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T i t l e
Global Human Resources Forum 2007
Global Talent, Global Prosperity!
23
th
(Tue) ~ 25
th
(Fri) October, 2007
Registration Desk
venue : Grand Ballroom Lobby
Ti me : Octobar 24th (Wed) 07:00~
Octobar 25th (Thu) 07:00~
Theme
Dates
GrandInterContinental Hotel, Grand Ballroom
Venue
Organizers
Sponsorship
Partner Organizers
Korean, English (Korean-English Simultaneous Interpretation)
Official Languages
Registration
Overview
Ministry of Science&Technology

2007
!
2007 10 23() ~ 25()

:
: 10/24 () 07:00~
10/25 () 07:00~


,


. ( )

Ministry of Science&Technology
Welcome Message
We are pleased to invite you to the Global Human Resources Forum 2007in Seoul, the Republic of Korea from October 23
to 25, 2007. This premier three-day event will be held under the central theme of HR Solutions for the Next Generation,
opening venue for the exchange of in-depth information and discussions on future HR strategies and visions.
This Fall, we will be bringing together global leaders from public and private sectors including global business leaders,
government officials, representatives of international organizations, presidents of prestigious universities, and prominent
scholars from around the world, who are committed to upgrading the quality of human resources and generating sustainable
growth for the global economy.
The Forum will provide a pivotal platform for the international community to exchange best practices and develop progressive
agendas on HRD. Participants will also be able to gain a deeper understanding of different cultures of the East and the
West, and build a wide-reaching network for the development and utilization of global talents, who will serve as a foundation
on which common global prosperity can be pursued.
We anticipate an exciting and inspiring three-day discussion, and invite you to share your expertise and insights at this
significant international Forum.
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19:00-2100 Welcome Reception
Time Day 1- 23.OCT (Tues)
14:30-16:00
Opening Ceremony
Track A
Innovation in Higher Education
(Grand Ballroom III)
Track B
Innovative Talent Strategies
in Global Enterprises
(Grand Ballroom I)
Track C
National HR Strategies for
Sustainable Development
(Grand Ballroom II)
Special Track
Trans-National and
Cross-Sectoral
Dialogue on HR
(Orchid Room)
Session 1
Innovation in Higher
Education towards Greater
Diversity and Quality
Chair - Chang-Young Jung,
President, Yonsei University
Mark S. Wrighton, Chancellor,
Washington University in St. Louis
Barry McGaw, Director, Melbourne
Education Research Institute,
University of Melbourne
Jamil Salmi, Tertiary Education
Coordinator, the World Bank
Discussant - Seung-Chul Park,
Professor, Sung Kyun Kwan University
Session 1
Business Growth through
Talent Management
Strategies
Chair - Joo Hyun Kim, President,
Hyundai Research Institute
Tim Ringo, Global Leader,
Human Capital Management
Services, IBM
Scott G. Drach, Human Resources
Director, Boeing International
Discussant - Young Kee Kim,
Vice President, LG Electronics
Session1
Globalization, Foreign
Workers, and the Impact
on Homogenous
Countries
Chair - Yun-Won Hwang,
Vice President, Joongang
University
Stephen Castles, Professor,
University of Oxford
Philip Martin, Labor Economist,
Dept. of Agricultural and Resource
Economics, UC-Davis
Manolo Abella, Chief Technical
Adviser, Governance of Labour
Migration Bangkok, Thailand
Discussant - Hwa-Seo Park,
Professor, Myongji University
Session1
The Efficiency of
Transnational
Ethnic Networks
Chair - Youngsook Park,
Chair, Millennium Project
Korea, WFUNA
Joaquin Beltran,
Professor,
University of Barcelona
Sang-Dae Hahn,
Professor,
Myongji University
Shinji Yamashita,
Professor,
University of Tokyo
07:00-08:30 Registration
09:00-10:20
[ Keynote Address I ]
Bill Clinton, Former President, the United States Richard C. Holbrooke, Vice-Chairman, Perseus LLC.
Francis Fukuyama, Professor, Johns Hopkins University Yoshiaki Shin, Chairman, Mitsui Sumitomo Insurance Co., Limited.
13:10-14:30 Lunch
10:20-10:40 Coffee Break
10:40-13:00
[ Keynote Address II ]
Chair - Dong-Sung Cho, Professor, Seoul National University
Ben Verwaayen, CEO, BT Richard K. Lyons, CLO, Goldman, Sachs & Co.
Franz Cremer, Senior Vice President, BMW Group Chow Kok Fong, CEO, Changi International Airports
Jerome C. Glenn, Executive Director, The Millennium Project, WFUNA
08:30-09:00
[ Special Lecture for CEO ]
Succession Planning: Recent Trends within
the Asia-Pacific Region and Japanese Companies
Katsuhiko Satoh, Special Advisor, Ford Japan Limited
Chair - In-Ki Joo, President,
Korean Academic Society of Business Administration
07:00 - 08:20
Time Day 2- 24. OCT (Wed)
[ Special Lecture for CHO ]
Global Talent Sourcing and Management
Reiji Ohtaki, Managing Director, Hay Group Asia
Chair - Young-Sul Kwon, Managing Director,
Value Innovation Institute
16:00-16:30 Coffee Break
16:30-18:00
Session 2
Quality Assurance and
Management of Higher
Education
Chair - Young-Gil Kim,
President, Handong Global
University
Barbara Ischinger, Director,
Directorate for Education, OECD
Roger Benjamin, President, CAE
Peck Cho, Professor,
Dept. of Mechanical Engineering
Session 2
New Strategy for
Sustainable Growth:
Corporate Social
Responsibility
Chair - Oh-Soo Park, Professor,
Seoul National University
Iwao Taka, Professor, Reitaku
University
Vivienne K. Tan, Chairperson
and Co-founder, Entrepreneurs
School of Asia
Hyung-Cheol Kim, Professor,
Yonsei University
Session 2
Skills Development
through Social
Partnerships
Chair - Won-Duck Lee,
President, Korea Research
Institute for Vocational Education
&Training
Thomas A. Kochan, Professor,
Work and Employment Relations,
MIT Sloan School of Management
Harry C. Katz, Dean, ILR School,
Cornell University
Hyo-Soo Lee, Professor,
Economics & Employment
Relations, Yeungnam University
Session 2
Korea, the Middle East and
Africa-International HR Meeting
Chair - Gun-Woo Park ,
President, Kyung Hee Cyber University
Jaber ASFOUR ,
Secretary General of the Egyptian
Supreme council for Culture
Al Monji Bousnina, Director
General, ALECSO(The Arab
League Educational Cultural and
Scientific Organization), Tunisia
Ayoub M. A. Kazim, Executive
Director, Dubai Knowledge Village
Abd Dhiyab Al Ajili, Minister,
Ministy of Higher Education
Mohammed Yousif Abdallah,
Minister, Ministy of culture Youth
&Sports
10:00-10:30 Coffee Break
[ Special Lecture for CEO and CFO ]
Rare Disasters and the Asset Market in the 20th Century
Robert Barro, Professor, Harvard University
Chair - In-Jun Kim, Professor, Seoul National University
Discussant - Young-Cheol Park, Professor, Seoul National University
08:30-10:00
07:00-08:20
Track A
Innovation in Higher
Education
(Grand Ballroom III)
Track B
Innovative Talent Strategies
in Global Enterprises
(Grand Ballroom I)
Track C
National HR Strategies for
Sustainable Development
(Grand Ballroom II)
Special Track
Trans-National and Cross-
Sectoral Dialogue on HR
(Orchid Room)
Session 3
The Role of HEIs in
Lifelong Learning
Chair -
Hyun-Chong Lee, President,
Honam University
Hans G. Schuetze, Professor,
Centre for Policy Studies in
Higher Education and Training.
University of British Columbia
Richard Yelland, Head,
The Education Management and
Infrastructure Division in the
Directoral Education(OECD)
Dae-Bong Kwon, Professor,
The Graduate School of
Education, Korea University
Session 3
Talent Attraction and
Retention in the Asia-
Pacific Region
Chair -
Cheewei Kwan, Director,
Watson Wyatt
Tom Vines, Vice President,
HR AP, IBM
Chris Dixon, Regional Head CoE
Talent & Leadership Development,
ABN Amro Bank
Richard Pibworth, Senior
Manager, Samsung Electronics
Discussant - Kuk-Kil Kim,
President, KK Consulting
Session 3
Financing Mechanism
of Education and
Training
Chair -
Jung-Taik Hyun, President,
Korea Development Institute
Harry Anthony Patrinos,
Lead Education Economist,
The World Bank
Nicholas Barr, Professor,
London School of Economics
Miguel Palacios,
HAAS School of Business
Administration, University of
California at Berkeley
Discussant - Young Lee,
Professor, Hanyang University
Session 3
Creative Talent
development in the Culture
Industry
Chair - Jang-Woo Lee,
Professor, Kyungpook National
University
Chris Bilton, Professor,
University of Warwick
Hajime Taniguchi,
Executive Director, AVEX
International Strategy & IP Strategy
Seung-Hwan Song, Chairman,
PMC Production
Soo-Man Lee, Chairman,
S.M. Entertainment Co.,Ltd.
Discussant -
Soo-Hyung Lee, President,
Chungkang College of Cultural
Industries
Gee-Hwan Sul Vice President,
Korea Culture & Content Agency
07:00-08:30 Registration & Coffee
Time Day 3- 25. OCT (Thur)
Session 4
The Strategic Initiatives of
Regional Universities to
Lead Regional Innovation
Chair -
Kyung-Ho Lee,
President, Inje University
Ewert Bengtsson,
Vice Chancellor, Uppsala University
Song Wu, Vice President,
Shanghai University
Do-Hwa Lee, Professor,
Research Institute of Industrial
Management, Inje University
15:30-17:00
10:30-12:00
13:30-15:00
Session 6
Assessment and
Recognition of
Education and Training
Chair - Chon-Sun Ihm,
Professor, Sejong University
Jens Bjornavold,
Project Manager, CEDEFOP
(European Centre for the
Development of Vocational
Training)
Alberto Rodriguez,
Lead Education Specialist,
The World Bank
Jeong-Yoon Cho, Research
Fellow, Korea Research
Institute for Vocational
Education and Training
Session 6
HR Strategy through Mobility:
Role of Staffing Services in
Global HR Strategy
Chair - Sung-il Nam, Dean,
School of Economics, Sogang University
David Arkless, Senior Vice-President,
Manpower Inc.
Adele M. Yeargen, Director, Global
Mobility Service, Hewitt Associates
Reiji Ohtaki, Managing Director,
Hay Group Asia
Session 6
Innovation of
Universities
Chair -
In-Sik Nam,
Professor, POSTECH
Burkhard Rauhut, President,
Achen University of
Technology(RWTH)
M.S. Ananth, Director,
Indian Institute of Technology
Madras
Doo-Hee Lee, President, APAIE
Session 5
Future Universities and
New HR Discipline
Chair -
Unna Huh,
President, Information and
Communications University
Pierre-Alain SCHIEB,
Head of OECD Futures Projects
Fabienne Goux-Baudiment,
Director, ProGective, President of
World Future Studies Federation
Discussant - Youngsook Park
Chair, Millennium Project Korea,
WFUNA
Session 5
Going Global : The People
Dimension of Organizational
Transformation
Chair -
Jong-Tae Choi, Dean,
Graduate School of Industry and
Business Management (Dankook
University)
Dick Kleinert, Principal, Deloitte
Kent Lockart, Director,
Executive Development,
The Walt Disney Company
Young-Soon Kim, CEO, Credu
Discussant - Doo-Soo Lee
President, Dong-A Human Resources
Development Inst
Session 4
The Return on Investment
for Human Capital-
ABusiness Asset
Chair -
Harry Anthony Patrinos,
Senior Economist, The World Bank
Mark Woodhouse, Operations
Director, Saratoga,
PricewaterhouseCoopers
Don Cooper William,
Executive Director, SAS Institute Inc.
Seoung-Cheol Lee, Vice President,
Human Resource Strategy Team, KT
Discussant - Kwang-Ho Kim,
Managing Director, Samil
PricewaterhouseCoopers
Session 4
University-Industry
Partnership for
Engineering Education
Chair -
Chang Kyung Kim,
Professor, Hanyang University
Yamamoto Seiji, Group Leader,
Science and Technology Policy
Group.
Mitsubishi Research Institute, Inc.
Elaine Chapman-Moore,
Manager, PACE Partnerships,
General Motors Corp.
Hyun-Soo Kim, Research Fellow,
Korea Research Institute for
Vocational Education and Training
12:00-13:30 Lunch (hosted by the Ministry of Science and Technology)
Session 5
Just-in-time Learning
and Collective
Intelligence
Chair -
Jerome C. Glenn,
Director, The Millennium
Project, World Federation of
United Nations Associations
Oliver Sparrow, Director,
Challenge Network
Jack Park, Research Scientist,
SRI International
Jean-Francois Noubel,
Founder & President,
TheTransitioner
15:00-15:30 Coffee Break
Session 4
Training and
Leveraging Future Key
Science & Technology
Workforce
Chair - Nam-Pyo Suh,
President, Korea Advanced
Institute of Science and
Technology
Luc Soete, Director,
United Nations University
Yrj Sotamaa, President,
University of Art and Design
Helsinki (UIAH)
Sung-Mo Steve Kang,
Chancellor, University of
California, Merced
Discussant - Se-Jung Oh,
Dean, College of Natural
Sciences, Seoul National
University
Session 5
Mutual Understanding
Improvement and Trust Building
through the Exchange of HR
Chair - Jong Yil Ra, President,
Woosuk University
Rabah Hadid Ambassador,
Embassy of Algeria
Peter Rowe Ambassador, Embassy
of Australia
Kircho Atanasov Deputy Minister
of Education and Science, Bulgaria
Tomas Smetanka Ambassador,
Embassy of the Czech Republic
Mohamed Reda Kamel El Taify
Ambassador, Embassy of Egypt
Yrj Kim Luotonen Ambassador,
Embassy of Finland
Dulat Bakishev Ambassador,
Embassy of Kazakhstan
Dato' M. Santhananaban
Ambassador, Embassy of Malaysia
Murad Ali Ambassador, Embassy
of Pakistan
Session Description
Yoshiaki Shin
Chairman, Mitsui Sumitomo Insurance Co., Limited.
"Establishing the fostering of human resource as the basic
framework of SCR management
Bill Clinton
Former President, Tthe United States
"The Global Economy and Challenges which will be Faced
in the Future"
Richard C. Holbrooke
Vice-Chairman, Perseus LLC.
Francis Fukuyama
Professor, International Political Economy, Johns
Hopkins University
Trust and Modern Organizations
Ben Verwaayen
CEO, BT
Global Talent
Richard K. Lyons
CLO, Goldman Sachs & Co.
Innovation and Firm Culture
Jerome C. Glenn
Executive Director, The Millennium Project, WFUNA
Developing the collective intelligence of an organization with
"Just in Time Knowledge and Learning"
Franz Cremer
Manager, BMW Group
Human Resources - Key to the BMW Group's Success
Chow Kok Fong
CEO, Changi International Airports
HUMAN RESOURCE CHALLENCE FOR A GLOBAL AIRPORT
OPERATOR
Keynote Address I
Keynote Address II [Chair] Dong-Sung Cho, Professor, Seoul National University
[ Special Lecture for CEO ]
oSuccession Planning: A Recent Trend within
Asia-Pacific Region and Japanese Companies
[Chair] In-Ki Joo, President, Korean Academic Society of
Business Administration
Katsuhiko Satoh, Executive Advisor, Ford Japan Limited
"Succession Planning: A Recent Trend within
Asia-Pacific Region and Japanese Companies"
[ Special Lecture for CHO ]
oGlobal Talent Sourcing
[Chair] Youngsul Kwon, Managing Director, Value
Innovation Institute
Reiji Ohtaki, Managing Director, Hay Group Asia
"Global Talent Sourcing"
[ Special Lecture for CEO & CFO ]
oRare Disasters and Asset Market
[Chair] In-Jun Kim, Professor, Seoul National University
Robert Barro, Professor, Harvard University
"Inequality and Growth Revisited"
Discussant Young-Cheol Park, Professor, Seoul National University
October 24 09:00~10:20
October 24 10:40~13:00
Track A: Innovation in Higher Education
Session A-1: Innovation in Higher Education towards Greater Diversity and Quality
As higher education continues to expand and diversify, demand is growing for a better variety of programs. This ses-
sion will deal with innovation in curricula and programs, such as multi-disciplinary approaches and innovative teach-
ing-learning assessments. Speakers will analyze trends of globalization in higher education including credit recogni-
tion, accreditation, scholar exchanges and joint curricular development. The session will also explore ways for institu-
tional collaboration (e.g. university-university, university-business-research institute, university-business, etc.) as a
means of creating innovative and international curricula.
[Chair] Chang-Young Jung
President, Yonsei University
October 24 14:30~16:00
Mark S. Wrighton
Chancellor, Washington University in St. Louis
PREPARATION OF THE NEXT GENERATION OF GLOBAL
LEADERS: THE MCDONNELL INTERNATIONAL SCHOLARS
ACADEMY AT WASHINGTON UNIVERSITY IN ST.LOUIS
Barry McGaw
Director, Melbourne Education Research Institute,
University of Melbourne
INNOVATION IN HIGHER EDUCATION TOWARDS GREATER
DIVERSITY AND QUALITY
Jamil Salmi
Tertiary Education Coordinator, The World Bank
Developing Countries and the Global Knowledge
Economy: New Challenges for Tertiary Education
Discussant
Seung-Chul Park
Professor, Sung Kyun Kwan University
Session A-2: Quality Assurance and Management of Higher Education
Increasingly, it is becoming important to ensure the quality and relevance of higher education. Demand is high for
HEIs to provide appropriate forms of education and R&D, strengthen accountability, and develop a distinct variety of
programs. Governments are also called upon to make a more effective approach to higher education investment. This
session will discuss quality management of programs and human resources, and examine the latest trends and key
issues of administrative/financial support for quality management and IT infrastructure.
[Chair] Young-Gil Kim
President, Handong Global University
October 24 16:30~18:00
Barbara Ischinger
Director, Directorate for Education, OECD
SOME TRENDS AND ISSUES IN HIGHER EDUCATION: AN
OECD PERSPECTIVE
Roger Benjamin
President, CAE
MEASURING INSTITUIONAL EFFECTIVENESS
Peck Cho
Professor, Dept. of Mechanical Engineering
A Call for National System of Accreditation for
Institutions of Higher Education
Session A-3: The Role of HEIs in Lifelong Learning
Lifelong learning has come to the light for many nation states, as they encounter rapid knowledge creation and
struggle with social problems such as population ageing. HEIs are considered a core provider of such LLL opportuni-
ties for adult learners, supporting their pursuit of continuous self-development. This session will discuss effective
ways to deliver adult education and meet diverse learner needs though LLL. Key issues include: HEIs-private sector
collaboration in developing training programs, innovation of work-to-school schemes in HEIs, recognition of prior
learning, and best practices of LLL at HEIs.
[Chair] Hyun-Chong Lee
President, Honam University
October 25 08:30~10:00
Hans G. Schuetze
Professor, University of British Columbia
Higher Education and Lifelong Learners
Richard Yelland
Head of the Education Management and Infrastructure
Division in the Directoral Education(OECD)
Dae-Bong Kwon
Professor, Korea University
Whether or not higher education is currently an active
participant in building the lifelong learning society in
Korea?
Session A-4: University-Industry Partnership for Engineering Education
A critical issue in the labor market is the demand-supply mismatch of skilled workforce, largely due to HEIs failing to
meet the needs of the economy. In particular, engineering schools need to develop more industrially relevant pro-
grams based on an acute understanding of actual needs, which in turn requires more industrial participation in aca-
demic developments. This session will discuss the roles of industries in reforming engineering education, such as joint
curricular development, industry-university exchanges, cultivating best collaboration practices, and enhancing the
workplace adaptability of university students.
[Chair] Chang-Kyung Kim
Professor, Hanyang University
October 25 10:30~12:00
Yamamoto Seiji
Group Leader, Mitsubishi Research Institute, Inc.
AN EVALUATION METHOD OF UNIVERSITY ACTIVITIES AS A
COMMUNICATION TOOL BETWEEN INDUSTRY AND ACADEMIA
Elaine Chapman-Moore
Manager, PACE Partnerships, GM Corp
Growing Design, Engineering, and Manufacturing Talent
Globally
Hyun-Soo Kim
Research Fellow, Korea Research Institute for
Vocational Education and Training
Evaluation for the Industrial Contributions of
Engineering Education
Session A-5: Future Universities and New HR Discipline
Education has been the thermodynamic engine of the progress since the nineteenth century. However, most current national edu-
cation systems seem to be failing in responding to recent challenges posed by new technologies and globalization. It is essential
to know more about intelligence as we already entered the society of knowledge.
With the transition into the knowledge society, lifelong learning is becoming more important. To meet those challenges HR needs
to be changed in radical ways. This session will discuss some of education and learning possibilities by the year 2030. It will also
include changes in the HR discipline to meet lifelong learning demands.
[Chair] Unna Huh
President, Information and Communications University
October 25 13:30~15:00
Pierre-Alain SCHIEB
Head of OECD Future Projects
Lessons learned from future developments in 5 key sectors and human resources needs to 2030
Fabienne Goux Baudiment
Director, ProGective, President of World Future
Studies Federation
Universitas against University
Discussant
Youngsook Park
Chair, Millennium Project Korea, WFUNA
Session A-6: Innovation of Universities
New technologies, freer international trade, and the increasing migration of highly educated workers are urging
universities to compete and collaborate at the same time. Universities around the world are making strenuous efforts
to nurture talents that possess global competency. In this session, presidents of top universities will introduce their
experiences of innovation in fostering highly skilled talents, and discuss strategies for the sustainable development of
HEIs.
[Chair] In-Sik Nam,
Professor, POSTECH
October 25 15:30~17:00
Burkhard Rauhut
President, Achen University of Technology(RWTH)
Innovation of Universities: RWTH Aachen
M.S. Ananth
Director, Indian Institute of Technology Madras
Doo-Hee Lee
President, APAIE
An Update on Higher Education in the
Asia-Pacific Region Presented by APAIE
Session B-1: Business Growth through Talent Management Strategies
In many leading enterprises, the people strategy is gaining weight, as they experience a slow down of convention-
al competitiveness and increasingly recognize human capital as a critical factor for success.
This session will discuss people strategies aligned with business strategies, and schemes to develop future individual
talents and core competencies. The session will also examine cultural contexts in developing effective people strate-
gies among different countries including the United States, Japan, Europe and Korea.
[Chair] Joo-Hyun Kim
President, Hyundai Research Institute
October 24 14:30~16:00
Tim Ringo
Global Leader, Human Capital Management Services, IBM
Unlocking the DNA of the adaptable workforce - Insights from
the 2007 IBM Global Human Capital Study
Scott G. Drach
Human Resources Director, Boeing International
Business Growth through Talent Management Strategies
Session B-2: New Strategy for Sustainable Growth: Corporate Social Responsibility
Promoted by an increased sensitivity to and awareness of environmental and ethical issues, Corporate Social
Responsibility is highlighted. Distinguished from charitable donation, Corporate Social Responsibility (CSR) requires
that a responsible company take into full account its impact on all stakeholders and on the environment when
making decisions. CSR is also closely linked with the principles of Sustainable Development which argue that
enterprises should be obliged to make decisions based not only on financial/economic factors but also on both the
immediate and the long-term social, environmental and other consequences of their activities. This Session will share
the experiences of advanced enterprises in beneficial relationships between business and society and provide insight
on the new competitive factors in the future business environment from the viewpoint of CSR.
[Chair] Oh-Su Park
Professor, Seoul National University
October 24 16:30~18:00
Iwao Taka
Professor, Reitaku University
Corporate Social Responsibility and Challenges by Japanese
Corporations
Vivienne K. Tan
Chairperson and Co-founder, Entrepreneurs School of Asia
Hyung-Cheol Kim
Professor, Yonsei University
Corporate Social Responsibility in Korea: Present
Shortcomings and Strategic Solutions
Discussant
Young-Ki Kim
Vice President, LG Electronics
Track B: Innovative Talent Strategies in Global Enterprises
Session B-3: Talent Attraction and Retention in the Asia-Pacific Region
expression 'War for Talent' is no more a catch phrase for just a few HR experts. Global enterprises are investing
heavily on recruiting, training and rewarding talents so as to retain their core competencies. The Asia Pacific region,
with its enormous growth capacity, is certainly one of the most fast developing regions in this regard. This session
will analyze multi-national researches on success factors of talent attraction & retention. Speakers will discuss talent
management in AP, talent identification, development, assessment and motivation, and major talent issues in Korea
for global companies.
[Chair] Cheewei Kwan
Director, Watson Wyatt
October 25 08:30~10:00
Tom Vines
Vice President, HR AP, IBM
Talent Attraction and Retention in the Asia-Pacific Region
Richard Pibworth
Senior Manager, Samsung Electronics
The Talent Management Strategy of Samsung Electronics
Discussant
Kuk-Kil Kim
President, KK Consulting
Chris Dixion
Regional Head CoE Talent & Leadership Development,
ABN Amro Bank NV
Session B-4: The Return on Investment for Human Capital - A Business Asset
Organizations across the globe increasingly recognize the importance of human capital, and the linkages between
people interventions and their impact on business performance. Consequently there are multiple new demands on
HR. Executives want to manage the workforce as a business asset, but they are also increasing the pressure on HR
to optimize its own role and demonstrate value for money. Externally, stakeholders and investors are taking a
greater interest in the disclosure of non-financial indicators - laying down a new challenge for HR to report on the
human capital resource. This session provides insights into the building measurement for improved decision-making,
ROI approaches and business-relevant human capital reporting
[Chair] Harry Anthony Patrinos
Senior Economist, The World Bank
October 25 10:30~12:00
Mark Woodhouse
Operations Director, Saratoga, PricewaterhouseCoopers
The Return on Investment for Human Capital - A Business
Asset
Don Cooper William
Executive Director, SAS Institute Inc.
PERFORMANCE FOR HUMAN CAPITAL MANAGEMENT
Seoung-Cheol Lee
Vice President, Human Resource Strategy Team, KT
The Return on Investment for Human Capital - A
Business Asset
Discussant
Kwang-Ho Kim
Managing Director, Samil PricewaterhouseCoopers
Session B-5: Going Global - The People Dimension of Organizational Transformation
New business and work force challenges are making HR and people issues more visible and important than ever. People-related challenges - not
technology, processes or strategy - are often the most significant barriers to effective organizational transformation. This session will discuss global
trends in structural transformation, related people and organizational challenges and some practical, proactive solutions to enhance organizational
performance. Specific topics will include: Current global marketplace pressures (e.g., globalization, talent trends, increasing consumer power, and
changing regulatory pressures), Related organizational transformation strategies (e.g., outsourcing, M&A, shared services), Associated human capi-
tal challenges and Pragmatic approaches to solving select challenges.
[Chair] Jong-Tae Choi
Dean Graduate School of Industry and Business Management Dankook University
October 25 13:30~15:00
Session B-6: HR Strategy through Mobility: Role of Staffing Services in Global HR Strategy
As the business world gets more global, and as talented workforce increases mobility, businesses face a new challenge to hunt for the best talent at the
right time in right place for their company.Therefore, more and more companies rely on professional staffing service companies for their staffing needs.
Speakers talk about the role of staffing services for strategic human resource management in the 21st century. Some issues which will be discussed include:
what role and by how much does staffing industry has been playing in recent global business world (statistics and some cases), How can staffing service
increase efficiency of HRM,What is the prospect of staffing industry (placement, temporary help, training, employee leasing, outplacement, etc), and What
would be the best techniques for successful integration of HRM and staffing service.
[Chair] Sung-il Nam,
Dean, School of Economics Sogang University
October 25 15:30~17:00
David Arkless
Senior Vice-President, Manpower Inc
HR Strategy through Mobility - Role of Staffing Services in
Global HR Strategy
Adele M. Yeargan
Director, Global Mobility Service, Hewitt Associates
WHY GLOBAL MOBILITY NEEDS TO BE STRATEGIC WITHIN
WORKFORCE MANAGEMENT
Reiji Ohtaki
Managing Director, Hay Group Asia
Global Trend in Talent Management
Dick Kleinert
Principal, Deloitte
Going Global: The People Dimension of Organizational
Transformation
Kent Lockart
Director, Executive Development,
The Walt Disney Company
Joint Presentation with Dick Kleinert
Young-Soon Kim
CEO, Credu
Going Global: The People Dimension of Organizational
Transformation
Discussant
Doo-Soo Lee
President, Dong-A Human Resources Development Inst
Track C: National HR Strategies for Sustainable Development
Session C-1: Globalization, Foreign workers, and the Impact on Homogenous countries
[Chair] Yun-Won Hwang
Vice President, Joongang University
October 24 14:30~16:00
Stephen Castles
Professor, University of Oxford
Will Labour Migration lead to a Multicultural Society in
Korea?
Philip Martin
Labor Economist, Dept. of Agricultural and Resource
Economics, UC-Davis
Managing Labor Migration: A Comparative View
Manolo Abella
Chief Technical Adviser, Governance of Labour
Migration Bangkok
The globalization of the market for health professionals
Discussant
Hwa-Seo Park
Professor, Myongji University
Session C-2: Skills Development through Social Partnerships
Skills development in today's globalized world requires effective social partnerships. Governments need to work
with workers and employers to develop win-win strategies that improve the skills of workers, increase the
productivity of enterprises, and improve national competitiveness. This session will examine the roles and r
esponsibilities of the public and private sectors in skills development, various types of partnerships among
stakeholders, national policies to create effective partnerships, and good practices of labor-management
cooperation for skills development.
[Chair] Won-Duck Lee
President, Korea Research Institute for Vocational Education & Training
October 24 16:30~18:00
Thomas A. Kochan
Professor, Work and Employment Relations,
MIT Sloan School of Management
Skill Development through Social Partnerships
Harry C . Katz
Dean, ILR School, Cornell University
Skills Development through Social Partnerships
Hyo-Soo Lee
Professor, Economics & Employment Relations,
Yeungnam University
RESAP Model: RHRD Partnerships for Innovation,
Competitiveness and Social Inclusion
Korea has been maintained its identity as a homogenous country for a very long time. However, the aging
population, the reluctant natives to take up jobs in 3 D(Dirty, Dangerous, Difficult) sectors, and the immigration
pressure created by the wage difference to surrounding developing countries led Korea to start its foreign workers
program in 1991. In 2007, Korea is launching the permanent residence program for semi-skilled workers to fill
increasing shortage of labour. In the meanwhile, the international marriages between Koreans and foreigners are the
phenomenon of this decade which shocks Koreans whose founding myth has been primordial and homogenous.
Now the population of foreign origin in Korea is reaching 1 million and it is talking about multicultural and
multi-racial society.
Session C-3: Financing Mechanism of Higher Education and Training
Securing and efficiently allocating financial resources are crucial to the success of governmental HRD efforts.
Demands are high for a new approach to HRD investment, implying the need to take a fresh look at such questions
as: 'Who will bear the costs of education and training, to what extent?'; 'How will funds be allocated and spent?'
and 'How can the outcomes of investment be measured?'. This session will deal with alternative ways to secure
funds for lifelong education, financially support individual training, and evaluate ROI (e.g. improvements in profitabil-
ity, employment rates, etc.).
[Chair] Jung-Taik Hyun
President, Korea Development Institute
October 25 08:30~10:00
Harry Anthony Patrinos
Lead Education Economist, The World Bank
Financing Lifelong Learning
Nicholas Barr
Professor, London School of Economics
Financing higher education: lessons from economic theory
and international experience
Miguel Palacios
HAAS School of Business Administration, University
of California at Berkeley
Financing Education using Human Capital Contracts:
Recent Experience from the Field
Discussant
Young Lee
Professor, Hanyang University
Session C-4: Training and Leveraging Future Science & Technology Workforce
Globalization and IT omnipresence have accelerated our access to information, which in turn necessitates a work-
force capable of effectively absorbing and utilizing new knowledge and technology. In particular, HRD in the science
and technology sector holds significance for a nation's sustainable development. This session will discuss ways to
develop a select group of workers who will lead a country's future key industries. Discussion will also cover the glob-
al sourcing of scientists, and the training of global leaders in multi-disciplinary sectors and workers with scientific
expertise.
[Chair] Nam-Pyo Suh
President, Korea Advanced Institute of Science and Technology
October 25 10:30~12:00
Luc Soete
Director, The United Nations University
21st Century challenges to national HR strategies: Lessons
from Europe
Yrj Sotamaa
President, University of Art and Design Helsinki (UIAH)
CULTIVATING MULTI-DISIPLINARY KNOW-HOW
-The Innovation University
Sung-MoSteveKang
Chancellor, University of California, Merceda
Developing Traits for 21st Century High Technology
Leadership
Discussant
Se-Jung Oh
Dean, College of Natural Sciences,
Seoul National University
Session C-5: Just- in- time Learning and Collective Intelligence
[Chair] Jerome C. Glenn
Director, The Millennium Project, World Federation of United Nations Associations
October 25 13:30~15:00
Oliver Sparrow
Director, Challenge Network
Just-in-time Learning and Collective Intelligence
Jack Park
Research Scientist, SRI International
"Just In Time Learning: A Tool-builder's Perspective
Jean-Francois Noubel
Founder & President, TheTransitioner
The role of architectures in human resource
management
Session C-6: Assessment and Recognition of Education and Training
While economic integration facilitates labor mobility, there still exist obstacles and dilemmas, such as the fact that
even though mobility is encouraged for several reasons, education and training yet remain national responsibilities.
Principles for cooperation are thus required, including 'transparency of qualifications and qualifying structures' and
'mutual trust and acceptance of certain minimum standards'. This session will discuss the principles, mechanisms and
instruments that exist in the European Union for the assessment and recognition of education, and explore current
and possible future developments in Asia.
[Chair] Chon-Sun Ihm
Professor, Sejong University
October 25 15:30~17:00
Jens Bjornavold
Project Manager, European Centre for the Development
of Vocational Training (CEDEFOP)
The European Qualifications Framework and its potential
impact on lifelong learning policies and practises
Alberto Rodriguez
Lead Education Specialist, The World Bank
Human Capital and Innovation: Key Contributors in the Growth
Agenda
Jeong-Yoon Cho
Research Fellow, Korea Research Institute for
Vocational Education and Training
Assessment and Recognition of Education and Training
With the emergence of ubiquitous computing and lifelong learning, rote learning has diminished in importance and
'just in time knowledge' has become the norm. Reasoning and problem solving skills have gained significance,
along with learning strategies that form the core of public education systems. This session will review the national
goals set by several nation states to improve collective intelligence by 2030, which includes schemes to improve
individual intelligence and memory retention, increase the attention span, enhance visual acuity and develop
hand/eye coordination.
Session S-1: The Efficiency of Transnational Ethnic Networks
The transnational ethnic network is said to be a globalization force from below counterbalancing the globaliza-
tion from above by the public institutions such as the international organization, the super powers, and the multi-
national corporations. The people of the same language, the history, and the ethnic identity move their man-power,
capital, and technologies efficiently and quickly through the network transcending the limits of nation-states' bound-
aries. The estimated number of the ethnic Koreans living overseas is around 7 million mostly concentrated in 4 super-
powers surrounding Korean peninsula, the US, Japan, CIS and China. The Korean transnational network is becoming
more developed and influential as the medium of trade, politics, and more. And its impact on Korean peninsula
grows stronger in every respect including as the source of human resources, capital, and technologies.
[Chair] Yeon-Seob Ha
Dean, Office of International Affairs, Yonsei University
October 24 14:30~16:00
Session S-2: Korea, the Middle East and Africa - International HR Meeting
October 24 16:30~18:00
Joaquin Beltran-Antolin
Professor, University of Barcelona
ASIAN TRANSNATIONALISM IN WEST EUROPE. A BORDER
APPROACH
Sang-Dae Hahn
Professor, Myongji University
The Trans-national Korean network
Shinji Yamashita
Professor, University of Tokyo
Transnational Human Flows from and to Japan in the
Age of Global Migration
[Chair] Gun-Woo Park
President, Kyung Hee Cyber University
Jaber ASFOUR
Secretary General of the Egyptian Supreme council for
Culture
Al Monji Bousnina
Director General, ALECSO(The Arab League Educational
Cultural and Scientific Organization), Tunisia
Ayoub M. A. Kazim
Executive Director, Dubai Knowledge Village
Role of Internationalization of Higher Education in today's
Globalized World - Dubai Case Study
Abd Dhiyab Al Ajili
Ministry of Higher Education
Mohammed Yousif Abdallah
Minister, Ministry of Culture, Youth & Sports
Special Track: Trans-National and Cross-Sectoral Dialogue on HR
Session S-3: Creative Talent Development in the Culture Industry
[Chair] Jang-Woo Lee
Professor, Kyungpook National University
October 25 08:30~10:00
Chris Bilton
Professor, University of Warwick
Hajime Taniguchi
Executive Director, AVEX International Strategy & IP
Strategy
Discussant
Soo-Hyung Lee
President, Chungkang College of Cultural Industries
Seung-Hwan Song
Chairman, PMC Production
Soo-Man Lee
Chairman, S.M. Entertainment Co.,Ltd.
Gee-Hwan Sul
Vice President,
Korea Culture & Content Agency
The 21st century has seen a great surge of culture content industries. When considering that this will be
one of the most competitive and prospering fields of work in the future, we need strategies to develop cre-
ative talents not only in arts but also in arts management and marketing. Thus, based on extensive collabo-
ration with the industrial sector, the government must set up a mid- to long-term plan and build infrastruc-
ture for the development of creative human resources. This session will introduce how the U.K. successfully
developed creative talents through public-private sector collaboration, and how such creative industries
have given birth to the so-called "2nd industrial revolution". Representative companies of Korea and
Japan will share their experience in the industry, including AVEX, PMC and SM Entertainment. Speakers will
also discuss government measures and future directions for the development of creative cultural talents.
[Chair] Jong Yil Ra
President, Woosuk University
October 25 13:30~15:00
Rabah Hadid
Ambassador,
Embassy of Algeria
Tomas Smetanka,
Ambassador, Embassy of the
Czech Republic
Dulat Bakishev
Ambassador,
Embassy of Kazakhstan
Dato' M. Santhananaban
Ambassador,
Embassy of Malaysia
Murad Ali
Ambassador,
Embassy of Pakistan
Mohamed Reda El Taify
Ambassador,
Embassy of Egypt
Yrj Kim Luotonen
Ambassador,
Embassy of Finland
Peter Rowe
Ambassador,
Embassy of Australia
Kircho Atanassov
Deputy Minister of Education
and Science, Bulgaria
Session S-4: The Strategic Initiatives of Regional Universities to Lead Regional Innovation
In this age of information and globalization, the landscape of global economy has greatly changed, prompting businesses to require differ-
ent kinds of workforce.The companies competing in a global scope now want the talents who have high adaptabilities in the field setting
with information and global competency. Confronting such demands from industries, major universities across the world have shown the
various strategic initiatives which would change conventional paradigm of higher education. Specifically they have put a lot of efforts to
contribute to "globalize" their regions by developing the talents with information and global competency. In this session, we will share the
experiences of 3 universities of Korea, Sweden, and China, and draw the implications to further globalize HRD in the future.
[Chair] Kyung-Ho Lee
President, Inje Univerdity
October 25 10:30~12:00
Ewert Bengtsson
Vice Chancellor, Uppsala University
The biotech industry in the Uppsala region - result of aca-
demic research and private entrepreneurship
Song Wu
Vice President, Shanghai University
Research-oriented University and Postgraduate Education
Do-Hwa Lee
Professor, Inje University
Session S-5: Mutual Understanding Improvement and Trust Building through the Exchange of HR
The co-existence and co-prosperity of humankind largely depend on the endeavors of nation states to promote mutual understanding and
build trust in one another. In particular, enhancing understanding on different traditions and cultures through the exchange of human
resources may serve as a shortcut to resolving and preventing conflicts. In this session, foreign Ambassadors to Korea will take turns in identi-
fying and reviewing current issues of human resources development, and discuss viable solutions for common challenges through the
exchange of global talents. The session will also allow venue for the Ambassadors to provide answers and insights to Korean youths attend-
ing the discussion, on various subjects of international interest.
19:00-2100

10.23.()
14:30-16:00

Track A

(III)
Track B

(I)
Track C
HR
(II)
Special Track

()
Session 1
"
"

Session 1
" "

IBM

LG
Session 1
"
"

UC

Session 1
"
HR"

07:00-08:30

09:00-10:20
[ I]
UN

13:10-14:30
( )
10:20-10:40

10:40-13:00
[ II] -
BT
BMW
UN
08:30-09:00
[CEO ]
"- "

-
07:00 - 08:20
10.24.()
[CHO ]
""

-
16:30-18:00
Session 2
""

OECD
CAE

Session 2
"
-
"

ESA

Session 2
"
"

MIT

Session 2
"-
"

ALECSO

16:00-16:30

10:00-10:30

[CEO & CFO ]
"20"

-
-
08:30-10:00
07:00-08:20
Track A

(III)
Track B

(I)
Track C
HR
(II)
Special Track
HR
()
Session 3
"
"

OECD IMHE

Session 3
"
"

IBM HR

ABN

KK
Session 3
""

KDI

UC

Session 3
"
"

AVEX

PMC

SM


07:00-08:30

10.25.()
Session 5
"
"

Session 4
"
"

15:30-17:00
10:30-12:00
13:30-15:00
Session 6
"
"

CEDEFOP

Session 6
""

Hewitt

Session 6
""

M.S.
IIT

APAIE
Session 5
"
HR "

ICU

OECD
-

UN
Session 5
":
HR "

Principal

Session 4
"
ROI"

PwC

SAS

KT

Session 4
"
"

GM PACE

12:00-13:30
VIP
Session 5
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UN

SRI

Transitioner
15:00-15:30

Session 4
"
"

KAIST

UN

UIAH

UC

7. Session Description

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UN

BMW
"(Human Resources)
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BT
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UN
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October 24 09:00~10:20
October 24 10:20~13:00
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October 24 14:30~16:00

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October 24 16:30~18:00
OECD
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October 25 08:30~10:00

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October 25 10:30~12:00

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October 25 13:30~15:00
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October 25 15:30~17:00

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October 24 14:30~16:00
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October 24 16:30~18:00

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Session B-3:
'(The war for Talent)'HR .
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October 25 08:30~10:00
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October 25 10:30~12:00
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October 25 13:30~15:00
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October 25 15:30~17:00

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October 24 14:30~16:00

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October 24 16:30~18:00
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October 25 08:30~10:00

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October 25 10:30~12:00
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UIAH
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October 25 15:30~17:00
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October 24 14:30~16:00
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ALECSO
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October 25 08:30~10:00

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AVEX
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October 25 13:30~15:00






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October 25 10:30~12:00

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Session S-5:
.

.
, .
.















Keynote Speech-1
Bill Clinton

Occupation - Former President of the United States
Professional
History
The forty-second President of the United States, serving from 1993 to
2001. Before his presidency, Clinton served nearly twelve years as
the 50th and 52nd Governor of Arkansas. He was the third-youngest
person to serve as president, behind Theodore Roosevelt and John F.
Kennedy, and is known as the first baby boomer president.
Since leaving office, Clinton has been involved in public speaking
and humanitarian work. He created the William J. Clinton Foundation
to promote and address international causes, such as treatment and
prevention of HIV/AIDS and global warming
Educational Background
& Publication Records
l Edmund A. Walsh School of Foreign Service at Georgetown
University,Bachelor of Science in Foreign Service (B.S.F.S.)
in 1968
l University College, Oxford
l Yale Law School- Juris Doctor degree in 1973



Keynote Speech-2
Richard C. Holbrooke

Occupation - Vice-Chairman, Perseus LLC., USA
Professional
History
Richard Charles Albert Holbrooke (born April 24, 1941) is an
American diplomat, magazine editor, author, Peace Corps official,
and investment banker. He is also the only person to have held the
Assistant Secretary of State position for two different regions of the
world (Asia and Europe).

From 1993-1994, he was U.S. Ambassador to Germany. Although
long well-known in diplomatic and journalistic circles, Holbrooke
achieved great public prominence only when he brokered a peace
agreement among the warring factions in Bosnia that led to the
signing of the Dayton Peace Accords, in 1995. Nevertheless, he lost
to Madeleine Albright in 1997 when Bill Clinton chose a replacement
for Warren Christopher as Secretary of State. Albright was a good
friend of then-First Lady Hillary Clinton. From 1999-2001,
Holbrooke served as U.S. Ambassador to the United Nations.

He was an advisor to the Presidential campaign of Sen. John Kerry
(D-MA) in 2004. In 2006, Holbrooke joined the Presidential
campaign of Sen. Hillary Clinton (D-NY) and has become a top
foreign policy advisor; Holbrooke's name is often referred when
speaking of Secretary of State in a Democratic administration and is
likely to be contender for the position.

Perhaps more hawkish than most Democrats, Holbrooke has a very
aggressive style that some find off-putting. Others find him an
effective, hard-nosed negotiator.
Educational Background
& Publication Records






Keynote Speech-2
(Richard C. Holbrooke)

Occupation - (Perseus LLC., USA) .
Professional
History
(Richard Charles Albert
Holbrooke) ) (1941 4 24 ) ,
, , (Peace Corps)
. (
)

1993 1994 .

, (Holbrooke) 1995

.
, 1997

. 1999 2001 ( Holbrooke)
UN .

2004 (D-
MA) . 2006 , (Holbrooke)
(D-NY)
.
(Holbrooke)



(Holbrooke) .

.
Educational Background
& Publication Records






Keynote Speech-3
Francis Fukuyama

Occupation - Bernard L. Schwartz Professor, International Political Economy at
the Paul H. Nitze School of Advanced International Studies (SAIS)
of Johns Hopkins University
- Director, SAIS International Development program.
Professional
History
Dr. Fukuyama has written widely on issues relating to questions
concerning democratization and international political economy. His
book, The End of History and the Last Man, was published by Free
Press in 1992 and has appeared in over twenty foreign editions. He is
also the author of Trust: The Social Virtues and the Creation of
Prosperity (1995), The Great Disruption: Human Nature and the
Reconstitution of Social Order (1999), Our Posthuman Future:
Consequences of the Biotechnology Revolution (2002), and State-
Building: Governance and World Order in the 21st Century, (2004).
His most recent book is America at the Crossroads: Democracy,
Power, and the Neoconservative Legacy, published by Yale
University Press in the spring of 2006.

Francis Fukuyama was born on October 27, 1952, in Chicago. He
received his B.A. from Cornell University in classics, and his Ph.D.
from Harvard in Political Science. He was a member of the Political
Science Department of the RAND Corporation from 1979-1980, then
again from 1983-89, and from 1995-96. In 1981-82 and in 1989 he
was a member of the Policy Planning Staff of the US Department of
State, the first time as a regular member specializing in Middle East
affairs, and then as Deputy Director for European political-military
affairs. In 1981-82 he was also a member of the US delegation to the
Egyptian-Israeli talks on Palestinian autonomy. From 1996-2000 he
was Omer L. and Nancy Hirst Professor of Public Policy at the
School of Public Policy at George Mason University. He served as a
member of the Presidents Council on Bioethics from 2001-2004.

Dr. Fukuyama is chairman of the editorial board of a new magazine,
The American Interest, which he helped to found in 2005. He holds
an honorary doctorate from Connecticut College and Doane College,
and is a member of advisory boards for the National Endowment for
Democracy (NED), the Journal of Democracy, and The New
America Foundation. As an NED board member, he is responsible
for oversight of the Endowments Middle East programs. He is a
member of the American Political Science Association, the Council
on Foreign Relations, and the Global Business Network. He is
married to Laura Holmgren and has three children.
Educational Background
& Publication Records


Trust and Modern Organizations

Francis Fukuyama
Bernard Schwartz Professor of International Political Economy,
John Hopkins University

Trust is a byproduct of social capital, a third form of capital besides physical and human capital that reflects
the ability of people to work with one another based on informal shared norms and values. It does not
replace formal organization, but supplements it as a kind of social lubricant that reduces transaction costs and
increases the flow of information. Trust often arises out of a societys broader culture, and is embedded in
different types of social organization in different societies. In China, traditionally, trust has been anchored
in family and personal relationships rather than formal organization. The reverse was true of Japan, which
shifted to large professional management hierarchies relatively early in its development history.
The nature of authority has been changing rapidly in modern organizations. The classic early twentieth
century organization was the Ford Motor Company that was organized along Taylorite lines. This military-
style hierarchy had no room or use for trust; incentives were all set individually, based on simple rewards and
punishments for behavior. This form of organization has been increasingly displaced over the past
generation by flat organizations, virtual (outsourced) companies, or even networks without a central source
of authority. These types of organization inherently require higher levels of trust because they depend on
employees at lower levels of the organization, or outside the organization altogether, making autonomous
decisions on their own. Controls are internalthe result of norms and trainingsrather than externally
imposed.
The implications of this shift for human resource management are several. The reason it has occurred is
because of (1) the importance of local knowledge; (2) a more highly educated work force; and (3) the need to
serve better educated and more affluent customers. Managers have to look carefully to sources of
interpersonal trust; they are never fully replaced by formal organization. Trust is ultimately rooted in
shared values and culture, and thus varies across societies and groups within societies. But it is also
something that can be created on the micro level of organizations through appropriate socialization.
Trust, however, is not always a good thing. Under certain circumstances, trust becomes a liability when it
leads to cronyism, corruption, or inbred organizations that are impervious to new ideas. It is often deviant
individuals who stand at the intersection of trust networks that serve as conduits for new ideas and
information. Organizations, too, benefit from informal networks and ties across organizational boundaries.
Hierarchies often try to suppress these ties, but they are important for the health of the larger organization.
In the end, there is no optimal degree of trust within an organization. All organizations need some minimal
level of trust, but they also need accountability. In some cases organizations that are too tightly bonded
cannot be fixed; they can only be bypassed or dismantled and replaced by new ones. The best organizations
do not cultivate a single level of trust, but cycle between periods of high trust and periods of accountability.
This means, as well, that in the selection and cultivation of human resources, there is no optimal balance
between culture and diversity.


Keynote Speech-3
(Francis Fukuyama)

Occupation -
-SAIS
Professional
History
1952 10 27 .

.
1979 1980 RAND
1979-1980, 1983-89, 1995-96
. 1981-82
1989
-
. 1981-82
- .
1996-2000
L. .
2001 2004
. 2005
' ' .


(the National Endowment for Democracy, NED)
. (Journal of
Democracy) (The New America
Foundation) . NED
.
.
.
Educational Background
& Publication Records

.
1992 (The End of History and
the Last Man) 20
. :
(Trust: The Social Virtues and the Creation
of Prosperity, 1995), :
(The Great Disruption: Human Nature and the
Reconstitution of Social Order, 1999), :
(Our Posthuman Future:
Consequences of the Biotechnology Revolution, 2002),
: 21 (State-Building: Governance
and World Order in the 21st Century, 2004).
2006 :
, , (America at the
Crossroads: Democracy, Power, and the Neoconservative
Legacy).







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Keynote Speech-4
Yoshiaki Shin

Occupation - Chairman, Mitsui Sumitomo Insurance Co., Limited, Japan
Professional
History
Mr. Shin entered The Sumitomo Marine and Fire Insurance Co., Ltd.
After he carried out his carrier in Fire & Casualty Underwriting
Dept., the Hong Kong subsidiary and as General Manager of Second
Production Dept. of Osaka Head Office, he was inaugurated as
Director, General Manager of Secretariat & Corporate Planning Dept.
in 1995. He took charge of Secretariat when the company drafted the
"Statement of Environmental Commitment by the Insurance
Industry". (Sumitomo Marine and Fire Insurance was elected as a
member of UNEP Insurance Industry Initiative(III) Steering
Committee in 1997).

Mr. Shin was inaugurated as Managing Director in 1999. In October,
2001, when Sumitomo Marine and Fire Insurance merged with The
Mitsui Marine & Fire Insurance Co., Ltd. and started as Mitsui
Sumitomo Insurance Co., Ltd., he was inaugurated as Managing
Director, Managing Executive Officer. Mr. Shin was inaugurated as
Senior Managing Director, Senior Executive Officer in June, 2002.
He is in charge of the International Dept. from June, 2003.

