REA ABELIDA MISSIONA

#300 Saint Andrew Street, Brgy. Holy Spirit, Quezon City (02) 427-2079 / (0915) 2408079 jdsully615@gmail.com

WORK EXPERIENCES
Convergys Philippines Incorporated 2010 - Present
MDC 100 Building, Eastwood City, Libis, Quezon City

September

Position: Technical Support Representative, Tier 1 Responsibilities: Efficiently provide product-specific troubleshooting over the telephone. Create trouble tickets and deliver high-quality customer care. AT&T DSL 9-states September 2010 March 2012 AT&T Uverse March 2012 March 2013 Microsoft Office AnswerDesk March 2013 May 2013 Ecclus Language Academy June 2010
#18 Matalino St, Diliman, Quezon City

November

2008

Position: Listening Teacher, Small Group Classes Responsibilities: Prepare weekly lesson plans for each class, and individual assessments for each student. Create skill-specific tests and supplementary materials in linewith current listening topics. Deliver and manage quality listening classes by giving prelistening activities, post-listening discussions, as well as meticulous dictation activities to hone students listening skills. Provide grammatical corrections to students dictation activities, as well as discuss vocabulary, mechanics and usage of the English language as encountered in the lesson. Occassionally show and discuss current movies, US TV shows, and CNN clips to foster advanced speaking-listening comprehension. Ambrose Industries Incorporated September 2008
Sooner Farm, Brgy. Timbao, Bian, Laguna

June

2008

Position: Toolings Design Trainee Responsibilities: Provide working drawings for small orders and in-company machine repairs.

 Design welding jigs for regularly-ordered client products. Create a promotional catalogue for the company featuring 3D colored racking system parts.

RamTech Incorporated, Ramcar Group of Companies 2007 June 2007

Sta. Maria Technological Park, Sta. Maria, Bulacan

March

Position: Food Equipment & Machineries Design Trainee Responsibilities: Update company archive drawings for re-orders and reproduction. Prepare working drawings for small orders and in-company machine repairs. Gather new measurement and prepare archive drawings for updated or redesigned food equipment and machineries.

EDUCTIONAL BACKGROUND
Meralco Foundation Incorporated - Technological Institute 2003 2008 3-year Industrial Technician Program focused on Tool & Die Technology Recipient of the 3-year full scholarship program Commonwealth High School 1998 - 2002 Contributor to the school paper Gintong Dahon Legion of Mary Elementary School 1992 - 1998 rd Graduated with 3 Honors -

SEMINARS ATTENDED
Summer Sit-in Classes: Instrumentation Department March June 2006 Pneumatics Industrial Control (42 hours), Electro-Pneumatics Industrial Control (42 hours), and Basic PLC (42 hours) conducted by Instrumentation Department, held at Meralco Foundation Technological Institue from March to June 2006.

SKILLS
Proficient in Autocad 2007 and CNC programming; handling and operation of Mechanical Workshop tools and machines such as milling, lathe and surface grinder; Proficient in computer applications such as Microsoft Word, Excel and Powerpoint; with a typing speed of 40 words per minute; advanced internet browsing for research and data-gathering; Articulate in spoken and written English and Filipino; Experienced in project management

PERSONAL DATA
Date of Birth: Place of Birth: Height: November 30, 1985 Quezon City 54

Weight: Civil Status: Religion: Citizenship:

140 lbs Single Born Again Christian Filipino

(Character references are available upon request.) I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Rea A. Missiona