Personal Information

Name: Himanshu Mishra

Address: 5 P /19 A NIIT, Faridabad, India
Telephone: 0129-4058910
Mobile: 0091 9971027910,09971167910
E-mail: himanshu_mishra68@hotmail.com ,iddu68@yahoo.com
Nationality: Indian
Date of birth: 22.01.1968

Objectiv e
To associate with a professional organization that provides an opportunity to utilize my execution
skills in a meaningful way and also work towards achieving the goals of the organization

Gener al
Extensive experience overseas in the field of retail and logistics and warehouse has imbibed in
me strong execution skills & leadership qualities. In addition to this, crisis management has
developed in me clarity of thought, motivation, and risk-taking and to handle all kinds of
challenging situations.

Ov er view
A result oriented self-starter, skilled learner and effective communicator, problem solver, with
ability to focus on solutions, proactive, always challenging current procedures.

S YNOPS IS

A Dedicated professional with 15 years of experience in helping businesses thrive.

• An astute & result oriented professional with extensive experience in Retail
Operations, Finance & Accounting.
• Comfortable interacting with multiple levels of organization, management and staff
from different locations.
• Capable of translating the Business requirements into effective Business action Plans
thereby providing visibility as a valued Business Partner.
• High level of people connects. Propagate high levels of engagement through a
customer centric and proactive employee relations management.
• Effective communicator & team leader with strong analytical, problem solving &
organizational abilities with excellent relationship building.Excellent interpersonal &
People Management skills, skilled in handling large workforces, maintaining peaceful
 amicable work environment in the organization and in initiating measures for the
benefit of the people in the organization.

C ORE C OMPE T E NCIE S

 Efficient People Management Skill.

 Implementing Performance Management Systems to get the Maximum Business
Output.
 Management & Leadership Development.
 Employee engagement and retention.
 Research in Market retention and Market Survey.
 Mentoring & Coaching and Grievance Handling.
 Mapping of Skill and Competencies.

ACHIEVEMENTS/CONTRIBUTION

 Headed Pre opening team for opening of 20 Stores (Approx 50000 Sq. Ft.) out of
 36 till Operation Starting Date.
 Managing Complete Operations of 10 Stores and Maximizing Profitability.
 Ensuring SOP’s are at place with Zero Defects.

CAREER SUMMARY

SRS G ROU P MAY 2007 – T IL L DAT E

SRS Group formerly known as BTL Investment Ltd. is one of the leading group in Retail,
Real Estate, Cinemas, Food Courts and Club with work force of over 2000 plus
employees and is an ISO 9001:2000 certified company.
Area Manager – SRS Value Bazaar
Manager Operations
Store Operation

 Conducting Staff briefing to ensure motivation of the team.

 Managing the team of CCE’s, Section Incharge and Section Head.
 Ensuring Proper Visual Merchandising of the store
 Ensuring FIFO & LIFO is adhered at all stores
 Ensuring availability of the Stock at the Store.
 Ensuring Quality of the Stock at site.
 Ensuring Grooming and Discipline amongst the team members.
 Ensuring availability of the Staff at store; considering the shift roster.
Treasury Management

 Ensuring Cash sale deposit to the bank on daily basis.

 Ensuring Reconciliation of Cash Sale at store on daily basis.
 Ensuring Gift and Meal Vouchers are deposited to the Accounts Department.
 Ensuring Payment received by Credit/Debit Card is reported the Account Department
by Card Settlement Report.

Reports Analysis

 Analyzing report of Sales, Footfall, Basket Size, Conversion etc.

 Analyzing Report of the Sales Trend of the last month and quarter.
 Analyzing Report of the stock availability and stock requirement at the store
 Analyzing Report of Fast Moving and Slow Moving SKU’s at store level.
 Analyzing Comparison of Sale Price at various other stores (Competitor)
 Analyzing Store Sales Target Report and Individual Sales Target Report.

Logistics

 Ensuring the stock received at warehouse is as per the Purchase Order.

 Ensuring the stock is received is in good condition to avoid expiry and damage.
 Ensuring that stock received is updated in the system.
 Ensuring that all the Bill reaches to the Accounts Department for Payment of the
Vendor.
 Ensuring that stock reaches to the store as per the requirement raised by the store
head.
 Ensuring stock near expiry and stock damaged is returned to Vendor.

Other Activities

 Coordinating with Inventory Department to have control on Pilferage.

 Coordinating with HR Dept. for Manpower Requirement, Salary, Incentives,
uniform and PIP/CAP issues.
 Coordinating with Finance and Accounts Department for Petty Cash and Other
Expenses.
 Coordinating with IT Department for Report Generation and Hardware/Software
Support.
 Coordinating with Marketing Department for Schemes and Promotional
Advertisement.
 Coordinating with Scheme Department for New Schemes and Discounts.
 Coordinating with Public Relation and Corporate Affairs Department for Various
Statutory Licenses and Registrations.
 TRAINING ATTENDED

 Rainbow system applications

 Navision system

 Attended Training organized by SRS Group on “Leadership Development”.