Mr. Shin is a member of UNEP Insurance Industry Initiative (III)
Steering Committee.
Educational Background
& Publication Records
Mr. Shin has received a bachelor's degree in economics from Kyushu
University, Japan in 1968.

Establishing the fostering of human resource as the basic framework of SCR
management

Yoshiaki Shin
Chairman, Mitsui Sumitomo Insurance Co., Limited, Japan

1. The continuous development of corporation and talented human resource
In Japan, some unfavorable incidents in the quality of products and services are recurring, which is
drawing the attention of the customers. Also, the Law on the transaction of financial products, which
stipulates the rules for protecting the users of financial products are now established, requiring various
responsibilities to the provider.

In order to continuously grow under this environment, it is necessary to continuously improve the quality
of products and services provided to the customers according to the social requirements.

What decides the quality of products and services is the quality provided by the employees.

Especially, as insurance of financial services are intangible, the convincibility, attractiveness, power of
each individual or dealers explaining to the customers are the significant means. In the perspective of the
customers or the community, the employee or the dealer confronting them are the individuals who directly
present the quality of a company. The relationship between the insurance company and a customer is not a
one-time transaction, but a business model which continuity is important. Hence, it is impossible for a
company without quality improvement to grow.

Therefore it is needed to acquire a large pool of top talented human resources for a company to improve
competitiveness and also for perpetual and stable development.

2. The management strategy of MSIG
(1) Background for establishing New Challenge 10
Our company has been sentenced to administrative measures including temporal stopping of business
operation in June last year. The main reason was the special contract of the automotive insurance and unpaid
medical insurance fees. Moreover, the calculation error in calculating the fire insurance fee was also
disclosed. This also happened in other insurance companies, which created distrust among the customers in
Japan.

I would like to explain why we have ended up in such situation and what values we have reassured in
order to counteract this dilemma. This is exactly the same as the human resources strategy led by MSIG.
Our company was established in 2001 as a result of the merger of two companies which have continued
astonishing performance over 100 years. At the establishment, corporate philosophy has been created and
the Charter on Acting was made in 2004 to strengthen the CSR management. The goal of the charter is to
express CSR management by accomplishing the responsibility for the 7 types of investors.

Along with the new insurance law, insurance liberalization and globalization, the strengthening of
acquiring and operating insurance companies became necessary. It is no longer a domestic competition but a
competition against global players such as AIG, AXA, Allianz etc.

In Oct 2001, a new company was established as a result of the M&A between Mitzui Fire insurance and
Sumimoto fire insurance. The employers and employees of the new Mitzui-Sumimoto became one and
achieved industrys top growth rate and became the 2
nd
ranking insurance company. This case is known as
the most M&A case in the financial industry and in the evaluation of the analysts.

However, too much focus on developing new products and increasing sales led to incompleteness in
protecting the customer interest (=customer-oriented point) as the operation framework such as paying
insurance fee was instable.

Our company took the administrative measure seriously and implemented on the improvement plan that
prioritizes the interest of the customer (=customer-oriented point) and the temporal stopping of business
operation was removed in Feb 2007.

Having the administrative measures as evidence, the new management plan = new vision was created. The
complaints and request by customers and dealers and the opinions of the employees will be incorporated into
the new vision.

In July 2006, along with the improvement of operation, the new vision was declared to all of the
employees. In August, Renewal project which is a structure for reflecting every employees opinions was
implemented.

The management meeting where the chairman, president, executives in charge and employees attend
took place in the 120 branches nationwide. Also, the site meeting at workplaces took place. Through this,
over 1,500 advices from the frontier employees were transferred.

The project secretariat consisting of 19 representative employees checked the advices for 5 months. By
conference and discussion, the problems, thoughts and action plan were sought. Then the final proposal for a
fresh new start Self-changing the culture and structure of our company was concluded.


The mission(corporate message) that easily explains the Charter on Acting after the discussion of the
project was born We think of each person and each thing importantly so that everyone says thank you

(2) The location setting and basic strategy of New Challenge 10
The basic structure of the MSIG management is that the management philosophy that stipulates the
ultimate mission is the top priority and mentions the Charter on Acting for all employees in order to
realize it.

New Challenge 10 concludes what the goal is until 2010 (vision), how to realize it (strategy,
countermeasures) and what to value the most (values).

Realizing CSR management through improvement in quality, trust and growth is the basic strategy.
Quality improvement is the starting point for all business activities. An easily understood product should
be developed, explained to the customer flawlessly and sold. Also, the insurance should be paid after a fast
and full-hearted countermeasure when an accident has occurred. This basic process should be always
revised and be upgraded. This is Step 1.

To solidify the customer and expanding the MSIG fans through winning customer through by
continuous quality improvement should be implemented.

To realize business growth through heightened customer trust. A circulating structure of investing the
managerial resource into quality improvement should be made.

Business growth is based on the results that took place after the time of quality improvement. Business
growth is not a final goal but means to foster quality improvement.

Accomplishing the responsibility of the stickholder through the circulation between Quality-Trust-
Growth is the CSR management, goal of the MSIG.

(3) About quality

Quality is divided into quality taken for granted and quality for impression. When the quality of
products is above the customer expectation of the quality taken for granted, this becomes the quality
for impression. As the requirement and expectation of the customer are everchanging, yesterdays quality
for impression becomes the quality taken for granted tomorrow.



Also, the definition of quality taken for granted and quality for impression differs across era, country
and areas. What is taken for granted in Japan may be impressive in other nations and vice versa. For
example, the taxi doors are automatic in Japan whereas the customer has to open by himself in other
countries. If the taxi door is not automatic in Japan, many would be complaining.

In MSIG, the quality taken for granted is realized first and then the quality for impression is
pursued in the perspective of the customer.

(4) Strategy for quality improvement

As mentioned in the introduction, the quality of the employee is especially important in the service
industry like the insurance. That is why the growth of the employee and the dealer is significant. In other
words,
Self-learning and self-behavior: One can make its first growth as he himself thinks and learns
Professionalism: When confronting customers, always be confident and proud of yourself
Teamwork: Work cannot be done alone. Always achieve your work with teamwork through
communication

Also, it is important to widely reflect the voice of the stickholder in quality improvement. In MSIG,
management process for customers voices collected are possible and implemented as the customer center
scheme is activated. Complaints are the key factors for a company growth and we take them seriously.

(5) Countermeasures for social responsibility, environmental protection
Aggressively working for social responsibility and environmental protection can be one of the
strategies for quality improvement. MSIG is in charge of activities through business and beyond business,
providing a collaboration site for the employees and the dealers to act voluntarily.
Corporate activities
l Technological support for damage insurance in ASEAN nations
l Converting product pamphlets into an audio media
l Eco (ecology) automotive insurance, Eco-maintenance
l Restoration project of the tropical trees in Indonesia
Activities led by employees and dealers
l Smile heart club in which the employees collect certain amount of fund from salary for charity
l Matching-gift policy for donating in case of fire
l Traffic safety movements

(6) Business Strategy in the Group-level
Providing the maximum value with the group integrated resources to the customers is the business
strategy of MSIG. Having domestic damage insurance as the core business, life insurance business,
international business, financial service business and risk-related business should be successful in a
balanced way and thereby attain the group core profit of 100 billion yen in the year 2010. Especially
international business has high potential and investing resources in this sector is also to be done.

The percentage of local business in the MSIGs portfolio has increase and the number of foreign
employees has also rapidly increased (among 24,000 employees, 6,000 are foreigners)

MSIG will contribute to the society as long-term employment and employee training due to globalization.
Needless to say, a global perspective is needed in HR policy.
MSIG respects each individuals characteristics, values and culture from all over the world. MSIG fosters
the talented human resources who will be in charge of the next-generations global management.

(7) About HR Strategy
MSIG thinks that an employee is an invaluable resource of a corporation and a company cannot exist
without an excellent employee. Hence, active employee is the strategy for the New Challenge 10 with the
following action plans:
Foster talented HR: Support each individuals growth and self-realization
Improve pleasure from work: Provide various options and opportunities
Create favorable environment: Renewal of the office environment, reinforce communication system by
checking the work process
3 principles for global HR
Equal, sound HR policy Respect for individuality, variety and culture learning corporate culture

Fostering talented HR for the next-generation

3. Corporate culture and fostering talented human resources
MSIG is a gigantic business group composed of the Mitzui family and the Sumimoto Family that have
existed for nearly 400 years, retaining genes of the both groups. Mitzui Family stresses the importance of
fostering HR and Sumimoto Family focuses on the CSR management as it stresses the co-existence with the
environment


Hence, the MSIG corporate culture is deeply rooted in the social responsibility and protecting the earth.
Also, corporate culture of customer-oriented thinking, Self-learning and self-acting, High values on the
communication and teamwork are continuously promoted in the Renewal project.
It is essential to contribute to the society by completing the responsibility of the stickholder through
continuous change and innovation for perpetual growth. It is important to make these factors as the building
blocks of MSIGs corporate activities.
Training the corporate culture is exactly the same as fostering the human resources. Corporate culture
fosters individuals and those individuals contribute to the society.


Keynote Speech-4
(Yoshiaki Shin)

Occupation - (Mitsui Sumitomo
Insurance Co., Limited, Japan)
Professional
History
(The Sumitomo Marine and
Fire Insurance Co., Ltd.) . (Fire
& Casualty Underwriting Dept.), , 2
1955
.

. (
19978 UNEP (3)
.)

1999 , 2001 10

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2002 6
. 2003 6 .

UNEP (3) .
Educational Background
& Publication Records
1968 .








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Keynote Speech-3
(Yoshiaki Shin)


Occupation - (Mitsui Sumitomo
Insurance Co., Limited, Japan)
Professional
History
(The Sumitomo Marine and
Fire Insurance Co., Ltd.) . (Fire
& Casualty Underwriting Dept.), , 2
1955
.

. (
19978 UNEP (3)
.)

1999 , 2001 10

, .
2002 6
. 2003 6 .

UNEP (3) .
Educational Background
& Publication Records
1968 .


Keynote Speech-5
Ben Verwaayen

Occupation - Chief Executive Officer, British Telecom
Professional
History
Ben Verwaayen joined BT on 14 January 2002 as Chief Executive.

Before joining BT Group, since October 1997, Ben had been with
Lucent Technologies Inc. His position on leaving was Vice
Chairman of the Management Board. Before this, Ben was
Executive Vice President and Chief Operating Officer, and before
this, Executive Vice President, International.

Prior to Lucent, Ben was with Koninklijke PTT Nederland or KPN as
it is more commonly known. From 1988 to 1997, Ben was
President and Managing Director of KPN's PTT Telecom.

From 1996 to mid-1997, Ben was Chairman of the Unisource
European venture with Telia, Swisscom and Telefonica, and
Chairman of AT&T/Unisource.

Between 1975 and 1988, Ben was with ITT Nederland BV. He had
become General Manager after enjoying a series of positions in
business development, HR and public relations.

Ben become a Non-Executive Director of UPS in 2005

In 2006 he Chaired a CBI Task Force on Climate Change, leading a
group of CEOs from some of the UKs biggest companies. The Task
Force will agree a plan of action to reduce the carbon emissions of
British business.
Educational Background
& Publication Records
- Master's degree in law and international politics from the State
University of Utrecht, Holland.





Global Talent

Ben Verwaayen
CEO, British Telecom, UK

"Globalisation is having a major impact on HR practises. Geography is no longer a restriction to finding
employment. Advances in technology and changing working practices are enabling companies to source the
best candidates from across the globe - while workers have more choice and information on companies they
may wish to work for.
As a consequence, there is greater competition amongst companies to attract the best talent and applicants
need to understand they are now competing with candidates from other counties. This diversity can also
benefit the company by bringing new perspectives. Companies should no longer be dominated by nationals
from a single geography; instead they should reflect the diversity of the markets in which a company
operates. "




Keynote Speech-5
(Ben Verwaayen)

Occupation - (BT)
Professional
History
-2002 1 14

-BT Group 1997 10 ,


- 1988~1997 KPN's PTT Telecom

-1996~1997 , AT&T/Unisource

-1975~1988 with ITT Nederland BV

-2006 CBI
Educational Background
& Publication Records
- , .




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.
.
.
.

.
.
.


Keynote Speech-6
RICHARD K. LYONS

Occupation - Chief Learning Officer, Goldman Sachs, New York
Professional
History
- Chief Learning Officer, Goldman Sachs, New York (since Nov.
2006).
- Acting Dean, Haas School of Business, UC Berkeley (2004-2005);
- Chan Professor of International Business (Professor 2000-04,
Associate Professor 1996-00, Assistant Professor 1993-96). On leave.
- Columbia University, joint appointment in School of Business and
School of Intl Affairs, Associate/Assistant Professor, 1987-93.
<PROFESSIONAL ACTIVITIES>
- Professional
Director (Chair), Matthews Asian Funds (until joined Goldman
Sachs)
Director, iShares Inc. (until Goldman Sachs)
Director, Barclays Global Investors Funds (until Goldman Sachs)
- Administrative
Executive Associate Dean, Haas School (Dec. 05 to Nov. 06)
Acting Dean, Haas School (Dec. 04 to Nov. 05)
Associate Dean for Academic Affairs, Haas School (July 04 to Dec.
04)
Faculty Chair, Haas School (July 04 to Dec. 04)
Educational Background
& Publication Records
- PhD (Economics) Massachusetts Institute of Technology, 1987.
Fields
included International and Macro. Finished in three years.
- BS (Business) University of California at Berkeley, 1982. Finance
concentration. Finished in three and one-quarter years.
<WORKING PAPERS>
A New Micro Model of Exchange Rate Dynamics, with M.
Evans, NBER Working Paper 10379, March 2004.
An Information Approach to International Currencies, with M.
Moore, NBER Working Paper 11220, March 2005.
Does Intervention Alter Private Behaviour, with E. Girardin, May
2006.

Innovation and Firm Culture

Richard Lyons
CLO, Goldman, Sachs & Co. , USA

Many firms are using organizational culture as an execution tool for innovation. Importantly, the innovation
they seek is often not new technology or new physical products. Rather, they seek process innovation,
organizational innovation, strategic innovation, and business model innovation. These broader forms of
innovation are especially important for firms in service industries, investment banking being a good example.
The cultural and organizational foundations that support these forms of innovation go far beyond managing
R&D, patents, and other intellectual property. The foundations need to operate throughout the firm, and HR
professionals play a central role in making them pervasive. Lyons will address the levers we have available
for setting these foundations. He will also address how Goldman Sachs manages its culture to achieve
innovation. He will clarify how a firm with such a strong culture and behavioral norms can at the same time
provide room for people to innovate.


Keynote Speech-6
(RICHARD K. LYONS)

Occupation -
Professional
History
2006 11
UC. (2004-2005)
, 1987-93

(2000-04 , 1996-00 , 1993-96
)



-




-
2005 12 2006 11
2004 12 2005 11
2004 7 2004 12
2004 7 2004 12

Educational Background
& Publication Records
-1987 ,
. 3
-1982 . ,
3 1
, M. , NBER
10379, 2004 3 , M.
, NBER 11220, 2005 3
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(CLO)

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Keynote Speech-7
Franz Cremer

Occupation - Manager, Senior Management Personnel Division, BMW Group
Professional
History
10/1984 Joined BMW AG
1989-1993 Head of department, Planning and control
Experimental Vehicles section
1993-1996 Head of department, Sample construction,
equipment and late-state prototype
construction
1996-1998 Head of function, Process integration of
medium and large model series
1998-2000 Head of function, Experimental Vehicles
2000-2004 Head of section, Technical Integration
since 04/2004 Head of section, Human Resources
Senior Executives
Educational Background
& Publication Records
- Dipl. Wirtschaftsing. FH
(Graduate in Business Engineering, University of Applied
Sciences)



Human Resources Key to the BMW Groups Success

Franz Cremer
Senior Vice President Human Resources Senior Executives, BMW Group

Any organization operating on a global scale naturally seeks to recruit the most talented people from all over
the world. Human resources help determine the success of companies in todays globally competitive
environment. It is clear goals or targets and sustainable business success that result in retaining talented
professionals, fostering their development within the company and encouraging them to stay. An authentic
and tangible corporate culture plays a decisive role in this endeavor.

BMW Group is well known as a company that offers such an authentic and tangible culture and that brings it
to life for its customers, shareholders, associates and society as a whole. BMW Group also has a future-
orientated HR policy which improves efficiency and associates performance. The company does not regard
its associates as a cost factor but as a success factor. Its unique Associate and Leadership Model provides
the foundation for a working relationship based on mutual trust. The guidelines describe requirements, thus
providing orientation. The Associate Model applies to all BMW Group associates, irrespective of their
responsibilities or hierarchical level. This also includes executives; for them, however, additional
requirements apply that offer further guidance and serve as leadership evaluation standards. BMW Group
focuses strongly on the topic leadership as well as on good HR management processes guaranteeing that staff
needs are addressed systematically. These two elements good leadership and suitable HR management
tools are the prerequisite for the high motivation and correspondingly high performance of associates.

In his keynote speech, Franz Cremer, Senior Vice President Human Resources Senior Executives of BMW
Group, is going to introduce the philosophy behind BMW Groups HR model which serves the purpose of
retaining and fostering the most talented associates all around the world. In addition, he is going to refer to
the future challenges to be mastered by BMW Groups human resources, such as demographic changes, the
growing internationality of the workforce due to the increasing presence in emerging markets as well as the
subsequent requirements for the internal HR management.


Keynote Speech-7
(Franz Cremer)

Occupation - BMW
Professional
History
10/1984 BMW AG
1989-1993
1993-1996 ,

1996-1998 / ,

1998-2000 ,
2000-2004
since 04/2004

Educational Background
& Publication Records
Wirtschaftsing. FH
( )

(Human Resources) - BMW


BMW HR


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.
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HR .



Keynote Speech-8
Chow Kok Fong

Occupation - CEO, Changi Airports International, Singapore
Professional
History
CAREER
Jan 2006 to date CHANGI AIRPORTS INTERNATIONAL PTE
LTD
(formerly CHANGI AIRPORT MANAGEMENT AND
PARTNERS PTE LTD)
Chief Executive Officer. This company is a subsidiary of the Civil
Aviation
Authority of Singapore, the business of which is to invest, develop
and operate airports outside Singapore.
July 2002 to date EQUITAS CORPORATION PTE LTD
Practised as a Chartered Arbitrator. Managing Director from July
2002 to December 2005. Approximately 120 appointments and
nominations as Arbitrator, Adjudicator and Mediator. Stepped down
as MD on 1 Jan 2006, and remained as Director in order to take up
appointment as CEO of CHAMPS (See preceding item).
Dec 1999 to Jun 2002 CAPITALAND COMMERCIAL LTD
Managing Director (International Division) Directs the companys
international operations in London, Shanghai, Hong Kong and
Tokyo. Acquired land for the development of AIG Tower in Hong
Kong, set up
Capitalands office in Tokyo and oversee disposal of Canary Wharf
assets and
a portfolio of hotels.
July 1991- Dec 1999 CITY DEVELOPMENTS LTD Director of
Projects, responsible for development of Groups projects in all the
major sectors: offices, hotel, retail, residential and industrial
properties. Developed the tallest building in Singapore (Republic
Plaza) and responsible for more than 8,000 residential units, 1.2 mi
sq ft of retail space and three hotel projects (1,550 rooms). 17
International and domestic awards for
project development.
Educational Background
& Publication Records
ACADEMIC BACKGROUND
1. B.Sc. (Building) (Hons), University of Singapore 1975. Gold
Medallist for gaining top place in
graduating class
2. LL.B. (Hons), External London University 1979.
3. Humphrey Fletcher Fellow, Fletcher School of Law and
Diplomacy, Tufts University, Massachusetts
(1982-1983). Completed courses in international business (Harvard
Business School) and
international law (Harvard Law School).
4 M.B.A. (Distinction), University of Hull 1991 Part time. External
Examiners Prize for gaining top
place in the final examinations.

HUMAN RESOURCE CHALLENCE FOR A GLOBAL AIRPORT
OPERATOR

CHOW Kok Fong
CEO, Changi Airports International, Singapore

s Aviation Industry - Asia powers on or Asia leads growth
s Unprecedented demand on talent pool
s Developing talent for leadership


Keynote Speech-8
(Chow Kok Fong)

Occupation -
Professional
History

2006 1 (CHANGI AIRPORTS
INTERNATIONAL PTE LTD) . (
CHANGI AIRPORT MANAGEMENT AND PARTNERS
PTE LTD )
,

.
2002 7 EQUITAS CORPORATION PTE LTD
. 2002 7 2005 12
.
120 . CHAMPS( )
2006 1 1

1999 12 2002 6 CAPITALAND
COMMERCIAL LTD ( ) , ,
, . AIG
.
(Canary Wharf assets) .
1991 7 1999 12 (CITY
DEVELOPMENTS LTD) ,
, , ,
.
(Republic Plaza)
8,000 , 1 2
3 ( 1,550 ).
17 .
Educational Background
& Publication Records

1. 1975 . ()
(Hons).
2. 1979 (Hons).
3. 1982 1983
(Humphrey
Fletcher Fellow, Fletcher School of Law and Diplomacy, Tufts
University, Massachusetts) (1982-1983). (
) , ( )
.
4 (), (University of Hull) .
1991 ,








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l
l


Keynote Speech-9
Jerome C. Glenn

Occupation - Executive Director of the American Council/United Nations
University and Director of the Millennium Project, USA
- Co-founded and directs the Millennium Project
Professional
History
- The deputy director, PfP International involved in micro-credit,
national strategic planning, institutional design, training, and
evaluation in economic development in Africa, Middle East, Asia, the
Caribbean, and Latin America, founded CARINET the computer
network in 1983 (now owned by CGNET)
- Consulted for corporations, USAID and its contractors, World
Bank, UNDP, UNU, UNEP, UNESCO, US Army, DOE, and several
governments.
Educational Background
& Publication Records
- BA Philosophy, American University, 1968
- MA Teaching Social Science (Futuristic Curriculum), Antioch
Graduate School 1971
- EdD Futures Research, School of Education, University of
Massachusetts candidate 1972
- The author of over 100 future-oriented articles in such as the New
York Times, Nikkei, ADWEEK, International Tribune, LEADERS,
Foresight, Technological Forecasting, Futures Research Quarterly,
The Futurist
- Co-author of 1997 (through) 2006 State of the Future
- Editor of Futures Research Methodology (1999 and 2003)


Jerome Glenn
Executive Director of the American Council/United Nations University
and Director of the Millennium Project, USA

Developing the collective intelligence of an organization with "just in time knowledge and learning" will be
important for human resources development in the future. Methods for how to create such collective
intelligence systems will be presented. Scientific knowledge of brain functioning and potentials for
improving human intelligence are increasing very rapidly today. Examples will be shared. The emerging
knowledge economy will require a far more intelligent and knowledge world labor force than did the
industrial or agricultural economies. Global trends will be discussed that are leading to a more complex and
rapidly changing world that gives rise to new challenges and opportunities for human resources development
and management that will require increasing both individual and collective intelligence.


Keynote Speech-9
(Jerome C. Glenn)

Occupation - UN
Professional
History
, , , ,
, , , ,
PfP (Partnership for Peace)
1983 CARINET (
CGNET )
UNDP, UNU, UNEP, UNESCO, US Army, DOE, USAID
, .
Educational Background
& Publication Records
1968
1971 (
)
1972 ,


, , ADWEEK, , ,
, , ,
100
1997-2006
1999-2003




/



. .

, .
. ,

.



Keynote Speech-3
(Yoshiaki Shin)


Occupation - (Mitsui Sumitomo
Insurance Co., Limited, Japan)
Professional
History
(The Sumitomo Marine and
Fire Insurance Co., Ltd.) . (Fire
& Casualty Underwriting Dept.), , 2
1955
.

. (
19978 UNEP (3)
.)

1999 , 2001 10

, .
2002 6
. 2003 6 .

UNEP (3) .
Educational Background
& Publication Records
1968 .


Special Lecture-1
Katsuhiko Satoh

Occupation - Special Advisor, Ford Japan Limited
Professional
History
1945 Born in Chiba,Japan
1969 Graduated from Yokohama City University
(BA, Commerce)
Joined Nissan Motor Company
1977 Studied at University of Illinois sponsored by Nissan
(College of Business Administration)
1980 Participated in launching Nissan Manufacturing
Corporation USA, TN.
1985 Manager of administration, Central Research Lab.
1986 Manager of HR, Zama Plant
1987 Deputy VP of Administration & HR,
Nissan Motor Corporation in USA(Sales)
1988 Participate in establishing Nissan Research &
Development Inc.(Product Development)
1992 Director of HR (Nissan WHQ)
1995 Joined Ford Japan as director of HR
2002 President, Ford Japan Limited
2006 Chairman, Ford Japan Limited
2006 Executive Advisor, Flieshman-Hillard Japan
2007 Special Advisor, Ford Japan Limited
Educational Background
& Publication Records




Succession Planning: A Recent Trend within Japanese Companies

Katsuhiko Satoh
Special Advisor, Ford Japan Limited
Executive Advisor, Fleishman- Hillard Japan, Inc.

Succession planning and other HR policies and practices, have been based on long-term employment in
traditional Japanese companies. It is not necessary for companies to be in a rush to identify the next leaders
of a company under long-term employment trends.

The larger focus with respects to a Japanese management style, is on team performance versus individual
performance.

Additionally, the management at Japanese companies have been hesitant to use succession planning actively.
This is because it has been perceived that publicizing peoples names is not encouraging team performance.
Natural selection was the rule.

When Japans economic growth was put to a halt in the early 1990s, the HR policies and practices which
were based on long term employment were forced to change, given that the existing employment system
worked well in a growing economy.

Matsushita Electric Company showed a symbolic case of the change when they implemented a big
headcount cut in early 2000.

Japanese companies tried to change mainly by employing global standard, which was led by U.S., by
focusing on individual performance and commitment. In employing the global standard, lay-offs,
outsourcing, part-time workers and other new employment practices were encouraged.

Succession planning has now become one of the main offerings of HR practices, generally
because it is not only good for companies but is also good for individuals who value
their jobs and careers.

However, companies have relied on newly employed HR systems too much in order to attain high
performance. Top executives of successful companies, have started to talk about the strengths of how
Japanese management works in global management environment.


Long-term employment is no longer looked at as the focus, but stable-employment is something that is
looked at and is needed for both companies and individuals. Succession planning is now recognized as
management strategy, not as a tool to identify the future leaders of a company. This indicates that it is not
only important to identify the next leaders of a company, but to also think about how to train/educate them.
Leaders have to be identified and trained intentionally, not naturally.

I will touch on relevant cases such as Nissan and Kao, Japanese companies where succession panning
became a top priority for the management.

Lastly, long-term employment in successful U.S. companies, such as Emerson and Fleishman-Hillard will be
explained for deepened understanding.



Special Lecture-1
(Katsuhiko Satoh)

Occupation -
Professional
History
1945
1969
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1985 1986 Manager of HR, Zama
Plant
1987
1988
1992
1995
2002
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Educational Background
& Publication Records

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Special Lecture-2
Reiji Ohtaki

Occupation - Managing Director, Hay Group Asia
Professional
History
Reiji Ohtaki directs Hay Groups consulting business in Asia.
Reiji has over 20 years experience in business and human resources
consulting in Asia. He specializes in developing and implementing
human resources management strategies, organizational strategies,
and various human resources programs for multinational companies.
Based in Singapore and Tokyo, he is actively involved in many
regional projects helping his clients achieve business success through
creative HR solutions. His clients include Japanese multinationals
such as Canon, Komatsu and Kao as well as American multinationals
such as IBM, AIG, AFLAC, and GE.
Prior to joining Hay Group, Reiji was the Managing Director of
Mercer Human Resource Consulting in Asia.
Educational Background
& Publication Records
He received his Bachelor of Science degree in Engineering from
Tohoku University and Ph.D. in Applied Physics from the University
of California at San Diego.




Global Talent Sourcing

Reiji Ohtaki, Ph.D.
Managing Director, Hay Group Asia

Do you consider your company as global or multinational? Even though these two terms seem to be
synonymous, there is a clear difference between them, namely that global companies are more advanced in
sharing and managing resources than multinational companies. In a HR perspective, this means that the
way global companies utilize talents is more advanced than multinational companies. We call the way
global companies utilize talents as global talent sourcing.

Identifying and managing global talents are essential components in becoming a truly successful global
company. We must realize the importance of global talents whose linguistic capabilities and cross-cultural
understanding exceed those of local talents. For example, European and American multinationals have a long
history of utilizing Asian talents as their global resources within Asia and beyond. In short, it is time for
Korean companies to direct their attention to diverse ways of utilizing global talent for their globalization.

Let us assume that you are planning to build a new factory in Budapest, Hungary to lay the foundation to
penetrate into the East European market. Do you have global talents who can melt into local operations
without creating cultural, religious, and linguistic friction? Or do you have very clear criteria and well-
established procedures for attracting and retaining global talents? How effective are you in providing key
talents with globally uniformed coaching, assessment and reward? Do you have a global HR strategy that
can keep pace with the fast-moving HR trends?

At the core of these questions lies an issue of global talent sourcing which many Western global companies
have successfully resolved. However, blindly following the steps of successful global companies does not
guarantee success for globally emerging Korean companies. What you need is a creative and open-minded
way of thinking, not a stereotypical perspective, in recruiting, relocating and retaining global talent.
Japanese companies, being exposed to global competition early on, have already experimented diverse global
talent sourcing approaches, such as what people call Toyota Way or Sony Way. The key lesson from
their experience is that there is no one-size-fits-all solution. To metamorphose into a truly successful
global company, a Korean company needs to develop its own approach in global talent sourcing that reflects
its unique internal and external circumstances.


Special Lecture-2
(Reiji Ohtaki)

Occupation -
Professional
History

20
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, Komatsu Kao
IBM, AIG, AFLAC, GE
- Mercer


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& Publication Records
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Special Lecture-2
Robert Barro

Occupation - Paul M. Warburg Professor of Economics at Harvard University
- A senior fellow of the Hoover Institution of Stanford University
- A research associate of the National Bureau of Economic Research
Professional
History
Barro is co-editor of Harvards Quarterly Journal of Economics and
was recently President of the Western Economic Association and
Vice President of the American Economic Association. He was a
viewpoint columnist for Business Week from 1998 to 2006 and a
contributing editor of The Wall Street Journal from 1991 to 1998.
He has written extensively on macroeconomics and economic
growth. Noteworthy research includes empirical determinants of
economic growth, economic effects of public debt and budget
deficits, and the formation of monetary policy.
Educational Background
& Publication Records
- Ph.D. in economics from Harvard University
- B.S. in physics from Caltech
Recent books include Macroeconomics: A Modern Approach,
Economic Growth (2
nd
edition, written with Xavier Sala-i-Martin),
Nothing Is Sacred: Economic Ideas for the New Millennium,
Determinants of Economic Growth, and Getting It Right: Markets
and Choices in a Free Society. Current research focuses on two
very different topics: the interplay between religion and political
economy and the impact of rare disasters on asset markets.




Inequality and Growth Revisited

Robert J. Barro
Harvard University, September 2007

For the world as a whole, income inequalitygauged by Gini coefficients or quintile income
sharesdid not change greatly from the 1960s to the 2000s. The relation between inequality and economic
performance involves two directions of causation. The first effect, described by the famous Kuznets curve,
is that increases in per capita GDP lead initially to increases in inequality. Subsequently, at high enough per
capita GDP, further increases lead to reductions in inequality. The reasoning behind this curve is that shifts
in the structure of production (such as agriculture to manufacturing to services) or technological advances
benefit, at first, a minority of the population and, therefore, widen income inequality. Eventually, as the
new methods of production and ideas diffuse through the economy, the majority benefits, and inequality falls.
There is strong evidence across countries and over time for the existence of the Kuznets curve. Most
countries are now in the range of per capita GDP where further economic development leads to lower income
inequality.
Given per capita GDP, there is evidence that international openness increases inequality. However,
openness also stimulates economic growth, which lowers inequality in most countries. Moreover, the rise
in per capita GDP means that poverty may fall at the same time that inequality rises. Another findings is
that inequality is much higher in Latin America and sub-Saharan Africa than would be expected from the
levels of per capita GDP.
The second direction of effect is that income inequality influences economic growth. Many
theories have been offered for this relationship; important features here are credit-market imperfections,
political economy, social unrest, and saving rates. The overall effect of inequality on economic growth is
theoretically ambiguous but tends to be negative empirically. This adverse effect is strongest for poor
countries and is zero or positive for the richest countries. However, most countries (below a per capita GDP
of $12,000 in 2000 U.S. dollar) are in the range where greater income inequality reduces economic growth.



Special Lecture-2
(Robert Barro)

Occupation -
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Professional
History
4
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1998 -2006 Business Week Viewpoint
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Educational Background
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Track A-1
Mark S. Wrighton

Occupation - Chancellor, Washington University in St. Louis
Professional
History
Jointed Massachusetts Institute of Technology in 1972 as Assistant
Professor of Chemistry; Appointed Associate Professor in 1976, and
Professor in 1977. Served as Head of Department of Chemistry from
1987-1990. Served as Provost and Chief Academic Officer at MIT
from 1990 to 1995. Named 14th Chancellor of Washington
University in St. Louis in 1995. Also appointed Professor of
Chemistry at the University.
Educational Background
& Publication Records
- B.S., Florida State University, 1969
- Ph.D., California Institute of Technology, 1972
- More than 300 research articles, one co-authored book, two edited
symposium volumes, and consulting editor for four editions of
major freshman chemistry text.


PREPARATION OF THE NEXT GENERATION OF GLOBAL LEADERS:
THE MCDONNELL INTERNATIONAL SCHOLARS ACADEMY AT
WASHINGTON UNIVERSITY IN ST.LOUIS

Mark S. Wrighton
Washington University in St.Louis

Tomorrows generation of leaders in society, and the institutions these leaders serve, will benefit enormously
from an advanced university experience that provides more than a traditional professional or graduate degree.
Todays professional degree programs are ones that bring intellectual focus and an in-depth knowledge base
to enable degree recipients to contribute competently in the professions such as law, medicine or business.
Research-intensive doctoral programs leading to a Ph.D. degree involve educational experiences which are
rich in formulating a research problem, developing approaches to addressing the problem, and conducting
original research that demonstrates progress toward solving a significant and interesting research problem.
Generally, graduate and professional degree programs represent intellectually focused educational programs
that have great rigor and depth, but these programs lack breadth that would better prepare an individual for a
lifetime of leadership. Future global leaders will need both an in-depth, focused education and critical
broadening experiences that prepare them for leadership. This combination of breadth and depth is difficult
to achieve in a graduate or professional degree program, but very talented students can meet the challenges
of such ambitions degree programs. Washington University in St. Louis has recently launched the
McDonnell International Scholars Academy to prepare some of the worlds most talented people for a
lifetime of leadership in society. The overarching goal of the McDonnell Academy is to build cooperation
and understanding among people and institutions of the world and represents a new model for advanced
education in a highly interdependent world where key leaders will value being networked with each other
and with important institutions and knowledgeable about different cultures, governments, and major global
challenges. The McDonnell Academy will ultimately involve a partnership between Washington University
in St. Louis and 30-35 other premier research universities around the world. There are already 20 partner
universities in the McDonnell Academy, including three in Korea, Seoul National University, Korea
University, and Yonsei University, whose alumni compete for McDonnell Scholar awards to join Washington
University in St. Louis as degree candidates in graduate and professional programs. McDonnell Scholars
meet together and learn from each other about their interests and countries of origin, while also learning
about the united States and its culture, history, politics, and values, thereby forming a growing, diverse
network of the worlds highest potential new leaders.




Track A-1-1
(Mark S. Wrighton)

Occupation -
Professional
History
- 14 (1995-)
- (1990-1995)
- (1987-1990)
- (MIT) (1972-1990)
Educational Background
& Publication Records
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Track A-1-2
Barry McGaw

Occupation - Director, Melbourne Education Research Institute, University of
Melbourne
Professional
History
Before returning to Australia at the end of 2005, Professor McGaw
was Director for Education at the Organisation for Economic Co-
operation and Development (OECD), Paris, France. Prior to that he
had been Executive Director of the Australian Council for
Educational Research, Melbourne, Australia (1985-1998) and
Professor of Education, Murdoch University, in Perth, Western
Australia (1976-1984). He was originally a graduate in chemistry,
statistics and psychology and was for four years a secondary school
science teacher. He has been President of the Australian
Psychological Society, the Australian Association for Research in
Education, the Australian College of Educators and the International
Association for Educational Assessment.
Educational Background
& Publication Records
- BSc, BEd (Hons), University of Queensland, Australia
- EdM, PhD, University of Illinois, USA
Glass, G. V, McGaw, B, & Smith, M. L. (1981). Meta-analysis of
social research. Beverly Hills and London: Sage. (279pp.)
McGaw, B. (1997). Shaping their future: Recommendations for
reform of the Higher School Certificate. Sydney: Department of
Training and Education Co-ordination. (240pp.)




INNOVATION IN HIGHER EDUCATION TOWARDS GREATER
DIVERSITY AND QUALITY
Barry McGaw
Melbourne Education Research Institute, University of Melbourne
The benefits of education for individuals and nations are increasingly well-recognised and are driving
increased rates of participation to the end of secondary education and beyond to higher education. While
there are marked differences among countries in these rates, most countries are now grappling with the task
of expanding access to higher education. This raises a range of important policy issues around how to fund
the expansion, in particular, what mix of public and private resources to deploy, what kind of institutional
differentiation to develop, how best to conceptualise and assure quality, how to balance the teaching and
research roles of higher education and, in the case of public institutions, how much autonomy to grant.
National policy development is further complicated by globalisation. There is increasing cross-border
movement of both students and institutions and increasing competition for international recognition through
the various international rankings on the basis of reputation or research publications and citations. There is
also increased international recruitment of graduates by multinational enterprises and organizations. All of
this has created challenging and exciting times for national policy makers, institutional leaders, academics
and students.



Track A-1-2
(Barry McGaw)

Occupation - ()
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Professional
History
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c
a
t
io
n
a
t

a
G
la
n
c
e
2
0
0
1
,
p
p
.4
8
-
5
2
.
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
6
E
c
o
n
o
m
i
c

b
e
n
e
f
i
t
s

f
o
r

c
o
u
n
t
r
i
e
s
q
O
n
e

a
d
d
i
t
i
o
n
a
l

y
e
a
r

o
f

e
d
u
c
a
t
i
o
n

3
-
6
%

i
n
c
r
e
a
s
e

i
n

G
D
P
[
E
d
u
c
a
t
i
o
n

a
t

a

G
l
a
n
c
e

(
E
A
G
)

2
0
0
6
,

p
p
.
1
5
6
-
1
5
7
]

1
%

i
n
c
r
e
a
s
e

i
n

r
a
t
e

o
f

g
r
o
w
t
h
[
E
A
G

2
0
0
6
,

p
p
.
1
5
6
-
1
5
7
]
q
A
d
u
l
t

l
i
t
e
r
a
c
y

m
e
a
n

1
%

a
b
o
v
e

i
n
t
e
r
n
a
t
i
o
n
a
l

m
e
a
n

L
a
b
o
u
r

p
r
o
d
u
c
t
i
v
i
t
y

2
.
5
%

a
b
o
v
e

i
n
t
e
r
n
a
t
i
o
n
a
l

m
e
a
n
[
E
A
G

2
0
0
6
,

p
.
1
5
5
]

G
D
P

1
.
5
%

a
b
o
v
e

i
n
t
e
r
n
a
t
i
o
n
a
l

m
e
a
n
[
E
A
G

2
0
0
6
,

p
.
1
5
5
]
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
7
B
e
n
e
f
i
t
s

o
f

e
d
u
c
a
t
i
o
n

f
o
r

i
n
d
i
v
i
d
u
a
l
s

M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
8
E
c
o
n
o
m
i
c

b
e
n
e
f
i
t
s

f
o
r

i
n
d
i
v
i
d
u
a
l
s
q
T
h
o
s
e

w
i
t
h

h
i
g
h
e
r

l
e
v
e
l
s

o
f

e
d
u
c
a
t
i
o
n

h
a
v
e

H
i
g
h
e
r

e
m
p
l
o
y
m
e
n
t

r
a
t
e
s
[
E
A
G

2
0
0
7
,

T
a
b
l
e

A
8
.
1
a
,

p
p
.
1
3
2
-
1
3
3
]

L
o
w
e
r

u
n
e
m
p
l
o
y
m
e
n
t

r
a
t
e
s
[
E
A
G

2
0
0
7
,

T
a
b
l
e

A
8
.
2
a
,

p
p
.
1
3
4
-
1
3
5
]

H
i
g
h
e
r

a
v
e
r
a
g
e

e
a
r
n
i
n
g
s
[
E
A
G

2
0
0
7
,

T
a
b
l
e

A
9
.
1
a
,

p
p
.
1
5
6
-
1
5
7
]

H
i
g
h

i
n
t
e
r
n
a
l

r
a
t
e

o
f

r
e
t
u
r
n
[
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G

2
0
0
7
,

T
a
b
l
e
s

A
9
.
5
,

A
9
.
6
,

p
.
1
6
5
]

H
u
n
g
a
r
y
:

u
n
i
v
e
r
s
i
t
y

d
e
g
r
e
e

2
3
%

f
o
r

m
a
l
e
s
,

1
5
%

f
o
r

f
e
m
a
l
e
s

D
e
n
m
a
r
k
:

u
n
i
v
e
r
s
i
t
y

d
e
g
r
e
e

8
%

f
o
r

m
a
l
e
s
,

8
%

f
o
r

f
e
m
a
l
e
s
q
T
h
e
s
e

b
e
n
e
f
i
t
s

h
a
v
e

n
o
t

d
i
m
i
n
i
s
h
e
d

o
v
e
r

t
i
m
e

L
o
w
e
r

u
n
e
m
p
l
o
y
m
e
n
t

r
a
t
e
[
E
A
G

2
0
0
7
,
T
a
b
l
e

A
8
.
4
a
,

p
p
.
1
3
8
-
1
3
9
]

E
a
r
n
i
n
g
s

b
e
n
e
f
i
t
[
E
A
G

2
0
0
7
,
T
a
b
l
e

A
9
.
2
a
,

p
.
1
5
9
]
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
9
I
n
c
r
e
a
s
i
n
g

d
e
m
a
n
d

f
o
r

e
d
u
c
a
t
i
o
n

M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
0
P
e
r
c
e
n
t

o
f

a
g
e

g
r
o
u
p

w
i
t
h

u
p
p
e
r

s
e
c
o
n
d
a
r
y

e
d
u
c
a
t
i
o
n
U n i t e d S t a t e s
C z e c h R e p u b l i c
G e r m a n y
S w i t z e r l a n d
D e n m a r k
C a n a d a
N o r w a y
S w e d e n
A u s t r i a
S l o v a k R e p u b l i c
N e w Z e a l a n d
H u n g a r y
F i n l a n d
U n i t e d K i n g d o m
N e t h e r l a n d s
L u x e m b o u r g
F r a n c e
A u s t r a l i a
I c e l a n d
B e l g i u m
P o l a n d
I r e l a n d
K o r e a
G r e e c e
I t a l y
S p a i n
T u r k e y
P o r t u g a l
M e x i c o
0
1
0
2
0
3
0
4
0
5
0
6
0
7
0
8
0
9
0
1
0
0
1
8
th
1
s
t
2
3
r
d
6
th
1
0
th
1
s
t
1
0
th
4
th
1
9
th
3
r
d
S
o
u
r
c
e
: O
E
C
D
(
2
0
0
7
)

E
d
u
c
a
t
io
n
a
t
G
la
n
c
e
2
0
0
7
.
T
a
b
le
A
1
.2
a
, p
.3
7
.
2
5
-
3
4

y
e
a
r

o
l
d
s
(
7

t
o

1
6

y
e
a
r
s

a
g
o
)
5
5
-
6
4

y
e
a
r

o
l
d
s
(
3
7

t
o

4
6

y
e
a
r
s

a
g
o
)
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
1
P
e
r
c
e
n
t

o
f

a
g
e

g
r
o
u
p

w
i
t
h

t
e
r
t
i
a
r
y

e
d
u
c
a
t
i
o
n

(
A

&

B
)
U n i t e d S t a t e s
C a n a d a
D e n m a r k
F i n l a n d
S w e d e n
N e t h e r l a n d s
N o r w a y
A u s t r a l i a
U n i t e d K i n g d o m
G e r m a n y
S w i t z e r l a n d
B e l g i u m
J a p a n
N e w Z e a l a n d
I c e l a n d
L u x e m b o u r g
I r e l a n d
F r a n c e
H u n g a r y
S p a i n
A u s t r i a
P o l a n d
G r e e c e
C z e c h R e p u b l i c
S l o v a k R e p u b l i c
K o r e a
I t a l y
M e x i c o
P o r t u g a l
T u r k e y
0
1
0
2
0
3
0
4
0
5
0
6
0
3
r
d
1
s
t
1
0
th
1
1
th
2
n
d
S
o
u
r
c
e
: O
E
C
D
(
2
0
0
7
)

E
d
u
c
a
t
io
n
a
t
G
la
n
c
e
2
0
0
7
.
T
a
b
le
A
1
.3
a
, p
.3
8
.
2
5
-
3
4

y
e
a
r

o
l
d
s
(
2

t
o

1
1

y
e
a
r
s

a
g
o
)
5
5
-
6
4

y
e
a
r

o
l
d
s
(
3
2

t
o

4
1

y
e
a
r
s

a
g
o
) 8
th
2
6
th
2
n
d
1
3
th
1
s
t
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
2
C
h
a
l
l
e
n
g
e
s

i
n

e
x
p
a
n
d
i
n
g

p
r
o
v
i
s
i
o
n

M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
3
C
h
a
l
l
e
n
g
e
s

i
n

e
x
p
a
n
d
i
n
g

p
r
o
v
i
s
i
o
n

o
f

t
e
r
t
i
a
r
y

e
d
u
c
a
t
i
o
n
q
C
a
t
e
r
i
n
g

f
o
r

s
t
u
d
e
n
t

d
i
v
e
r
s
i
t
y
q
L
a
b
o
u
r

m
a
r
k
e
t

c
o
n
s
i
d
e
r
a
t
i
o
n
s
q
F
u
n
d
i
n
g

t
h
e

e
x
p
a
n
s
i
o
n
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
4
C
a
t
e
r
i
n
g

f
o
r

s
t
u
d
e
n
t

d
i
v
e
r
s
i
t
y
q
I
n
s
t
i
t
u
t
i
o
n
a
l

d
i
v
e
r
s
i
t
y
q
I
n
s
t
i
t
u
t
i
o
n
a
l

a
u
t
o
n
o
m
y

v
s

s
y
s
t
e
m

c
o
n
t
r
o
l
q
I
m
p
a
c
t

o
f

i
n
t
e
r
n
a
t
i
o
n
a
l

c
o
m
p
e
t
i
t
i
o
n
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
5
L
a
b
o
u
r

m
a
r
k
e
t

c
o
n
s
i
d
e
r
a
t
i
o
n
s
q
D
i
s
t
r
i
b
u
t
i
o
n

o
f

s
t
u
d
e
n
t
s

b
y

f
i
e
l
d

o
f

s
t
u
d
y
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
6
D
i
s
t
r
i
b
u
t
i
o
n

o
f

s
t
u
d
e
n
t
s

b
y

f
i
e
l
d

o
f

s
t
u
d
y
K o r e a
G e r m a n y
F i n l a n d
G r e e c e
S l o v a k R e p u b l i c
A u s t r i a
S w i t z e r l a n d
J a p a n
C z e c h R e p u b l i c
F r a n c e
M e x i c o
S p a i n
S w e d e n
B e l g i u m
T u r k e y
U n i t e d K i n g d o m
P o r t u g a l
I t a l y
A u s t r a l i a
C a n a d a
N e w Z e a l a n d
I r e l a n d
D e n m a r k
N e t h e r l a n d s
N o r w a y
U n i t e d S t a t e s
I c e l a n d
P o l a n d
H u n g a r y
0
%
2
0
%
4
0
%
6
0
%
8
0
%
1
0
0
%
S
c
i
e
n
c
e
H
e
a
l
t
h
B
u
s
i
n
e
s
s
,

L
a
w
H
u
m
a
n
i
t
i
e
s
,

E
d
u
c
a
t
i
o
n
U
n
k
n
o
w
n
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
7
L
a
b
o
u
r

m
a
r
k
e
t

c
o
n
s
i
d
e
r
a
t
i
o
n
s
q
D
i
s
t
r
i
b
u
t
i
o
n

o
f

s
t
u
d
e
n
t
s

b
y

f
i
e
l
d

o
f

s
t
u
d
y
q
I
n
f
l
u
e
n
c
i
n
g

s
t
u
d
e
n
t

c
h
o
i
c
e

S
u
p
p
l
y

s
i
d
e

D
e
m
a
n
d

s
i
d
e

I
n

w
h
a
t

d
i
r
e
c
t
i
o
n
s

s
h
o
u
l
d

c
h
o
i
c
e

b
e

i
n
f
l
u
e
n
c
e
d
?
q
T
i
m
i
n
g

o
f

s
t
u
d
e
n
t

c
h
o
i
c
e

D
e
l
a
y
i
n
g

c
h
o
i
c
e

S
h
o
r
t
e
n
i
n
g

l
o
n
g

c
o
u
r
s
e
s
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
8
F
u
n
d
i
n
g

t
h
e

e
x
p
a
n
s
i
o
n
q
P
u
b
l
i
c

a
n
d

p
r
i
v
a
t
e

f
u
n
d
i
n
g
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
1
9
T
e
r
t
i
a
r
y

e
d
u
c
a
t
i
o
n

e
x
p
e
n
d
i
t
u
r
e

a
s

%

o
f

G
D
P
U n i t e d S t a t e s
K o r e a
D e n m a r k
F i n l a n d
S w e d e n
S w i t z e r l a n d
A u s t r a l i a
P o l a n d
N o r w a y
N e w Z e a l a n d
F r a n c e
J a p a n
M e x i c o
N e t h e r l a n d s
B e l g i u m
A u s t r i a
I c e l a n d
S p a i n
I r e l a n d
G r e e c e
U n i t e d K i n g d o m
G e r m a n y
S l o v a k R e p u b l i c
H u n g a r y
C z e c h R e p u b l i c
P o r t u g a l
T u r k e y
I t a l y
0
.
0
0
.
5
1
.
0
1
.
5
2
.
0
2
.
5
3
.
0
P
u
b
li
c
P
r
i
v
a
t
e
M e l b o u r n e E d u c a t i o n R e s e a r c h I n s t i t u t e
2
0
P
u
b
l
i
c

a
n
d

p
r
i
v
a
t
e

f
u
n
d
i
n
g

%

o
f

t
e
r
t
i
a
r
y

e
d
u
c
a
t
i
o
n
S w i t z e r l a n d
N o r w a y
G r e e c e
F i n l a n d
D e n m a r k
B e l g i u m
A u s t r i a
I c e l a n d
T u r k e y
S w e d e n
I r e l a n d
P o r t u g a l
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Track A-1-3
Jamil Salmi

Occupation - The World Banks tertiary education coordinator
Professional
History
Mr. Salmi is a member of the International Advisory Network of the
UK Leadership Foundation for Higher Education, OECDs expert
group on Assessing Higher Education Learning Outcomes, the
Editorial Committee of OECDs Journal of Higher Education
Management and Policy, and the International Rankings Expert
Group.
He has provided policy and technical advice on tertiary education
reform to the governments of Argentina, Bolivia, Brazil, Chile,
Colombia, Dominican Republic, El Salvador, Haiti, Jamaica, Mexico,
Nicaragua, Peru, Uruguay, Venezuela, Afghanistan, Azerbaijan,
Bangladesh, China, Kazakhstan, Malaysia, Pakistan, South Korea, Sri
Lanka, Thailand, Vietnam, Poland, Russia, Slovakia, Turkey,
Ukraine, Benin, Ivory Coast, Kenya, Madagascar, Senegal, Tanzania,
Egypt, Iraq, Jordan, Morocco, Palestine, Syria, Tunisia and Yemen.
Mr. Salmi has also guided the strategic planning efforts of several
public and private universities in Colombia, Kenya, Madagascar,
Mexico and Peru.
Prior to joining the World Bank in December 1986, Mr. Salmi was a
professor of education economics at the National Institute of
Education Planning in Rabat, Morocco. He also worked as a
consultant to various ministries, national professional associations,
and international organizations.
Educational Background
& Publication Records
- A Master's degree in Public and International Affairs from the
University of Pittsburgh (USA)
- A Ph. D. in Development Studies from the University of Sussex
(UK)
-Completed an Executive Development program at Harvard Business
School

Mr. Salmi is the principal author of the Banks new Tertiary
Education Strategy entitled Constructing Knowledge Societies: New
Challenges for Tertiary Education. He was also responsible for the
preparation of the World Banks first Policy Paper on Higher
Education, published in July 1994 under the title Higher Education:
Lessons of Experience.



