SECURITY

CONSULTANT
MONTHLY From the desk of:

Johnnie L. Mock PSP

Security Consultant
Postfach 12 87
66267 Kleinblittersdorf
Germany
E-mail: jmockconsult@mindspring.com
Web: www.jmock-consult.com
Phone/Fax: 49-6805-615971

Risk Analysis, Asset Protection, Physical Security Audits, Security Training and
Development, Firearms Training Programs. I am board certified by ASIS as a Physical
Security Professional. For more information on my cost effective services please visit:
www.jmock-consult.com

Vol. 1. Issue 2.

Welcome to our second edition of Security Consultant Monthly. I was surprised and pleased
at the response I received about the first issue, considering it was a beginning effort. If you
like this monthly, please pass the link on to your associates.
I am truly happy to report that I was notified by the ASIS Professional Certification
Board that I successfully passed the examination for Physical Security Professional
and am now board certified as a PSP.
I am also still soliciting contribution articles from any security field, and will give both
name credit and a link to your website for any published article. So, if you ever wanted
to expound on a security subject to the security community, here is your opportunity, (as
well as to get some free exposure).
 In this issue

1) Consultants Musings: Do your clients trust you?

2) Stories from the Field: “The Stranger”. Or how NOT to
enforce minor rules!
3) Book Review: Risk Analysis and the Security Survey
4) Product Review: 5.11 clothing
5) Product Review: Steelbag
6) Computing for Consultants: Vopt9 defrag
7) Personal Safety: Taxis
8) Final Word:

Consultants Musings

Do your clients trust you?

The security industry exists to protect its clients (and therefore society) from the most un-
trustworthy elements: Criminals, terrorists, as well as the assorted nitwits and morons that
plague modern society. So it is obvious that anyone involved in the security industry should
be trustworthy, and especially from the point of view of the client.
The proof of trustworthiness comes in many forms. Many government contracts require
security clearances with the attendant background checks. Employers run serious
background checks and check references of potential employees in the security department.
The non-disclosure agreement is standard fare for the consultant-client relationship.
But in our industry, trustworthiness goes beyond the official paperwork, and extends into
personal recommendations based on proven track records. In other words, it is about your
reputation.
Security professionals often have access to some of the most private and confidential
information that a client possesses. Consultants doing site surveys see the innermost
workings of access control systems that protect client property. IT specialists often have
access to valuable company proprietary information. Executive Protection specialists often
become aware of much personal information concerning principles and their families.
Unfortunately, much of this information gets passed around and not necessarily in a
deliberate attempt to compromise the client.
I once knew a bodyguard that enjoyed telling in graphic detail some of the most personal
information he was aware of concerning one of his steady protectees and his family. I often
wondered what the reaction of this client would be if he was aware of this information being
exposed. I haven’t seen this gentleman in years, but I am sure that this character flaw of his
eventually caught up with him.
I myself find that I need to be especially on guard when I am sharing experiences and
information with other security professionals where it might be easy to be lulled into a false
sense of “security”. I spent two years as a security supervisor and finally site trainer at the
American Embassy in Kabul Afghanistan and I am very careful in what I discuss about it,
even with other security professionals.
Success in the security industry is based on knowledge, experience, and a reputation for
confidentiality. During the Second World War, America was plastered end to end with
various versions of posters exclaiming, “Loose Lips Sink Ships”
In our profession, loose lips can sink more than just ships. They can sink careers.
So, do your clients know that they can trust you?

Stories from the Field

In the security profession we often perform enforcement functions that rub people the wrong
way. Security often requires people to do things that they don’t want to do, while at the
same time preventing them from doing things they want to do. There is a right way, and a
wrong way to enforce rules, regardless of whether you are a corporate Chief of Security, or
a newly hired security guard.
The following is a short story I wrote for a college English class many years ago. It is based
on a true incident that actually happened during the war in Vietnam. I wrote in the first
person and added a few minor details, but the story is basically true as it happened.
It isn’t really about security rules per-se, but it speaks volumes about how to enforce rules in
general. And how not to. Enjoy. Think. And teach your people to think.

