SUSAN M.

KANE
5873 Woodvalley Road skane0508@msn.com Elkridge, MD 21075 (H) 410-379-8580 ____________________________________________________________________________________

QUALIFICATIONS SUMMARY
24 years administration in education, medical, and nonprofit environments. Creating, editing, delivering and presenting training materials and educational deliverables. Creating and editing math curricula for Department of Defense guest speakers in K-12 classrooms. Creating spreadsheets, statistical analyses, graphic presentations, reports, correspondence, clinical documentation, grants and manuscripts. TS/SCI/TK clearance with full scope polygraph for Department of Defense. Honorably discharged Veteran of the Naval Security Group. AmeriCorps volunteerism for the State of Maryland.

EDUCATION
09/2011 12/2010
05/2007 04/1983 University of Maryland University College, Baltimore, MD Graduate Certificate in Distance Education and On-Line Learning; Summa Cum Laude, GPA 4.0 University of Maryland Baltimore County, Baltimore, MD Bachelor of Arts in American Studies, Summa Cum Laude GPA 4.0; Departmental Honors Overall Magna Cum Laude GPA 3.88; minor in Secondary Education. Howard Community College Columbia, MD Associates Degree in General Studies and Secondary Education. Summa Cum Laude GPA 3.985 Median School of Allied Health Careers, Pittsburgh, PA Certified Medical Assistant, Registration #22106, Summa Cum Laude 97 from 100 Quality Points

PROFESSIONAL HIGHLIGHTS
07/2012 Present

Pilar Contracting Services, Ft. Meade, MD: Senior Learning Facilitator Math Education Partnership Program and Partners in Education Tutoring Program

Liaison between the Math Education Partnership Program (MEPP) Speakers Bureau, NSAs K-12 education outreach initiative, and K-12 education specialists throughout the Baltimore-Washington corridor. Coordinate scheduling, speakers, assignments, evaluations and reviews for participants in MEPP. Requires evaluation of current curricula and texts, assembling presentation materials, and coaching speakers. Upgrade curricula, text, and graphics for pre-publication. Evaluate, edit and submit curriculum drafts for consideration and archive dated training materials. Deliver curricula in both synchronous and asynchronous learning environments. Technical curriculum development in synchronous and asynchronous learning environments. DoD training requirement analyses, assessments and recommendations. Operate Video Teleconferencing Equipment, presentation equipment, and classroom computers. Multi-level internal and external customer relations including circumstance resolutions; presenting and promoting DoD education initiatives; process improvement of existing training requirements.

04/2010 07/2012 Northrop Grumman Corporation, Columbia, MD: Access Control Specialist Tier 1 Essential position as a Department of Defense (DoD) Contractor at National Security Agency. Maintain and control access to customer facilities by operating access control devices. Monitoring compliance with DoD-established rules and regulations for access control. Created a copendia of DoD access control functions at NSA that are post-specific and utilized to orient and train new ACS. 05/2010-04/2011
Office of Maryland Governor Martin OMalley: Volunteer Maryland, Baltimore, MD: Volunteer Coordinator for the Friends of the Patapsco Valley & Heritage Greenway. Coordinated and presented weekly training and assignment of volunteers for environmental initiatives.

Maintained three Microsoft Access databases with volunteer, member and donation criteria. Created and presented proposals for organizational advancements including job descriptions, publicity, volunteer mobilization, statistical reporting and efficient administrative management. University of Maryland Baltimore County, Learning Resource Center Baltimore, MD: Tutor Tutored college English, composition, algebra and language fluency for English Language Learners (ESOL). Created lesson plans and instructional aids for all classes taught. Selected as aTeaching Assistant at Phelps Luck Elementary School for ESOL students in English and Math and in the Special Education Department at Reservoir High School in Howard County, MD using lesson plans as outlined by the Howard County Public School System but created interactive instructional aids.

