictate text instead. Speech Recognition is available for the following languages: English (United States and United Kingdom), French, German, Japanese, Korean, Mandarin (Chinese Simplified and Chinese Traditional), and Spanish. For more info, see Using Speech Recognition on Windows.com.
Keyboard shortcuts
The following table contains new keyboard shortcuts that you can use to get around Windows.
To do this
Search your PC. Open the charms. In an app, open the commands for the app.
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To do this
Open the Search charm to search files. Open the Share charm. Open the Settings charm. Switch the main app and snapped app. Open the Devices charm. Lock the screen orientation (portrait or landscape). Open the Search charm to search apps. Open the Search charm to search settings. Show the commands available in the app. Cycle through open apps (except desktop apps). Use Alt+Tab to switch between all open apps. Snaps an app to the left. Snaps an app to the right.
Default programs
A default program is the program that Windows uses automatically when you open a particular type of file, such as a song, movie, photo, or webpage. For example, when you open a mail attachment that is in PDF format, you
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can choose which program opens the PDF file by default (assuming you have more than one PDF reader installed on your Surface. To set a default program: 1. 2. 3. 4. 5. Open the Search charm, type default programs in the search box, and then tap or click Default Programs from the search results. Tap or click Set your default programs. Under Programs, tap or click the program you want. Tap or click Set this program as default, and then tap or click OK. If you want to choose which file types and protocols a program uses by default, tap or click Choose defaults for this program.
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Refresh Surface
If your Surface isn't performing as well as it once did, you can refresh it. Refreshing your Surface reinstalls Windows while keeping your personal files, settings, and apps. Important The apps that came with Surface or were installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. Windows puts a list of the removed apps on your desktop after refreshing your Surface. Make sure you have the product keys and installation files for any desktop apps you want to reinstall. To refresh your Surface: 1. 2. 3. Open the Settings charm, and then tap Change PC settings. Tap or click General. Under Refresh your PC without affecting your files, tap or click Get started, and follow the on-screen instructions.
Reset Surface
If you're having problems with your Surface or you want to start over with it, you can remove everything and reinstall Windows. Warning All your personal files will be deleted and your settings will be reset. Be sure to back up all of your files before proceeding. Apps that came with your Surface will be automatically reinstalled, but youll need to reinstall your other apps using the steps below. Make sure you have the product keys and installation files for any desktop apps you want to reinstall.
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To reset your Surface: 1. 2. 3. Open the Settings charm, then tap Change PC settings. Tap or click General. Under Remove everything and reinstall Windows, tap or click Get started, and then follow the onscreen instructions. Note You'll be asked whether you want to erase data quickly or thoroughly. If you choose to quickly erase data, some data might be recoverable using special software (not included with Surface). If you choose to thoroughly erase data, the process will take longer but recovering data is far less likely. After your Surface is reset, youll need to reinstall your Windows Store apps. Heres how: 1. 2. 3. Open the Store app. Swipe down from the top edge of the screen, and then tap or click Your apps. Swipe down on apps that you want to install, and then tap or click Install.
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Touchscreen care
Scratches, finger grease, dust, chemicals, and ultraviolet light can affect the performance of the touchscreen. Here are a few things you can do to help protect the screen: Clean frequently The touchscreen has been coated to make it easier to clean. You dont need to rub hard to remove fingerprints or oily spots. To avoid scratches, use a soft, lint-free cloth to gently wipe the screen. You can dampen the cloth with water or an eyeglass cleaner, but dont apply liquids directly to Surface. Dont use window cleaner or other chemical cleaners. Keep it covered Close the keyboard cover while youre in transit or not using Surface. If you dont have Touch Cover or Type Cover, you can use a sleeve to protect the touchscreen (sleeves are available at Surface.com/Accessories). Keep it out of the sun Do not leave Surface in direct sunlight for an extended period of time. Ultraviolet light and excessive heat can damage the touchscreen.
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Battery care
Operating temperature Surface is designed to work between 32F and 95F (or 0C to 35C). Lithiumion batteries are sensitive to high temperatures, so keep your Surface out of the sun and dont leave it in a hot car. Recharge anytime The battery doesnt need to be empty or low before you recharge. You can recharge the battery whenever youd like. However, its best to let the battery run down at least once per month before you recharge it. Battery lifespan The battery has limited recharge cycles and may eventually need to be replaced by an authorized service provider.
Thats it!
Youve come to the end of this guide. We hope you found it helpful. Check the Surface website often for the latest news, accessories, and support info at Surface.com.
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