“The Stranger”
By Johnnie L. Mock
st
In the fall of 1971, I was a twenty year old Infantry Sergeant in a Rifle company of the 101
Airborne Division during the war in Vietnam. Our unit spent a great deal of time in the
jungle. The Army policy at that time was that each soldier was entitled to a week’s expense-
paid R&R (Rest and Relaxation) trip to some exotic place such as Hong-Kong, Bangkok,
Singapore, Sydney or Honolulu.
When my turn came, I opted for Bangkok, and was sent to our rear area base camp on the
next resupply helicopter. I was given a clean uniform (the one I had, I had been wearing for
two weeks), and a hot shower. Later, I ate my first hot meal in quite awhile, and felt like a
real human being for the first time in a long time.
Since the next flight to the R+R center wasn’t until the next day, I had to spend the night at
the base camp. I decided to catch the evening movie at the outdoor theater, which was
situated in the middle of an old abandoned Vietnamese graveyard. It also had a small
Enlisted Men’s Club just next to it, and I decided to purchase some adult libation to enjoy
with the movie.
Only about 25% of the soldiers in Vietnam were actually involved in combat, and I was one
of them. The rest were rear area support soldiers. WE called them REMFS (an acronym, the
first two words stand for “Rear Echelon” (or area) and I will leave it to your imagination to
decide what the MF stand for.
Anyway, entering the club, I noticed there were only two customers, both “rear area”
types, playing spades at a table, and the bartender, an OBVIOUS rear area type, stocking the
cooler behind the bar.
At that time the Army club system had a rule against wearing your hat at the bar. Each bar
had a small brass bell hanging over it, and if the bartender rang the bell before you removed
your hat, you had to buy the bar a round before you could be served. Knowing this, I insured
that my hat was off before standing at the bar. The bartender gave me a cold look and said,“
What do you want?”
Eyeing a glass door cooler that had two bottles of Cold Duck, I made my decision. As I
didn’t have enough money to buy both bottles, I ordered one. The bartender retrieved the
bottle and placed it on the bar before me. As I reached for my wallet to pay for it, the back
door opened, and “The Stranger” walked in. I have always thought of him as that, “The
Stranger.”
During the war, each of the Armed Forces and some civilian agencies had covert operations
troops doing top secret missions. They always wore non-standard uniforms, such as the
popular “Tiger Stripe” fatigues, and no rank or other identifying insignia. The Stranger was
one of these.
He had obviously been in the field a long time. He had that tired, haggard look that only
combat troops get. Walking to the bar, he placed his M-16 rifle on it, dropped his rucksack
at his feet, and in a soft, polite voice asked the bartender for a beer. He hadn’t taken his hat
off.
Walking to the bell, the bartender rang it, and began railing about stinking nasty field troops
who never took baths, always wanting to break the rules, and that the stranger had to buy the
bar a round to be served. I myself took exception to the bartender’s comments as I too was a
field troop (although recently bathed.) However, before I could say anything, The Stranger
removed his hat, and in a polite voice said, “Buddy, I’m sorry I forgot the rule. I don’t have
enough money to buy the bar a round. Just enough for one beer, and if you will sell it to me,
I will leave and drink it somewhere else”
The bartender immediately began a tirade of verbal abuse against The Stranger, ending
with, “And now you can get your stinking ass out of my club!” You could have heard a pin
drop. The two spades players stopped playing and began watching, but I was the only one to
see the subtle change come over The Stranger’s face. And to understand what it meant.
Grabbing his M-16 rifle with his right hand, he flipped it over, aimed it at the bartender’s
midsection, and flipped off the safety. It was the loudest “click” I had ever heard. The
bartender, suddenly realizing he had gone WAY too far began stammering “Whoa, slow
down, it’s O.K., you don’t have to buy the bar a round!”
The Stranger replied, now in a different, cold, icy voice, “That’s right, I’m not going to buy
the bar a round. YOU are! Set them up and move fast!” The bartender, now sweating
intensely, tossed the spades players two cans of beer, and set one on the bar in front of The
Stranger. He had forgotten about me, as I was standing behind him. The Stranger nodded
towards me and said, “The young Sergeant too!” The bartender turned, retrieved the other
bottle of Cold Duck, and set it on the bar before me.
The Stranger used his left hand to stuff his beer inside his shirt, replace his hat, and grab his
rucksack, all the while keeping his rifle aimed at the bartender’s midsection. He slowly
backed towards the door that he had come in, and said to the bartender, “The next time you
want to give a hard time to the people who are REALLY fighting this war, try remembering
tonight!” and he disappeared into the darkness.
The bartender stood in shock, jaw open, and I realized I had about two seconds to take
advantage of a golden opportunity (and a little poetic justice as well!). Grabbing both bottles
of Cold Duck (neither of which I had paid for!) I sprinted past the spades players and out the
front door. As the warm darkness enveloped me, I heard the bartender yell, “Hey, come
back here with those bottles!”
Later, while comfortably leaning back on a Vietnamese gravestone, watching Rod Steiger
play Napoleon, I opened my second bottle of Cold Duck. Closing my eyes, I envisioned The
Stranger. I remember whispering into the night, “Buddy, I don’t know who you were, but
you will always be an A number one rice paddy daddy to me!”
And I drank to his good health

Book Review
Risk Analysis and the Security Survey
Third Edition
James F. Broder CPP
Butterworth-Heinemann
ISBN 13: 978-0-7506-7922-0
ISBN 10: 0-7506-7922-0

This is an excellent text the title of which actually belies the tremendous amount of
information it contains. Mr. Broder takes the reader through the intricacies of risk,
vulnerability and threat identification, risk measurement, quantifying and prioritizing loss
potential, and cost benefit analysis, all in a very readable and understandable way. This is by
no means a dry text. He gives an overview of the security survey and discusses in great
detail the survey report and the methods of good writing. His chapter on determining
insurance requirements is understandable even to the novice. Part 2 of the book is devoted to
emergency management and business continuity planning. The appendices section gives the
reader lists such as security survey work sheets, professional practices for business
continuity planners, and much, much more.
This text is required reading for anyone studying for the ASIS Physical Security
Professional examination and is a must for anyone involved with security surveys or
business continuity. It is available to ASIS members at a discount at their online bookstore.
 Product Review