09/2007-12/2010

05/2007-05/2009 Ernest F. Hollings Scholar, National Oceanic & Atmospheric Administration Completed a two-year undergraduate study in preparation for national public service careers. NOAA Restoration Center, Annapolis, MD: Intern Created and presented educational deliverables regarding Chesapeake Bay habitat characterizations; documented Oyster Reef replenishment programs and bottom mapping aboard NOAA vessels. 01/2004 04/2007 Howard County General Hospital, Columbia, MD: Patient Care Associate Assisted the nursing staff with unit administration, medication transcription, order entry, chart assembly, patient admissions, inventory, and unit Policies & Procedures manuals. Worked closely with the Director of Nursing to create a unit Policies & Procedures manual for the Department of Psychiatry. Technical writing skills included educational deliverables for the assessment of various affective, behavioural, cognitive and perceptual abnormalities inpatient psychiatric procedures including mental status examinations, case histories, psychometric diagnostic testing, and neurophysiological techniques. 01/2001-12/2004 AMERIGROUP Maryland, Inc., Linthicum, MD: Adm Assistant to VP of Marketing Developed marketing and promotional campaigns for Americaid Community Care. Coordinated funding and donations through the AMERIGROUP Foundation with press releases. Collected and evaluated staff expense reports, time sheets and vacation requests. Credited with creating the first Marketing Associate Procedural Manual. Created and presented in-service seminars with the Marketing VP to Outreach Associates regarding organizational procedures, forms, and reporting practices. Technical writing skills included educational deliverables for internal and external marketing environments. Internal factors included marketing mixes, performance analyses and strategic constraints. External factors included customer and competitor analyses, target market analyses, and legal strategies. 10/1994-12/2000 University of Maryland Medical Systems, Baltimore, MD, Executive Assistant Prioritized departmental work flow for Neurosurgery and Urology including supervision of 5 clerks. Created and implemented secretarial training procedures; interviewed and recommended new hires. Coordinated patient care including surgical inquiries and testing. Credited with researching, writing and implementing a revised Neurosurgery Residency Program and the Neurosurgery Department Administrative Procedures Manual. Technical writing skills included educational deliverables for residents serving in the inpatient ward, intensive care unit, and ambulatory surgical center in surgical procedures, writing medical and surgical orders, development of diagnostic plans, coordinating therapeutic programs, dictating progress notes, and formatting discharge summaries. 10/1990-08/1994 Parsons Brinckerhoff Engineers, Baltimore, MD, Senior Administrative Assistant Phase I fabrication of the Baltimore Light Rail Line (LRT) and Boston Harbor Tunnel projects. Independent handling and supervision of confidential engineering applications and documents. Planed meetings and maintained logistics, coordinated time-management and scheduling for Deputy Project Manager, developed spreadsheets, training materials, sponsored presentations, and consolidated monthly reports. Responsible for creating and organizing 6 policy & procedure manuals for admin staff training.

Created training aids and presentation materials for monthly seminars regarding LRT data collection, management and storage from 14 construction sites. Credited for creating a variety of forms to organize and manage large volumes of engineering data and centralize administrative functions. Technical writing skills included educational deliverables for drafting power supply systems, and suspended aerial transportation systems in urban and suburban settings.

04/1986-09/1990 Johns Hopkins Hospital, Baltimore, MD: Medical Secretary/Administrative Assistant Drafted patient, physician and confidential correspondences for the Childrens Center. Coordinated lock boxes, Accounts Payable and Accounts Receiveable for the Wilmer Eye Institute. Prioritized and transcribed Radiology notes, Ultra Sounds, Magnetic Resonance Imaging and Xrays. Maintained multiple physician calendars including travel arrangements, departmental meetings and in-service seminars for faculty and staff in the Cancer Center. Responsible for writing, revising, and presenting in-service seminars for the admin staff in the Radiation Oncology. Technical writing skills included educational deliverables for staff using the Axxent electronic brachytherapy (eBxTM) radiotherapy scanner, the Novalis stereotactic and fractionated radiosurgery gamma knife scanners, TomoTherapy gamma ray systems, and traditional radiation therapies utilizing Brilliance Big Bore Computed Technology scanners. 03/1983-12/1985 Median School of Allied Health Careers, Pittsburgh, PA: Instructor, Medical Assistant Program Taught medical terminology, Anatomy & Physiology, office administration, machine transcription, clinical laboratory procedures, medical technology, pharmacology, and injections. Credited with writing the evening Medical Assistant program curricula. Technical writing skills included educational deliverables for a variety of clinical duties in medical offices

and hospitals including patient examinations, surgical procedures, electronic medical records, medications, diagnoses and laboratory results, diagnostic equipment and instrumentation, pheblotomy, injections, obtaining and processing specimens, and culture analyses.
12/1977-09/1980 The United States Navy: Cryptologic Technician Collection for the Naval Security Group

NOTIFICATIONS & AWARDS

05/2009 02/2008 12/2007 09/2007 05/2007 04/2007 04/2007 03/2007 10/2006 03/2006 11/2005 08/2005 05/2005 Department Scholar for American Studies, UMBC Thesis: Native American Reservation Education Systems: A Case Study of the Seminole Nation Assistant President, Tau Sigma, UMBC Student Representative, Provost Search Committee, UMBC Vice President, Tau Sigma Academic Honor Society, UMBC Maryland Distinguished Scholar, 2007, 2008, 2009 06/07 Distinguished Scholar, Community College Transfer Program, MHEC Ernest F. Hollings Scholar, National Oceanic and Atmospheric Admin Phi Theta Kappa Award for Academic Distinction, UMBC Vice President of Scholarship, Phi Theta Kappa, HCC Phi Theta Kappas 2006 All-Maryland Academic Team, HCC Whos Who Among Students in American Junior Colleges for 2006 Frederick K. Schoenbrodt Honors Program, HCC Assistant Editor, Howard Community College Times Newspaper

PERSONAL, PROFESSIONAL AND ACADEMIC AFFILIATIONS AND MEMBERSHIPS

American Association of Certified Medical Assistants Phi Kappa Phi, Chapter 22, UMBC Golden Key International Honor Society, UMBC Kappa Delta Pi, Educational Honor Society, UMBC Tau Sigma Academic Honor Society for Transfer Students, UMBC Phi Theta Kappa Honor Society for Two Year Colleges