DEVAKI .

Current Address
Address : No: 261, I BLOCK,
V.O.C.NAGAR, TONDIARPET
CHENNAI-600 081
Tel (Res.) : 91- 044-9841065203 / 9841610602 RES:044-42836184
Email : devakikrishnan@yahoo.com g_topmarkers@yahoo.com

Personal Particulars
Age : 30 Date of Birth : 28 MAR 1979
Nationality : Indian Gender : Female
Marital : Married
Status
Permanent : India
Residence

Educational Background

Post
Graduation : Masters Of Business Administration Grade : First Class

Field of : Human Resources Management

Study

Under
Graduation : Bachelors of Commerce Grade : Second Class

Field Of
Study : Commerce

Name Of The
Institution : University Of Madras
University

Technical
Qualification : Wireless Mechanic Cum Operator Grade : First Class
Typing in English - Higher
Tamil - Lower

PG Diploma in Personnel Management Grade : First Class

and Industrial Relations
 Experience

Work Experience:

Working as Back-up in Perotsystems BPS for the period of 13th June 2005 to still now.

Nature of job:

 It deals with Medical Billing.

 Billing to the doctor for their service rendered to the patient.

 Verifying the claims are denied or paid.

 Keep the team informed abut the updates from the client delivery the quality work on TAT

 Maintaining the quality of the d\team regular feedback and refresher

 Acting as Group Coordinator

MARCH 2003 – MAY 2005 worked with M/s.BLAZE FLASH COURIERS Private
Limited, Chennai.

Nature of job: Customer Service Manager

 Giving the details of the available flights and the transit time of the load arrival time and from
various destinations and the cut off time of the load entry to the Airport.

 Follow up with the Operations personnel.

 Attending calls from the customer

 Solving customer queries and complaints and give revert to them

 Coordinating with domestic branches for pickups and deliveries

 Maintaining reports on daily basis

FEBRUARY 2000 – FEBRUARY 2003 worked with M/s. VAIGAI WINGS PVT LTD, Chennai

Nature of job: Counter Staff Assistant

 Passport form Filling and Submission

 Taking care of the confirmation seats for the passengers for Domestic and International Flights
 Computer Proficiency

Area Skill

OPERATING SYSTEM DOS and Windows 95

LANGUAGE Java script

ACCOUNTING SOFTWARE Tally 6.4

Languages

Languages To Speak To Write

English

Telugu

Tamil

Extra  Actively participated in sports activities and won prices in school

Curricular :  Active participant in Volley Ball Team in District Level
Activity  Active participate in the Athletic Events

References
Name : R. Sutha
Position : Client Manager
Company : PEROTSYSTEMS BPS INDIA PVT.LTD

Place: Chennai
Date: (Devaki K.)