Professional Documents
Culture Documents
Actividad Ingles Customer Focus
Actividad Ingles Customer Focus
regulatory
requirements expectations
Customer Focus
Wants to
Communicate
To
Establish
To
Transfer
Information
Meet
Requirements expectations surveys design services search for new markets Preferences location Price occupation
Desing products search for new markets satisfy customer's needs match benefits design services standarize products
priorities location desires unsatisfy wants occupation Requirements life style Price others
To know customer
To
By means of
to know
surveys
statutory Regulatory
Of
Establish
of
requirements
of
of
To
communication
of
information