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  • T5 B63 IG Materials 3 of 3 FDR - 12-11-02 Peterson Memo Re Draft Memo On Visa Issuance 488

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    The document is a log entry report from the Office of Inspector General summarizing a memorandum received from the Foreign Service Institute regarding recommendations from a draft inspection report on visa issuance policies and procedures. The memorandum from FSI concurs with recommendations 17 and 19 from the inspection report. Recommendation 17 suggests adapting language training to better serve consular officers' needs, including interview techniques. FSI notes language modules already include consular training and they will expand this training. Recommendation 19 proposes funding development of interview training materials and expanding basic consular course training. FSI concurs and notes plans to use expertise from outside experts to help identify illegitimate travelers.

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    T5 B63 IG Materials 3 of 3 Fdr- 12-11-02 Peterson Memo Re Draft Memo on Visa Issuance 488

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    The document is a log entry report from the Office of Inspector General summarizing a memorandum received from the Foreign Service Institute regarding recommendations from a draft inspection report on visa issuance policies and procedures. The memorandum from FSI concurs with recommendations 17 and 19 from the inspection report. Recommendation 17 suggests adapting language training to better serve consular officers' needs, including interview techniques. FSI notes language modules already include consular training and they will expand this training. Recommendation 19 proposes funding development of interview training materials and expanding basic consular course training. FSI concurs and notes plans to use expertise from outside experts to help identify illegitimate travelers.

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    34 views4 pages

    T5 B63 IG Materials 3 of 3 FDR - 12-11-02 Peterson Memo Re Draft Memo On Visa Issuance 488

    Uploaded by

    9/11 Document Archive
    The document is a log entry report from the Office of Inspector General summarizing a memorandum received from the Foreign Service Institute regarding recommendations from a draft inspection report on visa issuance policies and procedures. The memorandum from FSI concurs with recommendations 17 and 19 from the inspection report. Recommendation 17 suggests adapting language training to better serve consular officers' needs, including interview techniques. FSI notes language modules already include consular training and they will expand this training. Recommendation 19 proposes funding development of interview training materials and expanding basic consular course training. FSI concurs and notes plans to use expertise from outside experts to help identify illegitimate travelers.

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    of 4

    Office oftrispcctor General

    Log Entry Report

    OIG Number 02-17051 Addressee IG


    Date Received 12/12/20021
    Document Date 12/11/20021 Source
    S/S Number From IFSI-Katherine H. Peterson

    Subject Draft Inspection Memorandum Report on Visa Issuance Policy IGRef


    land Procedures. Copy given to CPO/PRA-Temchatin on
    112/12/02.
    Comments Recommendations 1 7 and19

    Sensitive
    Comments
    Log Action
    OICNum Office Code What Action Routed Due IntolG OutOflG

    02-1705 IG C Information
    '-1205. CEQ-PRA Temchat C Information
    .2-1705 ISF A Approp. Action 12/12/2002

    Printed On 12/12/02 by taylorm I of I


    United States Department of State
    Foreign Service Institute
    George P. Skultz \nlionnl Foreign Affairs Training Center
    Washington, D.C. 20522-4201
    December 11,2002

    MEMORANDUM

    TO: OIG - Clark Kent Ervin

    FROM: FSI - {Catherine H. Petera

    SUBJECT: Draft Inspection Memorandum Report on Visa Issuance Policy and Procedures

    Below, please find FSFs comments on recommendations 17 and 19 in the draft inspection
    memorandum report. If you have any questions, please contact Ms. Catherine J. Russell,
    Executive Director for Management at (703) 302-6729.

    FSI Response to OIG Draft Inspection Memorandum Report on


    Visa Issuance Policy and Procedures

    Recommendation 17: Language training should be adapted to serve better the needs of consular
    officers and should include interviewing techniques. (Action: M/FSI)

    FSI concurs with the recommendation. Currently in most language curricula, there are
    specialized modules developed in coordination with posts and FSI's Consular Training Division.
    Language students assigned to consular positions are given the opportunity to work with
    consular modules in the latter stages of their scheduled training. The topics include interview
    practice on the topics of immigrant and nonimmigrant visas as well as arrests, deaths, welfare-
    and-whereabouts of U.S. citizens, and telephone inquiries. There is also work with documents
    such as birth and marriage certificates, government forms, etc. FSI is currently updating
    consular tradecraft materials in Arabic in consultation with posts and CA, and plans to expand
    consular tradecraft training throughout the language school. These materials will increase the
    emphasis on interviewing skills.

    Recommendation 19: The Department should fund the development of interview training
    materials designed to satisfy visa officers' needs and expand the basic consular course to include
    this additional training. (Action M/FSI)

    FSI concurs with this recommendation. As noted by the OIG, the Consular Training Division
    has already augmented the training previously provided on interviewing in ConGen. In addition,
    we have developed a plan to use the expertise of an outside expert on interviewing, which is
    intended to give ConGen students additional, substantial help in identifying illegitimate travelers/
    applicants. We hope to give our students the benefit of the knowledge of the best interviewine
    experts in the U.S. 5

    cc:
    OIG/ISP - Charles Anderson
    Drafted by:

    FSI/EX-Laura Sells (26731) 12/11/02

    Cleared by:

    FSI/EX - Catherine J. Russell 12/11/02


    FSI/SPAS - Ellen A. Shippy 12/11/02
    FSI/SPAS/CON - Steven S. Maloney 12/11/02
    FSI/SLS - Michael C. Lemmon 12/11/02
    FSI/SLS - David H. Argoff 12/11/02

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