Developing Countries and the Global Knowledge Economy:
New Challenges for Tertiary Education

Jamil Salmi
Lead Education Specialist, World Bank

Developing countries face significant new challenges in the global environment, affecting not only the shape and
mode of operation but also the purpose of their tertiary education system. Among the most critical dimensions
of change are the convergent impacts of globalization, the increasing importance of knowledge as a main driver
of growth, and the information and communication revolution.

Both opportunities and threats are arising out of these new challenges. On the positive side, the role of tertiary
education in the construction of knowledge economies and democratic societies is now more influential than ever.
Tertiary education is central to the creation of the intellectual capacity on which knowledge production and
utilization depend and to the promotion of lifelong learning practices. Another favorable development is the
emergence of new types of tertiary institutions and new forms of competition, inducing traditional institutions to
change their modes of operation and delivery and take advantage of opportunities offered by the new information
and communication technologies. But this technological transformation carries also the danger of a growing
digital divide among and within nations.

At the same time, most developing and transition countries continue to wrestle with difficulties produced by
inadequate responses to long standing challenges faced by their tertiary education system. Among these
unresolved challenges are the sustainable expansion of tertiary education coverage, the reduction of inequalities
of access and outcomes, the improvement of educational quality and relevance, and the introduction of more
effective governance structures and management practices.

In this context, the presentation will focus on the role of tertiary education in building up the capacity of
developing countries to participate in the global knowledge economy.



Track A-1-3
(Jamil Salmi)

Occupation -
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Higher Education (1997), The Implications of the Changed
Environment for Governance (1998) Looming Deficits Causes,
Consequences, and Cures (1998), Value Added Assessment of Liberal
Education (2002), The Environment of American Higher Education:
A Constellation of Changes (2004), Recreating the Faculty Role in
University Governance (2006), and Assessment Versus
Accountability in Higher Education (2006).. He has led research
teams in five recent strategic planning engagements in California
(1995-96), the City University of New York (CUNY) (1999), Texas
(2000), Nevada (2001) and Qatar (2006).































Track A-2-1
Dr. Barbara Ischinger

Occupation - Director for Education, Organisation for Economic Co-operation
and Development(OECD)
Professional
History
Dr. Ischinger has held a range of senior international positions over
the last 13 years in the fields of international co-operation and
education, with a focus on Europe, the United States and Africa.
Before joining the OECD, Dr. Ischinger was Executive Vice-
President for International Affairs and Public Relations at Berlin
Humboldt Universitt (2000-2005). Her experience includes the
reshaping of academic curricula and professional training to adjust
them to the labour market conditions and social development.
Between 1992-1994, she was a Director at UNESCO heading the
Division of International Cultural Co-operation, Presentation and
Enrichment of Cultural Identities. From 1994 to 2000, she was
Executive Director of the Fulbright Commission for Educational
Exchange between the United States and Germany.
Educational Background
& Publication Records
She holds a PhD from Heidelberg University and a post-doctoral
degree from Cologne University in African Literature. Alongside
her full-time appointments since 1993, she has been Adjunct
Professor in the Institute of African Studies at Cologne University,
where she has undertaken research and supervised MA and PhD
theses.
She has published numerous papers in English, German and French
in the field of international relations and on the international higher
education system.



SOME TRENDS AND ISSUES IN HIGHER EDUCATION:
AN OECD PERSPECTIVE

Dr. Barbara Ischinger
OECD Director for Education
ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT

This paper presents some of OECDs latest data about the development of higher education internationally. It
concludes that higher education is developing positively in many countries but that significant challenges are
lying ahead. The participation in higher education has grown enormously in the past fifty years, but human
capital has not grown evenly across and within countries. Higher education has diversified in terms of
students backgrounds and educational offers, yet higher education is sometimes not aligned to the needs of
society. Investments into higher education have grown considerably in some countries; however the spending
of most OECD countries is below the OECD average. In addition, higher education internationalises rapidly,
but this development needs more comprehensive approach and favorable framework conditions.
The second part of the paper addresses two of the issues in higher education about which the OECD is
concerned and works on. One challenge is the lack of reliable and transparent information about what
students learn in higher education. It argues that an international assessment of student learning would allow
for better informed decisions on the part of policy makers, employers and universities and would thereby
improve the quality, efficiency and transparency of higher education. The second challenge addressed by this
paper is the enhancement of the contribution of higher education to regional development. This is an
important issue given the strong contributions higher education institutions can make in creating innovation
for regional needs, in developing human capital for the region and in supporting social and cultural
development. The paper presents some of the successful examples and recommendations for enhancing
higher educations to regional development which have been developed in a multi-year project conducted by
the OECD in collaboration with 14 regions in 12 countries.


Track A-2-1
(Barbara Ischinger)

Occupation - OECD
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Roger Benjamin

Occupation - President and CEO of the New York based CAE (Council for Aid to
Education)
Professional
History
Roger Benjamin was director of RAND Education from 1994 to 1999
and senior research scientist at RAND from 1990 to 2005. Previous
to his appointment to RAND, he was a member of the political
science department of the University of Minnesota from 1966 to
1983
- associate dean and executive officer, College of Liberal Arts,
University of Minnesota from 1980 to 1983
- senior vice chancellor for academic affairs and provost at the
University of Pittsburgh from 1983 to 1986
- vice president for academic affairs and provost, University of
Minnesota from 1986 to 1988
- professor of political science, University of Minnesota, from 1988
to 1990. At both universities
He led institution wide strategic planning efforts. He currently co-
directs a national initiative to assess student learning outcomes in
undergraduate education.
Educational Background
& Publication Records
15 books and monographs and numerous articles on institutional
design related questions in political change and public policy
including The Limits of Politics: Collective Goods and Political
change in Postindustrial Societies (1980), The Democratic State
(1986), and Balancing State Intervention: The Limits of Transatlantic
Markets (1995). In education policy his work includes From
Growth to Change: The Role of the University in Postindustrial
Society (1983), The Redesign of Governance in Higher Education
(1994), Impediments and Imperative in Redesigning Higher
Education (1996), Breaking the Social Contract: The Fiscal Crisis in
Higher Education (1997), The Implications of the Changed
Environment for Governance (1998) Looming Deficits Causes,
Consequences, and Cures (1998), Value Added Assessment of Liberal
Education (2002), The Environment of American Higher Education:
A Constellation of Changes (2004), Recreating the Faculty Role in
University Governance (2006), and Assessment Versus
Accountability in Higher Education (2006).. He has led research
teams in five recent strategic planning engagements in California
(1995-96), the City University of New York (CUNY) (1999), Texas
(2000), Nevada (2001) and Qatar (2006).





























MEASURING INSTITUIONAL EFFECTIVENESS

Roger Benjamin
President and CEO of CAE

There is general agreement that college graduates in the 21
st
century will need a different set of skills than
their ancestors. For example, there will be far less emphasis on acquiring massive amounts of content
knowledge. Instead, it will be more important to be skilled at locating, evaluating, and applying information;
using reasoning skills to analyze and solve problems and generate sound and creative solutions; and to
communicate ideas effectively and persuasively to different audiences.

It is surprising therefore, that the way we typically measure a college or universitys effectivenessat least
in the USpays little or no attention to how much it contributes to developing the competencies students
will need after graduation. For instance, the outcomes that are typically looked at by accreditation teams,
such as the schools retention and graduation rates and the percentage of its faculty in tenured positions, say
nothing about how well the school develops its graduates analytic reasoning, communication, and problem
solving skills.

This situation is unfortunate because how institutions are assessed affects their instructional and other
practices, and thereby what is taught and what students learn.

With these considerations in mind, my colleagues at the Council for Aid to Education and I developed a set
of measures, called the Collegiate Learning Assessment (CLA), that could be used with other indicators to
gauge the progress colleges and universities are making toward improving their graduates competencies.
Some of the key features of our approach that distinguish it from others are:

We test student proficiency in key skill areas, such as writing and analytic reasoning. We do not use
accreditation team site visits, student or faculty opinion questionnaires, or actuarial indicators, such
as graduation rates.
All the measures are open-ended and computer administered (and some are computer scored).
There are no multiple choice items. All the knowledge students need is provided. We assess how
well they use this information to present a coherent discussion of a realistic and engaging problem,
such as their ability to recognize the issues and marshal the evidence needed to present a sound and
persuasive conclusion.
Results are reported in terms of how well students performed relative to their academic abilities prior
to coming to college. We adjust for input to assess the value-added by the institution.
Currently, over 200 colleges and universities are participating in the program.


Track A-2-2
(Roger Benjamin)

Occupation - (College of Advanced Education, CAE)
- RAND
Professional
History
- RAND (1994-1999)
- (1966-1983)
- (1986-1990)
- (1983-1986)
Educational Background
& Publication Records
(1994)
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Track A-2-3
Peck Cho

Occupation - Professor; Department of Mechanical Engineering and Engineering
Mechanics, Michigan Technological University
- Chair Professor, Dongguk University
Professional
History
2007 Present Chair Professor, Dongguk University
1997 Present Professor, Department of Mechanical
Engineering and Engineering Mechanics,
Michigan Technological University.
1998 2005 Ombudsperson, Michigan Technological
University
2003 2005 Director, Student Success Center, Department of
Mechanical Engineering and Engineering
Mechanics, Michigan Technological University.
1996 1997 Interim Director, The Innovation Center,
Michigan Technological University
1994 1995 Visiting professor, Department of Mechanical
Engineering, Seoul National University
1989 1989 Visiting professor, Department of Mechanical &
Aerospace Engineering, Princeton University

[HONORS and RECOGNITION]
1998 Academy of Teaching Excellence, MTU
1999 Induction into National Academy of Engineering of Korea
2000 Appointment to Overseas Advisory Committee, Korean
Ministry of Education
2001 Appointment to International Cooperation Steering
Committee, Korean Ministry of Education
2002 Appointment to Advisory Committee, KOTEF, Ministry of
Commerce, Industry and Energy
2003 Parting the Waters, Martin Luther King Award, BSA,
MTU
2003 Distinguished Faculty Service Award, MTU
2004 Outstanding Service Award, Korean Society of
Engineering Education
2005 US Professor of the Year, nominated
Educational Background
& Publication Records
1979 B.S.Mechanical Engineering, University of Wisconsin,
Madison, Wisconsin.
1981 M.S. Mechanical Engineering, Northwestern University,
Evanston, Illinois.
1984 Ph.D. Mechanical Engineering, Northwestern University,
Evanston, Illinois.






























A Call for National System of Accreditation for Institutions of Higher Education

Peck Cho
Chair Professor, Dongguk University


Korea has been very successful in making relatively inexpensive college education accessible to the vast
majority of high school graduates. Currently there are 340 institutions of higher education serving 82% of all
high school graduates. About 70% of the students are enrolled in private institutions, which accounts for 80%
of all institutions of higher education, a half of which was established just within last twenty years, not quite
enough time to achieve full maturity. However, it is important to recognize that once an institution is
established with permission from the government, it is allowed to operate with almost no public oversight
regarding the quality of its educational programs. The government oversight is usually limited to accounting
and financial matters. Although National Council for University Education conducts periodical evaluations,
it is often seen to serve the purpose of ranking schools relative to each other, but not to red-flag schools
operating on a sub-standard quality. Therefore, it is essential for Korea to adopt a system of accreditation to
evaluate all institutions of higher education periodically, compare them with professional standards, and
accredit only the institutions that meet the standard. This system of quality assurance and management is not
entirely new to Korea. The Korean engineering community, on its own initiative, embraced it in 2001 and
has already accredited 180 degree programs in 25 engineering colleges. Its process of assessment and the
criteria for accreditation were deemed to have satisfied the international standard and, therefore,
Accreditation Board for Engineering Education of Korea has recently been accepted as a member of the
exclusive Washington Accord, enabling Korean graduates of accredited engineering programs to be fully
recognized globally on par with engineering graduates from the U.S., England, Japan, and Canada.
Accreditation system is also being adopted in the field of medicine, nursing, and architecture. Korean
government must support these grassroots efforts to spread the system of accreditation to all educational
programs and, at the same time, establish a national center for accreditation to assure the quality of
accreditation process itself.



Track A-2-3
(Peck Cho)

Occupation -
Professional
History
- (2007-)
- (1997-)
- (1994-1995)
- (1989 1989)
Educational Background
& Publication Records
- (, )
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Higher Education (1997), The Implications of the Changed
Environment for Governance (1998) Looming Deficits Causes,
Consequences, and Cures (1998), Value Added Assessment of Liberal
Education (2002), The Environment of American Higher Education:
A Constellation of Changes (2004), Recreating the Faculty Role in
University Governance (2006), and Assessment Versus
Accountability in Higher Education (2006).. He has led research
teams in five recent strategic planning engagements in California
(1995-96), the City University of New York (CUNY) (1999), Texas
(2000), Nevada (2001) and Qatar (2006).































Track A-3-1
Hans G. Schuetze

Occupation - Professor emeritus; Lawyer, Centre for Policy Studies in Higher
Education and Training, University of British Columbia
Professional
History
Lawyer, policy analyst and researcher in Germany (private law
practice and two levels of government), France (Organization for
Economic Cooperation and Development), and the US (research
assistant, and private law practice). From 1991 to 2005 professor of
Higher Education at the University of British Columbia (UBC) and
Director of the Centre for Policy Studies in Higher Education and
Training. Since 2005: Professor emeritus and lawyer in private
practice, specialized in legal issues in education and in the protection
of Human Rights.
Educational Background
& Publication Records
- Formal education: Universities of Bonn and Gttingen (Germany),
and University of California at Berkeley (USA). Non-formal
education: As member of youth organizations (Boy Scouts), sports
teams (soccer, modern pentathlon, sailing), book clubs, military
service, volunteer organizations (amnesty international, and others).
Informal education: Through family, friends, colleagues, reading,
doing, traveling, and other life experience.






Higher Education and Lifelong Learners

Hans G. Schuetze
University of British Columbia (Canada)


To understand the (potential) role of Higher Education for Lifelong Learning it is useful to look first at the
larger picture. As that picture is, as it is often with grand schemes, too general and abstract, we need asking
some simple, basic questions.

We need first to examine the main objectives, models, meanings, and features of the Lifelong Learning
concept, and the social forces and economic interests that are pushing Lifelong Learning on to the policy
agenda. Do philosophers, educational policy makers, teachers, employers, management consultants, workers,
immigrants, persons belonging to linguistic minorities, young mothers, old people, and students from low-
income households all mean the same thing when they talk about the necessity, or the wish to continue
learning beyond school? As people have always learned throughout their lives, through experience, others,
and life itself, what is different now to explain the emergence of Lifelong Learning as a new concept?

We need, secondly, looking at the most important element of this concept, the lifelong learner. Why do
people want to go on learning, and what do they want to learn, where do they go for learning, and how do
they (best) learn? If it is true that people of privilege have always learned throughout most of their lives,
who are the non-traditional learners who could (did) not in the past but claim their right of doing so at
present?

Finally, what are the barriers that presently keep many of those who want to go on learning from doing so?
Distinguishing three types of barriers, dispositional, situational, and institutional, we are concerned here
primarily with the institutional barriers. What makes it difficult or impossible for some would-be students to
enroll in the institutions or programs of their choice, and could that be changed? Specifically, what are the
typical obstacles in Higher Education?

In a second part of the paper, I shall look at higher education from the viewpoint of lifelong learners. While
there are many types of learning that can be pursued outside traditional educational institutions, universities
and colleges are today, in North America as well as in most other countries, important parts of a lifelong
learning system. What needs to change in these institutions of higher learning so that non-traditional,
lifelong learners can access and successfully participate in higher education and learning programs? Based
on an international study, I shall identify six elements that are conducive to lifelong learning and successful
participation of lifelong learners.

Track A-3-1
(Hans G. Schuetze)

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Track A-3-2
Richard Yelland

Occupation Head of the Education Management and Infrastructure Division

Professional
History
Richard Yelland is Head of the Education Management and
Infrastructure Division in the Directorate for Education at the OECD
(Organisation for Economic Co-operation and Development).
Richard joined OECD in 1986 from the then Department of
Education and Science in the United Kingdom where he held a range
of posts in educational policy and administration. From January 1997
to March 1998 Richard was seconded to the University of Adelaide,
South Australia.

Educational Background
& Publication Records
Richard was born and educated in England, and has a degree from
Cambridge University.

Higher education institutions and lifelong learning: wheres the beef?

Richard Yelland
Organisation for Economic Co-operation and Development

Lifelong learning has been a central concept in education policy making for more than three decades.
However its definition remains imprecise and the translation of policy aims into practice has been slow and
patchy, especially in higher education.

This presentation will focus on the perspective of the mission and leadership of higher education
institutions, in the context of national policy trends, demographic developments and emerging global
considerations. It will examine the difficulties that they have in integrating lifelong learning into their
strategic development in the face of a range of pressures to meet other expectations.

Demand side considerations

Following decades of growth the demographic outlook is changing in some countries the traditional age-
groups from which students are drawn is declining.

Private rates of return to investment in higher education vary between countries and also between age-
groups.

Competition from alternative providers is growing.

Supply side considerations

Higher education has grown and diversified, yet the incentives to institutions to prioritise lifelong learning
are few.

Higher education institutions have growing autonomy to determine their own strategies and are
increasingly expected to respond to an evolving global market in which emphasis is placed on reputation,
primarily linked to research performance.

Conclusions

Unless policies change the potential contribution of higher education institutions to lifelong learning will
remain unfulfilled.




Track A-3-3
Dae-Bong Kwon

Occupation - Professor, College of Education, Korea University
Professional
History
Dean, Graduate School of Education, Korea University
Dean, College of Education, Korea University
Director. Institute for Adult & Continuing Education, Korea
University
President, Korean Society for Human Resource Development
President, Korean Society for Lifelong Education
Policy Advisory Board, Ministry of Labor, Republic of Korea
Policy Advisory Board, Ministry of Education & HRD, Republic of
Korea
Board of Directors, International Management Institute, Federation of
Korean Industries
Board of Directors, Korean Polytechnic College
Board of Directors, Kyungdong Navien Co., Ltd.
Chair, Major Task Evaluation Committee, Ministry of Education &
HRD, Republic of Korea
Planning and Evaluation Committee, Korea Research Council for
Humanities and Social Sciences, Office of the Prime Minister,
Republic of Korea
Education Committee, Korea National Commission for UNESCO
Educational Background
& Publication Records
Korea University, BA
Michigan State University, MA
Michigan State University, Ph.D.
Books (Korean):
Concept and Theories of Human Resource Development . (Seoul:
Wonmisa)
Comparing Vocational Education and Workplace Continuing
Education in US, UK, and Germany (Seoul: Hakjisa)
Five Fields of Lifelong Education (Seoul: Hakjisa)
Adult Teaching Methodology (Seoul: Hakjisa)
Education in Industry (Seoul: Moonumsa)
Globalized Human Resources (Seoul: Pakyoungsa)
Lets Develop Humanware (Seoul: Pagoda Publishing)
Whether or not higher education is currently an active participant in building
the lifelong learning society in Korea?

Dae-Bong Kwon
Korea University

Lifelong learning has significantly emerged as a core public agenda in Korea over the last decades. By
establishing lifelong learning system that anyone can learn wherever, whenever he or she wants, Korean
government put much effort to accelerate lifelong learning society developing competitive human resource.
This paper discusses the changing nature of higher education institutions in Korea. While remaining a critical
role as the center of providing and creating their academic expertise, higher education institutions should be
prepared to add to new groundwork. Until the last decade, they have mainly delivered their knowledge to
traditional students in their classrooms. However, they can now extend to adult students who limited to
formal education in the whole community. With open learning philosophies and rapidly continuing
technological advances, they are more likely to accept new approaches to teaching and delivering their
degrees and diplomas for adult students as well.
In this sense, this paper is to illustrate todays big picture regarding the important changes being made to
lifelong learning system in HEIs of Korea. Special attention in this paper is paid to the current descriptive
landscape of higher education in some aspects of lifelong learning. This paper will address adult learners
participation including part-time students in higher education by means of the enrollment in credit course
work, along with necessary statistical information. In addition, this paper will explore the extent to which
cyber universities play a role as an emerging and open higher education provider in Korea. Following these
contextual overview, this paper will suggest substantial ways of critically reframing and redefining the
relationship of higher education to lifelong learning society in Korea.
















Track A-3-3
(Dae-Bong Kwon)

Occupation -
Professional
History
-
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Track A-4-1
Yamamoto Seiji

Occupation - Group Leader, Science and Technology Policy Group of Mitsubishi
Research Institute, Inc.
Professional
History
- 1989 Joined Mitsubishi Research Institute, Inc.
- 2005-present Group Leader, Science and Technology Policy
Group, Mitsubishi Research Institute, Inc.
Educational Background
& Publication Records
- March, 1987 Bachelor of Engineering, School of Engineering,
Osaka University
- March, 1989 Master of Engineering, Graduate School of
Engineering, Osaka University
<Contributions>
Toward Establishing a Third-Party Evaluation System to Enhance
Universities Contribution to the Industrial Front of Society Keizai
Sangyo Journal (METI Journal), vol. 414, pp. 18-21, October 2005
(co-authored in Japanese)
How to Read and Use the World University Rankings, The
University Rankings 2008, The Asahi Shimbun Company, 2007 (co-
authored in Japanese)
Insights into University Reform, AERA Mook, The Asahi Shimbun
Company, 2003 (co-authored in Japanese)
The Comprehensive StrategyBusinesses in Japan, Mitsubishi
Research Institute, Inc., 2003 (co-authored in Japanese)








AN EVALUATION METHOD OF UNIVERSITY ACTIVITIES AS A
COMMUNICATION TOOL BETWEEN INDUSTRY AND ACADEMIA

Seiji Yamamoto
Mitsubishi Research Institute, Inc.


Japan had had an established tradition that companies recruit university graduates and then offer them in-
house training programs to nurture employees who would suit their own needs. Since the late 1990s,
however, Japans economic slump has been driving the management of major business enterprises to make
frequent requests to universities to foster human resources reflecting corporate needs.
Yet, the reality is that a hard-to-fill gap still exists between industry and academia. Some of the underlying
factors are that companies often describe the picture of human resources they seek merely in abstract words;
and that universities are yet to be habituated to the idea of human resources development that would meet
corporate needs.
I take this opportunity to introduce to you a method of evaluating university activities we developed on
behalf of the Ministry of Economy, Trade and Industry of Japan as a communication tool to bridge that gap.























Track A-4-1
(Yamamoto Seiji)

Occupation -
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- (2005-)
- (1989)
Educational Background
& Publication Records
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3
(METI), 414 pp. 18-21, 2005 10
(, )
, 2008,
, 2007 (, )
, AERA , , 2003
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b
e
r o
f p
ro
je
c
t-ty
p
e
p
ro
g
ra
m
s
-

S
ta
tu
s
o
f m
e
a
s
u
re
m
e
n
t in
e
ffe
c
tiv
e
n
e
s
s
o
f a
n
d
s
a
tis
fa
c
tio
n
w
ith
e
d
u
c
a
tio
n
p
ro
g
ra
m
s
(fe
e
d
b
a
c
k
)
-

N
u
m
b
e
r o
f p
a
p
e
rs
p
u
b
lis
h
e
d
in
c
o
o
p
e
ra
tio
n
w
ith
e
x
te
rn
a
l e
n
titie
s
N
u
m
b
e
r o
f fa
c
u
lty
m
e
m
b
e
rs
in
th
e
g
ro
u
p
s
c
o
n
c
e
rn
e
d

N
u
m
b
e
r o
f c
o
u
rs
e
s
ta
u
g
h
t b
y
a
d
ju
n
c
t p
ro
fe
s
s
o
rs
e
tc
.
o
f a
ffilia
tio
n
to
a
p
riv
a
te
c
o
m
p
a
n
y
-

N
u
m
b
e
r o
f d
o
n
a
te
d
c
o
u
rs
e
s
a
n
d
e
n
d
o
w
e
d
re
s
e
a
rc
h
d
e
p
a
rtm
e
n
ts
N
u
m
b
e
r o
f n
a
tu
ra
l
s
c
ie
n
c
e
fa
c
u
lty
m
e
m
b
e
rs

A
-1
-III
A
re
s
tu
d
e
n
ts
rig
o
ro
u
s
ly
e
v
a
lu
a
te
d
?
S
ta
tu
s
o
f d
e
v
e
lo
p
m
e
n
t in
s
y
s
te
m
s
fo
r m
a
n
a
g
in
g
s
tu
d
e
n
ts
' p
e
rfo
rm
a
n
c
e
re
p
o
rt
-

N
u
m
b
e
r o
f c
o
u
rs
e
s
c
o
n
c
e
rn
in
g
m
a
n
a
g
e
m
e
n
t a
n
d
b
u
s
in
e
s
s
fo
u
n
d
in
g
a
n
d
v
e
n
tu
rin
g
-

P
ro
v
is
io
n
o
f p
ra
c
tic
a
l E
n
g
lis
h
e
d
u
c
a
tio
n
-

A
-1
-V
D
o
s
tu
d
e
n
ts
c
o
m
p
ris
e
p
e
o
p
le
o
f
d
iffe
re
n
t b
a
c
k
g
ro
u
n
d
, in
c
lu
d
in
g
a
d
u
lts
w
h
o
h
a
v
e
p
ro
fe
s
s
io
n
a
l
e
x
p
e
rie
n
c
e
?
N
u
m
b
e
r o
f s
tu
d
e
n
ts
m
a
tric
u
la
te
d
th
ro
u
g
h
s
p
e
c
ia
l
s
e
le
c
tio
n
p
ro
c
e
d
u
re
s
fo
r a
d
u
lt a
p
p
lic
a
n
ts
N
u
m
b
e
r o
f s
tu
d
e
n
ts

A
-1
-IV
A
-1
-I
A
re
s
tu
d
e
n
ts
g
iv
e
n
o
p
p
o
rtu
n
itie
s
to
g
a
in
b
u
s
in
e
s
s
k
n
o
w
le
d
g
e
a
n
d
s
k
ills
?
Is
th
e
e
d
u
c
a
tio
n
m
e
th
o
d
a
p
p
lie
d
a
p
p
ro
p
ria
te
?
A
-1
-II
A
re
s
tu
d
e
n
ts
p
ro
v
id
e
d
w
ith
o
p
p
o
rtu
n
ity
fo
r a
c
c
e
s
s
to
th
e
r
e
a
l
in
d
u
s
tr
ia
l s
o
c
ie
ty
?
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
1
8

E
v
a
l
u
a
t
i
o
n

i
t
e
m
s

a
n
d

i
n
d
i
c
e
s

(
(
B
)

K
n
o
w
l
e
d
g
e

c
r
e
a
t
i
o
n
)
E
v
a
lu
a
tio
n
ite
m
s
E
v
a
lu
a
tio
n
in
d
ic
e
s
E
v
a
lu
a
tio
n
U
n
it
N
o
.
Ite
m
s
P
ro
p
o
s
e
d
c
rite
ria
D
e
n
o
m
in
a
to
r
U
n
iv
.
D
e
p
t.
R
e
s
e
a
rc
h
e
r
(L
a
b
)
N
u
m
b
e
r o
f p
a
p
e
rs
a
n
d
p
re
s
e
n
ta
tio
n
s
-

N
u
m
b
e
r o
f p
u
b
lic
a
tio
n
s
in
c
o
o
p
e
r
a
tio
n
w
ith
e
x
e
rn
a
l
e
n
titie
s
-

N
u
m
b
e
r o
f c
ita
tio
n
s
-

B
-1
-II
Is
d
iv
e
rs
ity
in
ty
p
e
s
o
f re
s
e
a
rc
h
e
rs
m
a
in
ta
in
e
d
?
P
ro
p
o
rtio
n
o
f fa
c
u
lty
m
e
m
b
e
rs
(o
r
re
s
e
a
rc
h
e
rs
) w
h
o
h
a
v
e
w
o
rk
e
x
p
e
rie
n
c
e
a
t p
riv
a
te
c
o
m
p
a
n
ie
s
-

A
m
o
u
n
t a
w
a
rd
e
d
a
s
g
o
v
e
rn
m
e
n
t s
p
o
n
s
o
re
d
re
s
e
a
rc
h
s
u
b
s
id
ie
s
o
th
e
r th
a
n
G
ra
n
ts
-in
-A
id
fo
r S
c
ie
n
tific
R
e
s
e
a
rc
h

N
u
m
b
e
r o
f n
a
tu
ra
l
s
c
ie
n
c
e
fa
c
u
lty
m
e
m
b
e
rs

A
m
o
u
n
t a
w
a
rd
e
d
a
s
G
ra
n
ts
-in
-A
id
fo
r S
c
ie
n
tific
R
e
s
e
a
rc
h
-

B
-2
-I
A
re
re
s
e
a
rc
h
p
ro
je
c
ts
u
n
d
e
rta
k
e
n
a
c
tiv
e
ly
in
c
o
o
p
e
ra
tio
n
w
ith
in
d
u
s
tr
y
?
A
m
o
u
n
t o
f fu
n
d
in
g
fr
o
m
e
x
te
rn
a
l s
o
u
rc
e
s
in
c
lu
d
in
g
p
riv
a
te
c
o
m
p
a
n
ie
s
N
u
m
b
e
r o
f n
a
tu
ra
l
s
c
ie
n
c
e
fa
c
u
lty
m
e
m
b
e
rs

B
-1
-I
Is
s
u
ffic
ie
n
t in
fo
rm
a
tio
n
d
is
s
e
m
in
a
te
d
to
th
e
a
c
a
d
e
m
ic
s
o
c
ie
ty
?
B
-1
-III
Is
th
e
p
rin
c
ip
le
o
f c
o
m
p
e
titio
n
fu
n
c
tio
n
in
g
a
m
o
n
g
re
s
e
a
rc
h
e
r
s
?
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
1
9

E
v
a
l
u
a
t
i
o
n

i
t
e
m
s

a
n
d

i
n
d
i
c
e
s

(
(
C
)

C
o
n
t
r
i
b
u
t
i
o
n

t
o

s
o
c
i
e
t
y
)
E
v
a
lu
a
tio
n
ite
m
s
E
v
a
lu
a
tio
n
in
d
ic
e
s
E
v
a
lu
a
tio
n
U
n
it
N
o
.
Ite
m
s
P
ro
p
o
s
e
d
c
rite
ria
D
e
n
o
m
in
a
to
r
U
n
iv
.
D
e
p
t.
R
e
s
e
a
rc
h
e
r
(L
a
b
)
C
o
n
te
n
ts
o
f u
n
iv
e
rs
ity
b
u
lle
tin
s
a
n
d
w
e
b
s
ite
s
(e
.g
.
a
n
n
u
a
l re
p
o
rt o
n
re
c
o
rd
o
f in
d
u
s
try
-a
c
a
d
e
m
ia
c
o
lla
b
o
ra
tio
n
p
ro
je
c
ts
)
-

N
u
m
b
e
r o
f e
x
p
o
s
u
re
to
m
a
s
s
m
e
d
ia
(n
e
w
s
p
a
p
e
r,
e
tc
.)
-

C
-2
-I
D
o
th
e
a
c
tiv
itie
s
c
o
n
trib
u
te
to
p
ro
b
le
m
s
o
lv
in
g
in
c
o
m
p
a
n
ie
s
?
<
N
o
t s
u
b
je
c
t to
th
e
tr
ia
l e
v
a
lu
a
tio
n
>
-

C
-2
-II
D
o
fa
c
u
lty
m
e
m
b
e
rs
a
c
tiv
e
ly
p
a
rtic
ip
a
te
in
a
c
tiv
itie
s
in
p
riv
a
te
c
o
m
p
a
n
ie
s
?
N
u
m
b
e
r o
f fa
c
u
lty
m
e
m
b
e
rs
w
h
o
h
a
v
e
tra
n
s
fe
rre
d
to
o
r h
a
v
e
a
p
a
rt-tim
e
p
o
s
itio
n
a
t a
c
o
m
p
a
n
y
(a
s
a
b
o
a
rd
m
e
m
b
e
r
e
tc
.)
N
u
m
b
e
r o
f fa
c
u
lty
m
e
m
b
e
rs

C
-2
-III
Is
th
e
o
rg
a
n
iz
a
tio
n
a
l s
tru
c
tu
re
s
u
c
h
th
a
t c
o
o
p
e
ra
tio
n
w
ith
c
o
m
p
a
n
ie
s
c
a
n
b
e
fa
c
ilita
te
d
?
E
x
is
te
n
c
e
o
f a
lia
is
o
n
c
e
n
te
r d
e
a
lin
g
w
ith
in
d
u
s
try
-
u
n
iv
e
rs
ity
c
o
o
p
e
r
a
tio
n
-

C
-3
-I
D
o
e
s
th
e
u
n
iv
e
rs
ity
c
o
n
trib
u
te
to
c
re
a
tio
n
o
f v
e
n
tu
re
e
n
te
rp
ris
e
s
?
N
u
m
b
e
r o
f v
e
n
tu
re
c
o
m
p
a
n
ie
s
o
rig
in
a
tin
g
fro
m
th
e
u
n
iv
e
rs
ity
N
u
m
b
e
r
o
f n
a
tu
ra
l
s
c
ie
n
c
e
fa
c
u
lty
m
e
m
b
e
r
s

N
u
m
b
e
r o
f p
a
te
n
t a
p
p
lic
a
tio
n
s
file
d
jo
in
tly
w
ith
c
o
rp
o
ra
tio
n
s
N
u
m
b
e
r
o
f n
a
tu
ra
l
s
c
ie
n
c
e
fa
c
u
lty
m
e
m
b
e
r
s

N
u
m
b
e
r o
f in
v
e
n
tio
n
c
re
a
tio
n
s
b
y
re
s
e
a
rc
h
e
rs
(N
u
m
b
e
r o
f tim
e
s
th
a
t re
s
e
a
c
h
e
rs
o
f th
e
u
n
iv
e
rs
ity
's
a
ffilia
tio
n
a
re
s
ta
te
d
a
s
th
e
in
v
e
n
to
rs
o
f th
e
in
v
e
n
tio
n
s
in
p
a
te
n
t a
p
p
lic
a
tio
n
s
)
-

C
-3
-II
A
re
te
c
h
n
o
lo
g
ie
s
a
c
tiv
e
ly
tra
n
s
fe
r
re
d
?
Is
s
u
ffic
ie
n
t in
fo
rm
a
tio
n
d
is
s
e
m
in
a
te
d
to
th
e
in
d
u
s
tria
l
c
irc
le
s
?
C
-1
-I
6
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
2
0
E
v
a
l
u
a
t
i
o
n

o
f

c
o
r
r
e
s
p
o
n
d
e
n
c
e

b
e
t
w
e
e
n

c
u
r
r
i
c
u
l
a

a
n
d

h
u
m
a
n

r
e
s
o
u
r
c
e
s

s
o
u
g
h
t
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
2
1

C
o
n
c
e
p
t

o
f

e
v
a
l
u
a
t
i
o
n

o
f

h
u
m
a
n

r
e
s
o
u
r
c
e
s

d
e
v
e
l
o
p
m
e
n
t

u
U
n
i
v
e
r
s
i
t
i
e
s

e
d
u
c
a
t
i
o
n
a
l
a
c
t
i
v
i
t
i
e
s

w
e
r
e

e
v
a
l
u
a
t
e
d

i
n
t
h
e

f
o
l
l
o
w
i
n
g
p
r
o
c
e
d
u
r
e
s
,
b
y

c
o
n
s
i
d
e
r
i
n
g

w
h
e
t
h
e
r
t
h
e
y

r
e
s
p
o
n
d
t
o

t
h
e

H
R

d
e
m
a
n
d
i
n

t
h
e

i
n
d
u
s
t
r
i
a
l
c
i
r
c
l
e
s

D
e
f
in
e
d

g
r
o
u
p
s

b
y
f
u
n
c
t
io
n

o
f
H
R

b
y
s
o
r
t
in
g

o
u
t

H
R
o
f
d
iv
e
r
s
e

n
a
t
u
r
e
d
e
m
a
n
d
e
d
b
y
in
d
u
s
t
r
y

E
x
p
r
e
s
s
e
d
c
h
a
r
a
c
t
e
r
is
t
ic
s

c
o
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In
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2
4

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Introductory Computer Science
Information Ethics
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Probability / Statistics
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Data Structure and Algorithm
Compiler
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Lecture on Computer System Configuration and Architecture
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PC Assembling Training
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Personnel / Labour Management, Organization /Strategy Theory
Marketing
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Management Information
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t
a
r
g
e
t

a
t

u
n
iv
e
r
s
it
ie
s
,

in
t
e
r
v
ie
w
s

w
it
h

e
x
p
e
r
t
s

e
t
c
.
ID
S
k
ills
a
n
d
B
e
h
a
v
io
r
a
l C
h
a
r
a
c
te
r
is
tic
s
N
o
te
s
1
B
a
s
ic
to
o
c
c
u
p
a
tio
n
a
l life
a
M
o
tiv
a
tio
n
, p
ro
a
c
tiv
e
n
e
s
s
, e
a
g
e
rn
e
s
s
fo
r w
o
rk
C
o
m
m
o
n
to
a
ll jo
b
c
a
te
g
o
rie
s
b
C
o
m
m
o
n
s
e
n
s
e
, c
o
rp
o
ra
te
e
tiq
u
e
tte
S
p
e
c
ific
to
s
a
le
s
e
n
g
in
e
e
rs
a
n
d
s
a
le
s
p
e
rs
o
n
s
c
S
e
lf-m
o
tiv
a
tio
n
to
c
o
n
tin
u
e
d
ilig
e
n
t s
tu
d
y
S
p
e
c
ific
to
s
o
ftw
a
re
-re
la
te
d

ta
s
k
s
o
f ra
p
id
te
c
h
n
o
lo
g
ic
a
l a
d
v
a
n
c
e
2
A
b
ility
to
in
c
r
e
a
s
e
in
p
u
t s
u
c
h
a
s
in
fo
r
m
a
tio
n
d
A
b
ility
to
re
c
o
g
n
iz
e
, a
n
a
ly
z
e
, o
r th
in
k
fro
m
v
a
rio
u
s
s
itu
a
tio
n
s
S
p
e
c
ific
to
p
ro
je
c
t m
a
n
a
g
e
m
e
n
t
e
A
b
ility
to
d
e
te
c
t p
o
te
n
tia
l p
ro
b
le
m
s
S
p
e
c
ific
to
p
ro
p
o
s
a
l-ty
p
e
s
y
s
te
m
s
e
n
g
in
e
e
rs
f
P
re
s
c
ie
n
c
e
F
a
c
to
r e
s
s
e
n
tia
l to
te
c
h
n
o
lo
g
y
a
n
d
re
s
e
a
rc
h
re
la
te
d
ta
s
k
s
g
E
n
g
lis
h
fo
r c
o
m
m
u
n
ic
a
tin
g
o
n
e
's
k
n
o
w
le
d
g
e
in
s
p
e
c
ia
lty
F
a
c
to
r e
s
s
e
n
tia
l to
te
c
h
n
o
lo
g
y
a
n
d
re
s
e
a
rc
h
re
la
te
d
ta
s
k
s
3
A
b
ility
to
in
c
r
e
a
s
e
o
u
tp
u
t
h
A
b
ility
in
lo
g
ic
a
l c
o
m
p
o
s
itio
n
S
p
e
c
ific
to
te
c
h
. a
n
d
re
s
e
a
rc
h
p
ro
je
c
t m
a
n
a
g
e
m
e
n
t a
n
d
p
ro
p
o
s
a
l-m
a
k
in
g

s
y
s
. e
n
g
in
e
e
rs
I
O
rig
in
a
lity
/ c
re
a
tiv
ity
S
p
e
c
ific
to
te
c
h
. a
n
d
re
s
e
a
rc
h
ta
s
k
s
a
n
d
p
ro
p
o
s
a
l-m
a
k
in
g
s
y
s
. e
n
g
in
e
e
rs
J
A
b
ility
to
p
la
n
to
a
c
c
o
m
p
lis
h
o
n
e
's
m
is
s
io
n
S
p
e
c
ific
to
p
ro
je
c
t m
a
n
a
g
e
m
e
n
t
4
C
o
m
m
u
n
ic
a
tio
n
a
b
ility
k
C
o
m
m
u
n
ic
a
tio
n
, p
re
s
e
n
ta
tio
n
, a
n
d
n
e
g
o
tia
tio
n
s
k
ills
fo
r b
u
s
in
e
s
s
S
p
e
c
ific
to
s
a
le
s
e
n
g
in
e
e
rs
, p
ro
p
o
s
a
l-m
a
k
in
g
s
y
s
te
m
s
e
n
g
in
e
e
rs
, s
a
le
s

p
e
rs
o
n
s
, p
ro
je
c
t m
a
n
a
g
e
m
e
n
t
l
A
b
ility
o
f w
ritin
g
e
x
p
re
s
s
io
n
in
J
a
p
a
n
e
s
e
S
p
e
c
ific
to
p
ro
p
o
s
a
l-m
a
k
in
g
s
y
s
te
m
s
e
n
g
in
e
e
rs
m
P
ro
fic
ie
n
c
y
o
f E
n
g
lis
h
fo
r c
o
m
m
u
n
ic
a
tio
n
S
p
e
c
ific
to
p
ro
p
o
s
a
l-m
a
k
in
g
s
y
s
te
m
s
e
n
g
in
e
e
rs
5
A
b
ility
to
g
o
v
e
r
n
n
L
e
a
d
e
rs
h
ip
, c
o
o
rd
in
a
tio
n
S
p
e
c
ific
to
p
ro
je
c
t m
a
n
a
g
e
m
e
n
t
6
P
e
r
s
o
n
a
lity
th
a
t h
e
lp
s
im
p
r
o
v
e
ta
s
k
s
o
C
o
o
p
e
ra
tiv
e
n
e
s
s
C
o
m
m
o
n
to
a
ll te
c
h
n
ic
ia
n
s
a
n
d
c
o
n
te
n
ts
c
re
a
to
rs
p
C
o
n
c
e
n
tra
tio
n
, e
n
d
u
ra
n
c
e
, a
n
d
te
n
a
c
ity
S
p
e
c
ific
to
s
e
c
u
rity
, in
te
g
ra
te
d
s
y
s
te
m
s
d
e
s
ig
n
e
rs
, a
n
d
te
c
h
. re
s
e
a
rc
h
e
rs
q
S
e
n
s
e
o
f re
s
p
o
n
s
ib
ility
F
a
c
to
r c
o
m
p
a
n
ie
s
g
e
n
e
ra
lly
p
la
c
e
im
p
o
rta
n
c
e
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
3
0

F
l
o
w

o
f

e
v
a
l
u
a
t
i
o
n

o
f

h
u
m
a
n

r
e
s
o
u
r
c
e
s

d
e
v
e
l
o
p
m
e
n
t

S
c
o
r
in
g

o
f
s
u
b
je
c
t
s

o
f
f
e
r
e
d
a
t

u
n
iv
e
r
s
it
ie
s
(
q
u
e
s
t
io
n
n
a
ir
e

s
u
r
v
e
y
)
W
e
ig
h
t
in
g

o
f
g
r
o
u
p
s

b
y

f
u
n
c
t
io
n

o
f
H
R
(
e
x
a
m
in
a
t
io
n
b
y
e
x
p
e
r
t
s
)
E
v
a
lu
a
t
io
n

o
f

H
R
d
e
v
e
lo
p
m
e
n
t


f
o
r
e
v
e
r
y
g
r
o
u
p

b
y
f
u
n
c
t
io
n

o
f
H
R
E
v
a
lu
a
t
io
n

o
f
k
n
o
w
le
d
g
e
E
d
u
c
a
t
io
n
a
l
a
c
t
iv
it
ie
s
,
s
y
s
t
e
m
s
,
a
n
d

e
n
v
ir
o
n
m
e
n
t

o
f
u
n
iv
e
r
s
it
ie
s
(
q
u
e
s
t
io
n
n
a
ir
e

s
u
r
v
e
y
)
E
v
a
lu
a
t
io
n

o
f
s
k
ills

a
n
d

b
e
h
a
v
io
r
a
l c
h
a
r
a
c
t
e
r
is
t
ic
s
R
e
s
e
a
r
c
h
a
c
t
iv
it
ie
s
(
n
u
m
b
e
r
o
f
c
o
n
f
e
r
e
n
c
e

p
r
e
s
e
n
t
a
t
io
n
s
)
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
3
1

P
r
o
f
i
l
i
n
g

o
f

t
h
e

e
d
u
c
a
t
i
o
n
a
l

p
r
o
g
r
a
m
s


a
t

u
n
i
v
e
r
s
i
t
i
e
s

A
c
t
i
v
i
t
y
i
n
t
h
e

s
u
b
j
e
c
t
s

r
e
f
e
r
r
e
d

t
o

i
n
t
h
e

g
r
o
u
p
s
b
y

f
u
n
c
t
i
o
n
(
W
h
e
t
h
e
r
r
e
q
u
ir
e
d

o
r
e
le
c
t
iv
e
,
e
x
p
e
r
im
e
n
t
o
r
s
e
m
in
a
r
, o
r
ig
in
a
l
t
e
a
c
h
in
g

m
a
t
e
r
ia
l, f
u
ll-
t
im
e

f
a
c
u
lt
y
, e
t
c
.)

I
n
g
e
n
u
i
t
y
t
o

i
m
p
r
o
v
e

q
u
a
l
i
t
y
o
f

t
e
a
c
h
i
n
g
a
n
d
s
t
u
d
e
n
t
s
r
e
t
e
n
t
i
o
n
o
f

k
n
o
w
l
e
d
g
e
(
u
p
t
o
a
b
o
u
t
x
1
.3
;
t
e
a
c
h
in
g

e
v
a
lu
a
t
io
n
,
F
D
, le
a
r
n
in
g

s
k
ill
e
d
u
c
a
t
io
n
,
in
t
e
r
n
s
h
ip
,
e
t
c
.)

A
c
t
i
v
i
t
y
i
n

s
t
u
d
y

g
r
o
u
p
s
a
n
d

s
u
b
c
o
m
m
i
t
t
e
e
s

o
f

a
c
a
d
e
m
i
c

c
o
n
f
e
r
e
n
c
e
s


r
e
f
e
r
r
e
d

t
o

i
n
e
x
p
r
e
s
s
i
n
g
g
r
o
u
p
s
b
y

f
u
n
c
t
i
o
n
(
n
u
m
b
e
r
o
f
c
o
n
f
e
r
e
n
c
e
p
r
e
s
e
n
t
a
t
io
n
s
,
p
r
e
s
e
n
t
a
t
io
n
s

in

jo
in
t

n
a
m
e
s
w
it
h

e
x
t
e
r
n
a
l o
r
g
a
n
iz
a
t
io
n
s
)


s
t
u
d
e
n
t
s
,
p
o
s
t
d
o
c
t
o
r
a
l
f
e
llo
w
s
,
a
s
s
is
t
a
n
t
s
,
e
t
c
.

A
c
t
i
v
i
t
y
i
n
t
h
e

a
c
a
d
e
m
i
c

c
o
n
f
e
r
e
n
c
e
s

o
f

t
h
e

d
e
p
a
r
t
m
e
n
t

a
s

a

w
h
o
l
e
(
n
u
m
b
e
r

o
f
p
r
e
s
e
n
t
a
t
io
n
s
)

A
r
e
s
t
u
d
e
n
t
s

a
c
t
u
a
lly

m
a
k
in
g
p
r
e
s
e
n
t
a
t
io
n
s
?

T
h
e
d
e
p
a
r
t
m
e
n
t
s

p
r
i
n
c
i
p
l
e
s
c
o
n
c
e
r
n
i
n
g
l
a
b
o
r
a
t
o
r
y

e
d
u
c
a
t
i
o
n
(
R
e
q
u
ir
e
m
e
n
t

o
f
d
is
s
e
r
t
a
t
io
n
s
,
m
e
t
h
o
d
o
f
e
x
a
m
in
in
g
,
y
e
a
r
o
f
e
n
t
r
y
,
n
u
m
b
e
r

o
f
m
e
n
t
o
r
s
p
e
r
s
t
u
d
e
n
t
,
e
t
c
.)
Q
u
e
s
tio
n
n
a
ir
e

s
u
r
v
e
y

to

fa
c
u
ltie
s

a
n
d

d
e
p
a
r
tm
e
n
ts
Q
u
e
s
tio
n
n
a
ir
e

s
u
r
v
e
y

to

fa
c
u
ltie
s

a
n
d

d
e
p
a
r
tm
e
n
ts
D
a
ta
o
n

a
c
a
d
e
m
ic

c
o
n
fe
r
e
n
c
e
s
9
C
o
p
y
rig
h
t (C
) 2
0
0
7
M
its
u
b
is
h
i R
e
s
e
a
rc
h
In
s
titu
te
, In
c
.
3
2

A
n

e
x
a
m
p
l
e

o
f

m
i
s
m
a
t
c
h

E
d
u
ca
tio
n
a
l A
ctivity P
ro
file
(D
e
p
a
rtm
e
n
t o
f C
om
p
u
te
r S
cie
n
ce
, F
a
cu
lty of In
fo
rm
a
tics, S
h
izuo
ka
U
n
ive
rsity)
0 40 80
120
160
200
240
280
320
360
400
I nt ro du cto ry Co m pu te r S cie nce
I nf or m atio n Eth ics
C om p uta ti on al T h eo ry
M a the m at ic a l Lo gic
F o rm a l L an gu ag e an d Aut om a ton
D isc re te Ma th em a tics / Inf or m atio n Alge b ra
P ro ba bilit y / Sta tist ics
N um e ria l Ca lcu lat ion
O p er at i o n s Re s ea rch ( M ath em a tica l Pr og r am m ing , Eng ine er ing in Bu sin es s M an a ge m en t, e tc .)
P ro gr am m in g S em ina r
P ro gr am m in g L an gu a ge T h eo ry (Co n cep ts) ( inc lud ing o b je ct -o rie nt ed )
D at a S tru ctu r e a nd Alg o rith m
C om p iler O p er at in g Sys te m
S oft wa re En gin ee rin g / D es ign
D at ab as e W eb ( ho w t o ha nd le an d p r oc ess in for m at ion file s)
S pe ec h Pr oc es sin g
I m ag e Pro ce ssin g
L e ctu re o n C om p ut er Syst e m Con fig ur a tion a nd Ar ch itec tur e
L o gic Cir cuit / Des ign
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Track A-4-2
Elaine Chapman-Moore

Occupation - Manager of PACE Partnerships, General Motors, Warren,
Michigan, USA
Professional
History
- 1973-1974 Teacher of English, Inlingua Sprachschule,
Frankfurt, Germany
- 1974-1976 Assistant Director, Off-Campus Housing and Small
Living Unit Management, Housing Department,
Cornell University, Ithaca, New York, USA
- 1976-1989 Director of Academic Services and General Studies
responsible for Bachelor of General Studies
Program; Academic Honors, Academic Probation
and Dismissal; Academic Advising and
Orientation; Oakland University, Rochester,
Michigan, USA
- 1989-2000 Dean and Manager of Operations, GM Technical
Education Program; PACE Program Coordinator,
General Motors Corporation, Warren, Michigan,
USA. Provided leadership for providing
bachelor, masters, and doctorate level degrees to
GM engineers.
- 2000-Present Manager of PACE Partnerships, General Motors,
Warren, Michigan, USAresponsible for
managing alliance between 5 partner companies,
10 contributor companies, 50 universities in 10
countries globally to provide support and guidance
for academic institutions to change their design
and engineering curricula to better prepare
students for high-technology jobs in industry
Educational Background
& Publication Records
- Bachelors Degree in English from State University of New York,
USA and University of Nottingham, England (1968-1973)
- Masters Degree in Counseling from Oakland University, USA
(1976-1978)
- Post-Masters Coursework in Business Administration, Oakland
University, USA (1985-1989)
Growing Design, Engineering, and Manufacturing Talent Globally

Elaine Chapman-Moore
Manager, PACE Global Partnerships
General Motors

The rise of global industrialization and global economies has resulted in a competition for technical talent
worldwide. With knowledge and technology expanding at warp speed, academic institutions face the
enormous challenge of keeping pace withlet alone, ahead ofthis expansion. Historically, universities
initiated most advanced thinking and technological change, with industry borrowing and applying those
concepts. In recent decades, however, companiesspurred by competitionhave sprinted ahead of
universities in formulating and embracing technology, and applying it to the work world.

