June

“Our Profit is
2008
Your Success”

An Affiliate Of
Coming June 12th!
Upcoming Events

June
3rd Annual Golf Outing
June 12, Toad Valley
1:00 Shotgun start
Registration attached

3rd Annual Golf Outing July

General Membership Meeting
4-Person Best Shot, 1:00 Shotgun start July 15, Noon
There are a couple of foursome slots available; contact us immedi- “Get these #!@& dishes off my
ately for your spot! Reward yourself with a fun day, network with buildings!”
industry peers, and end with a steak dinner and prizes! Presented by Jim Van Dyke
ICS Advanced Technologies
A special THANK YOU to these Vendor Members for sponsoring holes and/or foursomes: Un-clutter your property with single
dish, single wire satellite distribution
A+ Lawn and Landscape Hard Tops of Des Moines Location TBA
Apartment Finder ICS Advanced Technologies
A.Q. Allstate Pest Control Jetz Service Company September/October
BDS Laundry Management Johnstone Supply NAAEI CAM Series
September 2, 9, 17, 23, 30
Carpet Source Marsden Building Maintenance
October 7 & 14
Coinmach Reliable Construction
Cort Furniture Rental Sherwin Williams Floorcovering
First Advantage SafeRent Sudzy’s Carpet Cleaning
Furniture Options Waste Management
Gorman Roofing

Inside Your Newsletter:

Committee Updates New Members A/C Class, Rebates for increasing R-Values
2009 CIAA Board Members Announcements, Promotions and Postings Golf Outing Registration
Legislative Update Vendor Spotlight - Furniture Options NAA Education Conference
“Zap the Gap” snapshots Vendor Listings NAA Connect
 Committee Announcements
Education Committee
YOU’VE WORKED HARD, YOU’VE EARNED IT...
Now, get one of the most respected
and recognized designations in the
apartment industry
NAA Education Institute’s CAM series:
September 2, 9, 17, 23, 30; October 7, 14

Only $500!- Look for registration form in July’s newsletter

Vendor Council
The 3rd Annual Trade Show will be held on
October 22 at the West Des Moines Sheraton
Hotel from 5 - 8 pm. “Around the World of
Property Management” will continue the tradi-
tion of being the top industry trade show!

Membership Committee
We need some volunteers for the Membership Committee phone tree! If you are willing to
help make occasional calls to members regarding upcoming events, please contact Lori Young
at 515-279-8804, or email her at RoyalO@Goldmark.com.

2009 Board Members and Committees

President and Association Executive
Rick Koontz, Signature Place
Vice President
Jennifer O’Brien Konior, TAB Properties
Treasurer
Lori Young, Royal Oaks
Secretary
Heather Benton, Evergreen Terrace
Past President Legislative Committee Chair
Melissa Johnson, Olde English Village
Jennifer O’Brien Konior, TAB Properties
Vendor Council Co-Chairs
Tom Newton, Gorman Roofing Membership Committee Chair
Mary Spain, Apartment Finder Lori Young, Royal Oaks
Education Committee Chair Public Relations Committee Chair
Mary Spain, Apartment Finder Ellen Wade, The Des Moines Register

