NEW APPLICATION FOR CHINESE PROPRIETARY MEDICINE (CPM) WHOLESALE DEALERS LICENCE

1. The online form may take an average of 10 minutes to fill in. The time taken varies depending on the number and sizes of the file attachments, configurations of your computer and network system, internet performance etc. The recommended computer and network configurations are at http://www.hsa.gov.sg/publish/hsaportal/en/services/prism/sys_requirements.html. Please note that the time stated above excludes time taken for preparatory work in relation to filling the online form (e.g. scanning documents for file attachments). 2. You may need the following information/item(s) to fill the form: Layout plan for the premise, specifying the storage areas. Good Distribution Practice Standard Operating Procedures Good Distribution Practice Records

3. For company who is applying a licence/certificate for the first time, you are required to register with CRIS. 4. The applicant will require a Singpass before you can login the system to retrieve the application form. A person who drafts an application on behalf of his/her company and is not a Singaporean Citizen, Permanent Resident or employment pass holder can apply for a HSA Pin to login to PRISM. The Singpass and HSA Pin login is necessary for authentication and authorization purposes. For more information on Singpass, please visit http://www.ecitizen.gov.sg/singpass/index.htm. For more information on HSA Pin, please visit http://www.hsa.gov.sg/publish/hsaportal/en/services/hsa_pin.html. 5. Mode of payment The mode of payment available is as follows Credit Card Debit Card FlexiPay GIRO Both FlexiPay and GIRO required pre-registration. The registration process will take around 3 to 4 weeks after the submission of the application form. More information on FlexiPay can be found at http://www.ecitizen.gov.sg/flexipay/index.htm. For GIRO registration, applicant will need to submit the GIRO application form to HSA Finance department. The address can be found in the application form.

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Application Form Part One Licence Duration The default licence duration is 1 year thus this section does not require the applicant to fill in any information. Part Two - Companys particular The section requires applicant to fill in the below information 1) Company Name 2) Company Business Address, Postal Code, Level and Unit number 3) Company Telephone/Fax number 4) Company/Business Registration number (ACRA Number) Applicant could also fill the billing address if it is different from the Company address. If the company is registered with CRIS, the above information will be pre-populated. Part Three Applicant Particulars The section requires applicant to fill in the below information 1) Applicant Name 2) Applicant NRIC/Fin 3) Designation 4) Postal Code, Level and Unit number (The details of the Applicant Residential Address will be reflected automatically through the Postal Code retrieval function) 5) Contact Details like Telephone/Fax/Handphone/Pager number and E-mail address 6) Preference Contact mode (Please note that this preferred contact mode is the mode which you will receive the final notification of this application. During the course of this application, you will receive our input requests (i.e. queries), if any, via email if you have indicated your email address above, regardless of your selected preferred contact mode.) Part Four Warehouse Particulars The section requires applicant to fill in the below information 1) Warehouse Addresses (addresses of all the sites where the products would be stored). You will see the page refreshes, and the refreshed page will display the details of the warehouse addresses you have added 2) Storage condition of the warehouse. You will have to provide the optimized warehouse temperature and relative humidity. You can select more than one option for the warehouse temperature 3) Warehouse approved by. Please give details of the agency/institution that approves the use of the warehouse(s) for the storage of health products 4) Add the warehouse address by clicking on the Add Warehouse button. You will see the page refreshes, and the refreshed page will display the details of the warehouse particulars you have added.

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Other useful information Computer based online tutorial (CBT) is available to provide a means for applicant to familiarize various HSAs online e-services. The CBT is located at http://www.hsa.gov.sg/publish/hsaportal/en/services/cybertutor.html. NOTE: The CBT provided might not be identical to the actual e-services forms, it only provide a means for applicant to have an insight of how our e-services work. You may refer to the module on Apply for Licence to Import Medicinal Products, available under Manufacturing and Quality Audit as a guide to familiarise yourself with the module. You can contact the HSA PRISM and CRIS Helpdesk should you assistance with your application. The Helpdesk is made available via phone, fax or email, and they can be reached at Hotline : 6776-0168 (from 7:00 am to midnight daily) Fax No. : 6872-3054 Email ID. : helpdesk@hsahelp.gov.sg If your queries relate to regulations and licence policies, please contact Manufacturing & Quality Audit Division Tel: 68663516 Fax: 64789068 Email: hsa_gdp@hsa.gov.sg

Revision Date: 20 Aug 2007

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