Rainbow system applications

H OM ES R U S T RA D ING LLC MAY 2006 – A PRIL

2007
LAL G ROUP O F C OM PA NIES
D UB A I
U NITED A RA B E M IRATES

Manager-Retail
Established over three decades ago, Lal’s Group has grown into one of Middle East’s biggest
and most respected business organization. Offering a combined retail space of over 1.6 million sq
feet and managing over 50 retail stores, Lals Group owns and operates some of the leading malls
and retail brands in the region of Middle East.

Business Sector

Established in February 2003, Homes R Us, a home-grown concept store is the fastest growing
home furniture and furnishings brand in the Middle East. The concept has been designed and
developed keeping in mind modern-day home décor needs and changing customer lifestyles.

Main activities and responsibilities

• Supervising the recruitment, training, conduct and work of staff.

• Make sure staff are taught correct sales procedures and have a good knowledge of the
products they sell.

• Maintain a high level of customer service and make sure that complaints from customers
about products or staff are quickly resolved.

• Inform staff about new lines of stock and any changes to the prices of stock.

• Draw up staff rosters.

 • Determine the layout of fittings and merchandise so that stock is presented as attractively
as possible.

• Monitor stock levels and place orders with the head office, the company warehouse or
suppliers when stocks begin to run low.

• Coordinate and conduct stock takes, checking and listing merchandise and asset items
such as cash registers, office computers and furniture.

• Determine strategies for sales promotion for old stock, which has been reduced to clear.

H OM ES R U S T RA D ING LLC N OV EM B ER 2004 TO M AY

2006
L AL G ROUP OF C OM PA NIES
D UB A I
U NITED A RA B E M IRATES
Manager-Logistics
Business Sector - A home-grown concept store is the fastest growing home furniture and
furnishings brand in the Middle East.

Main Activities and responsibilities

• Maintaining a centralized warehouse in Gussies in DUBAI, thus controlling the

procurement of all locations.

• To ensure focused approach to all merchandise flow aspects with the objects of
maximizing store turns and minimizing in store overstocks.

• Responsible for replenishing the stocks at different locations in U.A.E.

• To pro-actively react to overstocks / under stocks by consistently monitoring in store and

moving stock around shops.

• To ensure a regular flow of merchandise through the merchandise pipeline from the
warehouse to stores.

• Consistent monitoring of the stock levels with in shops to expedite records from the
warehouse.
 • Being responsible for the correct mix of merchandise is at the store, based on the store
profile, new arrival been checked in at the store and old merchandise is not left at the
warehouse.

• To ensure shop transfers are acted upon quickly and efficiently to maximize the stock
turns within each shop.

• To monitor stock turns to each departments/brands within each store and action out –of-
line areas.

• To consistently monitor theoretical and physical stock levels by doing perceptual

inventory checks in store and the warehouse, to ensure store stock build up sale happens
quickly and efficiently.

• To monitor stock levels during sale to ensure in stock situation through sale.

• Feed back given to buyers based on performance of merchandise, accordingly action can
be taken for re-order, display and price revisions

H OM ES R U S T RA D ING LLC F EB RUA RY 2004 TO N OV EM B ER

2004
L AL G ROUP OF C OM PA NIES
D UB A I
U NITED A RA B E M IRATES
Manager- Warehouse
Business Sector

A home-grown concept store is the fastest growing home furniture and furnishings brand in the
Middle East.

Main Activities and responsibilities

• Warehouse Administration.

• Receiving all imports and local shipments.

• Tally the cartons as per the invoice and make GRN.

• Start sorting consignment as per priorities.

• Barcode printing as per quantity recd from supplier.

• Goods Transfer to Stores as per SRN.

• Shortage/Excess/Damage report to clear once the GRN is completed.

 • Stock Transfer from UAE to all other locations as per request.

• Feed back to Buyers.

• Documentation of all warehouse related issues.

• Scheduling furniture deliveries.

• Coordinating with Head office and Showrooms.

• Check on pending requisitions / pullout and target to finish

• Check on all the cartons which are loaded in the vehicle for Furniture delivery.

• Ensure that all requisitions / pullouts are finished by pullout team and loaded in the
vehicles.

Education:

• Bachelor of Commerce. Delhi University, India

Reference:

• Mr. Anand Kumar Tiwari (Sr. Manager-Operations)

• Mr. Mohan Joshi (Area Manager-Operations)
• Mr. Pratap Dagar (Head – Inventory Department)
.

-x-
4. Duration February 1990 to November 2003

Company

Pragati Press
Okhala New Delhi
India

Business Sector

A well-organized high quality security Printing Press deals in multicolor offset printing and
security printing (Lottery & Cheque Books) with the capacity of 650 working people.

Occupation Manager-Production

Main Activities and responsibilities

• Production & store Administration.

• Supervising Printing Assignments.

• Making shift wise Production Plans.

• Assigning Printing jobs on machines.

• Preparing job wise details.

• Keeping track of maintenance of machines.

• High output by minimizing wastage.

• Adoption of right methods to control wastage.

• To motivate the staff for maximum output.

• To implement incentive schemes for workers on performance basis.

• Maintaining proper stock for raw materials.

• Check on pending requisitions / pullout and target to finish

-x-