Page 2 Website: www.ciaahq.org

 Legislative Committee
PLUMBING BILL: Governor Culver signed the plumbing bill on May 25. Effective July 1, 2009, landlords will be
able to perform "routine maintenance" on any of their properties without the need for a licensed plumber performing the
tasks. Anything beyond "routine maintenance" will require a licensed plumber to perform the repair. It is unclear how
this definition will be enforced.
The "routine maintenance" definition is as follows:
NEW SUBSECTION. 17. "Routine maintenance" means the maintenance, repair, or replacement of existing fixtures or
parts of plumbing, HVAC, refrigeration, or hydronic systems in which no changes in original design are made. Fixtures
or parts do not include smoke and fire dampers, or water, gas, or steam piping permanent repairs except for traps or
strainers. Routine maintenance shall include emergency repairs, and the board shall define the term emergency repairs to
include the repair of water pipes to prevent imminent damage to property. "Routine maintenance" does not include the
replacement of furnaces, boilers, cooling appliances, or water heaters more than one hundred gallons in size.
We will continue to work with the Plumbing Board on a satisfactory definition of "emergency" to ensure that we are pro-
tected.
COURT FEE INCREASES: One of the last bills to pass in the 2009 session increased the fees for certain court filings.
The bill, SF 478, was subject to Governor Culver's line-item veto power. However, the Governor did not veto the sec-
tion and he signed the bill on May 26, so the following increases will go into effect immediately:
A civil filing increases from $100 to $185. A small claims filing increases from $50 to $85, and a small claims appeal
increases from $75 to $185. The fee to file a mechanic’s lien increases from $20 to $50.

“Zap the Gap”

Page 3
 Our Newest CIAA Members
New Vendor Members
Candlewood Suites
Iowa Website Designer
American Security and Investigations

Announcements, Positions, and Postings

Signature Place welcomes RJ Koontz
and Chad “Pete” Stills as Maintenance
Technicians.
Goldmark announces two new manag-
ers: Lori Young is the Property Man-
ager at Royal Oaks and Jenny Stone
is the Property Manager at Eastview.
The Peterson Companies welcomes
Joe Norris as a Maintenance Techni-
cian. John Hastie has been promoted
to Maintenance Supervisor for The Pe-
terson Companies. Congratulations
John!
“To stay ahead, you must
have your next idea
waiting in the
wings.”
- Rosabeth Moss Kanter
“Take time to appreciate
employees and they
will reciprocate in a
thousand ways.”
- Bob Nelson
Winwood Apartments welcomes
Jackie Procknow to their team as FT
Administrative Assistant .
Des Moines 360 is pleased to announce
that IowaApartmentLiving.com will
officially launch on Monday, June 8.
Karen Sol is a new employee with BH
Management. She is the new Property
Manager at Westpointe Apartments
and Townhomes. BH Management
has promoted Jill Kline to Property
Manager at Bennett Grand Woods.
Congratulations Jill!

Please send new hires, promotions, and job postings to info@ciaahq.org for inclusion in the newsletter

CIAA on : Click here Email: info@ciaahq.org

Page 4
 Vendor Spotlight
Furniture Options
Furniture Options is dedicated to offering complete home furnishings to people in transi-
tion through our standard rental, quick ownership or instant purchase options. Industry sta-
tistics state that up to 15% of your future resident will need rental furnishings. Whether
your property offers furnished apartments or the resident rents furniture on their own, Fur-
niture Options is here to help. Let us help improve your occupancy by filling the needs of
those potential residents. We make it as easy as 123, orders can be called in, faxed in or
e-mailed. We guarantee next business day delivery and will even try to deliver same day
if the order is place by noon. To hear more
about your options please contact April or
Michelle at 515-251-4100, or visit our show-
room at 4245 109th St. in Urbandale.

Need a Vendor? Call a Member First!

A+ Lawn & Landscape
Abendroth & Russell, P.C.
American Security and
Investigations
A.Q. Allstate Pest Control
American Family Insurance
Jared Frank Agency
Apartment Finder
BDS Laundry Management
Candlewood Suites
Carpet Pro - Baker Interiors
Carpet Source
Central Iowa Duct Cleaning
CertaPro Painters
Coinmach Corporation
Concentra Medical Centers
Cort Furniture Rental
Des Moines 360, Inc.
The Des Moines Register
DeWitt Painting
Diamond Vogel Paints
First Advantage SafeRent
Furniture Options
Gorman Roofing Services
Hard Tops of Des Moines
ICS Advanced Technologies
Iowa Website Designer
Jetz Service Co.
Johnstone Supply
Lawns Plus
Lint United Van Lines
Marsden Building Maintenance
Nationwide Office Care
Qwest Communications
RealPage, Inc.
Red Capital Group
Reliable Construction
Select Van & Storage
Shelton Painting
Sherwin Williams Floor Cover-
ings
Sherwin Williams Paint
Sears Commercial
Simply Clean
Springer Pest Solutions
State Farm - Glen Waterhouse
Stew Hansen’s Dodge City-Jeep
Stitzell Electric Supply Co.
Sudzy’s Carpet Cleaning
Tenant Data
Waste Connections
Waste Management
Wayout Consulting Services
William Penn University College
for Working Adults

