CITIZENS CHARTER for TESTING AND ANALYSES OF A VARIETY OF SAMPLE MATERIALS PhilRootcrops, VSU, ViSCA, Baybay, Leyte; Tel.

No. 335-2616 Lab Manager/ Chemist : Cynthia V. Godoy Lab. Analyst/ Sci.Res.Asst. : Luz G.Asio
Vision: Center of excellence in education and research in agriculture and allied fields in the Visayas. Attainment of the highest quality of human capital and scientific knowledge for the sustained growth and development of agriculture, fisheries, forestry and agro-industries.

Mission:

I.

SERVICES OFFERED a. Testing and Analysis 1. Soil

SAMPLE**/ DOCUMENT REQUIREMENT

One (1) kilo of composite, pulverized, sieved soil sample and soil request form. (250-500 g) of dried, powdered sample and tissue request form One (1) liter of fresh water sample and water request form (250-500 g) of dried, pulverized sample and non-soil request form Approved letter of intent/request but this is still limited to VSU staff recruited to work in laboratories.

2. Tissue

3. Water

4. Non-soil samples

b. Hands-on training

c. Orientation of laboratory Letter request from ACRO ____________ ** Sampling and collection of all kinds of samples should follow standard protocols

II.

SCHEDULE AVAILABILITY OF SERVICES Services are rendered only on regular working hours. Submission of samples should be within the first 2-3 days of the week preferably in the morning. Duration of chemical analyses is 14 -21 working days depending on the type of analysis to be done on the samples.

III.

FEES: See attached

IV.

PROCEDURE FOR THE AVAILMENT OF SERVICES a. Testing and Analyses 1. VSU researchers STEP 1 CLIENT Submits samples and fills-up request form LAB ACTIVITY Samples are coded and recorded in the logbook. Cost of analysis and charge invoice are issued 2 Processes payment Chemical analysis DURATION 5-10 minutes INCHARGE CVGodoy/ LGAsio

5-10 minutes

CVGodoy/ LGAsio

14 working days 30 mins.

CVGodoy/ LGAsio CVGodoy/ LGAsio

Presents approved voucher to lab-incharge /SRA

Issues official receipt and gets payment from Cash division

Obtains laboratory results

Releases laboratory results

5 mins.

CVGodoy/ LGAsio

2. Non-VSU Clients and VSU students STEP 1 CLIENT Submits samples and fills-up request from LAB ACTIVITY Samples are coded and recorded in the logbook. Cost of analysis and charge invoice are issued Requires the client to pay 50 % as down payment Issues official receipt Chemical analysis DURATION 5-10 minutes INCHARGE CVGodoy/ LGAsio

5-10 minutes

CVGodoy/ LGAsio

CVGodoy/ LGAsio 5 mins. 14 working days 5 mins. 5 mins. CVGodoy/ LGAsio CVGodoy/ LGAsio CVGodoy/ LGAsio CVGodoy/ LGAsio

2 3

4 5

Pays 50 %down payment Waits for the completion of desired analysis Pays remaining 50% balance Obtains laboratory results

Issues official receipt Releases laboratory results

b. Hands-on training (instrumentation/ lab analysis) INCHARGE CVGodoy

STEP 1

CLIENT Presents approved letter of request Undergoes training

LAB ACTIVITY Discusses details of training with client. Training proper (Orientation / leveling of expectations) Hands on- training

DURATION 10-20 mins.

2-3 weeks

CVGodoy/ LGAsio

c. Orientation of Laboratory

STEP

CLIENT

LAB ACTIVITY

DURATION

INCHARGE CVGodoy

ACRO representative brings visitors to the laboratory Tours the laboratory

Introduction and Briefing

10 mins.

Orients and demonstrates to the visitors some common analytical operations

30 mins

CDVGodo y/LGAsio

For complaints, please call Dr. Othello B. Capuno, Office of the Vice President for Research and Extension, Tel. No. (053) 335-2617 and Ms. Cynthia Dolores V. Godoy Central Analytical Services Laboratory (CASL), PhilRootcrops Complex, VSU, Baybay, Leyte Tel. No. (053) 335-2616 local 14 or visit our website at htpp: www.vsuvisca.edu.ph/casl/casl.htm.