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Hamblin, R. L.: Leadership and Crisis", Sociometry 21, 1958, p. 322.
Pauchant, T. C., and Mitroff, I. I.: Transforming the Crisis-Prone Organizations: Preventning Individual, Organizational, and Environmetal Tragedies, Jossey Bass Publishers:
San Francisco, CA, 1992, p. 12.
Fink, S.: Crisis Management: Planning for the Inevitable, Amacom, New York, 1986.
Barton, L.: Crisis in Organizations: Managing and Communicating in the Heat of Chaos,
South-Western Publishing Company, Cincinnati, OH, 1993, p. 2.
Pearson, C. M., and Clair J. A.: Reafirming Crisis Management, Academy of Management Review 23, 1998, p. 60.
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Varcoe, B. J.: Not us surely? Disaster recovery planning for premiese, Property Management, Vol. 11 No. 1/1993, pp. 11-16; Alexander, A. A., Muhlebach, R. F. and Phelps, J.:
Emergency procedures for commercial buildings, Journal of Property Management, Institute of Real Estate Management, Chicago, Illinois, USA, Vol. 49 No. 3/1984, pp. 20-5;
Berge, D. T.: The First 24 Hours: a Comprehensive Guide to Successful Crisis Communications, Basil Blackwell, London, 1990.
Boin, A, t Hart, P.: Public Leadership in Times of Crisis: Mission Impossible, working
paper at Leiden University, 2001.
52

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.
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54

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1. Alexander, A. A., Muhlebach, R. F. and Phelps, J.: Emergency procedures for
commercial buildings, Journal of Property Management, Institute of Real Estate Management, Chicago, Illinois, USA, Vol. 49 No. 3/1984.
2. Barton, L.: Crisis in Organizations: Managing and Communicating in the Heat
of Chaos, South-Western Publishing Company: Cincinnati, OH, 1993.
Ibid., p. 85.
1-2/2008.

57

3. Berge, D. T.: The First 24 Hours: a Comprehensive Guide to Successful Crisis

Communications, Basil Blackwell, London, 1990.
4. Boin, A, t'Hart, P.: Public Leadership in Times of Crisis: Mission Impossible,
working paper at Leiden University, 2001.
5. Borodzicz, E.: Risk, Crisis and Security Management, John Wiley&Sons
Ltd.:Chichester, West Sussex, 2005.
6. , .: , /
: , 2007.
7. Fearn-Banks, K.: Crisis Communications: A Casebook Approach, Lawrence
Erlbaum Associates Publishers: Mahwah, NJ, 1996.
8. Fink, S.: Crisis Management: Planning for the Inevitable, Amacom: New York, 1986.
9. , ., , .: , , , 2007.
10. Gigliotti, R. and Ronald, J.: Emergency Planning for Maximum Potection,
Butterworth-Heinemann, New York, NY, 1991.
11. Hamblin, R. L.: Leadership and Crisis, Sociometry 21/1958.
12. Jakovljevi, V.: Sistem civilne odbrane, Fakultet civilne odbrane: Beograd, 2006.
13. Keitsch, D.: Risikomanagement, Schaffer-Poeschel, Stuttgart, 2000.
14. Kekovi, Z., Keetovi Z.: Krizni menadment I - prevencija krize, Fakultet
bezbednosti,Beograd, 2006.
15. Krummenacher, A.: Krisnmanagement, Industrielle Organisation, Zurich, 1981.
16. Pauchant T. C. and Mitroff, I. I.: Transforming the Crisis-Prone Organizations: Preventning Individual, Organizational, and Environmetal Tragedies,
Jossey Bass Publishers: San Francisco, CA, 1992.
17. Pearson C. M. and Clair, J. A.: Reafirming Crisis Management, Academy of
Management Review 23/1998.
18. Regester, M. and Larkin J.: RiskIssues and Crisis Management/ A Casebook ofBest
Practice,3rA edition, Chartered Institute of Public Relations: London/Sterling, VA,
2005.
19. Quarantelli, E., L., (ed.): Whatis aDisaster?, Routledge, NY/London, 1988.
20. Toth, I. Upravljanje zatitom i spasavanjem u katastrofama, Mjere i sredstva
za zatitu od terorizma - , IPROZ, Zagreb, 2001.
21. Varcoe, B. J.: Not us surely? Disaster recovery planning for premiese, Property Management, Vol. 11 No. 1, 1993.

Abstract: Crisis management as a theoretical discipline and form of applicative management has been intensively developing in the last two decades. On the other hand, crisis and crisis management are relatively new concepts in Serbia in
both theoretical and practical sense. Their implementation is accompanied by terminological confusion that refers to some basic phenomena - emergency, crisis,
conflict and disaster, and different kinds of management aimed at monitoring and
controllling contingencies and dangers. The purpose of the paper is to contribute
to conceptual and terminological demarcation in this field.
Key words: crisis, emergency, conflict, disaster, crisis management, risk management, security management, issues management, bussines continuity management.

58

1-2/2008.

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: 343.9.02:343.985

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, 1-2/2008.

59