Anthony Adam Sloope

Email: asloope@gmail.com Cell Phone: (317) 956-2500 www.adamsloope.com 137 Lantern Lane Carmel, IN 46032

Experience:
Liberty Mutual Group, Safeco Corporation Indianapolis, IN Safeco Insurance Corporation is a subsidiary of Liberty Mutual Group. Liberty Mutual Group is a $28.9 billion corporation with over 45,000 employees in more than 900 offices throughout the world. It is the fifth-largest property and casualty insurer in the United States. Liberty Mutual Group ranks 86th on the Fortune 500 list of largest corporations in the United States. Schedule Analyst September 2008 Present Manage efficiencies and oversee volume capacity for 37 field examiners in the states of Ohio, Kentucky, Pennsylvania, Virginia, West Virginia, Delaware, Maryland Analyze data for staffing analysis and business decisions Built and maintain user-friendly databases and reports for field leadership Monitored the hiring and usage of Independent Adjusters resulting in a direct company savings of over $175,000 in 2009 Lead and organize quarterly conference calls with regional Unit Leaders and Senior Leadership to review data and discuss opportunities for improvement Worked on a team to develop a program which ensures that customer claims are handled and assigned within 72 hours from capture Rental Management Adjuster December 2007 September 2008 Managed and monitored the usage of rental days for auto policies Participated in and recruited for the pilot program of TCA (task creation application) and Click tasking software which lead to the scheduling analyst position Customer Care Professional September 2006 December 2007 Provided high-quality customer service to policy holders Responsible for handling new claim captures and speaking directly with customers regarding existing claims Top performer in a high volume call center Indy Metro Church Indianapolis, IN Indy Metro Church is an independent, non-denominational church that started in the heart of the city in downtown Indianapolis in 2006. Indy Metro is an urban community of faith that is committed to loving people and being immersed in the city. Founding Partner March 2006-September 2008 Relocated from Jacksonville, FL to start Indy Metro Gained key entrepreneur and small business skills to start and maintain a vibrant community organization Partnered with community organizations to access needs and seek out areas to serve Lead and manage small groups within church community to keep consistency and good rapport Service First Insurance Jacksonville, FL Service First Insurance is an independent insurance technology company operating within the framework of the Cypress Holdings Company, which is owned by Cypress Insurance Group, Inc. The principal investor is Onex, a $35 billion Canadian private equity firm. The products offered by Service First Insurance include commercial property, general liability, inland marine, workers compensation, boats, and more. Insurance Agent January 2004 March 2006 Responsible for selling auto, property, and casualty insurance through telephone sales calls Designed and documented internal guidelines for the department in order to accomplish weekly business growth goals Customer Service Representative July 2002 January 2004 Provided support for insurance agents by making policy changes for customers and filing new policies

Designed and implemented a filing system that increased internal work flow efficienc y

Education and Interests:

Cross Roads Bible College B.A. Leadership and Ministry Presidents and Deans List Indiana Wesleyan University M.B.A. May 2010 In Progress

Member of Toastmasters International, mentor for Big Brother Big Sisters of Central Indiana, founding partner of Indy Metro Church, leader and co-creator of inner-city domestic violence shelter mentoring program through The Salvation Army, Chairman of guideline committee of local conservation district in Carmel (Johnson/Wilson addition)

Skills/Proficiencies:
Creative problem solver, high energy, positive outlook, process oriented, high drive for success, multi-tasking, selfexpressive, great communicator, culturally aware, writer, teacher, counselor, good listener, assertive, influential, charismatic, flexible, adaptable, works well in fast paced environment, risk taker, natural leader, team player, selfmotivated, Microsoft Office, SQL Management Studio, database management, data analysis

References:
Brett Jones (317)201-2468 Brett.jones@safeco.com 13365 Kimberlite Drive, Fishers, IN 46038 Andrew Garver (317) 210-0523 Andrew.garver@gmail.com 4928 Quail Ridge Lane, Indianapolis, IN 46254 Brian Smith (317) 417-5399 Bohica1937@gmail.com 4309 Eagle Landing Parkway, Orange Park, FL 32065 Ryan Hoesli (615) 972-5353 rthoesli@gmail.com 3692 Abney Point Drive, Zionsville, IN 46077