In the mid-90s, General Motors found that new recruits from some of the finest academic institutions around
the world still required greater knowledge in order to function in the high-technology jobs and careers in the
company. To try to address this gap, GM provided over a year of training for new recruits, once they
entered the company. This year posed a cost to the company with no output by the recruits during this
education/training period.

To address this challenge, GM joined with EDS, Sun Microsystems, UGS (and later Hewlett Packard) to
establish a program that would provide resources and support services on an on-going basis to a cadre of
selected universities and colleges around the worldenabling them to better prepare young people for the
high-technology jobs and careers of the future. This program, named PACE (Partners for the
Advancement of Collaborative Engineering Education) has provided well over $6 Billion USD in in-kind
contributions to approximately 50 academic institutions worldwide. Since its inception in 1999, PACE has
grown to include institutions in the U.S., Canada, Mexico, Sweden, Germany, China, South Korea, India,
Australia, and Brazil. Ten other companies have also joined as PACE Contributors to support the PACE
mission.

This paper/presentation will describe PACE activities, showing how industry and academia can collaborate
to prepare the design, engineering, and manufacturing team of the future.


Track A-4-2
(Elaine Chapman-Moore)

Occupation - PACE
Professional
History
- (1989-2000)
- (1976-1989)
- Housing Department assistant director(1974-1976)

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& Publication Records
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Track A-4-3
Hyun-Soo Kim

Occupation - Research Fellow, Department of Qualification Research, Korea
Research Institute for Vocational Education and Training
Professional
History
- 1996-1997 Teaching Assistant, Department of Agriculture and
Adult Education, College of Agriculture and Life
Sciences, Seoul National University
- 1997 Joined Korea Research Institute for Vocational
Education and Training
- 1999 Visiting Scholar of Scottish Qualifications Authority,
Glasgow, Scotland, U.K.
- 2003-2006 Team Leader, Planning and Coordination Team,
Korea Research Institute for Vocational Education
and Training
- 2006-present Research Fellow, Department of Qualification
Research, Korea Research Institute for Vocational
Education and Training
Educational Background
& Publication Records
- Bachelors Degree in Agriculture, College of Agriculture and Life
Sciences, Seoul National University (1989-1993)
- Masters Degree in Education, Graduate School of Seoul National
University (1993-1995)
- Ph.D. in Education, Graduate School of Seoul National University
(1995-1999)
<Research and Publications>
- Evaluation for the Industrial Contributions of Engineering
Education in the Shipbuilding Sector, Korea Shipbuilders
Association, 2007 (in Korean)
- Legal Improvements for the System of National Qualification
Testing, Ministry of Labor, 2007 (in Korean)
- Performance Analysis on the National Authorization System of
Private Qualifications, Korea Research Institute for Vocational
Education and Training, 2006 (in Korean)
- Qualification for Vocational Competency Development, Korea
Research Institute for Vocational Education and Training, 2006
(Co-Editor in Korean)
- Supporting Status for Workers Acquisition of Vocational
Qualifications and Its Utilize in Korean Enterprises, The Journal
of Vocational Education Research, Vol.25, No.3, 2006 (in Koean)
Evaluation for the Industrial Contributions of Engineering Education

Hyun-Soo Kim
KRIVET

Workers skill mismatch is one of the main issues within industry. Especially relate to higher engineering
education graduates, it is more serious in the point of national key human resources development. This gap
between industry and education institute has long history by lack of deliberation system which enable
industry to send their needs of human resources to university.
Korean government and universities realize it a years ago and trying to address this problem through
amending curricula by adopting industrial needs. In accordance with this consciousness, a lot of evaluation
measures were tried to assess universities activities. But most evaluation tools were rather too
comprehensive to reflect industrial needs. They laid more interest on management system of higher
education institute and academic performances.
To give the more stress upon industrial contribution of engineering education, Ministry of Commerce,
Industry and Energy requested new evaluation tools for engineering education. KRIVET set up an evaluation
model for engineering education in cooperate with SHRDCs(Sector Human Resources Development
Council) Shipbuilding, Electronics, Machine, Iron & Steel industry- in terms of based on industrial needs.
This presentation will describe evaluation process and results, showing how industrial needs can be reflected
on universities curricula.


Track A-4-3
(Hyun-Soo Kim)

Occupation
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- (2005-2007)
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Higher Education (1997), The Implications of the Changed
Environment for Governance (1998) Looming Deficits Causes,
Consequences, and Cures (1998), Value Added Assessment of Liberal
Education (2002), The Environment of American Higher Education:
A Constellation of Changes (2004), Recreating the Faculty Role in
University Governance (2006), and Assessment Versus
Accountability in Higher Education (2006).. He has led research
teams in five recent strategic planning engagements in California
(1995-96), the City University of New York (CUNY) (1999), Texas
(2000), Nevada (2001) and Qatar (2006).































Track A-5-1
Pierre-Alain SCHIEB

Occupation - Counsellor in the Advisory Unit to the Secretary-General of the
OECD
- Head of OECD Futures Projects
Professional
History
To recommendations arising from a two year Futures Project, Dr.
Schieb is also in charge of the newly created OECD Global Forum on
Space Economics and preparing the ground for a new Project on
Migration Flows 2030. The aim of the Futures Programme is to help
decision-makers in government and business identify and evaluate
the strategic challenges of a rapidly changing world economy within
a long-term perspective.
- Former Executive Vice-President of International Business of one
Frances major retailing groups
- Dean of a graduate school of business in France
- Associate-Professorship at the University of Paris Dauphine
- Co-founder of a high-tech start-up company in the early 1980s and
involved in venture capital initiatives
- Consultant to numerous French and US companies in the field of
alliances, industrial cooperation, licensing, corporate and marketing
strategies.
Educational Background
& Publication Records
- Ph.D (Doctorat dEtat) in management science from the University
of Strasbourg (1981)
- DBA in economics and business administration from the University
of Aix-en-Provence (1974)
- M.Sc in quantitative marketing from the University of Sherbrooke
(Canada)
Dr. Schieb has received numerous distinctions such as: the Best
Award in Economy (Aix-en-Provence, 1967), Best Dissertation
Award (Quebec, Canada, 1974), Chevalier in the French Order of
Palmes Acadmiques (1991).
Human resources needs to 2030 and Universities

Pierre-Alain SCHIEB
Head of OECD Futures Projects

On the basis of 5 recent or ongoing projects of the OECD International Future Programme it is possible to
derive implications on human resources needs to 2030 and subsequently on the possible role and functions of
Universities.

Trend analysis, identification of economic consequences, discussion of key policy issues on themes such as
emerging risks/large scale disasters, security economy, the future of space applications, infrastructure to 2030
or bioeconomy 2030, can help build an image of future human resources needs. In each case a series of
expected changes in economic and business models, the respective roles of the public and private sectors, the
need for adjustment of policies and regulatory regimes, will have impacts on the roadmaps to success of
potentially disruptive technologies: accelerators versus barriers, among them human resources will be key.
Policy dependent factors such as education, the role of future migration flows and possible implications for
universities will be presented.

Abstracts on the 5 projects can be found on www.oecd.org/futures





Track A-5-1
(Pierre-Alain SCHIEB)

Occupation OECD
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OECD
2030
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p
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s
,

1
9
7
1
-
1
9
9
9
0 1 2 3 4 5 6 7 8 9
1
0
%
Austria
Denmark
Finland*
France
Germany
Italy
Netherlands
Norway
Spain
Sweden
1
9
7
1
1
9
9
9
*
D
a
ta
fr
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Track A-5-2
Fabienne GOUX-BAUDIMENT

Occupation - President of the WFSF (World Futures Studies Federation)
- Director of proGective, a consulting firm dedicated to futures
research, study and advice
Professional
History
- 2005-09 President of the WFSF (World Futures Studies Federation)
- Since 1994 Head (as CEO) of proGective, Paris, France
- 1992- 94 director of studies, FUTURIBLES, Paris, France
- 1990-92 deputy manager, ADITECH, Paris, France
- 1985-90 head of the department of Distance Learning, CNAM,
Paris, France
- Private researcher: publications (books, papers), lectures, public
talks
- Private teacher: lectures; a yearly course in University of Angers,
France; a yearly training for adult in Ponts et Chausss, Paris,
France.
Educational Background
& Publication Records
- PhD in human and social futures studies / foresight (previsione
umane esociale), supervised by Prof. Eleonora BARBIERI
MASINI, Faculty of Social Sciences, Gregorian University of Rome
(1997-2001). Subject: the evolution of French prospective towards
an operational prospective.
- Multimedia project manager, postgraduate diploma, Centre d'Etudes
Suprieures Industrielles (CESI), Paris, 1990
- Science, technology and society (French DEA, between master and
PhD), CNAM and Paris I Sorbonne, Paris, 1989
- Economic Policies and Analysis (French DEA, between master and
PhD), Ecole Normale Suprieure (Ulm), EHESS et ENSAE, Paris,
1987
- Strategy and Defence (French DEA, between master and PhD),
Institut d'Etudes Politiques, Strasbourg, 1984
- Political Science (master), section: Foreign Affairs, option: South-
East Asia, Institut d'Etudes Politiques, Strasbourg, 1983
- Working languages: English, Italian; basics in Turkish.
Universitas against University

Fabienne GOUX-BAUDIMENT
World Futures Studies Federation

Education is the most crucial driver to the future, as probably it has ever been in the past. It enables
developing countries to access globalization and its rules of the competition game as well it is enabling
developed countries to get through an important turning point in our evolution: the shaping of the knowledge
eco-society.
However most of the educational systems in the world are suffering what seems to be a structural failure:
failure of the primary school to give children the necessary basics to ground their personal and intellectual
development, failure of the secondary school to prepare teenagers for the new world which is waiting them,
failure of the higher education to teach the veritable skills they need to face their own future and shape it.
The aim of this paper is to grasp the comprehensive situation of education currently, and then to bring some
elements that could help University to design future-oriented and innovative solutions.
The general situation of education, in this beginning of the XXI century, both in developing and developed
countries, shows three main features. The widespread educational crisis is mainly due to mass education but
also, paradoxically, to democratization. Several critical issues are arising from the forming and the
convergence of phenomena such as knowledge society, Internet culture, collective intelligence,
"globalization 3.0", and the emerging global middle class. Last but not least, our own children are becoming
an "alien" generation with new skills, characteristics and culture which are creating a gap in the
understanding we can develop about them.
Within this situation, the case of University is a special one, as the institution is torn between research and
teaching, money making and public service, students and teachers, tradition and modernity, employability
and personal development, short and long term goals. In the same time, pervasive evolution of technology is
increasing the pressure on this system, altering both teaching and learning. Emergence of cognitive sciences
is nurturing dreams that can't come true yet.
Alternative solutions must quickly be thought and designed. Several institutions are already rethinking what
they are, what is their purpose, how to achieve it. Some efficient models could be drawn from the far past as
well as from the possible futures. All the alternative futures are open. The only certainty in this field is that a
deep and total transformation is needed.




Track A-5-2
Fabienne GOUX-BAUDIMENT

Occupation - (WFSF, World Futures Studies Federation)
- (proGective, )

Professional
History
- (2005-2009)
- (proGective) CEO(1994- )
- (FUTURIBLES) (1992-1994)
- (ADITECH) (1990-1992)
- CNAM (1985-1990)
Educational Background
& Publication Records
- (, )
- , , Centre d'Etudes
Suprieures Industrielles (CESI), , 1990
- , ( DEA, ),
CNAM , 1989
- ( DEA, ),
Ecole Normale Suprieure (), EHESS et ENSAE, , 1987
- ( DEA, ), Institut
d'Etudes Politiques, , 1984
- (), : : , Institut d'Etudes
Politiques, , 1983





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Track A-6-1
Burkhard Rauhut

Occupation - President, Achen University of Technology(RWTH)
Professional
History
1990-1992 Dean of the Faculty of Mathematics and Natural Sciences,
RWTH Aachen
1993-1996 Member of the Committee for the study reform of the
State Nordrhein-Westfalen, Germany
1996-1997 Board member of the Society for Mathematics, Economy
and Operations Research
1995-1999 Member of the University Committee for structure,
research and young Academics
1997-1999 Vice-rector for structure, research and young academics
since 9/1999 Rector of RWTH Aachen
since 8/2004 Vice-President German Rectors Conference
11/2005
03/2006 Acting President of German Rectors Conference (HRK)
since 1/2006 President of the IDEA-League
Educational Background
& Publication Records
- PhD in mathematics, University of Karlsruhe
Rauhut, B.: Spieltheorie. Ingenieurwissenschaftliche Grundlagen.
Hrsg.: Heinz H. Hiersig, VDI Verlag, 1995
Rauhut, B.: Die Erkennung von Ausreiern in empirischen Daten.
Festschrift fr Prof. Dr. Asinger . Hrsg.: Prof. Dr. W. Keim, Aachen,
1997, S. 52-58
Rauhut, B.: Geordneter Zufall. Alma Mater Aquensis XXXV,
Aachen, 2000, S. 26-47
Rauhut, B., Schmitz, N., Zachow, E.-W.: Mathematische
Spieltheorie. B. Durchges. Nachdruck des Studienbuchs Spieltheorie.
Teubner, Stuttgart 1979. Mnster: Univ. 2002, 400 S. (Skripten zur
mathematischen Statistik; 37)
Rauhut, B., Stckradt, M.: Die Universitt reformieren? Gern, aber
wohin? Frankfurter Allgemeine Zeitung, 16. Januar 2003

Innovation of Universities: RWTH Aachen

Burkhard Rauhut
President, Achen University of Technology(RWTH)

In a rapidly changing world universities have to move, too. Therefore, all activities, which are involved in
the overall goals of universities and center on students, staff, research and technology transfer, must
constantly undergo a change process.

The fields of recruiting and teaching students, recruiting staff, organising research as well as fostering
technology transfer are discussed in some detail while presenting an example of the latest changes and
improvements at RWTH Aachen University for any of these domains.




















Track A-6-1
(Burkhard Rauhut)

Occupation
Professional
History
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Educational Background
& Publication Records
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Rauhut, B.: Spieltheorie. Ingenieurwissenschaftliche Grundlagen.
Hrsg.: Heinz H. Hiersig, VDI Verlag, 1995
Rauhut, B.: Die Erkennung von Ausreiern in empirischen Daten.
Festschrift fr Prof. Dr. Asinger . Hrsg.: Prof. Dr. W. Keim, Aachen,
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Track A-6-2
M.S. Ananth

Occupation - Director, Indian Institute of Technology Madras
Professional
History
Dr. Ananth joined IIT Madras as a faculty in the Department of
Chemical Engineering in 1972. He has held various senior positions
such as Head of the Department, Dean of Academic Courses and
Dean of Academic Research. In December 2001 he took over as
Director. During the last few years, he has been closely associated
with the formulation of policy matters in IITM, most recently with
the preparation of The Strategic Plan of IITM Vision 2010.
He was a Visiting Professor in Princeton University (1982-83) and in
the University of Colorado (1990-91). He was a Visiting Scientist in
the National Institute of Standards and Technology, Boulder,
Colorado (1990-91), in RWTH, Aachen, Germany (Summer 1983
and Summer 1999) and a Visiting Thermodynamics Expert in Aspen
Tech, Massachusetts,USA (Summer 1991).
He has taught a whole range of Chemical Engineering courses and
has been consistently rated as a good teacher. He is well known for
his deep concern for his students. He was responsible for extensive
curricular revisions in the B.Tech. programme of IITM with the
introduction of many innovative features. He is deeply concerned
about the quality and reach of engineering education in India. He is
the National Coordinator for a mega project funded by the MHRD,
on Technology Enhanced Learning involving many technical
institutions in the country.
His research interests are in Molecular Thermodynamics and
Mathematical Modelling. He has several publications in international
journals and is a referee for many journals in Chemical Engineering.
He has been awarded the Herdillia prize for excellence in basic
research in Chemical Engineering by the IIChE and the R.W. Fahien
Alumni Award for "Distinguished Professional Contributions" for the
year
Educational Background
& Publication Records
Mr. Ananth graduated from the AC College of Technology with a
gold medal in Chemical Engineering. He obtained his Ph. D degree in
Chemical Engineering in the area of Molecular Thermodynamics
from the University of Florida, USA in 1972.












Track A-6-2
(M.S. Ananth)

Occupation -
Professional
History
- (2001-)
- (1972- )
- (1983, 1999)
- (1991)
- (1990-1991)
- (1990-1991)


Educational Background
& Publication Records
- (, )
- AC (, )












Track A-6-3
Doo-Hee LEE

Occupation - Chairman of Founding Committee, APAIE
Professional
History
Professor Lee is a leading scholar in the field of marketing and a key
proponent of Korea Universitys globalization initiatives. Under his
leadership the number of affiliated universities doubled while the number of
exchange students tripled during the same period. His role was critical in
establishing Korea University Global Campuses in the USA, UK, Japan,
China and Australia and he actively participated in the Universitas 21
consortium. In June 2004, he served as the co-chair of the Organization
Committee for the Korea-China 21st Century Academic Forum. In 2005,
Professor Lee organized the University Presidents Global Forum for Korea
Universitys Centennial Celebration. Over the last three years, Professor Lee
has spearheaded the foundation of the Asia-Pacific Association for
International Education (APAIE) and currently is serving as chairman of its
founding committee.
Professor Lee has served as president, chief editor and executive director of
many academic associations and currently is the president of the Korea
Advertising Society.
His academic research interests include internet marketing and advertising
theory and he has published over 50 articles/cases and 11 books. He was
awarded Best Article from the Korean Academy of Commodity Science and
the Internet Award for his research works on the internet by the Korea
Management Association.

Educational Background
& Publication Records
He has bachelor degrees from Korea University and the University of
Wisconsin-River Falls. He also holds a Masters degree in business
administration from the University of Wisconsin-Madison and a Ph.D. in
marketing from Michigan State University.

An Update on Higher Education
in the Asia-Pacific Region Presented by APAIE

Doo-Hee Lee
President, Aisia-Pacific Association for International Education(APAIE)

Asia-Pacific region is one of the biggest segment markets for higher education in the world. Now the region
is emerged to become a new hub of higher education. The regional institutions are looking out to the world
while out-of-the region colleagues interest in the region is mounted. The newly established Asia Pacific
Association for International Education presents the most recent trends and changes happening in the region.

Session Description:

1. The session will update on the most current issues of higher education in Asia-Pacific region.
2. The participants of this session will be able to understand the reason why the region became so important
in recent years, and how they will be able to work with institutions professionals from the region.
3. 15-20 minutes presentations will be provided to cover the most current trends of the regional higher
education and to showcase the APAIE conference. A chair will lead the questions & answer session and
discussion after presentations.
4. Question/answer session will follow the presentations for about 1/2 hour.
5. Asia-Pacific has become an emerging destination for out-of-the-region institutions study abroad and
student supply, including Americas and Europe. The session will offer opportunity to become familiar with
policies and changes in the region and to learn from best practices of regional institutions.

















Track A-6-3
(Doo-Hee LEE)

Occupation - APAIE
Professional
History
- ()
- ()
- 100 (2005)
- - 21 (2004)
Educational Background
& Publication Records
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Track B-1-1
Tim Ringo

Occupation - Global Leader, Human Capital Management
Professional
History
Tim Ringo is Global Leader of IBMs Human Capital Management
(HCM) consulting practice, and is based in London. He has overall
responsibility for more than 2000 HCM professionals around the
world whose focus is helping clients enable enterprise innovation and
performance through improved workforce effectiveness.

Tims primary focus is to help clients create workforce and enterprise
transformation through implementation of integrated human capital
lifecycle strategy, processes and technologies. Enterprises that link
the individuals performance objectives to overall strategic objectives
and align learning, collaboration, workforce and career management
to these objectives, are typically the top performers in their industry,
he explains. This is where we focus IBMs tools/assets, expertise
and services to help our clients become industry leaders.
Tim joined IBM Global Business Services in 2006 after 16 years at
Accenture, where he was Executive Partner in Accentures Human
Performance Service Line. He brings a wealth of experience in
defining and successfully implementing large scale Human Capital
programmes that produce measurable results for clients. He has
successfully implemented HCM solutions across most industries,
including financial services, communications, high tech, industrial
and travel and transportation and in most geographies, including the
Americas, Europe and many parts of Asia.
Tim began his career in Human Capital Management in 1992, in the
Columbus, Ohio office of Andersen Consulting, as one of the early
team members of the Change Management Practice. He relocated to
London in 1997, where he lives, today, with his family.
Originally from Dayton, Ohio, Tim graduated from The Ohio State
University, with a Bachelor of Science in Business Administration,
majoring in Finance. He also studied English Literature at Ohio State
and New College, Oxford, England.
Educational Background
& Publication Records



























Unlocking the DNA of the adaptable workforce - Insights from the 2007 IBM
Global Human Capital Study

Tim Ringo
Global Leader for Human Capital Management Services, IBM

Todays business executives face a host of pressures, including volatile markets, global competition, and the
emergence of new business models. These are forcing organizations to be more responsive to shifting
market needs; more flexible in how they operate; more focused on their core competencies; more nimble at
partnering; and more resilient to external threats. Success in any of these areas is dependent on the
organization's ability to develop a workforce that can adapt to these changes. IBM interviewed over 400
HR executives at organizations from 34 countries to find out how they were addressing these workforce
challenges. Our analysis shows that in order to succeed in today and tomorrow's marketplace, there are key
areas of focus that require the immediate attention of not just the HR function, but senior executives across
the organization. In this session, Tim Ringo, Global Leader, Human Capital Management for IBM
Global Business Services will reveal how addressing these key focus areas can help transform your
workforce and take its performance to the next level.
























Track B-1-1
(Tim Ringo)

Occupation - IBM ,
Professional
History
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Educational Background
& Publication Records















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Track B-1-2
Scott G. Drach

Occupation - Human Resources Director, Boeing International
Professional
History
Scott Drach was named Human Resources director for Boeing
International in October 2006. He reports jointly to Laurette
Koellner, president of Boeing International, and Rick Stephens,
senior vice president of Human Resources and Administration for
The Boeing Company.
Drach is responsible for leading the function that provides human
resources services for Boeing International employees in more than
20 locations around the world. He also works with organizations
across the company to improve the global delivery of human
resources support to employees and Boeing entities operating outside
the United States.
Before joining Boeing International, Drach was director of human
resources for Connexion by Boeing, the Boeing business that
provided real-time, high-speed Internet services to commercial and
executive transport aircraft and maritime vessels. Before that, Drach
was the human resources director for Boeing Canada Technology in
Winnipeg, Manitoba. His previous assignments in human resources
included Boeing-Corinth and Boeing-Irving in the Dallas-Fort Worth
area, and with the Boeing Service Company in Richardson, Texas.
Earlier in his career he was involved in security and human resource
efforts for various divisions of the former Rockwell International
after joining the company as a college intern at its Aircraft
Modification Center in Shreveport, Louisiana.
Scott served six years in the Louisiana Army National Guard. He is a
member of Rotary International, the Society for Human Resources
Management and the International Association of Business
Communicators.

Educational Background
& Publication Records
Drach is a graduate of Louisiana State University and has a masters
degree in Industrial Relations from Louisiana Tech University. He
is certified by the Human Resources Certification Institute as a
senior professional in human resources.































Business Growth through Talent Management Strategies

Scott G. Drach
HR Director, Boeing International

Throughout its nearly 100-year history, The Boeing Company has attracted, developed and retained talented
individuals who have helped build the industries of commercial aviation, space exploration and military
aircraft and systems. However, with an aging workforce in the United States eligible to retire, with fewer
math, science and engineering graduates in talent pipeline, and tough competition for skilled leaders,
Boeing's ability to compete for critical talent is being tested.
What is Boeing doing to attract and develop leaders? During this session we will take a look as the programs
The Boeing Company is deploying to ensure the organization has the right skills in place to continue to
propel the company's growth and productivity plans.




























Track B-1-2
(Scott Drach)

Occupation -
Professional
History
2006 10
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20
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Educational Background
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C
opyright
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ll rights reserved.
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0
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9
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7
B
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opyright
2005 B
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ll rights reserved.
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0
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0
0
7
L
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C
opyright
2005 B
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ll rights reserved.
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0
/1
9
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0
0
7
B
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C
opyright
2005 B
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ll rights reserved.
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7
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C
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ll rights reserved.
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0
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7
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ll rights reserved.
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9
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7
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2005 B
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Track B-2-1
Iwao Taka

Occupation - Professor at Reitaku University (Graduate School of Economics and
Business Administration)
- Visiting Professor at Kyoto University (Graduate School of
Management)
Professional
History
In 1994, assistant professor at Reitaku University (Department of
Business Administration)
In 1995, part-time lecturer at Waseda University (Department of
Commerce)
In 1996, associate professor at Reitaku University (Department of
Business Administration)
In 2001, professor at Reitaku University (Department of Business
Administration)
In 2001, professor at Reitaku University (Graduate School of
Economics and Business Administration)
In 2003, lecturer at Kyushu University (Graduate School of
Management)
In 2004, lecturer at Waseda University (Graduate School of Finance)
In 2007, visiting professor at Kyoto University (Graduate School of
Management)
Educational Background
& Publication Records
Earned a doctors degree from Waseda University in 1995 (Doctor of
Commerce)
<English>
Business Ethics in Japan, THE BLACKWELL ENCYCLOPEDIA
OF MANAGEMENT, Vol. XI (Business Ethics) edited by Cary L.
Cooper and Chris Argyris, Oxford, UK: Blackwell Publisher, 1997,
pp. 80-86.
Contextualism in Business and Ethical Issues in Japan, Ethics in
International Management, edited by Brij Nino Kumar and Horst
Steinmann, Walter de Gruyter & Co., 1998, pp. 323-339.
ECS2000: A New Business Ethics Standard, (with S. Davis) The
2nd ISBEE World Congress, Sao Paulo, Brazil, July 23, 2000.
CSR and Ethics Compliance Standard (ECS2000) in Japan,
COLPOLCO Workshop: Corporate Social Responsibility-Concepts
and Solutions-, Port-of-Spain, June 10, 2002.
<Japanese>
Business Ethics: Competitive Edge and ECS2000 (with Thomas
Donaldson), Bunshindo, 1999.
Compliance Programs for Financial Institutions: How to Apply
ECS2000 (with Tadashi Kunihiro), Keizai Horei Kenkyukai, 1999.
Corporate Social Responsibility (with others), Japanese Standards
Association, 2003.
Business Ethics: CSR and ECS2000 (with Thomas Donaldson),
Bunshindo, 2003.
Legal and Ethical Compliance, Nikkei Shinbun, 2003.
CSR: How to Enhance Corporate Value (with others), Nikkei
Shinbun, 2004.
Management with Uncompromising Integrity, Nikkei Shinbun, 2005.






















Corporate Social Responsibility and Challenges by Japanese Corporations

Iwao Taka, Dr.
Professor at Reitaku University
Visting Professor at Kyoto University

Why Corporate Social Responsibility (CSR) is required. First of all, main reasons will be discussed
(Globalization and deregulation; criticism against the WTO; a movement to create the ISO26000). The WTO
has been working as a main engine to take domestic regulations away from all the member countries and to
promote market economy globally. As the saying goes, the more freedom corporations enjoy, the more
responsibility they have to take. This is why the ISO has been creating the ISO26000 with help of over 200
experts.
Second, major fields (legal compliance, ethical practices, and social contributions) of CSR will be
overviewed. Legal compliance is a basic requirement. But this does not mean that complying with the
relevant laws and regulations is very easy. On the contrary, it often becomes difficult, especially when two
conditions are met: (1) A low chance for regulators to find corporate wrongdoing, (2) a high possibility for a
corporation to make a large profit.
In order to overcome such temptation, a corporation has to establish sound corporate governance and an
effective internal control system, and more importantly it has to improve the corporate culture continuously.
Ethical practices are closely related to ways to improve the corporate culture.
With regard to social contributions, in Japan some corporations are keeping forests as they are, even if the
forests are not making any economic returns, making their facilities available to local communities whenever
requested, transferring basic technologies to developing countries free of charge, helping war-victim
countries remove an uncountable number of mines from their land, providing children in developing
countries with glasses so as to help them read books, and offering mosquito nets to African countries so as to
prevent people from catching malaria.
Third, we will shed light on general challenges Japanese corporations have taken, for the purpose of
internalizing business ethics and promoting CSR. It covers making codes of conduct, analyzing infringement
risks and deviation risks from social norms, clarifying what they can do for the benefit of society, making
concrete implementation plans, inviting external and independent directors to the board, appointing ethics
officers, establishing ethics office, introducing ethics helpline, conducting effective ethical training, and
making contributions to society and environment making effective use of technologies and business
experiences.









Track B-2-1
(Iwao Taka)

Occupation - Reitaku ( )
- ( )
Professional
History
1994 Reitaku ()
1995 ()
1996 Reitaku ()
2001 Reitaku ()
2001 Reitaku ( )
2003 ( )
2004 ( )
2007 ( )
Educational Background
& Publication Records
1995 ( )
<>
Blackwell , 11 (
), Cary L Cooper and Chris Argyris, Oxford, UK: Blackwell
Publisher, 1997, pp. 80-86.

, Brij Nino Kumar and Horst Steinmann , Walter de Gruyter
& Co., 1998, pp. 323-339.
ECS 2000: , (S. Davis ) 2
ISBEE , , , 2000 7 23 ..
CSR (ECS2000), COLPOLCO :
, Port-of-Spain, 2002 6
10 .
<>
: ECS2000 ( ),
Bunshindo, 1999.
: ECS2000
( ), Keizai Horei Kenkyukai, 1999.
(), , 2003.
: CSR ECS2000 ( ),
Bunshindo, 2003.
, Nikkei Shinbun, 2003.
CSR: (), Nikkei Shinbun,
2004.
, Nikkei Shinbun, 2005.





































(CSR) ? , , WTO ,
ISO26000 . WTO
.
, . 200
ISO ISO26000 .
, , , CSR .
.
. (1) , (2)

.
, ,
.
.
.
, ,
, ,
,
.
, CSR
. ,
, ,
, , ,
, .








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Track B-2-2
Vivienne Tan

Occupation - Executive Chairperson and co-founder of the Entrepreneurs School
of Asia
Professional
History
Vivienne Tan is the Executive Chairperson and co-founder of the
Entrepreneurs School of Asia, Asias first college dedicated entirely
for the research and education of entrepreneurship. The ESA has a
campus in Metro Manila Philippines and a satellite campus in
Hangzhou, China. Vivienne has been operating her education
enterprise for the past eight (8) years.

Vivienne is also a founding trustee of the Philippine Center for
Entrepreneurship the foundation that spearheads the Go Negosyo
Movement.
Educational Background
& Publication Records
Education:
-BS. Computer Science and Math, University for San Francisco
-Post Graduate Diploma in Fashion Merchandising, Fashion Institute
of Design and Merchandising (Los Angeles)
Awards and Recognition:
TOYM for Business education and Entrepreneurship 2006
UNESCO Women of Excellence Award for Education and Social
Entrepreneurship 2007
Leading Women of the World Honoree for 2007


Corporate Social Responsibility in Korea:
Present Shortcomings and Strategic Solutions

Dr. Kim, Hyung Chul
Professor at Yonsei University

Corporate Social Responsibility (CSR) has become one of the leading issues in todays business world.
This is no exception in Korea, where it is no longer enough for businesses to simply focus on maximizing
profits; they are also expected to do well by doing good.
We will start by taking a look at Korean firms promotion of CSR, with a focus on their present
shortcomings. Borrowing the classification suggested by Philip Kotler, we can divide corporate social
initiatives into the following six categories: Cause Promotions, Cause-Related Marketing, Corporate Social
Marketing, Corporate Philanthropy, Community Volunteering, and Socially Responsible Business Practices.
Among these, Korean companies tend to focus their social contribution activities heavily on Corporate
Philanthropy and Community Volunteering, whereas Cause-Related Marketing and Corporate Social
Marketing are largely ignored. By analyzing the overall trend of corporate social initiatives in Korea and
taking a look at specific examples, we can find that the range of Korean firms social activities has been
relatively limited.
Next, we will shed light on why the social contributions of Korean firms tend to fall short of the global
standard. The problem can be divided into two parts: the first part deals with problems within the company,
which can be further classified as cognitive misunderstandings and systematic shortcomings. The second
part of the problem lies in the macro environment surrounding the firm, which includes the government,
other organizations, and the public.
Finally, we will introduce a number of strategic solutions for improving the quality of corporate social
contributions in Korea. We suggest a number of strategies that Korean companies can implement to enhance
their social activities. We also provide some guidelines for the government and the public to foster an
environment that encourages social contributions of Korean corporations.






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Track B-3-1
Tom Vines

Occupation - Vice President, Human Resources IBM Asia Pacific
- A member of The Conference Board Asia Pacific Human Res
ources Council
Professional
History
Tommy (Tom) Vines is the Vice President of Human Resources,
IBM Asia Pacific. In this role he is responsible for leading the
development and implementation of HR policies and practices that
touch more than 95,000 employees in 12 countries. Tom was
appointed to this role in March 2006.

Previously Tom held the role of Vice President of Human Resources,
Sales & Distribution, Global Industries, where he was responsible for
human resources strategies for IBMs sales and sales support
workforce. Tom has also held the role of Talent Director where he
led talent identification, attraction, integration, and development
efforts involving over 70,000 sellers. Tom has worked in numerous
other HR leadership positions in IBM where he was responsible for
staffing, employee relations, compensation, diversity, benefits, total
quality management, learning, management development,
community relations and site services. From 1993 to 1999 Tom was
Vice President, Human Resources, CIGNA. Tom was responsible for
directing and developing Human Resource programs for CIGNAs
Technology Division. His leadership was instrumental in landing
CIGNA as one of the best places to work for Information
Technologists according to Computerworld Magazine.

Tom took a leave of absence from the corporate world and founded
the National Association of African Americans in Human Resources
(NAAAHR). From 1999 to 2000 Tom served as the first President of
NAAAHR. NAAAHR is a non-profit organization formed to serve
as a network, resource and forum to promote African American
representation in the human resources profession and industry.
NAAAHR currently has 1000 members in 12 chapters across the
country.

Tom has been featured in Computerworld, PC Weekly, and
Information Week. He has also presented at numerous conferences
sponsored by various Human Resources and Information Technology
professional organizations. Tom is also a member of The Conference
Board Asia Pacific Human Resources Council.
He has also served on the board of the American Red Cross, Junior
Achievement, Family Services of Philadelphia, and Society for
Human Resources College Relations Committee, and Chairman of
the Employer Advisory Board at Drexel Universitys College of
Business. He is an active member of The Conference Board's Asia
Pacific Human Resources Council. HR Magazine in 1999 named him
one of the top 20 HR Hotshots in the United States.
Educational Background
& Publication Records
Tom has an undergraduate in Business Administration from the
Virginia Commonwealth University. Tom was on the Deans List and
the Graduate Scholars List at American University where he
completed his Masters in Human Resources.


Talent Attraction and Retention in the Asia-Pacific Region


Tom Vines
Vice President, AP HR, IBM

HR Organizations are being pulled in two directions; continued administrative operational excellence, and at
the same time, increasing contributions to the strategic sides of the business. Trends in globalization,
workforce demographic have all forced HR to redefine their place at table. The pressures organizations are
facing around the people agenda are common - there is growing recognition from CEOs that to achieve
growth and improve bottom line, innovation is required not just in their products but also in the talent
management strategy. Innovative HR and Talent Management Strategy has to be linked to the enterprise
strategy and driven through an integrated talent life cycle of: Attract and retain, Motivate and develop,
Connect and Enable them and Deploy and Managed effectively.

























Track B-3-1
(Tom Vines)

Occupation - IBM HR
- Conference Board

Professional
History
Vines IBM
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Track B-3-3
Richard Pibworth

Occupation - Senior Manager, Overseas Part, Corporate HR Team, Samsung
Electronics
Professional
History
2005 - 2007: Senior Manager, Overseas Part, Corporate HR Team,
Samsung Electronics; Seoul, South Korea
2001 - 2004: Global Strategist, Global Strategy Group, Samsung
Group; Seoul, South Korea
1992 - 1999: Overseas Business Planning Team, Kobe Steel, Ltd.;
Tokyo, Japan
Educational Background
& Publication Records
2000: MBA, INSEAD, France: 2000
1988-1991: B.A., Modern History, Oxford University,


The Talent Management Strategy of Samsung Electronics

Richard Pibworth
General Manager, Samsung Electronics

The purpose of this abstract is to introduce processes used by Samsung Electronics to manage the
recruitment and retention of talented personnel during the course its rapid transition to a digital and
convergence-centric business environment.

We will introduce one aspect of 'War for talent' by referring to case studies detailing the strategy and method
used to recruit talented people. We will also look into various methods used by the company to help talented
personnel rapidly adapt to the organization and begin to generate value.

We also seek to leverage any advantages gained through offering pre-employment training programs and
membership programs, or by operating recruitment systems and retention programs.


























Track B-3-3
(Richard Pibworth)


Occupation - HR ,
Professional
History
2005 - 2007: , , HR , ()
2001 - 2004: , ()
1992 - 1999: (, ),
Educational Background
& Publication Records
2000: MBA, INSEAD, : 2000
1988-1991: , ,
















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Track B-4-1
Mark Woodhouse

Occupation - Operations Director at Saratoga (part of the Human Resource
Services division at PricewaterhouseCoopers LLP)
Professional
History
The career in HR started in the Public Sector in the early 70s with
various roles in Industrial Relations, Training and generalist HR.
Since that date he has held a number of senior positions in both fast
moving consumer goods with Reckitt & Colman and Reckitt
Benckiser and in the Engineering/Aerospace sector with Rolls Royce.
His latest roles have included Group Management Development
Director (R & C), European Human Resources Director (RB), and
Director of Learning and Organisational Development (RR).
During that time he has been involved in a broad range of
organisational development activity, change management, executive
development and business process re-engineering. This has been
undertaken at UK, European and Global level. Mark has also run his
own consultancy focusing on organisation development,
transformational change, executive assessment, coaching and HR
strategy development.

Over the past 18 months Mark has worked as account director with a
number of UK, European and Global organizations focusing on HR
strategy alignment, HR effectiveness and human capital
benchmarking. Clients include Roche, Astra Zeneca, Shire Pharma,
DeBeers, Orange, HBOS, BAT,HSBC, Deutsche Post, Littlewoods,
Nike, Sony, Citi Group, BAA, BAE Systems, and Metronet.
Educational Background
& Publication Records
He has awarded his PhD from the University of London in 2004
which explored the relationship between executive leadership
development programmes and organisational performance. He has
also co authored a book on talent management and undertaken a
number of audits of organizations talent processes.


The Return on Investment for Human Capital - A Business Asset


Richard Phelps and Jonathan Moses
PricewaterhouseCoopers LLP


Organisations across the world increasingly recognise the importance of their human capital, and
linkages between people interventions and their impact on commercial performance. Human Capital
bridges the gap between HR inputs and processes, and business outcomes.

Today's HR function is perhaps uniquely positioned to capitalise on these circumstances being in a position
to demonstrate that focussed interventions in for example, recruitment strategy, talent management,
employee and leadership development and workforce engagement, do indeed have a positive effect on
retention, productivity, customer satisfaction and bottom-line performance.

Concurrently, HR finds itself subject to multiple new demands. Executives may wish to manage the
workforce as a business asset, but at the same time they are requiring HR to optimise its own role and
resource and demonstrate value for money, leading many HR functions to focus on internal process
efficiency and cost savings. Externally, the drive towards corporate social responsibility, together with an
increasingly sophisticated investment community are both generating a greater awareness and interest in the
disclosure of non-financial indicators, notably people metrics. Around the globe, there are many initiatives
in corporate reporting making recommendations to organisations in how to communicate this information
alongside more traditional annual reports and accounts.

All of this evidence lays down a clear challenge for HR begin able to measure, analyse, understand and
report on the organisation's people processes and human capital resource is rapidly becoming a necessary
competence. Of course, there is much evidence that HR community is already becoming more strategically
focussed than ever before and with an increasing range of business competences now present in an HR
function. As such, many organisations now take an objective approach to the management of their people
and apply both quantitative and qualitative measurement to HR disciplines.

This session provides insights into how these organisations are designing measurement systems to enable
evidence-based decision-making, how an ROI approach can be applied to HR activities and human capital
investment. It also reviews the critical success factors for the governance of any measurement initiative and
the development of business-relevant human capital reporting to audiences both internally and externally.




Track B-4-1
(Mark Woodhouse)

Occupation - Saratoga (PwC )
Professional
History
1970
, HR .
Reckitt & Colman (R&C), Reckitt
Benckiser(RB), (RR) /

, (R&C),
(RB), (RR) .
, ,
. ,
. Mark
, ,
HR .

18 ,
HR ,
. Roche, Astra Zeneca,
Shire Pharma, DeBeers, Orange, HBOS, BAT< HSBC,
Deutsche Post, Littlewoods, Nike, Sony, Citi Group, BAA,
BAE systems Metronet .
Educational Background
& Publication Records
2004 ,

.
, .




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Track B-4-2
Don Cooper William

Occupation - the Executive Director of Strategy and Marketing for SAS Asia
Pacific region
Professional
History
Don has over 30 years experience in the IT market where he has held
senior positions in strategy, sales and marketing with leading
organizations such Olivetti, Digital Equipment, SAP and 3Com. He
has been instrumental in the successful strategy and marketing of
both hardware and software products and solutions in markets such
as EMEA(Europe and Middle East), and the Asia Pacific region.

Notably, he was responsible for the introduction of 64 bit technology
with Digital Equipment and was instrumental in the massive growth
of SAP in the Asia Pacific region during the 90's. Don now heads the
Strategy and Marketing business in the Asia Pacific region for SAS
Institute, the world's largest private software company. Also Don is
a member of SAS Global Communications Committee, leading SAS
globalization strategy to generate One Voice for one company.
He has worked for over 5 years at SAS. His personal philosophy is
to 'change mind-sets through influence' and to deliver strategic
direction and growth through the disciplines.

He speaks regularly on the topics of Corporate Performance
Management, Business Intelligence, Change Management and allied
thought leadership subjects.
Educational Background
& Publication Records

PERFORMANCE FOR HUMAN CAPITAL MANAGEMENT

Don Cooper Williams
SAS Institute Inc

Optimisation of the workforce
If the employees are to be seen as a Business Asset, then there needs to be a strategy in place in order to
optimise the deployment of that workforce. This can be augmented by the use of intelligence to measure
performance improvement and to incorporate that information in the companys performance management
plan.

Contribution to profitability
Using the right strategies and capabilities available to bring alignment of management goals and individual
employees, with a profound demonstration of HRs contribution to the bottom line. In a business
environment of mergers and acquisitions, consolidation and restructuring, companies need intelligence on
employees, HR trends and causes for turnover. Both retention and hiring strategies can be managed more
strategically with intelligence.

Integration into the Business
-Approach Human Capital Management assets holistically by incorporating all the data needed to make the
decisions
- Align people, processes and technology to ensure that employees are helping the company meet its goals.
-Perform proactive workforce planning, using analytics to develop strategies while predicting future
organisational needs.
-Leverage benchmark data by automatically calculating a large number of metrics as standard features and
setting strategy that enhances organisational performance.

Informed decisions, increased profitability
Key managers need to be supplied to information on a timely interactive manner that allows the rewarding or
hiring of people, as well as helping them to accomplish their business goals. A virtual window into the future
so that precise indications are available that will effect costs and profitability in the years ahead

Case Study
How to predict if your best employees are about to walk out of the door.





Track B-4-2
(Don Cooper Williams)

Occupation - SAS
Professional
History
Williams Olivetti, Digital Equipment, SAP 3Com
, , IT
30 .

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Track B-4-3
Seung-Cheol Lee

Occupation - VICE PRESIDNET of Human Resource Strategy Team
Professional
History
- WATSON WYATT, SEOUL OFFICE: MARCH, 2004 TO
JANUARY, 2006 HCG(Human Consulting Group) practice leader
- CHINJU NATIONAL UNIVERSITY, DEPT. OF VENTURE &
BUSINESS: MARCH, 2003 TO FEB., 2005
- ADJUNCT PROFESSOR |V|SOCIETY: APRIL, 2002 TO
OCTORBER, 2003
- SENIOR VICE PRESIDENT, TOWERS PERRIN, SEOUL
OFFICE FEB., 2001 TO MAR. 2002
- BISINESS UNIT LEADER (PEOPLE PERFORMANCE
SOLUTION BUSINESS), POSCO RESEARCH INSTITUTE:
OCT., 1995 TO OCT., 1999
Senior Researcher
Educational Background
& Publication Records
YONSEI UNIVERSITY(SEOUL, KOREA) 1993 TO 1996
ABD(CANDIDATE FOR PH.D.) - ORGANIZATION THEORY
YONSEI UNIVERSITY(SEOUL, KOREA) 1989 TO 1993
MASTER OF BUSINESS ADMINISTRATION
ORGANIZATIONAL BEHAVIOR
YONSEI UNIVERSITY(SEOUL, KOREA) 1985 TO 1989
BACHELOR OF ARTS - BUSINESS ADMINISTRATION


The Return on Investment for Human Capital - A Business Asset

Seoung-Cheol Lee
Senior Vice President, Human Resource Office, Korea Telecom

Until the mid 90s, the human resource utilization through the seniority-based system and internal labor
market was the main factor of human resource management for Korean companies. However after the
economic crisis in 1997, the introduction of a global standard for management systems of Korean companies
became one of the most important issues. In the personnel management system, the global standard means
Northern American-styled system called Strategic Human Resource Management (SHRM). The strategic
alignment between strategy and performance management system, the so called line-of-sight, and the
performance-based compensation system is the core of SHRM. The paradigm shift in human resource
management, which has been started between the large companies since the late 90s, is now spreading to
small and medium size companies as well.
Despite the last ten years effort, Korean companies are experiencing fierce negative effects. First of all, there
are barriers for Knowledge sharing caused by excessive competition among employees. Secondly, they
experience morale and loyalty problems through contagion effect. This means negative emotion caused by
down-sizing quickly spreads out all the organization. And last, they also experience employees adverse
selection. Ironically new HRM increased mobility only for top talent, so high performer moved easily but
low performer come to stay and resist companys policy.
For the reason that I mentioned, the need to test the relationship between human capital and business
performance empirically is growing more than ever before. Human capital means work-related resources
such as knowledge or skill embedded in people. Recently many companies try to submit a report like
Intangible Asset Report, and Human Capital Report annually, or include Human Capital Index(HCI) in
their Annual Report. Some companies began to introduce Human Capital Accounting system as well.
The issue of this approach can be summarized into two parts. First, there is a problem associated with level
of analysis. The implicit assumption on performance is that business performance is created by each
individual. In this case, business performance can be equal to summation of individual performance.
Accordingly return on the investment is measured at a collective level. But in reality the budget allocation
for human capital depends on individual performance. So there is a possibility for gap between the two
measures which are measured at different levels.
Secondly, there is a controversial issue on the implicit principles of business performance. Recent reforms
of performance oriented human management system in Korea are based on an idea of perfect rationality of
human being, and the improvement of performance can be achieved only by the infinite competition
between individuals. However, division of labor and cooperative work in an economic system are two side of
the same coin and it would be impossible to succeed without co-operation between members of the team.
We can conclude that we have to find the third way to create a virtuous circle in HRM. Recently there is an
increasing interest in the relationship between cooperation and performance. Those concepts like Social
capital and collective intelligence can be useful to solve the current issues in Korean companies. Social
capital means both the network and the assets that may be mobilized through social relationship of
individuals. I think this brings us to the topic of collaboration with competitive colleagues at work. And next,
to elaborate the relationship between HCI and business performance, we need a heuristic approach like
system dynamics, which can contribute to finding a direction for practical changes in management systems
of the companies. Finally, we can consider that we will set the standard for Human Capital Index and all the
companies are under obligation to notify them publicly.




























Track B-4-3


Occupation - KT
Professional
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Track B-5-1
Dick Kleinert

Occupation - Deloitte Principal
Professional
History
- Office head in Los Angeles for a leading international compensation and
benefits consulting firm
- Director of employee benefit plan administration for a large
manufacturing company
Educational Background
& Publication Records
- M.A. in Applied Economics and M.H.S.A. degree in medical care
organization from the University of Michigan
- B.A. (Phi Beta Kappa) from the College of Wooster











Going Global: The People Dimension of Organizational Transformation

Dick Kleinert,
Leader of Deloitte Consulting's Human Capital practice in Asia Pacific Japan

Dick Kleinert, Leader of Deloitte Consulting's Human Capital practice in Asia Pacific Japan, will present
"Going Global: The People Dimension of Organizational Transformation" discussing global trends in
structural transformation, related people and organizational challenges and some practical, proactive
solutions to enhance organizational performance. Specific topics will include:
- Current global marketplace pressures (e.g., globalization, talent trends, increasing consumer power,
changing regulatory pressures)
- Related organizational transformation strategies (e.g., outsourcing, M&A, shared services)
- Associated human capital challenges
- Pragmatic approaches to solving select challenges

Deloitte Consulting has the 2nd largest HR consulting practice in the world, with expertise in total rewards,
HR transformation, technology and service delivery, talent management, change management, learning and
development, as well as related tax, compliance, and reporting expertise. Dick has 30 years of experience
in the Human Capital field including 10 years on the employer side as well as 20 years as a consultant,
working for wide range of global organizations.




















Track B-5-1
(Dick Kleinert)

Occupation - Principal
Professional
History

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10 .
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e
liv
e
r
in
g
a
g
a
in
s
t
o
u
r

le
a
r
n
in
g
p
r
io
r
it
ie
s
f
o
r
T
W
D
C
b
u
s
in
e
s
s
le
a
d
e
r
s
?