To Become A Vendor Member Contact: Vendor Website Page

Rick Koontz at 515-226-2100 signaturerick@gmail.com
Page 5
Tom Newton at 515-883-0838 tomn@gormanroofingservices.com
 A/C Training
Johnstone Supply is offering a signifi-
cant discount to CIAA members for a 6
week Air Conditioning course coming
up called “Everything A/C”. CIAA
members pay only $15/week or $75 for
the entire course. This is an excellent
way for your maintenance staff to under-
stand the ins and outs of Air condition-
ing systems before the full brunt of sum-
mer.
This class will utilize a live working A/C
specifically designed for training. 90%
of the class will consist of live demon-
stration and student participation.
You must register for this course in ad-
vance. Contact Cory Paeper at 333-1293
or cory.paeper@johnstonesupply.com.

Tax Credits and Rebates for Increasing R-Value

Get your buildings insulated this year. There are tax credits as well as MidAmerican Energy re-
bates that can truly cut costs. Springer Professional Home Services can do no-charge energy au-
dits with absolutely no obligation.
Here is some information on the MidAmerican Energy rebates to current gas & electric custom-
ers:
If your building has less than an R-30 value you are eligible for a rebate. If you increase your
buildings R-Value to an R-20, the rebate is $.04 cents times the added R-Value, times the number
of square footage. For example: Your building currently has 2.8" of insulation or an R-10 Value.
Adding 3" of insulation will give you an R-20 Value. Your building has 20,000 sq. ft. of attic
space. You would get $.04 x 10 (added R-Value) x 20,000 (sq. ft.) = $8,000 rebate.
In order to receive the $.04 rebate, you MUST have an Energy Audit or currently be on the Energy
Audit program through MidAmerican Energy. If you fail to get the audit, your rebate will be $.02
per square foot. Springer Professional Home Services would bid and complete the above example
for $6500, meaning your insulation is FREE if you have had the audit. And, you'll save heating
and cooling costs to boot. Your rebate cannot exceed the cost of the project.
Contact David Campbell at Springer Pest Solutions for complete details. Page 6
 3rd Annual Golf Outing
Friday June 12, 2009, Toad Valley Golf Course
1:00 Shotgun Start, 18 Hole – 4 Person Best Ball
COST: $65.00/person (includes green fee, cart, dinner, prizes)
Steak Dinner, awards, cash prizes and giveaways will follow your golf round!
If you don’t want to stick around for dinner, your 18 holes cost only $45.00
If you don’t golf, join us for dinner for only $20.00! Either way it’s a great time!
FOR MORE INFORMATION CONTACT TOM NEWTON @ 883-0838

Mail registration and payment to: CIAA, 3775 E.P. True Parkway, Suite 263
West Des Moines, IA 50265
Individual sign ups welcome; we’ll place you on a foursome!
Name Phone

