Professional Documents
Culture Documents
Reflection Paper #1: Getting To Know The Workplace
Reflection Paper #1: Getting To Know The Workplace
Reflection Paper #1: Getting To Know The Workplace
This week began the second week of my internship on floor five of the
Legislative Office Building in the Albany State Assembly. I have been
working a three day a week schedule where I will come in 11:30 to 5pm on
Monday, 11:30 to 4:30 on Tuesdays and picking up extra research
assignments on my main project (researching talking points for the
Assemblyman’s bill taking on the aggressive marketing practices of the
pharmaceuticals industry or “Big Pharma” as they’re called around the office.
These times were arranged so that I would meet my 120-hour requirement
on time.
Kevin Cahill is a democrat who has been in office for several years now.
Kathy, his office manager and my direct supervisor has been working with
him just as long. A native of Kingston, NY, she is knowledgeable of his
constituency and uses it to build personal connections with every guest and
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caller. She is the personality and the heart of the office. She is the
stationary that frames the character of the operation. Connor is, as Kathy
has jokingly described him, “the walking encyclopedia” he knows the
legislature in and out, the bills, the contacts, the issues ECT. He knows how
to deal with fellow politicians and bearcats, and saves the small talk for
Kathy. He has been very patient and informative with me. Both He and
Kathy are extremely flexible in how I carry out my work, but they are all
business none-the-less. They’re business about their kindness to their
guests, they’re business about their workflow, and they’re business in they’re
“business” in their professional kindness and consideration of “the new guy,”
Me. Needless to say, a suit and tie to match the quiet, subdued ambiance of
the office are pretty standard for me Monday and Wednesday.
My first day of work began on “Lobby Day” which had the entire office
building filled with members of a great variety of organizations. These
ranged from small groups such as a mom and daughter team who came to
see Kevin regarding their local “anti-teen smoking” group, followed by a
finalist of the local Boys and Girls Club high school scholarship program.
Later on, our office was filled with several nurses from a large national
nursing group. Kathy makes each one feel like guests of honor, and Kevin
emerges from his back office and receives them with a big smile, some jokes,
and photo opportunities. Kevin is the chair of the Ethics committee (which is
really hush-hush in it’s proceedings apparently) and is a member and
actively involved with health and higher education issues. Connor confessed
to me after answering another serious of inquiries from me that Kevin’s
aspiration would be to one-day chair the Health Care committee, but a senior
member who has no plans of stepping down soon chairs it currently.
Ambition will have to wait for members of this office, it seems, as all
members, the assembly member himself included, embark on a daily mission
to keep just barely ahead of the mountains of requests, paperwork,
correspondence, visitors, events, and meetings that bombard them
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continuously. As Kathy finally said to me after one of our warm exchanges as
we parted ways for the week, “you could work ‘till 10pm tonight and there
would still be more work to do.” Indeed, the fax machine was humming with
more memoranda coming in to be “marked up” and filed even as she
finished the sentence.
As that day passed along with Wednesday, I really began to fit into the
office team. Connor reported to me following a phone call from Kathy who
was working in the District office that day that “she was impressed and I
made a good first impression.” I hope so. In a nutshell, my internship
experience can be described by the conversation Kathy and I first had
minutes after my arrival at the office. She told me that Kevin was very busy,
they really needed help, and they had more overflow work than I could ever
need. I responded back that if I can do a diverse enough range of tasks to
keep the day interesting, experience a professional legislative work
environment and pick up some basic work skills and basic political
competency when I can, than I’ll have completed my task. I decided right
from the get-go to try to meet and exceed their expectations in what they
required of me, which has brought requests for me to fill small tasks from
every direction. It’s no problem if I focus on them one at a time and I take
notes on how to do all the things that need to be done.
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at a lightening pace and every special interest working feverishly to get their
bill sponsored through committee, into the assembly, past the senate and
onto the Governor’s desk in two short years before the time runs out and
they have to start all over again. More than 10,000 are in the process right
now and I’ve managed to interact with many of the issues through directing
phone calls, reading memoranda’s, receiving constituents and visiting other
assembly offices on errands. I’ve jumped right into the middle of this
machine. I’m always busy but I’m learning a lot and grateful for the
experience.