T S KARUNAKAR

Mobile: +91 9820696065 / E-Mail: karunakar@inbox.com, tisuka@hotmail.com

Seeking appropriate assignments in a growth oriented Organization

Regional Manager
An MBA grad with over 12 years of experience; skills and knowledge in;
ATM, CIT & Bullion Management Branch Management Business Development
Business Continuity Planning Client Relationship Management Logistics & Vehicle Management
Forecasting & Budgeting Handling Trade Unions Profit Centre Management
Operations Management Outsourcing/Rightsizing Resource Management
Risk Management Security Management Statutory Compliances
Strategic Planning Audit, Training & Development Team Management

A result oriented professional with 12.5 years of rich & extensive experience in heading
business operations & profit centers. Proficient at managing multiple tasks, responsibilities & diverse
work force, fostering collaboration & teamwork, improving performance & human relations for
running successful process operations. Excellent team player with remarkable leadership &
interpersonal skills and perform in close coordination with teams across the country. Expert in
developing procedures, service standards for business excellence and creating new avenues. Adroit
in establishing organizational structure and develop plans required for threat identification, risk &
crisis management, employee accountability and efficient functioning of the facility. Creative and
resourceful thinking backed by the ability to organize thoughts and make quick decisions in the face
of time, constraints and pressure.. Expertise in managing logistics operations with key focus on top
line profitability by ensuring optimal utilization of resources..

Business Skills
 Aligning resources in line with the finalized targets and performance estimates for the branches.

 Analysing business and assessing the revenue potential in business opportunities.

 Assessing credit worthiness of the clients; monitoring and controlling the extent of credit facilities extended.

 Building and leading dynamic sales, marketing & operation teams for the concerned organizations.

 Conceptualizing strategic and operational plans from analyzing the MIS of departments & branches for
drawing a good image; harmonizing them with the organizations’ macro level plans.

 Defining financial parameters within which the various operations of the branches must be executed.

 Developing effective & efficient costing system resulting in cost reduction, business process and procedures
for improving performances.

 Evaluating & fine tuning the budgets, including manpower, operations & admin planning initiatives &
ensuring adherence to planned expenses and cash in flows.

 Formulating business strategies in coordination with the various functional heads to achieve the target set.

 Identifying and developing new streams for long-term revenue growth and maintaining relationships with
key decision makers to achieve repeat/ referral business.

 Analysing the inputs from the market intelligence, make reports and forward to the higher ups for taking
appropriate policy decisions.
 Maintaining a balance between different industry verticals and ensuring a good market share.

 Overseeing the appointing of the business associates, vendors and developing them for reliable business
activities and assured quality.

 Recruiting, training, providing guidance, motivation through job rotations and enrichment; appraising the
performances and develop the staffs to handle crisis, additional & future job responsibilities independently.

 Sustaining the existing network, devising efficient Logistics Management System and managing the supply
chain to ensure distribution of the valuables/shipments & services as per committed time lines and cost.

 Understand the commercial needs of the client and make the marketing team to design innovative and
tailor made solutions by applying the expertise of secured handling & movements of valuables
Organisational Experience

G4S Cash Services (I) Pvt. Ltd., Regional Manager Aug ’04 to till date

Owner – SPOC – Authorizer – Facilitator – Administrator – Controller – Team Leader - Coach

270+ Manpower – 8 Branches – 4 Major Vaults – 49 Secured Vehicles
A part of G4S, the world’s leading international security solutions group, operating in over 100 countries with
around 500,000 employees. Cash Services is one of the core businesses of the group, providing tailor made
logistic solutions for transporting cash & valuables between businesses & banks, ATMs & Bullion between Intra
& Inter Continents/Countries/Cities

Business
 Developed the Top line business by 74.3% in three years from (-) 8% PBITA to (+) 7% PBITA for Mumbai
alone, apart from other branches in Maharashtra.

 Become the linchpin for all business activities that are driven from Mumbai and working in close
coordination with the HO team was able to make a substantial contribution of Rs.98mn to the All India
business.

Finance
 The average OS over business generated was reduced to 132% from 214% with DSO down to 42 from 62

 The cash flow was increased from 67% to 88% and thereby improved the bargaining & efficiency levels.

Operations
 Improved the infrastructure and efficiency levels of the All India ATM call centre for its functioning to
achieve the desired TAT of 94% from 83%

 Improved the vehicle utilization from 247 days to 286 days a year, devised other methods there by
reducing the direct cost by almost 8.2%

 Significantly improved the coordination at all levels and brought down the bullion import clearance lead
time of various foreign & domestic banks to 36 hours from 3 days and thus enhanced the productivity.
Human Resources
 Persuaded the top management in converting staffs at pivotal positions from direct to managerial cadres
and lead to perform beyond expectations, this initiative was later exercised across the country.

 Versatile in handling union issues and was instrumental in convincing & signing a pact between the
company and a major trade union for the first time among the group companies.

 Sustained in providing quality services, by convincing the management & clients and implemented the
downsizing process of certain major operations & business for better progress & improved relations.

TCI XPS, Branch Manager – Mumbai Jan’97 – July’04

The Express division of TCI - the front line transport organization in India. TCI XPS is a leading multi-modal
express distribution company and continues to develop the frontiers of logistics and supply chain management.
 Headed the Mumbai profit centre; administered and coordinated the daily activities with a special emphasis
on Air Cargo. Successful in persuading; bifurcated the air cargo inbound and out bound operations and
attained 95.16% and 96.37% service level for Inbound & Outbound operations respectively.

 Exclusive contracts were signed with a good number of major clients encompassing: L & T (CMD), IOCL
(Refineries), BHEL, Tata Telecom, to cater to their complete requirements. Pumped business worth
approximately Rs.17.4mn into other branches, while accomplishing this task in 2003-04.

 Played a pivotal role in designing and finalization of first ever International alliance with the Emirates Post
of UAE and coordinating the operational and service aspects with personal visits and meeting their stringent
dead lines.

 Initiated a trend setting feature in Chandigarh wherein 8 out of 11 employees after completing a specified
period of service were awarded a promotion to head higher responsibilities; the highest in the region.

Academic Credentials:
Master of Business Administration, Sri Krishnadevaraya University, Anantapur (1996)
Post Graduate Diploma in International Business, Pondicherry Central University (1997)
N.C.C. Army “C” Certificate, ‘A’ Grade holder with Under Officer Rank, Ministry of Defense, India (1994)

Personal Details
Date of Birth : 27th August, 1974
Address : B1-601, Sukur Residency, GB Road, Thane West – 400607.