5.11 Clothing

The 5.11 line of clothing has been well known to law enforcement, military, and security
contractor types for a long time. But many security professionals who work in more genteel
environments may not be aware of the practical and comfortable items they produce for
almost any occasion. From tactical pants, shorts, jackets, and shirts, to fashionable polo
shirts and jackets, they have something for every security professional.
The item under review this month is their tactical shirt, which come in both short and long
sleeve, cotton and polyester, and in nine different colors. They are available in both men’s
and women’s cuts.
Don’t let the term “tactical” put you off. I have worn these shirts in both tactical
environments in Kosovo and Afghanistan as well as casual wear on the street. They are
extremely well made and look sharp. I particularly like them for traveling by air because of
the two concealed breast pockets, as well as being extremely comfortable for travel. These
two pockets are Velcro closed and when properly closed, look like a seam. I put my passport
in one side and spare cash in an envelope on the other. The only way a pickpocket is going
to get your goodies out of these pockets is if you are dead asleep. Pictures from their
website.

They also carry a covert casual shirt with closures that look like buttons but allow quick
access to a shoulder holster for those whose duties require that they be covertly armed

You can check out their complete line of clothing and gear at:
http://www.511tactical.com/Shop
 Product Review

Steelbag

If you have need for a truly armored case to carry computers, sensitive equipment, ect, this
is truly an excellent quality line of cases. Made in the Netherlands, and are strong and
lightweight. I do not own one of these, but had the chance to examine one first hand at a
PSP training session in Corsendonk Belgium. They come in a complete line ranging from a
small case for valuables all the way up to trolley luggage models. They use a truly massive
cable to secure the Steelbag to anything you care to lock it to. There is a full line of
accessories to customize any model.
You can check out their complete line at: http://www.steelbag.nl/

Computing for Consultants

Vopt9 Defrag

If you are like me you probably have at least two computers, a desktop for home/office, and
a laptop for travel. And you use them both. A LOT! Time is always of the essence, and a
slow computer is often more than an aggravation. Two basic elements determine how fast
your computer will function: The amount of memory, and how fragmented the disc is. Many
of the programs we use now in the industry tend to fragment hard drives rapidly requiring
defragging often. I have never liked the defrag program that came with any version of
Windows. They are S L O W! Because of this, there are a number of defrag softwares on
the market: some free, some cost, some work well, some don’t.
Vopt 9 by Golden Bow is a program that not only works well, it is fast. And they give you a
full function 30 day free trial, and then it is $40.00 to register it for one machine.
This program defragments the hard drives of both of my computers faster than any program
I have ever used. It has a number of extra features such as disc clean up, and some tools to
enhance computer health. If you find yourself defragging your hard drives often, this is an
excellent choice for an after market program.
Available for download at: www.goldenbow.com
 Personal Safety

Taxis

Those who travel often usually have the need to utilize local taxis for personal
transportation. In most places in the US or EU, you are perfectly safe, but there are some
common sense procedures you need to follow even in these locations, not to mention less
developed parts of the world. It is important to insure that your cab is an authorized taxi.
Most international airports scrutinize the taxis available there, but it is always a good idea to
get information on reliable taxis from your local contact before hand. Most places require
that the driver have his picture license available and on display. Make sure the face matches
the picture. Plan your route before hand using the most available maps. Tell you drive how
you want to get to your location. This lets the unscrupulous ones know that the old “round
the block four times to increase the fare” probably isn’t going to work on you. Insure he
actually turns the fare meter on to avoid a later dispute about the proper amount. Carry
enough small denomination local currency to handle the fare without having a “no can make
change” hassle. And last but not least, insure that whatever cab you get into has functional
door handles and lock buttons and that the door does not automatically lock. Some honest
cabbies have taken to removing the rear inside door handles and automatically locking the
doors to protect themselves from those who refuse to pay. However, this leaves you totally
trapped in case of a severe accident, or if the cabbie wants to take you for a ride you hadn’t
planned on.

Final Word

We enter this New Year with many uncertainties. A new American President has been
elected which will affect the security policies of the United States as well as the rest of the
world. Terrorism and crime continue to escalate, and the current worldwide economic
difficulties will undoubtedly fuel the fires. But the security industry will continue to evolve
with new tactics, techniques and technological advances to combat evolving threats. It is
important to stay current in the most recent best practices methods.
Networking with other professionals will continue to be increasingly important to the
security professional, not only for client and job references, but to stay on top of the
important information being generated daily that can have great bearing on any particular
job assignment.
We actively solicit articles from fellow security professionals as well a feedback from
readers! I am particularly eager to hear from IT and Executive Protection
professionals!
And as always, we wish you a safe and profitable New Year!

Johnnie L. Mock PSP