H
o
w
c
a
n
w
e
c
o
n
t
in
u
a
lly
a
r
t
ic
u
la
t
e
, m
e
a
s
u
r
e
a
n
d
m
a
r
k
e
t
t
h
e

v
a
lu
e
o
f
p
e
o
p
le
d
e
v
e
lo
p
m
e
n
t
t
o
t
h
e
b
u
s
in
e
s
s
?
A
n
a
l
y
t
i
c
a
l

L
e
n
s
e
s
D
r
i
v
e

O
v
e
r
a
l
l

T
W
D
C

L
e
a
r
n
i
n
g

S
t
r
a
t
e
g
y
T
h
e

W
a
l
t

D
i
s
n
e
y

C
o
m
p
a
n
y

L
e
a
r
n
i
n
g

S
t
r
a
t
e
g
y
1
0
3
7
B
u
s
in
e
s
s
le
v
e
r
s
2
0
1
5

S
tr
a
te
g
ic

P
r
io
r
itie
s
Ig
e
r
s

S
t
r
a
t
e
g
ic
F
o
c
u
s
L
e
a
r
n
in
g
P
r
io
r
itie
s
A
g
g
re
g
a
te
c
o
n
te
n
t u
n
d
e
r m
o
s
t p
o
w
e
rfu
l
b
ra
n
d
s
(e
.g
. D
is
n
e
y
, E
S
P
N
)
C
re
a
te
/ a
c
q
u
ire
n
e
w
fra
n
c
h
is
e
s
, c
o
n
te
n
t
G
re
a
te
r c
ro
s
s
-B
U
s
y
n
e
rg
ie
s
F
e
w
e
r, h
ig
h
q
u
a
lity
b
e
ts
M
u
lti-c
h
a
n
n
e
l, n
o
n
-lin
e
a
r c
o
n
te
n
t d
e
liv
e
ry

a
c
ro
s
s
m
u
ltip
le
p
la
tfo
rm
s
C
o
n
s
u
m
e
r c
o
n
tro
l
d
e
e
p
c
o
n
s
u
m
e
r in
s
ig
h
t,
c
h
a
n
n
e
l u
b
iq
u
ity
L
e
a
d
e
rs
h
ip
p
o
s
itio
n
in
n
e
w
te
c
h
n
o
lo
g
ie
s
a
n
d
e
m
e
rg
in
g
b
u
s
in
e
s
s
m
o
d
e
ls
S
h
iftin
g
e
m
p
h
a
s
is
fro
m
d
is
trib
u
tio
n
to

c
o
n
te
n
t c
re
a
tio
n
a
n
d
a
g
g
re
g
a
tio
n
N
e
w
a
d
v
e
rtis
in
g
re
v
e
n
u
e
a
n
d
s
a
le
s
m
o
d
e
l
(d
ig
ita
l)
H
e
a
lth
y
d
is
trib
u
tio
n
/c
h
a
n
n
e
l
p
a
rtn
e
rs
C
r
e
a
t
i
v
i
t
y
T
e
c
h
n
o
l
o
g
y
G
l
o
b
a
l

G
r
o
w
t
h
Q
u
a
lit
y
a
n
d
N
ic
h
e

C
o
n
t
e
n
t
S
t
r
o
n
g

C
o
n
s
u
m
e
r
B
r
a
n
d
s
C
r
o
s
s
-
P
la
tf
o
r
m
C
a
p
a
b
ilitie
s
D
ir
e
c
t
t
o
C
o
n
s
u
m
e
r
R
e
la
t
io
n
s
h
ip
s
S
t
r
o
n
g
, D
ir
e
c
t
A
d
v
e
r
t
is
e
r
R
e
la
t
io
n
s
h
ip
s
C
o
n
t
in
u
e
d
P
a
r
t
n
e
r
s
h
ip
w
/ D
o
w
n
s
t
r
e
a
m

P
la
y
e
r
s
G
r
o
w
t
h
in

E
m
e
r
g
in
g

E
c
o
n
o
m
ie
s
B
u
ild
b
ra
n
d
e
d

c
o
n
te
n
t a
n
d

d
is
trib
u
tio
n
in
:

C
h
in
a
, In
d
ia

R
u
s
s
ia
, K
o
re
a
A
ttra
c
t, re
ta
in
w
o
rld

c
la
s
s
ta
le
n
t
N
e
w
le
a
d
e
r
s
h
ip
d
e
v
e
lo
p
m
e
n
t
c
o
m
p
e
t
e
n
c
ie
s
&
le
a
d
e
r
s
h
ip
s
o
f
t
s
k
ills
G
lo
b
a
liz
a
tio
n

T
a
le
n
t
m
o
b
ilit
y
, c
a
r
e
e
r
p
a
t
h
p
la
n
n
in
g
C
r
e
a
t
iv
it
y
-
In
n
o
v
a
t
io
n
/ E
n
t
r
e
p
r
e
n
e
u
r
s
h
ip
/ R
is
k
T
a
k
in
g
/ F
le
x
ib
ilit
y
C
r
o
s
s
-
s
e
g
m
e
n
t
jo
b
r
o
t
a
t
io
n
G
lo
b
a
l jo
b
r
o
t
a
t
io
n
N
e
t
w
o
r
k
in
g
/ c
o
lla
b
o
r
a
tio
n
(
c
r
o
s
s
-
s
e
g
m
e
n
t
/f
u
n
c
tio
n
/g
e
o
g
r
a
p
h
y
)
B
r
a
n
d
/c
a
t
e
g
o
r
y
m
a
n
a
g
e
m
e
n
t
T
e
c
h
n
o
lo
g
y
/ d
ig
it
a
l t
r
e
n
d
s
C
o
n
s
u
m
e
r
t
r
e
n
d
s
D
ig
it
a
l m
e
d
ia
s
a
le
s
t
r
a
in
in
g
C
o
r
e
G
M
s
k
ills
E
m
e
r
g
in
g
m
a
r
k
e
t
t
r
e
n
d
s
F
r
a
n
c
h
is
e
m
a
n
a
g
e
m
e
n
t
C
u
lt
u
r
a
l in
t
e
g
r
a
t
io
n
L
e
a
r
n
i
n
g

P
r
i
o
r
i
t
i
e
s

M
a
p

t
o

T
h
e

W
a
l
t

D
i
s
n
e
y

C
o
m
p
a
n
y

S
t
r
a
t
e
g
y
3
8

P
e
r
s
o
n
a
liz
e
d

le
a
r
n
in
g

p
la
n
s

t
a
ilo
r
e
d

t
o

t
h
e

in
d
iv
id
u
a
l,

t
h
e
ir

r
o
le

o
r

S
e
g
m
e
n
t
/
U
n
it

I
n
t
e
r
a
c
t
iv
e
,

c
o
m
p
e
llin
g
,

a
n
d

r
e
le
v
a
n
t

c
o
n
t
e
n
t
;

a
c
c
e
s
s
e
d

a
n
y
t
im
e
,

a
n
y
w
h
e
r
e

B
le
n
d
e
d

le
a
r
n
in
g

e
x
p
e
r
ie
n
c
e
s

t
o

s
u
it

p
e
r
s
o
n
a
liz
e
d

n
e
e
d
s
:

F
2
F

(
f
a
c
e
-
t
o
-
f
a
c
e
)
,

E
-
le
a
r
n
in
g
,

a
n
d

W
e
b
-
b
a
s
e
d

C
o
lla
b
o
r
a
t
e

a
n
d

s
h
a
r
e

k
n
o
w
le
d
g
e

in
t
e
r
n
a
lly

w
o
r
ld
w
id
e
A

s
i
n
g
l
e

g
l
o
b
a
l

p
l
a
t
f
o
r
m

f
o
r

l
e
a
r
n
i
n
g

a
n
d

d
e
v
e
l
o
p
m
e
n
t
,

c
o
n
t
e
n
t

s
h
a
r
i
n
g
,

a
n
d

c
o
m
m
u
n
i
c
a
t
i
o
n
E
m
p
l
o
y
e
e
s

s
h
a
p
e

t
h
e
i
r

o
w
n

l
e
a
r
n
i
n
g

e
x
p
e
r
i
e
n
c
e
s

b
y
:




3
9
B
u
ild
s
M
a
n
a
g
e
m
e
n
t

S
k
ills

S
e
t
T
h
r
iv
e
s
in

a
n
E
n
v
ir
o
n
m
e
n
t

t
h
a
t
S
u
p
p
o
r
t
s

D
e
v
e
lo
p
m
e
n
t
C
o
n
t
in
u
e
s
t
o

R
e
f
in
e

S
k
ills
A
tte
n
d
s
S
e
s
s
io
n

o
n

S
p
e
a
k
in
g

W
ith

C
o
n
fid
e
n
c
e


E
m
p
l
o
y
e
e
M
a
n
a
g
e
r
i
a
l

L
e
a
d
e
r
s
h
i
p

A
tte
n
d
s
a

M
a
n
a
g
e
m
e
n
t
J
o
u
r
n
e
y

W
o
r
k
s
h
o
p


T
a
k
e
s
U
n
iv
e
r
s
ity
C
e
r
tific
a
te
C
o
u
r
s
e
o
n
N
e
g
o
tia
tio
n

L
e
v
e
r
a
g
e
s
O
n
lin
e

E
x
e
c
u
tiv
e
S
u
m
m
a
r
ie
s

a
n
d
K
e
y
T
r
e
n
d
s
A
tte
n
d
s
E
x
e
c
u
tiv
e

S
e
s
s
io
n
o
n

S
a
r
b
a
n
e
s
O
x
le
y
P
a
r
tic
ip
a
te
s
in

O
n
lin
e

C
o
u
r
s
e
o
n

C
o
a
c
h
in
g

fo
r
P
e
r
fo
r
m
a
n
c
e

P
a
r
tic
ip
a
te
s
in

L
e
a
d
e
r
s
h
ip
F
o
r
u
m

O
n
lin
e
P
a
r
tic
ip
a
te
s
in

a
n

o
n
-
lin
e
c
o
u
r
s
e

o
n

th
e
M
S
O
ffic
e

S
u
ite
T
a
k
e
s
a
c
o
u
r
s
e

o
n

C
o
n
flic
t
M
a
n
a
g
e
m
e
n
t
*
E
x
a
m
p
le
s
o
f le
a
rn
in
g

re
s
o
u
rc
e
s
. M
a
y
n
o
t y
e
t b
e
p
a
rt o
f th
e
D
is
n
e
y
D
e
v
e
lo
p
m
e
n
t C
o
n
n
e
c
tio
n
P
la
tfo
rm
T
h
e

L
e
a
r
n
i
n
g

E
x
p
e
r
i
e
n
c
e
L
i
n
k
s

i
n
d
i
v
i
d
u
a
l
s

t
o

r
e
s
o
u
r
c
e
s

t
h
a
t

m
e
e
t

t
h
e
i
r

l
e
a
r
n
i
n
g

n
e
e
d
s
.
*
4
0
L
e
v
e
r
a
g
e

T
e
c
h
n
o
l
o
g
y

2
4
X
7

a
c
c
e
s
s

t
o

g
l
o
b
a
l

l
e
a
r
n
i
n
g

t
e
c
h
n
o
l
o
g
y

S
p
e
e
d

a
n
d

s
c
a
l
a
b
i
l
i
t
y

t
o

r
e
a
c
h

1
3
0
,
0
0
0

e
m
p
l
o
y
e
e
s

M
u
l
t
i
p
l
e

l
a
n
g
u
a
g
e
s

a
n
d

p
e
r
s
o
n
a
l

l
e
a
r
n
i
n
g

p
l
a
n
s

E
x
p
e
r
i
e
n
c
e
s

w
i
t
h

t
e
c
h
n
o
l
o
g
y

a
t

w
o
r
k
,

h
o
m
e
,

a
n
d

p
l
a
y

a
l
i
g
n
P
r
o
v
i
d
e
s

g
r
e
a
t
e
r
a
c
c
e
s
s
,

c
o
n
v
e
n
i
e
n
c
e

a
n
d

p
e
r
s
o
n
a
l
i
z
a
t
i
o
n
:
O
n
lin
e

P
u
r
c
h
a
s
e
s

f
r
o
m

H
o
m
e

M
a
u
le
d

a
t

t
h
e

M
a
ll
1
5

S
o
n
g
s
1
5
,
0
0
0

S
o
n
g
s


I
n

L
in
e

B
a
n
k
in
g
O
n
lin
e

B
a
n
k
in
g


T
h
e

O
l
d
T
h
e

N
e
w
1
1
4
1
V
a
l
u
e

t
o

t
h
e

C
o
m
p
a
n
y
A
c
c
e
s
s

&

S
p
e
e
d
Q
u
a
l
i
t
y
R
e
u
s
a
b
i
l
i
t
y
&

C
o
l
l
a
b
o
r
a
t
i
o
n
R
e
d
u
c
e

C
o
s
t
++= ++
D
i
s
n
e
y

D
e
v
e
l
o
p
m
e
n
t

C
o
n
n
e
c
t
i
o
n
V
a
l
u
e

P
r
o
p
o
s
i
t
i
o
n
C
r
e
a
t
i
n
g

a

c
o
n
s
i
s
t
e
n
t

l
e
a
r
n
i
n
g

e
x
p
e
r
i
e
n
c
e

(
c
o
n
t
e
n
t

a
n
d

d
e
l
i
v
e
r
y
)

w
o
r
l
d
w
i
d
e
E
n
a
b
l
i
n
g

a
c
c
e
s
s

t
o

t
r
a
i
n
i
n
g

o
n
-
d
e
m
a
n
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T
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r
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d

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.
4
3
L
e
a
d
i
n
g

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e
l
f
L
e
a
d
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n
g

O
t
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O
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g
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p
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,

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a

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T
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W
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is
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C
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le
a
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o
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in
d
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id
u
a
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c
o
n
t
r
ib
u
t
o
r
s
.


M
a
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a
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e
m
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f
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d
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s
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,

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p
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f
o
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f

t
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w
h
o

L
e
a
d

O
t
h
e
r
s
.

A

le
a
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e
r

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s
p
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n
s
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f
o
r

le
a
d
in
g

le
a
d
e
r
s
.


T
h
e

s
c
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p
e

o
f

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is

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g
e
n
e
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in
v
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p
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a
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ip

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c
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n

t
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e

w
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o

le
a
d

m
u
lt
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le
t
e
a
m
s
.


L
e
a
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s
h
ip

d
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lo
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t

in

t
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e

a
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a
s

o
f

c
o
m
m
u
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ic
a
t
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n
,

b
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s
in
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s
s

a
c
u
m
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n
,

s
t
r
a
t
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g
y
,

in
f
lu
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n
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,

le
a
d
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g

c
h
a
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e
,

a
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d

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a
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a
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a
v
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f
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s

o
f

t
h
o
s
e

w
h
o

le
a
d

le
a
d
e
r
s
.


L
e
a
d
e
r
s

w
it
h

b
r
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a
d

o
r
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a
n
iz
a
t
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a
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s

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d

s
ig
n
if
ic
a
n
t

P
&
L

r
e
s
p
o
n
s
ib
ilit
y
.


M
e
d
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a
n
d

e
n
t
e
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a
in
m
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t

b
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s
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k
n
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d
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e
,

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,

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d

in
d
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t

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s

in

t
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a
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a
s

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f

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lo
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a
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,

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a
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,

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d

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c
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n
o
lo
g
y
,

a
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e

t
h
e

p
r
im
a
r
y

d
e
v
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lo
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f
o
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s

f
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r

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is

le
v
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D
e
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d

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p

t
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n

o
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l
e
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r
s
h
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p

p
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l
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4
4
L
e
a
d
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n
g

S
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f
L
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a
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O
t
h
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s
L
e
a
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n
g

L
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a
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e
r
s

C
o
m
m
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S
ty
le
s

U
n
d
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r
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g
F
in
a
n
c
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l
B
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ic
s

P
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e
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e
n
ta
tio
n
A
d
v
a
n
ta
g
e

W
r
itin
g
A
d
v
a
n
ta
g
e

S
A
P
(
C
a
s
u
a
l B
u
y
e
r
/ T
&
E
)

F
o
c
u
s
(
T
im
e
M
a
n
a
g
e
m
e
n
t)

W
e
lc
o
m
e
to
D
is
n
e
y

P
e
r
fo
r
m
a
n
c
e
C
o
n
n
e
c
tio
n

O
v
e
r
v
ie
w

D
is
n
e
y
D
e
v
e
lo
p
m
e
n
t
C
o
n
n
e
c
tio
n
O
v
e
r
v
ie
w

In
c
lu
s
iv
e
C
o
m
m
u
n
ic
a
tio
n
a
n
d

T
e
a
m
w
o
r
k
(
Q
1
0
8
)

W
e
lc
o
m
e
to
D
is
n
e
y

P
e
r
fo
r
m
a
n
c
e
C
o
n
n
e
c
tio
n

O
v
e
r
v
ie
w

D
is
n
e
y
D
e
v
e
lo
p
m
e
n
t
C
o
n
n
e
c
tio
n
O
v
e
r
v
ie
w

S
A
P
(
M
a
n
a
g
e
r
S
e
lf-
S
e
r
v
ic
e
)

W
e
lc
o
m
e
to
D
is
n
e
y

P
e
r
fo
r
m
a
n
c
e
C
o
n
n
e
c
tio
n

O
v
e
r
v
ie
w

D
is
n
e
y
D
e
v
e
lo
p
m
e
n
t
C
o
n
n
e
c
tio
n
O
v
e
r
v
ie
w

S
A
P
(
M
a
n
a
g
e
r
S
e
lf-
S
e
r
v
ic
e
)

L
e
a
d
e
r
s
h
ip
In
s
ig
h
ts
(
Q
4
0
7
)
F
ir
s
t
9
0

d
a
y
s

in
p
o
s
it
io
n
o
r

C
o
m
p
a
n
y
R
o
le
/
N
e
e
d

D
e
p
e
n
d
e
n
t
D
e
t
e
r
m
in
e
d
b
y

t
h
e

b
u
s
in
e
s
s
a
n
d
b
a
s
e
d

o
n

r
o
le
,
b
u
s
in
e
s
s
o
b
je
c
t
iv
e
s
a
n
d
d
e
v
e
lo
p
m
e
n
t

g
o
a
ls
F
u
n
c
t
io
n
S
p
e
c
if
ic

L
e
a
d
in
g
E
ffe
c
tiv
e
M
e
e
tin
g
s

F
in
a
n
c
ia
l D
e
c
is
io
n
-
M
a
k
in
g

L
e
a
d
in
g
V
ir
tu
a
l T
e
a
m
s

A
d
v
a
n
c
e
d
B
u
s
in
e
s
s
W
r
itin
g

P
r
e
s
e
n
tin
g
w
ith
C
o
n
fid
e
n
c
e

F
a
c
ilita
tin
g
G
r
o
u
p
s

P
r
o
je
c
t M
a
n
a
g
e
m
e
n
t

In
flu
e
n
c
in
g
S
k
ills

N
e
g
o
tia
tio
n
fo
r
R
e
s
u
lts

E
x
e
c
u
tiv
e
M
a
n
a
g
e
m
e
n
t
J
o
u
r
n
e
y

L
e
a
d
e
r
s
h
ip
S
u
m
m
it (
b
y

n
o
m
in
a
tio
n
o
n
ly
)

A
d
v
a
n
c
e
d
N
e
g
o
tia
tin
g
fo
r

R
e
s
u
lts

B
u
s
in
e
s
s
A
c
u
m
e
n
II
B
u
ild
in
g
a
B
u
s
in
e
s
s
C
a
s
e

(
Q
4
0
7
)

In
d
iv
id
u
a
ls
G
u
id
e
to
S
e
lf-
D
e
v
e
lo
p
m
e
n
t

N
a
v
ig
a
tin
g
th
r
o
u
g
h
C
o
n
flic
t

U
n
b
o
u
n
d
e
d
T
h
in
k
in
g

(
C
r
e
a
tiv
e
T
h
in
k
in
g

T
e
c
h
n
iq
u
e
s
)

B
u
ild
in
g
B
u
s
in
e
s
s

R
e
la
tio
n
s
h
ip
s
(
Q
4
0
7
)

T
r
a
n
s
itio
n
to
M
a
n
a
g
e
m
e
n
t

M
a
n
a
g
e
m
e
n
t J
o
u
r
n
e
y

M
a
n
a
g
e
r
s
G
u
id
e
to
D
e
v
e
lo
p
in
g

O
th
e
r
s

In
te
r
v
ie
w
in
g
w
ith
In
s
ig
h
t

P
r
o
b
le
m
S
o
lv
in
g
(
Q
1
0
8
)

L
e
a
d
e
r
s
h
ip
S
u
m
m
it (
b
y

n
o
m
in
a
tio
n
o
n
ly
)

L
e
a
d
e
r
s
h
ip
C
o
m
m
u
n
ic
a
tio
n

(
w
o
r
k
in
g
title
)

L
e
a
d
in
g
C
h
a
n
g
e
In
itia
tiv
e
s

O
r
g
a
n
iz
a
tio
n
a
l S
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T
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Track B-5-2
Kent Lockart

Occupation - Director of Executive Development, Corporate Human Resources
for The Walt Disney Company
Professional
History
Kent Lockart is the Director of Executive Development, Corporate
Human Resources for The Walt Disney Company. He oversees
Disney's executive talent planning efforts globally, as well as having
responsibility for guiding the company's executive succession process
and human capital plans. His duties include executive workforce
strategy, branding, planning and research. Executive performance
management and development are also within the scope of his work.

During his 25 years with Disney, Kent's career in human resources
has spanned many roles and business segments. His experiences
include work in the fields of lodging and hospitality, theme parks,
cruise lines and administration, as well as at the corporate offices.
Global implementation of human resources processes has been a
recent focus for Kent, as The Walt Disney Company began
implementing technology solutions to align human capital initiatives.
Educational Background
& Publication Records
He has a Masters of Arts degree in Organizational Management
from Fielding Graduate University in California and a Bachelors of
Science in Psychology with a minor in Sociology from Illinois State
University.

Joint Presentation with Dick Kleinert


Track B-5-3
Young-Soon Kim

Occupation - CEO, Credu
Professional
History
Career
2000. 05 ~ present CEO, Credu
1999. 09 ~ 2000. 05 Cyber education team manager, Samsung
Human ResourcesDevelopmentCenter
1996. 05 ~ 1999. 09 Educational strategies team manager, Samsung
SDS
1995. 11 ~ 1996. 05 Team manager of restructuring task force, IS
Division
1992. 03 ~ 1995. 11 Chief of computing office, Samsung Watch Co.,
Ltd.

Major Activities
Current Chairman of the Korea e-Learning Industry Association
Member of the policy evaluation committee at the Ministry of
Education and Human Resource Development
Member of the advisory committee on agricultural reforms at the
Ministry of Agriculture and Forestry
Member of the advisory committee on the nurturing of software
talents at the Ministry of Information and Communications
Member of the committee on the development of the e-learning
industry at the Office for Government Policy Coordination
Member of the u-Learning Policy Forum
Member of the operating committee for the e- Learning international
cooperation corps at the Ministry of Education and Human Resources
Development
Vice president, the KSTD and the KAOCE
Vice president, the Korea e-Learning Industry Association
Educational Background
& Publication Records
Education
2006. 02 MBA from Graduate School of Business at
Sungkyunkwan University in Seoul
1982. 03 BA in Electrical Engineering from Kwangwoon
University in Seoul

Awards
2004. 12 Awarded recognition for its contribution to the spread of
e-business and the national industrial development from the President
of the Republic of Korea (award no. 148947)
2004. 12 Awarded recognition for its contribution to the software
industrys development from the Minister of Information and
Communications (award no. 1927)
2002.11 Received the Prime Ministers Prize in the 3rd Korean e-
Business Competition, sponsored by the Ministry of Commerce,
Industry and Energy
2002.11 Received the Labor Ministers Prize in the 1st e-Learning
Competition Awards sponsored by the Korean Research Institute for
Vocational Education and Training


Young-Soon Kim
CEO, Credu Corp.

HR's role is to align, motivate, and equip employees to meet company's goal. Alignment can be achieved by
sharing corporate value and creating consensus with all employees, but corporate value must keep a delicate
balance with local cultures. Motivating workforce can be realized by creating open and innovative
culture. People are most motivated to perform when they are infused with job ownership and their creative
ideas are respected with their job. Along side of cultivating right culture, HR should also focus on building
employee competency by providing training programs that meet current and future needs of
company. Successful companies not only provide just-in-time-training supporting practical learning needs
but also foster future leaders who can move the company forward. Training is an investment to people, and
to yield the best return, company must engage right training programs and approaches. If training is for a
big number of people and knowledge intensive, it is advised to use technology based training, and some
trainings are more effectively delivered by mentors or on the job training programs.

Here are important roles of HR:
- Function as a strategic partner of a company communicating company's vision and goal
- Align employees with corporate culture and maintain appropriate balance between corporate and local
culture
- Cultivate culture that motivate employees to perform at their best
- Train employees to meet the present and future needs of the company
- Engage right training approaches based on training target audience and goal


















Track B-5-3


Occupation
Professional
History

1992. 03 ~ 1995. 11
1995. 11 ~ 1996. 05 IS T/F
1996. 05 ~ 1999. 09 SDS
1999. 09 ~ 2000. 05
2000. 05 ~


2002. 11 1 e-Learning
( )
2002. 11 3 e-
()
2004. 12S/W
(No.1927)
2004. 12e-
(No.148947)


, e-Learning



e-Learning
u
e-Learning
/
e-Learning
Educational Background
& Publication Records
1982. 03
2006. 02



































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1982. 03
2006. 02





































Track B-6-1
David Arkless

Occupation - Senior Vice President for Global Corporate Affairs at Man
- A member of the companys Executive Management Team
Professional
History
Arkless is responsible for Governmental and International Affairs, as
well as various strategic relationships with high-profile organizations
such as the World Economic Forum, the Centre for European Policy
Studies, the European Policy Centre, the U.S. Departments of State
and Labor, the Ministry of Labor and Social Security of China and
the government of Shanghai.
Arkless joined Manpower in 1992 as company Vice-President and
served in the Global Marketing and Strategic Services divisions
before founding The Empower Group, a global consulting subsidiary
of Manpower Inc, in 1999.

Arkless serves as board member of both the International
Organization for Migration and the United Nations High Commission
for Refugees, and was named Special Envoy of the End Human
Trafficking Now! movement.
Prior to joining Manpower, Arkless worked in various international
assignments for Hewlett-Packard and subsequently established his
own consulting company, Caden Corporation, which delivered both
strategic and project implementation programs for corporations like
ABB and Rolls-Royce NEI.
Educational Background
& Publication Records



HR Strategy through Mobility
- Role of Staffing Services in Global HR Strategy

David Arkless
Senior Vice President, Manpower Inc.


Developing world will continue to claim its stake in the global economy.
will be good for world GDP growth
will effect an inflation reduction on manufactured products
more consumers coming on-stream
increased demand for finite resources
upward pressure on energy, raw materials, foodstuff prices


Pressures for labour market reform in Europe will continue to build up.
Its labour markets underperform compared to the US and Asia
It loses global market share and forfeits economic growth opportunity
The notion of security will build more on availability of jobs and access to new opportunities
the longer and deeper Europe goes in the wrong direction, the more painful the reform is going to be
the risk is real if the current positive trends are interpreted that no reforms are needed


The location of jobs that can be moved is continuously challenged.
the mobile job market will continue to grow
technology will continuously increase the offshoring potential of jobs
developing countries continue to move to higher value services
huge need to overhaul skill systems
the most important factor for location will be availability of skills
EU/US will become recipients of offshoring (if they have the right skills)


The jobs that cannot be moved will be subjected to three forces:
demographics and indigenously available labour to fill jobs
upward cost pressure due to scarcity of labour supply
application of technological developments
changing the nature of the job and the skill requirement for it
immigration will mitigate upward cost pressures in labour market


The practice of global work organizations will increase and change.
technological advances will break down barriers for tacit interaction
a more technology savvy new generation with greater tolerance for ICT shortcomings
the way we look at team and people management will change
broader geographical boundaries of tacit interaction
greater workforce diversity

Demography will force a rethinking of policies and regulations.
to ensure labour supply government policies will:
encourage immigration
the rethinking process will start from addressing illegal immigration
encourage longer working lives
facilitate reconciling of private and professional lives
governments will manage budgets
entitlements will be reduced
companies will rethink talent strategies
older workers retention and recruitment strategies
global mechanisms to access talent
talent retention internal flexibility for multiple skills specific to one company
access to talent external flexibility for specific skills for multiple enterprises


Skill systems need to respond to changing workforce demographics and the challenges of skill
development, re-skilling and up-skilling.


HR and staffing services:
risk of becoming commoditized
technology
ensuring value added
global access
jobs for job seekers
talent for talent seekers
superior matching
availability of skill development
cutting edge advice on rapidly changing HR practices career development advisor



Track B-6-1
(David Arkless)

Occupation - (Manpower)
Professional
History
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Educational Background
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Track B-6-2
Adele M. Yeargan

Occupation - Director of Global Mobility Service, Hewitt Associates
Professional
History
Mrs. Yeargan is Director of Global Mobility Service (GMS) for
Hewitt Associates with operations in the US, Europe and Asia. Her
department manages the delivery of client programs for Expatriate
Administration and Relocation Logistics with over 3800 active
assignments in more than 70 countries.
Prior to joining Hewitt, Mrs. Yeargan was Executive Vice President
for Relocation Services and served on the Board of Directors at The
MI Group, a privately held company specializing in premium
international relocation services.

Yeargans international business career has spanned twenty years,
during which she has done work in various fields, including
international trading, corporate purchasing of commodity futures,
international transportation and expatriate mobility and consulting.
Corporate client consulting engagements have ranged from the
integration of human capital global strategies, customizing best
practice service programs and assisting and counseling clients on the
execution of assignment policy. She has also advised on the design
and content of mobility software programs.

During her career she has traveled extensively to consult with clients
and develop service provider relationships. She has done business in
over 32 countries.
Educational Background
& Publication Records
Mrs. Yeargan has had articles published by Runzheimer,
Organization Resource Council, Confederation of British Industry
and Mobility Magazine. As an expert in the mobility industry she has
been interviewed and quoted by the Wall Street Journal, The Globe
and Mail and appeared on a live television news program in Toronto
on the results from an expatriate policy survey she developed jointly
with Organization Resource Council.

Degree: BA, Economics McGill University Montreal, Canada
Designations: Global Mobility Specialist & Certified Relocation
Professional


WHY GLOBAL MOBILITY NEEDS TO BE STRATEGIC WITHIN
WORKFORCE MANAGEMENT

Hewitt Associates
Adele M. Yeargan GMS CRP
A Globally Mobile Workforce: An HR Outlook
Until recently, it has served organizations well to bundle compensation, benefits, tax, and mobility together
and manage them in a functional administrative way as a specialty (or silo) within HR or IHR. However,
this methodology is not well adapted to the new workforce of today. This disconnect between the business
and HR is a critical factor in the business not being able to execute efficiently and be competitive especially
in the many diverse emerging markets they are required to operate in.
The previous best practice policies no longer can respond to our organizations needs now and future state.
They need to adapt, and quickly. This means that what was once considered a global policy is not in this
new working paradigm.
There are many intricate HR aspects of a flat world workforce that organizations need to comprehend
beyond international assignees. Interestingly, the mobility perspective can bring both insights and solutions
to the multifaceted challenges of globalized talent working across many regions.
Mobility can be an organizations new found strategic device which can enhance many aspects of workforce
management and should be used within the broader HR context to capitalize its value.
To understand Global Mobilitys reach and consequent impact we need to consider it within the framework
of each of these critical areas of HR management.
Talent Management and Development
Compensation: Equity and Transparency
Engagement, Communication, and Retention
Performance and Return on Investment
Learning
Compliance and Risk Management

By appreciating how mobility correlates with each area, we can reevaluate how to design policy to take
advantage of a new way forward on providing mobility to facilitate business needs and global leadership for
the organization as a whole.
Outlined throughout the presentation, it will be demonstrated that mobility should to be used with more
awareness and as an integral resource within each aspect of the HR spectrum discussed. Every area and
department mentioned must approach this challenge to change with a clear corporate vision that is global
in concept and practice.
Harmonizing HR in this way can create policies and practices that are nimble enough to respond to the
changing needs of the business and the dynamic global talent pool. With this mindset, it becomes possible to
truly act and react as a globally operating organization.






















Track B-6-2
(Adele M. Yeargan)

Occupation -
Professional
History
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Educational Background
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McGill
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a
tio
n
a
l
p
o
lic
y
w
a
s
d
e
s
ig
n
e
d
a
r
o
u
n
d
a
te
m
p
o
r
a
r
y
tim
e
p
e
r
io
d
,
f
o
r
th
e
m
o
s
t
p
a
r
t
s
h
o
r
t
(
th
r
e
e
m
o
n
th
s
to
a
y
e
a
r
)
o
r
lo
n
g
(
o
n
e
to
f
iv
e
y
e
a
r
s
)
.
A
s
s
u
c
h
,
th
e
s
e
a
r
e
n
o
t
m
e
r
e
ly
p
h
y
s
ic
a
l
m
o
v
e
s
b
u
t
d
e
f
in
e
d

a
s
s
ig
n
m
e
n
ts
.
D
u
e
to
th
is
tr
a
n
s
ito
r
y
s
ta
tu
s
a
n
d
th
e
r
e
s
u
lt
o
f
a
m
u
lti-
ju
r
is
d
ic
tio
n
a
l
f
a
c
to
r
o
f
c
r
o
s
s
in
g
b
o
r
d
e
r
s
,
th
e
p
o
lic
ie
s
c
o
v
e
r
e
d
a
d
d
itio
n
a
l
c
o
m
p
o
n
e
n
ts
b
e
y
o
n
d
r
e
lo
c
a
tio
n
b
e
n
e
f
its
,
a
s
d
is
c
u
s
s
e
d
b
e
lo
w
.
C
o
m
p
e
n
s
a
t
io
n
,
B
e
n
e
f
it
s
,
a
n
d
T
a
x
U
n
til
r
e
c
e
n
tly
,
it
h
a
s
s
e
r
v
e
d
o
r
g
a
n
iz
a
tio
n
s
w
e
ll
to
b
u
n
d
le
c
o
m
p
e
n
s
a
tio
n
,
b
e
n
e
f
its
,
ta
x
,
a
n
d
m
o
b
ility
to
g
e
th
e
r
a
n
d
m
a
n
a
g
e
th
e
m
in
a
fu
n
c
tio
n
a
l,
a
d
m
in
is
tr
a
tiv
e
w
a
y
a
s
a

s
p
e
c
ia
lty

(
o
r
s
ilo
)
w
ith
in
H
R
o
r
I
H
R
.
H
o
w
e
v
e
r
,
th
is
m
e
th
o
d
o
lo
g
y
is
n
o
t
w
e
ll
a
d
a
p
te
d
to
to
d
a
y

s
c
h
a
n
g
in
g
w
o
r
k
f
o
r
c
e
a
n
d
b
u
s
in
e
s
s
n
e
e
d
s
.
T
h
is
h
a
s
le
d
to
a
m
is
a
lig
n
m
e
n
t
b
e
tw
e
e
n
th
e
b
u
s
in
e
s
s
a
n
d
H
R
.
F
u
r
th
e
r
,
it
h
a
s
b
e
c
o
m
e
a
c
r
itic
a
l
f
a
c
to
r
in
b
u
s
in
e
s
s
e
s
n
o
t
b
e
in
g
a
b
le
to
e
x
e
c
u
te
e
f
f
ic
ie
n
tly
a
n
d
b
e
c
o
m
p
e
titiv
e
,
e
s
p
e
c
ia
lly
in
th
e
m
a
n
y
d
iv
e
r
s
e
e
m
e
r
g
in
g
m
a
r
k
e
ts
in
w
h
ic
h
th
e
y
a
r
e
r
e
q
u
ir
e
d
to
o
p
e
r
a
te
.
A
d
d
itio
n
a
lly
,
th
e
s
e
s
a
m
e
p
o
lic
ie
s
d
o
n
o
t
a
d
a
p
t
w
e
ll
to
th
e
g
lo
b
a
l
ta
le
n
t
m
a
r
k
e
t
w
h
o
v
ie
w
th
e
w
o
r
ld
a
s
th
e
ir
m
a
r
k
e
tp
la
c
e
f
o
r
e
m
p
lo
y
m
e
n
t.
I
t
is
e
s
s
e
n
tia
l
f
o
r
H
R
(
b
o
th
d
o
m
e
s
tic
a
n
d
in
te
r
n
a
tio
n
a
l)
to
a
ls
o
v
ie
w
its
e
lf
o
n
a
d
a
ily
b
a
s
is

n
o
t
ju
s
t
in
c
e
r
ta
in
c
ir
c
u
m
s
ta
n
c
e
s

a
s
p
a
r
t
o
f
th
e
g
lo
b
a
l
w
o
r
k
f
o
r
c
e
s
o
lu
tio
n
.
T
h
e
p
r
e
v
io
u
s
b
e
s
t
p
r
a
c
tic
e
p
o
lic
ie
s
n
o
lo
n
g
e
r
c
a
n
r
e
s
p
o
n
d
to
o
u
r
o
r
g
a
n
iz
a
tio
n
s

n
e
e
d
s
n
o
w
o
r
th
e
ir
f
u
tu
r
e
s
ta
te
.
T
h
e
y
n
e
e
d
to
a
d
a
p
t,
a
n
d
q
u
ic
k
ly
.
1
A
G
L
O
B
A
L
L
Y

M
O
B
I
L
E

W
O
R
K
F
O
R
C
E
:

A
N

H
R

P
E
R
S
P
E
C
T
I
V
E
T
h
is
m
e
a
n
s
th
a
t
w
h
a
t
w
a
s
o
n
c
e
c
o
n
s
id
e
r
e
d
a

g
lo
b
a
l
p
o
lic
y
is
n
o
lo
n
g
e
r
e
f
f
e
c
tiv
e
in
th
is
n
e
w
w
o
r
k
in
g
p
a
r
a
d
ig
m
.
A
t
b
e
s
t,
th
e
y
a
r
e
c
o
u
n
tr
y
c
e
n
tr
ic
v
ie
w
s
o
f
e
m
p
lo
y
e
e
s
m
o
v
in
g
in
o
r
o
u
t
o
f
a
h
e
a
d
q
u
a
r
te
r
c
o
u
n
tr
y
.
T
h
e
y
a
r
e
to
o
lim
ite
d
in
s
c
o
p
e
to
r
e
s
p
o
n
d
to
a
f
a
s
t
p
a
c
e
d
b
u
s
in
e
s
s
o
p
e
r
a
tio
n
a
n
d
a
n
In
te
r
n
e
t
c
o
n
n
e
c
te
d
w
o
r
k
f
o
r
c
e
.
T
h
e
r
e
a
r
e
a
h
a
n
d
f
u
l
o
f
c
o
m
p
a
n
ie
s
th
a
t
h
a
v
e
b
e
e
n
g
lo
b
a
l
f
o
r
d
e
c
a
d
e
s

b
u
t
th
e
y
a
r
e
e
x
c
e
p
tio
n
s
to
h
o
w
m
o
s
t
o
r
g
a
n
iz
a
tio
n
s
o
p
e
r
a
te
to
d
a
y
.
I
n
h
is
r
e
c
e
n
t
b
o
o
k
,
T
h
e
W
o
r
ld
I
s
F
la
t:
A
B
r
ie
f
H
is
to
r
y
o
f
th
e
T
w
e
n
ty
-
F
ir
s
t
C
e
n
tu
r
y
,
T
o
m
F
r
ie
d
m
a
n
d
e
s
c
r
ib
e
s
th
e
e
m
e
r
g
in
g
e
c
o
n
o
m
ic
a
n
d
s
o
c
ia
l
a
s
p
e
c
ts
o
f
a

f
la
t
w
o
r
ld

w
o
r
k
f
o
r
c
e
th
a
t
o
r
g
a
n
iz
a
tio
n
s
n
e
e
d
to
c
o
m
p
r
e
h
e
n
d
b
e
y
o
n
d
in
te
r
n
a
tio
n
a
l
a
s
s
ig
n
e
e
s
.
I
n
te
r
e
s
tin
g
ly
,
th
e
m
o
b
ility
p
e
r
s
p
e
c
tiv
e
c
a
n
b
r
in
g
b
o
th
in
s
ig
h
ts
a
n
d
s
o
lu
tio
n
s
to
th
e
m
u
ltif
a
c
e
te
d
a
s
p
e
c
ts
a
n
d
c
h
a
lle
n
g
e
s
o
f
g
lo
b
a
liz
e
d
ta
le
n
t
w
o
r
k
in
g
in
m
a
n
y
r
e
g
io
n
s
.
M
o
b
ility
p
r
o
v
id
e
s
a
b
r
o
a
d
a
n
d
d
e
e
p
c
a
p
a
c
ity
to
b
u
ild
m
o
r
e
e
f
f
e
c
tiv
e
H
R
m
a
n
a
g
e
m
e
n
t
p
r
a
c
tic
e
s
.
T
h
e
s
e
p
r
a
c
tic
e
s
r
e
a
c
h
b
e
y
o
n
d
te
n
u
o
u
s
s
u
p
p
o
r
t
o
f
th
e
b
u
s
in
e
s
s
o
b
je
c
tiv
e
s
b
y
a
g
g
r
e
s
s
iv
e
ly
e
n
a
c
tin
g
g
lo
b
a
l
H
R
th
o
u
g
h
t
m
a
n
a
g
e
m
e
n
t
th
r
o
u
g
h
o
u
t
e
a
c
h
s
e
r
v
ic
e
a
r
e
a
.
F
o
r
o
r
g
a
n
iz
a
tio
n
s
th
a
t
h
a
v
e
e
ith
e
r
c
h
o
s
e
n
o
r
b
e
e
n
d
r
iv
e
n
to
b
e
c
o
m
e
g
lo
b
a
l,
it
is
e
v
id
e
n
t
o
r
b
e
c
o
m
in
g
s
o

th
a
t
tr
y
in
g
to
m
a
in
ta
in
o
r
c
r
e
a
te
a
n
e
x
p
a
tr
ia
te
w
o
r
k
f
o
r
c
e
to
d
e
v
e
lo
p
,
g
r
o
w
,
o
r
m
a
n
a
g
e
th
e
ir
e
v
o
lv
in
g
g
lo
b
a
l
b
u
s
in
e
s
s
is
n
o
lo
n
g
e
r
c
o
m
p
e
titiv
e
u
s
in
g
th
e
c
u
r
r
e
n
t
o
p
e
r
a
tin
g
c
o
n
f
ig
u
r
a
tio
n
.
I
t
is
in
th
is
c
o
n
te
x
t
th
a
t
w
e
c
a
n
c
o
n
f
id
e
n
tly
d
is
c
a
r
d
th
a
t
m
e
th
o
d
o
lo
g
y
f
o
r
m
o
b
ility
in
b
o
th
its
f
o
r
m
s
o
f
p
o
lic
y
a
n
d
p
r
o
c
e
d
u
r
e
.
T
h
is
c
h
a
n
g
in
g
b
u
s
in
e
s
s
c
lim
a
te
r
e
q
u
ir
e
s
a
n
im
b
le
a
ttitu
d
e
a
s
w
e
ll
a
s
in
f
r
a
s
tr
u
c
tu
r
e
th
a
t
c
a
n
b
e
b
o
th
s
tr
a
te
g
ic
a
n
d
ta
c
tic
a
l
to
s
u
p
p
o
r
t
m
o
b
ility
in
a
ll
o
f
its
n
e
w
g
u
is
e
s
.
T
h
e
d
y
n
a
m
ic
w
o
r
k
f
o
r
c
e
d
e
m
a
n
d
s
th
a
t
w
e
u
s
e
v
a
r
io
u
s
ty
p
e
s
o
f
a
s
s
ig
n
m
e
n
ts
,
c
r
o
s
s
-
b
o
r
d
e
r
r
e
lo
c
a
tio
n
s
,
a
n
d
m
u
ltif
a
c
e
te
d
in
te
r
n
a
tio
n
a
l
h
ir
in
g
p
r
a
c
tic
e
s
(
s
u
c
h
a
s
lo
c
a
l
f
o
r
e
ig
n
h
ir
e
s
,
v
ir
tu
a
l
te
a
m
s
,
a
n
d
p
e
r
m
a
n
e
n
t
m
o
v
e
s
)
.
T
h
e
s
e
a
n
d
o
th
e
r
p
r
a
c
tic
e
s
m
u
s
t
b
e
c
r
e
a
tiv
e
ly
a
p
p
lie
d
to
m
a
x
im
iz
e
a
n
d
s
e
r
v
e
o
n
e
h
o
lis
tic
,
g
lo
b
a
l
w
o
r
k
f
o
r
c
e
.
I
t
is
a
ls
o
s
ig
n
if
ic
a
n
t
to
r
e
c
o
g
n
iz
e
th
e
in
c
r
e
a
s
e
o
f
d
o
m
e
s
tic
m
o
b
ility
w
ith
in
c
o
u
n
tr
ie
s
w
h
e
r
e
th
a
t
w
a
s
n
o
t
a
c
o
m
m
o
n
p
r
a
c
tic
e
ju
s
t
o
n
e
s
h
o
r
t
y
e
a
r
a
g
o
(
i.e
.,
C
h
in
a
a
n
d
I
n
d
ia
)
.
Y
e
t
th
e
c
h
a
lle
n
g
e
s
s
u
r
r
o
u
n
d
in
g
d
o
m
e
s
tic
m
o
v
e
s
in
th
e
s
e
c
o
u
n
tr
ie
s
a
r
e
m
o
r
e
a
k
in
to
in
te
r
n
a
tio
n
a
l
th
a
n
a
d
o
m
e
s
tic
m
o
v
e
in
th
e
U
.S
.
o
r
U
.K
.
C
u
ltu
r
a
l
r
e
s
is
ta
n
c
e
to
o
n
e
-
w
a
y
m
o
v
e
s
a
n
d
th
e
in
e
q
u
itie
s
f
r
o
m
c
ity
to
c
ity
a
r
e
s
ig
n
if
ic
a
n
t
b
a
r
r
ie
r
s
to
r
e
lo
c
a
tio
n
,
c
r
e
a
tin
g
th
e
n
e
e
d
to
lo
o
k
a
t
e
a
c
h
s
itu
a
tio
n
s
tr
a
te
g
ic
a
lly
f
o
r
th
e
b
u
s
in
e
s
s
a
s
w
e
ll
a
s
th
e
e
m
p
lo
y
e
e
.
1
A
G
L
O
B
A
L
L
Y

M
O
B
I
L
E

W
O
R
K
F
O
R
C
E
:

A
N

H
R

P
E
R
S
P
E
C
T
I
V
E
M
o
b
ility
c
a
n
b
e
a
n
o
r
g
a
n
iz
a
tio
n

s
n
e
w
f
o
u
n
d
s
tr
a
te
g
ic
d
e
v
ic
e
,
w
h
ic
h
c
a
n
e
n
h
a
n
c
e
m
a
n
y
a
s
p
e
c
ts
o
f
w
o
r
k
f
o
r
c
e
m
a
n
a
g
e
m
e
n
t
a
n
d
s
h
o
u
ld
b
e
u
s
e
d
w
ith
in
th
e
b
r
o
a
d
e
r
H
R
c
o
n
te
x
t
to
c
a
p
ita
liz
e
o
n
its
v
a
lu
e
.
T
o
u
n
d
e
r
s
ta
n
d
g
lo
b
a
l
m
o
b
ility

s
r
e
a
c
h
a
n
d
c
o
n
s
e
q
u
e
n
t
im
p
a
c
t,
w
e
n
e
e
d
to
c
o
n
s
id
e
r
it
w
ith
in
th
e
f
r
a
m
e
w
o
r
k
o
f
e
a
c
h
o
f
th
e
s
e
c
r
itic
a
l
a
r
e
a
s
o
f
H
R
m
a
n
a
g
e
m
e
n
t:
T
a
le
n
t
M
a
n
a
g
e
m
e
n
t
a
n
d
D
e
v
e
lo
p
m
e
n
t
C
o
m
p
e
n
s
a
tio
n
:
E
q
u
ity
a
n
d
T
r
a
n
s
p
a
r
e
n
c
y
E
n
g
a
g
e
m
e
n
t,
C
o
m
m
u
n
ic
a
tio
n
,
a
n
d
R
e
te
n
tio
n
P
e
r
f
o
r
m
a
n
c
e
a
n
d
R
e
tu
r
n
o
n
I
n
v
e
s
tm
e
n
t
(
R
O
I
)
L
e
a
r
n
in
g
C
o
m
p
lia
n
c
e
a
n
d
R
is
k
M
a
n
a
g
e
m
e
n
t
B
y
a
p
p
r
e
c
ia
tin
g
h
o
w
m
o
b
ility
c
o
r
r
e
la
te
s
w
ith
e
a
c
h
a
r
e
a
,
w
e
c
a
n
r
e
e
v
a
lu
a
te
h
o
w
to
d
e
s
ig
n
p
o
lic
y
to
ta
k
e
a
d
v
a
n
ta
g
e
o
f
a
n
e
w
w
a
y
f
o
r
w
a
r
d
o
n
p
r
o
v
id
in
g
m
o
b
ility
to
f
a
c
ilita
te
b
u
s
in
e
s
s
n
e
e
d
s
a
n
d
g
lo
b
a
l
le
a
d
e
r
s
h
ip
f
o
r
th
e
o
r
g
a
n
iz
a
tio
n
a
s
a
w
h
o
le
.
1
2
[
D
o
c
I
D
]
H
e
w
i
t
t

A
s
s
o
c
i
a
t
e
s
T
A
L
E
N
T

M
A
N
A
G
E
M
E
N
T

A
N
D

D
E
V
E
L
O
P
M
E
N
T

T
h
e
r
e
a
r
e
m
a
n
y
a
r
e
a
s
w
h
e
r
e
m
o
b
ility
c
a
n
h
a
v
e
a
n
e
f
f
e
c
t
o
n
ta
le
n
t
s
u
c
h
a
s
a
ttr
a
c
tio
n
,
d
e
v
e
lo
p
m
e
n
t,
a
n
d
r
e
te
n
tio
n
.
P
e
r
f
o
r
m
in
g
c
a
n
d
id
a
te
a
s
s
e
s
s
m
e
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ts
f
o
r
a
s
s
ig
n
e
e
s
is
a
g
r
e
a
t
w
a
y
to
e
n
s
u
r
e
g
o
o
d
p
r
e
p
a
r
a
tio
n
.
B
u
t
to
tr
u
ly
c
a
p
ita
liz
e
o
n
th
is
e
v
a
lu
a
tio
n
,
o
r
g
a
n
iz
a
tio
n
s
n
e
e
d
to
f
o
llo
w
th
r
o
u
g
h
a
n
d
u
s
e
th
is
in
s
ig
h
t
to
d
e
v
e
lo
p
c
a
r
e
e
r
p
la
n
s
a
n
d
b
u
ild
c
a
n
d
id
a
te
p
o
o
ls
f
o
r
a
s
s
ig
n
m
e
n
ts
in
g
e
n
e
r
a
l.
U
s
in
g
in
te
r
n
a
tio
n
a
l
a
s
s
ig
n
m
e
n
ts
to
d
e
v
e
lo
p
g
lo
b
a
l
w
o
r
k
in
g
s
k
ills
p
r
o
v
id
e
s
c
u
ltu
r
a
l
e
x
c
h
a
n
g
e
o
p
p
o
r
tu
n
itie
s
(
c
o
r
p
o
r
a
te
a
n
d
g
e
o
g
r
a
p
h
ic
a
l)
le
a
d
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g
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th
e
d
e
v
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p
m
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n
t
o
f
a
p
r
o
f
o
u
n
d
d
e
p
th
o
f
s
k
ills
f
o
r
m
a
n
a
g
in
g
in
a
g
lo
b
a
l
a
n
d
d
iv
e
r
s
e
e
n
v
ir
o
n
m
e
n
t.
M
o
r
e
o
r
g
a
n
iz
a
tio
n
s
a
r
e
r
e
a
liz
in
g
th
e
in
v
e
s
tm
e
n
t
v
a
lu
e
o
f
th
is
in
te
r
c
h
a
n
g
e
o
f
b
o
th
c
u
ltu
r
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a
n
d
s
k
ills
a
n
d
a
r
e
b
e
in
g
c
r
e
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tiv
e
a
n
d
s
tr
a
te
g
ic
in
h
o
w
th
e
y
m
a
n
a
g
e
g
lo
b
a
l
ta
le
n
t
to
m
a
x
im
iz
e
ta
n
g
ib
le
r
e
tu
r
n
s
.
T
h
is
v
is
ib
le
g
lo
b
a
l
im
a
g
e
f
o
r
a
c
o
m
p
a
n
y
a
ttr
a
c
ts
a
w
id
e
r
a
n
d
m
o
r
e
s
o
p
h
is
tic
a
te
d
ta
le
n
t
p
o
o
l
f
r
o
m
w
h
ic
h
to
r
e
c
r
u
it.
F
r
o
m
a
c
o
s
t
m
a
n
a
g
e
m
e
n
t
p
e
r
s
p
e
c
tiv
e
,
d
e
v
e
lo
p
in
g
c
a
n
d
id
a
te
p
o
o
ls
c
a
n
o
f
f
e
r
th
e
c
o
m
p
a
n
y
a
n

in
te
r
n
a
tio
n
a
l
c
h
o
ic
e
f
o
r
ta
le
n
t
p
la
c
e
m
e
n
t.
W
ith
c
e
r
ta
in
c
itiz
e
n
s
h
a
v
in
g
w
o
r
ld
w
id
e
in
c
o
m
e
ta
x
im
p
lic
a
tio
n
s
,
a
p
o
o
l
c
o
u
ld
o
f
f
e
r
a
lte
r
n
a
tiv
e
c
a
n
d
id
a
te
s
w
h
o
a
r
e
le
s
s
c
o
s
tly
to
m
o
v
e
.
C
a
n
d
id
a
te
p
o
o
ls
s
h
o
u
ld
n
o
lo
n
g
e
r
b
e
lim
ite
d
to
k
e
y
ta
le
n
t
b
u
t
c
a
n
b
e
c
r
itic
a
l
f
o
r
m
a
n
y
b
u
s
in
e
s
s
e
s
a
t
m
a
n
y
b
a
n
d
le
v
e
ls
.
A
p
p
ly
in
g
th
e
e
x
p
e
r
ie
n
c
e
o
f
e
ith
e
r
a
lo
n
g
-
o
r
s
h
o
r
t-
te
r
m
a
s
s
ig
n
m
e
n
t
c
a
n
im
p
r
o
v
e
th
e
f
u
n
c
tio
n
a
lity
a
n
d
e
f
f
ic
ie
n
c
y
o
f
m
u
ltic
u
ltu
r
a
l
te
a
m
s
o
p
e
r
a
tin
g
lo
c
a
lly
o
r
g
lo
b
a
lly
.
T
r
a
in
in
g
is
o
f
te
n
n
e
c
e
s
s
a
r
y
to
im
p
r
o
v
e
s
u
c
c
e
s
s
,
b
u
t
w
ith
h
e
ig
h
te
n
e
d
e
x
p
o
s
u
r
e
,
th
e
ta
le
n
t
p
o
o
l
b
e
c
o
m
e
s
m
o
r
e
g
lo
b
a
l-
m
in
d
e
d
a
n
d
e
f
f
e
c
tiv
e
.
M
a
n
y
p
r
o
g
r
e
s
s
iv
e
,
g
lo
b
a
lly
f
la
t
o
r
g
a
n
iz
a
tio
n
s
u
s
e
in
te
r
n
a
tio
n
a
l
m
o
b
ility
a
s
p
a
r
t
o
f
th
e
r
e
q
u
ir
e
m
e
n
ts
f
o
r
c
a
r
e
e
r
g
r
o
w
th
a
n
d
e
v
e
n
r
e
q
u
ir
e
s
u
c
h
m
o
b
ility
a
s
a
m
e
a
n
s
to
a
tta
in
e
x
e
c
u
tiv
e
p
o
s
itio
n
s
.
T
h
e
g
lo
b
a
l
e
x
p
e
r
ie
n
c
e
c
a
n
p
r
o
d
u
c
e
d
iv
id
e
n
d
s
f
o
r
b
o
th
th
e
f
ir
m
a
n
d
th
e
in
d
iv
id
u
a
l.
O
n
e
o
th
e
r
a
r
e
a
in
w
h
ic
h
to
d
e
v
e
lo
p
g
lo
b
a
l
e
x
p
e
r
ie
n
c
e
is
th
r
o
u
g
h
in
te
r
n
a
tio
n
a
l
b
u
s
in
e
s
s
tr
a
v
e
l.
A
lth
o
u
g
h
le
s
s
v
is
ib
le
a
n
d
o
f
te
n
n
o
t
s
tr
u
c
tu
r
e
d
o
r
e
v
e
n
tr
a
c
k
e
d
f
o
r
th
is
p
u
r
p
o
s
e
,
if
m
a
n
a
g
e
d
w
ith
a
m
o
r
e
p
u
r
p
o
s
e
f
u
l
f
o
c
u
s
,
in
te
r
n
a
tio
n
a
l
b
u
s
in
e
s
s
tr
a
v
e
l
c
a
n
in
c
r
e
a
s
e
th
e
o
p
p
o
r
tu
n
itie
s
f
o
r
a
n
o
r
g
a
n
iz
a
tio
n
to
m
a
x
im
iz
e
th
is
e
x
p
e
r
ie
n
c
e
b
y
a
p
p
ly
in
g
th
is
in
te
r
n
a
tio
n
a
l
e
x
p
o
s
u
r
e
to
b
r
o
a
d
e
r
b
u
s
in
e
s
s
a
p
p
lic
a
tio
n
s
.
1
C
O
M
P
E
N
S
A
T
I
O
N
:

E
Q
U
I
T
Y

A
N
D

T
R
A
N
S
P
A
R
E
N
C
Y
A
s
o
r
g
a
n
iz
a
tio
n
s
b
e
g
in
to
s
e
e
c
r
o
s
s
-
b
o
r
d
e
r
m
o
b
ility
a
s
m
o
r
e
o
f
a
s
ta
n
d
a
r
d
a
n
d
r
e
q
u
ir
e
d
o
p
e
r
a
tin
g
p
r
a
c
tic
e
to
m
e
e
t
b
u
s
in
e
s
s
o
b
je
c
tiv
e
s
th
a
n
a
s
p
e
c
ia
liz
e
d
c
a
r
e
e
r
e
v
e
n
t,
c
o
m
p
e
n
s
a
tio
n
p
r
o
g
r
a
m
s
a
n
d
p
a
c
k
a
g
e
s
w
ill
n
e
e
d
to
a
d
d
r
e
s
s
th
e
c
o
m
p
le
x
itie
s
o
f
e
q
u
ity
a
s
th
e
g
lo
b
a
l
p
la
y
in
g
f
ie
ld
f
la
tte
n
s

in
b
o
th
r
e
a
lity
a
n
d
p
e
r
c
e
p
tio
n
.
A
s
e
x
p
e
r
ts
in
th
is
f
ie
ld
k
n
o
w
,
it
is
a
n
e
a
r
im
p
o
s
s
ib
le
ta
s
k
to
le
v
e
l-
s
e
t
g
lo
b
a
l
c
o
m
p
e
n
s
a
tio
n
s
tr
u
c
tu
r
e
s
d
u
e
to
th
e
c
o
u
n
tr
y
-
to
-
c
o
u
n
tr
y
v
a
r
ia
b
le
s
th
a
t
im
p
a
c
t
a
n
o
v
e
r
a
ll
p
a
c
k
a
g
e

s
u
c
h
a
s
p
e
n
s
io
n
s
a
n
d
s
o
c
ia
l
p
r
o
g
r
a
m
s
.
Y
e
t
it
is
th
is
h
ig
h
ly
c
r
itic
a
l
a
s
p
e
c
t
o
f
H
R
m
a
n
a
g
e
m
e
n
t
th
a
t
w
ill
a
lw
a
y
s
p
r
o
v
o
k
e
q
u
e
s
tio
n
s
a
n
d
s
k
e
p
tic
is
m
f
r
o
m
g
o
v
e
r
n
m
e
n
ts
a
n
d
e
m
p
lo
y
e
e
s
a
s
th
e
y
a
tte
m
p
t
to
s
c
r
u
tin
iz
e
c
o
r
p
o
r
a
te
p
r
a
c
tic
e
s
to
e
n
s
u
r
e
fa
ir
a
n
d
e
q
u
ita
b
le
tr
e
a
tm
e
n
t.
T
h
e
b
a
s
ic
s
w
e
le
a
r
n
e
d
in
o
u
r
f
ir
s
t
c
la
s
s
o
n
th
e
e
c
o
n
o
m
ic
s
o
f
s
u
p
p
ly
a
n
d
d
e
m
a
n
d
a
r
e
a
t
th
e
c
o
r
e
o
f
th
is
s
u
b
je
c
t,
a
n
d
it
w
ill
c
o
n
tin
u
e
to
c
le
a
r
ly
d
e
f
in
e
h
o
w
w
e
p
a
y
f
o
r
ta
le
n
t
f
o
r
y
e
a
r
s
to
c
o
m
e
.
E
v
e
n
s
o
,
th
e
r
e
a
r
e
m
y
r
ia
d
e
x
a
m
p
le
s
o
f
h
o
w
c
o
m
p
a
n
ie
s
o
p
e
r
a
te
w
ith
w
h
a
t
a
p
p
e
a
r
s
to
b
e
a
b
lin
d
v
ie
w
to
th
e
w
o
r
ld
a
r
o
u
n
d
th
e
m
:

S
o
m
e
c
o
m
p
a
n
ie
s
m
o
v
e

c
h
e
a
p

ta
le
n
t
f
r
o
m
d
e
v
e
lo
p
in
g
lo
c
a
tio
n
s
to
ta
k
e
a
d
v
a
n
ta
g
e
o
f
a
w
illin
g
n
e
s
s
o
f
e
m
p
lo
y
e
e
s
to
b
e
p
a
id
a
t
le
s
s
th
a
n
m
a
r
k
e
t.
W
ith
th
is
s
o
f
t
a
c
c
e
p
ta
n
c
e
b
y
e
m
p
lo
y
e
e
s
w
h
o
d
e
s
ir
e
a
s
ig
n
if
ic
a
n
t
c
a
r
e
e
r
o
p
p
o
r
tu
n
ity
,
it
is
n
o
n
e
th
e
le
s
s
a
m
a
r
g
in
a
l,
if
n
o
t
ille
g
a
l,
p
r
a
c
tic
e
in
m
o
s
t
d
e
v
e
lo
p
e
d
lo
c
a
tio
n
s
.

T
h
e
c
o
m
m
o
n
n
o
tio
n
th
a
t
e
x
p
a
tr
ia
te
s
a
r
e
m
o
r
e
e
x
p
e
n
s
iv
e
th
a
n
lo
c
a
l
ta
le
n
t
in
d
e
v
e
lo
p
in
g
c
o
u
n
tr
ie
s
r
e
c
e
n
tly
c
h
a
n
g
e
d
r
a
d
ic
a
lly
,
a
s
in
I
n
d
ia
.
W
e
s
te
r
n
e
r
s
a
r
e
n
o
w
m
o
r
e
e
c
o
n
o
m
ic
a
l
a
n
d
m
o
r
e
a
v
a
ila
b
le
th
a
n
lo
c
a
l
I
n
d
ia
n
s
a
t
th
e
to
p
m
a
n
a
g
e
r
le
v
e
l.

J
u
s
t
a
s
c
o
m
p
a
n
ie
s
s
e
e
k
o
u
t
n
e
w
la
b
o
r
m
a
r
k
e
ts
to
le
v
e
r
a
g
e
c
o
s
t
a
d
v
a
n
ta
g
e
s
,
th
is
f
in
a
n
c
ia
l
e
d
g
e
s
h
r
in
k
s
r
a
p
id
ly
a
s
lo
c
a
l
e
c
o
n
o
m
ie
s
a
r
e
q
u
ic
k
to
m
a
tu
r
e
a
n
d
d
e
m
a
n
d
e
q
u
ity
f
o
r
la
b
o
r
a
s
w
e
ll
a
s
o
th
e
r
lo
c
a
l
o
p
e
r
a
tin
g
c
o
s
ts
.

W
h
a
t
r
e
s
u
lt
f
r
o
m
a
m
is
a
lig
n
m
e
n
t
b
e
tw
e
e
n
c
o
m
p
e
n
s
a
tio
n
a
n
d
m
o
b
ility
a
n
d
ta
le
n
t
m
a
n
a
g
e
m
e
n
t
a
r
e
h
y
b
r
id
a
s
s
ig
n
m
e
n
t
s
.
A
lth
o
u
g
h
a
n
im
p
r
e
s
s
iv
e
title
,
th
e
y
a
r
e
u
s
u
a
lly
a
t
b
e
s
t
a

w
o
r
k
a
r
o
u
n
d

c
r
e
a
te
d
b
y
lo
c
a
l
H
R
a
n
d
th
e
b
u
s
in
e
s
s
to
g
e
t
e
m
p
lo
y
e
e
s
w
h
e
r
e
th
e
y
n
e
e
d
th
e
m
.
T
h
e
b
u
s
in
e
s
s
c
a
s
e
:

c
h
e
a
p
e
r
th
a
n
a
f
u
ll
e
x
p
a
tr
ia
te
.
A
lth
o
u
g
h
tr
u
e
,
th
e
o
r
g
a
n
iz
a
tio
n
a
l
im
p
a
c
t
c
a
n
b
e
c
o
m
e
f
a
r
-
r
e
a
c
h
in
g
a
s
th
e
s
e
a
d
h
o
c
,
o
n
e
-
o
f
f
d
e
a
ls
b
e
c
o
m
e
c
o
m
m
o
n
a
n
d
a
c
c
e
p
te
d
.
T
h
is
u
ltim
a
te
ly
le
a
d
s
to
v
is
ib
le
in
e
q
u
ity
a
n
d
e
m
p
lo
y
e
e
d
is
s
a
tis
f
a
c
tio
n

c
e
r
ta
in
ly
n
o
t
a
b
e
s
t
p
r
a
c
tic
e
a
p
p
r
o
a
c
h
.
P
r
a
c
tic
a
l,
p
e
r
h
a
p
s
,
b
u
t
s
h
o
r
ts
ig
h
te
d
.
1
C
O
M
P
E
N
S
A
T
I
O
N
:

E
Q
U
I
T
Y

A
N
D

T
R
A
N
S
P
A
R
E
N
C
Y
W
ith
th
e
s
p
e
e
d
o
f
th
is
e
c
o
n
o
m
ic
d
y
n
a
m
ic
c
h
a
n
g
in
g
o
n
a
d
a
y
-
to
-
d
a
y
b
a
s
is
,
H
R
p
r
o
f
e
s
s
io
n
a
ls
n
e
e
d
m
o
r
e
th
a
n
e
v
e
r
to
d
e
s
ig
n
a
n
d
a
lig
n
c
o
m
p
e
n
s
a
tio
n
s
o
lu
tio
n
s
to
m
e
e
t
th
e
s
e
f
lu
id
m
a
r
k
e
t
c
o
n
d
itio
n
s
a
n
d
e
n
s
u
r
e
th
e
y
s
y
n
c
u
p
w
ith
a
ll
th
e
v
a
r
ie
d
p
o
lic
ie
s
a
n
d
p
r
a
c
tic
e
s
th
a
t
o
v
e
r
la
p
m
o
b
ility
,
c
o
m
p
e
n
s
a
tio
n
,
a
n
d
ta
le
n
t
m
a
n
a
g
e
m
e
n
t.
W
ith
o
u
t
a
tig
h
t
a
p
p
r
o
a
c
h
to
in
te
r
r
e
la
tin
g
p
o
lic
y
d
e
c
is
io
n
s
,
th
e
o
r
g
a
n
iz
a
tio
n
w
ill
b
e
u
n
a
b
le
to
b
e
a
s
r
e
s
p
o
n
s
iv
e
a
n
d
c
o
m
p
lia
n
t
a
s
it
m
u
s
t
b
e
to
c
o
m
p
e
te
a
n
d
th
r
iv
e
.
A
g
lo
b
a
l
o
r
g
a
n
iz
a
tio
n
n
e
e
d
s
a
s
tr
a
te
g
y
to
a
d
d
r
e
s
s
s
u
c
h
is
s
u
e
s
a
s
b
u
s
in
e
s
s
tim
in
g
a
n
d
c
o
s
t.
C
o
m
p
e
n
s
a
tio
n
p
a
c
k
a
g
e
s
a
r
e
a
n
e
s
s
e
n
tia
l
p
a
r
t
o
f
th
a
t
d
e
s
ig
n
.
I
f
th
e
b
u
s
in
e
s
s
s
tr
u
g
g
le
s
to
a
f
f
o
r
d
a
s
ta
n
d
a
r
d
a
s
s
ig
n
m
e
n
t
p
a
c
k
a
g
e
,
it
m
a
y
b
e
p
r
u
d
e
n
t
f
o
r
th
e
o
r
g
a
n
iz
a
tio
n
to
s
u
b
s
id
iz
e
th
e
a
s
s
ig
n
m
e
n
t
s
o
it
is
d
o
n
e
r
ig
h
t.
C
o
m
p
e
n
s
a
tio
n
p
r
o
f
e
s
s
io
n
a
ls
n
e
e
d
to
g
u
id
e
a
n
d
le
a
d
in
th
is
a
r
e
a
s
o
th
e
o
r
g
a
n
iz
a
tio
n
c
a
n
s
e
e
f
o
r
w
a
r
d
to
th
e
b
ig
g
e
r
p
ic
tu
r
e
a
t
h
a
n
d
.
W
ith
o
u
t
th
is
le
a
d
e
r
s
h
ip
to
th
e
e
x
e
c
u
tiv
e
,
it
w
ill
b
e
im
p
o
s
s
ib
le
to
e
x
e
c
u
te
s
u
c
h
s
tr
a
te
g
ie
s
.
W
ith
o
u
t
th
is
a
c
tio
n
,
ill-
d
e
s
ig
n
e
d
w
o
r
k
-
a
r
o
u
n
d
a
s
s
ig
n
m
e
n
ts
w
ill
c
o
n
tin
u
e
,
a
n
d
w
ith
th
e
m
,
u
n
w
a
n
te
d
f
in
a
n
c
ia
l
r
is
k
.
I
t
is
n
o
t
lik
e
ly
th
a
t
a
s
in
g
le

g
lo
b
a
l
p
o
lic
y

c
o
u
ld
e
v
e
r
a
d
d
r
e
s
s
s
u
c
h
c
o
m
p
le
x
itie
s
.
B
u
t
a
g
u
id
e
lin
e
o
f
c
o
r
p
o
r
a
te
s
ta
n
d
a
r
d
s
tie
d
to
e
a
c
h
H
R
s
e
g
m
e
n
t
c
a
n
s
u
p
p
o
r
t
a
w
id
e
r
a
n
g
e
o
f
s
in
g
le
-
p
u
r
p
o
s
e
p
o
lic
ie
s
a
lig
n
e
d
to
b
u
s
in
e
s
s
o
b
je
c
tiv
e
s
th
a
t
s
till
p
r
o
te
c
t
th
e
in
te
g
r
ity
o
f
th
e
c
o
r
p
o
r
a
te
v
is
io
n
a
n
d
th
e
ta
le
n
t
w
e
a
r
e
s
tr
iv
in
g
to
a
ttr
a
c
t,
d
e
v
e
lo
p
,
a
n
d
r
e
ta
in
.
1
E
N
G
A
G
E
M
E
N
T
,

C
O
M
M
U
N
I
C
A
T
I
O
N
,

A
N
D

R
E
T
E
N
T
I
O
N

F
o
r
m
o
b
ility
to
b
e
a
n
e
f
f
e
c
tiv
e

p
a
r
tn
e
r

w
ith
in
H
R
,
it
m
u
s
t
b
e
s
e
e
n
a
s
a
g
e
n
u
in
e
b
e
n
e
f
it
r
a
th
e
r
th
a
n
s
im
p
ly
a
ta
c
tic
a
l
o
r
a
d
m
in
is
tr
a
tiv
e
s
e
r
v
ic
e
.
T
a
k
in
g
th
e
tim
e
a
n
d
c
a
r
e
to
h
a
v
e
m
o
b
ility
b
e
c
o
m
e
a
n
a
s
s
e
t
a
s
w
e
ll
a
s
a
to
o
l
th
a
t
H
R
c
a
n

s
e
ll
d
e
m
o
n
s
tr
a
te
s
h
o
w
th
e
f
ir
m
s
u
p
p
o
r
ts
th
e
w
o
r
k
f
o
r
c
e
a
n
d
b
u
s
in
e
s
s
a
n
d
ta
k
e
s
a
lo
n
g
e
r
-
te
r
m
v
ie
w
o
f
th
e
d
e
ta
ils
o
f
a
m
o
v
e
.
A
n
y
r
e
lo
c
a
tio
n

w
h
e
th
e
r
d
o
m
e
s
tic
,
r
e
g
io
n
a
l,
o
r
g
lo
b
a
l
is
a
s
tr
e
s
s
fu
l
e
x
p
e
r
ie
n
c
e
(
w
ith
a
n
im
p
a
c
t
o
f
te
n
e
q
u
a
te
d
to
th
e
lo
s
s
o
f
a
lo
v
e
d
o
n
e
)
.
H
o
w
th
e
e
m
p
lo
y
e
e
s
v
ie
w
th
e
c
o
m
p
a
n
y
b
y
th
e
w
a
y
th
e
y
a
r
e

r
e
lo
c
a
te
d
,
a
n
d
m
o
r
e
p
a
r
tic
u
la
r
ly
h
o
w
th
is
v
is
ib
ly
to
u
c
h
e
s
th
e
ir
f
a
m
ily
,
h
a
s
a
s
tr
o
n
g
c
o
r
r
e
la
tio
n
to
h
o
w
th
e
y
w
ill
p
e
r
c
e
iv
e
th
e
c
o
m
p
a
n
y
o
v
e
r
a
ll
its
v
a
lu
e
s
a
n
d
h
o
w
it
a
p
p
r
e
c
ia
te
s
its
e
m
p
lo
y
e
e
s
.
M
a
n
a
g
in
g
r
e
lo
c
a
tio
n
c
o
s
ts
m
u
s
t
b
e
b
a
la
n
c
e
d
w
ith
th
e
o
v
e
r
a
ll
e
m
p
lo
y
e
e
e
x
p
e
r
ie
n
c
e
a
n
d
th
is
c
o
r
p
o
r
a
te
p
e
r
c
e
p
tio
n
.
H
o
w
th
is
is
m
a
n
a
g
e
d
a
n
d
c
o
m
m
u
n
ic
a
te
d
n
e
e
d
s
to
b
e
s
e
r
io
u
s
ly
a
n
d
c
o
n
s
c
io
u
s
ly
p
la
n
n
e
d
a
n
d
e
x
e
c
u
te
d
.
C
u
ltu
r
a
l
s
e
n
s
itiv
itie
s
a
ls
o
n
e
e
d
to
b
e
c
o
n
s
id
e
r
e
d
w
ith
lo
c
a
l
g
u
id
e
lin
e
s
.
A
tte
n
tio
n
m
u
s
t
a
ls
o
b
e
s
h
o
w
n
n
o
t
o
n
ly
a
t
th
e
s
ta
r
t
o
f
th
e
r
e
lo
c
a
tio
n
,
b
u
t
a
ls
o
th
r
o
u
g
h
o
u
t
e
a
c
h
s
ta
g
e
.
P
a
r
tic
u
la
r
ly
o
n
a
n
a
s
s
ig
n
m
e
n
t,
h
o
w
th
e
o
v
e
r
a
ll
r
e
lo
c
a
tio
n
a
n
d
s
u
b
s
e
q
u
e
n
t
c
a
r
e
e
r
-
p
la
n
n
in
g
s
te
p
s
a
r
e
h
a
n
d
le
d
h
a
s
a
d
e
m
o
n
s
tr
a
b
le
im
p
a
c
t
o
n
e
m
p
lo
y
e
e
r
e
te
n
tio
n
.
A
w
a
r
e
n
e
s
s
o
n
b
e
h
a
lf
o
f
th
e
o
r
g
a
n
iz
a
tio
n
w
h
e
n
e
n
c
o
u
r
a
g
in
g
p
e
r
m
a
n
e
n
t
r
e
lo
c
a
tio
n
s
a
s
a
c
o
s
t-
e
f
f
e
c
tiv
e
s
o
lu
tio
n
is
r
e
q
u
ir
e
d
.
T
h
e
c
o
m
p
a
n
y
s
h
o
u
ld
n
o
t
b
e

n
a
v
e

a
b
o
u
t
a
n
e
m
p
lo
y
e
e

s
lo
n
g
-
te
r
m
c
o
m
m
itm
e
n
t
to
th
e
f
ir
m
w
h
e
n
a
c
c
e
p
tin
g
a
o
n
e
-
w
a
y
in
te
r
n
a
tio
n
a
l
m
o
v
e
,
a
s
it
is
n
o
t
a
c
o
m
m
o
n
b
e
h
a
v
io
r
f
o
r
a
n
in
d
iv
id
u
a
l
to
m
o
v
e
to
a
n
o
th
e
r
c
o
u
n
tr
y
w
ith
o
u
t
a
p
e
r
s
o
n
a
l
o
b
je
c
tiv
e
,
e
s
p
e
c
ia
lly
if
a
lo
c
a
l
p
a
c
k
a
g
e
is
n
o
t
s
ig
n
if
ic
a
n
tly
a
d
v
a
n
ta
g
e
o
u
s
.
1
3
[
D
o
c
I
D
]
H
e
w
i
t
t

A
s
s
o
c
i
a
t
e
s
P
E
R
F
O
R
M
A
N
C
E

A
N
D

R
E
T
U
R
N

O
N

I
N
V
E
S
T
M
E
N
T

(
R
O
I
)

O
f
te
n
d
is
c
u
s
s
e
d
b
u
t
r
a
r
e
ly
m
a
n
a
g
e
d
w
e
ll,
o
r
a
t
a
ll,
a
r
e
p
e
r
f
o
r
m
a
n
c
e
m
a
n
a
g
e
m
e
n
t
p
r
o
g
r
a
m
s
f
o
r
g
lo
b
a
l
a
s
s
ig
n
m
e
n
ts
.
W
ith
o
u
t
a
f
o
r
m
a
liz
e
d
p
o
lic
y
a
n
d
p
r
o
c
e
s
s
to
s
e
t
m
e
a
s
u
r
a
b
le
g
o
a
ls
a
n
d
a
c
h
ie
v
e
m
e
n
ts
,
H
R
w
ill
n
e
v
e
r
b
e
a
b
le
to
tr
u
ly
d
e
v
e
lo
p
s
u
c
c
e
s
s
f
u
l
c
r
o
s
s
-
b
o
r
d
e
r
m
o
b
ility
w
ith
a
n
y
b
u
s
in
e
s
s
c
r
e
d
ib
ility
.
W
ith
o
u
t
a
c
o
r
p
o
r
a
te
c
o
m
m
itm
e
n
t
to
g
lo
b
a
l
H
R
o
w
n
e
r
s
h
ip
f
o
r
b
o
th
ta
le
n
t
a
n
d
its
m
o
b
ility
,
a
s
s
ig
n
m
e
n
ts
c
a
n
n
o
t
b
e
v
a
lu
e
d
a
p
p
r
o
p
r
ia
te
ly
.
A
s
a
r
e
s
u
lt,
b
u
s
in
e
s
s
m
a
n
a
g
e
r
s
w
ill
c
o
n
tin
u
e
to
r
e
ly
o
n
a
s
s
u
m
p
tio
n
a
n
d
h
e
a
r
s
a
y
to
d
e
te
r
m
in
e
if
a
n
a
s
s
ig
n
m
e
n
t
is
v
ia
b
le

n
e
v
e
r
r
e
a
lly
k
n
o
w
in
g
w
h
e
th
e
r
a
n
e
x
p
a
tr
ia
te
c
a
n
a
c
tu
a
lly
b
e
w
o
r
th
th
e
c
o
s
t.
I
t
is
p
o
s
s
ib
le
to
a
c
h
ie
v
e
a
c
le
a
r
a
n
d
d
e
f
in
e
d
r
e
tu
r
n
o
n
in
v
e
s
tm
e
n
t,
b
u
t
a
s
d
e
m
o
n
s
tr
a
te
d
a
t
e
a
c
h
s
te
p
in
th
is
p
a
p
e
r
,
it
r
e
q
u
ir
e
s
a
n
in
te
g
r
a
te
d
c
r
o
s
s
-
H
R
f
u
n
c
tio
n
a
l
e
f
f
o
r
t.
L
o
o
k
to
w
a
r
d
a
n
in
c
lu
s
iv
e
m
e
th
o
d
o
lo
g
y
f
o
r
p
e
r
f
o
r
m
a
n
c
e
tr
a
c
k
in
g
.
C
r
e
a
te
a
g
lo
b
a
l
v
ie
w
o
n
p
e
r
f
o
r
m
a
n
c
e
.
A
s
p
e
c
ts
to
a
d
d
r
e
s
s
in
a
d
d
itio
n
to
th
e
jo
b
g
o
a
ls
o
f
th
e
a
s
s
ig
n
m
e
n
t
a
n
d
th
e
f
in
a
n
c
ia
l
b
u
s
in
e
s
s
r
e
s
u
lts
a
r
e
a
c
tu
a
l
a
s
s
ig
n
m
e
n
t
c
o
s
ts
c
o
m
p
a
r
e
d
to
th
e
o
r
ig
in
a
l/o
n
g
o
in
g
b
u
s
in
e
s
s
c
a
s
e
.
A
ls
o
,
lo
n
g
-
te
r
m
r
e
te
n
tio
n
r
e
s
u
lts
a
s
p
a
r
t
o
f
a
n
o
v
e
r
a
ll
s
tr
a
te
g
y
f
o
r
R
O
I
to
in
te
g
r
a
te
a
s
s
ig
n
m
e
n
t
e
x
p
e
r
ie
n
c
e
b
a
c
k
in
to
th
e
o
r
g
a
n
iz
a
tio
n
u
p
o
n
r
e
p
a
tr
ia
tio
n
.
T
h
e
s
tr
a
te
g
ic
v
a
lu
e
e
q
u
a
tio
n
f
o
r
R
O
I
r
e
m
a
in
s
H
R

s
r
e
s
p
o
n
s
ib
ility
to
d
e
m
o
n
s
tr
a
te
to
o
r
g
a
n
iz
a
tio
n
le
a
d
e
r
s
h
ip
th
e
v
a
lu
e
o
f
a
g
lo
b
a
l
w
o
r
k
f
o
r
c
e
a
n
d
p
r
o
g
r
a
m
s
to
f
a
c
ilita
te
a
n
im
b
le
r
e
s
p
o
n
s
e
f
o
r
c
u
r
r
e
n
t
a
n
d
f
u
tu
r
e
d
e
m
a
n
d
s
o
f
g
lo
b
a
l
b
u
s
in
e
s
s
.
1
L
E
A
R
N
I
N
G

A
s
p
a
r
t
o
f
b
e
in
g
a
g
lo
b
a
l
o
r
g
a
n
iz
a
tio
n
,
w
e
c
a
n
le
a
r
n
f
r
o
m
th
e
f
e
w
c
o
m
p
a
n
ie
s
th
a
t
tr
u
ly
liv
e
a
g
lo
b
a
l
v
is
io
n
.
W
h
e
th
e
r
it
is
a
r
e
q
u
ir
e
m
e
n
t
th
a
t
a
ll
e
x
e
c
u
tiv
e
s
h
a
v
e
h
a
d
in
te
r
n
a
tio
n
a
l
a
s
s
ig
n
m
e
n
ts
o
r
th
a
t
b
u
s
in
e
s
s
le
a
d
e
r
s
a
r
e
c
h
o
s
e
n
b
a
s
e
d
o
n
th
e
ir
d
iv
e
r
s
ity
a
s
w
e
ll
a
s
s
k
ills
,
a
c
le
a
r
v
is
io
n
a
n
d
v
is
ib
le
c
o
m
m
it
m
e
n
t
to
th
a
t
v
is
io
n
a
r
e
w
h
a
t
w
ill
g
lo
b
a
liz
e
a
n
o
r
g
a
n
iz
a
tio
n
o
v
e
r
tim
e
.
A
t
th
e
d
o
m
e
s
tic
a
n
d
in
te
r
n
a
tio
n
a
l
w
o
r
k
f
o
r
c
e
le
v
e
l,
m
u
c
h
c
a
n
b
e
in
s
titu
te
d
to
q
u
ic
k
ly
b
r
in
g
g
lo
b
a
l
d
iv
e
r
s
ity
a
n
d
o
p
e
r
a
tio
n
a
l
p
r
a
c
tic
e
to
r
e
a
lity
.
C
u
ltu
r
a
l
tr
a
in
in
g
f
o
r
b
o
th
in
d
iv
id
u
a
ls
a
n
d
w
o
r
k
te
a
m
s
c
a
n
b
e
u
s
e
d
to
e
n
h
a
n
c
e
p
o
s
itiv
e
w
o
r
k
in
g
a
w
a
r
e
n
e
s
s
a
n
d
e
f
f
e
c
tiv
e
n
e
s
s
.
T
h
is
a
p
p
lie
s
f
o
r
v
ir
tu
a
l
w
o
r
k
te
a
m
s
a
s
w
e
ll
a
s
e
m
p
lo
y
e
e
s
o
n
a
s
s
ig
n
m
e
n
t
w
o
r
k
in
g
in
a
c
u
ltu
r
a
lly
d
if
f
e
r
e
n
t
w
o
r
k
e
n
v
ir
o
n
m
e
n
t
o
r
r
e
g
io
n
.
I
t
h
a
s
a
lw
a
y
s
b
e
e
n
p
e
r
p
le
x
in
g
h
o
w
th
e
r
e
w
o
u
ld
b
e
a
n
e
f
f
o
r
t
to
tr
a
in
th
e

e
x
p
a
tr
ia
te

m
a
n
a
g
e
r
to
u
n
d
e
r
s
ta
n
d
th
e
c
u
ltu
r
e
th
e
y
w
o
u
ld
w
o
r
k
in
y
e
t
n
o
t
tr
a
in
th
e
te
a
m
th
e
y
w
o
u
ld
w
o
r
k
w
ith
a
b
o
u
t
th
e
c
u
ltu
r
e
o
f
th
e

e
x
p
a
tr
ia
te
.
I
t
is
th
a
t
m
y
o
p
ic
a
n
d
o
f
te
n

c
o
s
t-
s
a
v
in
g

th
in
k
in
g
th
a
t
d
o
m
in
a
te
s
th
e
ta
c
tic
a
l
p
r
o
c
e
s
s

it
le
a
v
e
s
n
o
r
o
o
m
o
r
e
x
p
e
c
ta
tio
n
to
c
o
n
s
id
e
r
c
r
e
a
tiv
e
o
r
s
tr
a
te
g
ic
p
la
n
s
.
T
h
e
c
o
s
t
b
e
n
e
f
it
o
f
tr
a
in
in
g
th
e
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1
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2
5
, 2
0
0
7

Track B-6-3
Reiji Ohtaki

Occupation - Managing Director, Hay Group Asia
Professional
History
Reiji Ohtaki directs Hay Groups consulting business in Asia.
Reiji has over 20 years experience in business and human resources
consulting in Asia. He specializes in developing and implementing
human resources management strategies, organizational strategies,
and various human resources programs for multinational companies.
Based in Singapore and Tokyo, he is actively involved in many
regional projects helping his clients achieve business success through
creative HR solutions. His clients include Japanese multinationals
such as Canon, Komatsu and Kao as well as American multinationals
such as IBM, AIG, AFLAC, and GE.
Prior to joining Hay Group, Reiji was the Managing Director of
Mercer Human Resource Consulting in Asia.
Educational Background
& Publication Records
He received his Bachelor of Science degree in Engineering from
Tohoku University and Ph.D. in Applied Physics from the
University of California at San Diego.


Global Trend in Talent Management

Reiji Ohtaki, Ph.D.
Managing Director, Hay Group Asia

Identifying and managing global talents are essential components in becoming a truly successful global
company. We must realize the importance of global talents whose linguistic capabilities and cross-cultural
understanding exceed those of local talents. For example, European and American multinationals have a long
history of utilizing Asian talents as their global resources within Asia and beyond. In short, it is time for
Korean companies to direct their attention to diverse ways of utilizing global talent for their globalization.

Let us assume that you are planning to build a new factory in Budapest, Hungary to lay the foundation to
penetrate into the East European market. Do you have global talents who can melt into local operations
without creating cultural, religious, and linguistic friction? Or do you have very clear criteria and well-
established procedures for attracting and retaining global talents? How effective are you in providing key
talents with globally uniformed coaching, assessment and reward? Do you have a global HR strategy that
can keep pace with the fast-moving HR trends?

At the core of these questions lies an issue of global talent sourcing and management which many Western
global companies have successfully resolved. However, blindly following the steps of successful global
companies does not guarantee success for globally emerging Korean companies. What you need is a
creative and open-minded way of thinking, not a stereotypical perspective, in recruiting, relocating and
retaining global talent. To metamorphose into a truly successful global company, a Korean company needs to
develop its own approach in global talent sourcing that reflects its unique internal and external circumstances.

In addition, it is time to direct more attention to the importance of career counseling and coaching services as
necessary support function for expatriates and third country nationals (TCN). These are found particularly
effective for them to handle cross-cultural people management issues.

There is a trend among established Asian multinationals that younger employees do not want to take
overseas assignments. They are interested in traveling overseas, but they hesitate to apply for the overseas
positions as they see it as a risk for their career as well as their family life. They dont see overseas career as
a critical path for further career advancement. This is a serious hindrance for those companies that are trying
hard to be global, because they need a large number of global business leaders who can disseminate the
companys core DNA to overseas operations. This is where career counseling service and coaching services
could play an important role.



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& Publication Records
1982. 03
2006. 02





































Track C-1-1
Stephen Castles

Occupation - Professor of Migration and Refugee Studies at the International
Migration Institute (IMI), University of Oxford

Professional
History
Stephen Castles is Professor of Migration and Refugee Studies at the
International Migration Institute (IMI), University of Oxford. From
2002-2006, he was Director of the Refugee Studies Centre at Oxford
University. Stephen Castles taught Sociology and Political Economy
at the Fachhochschule Frankfurt am Main from 1972-85. From 1986
to 2000 he was Professor of Sociology and Director of the Centre for
Multicultural Studies (1986-96) and then Director of the Centre for
Asia Pacific Social Transformation Studies, at the University of
Wollongong, Australia. From 1994 to 2001, Castles helped establish
and coordinate the UNESCO-MOST Asia Pacific Migration
Research Network. He has been an advisor to the Australian and
British Governments, and has worked for the ILO, the IOM, the
European Union and other international bodies.

Educational Background
& Publication Records
- Study of sociology at Frankfurt am Main (1963-66)
MA and DPhil in Sociology at the University of Sussex (1967-71)
- Stephen Castles books include: Immigrant Workers and Class
Structure in Western Europe (with Godula Kosack, London: Oxford
University Press, 1973); Here for Good: Western Europes New
Ethnic Minorities (London: Pluto, 1984); Citizenship and
Migration: Globalization and the Politics of Belonging (with
Alastair Davidson, London: Macmillan, 2000); Ethnicity and
Globalization: From Migrant Worker to Transnational Citizen
(London: Sage, 2000), and The Age of Migration: International
Population Movements in the Modern World (Third Edition, with
Mark Miller, Basingstoke, Palgrave-Macmillan). His most recent
work is: Migration, Citizenship and the European Welfare State: A
European Dilemma (with Carl-Ulrik Schierup and Peo Hansen,
Oxford: Oxford University Press, 2006).
Will Labour Migration lead to a Multicultural Society in Korea?

Stephen Castles
International Migration Institute, University of Oxford, UK

In many places, there is a contradiction between the economic demand for migrant workers both highly-
skilled and lower-skilled and the desire to maintain a perceived national cultural homogeneity. The central
questions of this paper are (1) whether Koreas growing need for labour inevitably means a move towards a
multicultural society, and (2) whether such a move would inevitably lead to loss of core national values and
identity?

Similar dilemmas exist for older industrial countries. Classical immigration countries (like USA, Canada,
Australia) encouraged permanent settlement, which led to ethnically diverse societies and multiculturalism.
However, such countries also pursue policies of temporary labour recruitment. Some West European
countries used guestworker policies in the 1960s, to bring in workers without any settlement. More recent
labour-recruiting countries in the Middle East and Asia adopted strict contract worker systems to prevent
settlement.

For longer-standing labour-recruiting countries, there is evidence that temporary migration almost always
turns into permanent settlement of some though not all of the migrants. Diversity and integration have
become major political issues. It is too early to be sure whether this is happening in Korea and other recent
labour recruiters. However, it seems that labour migration strategies have built-in (though not deliberate)
factors leading to longer stay: these include employer demand for reliable and capable workers, as well as
the social dynamics of the migration process itself. This may lead in future to pressure for family reunion and
permanent settlement. This seems likely to apply in Korea too, and there is some evidence to confirm this:
especially the growth of marriage migration, and growing concerns about discrimination and migrant rights.

The paper will argue that labour migration is an integral part of globalisation, and that all societies are likely
to experience increased diversity. However, more open and diverse societies do not have to mean loss of
social cohesion, cultural identity and core values. Korea is still at an early stage. It can make informed
choices about strategies to effectively shape patterns of migration and ethnic diversity, to the mutual benefit
of the host society, the migrants and their countries of origin. Appropriate responses from government and
civil society can lead to beneficial outcomes for all concerned.




Track C-1
(Stephen Castles)

Occupation - (IMI)


Professional
History
2002 2006
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Track C-1-2
Philip Martin

Occupation - A labor economist in the Department of Agricultural and Resource
Economics at the University of California, Davis
Professional
History
After graduating from the University of Wisconsin-Madison, he
worked at the Brookings Institution and the US Department of Labor,
focusing on labor and immigration issues. He has worked for the
World Bank, IMF, and UN in countries around the world, and is the
author of numerous articles and books on labor and immigration
issues.
Educational Background
& Publication Records
Martin's research focuses on farm labor and rural poverty, labor
migration and economic development, and immigration policy and
guest worker issues; he has testified before Congress and state and
local agencies numerous times on these issues. He is the editor of
Migration News and Rural Migration News (http://
migration.ucdavis.edu), and received UCD's Distinguished Public
Service award in 1994.




MANAGING LABOR MIGRATION:
A COMPARATIVE VIEW

Phillip Martin
A labor economist in the Department of Agricultural
and Resource Economics at the University of California

This paper reviews the labor migration policies of industrial countries that receive migrant workers.
The often implicit goal of these labor migration policies is to welcome the skilled and to rotate the
unskilled, goals that are difficult to achieve because:
Relatively few of the worlds best and brightest migrate
Economic and human factors combine to assure that there is nothing more permanent than
low-skilled temporary workers

Most of the worlds 3.3 billion workers are low-skilled. Past guest worker programs were begun to
fill low-skill jobs at times of low unemployment and little illegal migration, as with US Bracero
(1942-64) and European guest worker programs (1960-73). Today, guest worker programs are often
justified as a means of curbing illegal migration and spurring development in migrant countries of
origin via remittances.

Past guest worker programs involved employers receiving permission to hire migrants and then
going abroad to recruit workers. Today, from the US to Spain and from Italy to Korea,
unauthorized foreigners enter and go to work. Governments later allow local employers to regularize
migrants, or the migrants to regularize themselves, by granting permanent residence or several years
of additional legal work. As a result, migrant networks, an infrastructure of recruiters and agents,
and a relatively small share of a nations employers in agriculture, construction, low-skill
manufacturing, and some services select many future residents.

The remittance part of the evolving migration infrastructure has received high-level attention, with
the World Bank leading an international effort to formalize flows of funds over national borders
and to reduce the cost of sending money via regulated financial institutions. The UN and many
governments have tackled the most abusive aspects of migrant smuggling and trafficking, but the
majority of recruiters and agents who enable several million workers to cross national borders each
year are little studied. These merchants of labor may generate revenues that rival those of money
transfer firms, who earn an average 13 percent from the $250 billon a year sent to developing
countries, or $33 billion.



Track C-1-2
(Philip Martin)

Occupation - UC

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Track C-1-3
Manolo Abella

Occuption - Chief Technical Adviser, ILO Asian Regional Programme on
Governance of Labour Migration International Labour
Organization
Professional
History
Manolo Abella is a Senior Research Fellow at the Centre on
Migration, Policy and Society at the University of Oxford. From
1998 to the end of 2004, he served as the Director of the
International Migration Programme of the ILO, where he steered the
organizations work in assisting member states to improve their
policies on labor migration and directed its related program of
research. In 2004, he organized the activities that led to the adoption
of a resolution on an ILO Plan of Action A Fair Deal for Migrant
Workers in a Global Economy by the International Labour
Conference. After retirement, he was asked to continue as a
consultant in the design of the ILO multilateral framework for
managing labor migration, the cornerstone of the ILO Plan of Action.
During his many years with the ILO, Mr. Abella was frequently
called upon to advise governments on policy measures and to help
with building organizational capacities, in particular through training.
He has contributed extensively to the literature on labor migration,
particularly on the growth of contract labor migration in Asia and the
Middle East, and on the structural changes influencing labor
migration. The book Managing Labor Migration in the 21st Century,
which he co-authored with Philip Martin and Christiane Kuptsch,
was published by Yale University Press in October 2005. In 2002,
President Gloria Arroyo of the Philippines awarded him the
Heritage Award for outstanding work as an international civil
servant. Before joining the ILO he served as the Executive Director
of the Institute for Labor and Manpower Studies in the Philippines,
and before that as Chief Economist of the Philippine Board of
Investments. He has an M.A. in Economics from McGill University
and an M.A. in Public Administration from Harvard University.
Educational Background
& Publication Records
He has an M.A. in Economics from McGill University and an M.A. in
Public Administration from Harvard University.



The globalization of the market for health professionals

Manolo Abella
Chief Technical Adviser, Governance of Labour Migration Bangkok

There is a growing supply deficit for health professionals because of ageing and increasing expenditures of
societies, both rich and poor, on improving health. The pressure to open gates to foreign health professionals
has grown even in a homogeneous society like Japan which had resisted opening such gates in the past. It is
expected that Korea will be facing the same pressures in the near future. The paper will review how
immigration policies in countries have actually changed in reponse to the supposed demand for more doctors
and nurses. It is clear from the experience of many countries that adjustments to the presence of health
professionals will have to involve much more than simply liberalizing admission policies. There remain
many significant impediments, legal and institutional, to being allowed to practice when crossing borders.
These impediments are particularly complex in more homogenous societies where barriers to integration in
the labour market are difficult to overcome.




Track C-1-3
(Manolo Abella)

Occupation -
,
Professional
History
(Manolo Abella) , ,
.
1998 2004 (ILO)
,

,
. 2004
ILO
.
ILO , Institute for Labor
and Manpower Studies ,

. ,
.
Educational Background
& Publication Records
,
.
, (Christiane Kuptsch)
21 , 2005
.







.
.

. .

.

.
, .
.



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Track C-2-1
Thomas A. Kochan

Occupation - The George M. Bunker Professor of Work and Employment
Relations at MIT's Sloan School of Management
Professional
History
Thomas A. Kochan is the George M. Bunker Professor of Work and
Employment Relations at MIT's Sloan School of Management and
Co-Director of the MIT Workplace Center and of the Institute for
Work and Employment Research. He came to MIT in 1980 as a
Professor of Industrial Relations. From 1988 to 1991 he served as
Head of the Behavioral and Policy Sciences Area in the Sloan
School. Prof. Kochan came to MIT from Cornell University where
he was on the faculty of the School of Industrial and Labor Relations
from 1973 to 1980.

In 1973, he received his Ph.D. in Industrial Relations from the
University of Wisconsin. Since then he has served as a third-party
mediator, fact finder, and arbitrator and as a consultant to a variety of
government and private sector organizations and labor-management
groups. He was a consultant for one year to the Secretary of Labor in
the Department of Labors Office of Policy Evaluation and Research.

Prof. Kochan is a Past President of both the International Industrial
Relations Association and the Industrial Relations Research
Association (IRRA). In 1999 he was awarded Doctor Honoris
Cause from the University de San Martin de Porres de Lima. He
received the Heneman Career Achievement Award from the Human
Resources Division of the Academy of Management in 1996. He was
elected to the National Academy of Human Resources in 1997. He
was named the Centennial Visiting Professor from The London
School of Economics in 1995. From 1993 to 1995 he served as a
member of the Clinton Administration's Commission on the Future of
Worker/Management Relations.
Educational Background
& Publication Records
- Ph.D. in Industrial Relations from the University of Wisconsin

He has done research on a variety of topics related to industrial
relations and human resource management in the public and private
sector. Some of his recent books include: Management: Inventing
and Delivering its Future; Working in America: A Blueprint for the
Labor Market, Learning from Saturn; Managing for the Future:
Organizational Behavior and Processes, 3rd edition, 2004; An
Introduction to Collective Bargaining and Industrial Relations, 3rd
ed. 2003; In 1988 his book, The Transformation of American
Industrial Relations received the annual award from the Academy of
Management for the best scholarly book on management.

His newest book Restoring the American Dream: A Working
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Skill Development through Social Partnerships

Thomas A. Kochan
MIT's Sloan School of Management

I will discuss the past and potential future roles of partnerships among government, employer, and labor
groups at the national, industry, regional, and firm levels of the economy. I will draw primarily on
experiences in the U.S., with comparisons where appropriate to partnership efforts in other parts of the world.
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processes at the level of the firm.




MIT

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Track C-2-2
Harry C. Katz

Occupation - Dean and Professor of ILR School, Connell University
Professional
History
- Dean, New York State School of Industrial and Labor Relations
Cornell University, 2005-present
- The Jack Sheinkman Professor of Collective Bargaining New York
State School of Industrial and Labor Relations Cornell University,
1998-present
- Director, Institute of Collective Bargaining, New York State School
of Industrial and Labor Relations, Cornell University, 1989 -
present
- Director, National Telecommunications Research and Policy
Consortium 1993 - 1996
- Coordinator, International Telecommunications Research Network
1993 - 1996
- Member, Board of Directors, BellSouth - CWA, Employment
Security Partnership, 1996 1999
- Associate Professor, New York State School of Industrial and Labor
Relations Cornell University, 1985 - 1988
- Associate Professor of Industrial Relations, Massachusetts Institute
of Technology, 1983 - 1985
- Assistant Professor of Economics and Management, Massachusetts
Institute of Technology, 1977 1982

Educational Background
& Publication Records
- University of California at Berkeley, AB (Economics) 1973.
- University of California at Berkeley, PhD (Economics) 1977.
- His major publications include:
Converging Divergences: Worldwide Changes in Employment
Systems (with Owen Darbishire), Cornell University Press.
Shifting Gears: Changing Labor Relations in the U.S. Automobile
Industry, MIT Press.
The Transformation of American Industrial Relations, (with Thomas
Kochan and Robert McKersie), second edition, Cornell University
Press. Telecommunications: Restructuring of Work and Employment
Relations World-wide, Cornell University Press.
An Introduction to Collective Bargaining and Industrial Relations
(with Thomas Kochan), Irwin-McGraw-Hill, third edition.


























Dean Harry C. Katz
ILR School, Cornell University

This paper assesses the degree to which tripartite forums have emerged within advanced industrial
economies in recent years, the factors that facilitate modern tripartism, and the implications of tripartism for
economic and social outcomes. It does so by updating the analysis provided in "The New Structure of
Labor Relations," by Katz, Lee and Lee (Cornell University Press, 2004). This paper reviews recent data to
see if the trends identified by Katz, Lee, and Lee have continued in the last three years as well as reviewing
recent evidence and trends from countries not analyzed in Katz, Lee, and Lee. One critical question is the
degree to which the trend toward decentralized collective bargaining has persisted and the implications for
income distribution given previous evidence that decentralization contributes to income polarization.
Another key question is the degree to which the broadening of tripartism identified in Katz, Lee and Lee has
persisted. This broadening has enabled new rights groups representing women, older worker and/or
immigrant issues as well as a broad array of issues (such as workplace and macro policy issues) to function
as a critical part of tripartism, and an aspect of recent tripartism that distinguishes it from previous
corporatism.


Track C-2
(Harry C. Katz)

Occupation - ILR
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1
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Track C-2-3
Hyo-Soo Lee

Occupation - Professor, Economics and Employment Relations at the Yeungnam
University

Professional
History
Prof. Hyo-Soo Lee is Professor of Economics and Employment
Relations at the Yeungnam University. He has been a visiting scholar
at U.C. Berkeley, Harvard University and MIT.
- President of the Korea Industrial Relations Association (KIRA)
from 2006-07
- President of the Korean Labour Economics Association (KLEA)
from 2004-06
- Commissioner of the Presidential Committee on Job Strategy. He
currently serves as a member of the IIRA Executive Committee
- Commissioner of the Presidential Committee on Government
Innovation & Decentralization, Korea
- President of the Job and Human Resource Forum
- Chairperson of the Regional Human Resource Development
Association, Daegu-Gyongbuk province, Korea.
- A member of both the Minimum Wage Council and the consultative
committee for the Ministry of Labor, Korea
- The chairperson of the Program Committee of the IIRA 5th Asian -
Regional Congress from 2001-04
- Dean of both the College of Business & Economics from 2000-02
and the Office of Planning and Budget from 1992-93
- Director of the Social Science Research Institute, Yeungnam
University

He had presented invited papers in the IIRA World Congress from
10th-14th.
He developed the PDR System Theory and the concept of
Humanware, and published papers based on the theory in the Journal
of Economic Issues, the Relation Industrielles/Industrial Relations
and the Korean Economic Review. He also developed the Stratified
Labor Market Model, which is a basic model to analyze the Korean
labor market structure. He published 15 books and 90 papers.
Educational Background
& Publication Records
He obtained a Ph.D. degree in economics from the Seoul National
University in 1984.


















