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Matcor: The Turnkey Solutions Issue
Matcor: The Turnkey Solutions Issue
Matcor: The Turnkey Solutions Issue
matcor.com
MATCOR has always been committed to quality in providing turnkey solutions and personalized service to our customers anywhere in the world. This couldnt be truer today as evidenced by MATCOR recently receiving ISO 9001:2008 certication. This milestone achievement validates our commitment to quality, and afrms that MATCOR has thoroughly documented its quality processes while meeting the stringent qualications for the global ISO 9001:2008 standard.
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Clients want to be condent that they are doing business with an organization that consistently meets or exceeds their needs, and helps to better position their company to achieve overall business goals.
hy is ISO certification so important? It was designed to help organizations meet the needs of customers and other stakeholders while also meeting requirements related to the product. ISO 9001 integrates a system to identify, measure, control and improve our core processes, ultimately leading to improved business performance. This recent ISO 9001:2008 certification ensures that our clients can be confident that MATCOR approaches every challenge with demonstrated quality processes in delivering an innovative, cost-effective and uncompromising commitment to a safe solution. ISO 9001:2008 is globally regarded as the most comprehensive body of standards on quality management systems (QMS) and practices. Based in Geneva Switzerland, the non-profit group, the International Organization for Standardization, is known as ISO and began in 1926, focusing mainly on mechanical engineering. Today, it is the worlds largest standards developing organization comprised of 175 countries, publishing more than 18,000 international standards. It is the foremost authority on quality standards and is designed to homogenize industrial standards so equipment, services and working methods become compatible across national borders. A systematic approach to achieving client satisfaction is thus ensured. Like time, businesses change and so do the way processes are judged. Significant revisions by the ISO came in 2000 and again in 2008, thus evolving ISO 9001 to meet the growing needs of manufacturing and service sector industries. It is now
three standards - ISO 9001, 9002 and 9003 - combined into one. It addresses many business managing concerns and lays great emphasis on the critical areas of customer focus, people involvement, and most importantly, continuous improvement. The key to ensuring that ISO 9001:2008 delivers real business benefits and service improvements is in its implementation. Senior management must fully support and endorse the implementation of the quality management system so it doesnt lose impetus and fail. MATCORs senior management has no intention of failing. Achieving ISO 9001:2008 Certification is an important milestone for MATCOR. This certification confirms to our global clients our commitment to quality at all levels of our organization, said Jeff Stello, President and CEO. As a result of this certification, MATCOR anticipates continued growth in our business operations and the bottom line. Adoption of ISO 9001:2008 leads to better international status and frequently becomes a necessity to be acknowledged as an approved supplier to other ISO 9001:2008 certified organizations. Companies also benefit financially. An analysis performed by David Levine, business professor at the Haas School of Business at University of California, Berkeley, shows that a company experiences, on average, a nine percent increase in sales specifically attributable to an improved ability to meet customer expectations with the implementation of ISO 9001:2008 The scope of MATCORs certification includes the design, manufacture and distribution of cathodic protection systems. MATCORs Quality Management System was assessed by Eagle Registrations, an accredited registrar who performs independent assessments against the requirements of the
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information relating to client satisfaction, process trends and supplier performance is analyzed. Key performance indicators (KPIs) relating to process performance are measured and the metric analysis results are regularly reported to senior management. KPI analysis identifies areas needing improvement and provides guidance for determining where targeted corrective action should be made. This allows MATCOR to pursue continual
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www.matcor.com/quality
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