Name Phone

Name Phone

Name Phone

Method of Payment Check Cash

Registrations with team names must be received no later than June 1st, 2009
 IT’S YOUR MOVE!
Take your place at the 2009 NAA
Education Conference and Exposition
June 25-27, 2009
General Session Speaker
Mandalay Bay Resort and Convention Center Dana Carvey
Las Vegas Comedian
Thursday, June 25
General Session Moderator
Jim VandeHei
Co-founder, Politico
Friday, June 26
General Session Speaker
Steve Forbes
Chairman & CEO of Forbes
Saturday, June 27
REDUCED HOTEL RATES NOW AVAILABLE! REGISTER BY JUNE 15, 2009 AND SAVE $100!
MANDALAY BAY: $129 | THEHOTEL: $159 | LUXOR $79 | MGM GRAND: $119
FOUR SEASONS: $179 | THE SIGNATURE AT MGM GRAND: $164 www.naahq.org/educonf
 Connect
With NAA
Don’t Miss Out on the
2009 NAA Education Conference
By Ron Shelton, CAPS
2009 National Apartment Association Chairman of the Board
Amalgamated Management Corp.
I
t’s not too late to register for the
industry-leading 2009 NAA
Education Conference & Exposition,
scheduled for June 25-27 at the
Mandalay Bay Resort & Casino in Las
Vegas. This year’s premier event for the
apartment industry will provide the
best education, insight, contacts and
strategies for success across the country.
Register and reserve your accommoda-
tions at www.naahq.org/educonf.
NAA has frozen registration rates until
June 15 at $700 for members and $825 for non-members, and has
secured discounted hotel rates starting at $79. Be sure to spread the
word about the tremendous value of this conference to your colleagues.
This year’s theme is “It’s a New Game... Knowledge is Power,”
and that is precisely what we are offering. Our program will arm
our attendees with the knowledge and power to face the challenges
ahead in these changing times.
National Lease Program Offers Webinars
Join the National Lease Program staff on the last Wednesday of
every month for instructional Webinars. Each Webinar will feature
a 30-minute tutorial instructing the user how to integrate the lease
program and Blue Moon with existing property management soft-
ware. Webinars will include the history of the lease program, the
benefits and value to using the program, participating states and a
listing of companies currently using the lease. They also include
step-by-step instructions on how to customize and manage the
lease, based on specific community requirements.
At the end of each Webinar, Shari Taylor, Director of Operations
for Blue Moon; and Michael Semko, VP and Legal Counsel for the
National Lease Program, will moderate an interactive question-
and-answer session.Webinars will be held the last Wednesday of
each month at 2:30 p.m., ET (with some exceptions).
If you wish to register or if you have questions, please contact Justin
Barker at justin@naahq.org or Gina Torretti at gina@naahq.org.
Dolben to be Inducted Into NAA Hall of Fame
The NAA Hall of Fame has a new member. Deane Dolben, CAPS,
President of The Dolben Company, Boston, will be inducted into the
NAA Hall of Fame on June 25 at the 2009 NAA Education
Conference & Exposition in Las Vegas.
Induction into the NAA Hall of Fame represents the highest
honor that can be bestowed upon an apartment professional. He is
the 12th person inducted over the 70-year history of NAA.
Dolben, a Past Chairman of the Board, has been active in apart-
ment industry leadership since 1997, when he was President of the
Rental Housing Association of the Greater Boston Real Estate Board.
In 1998, he played a key role in bringing the Northeast into NAA’s
membership. Dolben served as NAA President (now recognized as
Chairman of the Board) in 2004.
NAAEI Promotes Apartment Careers at DECA
The NAA Education Institute (NAAEI) recently participated in the
national DECA career preparation conferences for college and high-
school students in Anaheim, Calif. NAAEI sponsored a panel at the
DECA Business Management Academy, which attracted more than
250 college students. Students learned about exciting career opportu-
nities in apartment management and were impressed to meet apart-
ment industry professionals who had been able to advance quickly in
their careers and find their niches in apartment management.
NAAEI exhibited at the DECA Career Fair, which was visited by
1,600 college students, and recruited apartment professionals to
judge DECA college and high-school competitive events and serve as
mentors to high school students. To learn about how you can get
involved with DECA locally, visit www.deca.org.
You Need to Know
NAA has added a special bonus session to its June Education
Conference lineup. “The Foreclosure Frenzy—It’s Better to Receive”
will be held at 9 a.m. June 25 at Mandalay Bay in Las Vegas. It will
feature an experienced apartment management executive, a real
estate attorney, a special servicer and a real estate broker. Visit
www.naahq.org/educonf.