RESAP Model: RHRD Partnerships for Innovation, Competitiveness and
Social Inclusion

LEE, Hyo-Soo
Yeungnam University
Gyeongsan 712-749, Korea
http://humanware.yu.ac.kr

This paper discusses paradigm shift in both economic and labor market policies in globalizing knowledge
economy. In order to deal with macroeconomic policy challenges ranging from economic growth,
unemployment to inflation and social polarization issues in the ongoing changing environment, we must
develop a dynamic and healthy labor market (DHLM), which minimizes job mismatch and skill mismatch
by actively responding to changes in economic environment. Such a labor market is achievable by building
an economic & social system that provides equal opportunity to nurture knowledge workers and improve
job skills, and by building a Learning & Job Information Center (LJIC) which will help reduce the
asymmetric information in both the labor market and the education sectors. This paper will develop a
Regional Economic & Social Advancement Partnership (RESAP) model as a means of constructing a
dynamic and healthy labor market. The RESAP model is designed on the regional governance initiatives,
which is a new paradigm to develop human resources for globalizing knowledge economy.

Keywords:
competitive advantage / dynamic and healthy labor market (DHLM) / humanware / knowledge workforce /
Regional Economic and Social Advancement Partnership (RESAP) / regional knowledge competitiveness



Track C-2-3


Occupation -
Professional
History
1979. 03 -
1994. 01 - 1995. 01 M.I.T.
1987. 08 - 1988. 02 Harvard University
1986. 08 - 1987. 07 U.C. Berkeley
1982. 03 - 1983. 02
2006.09 - IIRA
2006.07 - 2007.06
2004.01 - 2006.02
2002.09 - 2003.09 Chairperson, Plenary Session Track 2, The
IIRA 13th World Congress
2001.06 - 2004.06 Chairperson, Program Committee, The IIRA
5th Asian Regional Congress
2007.04 Chairperson, Plenary Session, The IIRA 6th Asian
Congress
2000.09 - 2001.11 International Advisory Committee Member,
The IIRA 4th Asian Congress
2001.06 - 2004.06 Member, Organizing Committee, The IIRA
5th Asian Regional Congress

Educational Background
& Publication Records
1984 2
1978 8
1975 2

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Track C-3-1
Harry Anthony Patrinos

Occupation - Lead Education Economist at the World Bank
Professional
History
- Lead Education Economist at the World Bank, where I have worked
since 1992
- Previously worked as an economist at the Economic Council of
Canada
Educational Background
& Publication Records
- D.Phil University of Sussex, UK
<Public Records>
Schooling and Labor Market Impacts of a Natural Policy
Experiment (with C.N. Sakellariou), Labour 2005, 19(4): 705-719.
Returns to Investment in Education: A Further Update (with G.
Psacharopoulos), Education Economics 2004, 12(2): 111-134.
"Indigenous Language Skills and the Labor Market in a Developing
Economy: Bolivia" (with B.R. Chiswick and M.E. Hurst), Economic
Development and Cultural Change, 2000, 48(2): 349-368. (Reprinted
in B.R. Chiswick and P.W. Miller, The Economics of Language:
International Analyses, Routledge, 2007.)
The Role of the Private Sector in Education in Vietnam: Evidence
from the Vietnam Living Standards Survey (with P. Glewwe), World
Development, 1999, 27(5): 887-902.
Family Size, Schooling and Child Labor in Peru - An Empirical
Analysis (with G. Psacharopoulos), Journal of Population
Economics, 1997, 10(4): 387-405.
Indigenous Peoples, Poverty and Human Development in Latin
America (ed. with G. Hall). London: Palgrave-Macmillan (2006).
Policy Analysis of Child Labor: A Comparative Study (with C.
Grootaert). New York: St. Martins Press, 1999.


Financing Lifelong Learning

Harry Anthony Patrinos
Lead Economist, World Bank


More and higher-quality education and training opportunities over a lifetime will require increased
expenditures, although resources will also need to be used more efficiently and in different ways. These
expenditures cannot be met solely from public sources. What is needed is a menu of sustainable and
equitable options that combine public and private financing. We review the evidence on a number of
alternative financing mechanisms.


Track C-3-1
(Harry Anthony Patrinos)

Occupation -
Professional
History
- , (1992-)
- , ()
Educational Background
& Publication Records
-
< >

(C.N. ),
: (G.
), Education Economics 2004, 12(2): 111-134.
" : "
(B.R. , M.E. ), Economic Development and
Cultural Change 2000, 48 (2): 349-368
:
(P. ), World Development 1999, 27(5): 887-902.
, ,
(G. ), Journal of Population Economics
1997, 10(4): 387-405.
, , (G.
) : - (2006).
: (C.
) : (1999).









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Track C-3-2
Nicholas Barr

Occupation - Professor of Public Economics, London School of Economics
Professional
History
- 1971-2002 Successively Lecturer, Senior Lecturer and Reader in
Economics, London School of Economics
- 1990-1992 World Bank, Human Resources Division, Europe and
Central Asia Department
- 1995-96 Core team World Bank World Development Report: From
Plan to Market
- 2000 Visiting Scholar, Fiscal Affairs Department, International
Monetary Fund
- 2002 ~ Professor of Public Economics, London School of
Economics
Educational Background
& Publication Records
- MSc (Econ) London School of Economics
- PhD University of California, Berkeley
<Selected published work>
Papers in refereed journals
Economic Theory and the Welfare State: A Survey and
Interpretation, Journal of Economic Literature, Vol. 30, No. 2, June
1992, pp. 741-803, reprinted in Nicholas Barr (ed.) Economic Theory
and the Welfare State, Edward Elgar Library in Critical Writings in
Economics, (Edward Elgar, 2001), Vol. I, pp. 24-86.
Alternative Funding Resources for Higher Education, Economic
Journal, Vol 103, No 418, May 1993, pp. 718-728, reprinted in
Belfield, Clive R. and Levin, Henry M. (eds), The Economics of
Higher Education, The International Library of Critical Writings in
Economics 165, Cheltenham and Northampton, Mass.: Edward Elgar,
pp. 534-44.
Income Transfers in Russia: Problems and Some Policy
Directions, Economics of Transition, Vol 1 (3), 1993, pp. 317-344.
(with Iain Crawford), Funding Higher Education in an Age of
Expansion, Education Economics, 1998, Vol. 6, No. 1, pp. 45-70.
Reforming pensions: myths, truths and policy choices,
International Social Security Review, Vol. 55, No. 2, April-June
2002, pp. 3-36, reprinted in Reforming Public Pensions: Sharing
the Experience of Transition and OECD Countries, Paris: OECD,
2003, pp. 99-125; also in French, German, Spanish and Italian.
Higher education funding, Oxford Review of Economic Policy,
Vol. 20, No. 2, Summer 2004, pp. 264-283; also in Czech and Polish.
Pensions: Overview of the Issues, Oxford Review of Economic
Policy, Vol. 22. No. 1, Spring 2006, pp. 1-14.
(with Peter Diamond) The Economics of Pensions, Oxford Review
of Economic Policy, Vol. 22. No. 1, Spring 2006, pp. 15-39.
Books
The Welfare State as Piggy Bank: Information, risk, uncertainty and
the role of the State, (Oxford and New York: Oxford University
Press, 2001) (http://www.oup.co.uk/isbn/0-19-924659-9); also in
Japanese.
(Editor) Economic Theory and the Welfare State, Vol. I: Theory, Vol.
II: Income Transfers, and Vol. III: Benefits in Kind, Edward Elgar
Library in Critical Writings in Economics, (Edward Elgar, 2001).
The Economics of the Welfare State, 4th edition, (Oxford University
Press and Stanford University Press, 2004); also in Chinese and
Korean.
(with Iain Crawford), Financing Higher Education: Answers from the
UK, (London and New York: Routledge, 2005).
(Editor) Labor Markets and Social Policy: The Accession and
Beyond, (Washington DC: The World Bank, 2005).

Evidence to public bodies
(with Iain Crawford), Funding Higher Education in an Age of
Expansion, Submission to the Review of Higher Education and
Policy, Canberra, Australia, 1997.
Funding Higher Education: Policies for Access and Quality, House
of Commons, Education and Skills Committee, Post-16 Student
Support, Sixth Report of Session 2001-2002, HC445, (TSO, 2002),
pp. Ev 19-35.
Pensions policy when people live longer, House of Lords Select
Committee on Economics Affairs, Aspects of the Economics of an
Ageing Population, Fourth Report, Session 2002-03, Volume II
Evidence, HL Paper 179-II, (TSO, 2003), pp. 430-32.

Financing higher education: lessons from economic theory and international
experience

Nicholas Barr
London School of Economics


There is a tension worldwide between a pressing need to expand higher education as a response to
technological advance, and fiscal pressures from competing uses of public resources. Thus it is not
surprising that participation in tertiary education is growing rapidly, and tends to be highest in the best-
performing countries (for example, 82 per cent in Korea), but that in most countries finding resources to
promote quality, access and expansion is a major problem. This paper discusses how to address those
resource constraints. It starts by explaining why higher education is important, followed by a brief
summary of lessons from economic theory and from international experience. It then sets out a general
strategy for financing higher education. However, the best-designed system of higher education finance will
fail if it does not respect institutional capacity constraints. It is not only policy design that matters, but also
implementation, discussed in the following section. A concluding section sets out some strategic options for
financing higher education.

















Track C-3-2
(Nicholas Barr)

Occupation -
Professional
History
- 1971-2002
- 1990-1992 ,
- 1995-96 :

- 2000 ,
- 2002 ~ ,
Educational Background
& Publication Records
- ()
-
< >

: , Journal of
Economic Literature, Vol. 30, No. 2, June 1992, pp. 741-
803,
, Economic Journal,
Vol 103, No 418, May 1993, pp. 718-728,
, Oxford Review of Economic Policy,
Vol. 20, No. 2, Summer 2004, pp. 264-283

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Track C-3-3
Miguel Palacios

Occupation - Finance Ph.D. Candidate
Haas School of Business Administration
University of California, Berkeley
Berkeley, CA
Professional
History
- Co-founder and Director (2001 present)
Lumni Inc., Lumni structures and manages funds that invest in
students future earnings, Miami, FL
- Batten Fellow (in residence 2001 2003)
The Batten Institute
Darden Graduate School of Business Ad ministration, University of
Virginia
Charlottesville, VA
- Summer Associate (Summer 2000)
ValuePartners LLC.
Italian Strategy Consulting firm
Milan, Italy
- Economic Studies Analyst. (1997 1999)
Sercor S.A. (formerly Sigma S.A.)
Internal consulting for large Chilean conglomerate, Santiago de
Chile, Chile
- Physics Teacher (1997)
Colegio Los Nogales, Bogot, Colombia
Educational Background
& Publication Records
- Master of Arts in Economics, 2005
Fields: Economic Theory, Labor Economics
University of California, Berkeley
- Master of Business Administration, 2001
Darden Graduate School of Bus iness Administration
University of Virginia
- Ingeniero Mecnico (equivalent to BS in Mechanical
Engineering), 1997 Universidad de Los Andes

Financing Education using Human Capital Contracts: Recent Experience from
the Field

Miguel Palacios
University of California at Berkeley

An individuals success in the knowledge economy requires large and recurrent investments in education.
How should these investments be financed? This paper argues in favor of Human Capital Contracts
(HCCs), contracts in which students agree to pay a fraction of their income upon graduation for a
predetermined period of time. The paper also briefly describes some of the government and private
initiatives that have used similar instruments, and analyses the experience of the private enterprises that have
implemented HCCs in selected markets of the United States, Europe, and Latin America. The paper
concludes with the lessons that these experiences provide for policymakers and private entities interested in
exploring HCCs as an alternative mechanism for financing education.






















Track C-3-3
(Miguel Palacios)

Occupation - , ,

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Colegio Los Nogales, ,

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- , 2001 ,
- Ingeniero Mecnico ( ), 1997,




:


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.
? (HCCs) ,
.
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. HCC
.


























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and know-how of three existing universities: University of Art and Design Helsinki, The Helsinki Business
School and the Helsinki University of Technology. The aim of the Innovation University is to be among the
best universities in education and research in the world by 2020, to be a truly international institution
attracting ambitious talent and best researchers from all over the world and to educate experts able to lead
multi-disciplinary innovation and business processes addressing major global problems.

The presentation will discuss the Finnish university reform and the ways to meet the rapidly changing
challenges of know-how of the 21
st
century.



Track C-4-1
Yrj Sotamaa

Occupation - President and Professor, University of Art and Design Helsinki
UIAH
Professional
History
Yrj Sotamaa has been President of the UIAH since 1986 and is an
internationally known expert of design, art and design education and
creative industries. He is a scientific advisor to universities in
Denmark, Korea and China. He is the Chairman of the Council of
Creative Industries in Finland and a member of the Round Table of
Design in Finland; the Chairman of the Executive Board of the Art
and Design City Corporation ADC, one of the major Living Labs in
Europe; and the Chairman of the Foundation of the Finnish Institute
in Japan. Professor Sotamaa is also a founding member the Finnish-
Swedish Academy of Industrial Design.

Educational Background
& Publication Records
Yrj Sotamaa is Honorary Doctor of Estonian Academy of Arts and
Honorary Fellow of the Royal College of Art, UK and received the
Sign of Honor, Latvijas Makslas akademija (Latvian Academy of
Art). Additional information can be found: www.uiah.fi



CULTIVATING MULTI-DISIPLINARY KNOW-HOW
- The Innovation University

Yrj Sotamaa
President, University of Art and Design Helsinki Taik

By hard work, strategic thinking and determination, the Finns have been able to make Finland one of the
most successful countries in the world. One of the most significant achievements is the Nordic type affluent
society with free education up to doctorate level, social and health care services available to everybody, small
income disparities, little poverty and wide participation of women participating to working life. Finnish
values, such as an appreciation of education and work, and an ambition to attain equality for women, and
technology optimism have also supported our success. Our innovation system is one of the worlds best if
contributions to R&D and the share of high technology in Finlands industrial production ad exports are used
as indicators. The country has also created global leaders in the ICT sector.

It is reasonable to talk of Finlands paradox, given that a very competitive, creative and skilful nation does
not attract investments and is not in the pole position in the race for high standard of living. Despite good
development and high rankings, our standard of living is not in par with the best countries: measured by
GDP per capita, we are in the 15
th
position. Finland is neither able to attract and retain talented young people
or top researchers. Immigrants represent about 1,7% of the population, while their proportion in Sweden, the
Netherlands and the United States is at least 10%. Foreigners represent about 6% of all doctoral students in
Finland, while their share is more than 15% in Switzerland, the UK, the USA, Australia, Sweden and
Denmark, for example.

One of the reasons for the paradox has been seen the higher education system. There is growing criticism
from industry leaders that level of education and research is not meeting the rapidly changing know-how
needs of the global companies. Our universities are good, but too far from the best universities in the world.
The gap grows through the reforms and massive investments to higher education in many European and
Asian countries. Therefore Finnish government has decided to launch a radical reform in Finnish university
system. The spearhead project is building the Innovation University by 2009. It brings together the resources
Switzerland, Finland and Sweden are the worlds most competitive economies according to The Global
Competitiveness Report 2006-2007, released by the World Economic Forum on 26 September 2006.
Denmark, Singapore, the United States, Japan, Germany, the Netherlands and the United Kingdom
complete the top ten list, but the United States shows the most pronounced drop, falling from first to
sixth.

Richard Floridas Creativity Index ranks Finland in position 2 after Sweden (2005).
and know-how of three existing universities: University of Art and Design Helsinki, The Helsinki Business
School and the Helsinki University of Technology. The aim of the Innovation University is to be among the
best universities in education and research in the world by 2020, to be a truly international institution
attracting ambitious talent and best researchers from all over the world and to educate experts able to lead
multi-disciplinary innovation and business processes addressing major global problems.

The presentation will discuss the Finnish university reform and the ways to meet the rapidly changing
challenges of know-how of the 21
st
century.




Track C-4-1
(Yrj Sotamaa)

Occupation - UIAH
Professional
History
1986 UIAH ,
, .
, , , ,

. ,
,
. -
.

Educational Background
& Publication Records
,
.
, www.uiah.fi
.





Track C-4-2
Luc Soete

Occupation - Director UNU-MERIT
Professor International Economics, University Maastricht
Professional
History
- the Department of Economics of UFSIA, University of Antwerp,
1973-1979
- the Institute of Development Studies and the Science Policy
Research Unit (SPRU) at the University of Sussex, England, 1979-
1986
- Visiting Associate Professor at the Department of Economics,
Stanford University, 1984-1986
- Professor of International Economics, Univesity Maastricht, 1986-
present
- Director MERIT, 1988-present
- Director UNU-MERIT, 2005-present
Educational Background
& Publication Records
- License Economics, Ghent, Belgium, 1968-1972, rank: great
distinction
- MA Dev.Econ., Ghent, Belgium, 1972-1973, rank : great distinction
- Phd Econ, Sussex, 1972-1977
- Recent publications
Soete, L., 2006, Information and Communication Technologies and
the New Regioanl Economy, in B. Johansson, C. Karlsson and R.
Stough (eds.), The emerging Digital Economy, Springer Verlag,
Berlin-Heidelberg, pp. 21-32.

Soete, L, 2006, Knowledge, policy and innovation, in Louise Earl
and Fred Gault (eds.), National Innnovation, Indicators and Policy,
New Horizons in the Economcis of Innovation, Edward Elgar,
Cheltenham, UK, pp. 198-218.

Soete, L., 2006, A knowledge Economy paradigm and its
consequences, in A. Giddens, P. Diamond and R. Liddle, Global
Europe, social Europe, Polity Press, Cambridge, pp. 193-214.
Soete, L, 2006, Voorwoord, in H. Sleurink (Ed.), Open Source
Jaarboek 2006-2007, Media Update vakpublicaties, Gorredijk, pp.
11-13.

Ghosh, R. and L. Soete, 2006, Information and Intellectual property:
the global challenges, Industrial and Corporate Change, vol. 15, nr. 6,
pp.
919-935.
21
st
Century challenges to national HR strategies:
Lessons from Europe

Luc Soete
Director of UNU-MERIT and Professor of International Economics,
University of Maastricht, The Netherlands

In this paper for the Global Human Resources Forum, the focus will be on the S&T workforce and in
particular S&E, the key human input factor into knowledge based societies. The S&T human capital factor
and the shifts in global demand play today a crucial role in any policy debate about the knowledge-based
society. The largest part of recent world wide growth and development has undoubtedly been associated with
an acceleration in the diffusion of technological change and world wide access to codified information. The
role of information and communication technologies has been instrumental here as has been that of more
capital and organisational embedded forms of technology transfer such as foreign direct investment which is
today as a percentage of GDP a decimal point greater than what it was fifty years ago and no longer limited
to the OECD world. By contrast labour markets, and with it the knowledge embodied in skills and human
capital have barely globalized, with the exception though of the mobile top tail of scientists, engineers,
managers, actors, football players or other creative talent.



Track C-4-2
(Luc Soete)

Occupation - UN
-
Professional
History
- UFSIS , , 1973-1979
- (SPRU),
, 1979-1986
- , , , 1984-1986
- , , 1986-
- MERIT , 1988-
- UNU-MERIT , 2005-
Educational Background
& Publication Records
- , , 1968-1972, :
- , , 1972-1973, :
- , , 1972-1977
-
, 2006, / , B.
, C. , R. () ,
, -, pp. 21-32.
, 2006, , , , ,
(), , , ,
, , pp. 198-218.
, 2006, , A. , P.
, R. , , ,
, , pp. 193-214.
, 2006, Voorwoord, H. (),
2006-2007, vakpublicaties,
, pp. 11-13.
R. , L. , 2006, : ,
, 15 6 pp. 919-935

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3
T
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4

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Track C-4-3
Sung-Mo Steve Kang

Occupation Chanellor, University of California, Merced
Professional
History
Chancellor Kang joined the UC Merced campus on March 1, 2007,
from UC Santa Cruz, where he served as dean of the Baskin School
of Engineering at UC Santa Cruz beginning in 2001.
In his six years as dean, he took a nascent program to significantly
higher levels of achievement during its second phase of development.
In recent years, he has forged important partnerships with the
California Institute for Quantitative Biomedical Research (QB3), the
California Institute for Information Technology Research in the
Interest of Society (CITRIS), and NASAs University Affiliated
Research Center. He attracted a $2 million National Science
Foundation program for Developing Effective Engineering Pathways
(DEEP) for community college students in the Silicon Valley region.
He has also served on the advisory boards for UCs COSMOS and
MESA programs.
He has taught and been a department head at several schools. At the
University of Illinois at Urbana-Champaign, he was honored as the
first Charles Marshall Senior University Scholar and directed several
research organizations. He served as visiting professor at the Swiss
Federal Institute of Technology at Lausanne, as well as several
universities, and taught at Rutgers University.
Before his career in education, Chancellor Kang worked for AT&T
Bell Laboratories, leading the development of the worlds first 32bit
microprocessor chips.
He has served on the advisory committee of the Silicon Valley
Engineering, Manufacturing and Technology Alliance and is a
member of Blue Ribbon Task Force on Nanotechnology, a federal-
state venture to promote California as the premier center for
nanotechnology research, development and commercialization.
Chancellor Kang holds 15 U.S. patents in electrical engineering. His
current research interests include lower-power, very large-scale
integrated (VLSI) circuits and nanoelectronics.
Educational Background
& Publication Records
Chancellor Kang earned his bachelor of science from Fairleigh
Dickinson University in Teaneck, N.J.; his master of science from the
State University of New York at Buffalo; and his doctorate from UC
Berkeley. All of his degrees are in electrical engineering.
Developing Traits for 21
st
Century High Technology Leadership

Sung-Mo Steve Kang
Chancellor, University of California, Merced

With rapid advancement of technologies in telecommunications, IT, transportation, the world has shrunk in
temporal space and has become much more densely connected. In this regard, the term global village is
fitting, but it does not fully convey the increasing complexity and challenges of the world. The grand
challenges in energy, water, food, environment, poverty, terrorism and war, disease, education, democracy
for expanding population are daunting. The future leaders in the 21
st
century science and technology need to
have holistic humanistic world views besides expertise knowledge in own fields and need to contribute to the
policy issues to make contributions scalable to the greater societies. It requires training and learning of
different world cultures and peoples, global issues, market trends, ethics, and global economy for future
leaders to be effective and productive. In this talk we will discuss the grand challenges of the 21
st
century,
transdisciplinary education and leadership, and the need for lifelong learning, collaborations across national
and cultural boundaries, and humanistic creating in the rapidly changing world.





Track C-4-3
(Sung-Mo Steve Kang)

Occupation
Professional
History
2007 3 1
, 2001
.
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(CITRIS)


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Educational Background
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Track C-5-1
Oliver Sparrow

Occupation - The Director of the Challenge! Network
- Fellow at the St Andrews Management Institute
Professional
History
Oliver Sparrow is the author of many publications, including five
books. He has written or edited much of this Forum. He is known for
his groundbreaking presentations, which are given to audiences
totaling well over ten thousand people in the course of a year. He has
substantial broadcast experience.

Oliver is a director, board advisor or non-executive director of a
number of companies. He is also director of a charity called the
Leadership Capacity Trust. He serves as a member of number of UK
government projects. He was a commissioner on the World
Commission on Globalization. He is senior fellow at the St Andrews
Management Institute.

Oliver spent the bulk of his career in Shell, chiefly in strategic
planning, corporate renewal and venture capital. Country assessments
- their stability, their weaknesses and potential - were and remain a
central aspect of this activity.

Oliver has lived and worked in a considerable number of countries,
predominantly in the Pacific, Asia and Latin America. He was born
in the Bahamas and brought up in Africa. He was educated at Oxford,
with a science and economics background which has since expanded
into many fields. He enjoys exploring wild parts of the world for
orchids, particularly the Himalayas.


Oliver owns and chairs Interactive Trek!Guides Limited,a company
which makes computer-based travel guides. That is, we take a
country such as Nepal or Per and construct an intricate description
of it. Customers buy a disk, and then roam the country at will. Joint
ventures with local organisations take the many queries that this
generates and offer them specialist travel services.


Oliver Sparrow
Director, Challenge Forum


What our group has explored, by contrast, is the new demands on senior management over the coming
decade. We describe the new environment in some detail. This is created by, indeed, technology; but also by
the facts of business economics in a highly connected, intensely churning and fast-changing world. Sources
of value will be quickly commoditised if not renewed. Over a billion relatively low-wage, educated people
will join the global work force. Transparency will be much greater than hitherto, with huge numbers of
analysts and scrutineers working to pull down barriers to knowledge and understanding. The defence and
development of intellectual property will be paramount importance.

Commercial renewal and general innovation need to be systematized if firms are to meet these demands.
However, the people with whom managers will have to work are very much more autonomous than hitherto.
One cannot order people to 'be innovative'. Indeed, success comes more from harnessing the networks in
which they operate rather than focusing on individuals directly. Many networks run beyond the firm's
boundaries, raising issues of common purpose, intellectual property, structured knowledge domains and the
like.

We show that this creates a set of completely new demands on senior management. Meeting these demands
implies a deep change in the HR discipline. It is now something of an 'orphan' activity, much as IT was in the
late 1980s. It will have to develop in radical ways in order to meet these challenges.

HR needs to become more evidence-based, and less founded on fashion and intuition. It needs to be able to
demonstrate what works in its tool kit, and where it works. For example: when does performance related pay
work and when does it not do so? To what extent is it possible to define and manage a career trajectory on
the basis of formal systems, such as psychometrics? Of what kinds of people are teams best constructed; and
what "space" does the idea of the team occupy? That is, what distinct kinds of team are there, and how are
they best managed? How do individuals relate to the team gestalt? What, in fact, are the fundamentals of
individual motivation, and how does this relate to possible motivational tools? How is HR-related risk to be
defined, managed, integrated with other functions?

I hope that this offers a flavour of the area where we normally work. I will, if you still wish me to do this, set
out to make sense of the title that you sent to me. In the absence of any significant recent contact with higher
education, however, I am not sure what I can say about it that is not very theoretical. (By contrast, the very
distinguished theoretical physicist, Lee Smolin, has just written a book called "The Trouble with Physics". In
this, he spends a hundred pages discussing the dysfunctional "sociology" of science in the US. He is located
at Perimeter Institute in Waterloo, Canada.)


Track C-5-1
(Oliver Sparrow)

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Track C-5-2
John B. (Jack) Park

Occupation - A contractor at SRI International
Professional
History
Jack Park is a contractor at SRI International, where he is developing
advanced artificial intelligence tools applied to the augmentation of
human cognitive skills. He creates applications for the DARPA-
funded Cognitive Assistant That Learns and Organizes (CALO).
CALO is designed to assist workers in the performance of day-to-day
business activities including meeting planning, document
preparation, and managing email and calendar.

Mr. Park has over 40 years of experience in the computer industry,
beginning with field engineering on IBM mainframe computers, and
including the development of expert systems for banking and clinical
informatics. He has taught courses in subjects ranging from Java
programming to wind and solar energy design and construction,
including a seminar on constructivist teaching practices in the
classroom.
Educational Background
& Publication Records
He is the author or co-author of over 30 technical papers on subjects
ranging from the aerodynamics of wind energy systems to, most
recently, federated knowledge organization systems. He has authored
two technical books, and co-authored and edited the Addison-Wesley
book _XML Topic Maps: Creating and Using Topic Maps for the
Web_. He has given invited addresses to the Extreme Markup
Languages Conference in Montreal, Canada, and to the Topic Maps
Research and Applications Workshop in Leipzig, Germany.

Just In Time Learning: A Tool-builders Perspective

Jack Park
Director, SRI International

Rapid and accelerating changes in job skills and knowledge requirements call for learning responses of
increasing complexity. Core life-long learning is necessary to function as thoughtful and productive humans
in society. Varieties of on-the-job training (OJT) and just-in-time learning (JITL) techniques are necessary to
support evolving learning requirements. We will take the tool-builders perspective in discussing the learning
frameworks necessary to support JITL, whether JITL occurs in OJT or in classroom or home settings. The
view that learning is a socially-mediated exercise is presented. We argue that the Dynamic Knowledge
Repository (DKR) framework suggested by Douglas Engelbart can provide an appropriate framework with
which to support learning of all kinds. We will sketch DKR applications and suggest ways to apply them to
both OJT and public learning opportunities.


Track C-5-2
(Jack Park)

Occupation - SRI - (conteractor)
Professional
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Track C-5-3
Jean-Franois Noubel

Occupation - Founder of TheTransitioner.org
Professional
History
Jean-Franis is a renown international thinkers and researchers on
Collective Intelligence, Wisdom and Consciousness (CIWC). He is
the founder of TheTransitioner.org, an international think tank and
non-profit organization in charge of developing this new discipline
and its related research projects. Jean-Franis has written hundreds of
publications and papers. He gives lectures and conferences around
the world, teaches and develops new programs for European and
American universities. He also gives advanced seminars and retreats
for organizations and people willing to become pioneers in CIWC.
His 25 years practice in martial arts allow him to extend the practice
CIWC to all planes of the being, and not just restrain it to mental
concepts.

Jean-Franis is also committed to building the next global monetary
system that will allow humanity to build an economy that is not just
based on what is scarce or profitable in the short term
(www.openmoney.info).

In the past Jean-Franis has lead different high-tech companies. He
was one of the founders of AOL France. His connection with the
corporate world allow him to provide strategic expertise for global
organizations, governments and NGO's.

He is engaged in non-violence and empowerment of the civil society.
He has the French nationality and lives in Provence, South of France.
The role of architectures in human resource management

Jean-Franois Noubel
Researcher in Collective Intelligence, Wisdom and Consciousness
Founder and President of TheTransitioner.org

Architecture, when understood in its broadest sense, refers to structured spaces in which we evolve
individually and collectively. These spaces can be easily accessible to our senses (building architecture,
space occupation), or partially perceived (language, money, social conventions, time...).

These architectures are so present and pervasive that people are usually not aware of them and take them as
the external reality that has always, and will always, shape the world.

We demonstrate that architecture plays a central role in collective intelligence, wisdom and consciousness
(CIWC). The same architecture will trigger the same collective outcomes no matter what topics, issues,
market places and players are in its center. A different architecture may empower or diminish the capability
of a community to deal with these given topics, issues, market places, players. Not only architectures
influence our capabilities, but they create new reality.

The planetary challenges addressed by humanity today are intimately related to the architecture in which
they are formulated. Changing the architecture is likely to lead to new realities in which these challenges
may be addressed totally differently, individually and collectively. In some cases the challenge may not even
exist anymore, it was just a byproduct of the architecture.

The civilization of pyramidal collective intelligence has invented specific architectures for itself. Some are
highly influenced by culture and local factors, others seem to be universal. Today any learning organization
seeking to improve its collective intelligence, wisdom and consciousness should become highly aware of
how architecture works, specially inside the different types of collective intelligence. People can be trained
to detect which architectures are surrounding them and decide to design new ones that can empower them.
They become architects rather than just being architectured. This is a whole new space opened to human
resources, learning and cognitive science.

Educational Background
& Publication Records
- Ph.D. in Chemical Engineering, Hanyang University, 1994
- Master in Chemical Engineering, Hanyang University, 1989
- Bachelor of Chemical and Educational Engineering, Chungnam
National University, 1983
- Study in CEDEFOP(European Center for the Development of
Vocational Training) Jan. ~ Mar., Greece, 2002


Track C-6-1
Jens Bjornavold

Occupation - Project manager/researcher
Professional
History
Jens Bjornavold is working in the Brussels office of European Centre
for Development of Vocational Training (CEDEFOP). Employed by
the centre since 1996, his main focus has been on research and
analysis related to transparency and recognition of qualifications and
validation of informal and non-formal learning. In recent years he has
been working on questions related to learning outcomes and how this
influences education and training policies and practices, for example
in the form of national and sectoral qualifications frameworks.
In the period 2000-2005 Bjornavold worked for the European
Commission, DG Education and Culture. During this period he was
closely involved in developing the Copenhagen-Maastricht process in
vocational education and training, the Europass and the European
Qualifications Framework.
Before entering the services of Cedefop and the European
Commission, Bjornavold worked as a researcher and research co-
ordinator in various Norwegian research organisations. His work
concentrated on the link between education and work, with a
particular emphasis on the role of adult education and training.

Educational Background
& Publication Records
- Candidatus Politicarum, Sociology of Work
He has published a number of reports, articles and books on these
themes.

The European Qualifications Framework and its potential impact on lifelong
learning policies and practises

Jens Bjornavold,
European centre for the development of vocational training (Cedefop)

This article discusses the potential impact of the European Qualifications Framework (EQF) on policies and
practises in the field of lifelong learning. The proposal for the European Qualifications Framework was
launched in September 2006 (Com (2006) 479). and outlines an overarching framework, defined through
learning outcomes, to be set up in Europe to facilitate comparison of qualifications and qualifications levels.
The purpose is to promote geographical and labour market mobility as well as lifelong learning. When
formally adopted (scheduled for mid November 2007), a process of implementation will start in 2008. Those
countries deciding to go along with the EQF will be asked to do this in two stages; The first stage - referring
national qualifications levels to the EQF - should be completed by 2010, the second - introducing a reference
to the EQF in all new certificates - should be completed by 2012.
The EQF is unique in several ways. It is the first international reference framework which covers the entire
scope of qualifications, from those acquired when leaving primary education to the highest vocational and/or
academic qualifications. It also represents the first effort to introduce an international framework fully based
on learning outcomes, thus making it independent of particular national and institutional characteristics (for
example duration and location of education and training) - traditionally complicating comparison and
transfer of qualifications Many countries - also outside Europe - has signalled great interest in the principles
behind the EQF.
The EQF, and its emphasis on learning outcomes, can be seen as an important instrument for the integration
of validation of non-formal and informal learning into existing qualifications systems and frameworks.
Such a development could contribute to an opening up of towards the important learning taking place outside
formal education and training institutions and thus facilitate lifelong learning.
The article discusses three main issues:
What is the motivation behind the EQF and which are the core elements of the framework?
How can the EQF be implemented at national level and how can we understand the rapid
development of National Qualifications Frameworks in Europe?
Can the launching of the EQF and the emphasis on learning outcomes - be seen as a way to
promote and facilitate validation of non-formal and informal learning


Track C-6-1
(Jens Bjornavold)

Occupation - CEDEFOP
Professional
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Track C-6-2
Jeong-Yoon Cho

Occupation - Research Fellow, Korea Research Institute for Vocational
Education and Training(KRIVET)
Professional
History
- From: October 2006 To: present
Research fellow, Team of Qualification System Study, KRIVET
Description of Duties: Study on Qualification System

-From: October 2006 To: December 2006
Deputy director, KRIVET & STEPI(Science and Technology Policy
Institute)
Description of Duties: Study on HRST(Human Resources in Science
and Technology)

-From: October 2003 To: September 2006
Director General, Department of Planning and Coordination,
KRIVET
Research fellow, Team of Qualification System Study, KRIVET
Description of Duties: Planning and Coordination of KRIVET
Research Activities Study on Qualification System

-From: January 2002 To: March 2002
Visiting Expert, CEDEFOP(European Center for Vocational
Training)
Description of Duties: Study on EU Qualification System and
Vocational Education & Training System
Study on EU Workers Mobility
Educational Background
& Publication Records
- Ph.D. in Chemical Engineering, Hanyang University, 1994
- Master in Chemical Engineering, Hanyang University, 1989
- Bachelor of Chemical and Educational Engineering, Chungnam
National University, 1983
- Study in CEDEFOP(European Center for the Development of
Vocational Training) Jan. ~ Mar., Greece, 2002

Skill Standards and Qualification Frameworks in the Asia-Pacific Region and
Korea

Jeong-Yoon Cho,
KRIVET

National Skill Standards System (NSSS) and National Qualification Framework (NQF) play a significant
role in vocational education and training, and skill recognition in the Asia - Pacific region, as they do in
many developing and developed countries. The need to improve the quality and effectiveness of vocational
education and training systems and the increasing mobility of skilled workers have been the main driving
forces behind need to develope NSSS together with skill recognition.
Japan, Malaysia, Hong Kong, Philippines, Singapore, Sri Lanka, India, Fiji etc. have been establishing and
implementing their own NSSS and NQF. Also ILO (International Labour Office) suggested Regional Model
Competency Standards (RMCS) and Regional Model Qualification Framework (RMQF), being used in
various ways to underpin efficient and effective skill development and recognition in the Asia-Pacific region.
Achieving mutual recognition of skills and qualifications based on NSSS has been regarded as enhancing
worker mobility and confirming the international standard of locally produced goods and services.
Korean government (mainly Ministry of Education and Human Resource Development, and Ministry of
Labour) has been prudently introducing Korean-version skill standards and qualification framework for
human resource development at national level, and also conducting mutual recognition of IT qualifications
with Japan and China to facilitate skilled workers' mobility across borders.


Track C-6-2
(Jeong-Yoon Cho)

Occupation
Professional
History

1993. 3 ~ 1995. 3 /
1995. 4 ~ 1997.10 / /

1997. 6 ~ 1998. 2 / / ,

1999. 3 ~

1999. 6 ~ APEC Engineer Monitoring
committee
2002. 1 ~ 2002. 3 CEDEFOP visiting expert
1997. 6 ~ 2003 ,
, ,
2003. 11~ 2006. 9
2006. 6 ~ 2006.12 HRST
2006. 10~


1999 ~ /

Educational Background
& Publication Records

/ /
: 12

/ () /
:






(National Skill Standards Systems: NSSS) (National
Qualification Framework: NQF)
.
, NSSS
.
, , , , , , NSSS
. , (International Labour Office: ILO)

(Regional Model Competency Standards: RMCS) (Regional
Model Qualification Framework: RMQF) .
NSSS
.
( )
,
IT .












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(
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(
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(
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Track C-6-3
Alberto Rodriguez

Occupation - Lead Education Specialist
Latin America and the Caribbean Region, The World Bank Group

Professional
History
Alberto Rodriguez, a Colombian national, joined the World Bank in
1997. He is a Lead Education Specialist working with the Latin
American and Caribbean Region.

He works on system-wide educational reform issues with particular
emphasis on their effects on schools. He currently leads the policy
dialogue and is Project Manager for World Bank education activities
in Brazil, Colombia, and Bolivia, and has consulted in the past in
the United States, Ecuador, England, Canada, Indonesia, Singapore,
and Dominican Republic. His interests and experience are in
educational administration and management, specifically in issues
such as financing of education systems, decentralization, school-
based strategic development, and secondary education.

Prior to joining the World Bank, Dr. Rodriguez was a school teacher
and administrator for 7 years, was an administrator in a private Bank
in Bogot- Colombia for 2 years, worked at the High/Scope
Educational Research Foundation as Fellow and as Director of the
Adolescent Division, and was the Technical Director of the Ministry
of Education in Colombia.

Over his career, Dr. Rodriguez has published numerous articles.
His publications include Brazil- Knowledge and Innovation for
Competitiveness (2007); The Challenge of School Autonomy:
Supporting Principals(2003), and a Chapter in Sages recently
published Handbook of Applied Developmental Science called
Positive Youth Development in the Context of National
Development: The Emerging Youth Agenda in the Dominican
Republic(2003). Other publications include Educao Secundaria
no Brasil: Chegou a Hora(2000), Los Insumos Escolares en la
Educacin Secundaria y su Efecto Sobre el Rendimiento Acadmico
de los Estudiantes (1998) and The Effects of Institutional Factors
on School Engagement among Students in Middle-level Schools
(1996)
Educational Background
& Publication Records
Dr. Rodriguez holds a BS in Industrial Engineering, a MA in
Educational Administration, a Master in Public Administration, and a
Ph.D. in Educational Policy and Administration from the University
of Michigan.

Human Capital and Innovation: Key Contributors in the Growth Agenda

Dr. Alberto Rodriguez
Lead Education Specialist, Latin America and the Caribbean Region,
The World Bank Group

Brazil has made considerable progress toward macroeconomic stability since reform measures began to take
hold in the early 1990s, and its economy has produced stronger growth as a result.an average of 2.5 percent
annually over the past decade. Nevertheless, from an international perspective, Brazils level of economic
growth is still a matter of significant concern. Compared with either OECD countries or competitors such as
China or India, Brazil not only is growing slowly, it is falling farther behind. In 1980, Brazils per capita
purchasing power parity was about 42 percent that of OECD countries. Twenty-five years later, it had fallen
to under 29 percent of OECD countries.


Track C-6-3
(Alberto Rodriguez)

Occupation -
Professional
History
1997

.

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Educational Background
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- ,
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1990 ,
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Track S-1-1
Joaqun Beltrn-Antoln

Occupation - Professor, University of Barcelona
Professional
History
Research fieldwork on international migration processes at the
Peoples Republic of China: Zhejiang University (1990-1992) and
Beijing University (1992-1993).
Professor of East Asian Studies at the Institute of International and
Intercultural Studies, and at the Faculty of Translation and
Interpretation of the Autonomous University of Barcelona.
Editor of the Contemporary China Library at Bellaterra Publisher
(Barcelona)
Member of the Asia Programme of the CIDOB Foundation.
Main researcher in different research projects. At this moment:
Asian entrepreneurship and transnationalism in Spain (CIDOB);
Interculturality of East Asia in the age of globalisation (Ministry of
Education); The Chinese, Indian and Japanese communities in
Spain (Ministry of Labour and Social Affairs)
Educational Background
& Publication Records
P.h. D. in Sociology and Political Sciences by the Complutense
University of Madrid, Spain
(2004) La presencia china en el mundo (Chinese presence in the
world). Barcelona:UOC.
(2005) La interculturalitat (Interculturality) Barcelona: UOC
(2006) ed., Las disporas de Asia Oriental en Europa Occidental
(East Asian diasporas in West Europe). Documentos CIDOB-Asia, n
13
(2006) ed, Perspectivas chinas (Chinese perspectives). Barcelona:
Bellaterra.
(2006) et al. ed., Empresariado tnico en Espaa (Ethnic
entrepreneurship in Spain). Madrid: Ministerio de Trabajo y Asuntos
Sociales.
ASIAN TRANSNATIONALISM IN WEST EUROPE. A BORDER
APPROACH

JOAQUN BELTRN-ANTOLN
AUTONOMOUS UNIVERSITY OF BARCELONA, SPAIN


West Europe is the Far West from the geographical point of view of the Asian people living in the East part
of the Eurasian continent. The metaphor of the Far West, as a border territory ready for new settlement and
ventures, is very useful to describe the deployment of different Asian transnational networks. Europe, and
specially the South West (Italy and Spain), is the last frontier for the Asian transnationalism, with only a
significative presence after the Second World War, and in many cases till the 1980s and 1990s. West Europe
was a virgin forest, a new border with opportunities to be successful beyond America, Australia and some
places of Africa with already established Asian networks, including intra-Asian regional networks.
From the very beginning it was an individual(-family) deployment, with very little institutionalisation. Later,
both the state and big companies added to the presence of Asian people in Europe. Specially important was
the participation of Japan and South Korea companies during 1970s and beyond.
Two kinds of Asian transnational networks are at play in Europe: first, the institutional (global companies)
from the top; and second, the individual(-family) oriented from below. Transnationalism has to be with
overcome borders and frontiers, but at the same time explores and includes new territories in the continuos
expanding networks. The efficiency of the transnational deployment is a matter of fact for the trasnational or
global companies, and the same for the individual(-family) settlement in different parts of the world at the
same time. South West Europe is a good example of the multinodal operation of transnational links that go
beyond the origin-destiny, bidirectional and bilocal transnational approach. Many Asian people and
entrepreneurs in South West Europe are part of networks with many localized nodes around the world, and
not only with their origin countries. They mobilize all kinds of capital (economic, cultural, social, symbolic,
affective) and information that flow by the transnational links in all the directions in order to be competitive
and to prosper.
The triangulation agenda (Asia-Latin America-Europe) promoted by the Spanish government is shortsighted because
doesnt take into account the efficiency of the already established Asian transnational networks in the country.








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Track S-1-2
Shinji YAMASHITA

Occupation - Professor, Cultural Anthropology at the University of Tokyo
Professional
History
Shinji YAMASHITA is Professor of Cultural Anthropology at the
University of Tokyo and a former president (1996-98) of the
Japanese Society of Ethnology (currently, Japanese Society of
Cultural Anthropology). His research focuses on the dynamics of
culture in the process of globalization with a special reference to
international tourism and transnational migration. His regional
concern is with Southeast Asia, particularly Indonesia and Malaysia,
and Japan.
Educational Background
& Publication Records
He received his BA in cultural anthropology at the University of
Tokyo, and his MA and PhD in social anthropology at Tokyo
Metropolitan University.

His books include Globalization in Southeast Asia: Local, National,
and Transnational Perspectives (co-ed. with J.S. Eades, Berghahn
Books, 2003), Bali and Beyond: Explorations in the Anthropology of
Tourism (translated by J.S. Eades, Berghahn Books, 2003) and The
Making of Anthropology in East and Southeast Asia (co-ed. with
Joseph Bosco and J.S. Eades, Berghahan Books, 2004).


Transnational Human Flows from and to Japan in the Age of Global Migration

Shinji Yamashita
The University of Tokyo

Abstract: In 2006, 17.5 million Japanese traveled overseas and Japanese residents outside Japan numbered 1
million. On the other hand, 7.3 million foreigners came into Japan (approximately 70 percent of them were
from Asian countries) and the documented foreign residents in Japan amounted to 2 million including
800,000 guest-workers. The image of homogeneous Japanese society within Japan is drastically changing.
Examining transnational human flows from and to Japan in the age of global migration, this paper discusses
the distinctive features of this trend of human mobility in relation to the changing demographic and socio-
economic-cultural patterns in the contemporary Japanese society with a special attention to the formation of
transnational communities.





















Track S-1-2
(Shinji Yamashita)

Occupation -
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Track S-1-3
Sang-Dae Hahn

Occupation - Professor, Myongji University
Professional
History
Professor Hahn, Sang-Dae established the Department of Korean
Studies at the University of Sydney in 1989 in Australia and lectured
on Korean language, Korean history and culture and Overseas
Korean community Studies, for a number of years before returning to
Korea in 1996. He also was the editor-in-chief of Daehan Shinbo, a
Korean community newspaper in Australia.
He was one of the core members of The Overseas Korean Scholars
Forum formed by the overseas ethnic Korean scholars from its
inception in 1983 based in New York. He has been lecturing The
Overseas Korean Community Studies at Myongji University and has
been invited to various universities and government organizations for
talks and papers as a leading scholar in the field. Currently he is one
of the editorial columnist for the Jae Wae Dong Po
Shinmun(Overseas Korean Newspaper).

He is traveling around the world frequently visiting the overseas
Korean communities for the meetings with their leaders and scholars
for the research and collaboration. Recently, he visited North Korea
and had meetings with the officials from the Department of the
Overseas Korean Community of the North Korean government.
Educational Background
& Publication Records
He is the author of:
Korean 1 & 2 ( Sydney University)
Sino-Korean (Sydney University)
Overseas Korean community (Myongji University)

His interested fields are :
Korean language
Singing
Baduk (also called the game of Go)
The Trans-national Korean network

Sang-Dae Hahn
Professor, Myongji University

In the age of globalisation, the flow of information, commodities and capital across nation-state borders has
become common, as well as the flow of human spatial mobility. New information, communication and
transportation technologies are bringing the world closer together.

The global mass migration has increased rapidly and thus family members are spread throughout different
countries. The concept of the family changes when it can no longer be connected to one country of origin and
to a patriarchal concept of a family. Being a stranger, encountering others and finding a place a home - in
the world puts families in challenging situations.

Korea is known as the most racially, linguistically, and culturally homogeneous country in the world. The
Confucian hierarchical value system works to create a unique inter-personal relationship among Korean
family members, aged and young people, men and women and so on. The 2nd generation of Korean migrants
are born and educated in different countries and their value system is quite different from that of their parents.
I looked at the trans-national families.

Despite the socialist state experience for more than 60 years, North Korea still preserves and practices the
traditional customs. Will this kind of Korean way of thinking and value system work to contribute to the
unification and solidarity among Koreans scattered around all over the world? What can the role of
unification be for 7 million overseas Koreans? What can be the prospect of utilizing North Korean manpower
to meet the requirements of the South Korean capital and techniques before unification?
Some big news has drawn the attention of Overseas Koreans lately.
They are: 1) Inter-Korean Summit Meeting in Pyongyang
2) Designation of Overseas Koreans Day
3) Koreans Overseas Will Get Suffrage From 2009
This paper is mainly divided into two parts:
1. The relationship between South Korea and the overseas Koreans
a) Dispersion of the Korean Diasporas
b) Global Korean Network
c) The Significance of Globalisation
2. The relation between South and North Korea
a) Historical background
b) Isolation of North Korea
c) Economic Prosperous of South Korea
d) The South-North Talks





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1
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6

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2
0
0
7
)


1
Human Resources Development in the Arab World

Dr. Mongi Bousnina
Director General
The Arab League Educational, Cultural and Scientific Organization

It is a great pleasure for me to be among you here in this world forum devoted to the theme of
human resources in the context of a futuristic view that seeks appropriate solutions for future
generations, in a world confronted with the challenges of globalization and rapid changes in the
various domains of life.
Thanking the organizers of this forum for their kind invitation and their enabling the Arab
League Educational, Cultural and Scientific Organization (ALECSO) to voice the Arab
countries concern to this international gathering, I am pleased to present in this paper the
member states joint conception of the future of human resources development in our region, a
conception embodied in the Plan for the Development of Education in the Arab Countries
which was adopted by the Arab Summit held in Riyadh in March 2007, on the basis of a project
presented by ALECSO in cooperation with the General Secretariat of the League of Arab States.

It was indeed an historical event for education to be raised to the highest level of concern of the
Arab States leaders, a concern behind which stands a strong will to develop education and a
greater awareness of the necessity of comprehensive political, social and cultural reform. This
awareness has become manifest since the Tunis Summit in 2004, as a consequence of the
various worldwide changes with which we have had to keep pace and to adapt, and of the pains
the Arab countries have been experiencing within an internal dynamics resulting from a set of
political interactions and social and cultural transformations.

The declaration issued by the Tunis Summit was tantamount to a comprehensive program
agreed to by all the Arab leaders, which set the foundations of reform, including support for the
bases of democracy, strengthening of economic reform, concern for children, youth and women,
and development of educational systems.
If education enjoys priority in this wave of reform, is due to the fact that education is
undisputedly the basis of development and the locomotive of change in every modernizing
project that aspires to achieving its objectives. The Arab countries have built the foundations of
their modern renaissance on education, and soon after independence, have strongly invested in
human capital in the hope of overcoming economic and social backwardness and of promoting
their societies. Today they find themselves confronted with new and increasing challenges that
can be won only through a developed education which, along with developments in the other
2
sectors of society, makes it possible to keep pace with the plethora of changes we have been
experiencing since the end of the past century, including geopolitical transformations that have
altered all rules and methods, and thrown into confusion the international value system, a
growing economic and cultural globalization which is doing away with traditional frontiers
between countries and transforming the world into a vast market, and a bewildering scientific
and technological development with its patterns and products, and its material and moral
consequences.

In the face of this new reality, we, Arabs, are left with only one of two options: either to ride the
wave of change and development, or accept slow death and live on the margin of history.

In the struggle for survival in which we are engaged, and in the midst of the above mentioned
transformations, the only way left for us is to reinforce our economic and cultural
competitiveness and to wet our determination to adapt to the new developments taking place on
the world scene, in order to belong to the new universal system, but without renouncing our
identity or forsaking the authentic values that are specific to our societies.


In a highly competitive world and a rapidly expanding labour market, human resources
constitute our best tool to win the challenge, particularly with the emergence of new specialties
and the disappearance of others. This requires from the educational system and its graduates a
renewed capacity to adapt to this changing reality and to their national, regional and world
environments.

For this reason, the learners picture we have drawn in the Plan for the Development of
Education in the Arab Countries, is one of an individual who is capable of acquiring, controlling
and producing knowledge, of practicing life skills, of contributing to high productivity and
working within society. He is also an individual capable of coexisting within the larger human
community, of partaking in the age of globalization, of knowledge explosion, and of expanding
communication channels. We have also wanted the graduate of our future educational system to
be an individual capable of self-achievement, of expanding his options, of practicing his rights
and duties, and of fulfilling his commitments as an individual, and as a family and social
member, as well as a productive and creative citizen, all of that in the context of a distinction
guided education that adopts creativity and excellence as an approach to learning.

