NAME

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DIRECTOR & VP: Product Management, Technology

Highly accomplished senior product manager with over 15 years of experience directing organizational
technology product life cycles from development through launch and marketing. Proven ability to train and
lead cross-functional onsite and international teams managing enterprise hardware and software products
to strong sales revenues. Unique blend of hands-on technical experience and executive management skill
used to develop strategic business and product plans. Multilingual fluency in English, French, and German.

Product Management & Strategy • Product Vision & Roadmaps • Competitive & Market Analysis
Technology Products & Services • Pricing Strategies • Profit & Loss (P&L) • Project Management
Agile Product Development • Client Requirements Gathering • Use Cases • New Business Development
Strategic Partnership Negotiation • Service Level Agreements (SLAs)

PROFESSIONAL EXPERIENCE

CONFIDENTIAL, Massachusetts & California • 2006 to 2008

$625 million financial services subsidiary of €4 billion Dutch conglomerate.

Director of Product Management

Spearheaded cradle-to-grave product strategies and vision, with full ownership of business plans,
roadmaps, P&L, and budgets. Devised product line strategy to increase brand recognition and market
share. Negotiated new technology vendor relationships to improve product quality and revenues. Hired,
trained, evaluated, and led cross-functional team of 35 domestic and offshore employees. Oversaw
market research, competitive analysis, product / client requirements, and marketing collateral. Drove
sales tool development and outbound marketing efforts. Mentored technical product managers in Rapid
Contextual Design methodologies. Ensured SLA compliance and timely product / service delivery.
• Recognized by CEO for turnaround of underachieving product line to restore divisional profitability:
obtained 20% first-year growth and projected 22% year-over-year growth for 3 years.
• Generated $1.2 million in additional first-year subscription revenue with innovative Web 2.0 training
simulator application product.
• Enhanced sales 40% through new channel marketing program and partner loyalty program.
• Increased client retention from 2% to 40% and satisfaction from 66% to 95% with advisory program.
• Reduced product delivery time 45% from 11 months to 6 and implementation time 50% from 180
days to 90 by restructuring product life cycle management procedures.
• Launched 3 new product and service offerings, including integrated web portal, enterprise fraud
detection, and case management applications.

AKAMAI TECHNOLOGIES, Cambridge, Massachusetts • 2005 to 2006

Provider of Internet applications and services with $425 million in annual revenues.

Senior Product Manager

Led competitive product strategy, market analysis, and cross-functional employee teams. Managed
network deployment plans and partnerships in Asia-Pacific region. Developed strategic business plans for
executive team approval and directed public relations efforts to enhance product profile and bottom-line
results. Provided marketing / service requirements and SLA administration.
• Created company business entity and CDN service for China in collaboration with business
development and legal staff. Designed go-to-market and pricing strategy for new Chinese market.
• Reduced global media storage deployment cost 40% and enabled entry into gaming market.
• Boosted revenues through new pricing model resulting in upselling opportunities with existing
customers such as Microsoft, Google, Yahoo, eBay, Symantec, and Caterpillar.

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 NAME • Page 2 • E-Mail

FULL DEGREE / AMPHIRE, Cambridge, Massachusetts • 2002 to 2005

Startup developer of enterprise web software, acquired by Amphire.

Senior Product Manager

Drove 15 US and offshore personnel in all aspects of technology product development life cycle, scoping,
prototyping, and project management for demand chain management software. Created use cases,
roadmaps, and pricing initiatives. Established and enhanced strategic relationships with verticals partners
to enable entry into new target markets. Trained sales team in consultative selling. Developed and
managed sales tools, including scripts, ROI calculators, and presentations.
• Earned over $15 million in bookings through key pre-sales role in Fortune 500 client agreements.
• Successfully launched product version 1.0 and additional releases / updates.
• Deployed best practices and improved processes for product life cycle management.

3COM CORPORATION, Marlborough, Massachusetts • 1999 to 2002

Global provider of secure converged networking solutions for corporate clients.

Senior Product Manager

Coordinated 3 product managers and 2 product marketing managers in market research, competitive
analysis, end user surveys to determine features and functionality, product roadmaps, and pricing / go-to-
market strategies. Produced software use cases and user interface prototypes. Negotiated third-party
partnerships and reduced product costs in cooperation with supply chain management employees.
• Grew product sales to $30 million through large-volume contracts with Verizon, British Telecom,
Telefonica Brazil, and other international service providers.
• Increased profit margin 7% with fee-based software systems creating new revenue stream.
• Conceived and launched ADSL Office Connect Gateway platform and product.

INTERPROCESS TECHNOLOGIES, Cambridge, Massachusetts • 1997 to 1999

Bootstrapped startup developer of web-based customer information / relationship management systems.

Founder & Chief Executive Officer

Oversaw all product development, management, positioning, and evangelism. Drove marketing, business
development, sales, and contract negotiation efforts.
• Built company from ground up to $1.5 million in sales and 17 employees within first year.
• Successfully sold source code to clients such as Con Edison NY, Dominion Resources, and PICO.

Early Career (details on request):

Product Manager / Professional Services Lead Architect, SunGard SCT (1993 to 1997)
Launched client information and billing system product for deregulated energy industry.

Principal Architect, Internet Strategy, Harvard Business School (1992 to 1993)

EDUCATION & TRAINING

Master of Science, Computer Engineering & Mathematics

Bachelor of Science, Computer Engineering & Mathematics
University Pierre & Marie Curie, Paris, France

Sloan Fellows Program, Innovation & Global Leadership

Entrepreneurship Development
Business Process Engineering
Sloan School of Management, Massachusetts Institute of Technology (MIT)

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