NEERAJ NEEDHI

H No. 281 Pocket-D, D.D.A Flats Sector B-2 No: +91 9971607508 Narela, New Delhi 110040 neeraj.nw@gmail.com

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MS Office Specialist with Over 2+ Experience in Report Making, Sharing & Invoice, Team Management.

Areas of Exposure & Expertise

MS Office MIS Reporting CRM Software Operating Easily Mix with Community and Motivate Team

Professional Experience
Total Experience : As a CRE : As a MIS Executive :
Previous Employer Company : Designation : Duration : Job Responsibilities : Current Employer Company Designation Duration Job Responsibilities : : : :

28 Months 6 Months 22 Months

LG Electronics India Pvt. Ltd. (Corporate Office) Third Party MIS Executive April 2011 ~ March 2013 Taking Care for the CS Dept. Serco Global Services Pvt. Ltd. (Amex Corporate Card) MIS Executive March 2013 ~ till date Taking Care for the PAN India Report/ MIS.

KRAs Administer performance management by diagnosing improvement Opportunities, providing effective feedback, coaching, training, Professional development and corrective action plans. Take part in all the client interactions & find out the pain points of the Organization. Taking care for the Invoices and financial Activities.

 Taking Care for the MIS team regarding reports and presentations (MIS SPOC). Review Week, Monthly & quarterly statistics to measure Organization performance and the need for improvement, sharing with Team Leaders, Managers & HQ team In KOREA (Client). Sharing reports with Branch BSMs, ASMs & RSMs on weekly & Monthly Basis.

Coordinate the interviewing, hiring and training of over 600 Customer service representatives, Monitor interaction between staff,
Perform quality checks, develop and review performance reports, Identify areas to improve, and implement measures to improve performance levels and meet objectives. Educational Qualification Pursuing B.Com From Delhi University (Result Awaiting) Senior School from C.B.S.E., Delhi in 2008 Secondary School from C.B.S.E., Delhi in 2006

Personal Details
Date of Birth Fathers Name Sex Marital Status Languages Known : Hobbies Gaming : : : 17-Feb-1991 : Male : Single Shri. Mohan Singh

English & Hindi Listening Loud Music, Traveling & Playing X

Certification
I hereby declare that all the information provided by me in this application is factual and current to the best of my knowledge and belief. Date :

Place : (NEERAJ NEEDHI)