ANDREA FINE

620 Del Sol Street, Arroyo Grande, CA 93420 805.709.7881 andrea@andrea ne.com www.andrea ne.com Re: casting?

ADMINISTRATION - COMMUNICATIONS - DESIGN Producing outstanding results through eective customer and team communications
Well-rounded administrative professional with a proven record of success in customer communication and satisfaction. Trusted administrative and design advisor and team player, committed to the highest quality results. Creative problem solver always willing to go the distance. FUNDAMENTAL VALUE AND EXPERTISE

Oce Receptionist/Administrator: Focus on client needs, client satisfaction, team collaboration and problem
resolution; recruitment, interviewing, background checks, and hiring of employees; all oce tasks; Publisher, Microso Word, Excel, Power Point, PC and MAC, Quickbooks Payroll, POS, Outlook Customer Service: Problem solving with customers and clients, resolving issues with orders Professional Photographer: Adept at interior/exterior shots, product shots, head shots; Adobe Photoshop, Adobe Illustrator, Dreamweaver (web design), Lightroom Sales: Retail sales and buyer for gi shop Graphic Designer: Web design, pamphlets, brochures, yers, banners, business cards, art posters, advertising QUALIFICATIONS

Cutting costs with an eye on eciency Guided and coached the unemployed to present a stellar cover letter and resum when approaching prospective employers Eciency Cut web-hosting costs by redesigning website and becoming webmaster for site; pursued past due
accounts until we reached 100% paid; cut printing costs by streamlining application forms and procedures Created Logistics Plan Greater eciency through streamlined tracking, no missed shipments, always on time Directed and trained volunteer team; conducted tours Edited 8 page award winning monthly newsletter Well-spoken, personable, and professional: great writing, phone skills and voice

CONSISTENTLY HIGH RATINGS ON PERFORMANCE EVALUATIONS

Andrea has been a dream to work with...very intelligent, organized, ecient and extremely competent...has excellent rapport with people of all ages...communication skills both written and verbal are excellent. Andrea has sound personal ethics, is punctual, reliable and dependable. Shirley Delaney, Owner, Quality Caregivers, LLC ...[she has]been the personi cation of the Society, handling hundreds of daily tasks involved with an all-volunteer operation...[her]warmth and professionalism were always evident in every relationship with visitors, members, ocers and the general public at Wheeler House. Wally Woods, Former President, Westport Historical Society ...Andrea[is]a remarkably resourceful woman who will surely become an impact player among any set of cohorts.

Dave Matlow, Former President, Westport Historical Society

EDUCATION BACHELOR OF ARTS, English, California State University, Northridge, CA ELEMENTARY TEACHING CREDENTIAL, California State University, Northridge, CA EMPLOYMENT EXPERIENCE United Stang Associates August 2012 - Present United Stang Associates: Robert Petterson, 805-544-0009 505 Higuera Street San Luis Obispo, CA 93401 CUSTOMER SERVICE (Temp)e Spice Hunter 184 Suburban Way San Luis Obispo, CA 93401 Karen Woodling, 800-444-3061 RECEPTIONIST (Temp) Shoreline - Business and Career One-Stop of San Luis Obispo 880 Industrial Way San Luis Obispo, CA 93401 Kathy Marcove Employment Services Manager Work (805)903-1424 Cell (805) 235-3518 ADMINISTRATIVE ASSISTANT, University Sleep Products,Inc. March 2011 to March 2012 William A. Steves, Owner, President 317-984-4639 OFFICE MANAGER/CASE MANAGER, Quality Caregivers, LLC August 2008 - June 2010 Ed and Shirley Delaney, Owners 805-543-8860 COMMUNICATIONS/MEDIA CONSULTANT, At-Home Senior Services - Present (freelance) Jim Small, Owner 805-736-8249 DIRECTOR OF OPERATIONS, Westport Historical Society April 1997 - October 2006 Susan Gold, Executive Director 203-222-1424