Channel Program Overview

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Demo Unit Application Guidelines

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Eligibility (Demo Units)

1. A Channel Partner can request a Demo or Seed Unit for the purpose of promoting Dells sales in his territory. All such requests must be made by a Channel Partner to the relevant Dell Sales Representative who manages the Channel Partner Account. A Partner must request Dell by filling and submitting the proper Demo Unit/Seed Unit Request Form 2. Demo/Seed Units can be issued only within the budget available with Dell. Dell may or may not accept the request without assigning a reason 3. A partner cannot be assigned more than one Demo Unit of the same type within 6 months.

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Eligibility (Demo Units)

4. Dell may issue a maximum of 1 unit as Demo/Seed Unit from each Line of Business (LoB) Desktop, Notebook, Server, Workstation, Peripheral. 5. Exceptions to iii. & iv. above will be made in case where a. the partner operates in more than one city targeted by Dell (every such city will be independently considered) b. the partner has one or more large resellers Dell may want to place the Demo Unit at c. the partner has identified multiple End Users who Dell agrees will need more than one Demo Unit of the same type All such exceptions will be ratified by Marketing and Sales

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Eligibility (Demo Units)

6. Demo/Seed Units issued by Dell must be used to promote only Dell products and accessories available from Dell in India 7. Dell may choose to fund a Demo Unit 100% or partially as per its priorities at that time. In case of partial funding,Partner will have to pay for full unit at the time of receipt and claim back the amount confirmed by Dell as support. 8. Dell will provide Demo Units to the channel partners on a best effort basis. A receipt of request is not guarantee of issue. Dell may decline a request for a Demo Unit without assigning a reason 9. Channel Partner must not modify or tamper the Demo/Seed unit issued by Dell in any way

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Eligibility (Demo Units)

10. All Demo/Seed Units once issued by Dell shall become the responsibility of the Channel Partner. The Channel Partner will ensure that the Demo/Seed Units are taken proper care of. The Channel partner will also be responsible for the logistics of such units as necessary including any insurance etc as required for the said units. 11. Dell may recall a Demo/Seed Unit from a Channel Partner at any time. Dell may choose to replace the unit or refund the eligible amount on the same on recall, unless the Channel Partner Agreement has been terminated. 12. All Demo/Seed units will be covered under the Demo/Seed Unit warranty policy. Demo/Seed Units will not carry standard Dell product warranty terms 13. Channel Partner may not resell a Demo/Seed Unit during the initial lock-in period of 6 months from date of issue. Channel Partner may resell a Demo/Seed unit anytime after 6 months from date of issue. Once resold, such Demo Units will cease to be covered under standard Dell warranty or the Demo/Seed Unit warranty terms.

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Eligibility (Demo Units)

14. All Hardware failure issues on Demo/Seed units within the period these units are in use at the Partner for Demo purposes will attended to by Dell on a Return to Desk policy. All Software recovery issues will be attended to by the Channel Partners. 15.Partners may need to enter into a non-disclosure agreement with Dell for use of Demo/Seed units of products that are yet to be launched by Dell in the India market. In all such cases, the Demo/Seed Unit utilisation by Partners will be subject to the conditions of the non-disclosure agreement till the time the products are officially launched by Dell in the market 16.All Demo/Seed Units must be ordered by the Channel Partners along with relevant accessories recommended by Dell Marketing in a single P.O.. Demo/Seed units cannot be ordered separately from the accessories..

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