3
This multidimensional conception of the learner in our Arab countries is inspired by the needs
of our Arab society and the surrounding world environment. This conception can be embodied
only through our own efforts, our own will and our own competences. Our approach to
educational development in this Plan has therefore, been a national Arab one. We deem that the
policies required for development should emanate from dialogue between the Arab countries
themselves, within the framework of joint Arab action, and cannot be imposed from the outside.


We do not, however, object to enriching our plan with successful experiences from outside the
Arab world. In fact, we consider that to be a necessity for us to keep pace with world innovative
educational trends, and remain open to the Others educational dimension, hence the
participation of UNESCO and the Council of Europe in the large scale consultation we have
undertaken about the Plan.

Ladies and Gentlemen,
Animated by this spirit, we moved to develop a plan for the development of education in the
Arab countries. Before defining the main features of this plan we diagnosed the state of Arab
education at the beginning of the 21st century. The diagnosis revealed a number of enduring
weaknesses in our educational systems, particularly:
- The presence of 8 million children, including 5 million females, out of school, in the age
category between school age and basic education age ;
- A high percentage of school perdition in rural areas, particularly among females, which
contributes to regression into illiteracy, a phenomenon from which the Arab world
enduringly suffers (about 70 million illiterates most of whom females) ;
- The low percentage of children enrolled in preschool education (15% of the
corresponding age category), and the dissemination of kindergartens in urban areas, to
the exclusion of rural areas, and the quantitative and qualitative shortage of educators
relatively qualified to educate children at the kindergarten stage;
- The lack of concern with the education of those with special needs (the handicapped and
the gifted), whether in terms of the efforts that should be made for the early detection of,
and caring for, gifts and handicaps, or the special preparation and training to take care
of these categories of children ;
4
- The shortage of vocational and technical education institutions in general, and their
remoteness from production places, and their inaccessibility compared to general
education institutions, as enrolment in TVE institutions does not, in any case, exceed
15% of enrolment in secondary and higher education levels, despite the signs of gradual
concern with it, as a result of economic and social developments.
- The low enrolment in higher education which, by the year 2010, will involve only 20%
of the18-23 age category;
- The enrolment of students in literary studies in larger percentages than in scientific and
technical studies ;
- The lack of adequacy between the educational system and the labour market, which
results in a large increase in the number of unemployed degree holders ;
- The educational systems need for more development and innovation as regards
educational curriculum contents, teaching methods and technologies, evaluation
methods, and quality systems. This is due to the prevailing curriculum and teaching
methods in most Arab countries, which focus on dictation and lower educational
objectives such as recognition and memorization, to the detriment of the higher
objectives such as application, analysis and evaluation, and of creativeness and critical
thinking ;
- The low expenditures to establish solid grounds for scientific research ; indeed, the
average expenditure on scientific research does not exceed 0.2% of the Gross Domestic
Product, a percentage which is one of the lowest in the world, if not the lowest;
- Inefficiency of teacher education programs, and the lack of concern endured by teachers
in various domains (limited salaries, low social status).
- The difficulties faced by expenditures on education ; indeed, financing education suffers
from crises whose sharpness varies from one country to another, in addition to the
imbalance in the allocation of resources to educational stages according to needs and
importance, and high expenditures on administrative aspects, at the expense of the
qualitative development of education.

5
In the light of this diagnosis we proceeded to set the main features of the Plan, beginning with
its inclusion in the context of major political, social and educational orientations, the most
important of which include:
- The gradual move towards democracy, consultation and concern with education for
democracy and human rights ;
- The adoption of a long term perspective in the processes of educational development
and reform as part of the restructuring of the national economy and social aspects ;
- Commitment to the provision of quality education for all and the necessity to link
competence in the utilization of fairly distributed resources;
- Expansion of the participation of civil society organizations and nongovernmental work
in formal and informal education ;
- Reliance on standards and scientific research in designing and applying educational
reforms ; enhancing the level of teachers at all educational levels in terms of habilitation
and rehabilitation ;
- Using new information and communication technologies in the transmission and
production of knowledge.


Based on these orientations, we built the Plan on a philosophy of education essentially focused
on the provision of education for all as one of human rights, and endowing the learner with the
tools of knowledge and development of his abilities, in order to achieve self-fulfilment on the
one hand, and to enable him to effectively contribute to the various development efforts, on the
other.

This educational philosophy emphasizes the learners concept of citizenship which constitutes
the foundation of a social contract that defines rights and duties and raises the learner to the
level of social responsibility, in addition to inculcating the meanings of justice and peace, and
the human and religious values derived from the teachings of Islamic religion and from respect
of other cultures and religions according to belief in, and conviction of the right to difference, so
as to strengthen the sense of belonging to the Arab nation, and ultimately to guarantee
worldwide coexistence, and support national identity with universal identity.

6
These intellectual and civilizational approaches to the issue of educational development led us
to draw up the following broad outline of the pursued development:
- To ensure the right to education for all without any distinction or discrimination ,
- To guarantee the quality of education at all levels and in all educational components,
- To link the development of education with the needs of comprehensive, integral and
sustainable development,
- To ensure partnership between government authorities and all components of society to
achieve the objectives of education,
- To build policies, strategies and plans on established and documented knowledge.
Based on this broad outline, we defined for every educational stage from kindergarten to the
university specific objectives. Some of these objectives are quantitative and relate to
improving enrolment rates for the different educational stages; others are qualitative and relate
to improving the quality of educational systems and developing their internal and external
efficiency.
To make sure that the Plan will not remain a dead letter, we backed it with implementation
measures, namely:
a. The constitution of five working groups to undertake a thorough examination of the
main themes of the Development Plan and set the practical conceptions to implement
them. These working groups involve the following themes : (1) the right to education
for all, (2) the quality of education, (3) education and development, (4) the governance
of educational systems and partnership between public authorities and civil society
organizations , and (5) Arab solidarity in the field of education ;
b. The creation, by ALECSO, of an Arab education watch/observatory to support the
efforts of these groups and to gather and provide information on education in the Arab
countries. ALECSO will also set up a consultative committee for the development of
education to follow up on the work of the committees and submit to the Secretary
General of the League of Arab States, and from the latter to the Arab Summit, reports
on the progress achieved in the implementation of every theme ;
c. A time schedule for a decade of reform that extends from 2008 to 2018, with the first
two years as a preparatory stage during which the working committees will be formed,
the necessary studies conducted, and detailed implementation plans set for every theme
in the Plan ; and
7
d. The financing of the plan, which, as you know, is the sensitive aspect of moving from
theory to implementation. In this respect, we have proposed a number of alternatives at
the country and Arab levels; I will focus on the second level, given the Arab character
of the Plan.

At the Arab level, it was agreed that ALECSO and the General Secretariat of the League of
Arab States, in cooperation with international and regional organizations, will elaborate a
document for the financing of Plans activities, which will be presented to the Arab parties and
to donor countries and organizations. The General Secretariat will contact Arab and
international funds to seek funding sources for the Plan. Other proposals include opening a
special account to finance the implementation of the Plan under the supervision of ALECSO
and the General Secretariat of the League of Arab States.

Concerning the next implementation phase, ALECSO is pleased, as part of its opening onto
international educational experiences, for South Korea to be a partner for the Arab countries in
the Plan for the development of education in, by sharing with the Arab countries its advanced
experience in education in general, and in higher and advanced technological education in
particular. We believe that this advanced education is one of the main reasons behind the
Korean miracle and Koreas ranking among the major countries in the production of, and
creativeness in advanced technology, with a great deal of distinctiveness.

On behalf of the Arab countries, ALECSO is ready to start a new, unprecedented cooperation,
with Korean universities and institutions of scientific research and technological development,
and connect them with similar institutions in the Arab countries. Through this cooperation it is
also possible to reach forms and mechanisms that permit South Korea to contribute, in one way
or another, to the financing of a number of projects and programs that the Plan will propose in
the next stage, or to partake in them through provision of technical expertise.

This cooperation which we hope to establish in the educational and scientific fields must go
beyond the transient framework of the plan for the development of education in the Arab
countries, to include, for longer terms, larger fields such as the reinforcement of students and
teachers exchange between Arab and Korean universities, the preparation of common research
and studies in advanced scientific and technological fields, enabling Arab researchers to obtain
training in Korean research and industrial institutions, holding scientific seminars to exchange
8
experts and experiences, and implementing joint model programs in specific priority fields for
both parties.

We remain convinced that this cooperation, whether on the bilateral level, or on the larger Arab
scale level, will have beneficial effects on our higher education and scientific research
institutions, considering the importance of the Korean experience in these two areas, in addition
to strengthening the friendly ties and mutual respect between the Arab and Korean peoples.

Ladies and Gentlemen,
We are deeply aware of the difficulties relating to the financing of our plan, and we will
endeavour to overcome these difficulties through traditional international and regional
cooperation channels, but also through Arab solidarity. Education will always remain our
common concern, and the duty of solidarity calls upon us to seek new solutions to finance the
activities of the Plan, particularly in the less developed Arab countries.

We are also fully aware, as we embark on the implementation phase, that the development of
education cannot be summed up in technical reforms; indeed, educational development means,
in essence, a change of mentalities and reaching beyond what exists to what is better, as well as
belief in the effectiveness of change, the aspiration to achieve a different, knowledge dominated
society; but it means, above all, a political will to bring about change.

Fortunately, the Arab countries are not short of such a will; nor are they short of the tools to
translate this will into action. Therefore, we remain hopeful that Arab education will not, after
implementation of the Plan, continue to be what it is in 2007. This is the great challenge
awaiting the Arab countries during the coming decade, 2008-2018. It may also be the test
through which we will measure our ability, as Arabs, to keep pace with the world surrounding
us, and our capacity for self-affirmation and survival.

Thank you for your attention.



Track S-2-3
Ayoub M. A. Kazim

Occupation - Executive director of Dubai Knowledge Village (KV) of Dubai
Technology and Media Free Zone Authority (TECOM)
Professional
History
Dr. Kazim has an extensive experience in technical, administrative
and academic fields for more than 17 years through working at Dubai
Municipality and UAE University in Al Ain. Moreover, he is actively
involved in research where he published numerous articles related to
renewable energy, hydrogen energy, fuel cells and energy policy and
economics.
Educational Background
& Publication Records
- B.Sc. in Mechanical Engineering from University of Alabama in
1989
- M.Sc. in Mechanical Engineering from Polytechnic University in
New York in 1994
- Ph.D. from University of Miami in 1998


Role of Internationalization of Higher Education in today's Globalized World -
Dubai Case Study

Ayoub M.A. Kazim
Executive Director, Dubai Knowledge Village, UAE


In the globalized world we live in, major organizations and academic institutions set their goals to
internationalize their goods and services including best practices to other parts of the world. The objective of
this presentation is to explore the changing nature of universities role in the globalized world and the impact
on their vision and mission to respond to the growing market needs for higher education in the international
arena. A significant portion of universitys role and responsibilities lies in developing human capital by
transferring knowledge internationally. In the presentation, Dubai and the Gulf region were taken as a case
study of a testing ground for international higher education providers to take their programs and services
outside their geographical and physical boundaries in order to develop human capital hence contribute into
knowledge economy and promote creativity and innovations in the region. Major projects in Dubai such as
Palm Island (Nakheel), Ski Slope, Burj Al Arab are the product of such educational initiatives.

















Track S-2-3
(Ayoub M. A. Kazim)

Occupation - (TECOM)
(KV)
Professional
History
- 17
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Educational Background
& Publication Records
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y
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Track S-3-1
Chris Bilton

Occupation - Professor, University of Warwick
Professional
History
Dr Chris Bilton has been the director of the MA in Creative and
Media Enterprises since its inception in 1999. Dr Bilton worked in
the cultural sector for ten years before coming to Warwick, touring
Britain and Europe as a writer, performer and manager with
Balloonatics Theare Company and working as Arts Development
Officer for City of Westminster Arts Council in London. He has been
a lecturer at the Centre since 1997.
Dr Bilton has published widely and presented papers on policy and
management in the creative industries at conferences in Taiwan, the
Netherlands and the UK. He has recently written a book on the
relationship between management and creativity, published by
Blackwells in 2006. He completed his PhD, an examination of
cultural democracy in the UK and the US from 1870 to 1990, at the
Centre for Cultural Policy Studies in 1998.
Dr Bilton also ran the 'New Cultural Democracy' seminars in London
and Birmingham in 1998. He is the External Examiner for the
University of Westminster MA in Music Business Management.
Educational Background
& Publication Records
PUBLICATIONS
Bilton, C., Management and Creativity: from creative industries to
creative management (Blackwells, 2006)
Bilton, C., Wilson, D. and Cummings, S., Strategy as Creativity in
David Wilson and Stephen Cummings (eds.), Images of Strategy
(Blackwells, 2003)
Bilton, C., and Leary, R., 'What Can Managers Do for Creativity?
Brokering Creativity in the Creative Industries', International Journal
of Cultural Policy Vol. 8 no. 1 (2002), pp. 49 64
Bilton, C., Disorganised Creativity: the challenge for British
cultural policy for the creative industries, Boekmancahier Vol. 45
(September 2000), pp. 17 39
Bilton, C., Risky Business: the Independent Production Sector in
Britains Creative Industries, International Journal of Cultural Policy
Vol. 6, no. 1 (1999), pp. 17 - 39
Bilton, C., The New Adhocracy: Strategy, Risk and the Small
Creative Firm (Coventry: Centre for Cultural Policy Studies
(Working Paper no. 5), 1999), pp. 29


Creativity in management: paradoxical thinking

Chris Bilton
University of Warwick

The paper examines the relationship between creativity and management. In theory at least, management
should accommodate an element of creativity - for example imagination, vision and an ability to take risks.
Yet in practice management can also be resoundingly uncreative formulaic, linear and introverted.
Similarly creative processes are to some extent deliberately managed, either by the creative individual or
through collective systems and interactions. Yet the stereotypical Western view of creative genius insists
that creative people, processes and products are inherently unmanageable. At a time when the creative
industries are recognised as making a significant contribution to the global economy, and when
unpredictability, risk and innovation have become mainstream topics in management theory and practice, a
creative approach to management seems timely.

This paper attempts to understand some of the reasons behind our failure to develop a more creative
approach to management. It is suggested that part of the reason is a lack of clarity on the meaning of
creativity, and an equation of creativity with novelty and individual talent.

Alternatively, this paper proposes a three part definition of creativity as process, content, and outcome, and
highlights the dual nature of creative thinking as a complex, multifaceted process. Following this, the paper
argues that creative processes depend upon paradoxical thinking.

This definition of creativity is applied to an understanding of creative management as a collective process
requiring a capacity for contradiction, paradox and diversity. This collective capacity correlates with Frank
Barrons identification of the ego strength which allows creative individuals to tolerate contradictions.

It will be argued that in the absence of such a capacity for paradoxical thinking, management has failed to
be creative. This problem of uncreative management is traced to underlying attitudes in education and
cultural policy, as well as in management theory.

Finally some alternative, perhaps more creative approaches to management will be considered, together
with the conditions which might make such approaches sustainable in the future.

KEYWORDS: creativity; creative management; bisociation; creative industries; cultural policy



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Track S-3-2
Hajime Taniguchi

Occupation - Executive Director, AVEX International Strategy & IP Strategy
Professional
History
Born in 1960 in Tokyo, Japan.

Joined Sony Music Publishing Japan (then CBS/Sony Songs) in
1986.

Joined Avex in 1994. In 1996 became a board director.

Currently Managing Director of Avex Group Holdings Inc., in charge
of International Strategy and Intellectual Properties Strategy.

Currently also Council of JASRAC (Japanese Society For Rights Of
Authors, Composers and Publishers), and Executive Director of
MPAJ (Music Publishers Association of Japan).
Educational Background
& Publication Records
Graduated from Belmont University (then Belmont College) in
Nashville, TN in USA in 1986 with BA in Commercial Music.


Hajime Taniguchi
Avex Group Holdings Inc.

I will be introducing the group of companies in Avex Group to better learn what we do and what kind of staff
members are sought.

I will also talk about the way we recruit new staff and how they are treated as far as employment conditions
are concerned.

Internal seminars and trainings are also explained although much of the skills are best developed through so-
called OJT (On The Job Training).

We have a unique systems in salary improvements and in evaluation and these shall also be introduced.

























Avex


Avex Group Holdings Inc.

Avex Group ,
.
. [OJT] .
, Avex Group
.



















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Track S-3-3
Seung Hwan Song

Occupation - Chairman, PMC Production
Professional
History
Work Experience:
KBS TV Talent in 1965
A member of '76' Theater Group in 1977
Establish 'Hwan Performance' in 1989
Establish PMC Production Co,Ltd, in 1996
Awards:
Dong-A Play awards Special prize(Theater Group Guangjang '
People in
Crane village' in 1968
Leading Male Actor's awards at Baek Sang(Theater Group silhum
EQUUS) in 1982
Seoul Theater Festival Leading Male Actor's awards (Theater Group
BANDO Eternal empire)in 1994
Dong-A Play awards Best Play prize (PMC production 'Manly
Impulse')in 1998
Korea musical awards special prize (PMC production 'NANTA')in
1998
Present:
President of PMC production
Co-president in Cultural forum
Executive in National Theater Association of Korea Inc.
Publicity Ambassador in Mecenat association
Professor of performing arts department in MYONGJI
UNIVERSITY
Show host of MBC Radio 'Woman era' (9am-11am Every morning )
Educational Background
& Publication Records
Graduated from Hankuk University of Foreign Studies
Graduated from HwiMoon High School
Graduated from Boseong Middle School


Need of Producers and Marketing Specialists in the Cultural Industry of Korea

Seung-Hwan Song
Chairman, PMC Production

- There are lots of people with creative abilities or natural artistic talents in the Koreas cultural circles.
However, what Korea needs now is the producers and marketing specialists who can turn these abilities and
talents into cultural products which can be exported to the international market.


























Track S-3
Soo-Man Lee

Occupation - Chairman / Producer, S.M. Entertainment
Professional
History
<Artist>
1976 Awarded Best New Artist from Top 10 Singers Award,
MBC
1977 Selected As Top 10 Singers, MBC Best Artist of the year
by Monthly Pop

< Career>
1989.2 Established S.M.
1995.2 Established S.M.ENTERTAINMENT Co., Ltd.

< Producer>
Singers : H.O.T., KANGTA, S.E.S., Shinhwa, Fly to the Sky, BoA,
Black Beat, TVXQ!, TRAX, The Grace, Super Junior, Zhang Liyin
etc.
Actors & Actresses : Yeon-Soo Oh, Ji-Chang Son, Min-Jong Kim,
Da-Hoon Yoon, ARA, Yeon-Hee Lee, Hee-Chul Kim, Ki-Bum Kim,
Siwon Choi
Gag team : Teen-Teen Five, Galgari Family, etc.

< Personal History>
- 1997 Best Music Producer - Seoul Music Awards
- 1997 Best Music Producer - SBS Music Awards
- 1998 Best Music Producer - SBS Music Awards
- 2000.12. The Prime Minister Award as a preceding artist
- 2002 Music Division for BoA - Korean Culture
Contents Export Award
- 2002.4.18-20 Participant of World Economic Forum - 2003.11.5-
7 Participant of World Economic Forum
- 2003 Music Division for BoA - Korean Culture
Contents Export Award
- 2004 Producer of the Year - SBS Music Awards
- 2005.6.13 Meritorious Award as Los Angeles promotion
ambassador presented by James Hahn, the Mayor of Los Angeles,
California
- 2005.7.18 Most influential individual in the entertainment
industry selected by <SISA (Current Issues) Journal>; The best
weekly magazine for current issues in Korea
- 2005.8.23 Special interview with <A-JU Jugan (weekly)>;
The best weekly magazine for current issues in China
- 2005.9.2 Special interview with <DONG-YANG
Economics>; The best weekly economic magazine in Japan
- 2005.10.30 Best International Producer- Southeast Music
Chart Awards in China
-2005.11.1 Entertainment & Art Development Award - The
12th Korean Entertainment & Art Awards
- 2006.3.12 CT (Culture Technology) Theory by Soo-Man
Lee and the Future of Korean Wave - SBS Special <Asia Showbiz
Sam-Guk-Jee (Three Kingdoms)>
- 2006.5.30 - Special lecture about Korean wave Students
from Harvard Business School
- 2006.10 - Know-how of the world star production
company Intensive report by <Hwan-Chee-Woo (Globe)> ; The
representative magazine for current issues and economics in China
- 2007.1.1 - Intensive report about Lee, Soo-Man and Korean
Wave <LA Times>
- 2007.03 - Appointed as the Chairman of SMAC a joint-
venture company established among S.M. Entertainment of Korea,
Avex of Japan and Chengtian of China. The JV will launch in late
2007.
- 2007.06 - 2nd visit from Harvard Business School. -
Special lecture about globalization strategy of Korean Wave and CT
theory.
- 2007.08 - Most Influential Figure in Korean Entertainment
Industry in two categories : overall and music industry, selected by
Money Today Star News Survey
Educational Background
& Publication Records
1979 BS Degree, Agricultural Machinery Engineering,
Seoul National University
1985 MS Degree, Computer Engineering,
California State University at Northridge
Creative Talent Management in the Culture Industry
Finding market-oriented talents based on market trends and needs

Soo-Man Lee
Chairman, S.M. Entertainment Co.,Ltd

Culture industry creates a product that touches and moves publics emotion and heart, be it a song, a motion
picture, a dance move, a painting or the artist itself. We will focus on artist management for this session and
look at the industry from two different perspectives: supplying side and producing side.

From the perspective of supplying side, it is very important to predict, read and analyze current market trends
and needs. This proposition applies to all other industries, not just culture industry. When MTV was first
launched in 1981, it created a trend for music with visual. Thus, a need for visual impact by musicians
became very obvious. When African American music genres such as R&B, Hip Hop and Soul started to get
popular throughout Asia, a need for a localized performance of such genres by their own domestic artist was
generated soon after.

From the perspective of producing side, however, unlike the most other traditional industries, it involves vital
resources that are highly unpredictable, incalculable and uncontrollable; that is, CREATIVITY and HUMAN.
Creativity is the ability to produce and those who produce and perform are human themselves. Therefore, the
idea of synchronization developed by systems like MRP, JIT or ERP cannot be completely applied to the
culture industry. Rather, the idea of de-synchronization which Mr. Alvin Toffler pointed out as a source of
problem becomes even more critical as it is impossible to eliminate de-synchronization factor from
producing culture contents.















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Educational Background
& Publication Records
Graduated from Hankuk University of Foreign Studies
Graduated from HwiMoon High School
Graduated from Boseong Middle School




Track S-4-1
Ewert Bengtsson

Occupation - Professor, Uppsala University
Professional
History
Ewert Bengtsson continued the work on cell image analysis from his
thesis first as a researcher at Uppsala University and then in spin off
companies from 1983 through 1988. Then he returned to Uppsala
University as an adjunct professor and took the initiative of
establishing the Centre for image analysis where he since 1995 is
active as a full professor. His research interests include all kinds of
biomedical image analysis as well as visualization of biomedical
data. He has published over 130 papers in the field and supervised
more than 25 PhD students. Additionally he is interested in
interdisciplinary aspects on IT in general and has been appointed
senior advisor on IT to the university rector. He is director of the
Centre for Image Analysis, chair of the virtual IT faculty at Uppsala
University and Uppsala Learning Lab and member of the board of
Uppsala Centre for E-Health and Uppsala Multidisciplinary Centre
for Advanced Computational Science. He is a senior member of
IEEE, member of the Royal Society of Sciences at Uppsala and the
Royal Swedish Academy of Engineering Sciences.
Educational Background
& Publication Records
Ewert Bengtsson received his MSc and PhD in engineering physics
from Uppsala University in 1974 and 1977 respectively.

The biotech industry in the Uppsala region - result of academic research and
private entrepreneurship

Ewert Bengtsson
Centre for Image Analysis, Uppsala University

The region of Uppsala, located 20 minutes north of Stockholm-Arlanda international airport, in Sweden is
today a buoyant centre of biotechnology. In this small area, with about a quarter million inhabitants, we find
about one fourth of Swedens biotech sector in the shape of universities, industry and national agencies.

Uppsala has a long tradition of working with biotechnology, especially tools and methods for research and
development in the life sciences. Pioneering core technologies such as ultracentrifugation, electrophoresis,
gel filtration and affinity chromatography were invented by Uppsala scientists. Many of these developments
have spun off into successful products sold the world over by Uppsala-based companies.

Today Uppsalas biotechnology sector employs some 7,500 people in about 50 companies, two universities, a
university hospital, the Swedish Medical Products Agency, the National Food Administration and the
National Veterinary Institute. Forty-five minutes south by train or car brings us to Stockholm with yet
another three universities (Karolinska Institute, Royal Institute of Technology and Stockholm University),
dedicated biotech companies, plus a further two university hospitals for clinical research.

There is a strong and successful cooperation between universities, companies and the public agencies. In this
presentation I will discuss the historic roots, current situation and future outlooks for the Uppsala biotech
region in a human resource perspective.

















(Ewert Bengtsson)


- 20
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Track S-4-2
Song Wu

Occupation - Vice President of Shanghai University
Professional
History
Apr. 1990-Sep. 2006 Faculty of Mech. Eng. Dept., SJTU
Associate Professor (Dec. 1993)
Professor(Dec. 1998)
Aug. 1994-Mar. 1999 Deputy Director of Personnel Office, SJTU
Mar. 1999-Jul.2005 Deputy Dean of Graduate School, SJTU
Sep. 2001-Dec.2005 Assistant President of SJTU
Sep. 2006-Present Vice President of Shanghai University(SHU)

Experiences Abroad:
Nov.-Dec.1997 Visiting Scholar in North Carolina State University at
Raleigh, USA
Jun. 1999,Dec.2003 Visited Singapore
Jul. 2001 Visited Germany, Austria, Italy and France
Oct. -Nov. 2003 Visiting Scholar in Texas A&M University ,USA
May.2005 Visited Japan
Dec.2006 Visited Thailand
Educational Background
& Publication Records
Sep. 1980-July, 1984 BA Department of Power Mechanical
Engineering(major in marine power)
Sep.1984-March,1987 MA Department of Power Mechanical
Engineering(major in marine internal-combustion engine)
April.1987-April.1990 PHD Department of Power Mechanical
Engineering(major in mechanics)
1. Guodong Zhang, Song Wu. Niancai Liu. Research on the Ratio
Between Supervisors and Postgraduates in Famous Universities
Worldwide. Chinese Higher Education Study. Page. 13-15, 8th
Edition of 2006.
2. Xiaoling Wan, Song Wu, Songlin Shao. Evaluation and
Enlightenment on the Employment of Graduates in Indian
Universities. Comparative Education Research. Page 67-70, 2nd
Edition of 2006.
3. Jingling Zhong, Song Wu. On Developing Sino-foreign Joint
Education and Improving Cultivation Standard of Postgraduates.
Chinese Education Teaching Magazine(Higher Education Edition).
Page 101-103, Sep. 2005.



Research-oriented University and Postgraduate Education

Song Wu
Vice President of Shanghai University

With the advent of the 21st century, the university will embrace more opportunities and inevitably shoulder
more responsibilities. To meet those upcoming challenges and better serve the social development, I think we
should try to build our universities into a research-oriented universities, and to enhance the education
standard of students, and postgraduates in particular, will be the key to achieving this goal. This is also the
focus of my presentation.
Shanghai University, as one of the key universities listed in Project 211, is a well-known comprehensive
university. From 1994 till now, SHU has successfully changed from a teaching-research type to a research-
teaching one. It is our goal to become a top comprehensive research-oriented university in another two
decades.
The first part is concerned with a brief introduction of the Shanghai University. Then I will proceed to
elaborate on the mission of a research-oriented university, the relationship between its mission and educating
students, especially postgraduate students. In the last part, I will discuss the popular education concepts of
Weichang Qian, who is the president of SHU and one of the most famous scientists and educators in China.
According to president Qian, the university should train students to be an all-round person with creative
spirit, and the purpose of students education in universities is to teach them a correct way of studying,
working and thinking, that is the method of Dialecticism.
In addition, I will also briefly talk about the latest achievements SHU has made in terms of its education
reforms, and make some suggestions on the appropriate ways to achieving the goal of constructing a first-
rate research-oriented university. Thats all for my presentation, and I am open to any advice. Hopefully we
can join hands in working for building a top university.


















21
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Track S-4
Do-Hwa Lee

Occupation - Professor, Dept. of Management, Inje University
Professional
History
1988-1991 Associate and Head Researcher, POSRI, Korea
1991-Present Assistant Professor, Associate Professor, and
Professor,
Inje University, Korea
2007-Present Director, Research Institute of Industrial
Management, Inje University
Educational Background
& Publication Records
B.S. Nautical Science, Korea Maritime University, February 1978
M.B.A Human Resource Management, University of Massachusetts,
May 1984
Ph.D.Organizational Behavior/Human Resources, Purdue University,
August, 1988
- The reexaminiation of the relationship between satisfaction and
performance. Korean Journal of Management, 8(2):165-191, 2000
- The effect of justice perception regarding workforce reduction on
the survivors taking charge behavior. The Korean Journal of Human
Resource Management, 25(2): 317-347, 2001
- The survivor responses to workforce downsizing. Journal of
Business Research, 18(4): 211-248, 2003
- The influence of the survivors emotional responses toward
workforce downsizing on organizational commitment and taking
chare behavior. Journal of Human Resource Management Research,
13(1): 145-165, 2006
- The influence of goal orientation on job performance. Journal of
Business Research, 22(2): 127-156, 2007


Track S-4
(Do-Hwa Lee)

Occupation -
Professional
History
POSCO


Educational Background
& Publication Records

University of Massachusetts
Purdue University






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2

Track S-5
Kircho Atanasov

Occupation - Deputy Minister of Education and Science of the Republic of
Bulgaria
Professional
History
Education and specialization:
Graduated mathematics at Plovdiv University Paisii Hilendarski
Specialized in Management and Organization of the School in Ireland
Professional Career:
August 2005- Deputy Minister of Education and Science
1975 - 2005 Principal of Secondary School of Mathematics
Acad. Kiril Popov Plovdiv
Academic Career:
Associate Professor in Mathematics and lecturer at Plovdiv
University Paisii Hilendarski
Achievements:
On his initiative the ICT were introduced as compulsory subject in
Bulgarian secondary schools curricula
Social activities:
member of variety public organizations, founder of the Union of
Employers in the System of Public Education in the Republic of
Bulgaria; member of the Board of Managers of the Bulgarian Unit
of Mathematicians and Rotary Club Plovdiv Puldin.
Awards:
bearer of various state awards and medals, an honorary citizen of the
town of Plovdiv
Foreign languages: Russian
Marital status: married
Educational Background
& Publication Records

What is the most important issue concerning human resources and any cases to
solve the issue

Kircho Atanasov
Deputy Minister of Education and Science, Bulgaria

First of all, I would like to express our sincere gratitude to the organizers for the kind invitation to attend this
important forum. The Bulgarian delegation highly appreciates the topic of this years event Human
Resources Solutions for the New Generation. It reflects our understanding that in the era of knowledge
advancement and technology revolution governments should address the pressing issues of better meeting
the needs of the labor markets, of expanding investments in human capital, of restructuring the education and
training systems to adapt to new competence requirements, as well as of ensuring adequate human resources
for further development and growth.

Education and training are key factors in promoting employability, active citizenship, as well as personal and
professional fulfillment. Thus, the improvement of human capital could be regarded as a function of the
improvement of the overall education system. Our main goals are to ensure the adaptability of the education
system towards an ever-changing environment, and to guarantee its compliance with the European standards.
With this in mind, and in order to be able to contribute to the overall modernization of social life in Bulgaria,
the Bulgarian Ministry of Education and Science has defined its prime objective Quality and Accessible
Education and Training for All. Three strategic priorities stem from this objective:

- Establishing a provision for knowledge society and quality of education;
- Improving the access to education;
- Opening the education system to the world through mobility enhancement.

These priorities are fully in line with the overall European trends oriented towards fulfillment of the EU
Lisbons strategy target for 2010: Europe to become the most competitive and dynamic knowledge-based
economy in the world, capable of sustainable economic growth with more and better jobs and greater social
cohesion.

From the very beginning, the policymakers of the Ministry of Education and Science oriented their efforts
towards secondary school education. Not only is this area facing the biggest challenges, but it is also the one
that affects the life of each Bulgarian family while hosting the often contradictory interests of various parties.

On June 7, 2006 the National Assembly adopted the National Pre-education and School Education
Development Programme (2006-2015) drafted by the Ministry of Education and Science (MES). The
programme regards the student as the most important component of the education system. It defines equal
access to education and high-quality and efficiency of education as the main objectives and suggests specific
steps to achieving them. Those steps involve improving the secondary education structure; retaining all
students under 16 in school and reducing the number of drop-outs among those over 16; establishing an
effective internal assessment system through the widespread use of tests and the introduction of external
standardized national assessment; optimizing the school network by gradually decreasing the undersized and
mixed-grade classes and adapting the network to the labor market demands and the socio-economic
characteristics of the region; developing sustainable school curricula for general and vocational education
based on contemporary knowledge which comply with labor market requirements; introducing modules and
options for early professional orientation and entrepreneurship in school curricula; supporting lifelong
learning activities; decentralizing the system management through delegation of financing, human resource
management, and teaching process innovation to the heads of the schools; introducing a development-
stimulating funding system; introducing differentiated teachers compensation based on the quality of
teaching and the students results; promoting valuable partnerships through getting parents and business
involved in the management of schools.

Our targeted efforts for establishment of a system for standardized external evaluation resulted into the
introduction of a new format (tests) for the admission examination in Bulgarian Language and Literature, as
well as in Mathematics. The examination is administered after the completion of grade seven and is required
for admission to profile-oriented schools that provide comprehensive in-depth studies of Mathematics,
Natural Sciences, Humanities, or Foreign Languages.

The skills and competences of the students will be evaluated by an external entity upon completion of grade
four. Pilot State Matriculation Examinations, together with final examinations upon completion of the first
year in the schools with intensive foreign language instruction have already been conducted. I would like to
mention that these schools have had a tradition of successful academic performance in Bulgaria for more
than 50 years.

2007 is the first year a program-based financing of the school system was introduced. For the first time
financial resources for different school programs were secured through optimization and efficient allocation
of funds. I would like to mention some of these programs: School Network Optimization, Teachers
Qualification, ICT in School, Teachers Differentiated Payment, etc. These programs gave the schools the
opportunity to develop their own projects and to receive funding for different activities.

As a full member of the EU, Bulgaria is developing its education policy in compliance with the EU strategy
for Lifelong Learning. The Bulgarian government already approved the National Strategy for Continuing
Vocational Education (2005-2010). The purpose of the strategy is to define the priorities related to the
development of the continuing vocational education within the lifelong learning context. The strategy is
oriented towards adults and school dropouts over the age of 16. As to the ways of measuring success, we are
drawing on two key factors: better adaptability to the labor market, and better mobility of the labor force.
The National Strategy for Continuing Vocational Education takes into account the need for more effective
and more relevant education and training throughout life. The implementation of the strategy is expected to
encourage lifelong learning as both a policy and a common practice for human resource development.
Bulgaria will further take into account latest developments and best practices in this area.

Fueled by important social, technological, and economical changes, Lifelong Learning has become a
necessity. Several European countries are seeking to further improve their education and training systems in
terms of accumulation of contemporary knowledge, skills, and basic competences. On European level,
substantial work has already been done in the fields of quality assurance, informal and non-formal learning
development, career guidance, and basic competence acquisition. The specificities of the existing education
and training systems should also be taken into account, along with innovative approaches to process
development. Within that context, the EU member states supported the European Qualifications Framework
(EQF) for Lifelong Learning proposed by the European Commission. The proposed EQF could be regarded
as a document providing for national qualifications framework development on both national and sector
levels. Furthermore, it provides for comparability among different national frameworks, thus contributing to
increased transparency on European level. The adoption of the EQF will also improve the use of acquired
knowledge, skills and competences, and will further develop citizens mobility on national and European
labor markets. Last but not least, the EQF will further facilitate the transfer and recognition of qualifications
by using learning outcomes evaluated and certified by the competent authorities on national or sector level.
Bulgaria has already started developing a National Qualifications Framework compatible with EQF by
launching a national debate among all institutions concerned. The implementation of such frameworks will
undoubtedly contribute to the global strategy for human resource development.

Bulgarian higher education is also facing important challenges. Its mission for the next decades is to provide
for personal, social, academic, professional, and scientific fulfillment through high-quality academic training.

Actually, the process of modernization of the Bulgarian higher education has two parts: integration in the
European Higher Education Area (Bologna Process) and integration in the European Research Area. Another
concern of ours is the overall system reform oriented towards better compatibility with the labor market
requirements.

The system of higher education in Bulgaria is comprised of 51 institutions universities, specialized higher
schools, and independent colleges. Most of them are public; some are private.

In compliance with both the global socio-economic priorities and the priorities for economic development of
the EU, the system of higher education in Bulgaria is in a process of overall reform aimed at the institutional
structure, as well as at several content-related aspects. The reforms started in 1990 and significant progress
was made in 1995 with the adoption of the Higher Education Act. The main goals of the reformation process
are:

Provision for and guarantee of the academic autonomy of the higher schools;
Development of a mechanism for quality assurance of higher education;
Equal access to higher education for all within a lifelong learning context;
Development of a system for efficient public funding and adequate resource provision for higher
education;
Involvement of employers in developing quality-assurance policies.

Current challenges faced by the Bulgarian higher education are related to market orientation, to consumer
influence on future trends in system development, to the implementation of mechanisms (legislative and
practical) for lifelong learning concept implementation and last, but not least, to further mobility
enhancement.

In 2006, the Ministry of Education and Science initiated a public discussion on the future development of
higher education in Bulgaria. Different stakeholders took active part in the debate: faculty and student
representatives, employers, members of the Higher Attestation Commission, the National Agency for
Evaluation and Accreditation, and the Parliamentary Commission for Education and Science.

Last, but not least, I would like to mention the initiative of the Ministry of Education and Science to start a
comprehensive overview of the research activities in Bulgaria, thus providing grounds for the development
of a National Strategy in this area.

The goals thus presented are ambitious, but realistic. These goals have inspired the overall process of reforms
in the Bulgarian education system aimed at higher quality, increased cost-efficiency, and better image. The
Bulgarian government is well aware of the fact that it needs to invest more in education and training to
ensure a better development of human resources.



Track S-5
Tom Smetnka

Occupation - Ambassador of the Czech Republic to the Republic of Korea
Professional
History
Employment
1984 tutor of Arabic at specialist courses at the Faculty of
Education of the Charles University in Prague
1985-88 translator and interpreter with a construction company,
Tripoli, Libya
1988-89 teacher of Arabic and English at the Foreign Languages
School, Prague
1990-93 journalist at Lidov noviny daily: foreign-desk editor,
deputy editor, editor- in-chief
1993 journalist at Respekt weekly
1993 joined the Ministry of Foreign Affairs
1995 director of the Middle East and North Africa Department
1996-2001 Ambassador to the Hashemite Kingdom of Jordan
2001-2004 Ambassador to the Peoples Republic of China and
the Democratic Peoples Republic of Korea
2004- Ambassador to the Republic of Korea

Married to Irena Smetnkov, having three children.
Interested in literature, photography, computers and oenology.
Educational Background
& Publication Records
Education
1978-83 Faculty of Philosophy, Charles University, Prague,
graduated in Oriental and Arab Studies
1984 Scholarship at Cairo University
1990 Times Mirror Fellowship Program for Central European
Journalists, Times Mirror Center, Washington, D.C.


Track S-5
H.E. Rabah HADID

Occupation - Ambassador of Algeria to the Republic of Korea
Professional
History
Career :
1976-1978 : Military Service
1978-1981 : Central administration, Personnel Office, then Desk
officer at the General Department of the International
Economic Relations, Ministry of Foreign Affairs
1981-1986 : Secretary, then Counselor at the Permanent Mission of
Algeria in New York
1986-1989 : Deputy Director of Planning, International Cooperation
and Synthesis, Ministry of Foreign Affairs
1989-1991 : Acting Director, then Director of the Economic and
Cultural Relations, Ministry of Foreign Affairs.
1992-1994 : Minister-Counselor, then Ambassador, Deputy
Permanent Representative at the United Nations in
New York.
1994-1995 : Ambassador of Algeria to Mozambique.
1995-1996 : Ambassador of Algeria to Colombia.

1996-2000 : Ambassador of Algeria to Turkey.
2001-2002 : Director General of the Multilateral Relations,
Ministry of Foreign Affairs.

2002-2005 : In charge of Mission to the Presidency of the Republic
(Diplomatic service)
Oct. 2005 : Ambassador of Algeria to the Republic of Korea
Other activities:
1985 : Vice-president of the Economic and Social Council of the
United Nations.

1993-1994 : President of the 5th Committee (Administrative and
Budgetary) of the General Assembly of the United Nations
during its 48th Session.
- Chairman of the board of the UNDP for the year of 1994.

Mr. HADID was also one of the two Representatives of Algeria at the
Management Committee of the NEPAD, 2000 to 2002.
Educational Background
& Publication Records
Diploma :
1976 : The National School of Administration (ENA)
- Diplomatic section


Mutual Understanding Improvement and Trust Building through the Exchange
of Human Resources

H.E. Rabah HADID
Ambassador of Algeria to the Republic of Korea

I feel honored to be invited to participate in the discussions of this important forum on Human Resources
Development , an issue which has emerged over the last two decades as key to economic and social
development.
Indeed, today, human resources development is being viewed in a comprehensive manner, encompassing in
particular :
-Education
-Health
-The Gender dimension
-Promotion of the participation of the youth to the development process.
I shall not elaborate on each of these elements as this is not the main focus of the present session. Suffice
it to say that human resources development which is at the core of the concept of human development, is no
longer viewed primarily as an element of social policy, but has emerged as a vital component of any
successful economic and sustainable development strategy. Governments, as well as international
organizations, have come to realize that education and health investment cannot be compromised for the sake
of structural adjustment.
I am going know to address briefly the specific issue at hand, which is mutual understanding and trust
building through the exchange of Human Resources.
In this regard, I wish to highlight the areas of training, exchange of experiences and knowledge sharing,
based on the record of Algeria in its own region as well as that of its rapidly expanding and multidimensional
relations with Korea.
When it regained its independence in 1962 after a war of liberation which lasted seven and a half years,
Algerians who graduated from university numbered less than three hundred in total. The illiteracy rate
was above 75%. These figures speak volumes about the so-called achievements of colonization in the
areas of education and the spreading of civilization. These figures give also an idea of the magnitude of
the challenges Algeria had to face in the field of human resources development.
Since independence, Algeria has implemented a policy of free education for all at all levels of the education
and training cycle, spending for this purpose more than 30% of the annual national budget. This effort has
been crowned with the achievement of the goal of universal education for all Algerians, including girls, as
well as the availability of well trained workforce and high level specialists.
At an early stage, Algeria started sharing its experience with many countries, notably in Africa.
Human Resource Development Important issues
Higher Education Commission of Pakistan - A case study

Murad Ali
Ambassador, Embassy of Pakistan

Human Resource Development is framework for helping employees develop their personal and
organizational skill, knowledge and abilities. It includes training, organizational and career development.
HRD could be formal as a class room training or organizational planned change efforts.
Internal resource management, for some, ordains either effort to change people or not waste time on
changing them and instead to draw maximum out of their abilities and talents. Assessing each individuals
talent and skills therefore attains immense importance. Training, coaching and development follows later.
This is at micro-level.
How do we develop individual competencies in organizations to perform job through planned
learning and ensuring match between an individual and organizational needs? Can it only be through talent
hunt?
The HRD involves in practical terms training learning and development and organizational
development with the potential to introduce large scale change to an organization.
To me therefore the most important issue and that too with reference to Pakistan in HRD is the
human learning and organizational learning. This is not only premised on what Plato termed Knowledge is
true opinion but also the empirical evidence that knowledge has transformed the world and it is now the
engine for socio-economic development.
The Government of Pakistan's Five Year Plan for higher education sector has aimed at creating
necessary foundations in which EXCELLENCE can flourish and the country could embark on the road to
develop a knowledge economy.
To transform Pakistan from an Agriculture-based economy to a knowledge economy, specific
projects and programmes have been identified as national priority programmes; the human resources
development efforts are being tailored to meet the human resource requirements of these programmes. The
establishment of technology parks, business incubators and funding for joint projects with industry are
expected to transform the universities into creative and vibrant institutions where ideas are borne and
transformed into commercial products and processes for national development. The Government of Pakistan
is working on strengthening of existing institutions, establishing new institutions with emphasis on emerging
technologies, training professionals and workers in line with market demand, creating effective linkages
among academic institutions, research centres, and industry, providing incentives to the private sector to
invest in human resource development.
Since 2002, the Higher Education Commission has undertaken a systematic process of
implementation of five year agenda in which Access, Quality and Relevance have been identified as key
challenges. At present only 2.9% of Pakistani students aged 18-23 have access to higher education compared
to 68% of the same age group in KOREA. The enrolment will double in 5 years by increasing capacity of
existing higher education institutions and where necessary establishing new one. To improve ranking of
Pakistan universities, the quality of the faculty is being improved. Out of 7000 university faculty members
only 1700 had Ph.Ds. For this purpose additional 15,000 to 20,000 persons have been sent abroad to foreign
institutions. Some have also been sent to Korea. They will also be acting as consultants to industry. The
foreign Ph.D level training with indigenous Ph.D programme will provide the core element of quality human
resource.

Unfortunately there were two universities in Pakistan at the time of creation of the country in 1947.
In 2001-2002 there were 36 public and 20 private Universities. During 2005-06 the number has increased to
49 public and 36 private Universities, a 48% overall increase. Gender wise enrollment by level of degree
during 2001-2004 was 276,274 from Bachelors to Ph.D level in 2001-2004. It increase to 423,236 an
increase of 35% percent.
The Higher Education budget has gone up from Rs. 800 million in 2002 to Rs. 18 billion in 2007.
This is in persuance of visionary decision taken by the Government to increase allocation in respect of
development and recurring budgets for Higher Education sector by 50% each year till it reaches 1% of GNP
for Higher Education Sector. That is in line with following the path of Korea to develop into Knowledge
economy
The HEC is also catering for infrastructure development of institutions through additional measures
of international linkages, access to research grants and post doctoral training programmes. Furthermore the
Pakistan Educational Research Network is bringing about a revolution, 23,000 on line journals have been
made available to university libraries and 40, 000 e-books have been made available to students.
Pakistan overall education budget is being increased from 2.6 percent of the GDP (Gross
Domestic Products) to 4 percent from the financial year 2007-08. The Government has decided to provide
one percent increase in education budget every year and it will continue till the time it reaches to 10 percent
of the Gross National Product (GNP). The government was spending Rs 211 billion on education during the
current financial year 2007-2008 and it also included Rs 28 billion for higher education. For the next
financial year, HEC hopes to get Rs 42 billion for higher education.
So far more than 821 scholarships have been awarded to students to pursue Masters and Ph.D
degree abroad. A 5150 million project to further fund 2,000 students to abroad has been recently approved by
the government of Pakistan. The largest ($150 million) Fulbright Scholarship programme in the world, has
also been launched with the US assistance under which 630 students will study in top American Universities.
In short Pakistan is making significant investment towards developing institutional facilities,
introduce new technologies, human resource development, improving research facilities, student services,
creating linkage with local and foreign universities and promoting University industry interaction. By these
measures the country will be on the path to knowledge economy and hopefully on path to prosperity.


Track S-5
DATO M. SANTHANANABAN

Occupation - Ambassador of Malaysia
Professional
History
4.9.1972 :Appointed to the Administrative and Diplomatic Service
of Malaysia and served as Assistant Secretary at the
Ministry of Foreign Affairs
15.1.1975:Second Secretary, High Commission of Malaysia in
Lagos, Nigeria
26.2.1977:Assistant Secretary (Americas), Ministry of Foreign
Affairs
27.11.1978:First Secretary, Commission of Malaysia in Hong Kong
6.8.1981 :Charge d Affaires, Embassy of Malaysia in Vientiane
26.11.1985:Principal Assistant Secretary (East Asia), Ministry of
Foreign Affairs
10.7.1989:Counsellor, Embassy of Malaysia in Washington, USA
1.9.1992 :Minister, Embassy of Malaysia in Washington, USA
22.8.1994:High Commissioner of Malaysia to Papua New Guinea
6.5.1996 :Under Secretary (Europe and Central Asia), Ministry of
Foreign Affairs
15.8.1999:Ambassador of Malaysia to Argentina
30.9.2003:Ambassador of Malaysia to the Republic of Korea and
concurrently accredited to Mongolia

Marital Status:Married
Name of Spouse:Datin Frances Marie Morais
No. of Children:One (daughter)
Hobbies : Walking, Reading.
Educational Background
& Publication Records



The Malaysian Experience

H.E. Dato M. Santhananaban
Malaysia


Malaysia is somewhat of a unique country in this part of the world. With a history of four hundred and
forty six years of colonial rule, when the colonial masters were more interested in that resource-rich country
as an economic production unit than as a country, Malaysia at the cusp of its independence in 1957 was a
divided country of several communities than of one nation.

Human resources management has played a pivotal role in forging a sense of nationhood and in building a
successful nation. How Malaysia has managed its multi-ethnicity is a source of interest. Joseph Stiglitz in
a recent article which some Korean newspapers carried says Malaysias success should be studied by those
seeking to understand how our world can live together, not just with toleration but also with respect, sharing
their common humanity and working together to achieve common goals.




Track S-5
Kim LUOTONEN

Occupation - Ambassador of Finland to the Republic of Korea
Professional
History
-Coordinator and negotiator for the Nordic countries on Agriculture
and Subsidies,
-Vice-Chairman for the Anti-Dumping Committee 1990,
-Chairman for the Dairy Products Council 1991 and
-Chairman for the Dairy Products Committees 1993,
-Member of the Textile Surveillance Body (TSB) 1993 and alternate
Member 1994,
-Chairman for GATT deputies-group of EFTA -
-Member of GATT-Panel "US - Measures Affecting the Importation
and Internal Sale and Use of Tobacco" 1994
-Member of the WTO-Panel "US - Standards for Reformulated and
Conventional Gasoline" 1995

1994 Counsellor at the Ministry for Foreign Affairs
1995 Director, Section for International Economic Organizations
(WTO, OECD, UNCTAD, WIPO) and deputy for Division
1996 Deputy Director General, Ministry for Foreign Affairs,
External Economic Relations, Division for International Economic
Organizations
2000 Ambassador of Finland to Singapore
2004, June- Ambassador of Finland to Seoul
2006, July - Ambassador of Finland to DPRK
Educational Background
& Publication Records
Msc (Economics) at Helsinki School of Economics and Business
Administration 1973

Kim Luotonen
Ambassador, Embassy of Finland

Abstract:.
A well functioning education system and investment in research and development seem to be important
factors in securing the economy's high performance in the globalised world. Finland's educational system
fares well in international comparisons. We have a high educational level, the quality and scope of university
teaching is high and we still posess expertise in IT and technology in general. But we have challenges to
overcome if we are to maintain our educational excellence which is the base for an innovative and creative
population. One factor that deserves mentioning is that education is free in Finland from comprehensive
education to high schools and universities. This has enabled us to tap all resources of a relatively small
population and ensure that all talented people can study if they so choose. Hovewer, the quality of teachers
and teachers' education is undisputedly one of the most important factors. After the reform in the 1970's all
teachers in comprehensive and upper secondary schools have to have a master level degree either in
educational sciences or a subject area.
Another important factor, when an economy tries to keep up with a changing world, is the amount of
resources allocated for research and development. An important feature in the recent decade has been the
increasing interaction between industry, research institutions and universities in R&D.
One more point to mention is an efficient and impartial bureaucracy.



Challenges for the Finnish society - education is one main factor in the survival game

The recent decades have seen a sharpening competition among the world economies. The old theory of
Adam Smith of the division of labour is now taking place on a global scale. It is becoming very hard to
maintain uncompetitive sectors unless they bring some value added to the economy as a whole. To protect
one sector from external competition through protectionist measures and subsidisation most probably results
in distortions in the economy the costs of which are much higher than the sector's GDP contribution. To keep
up with the ever keener global competition knowledge has become an important factor through which high
cost developed countries have been able to maintain their competitiveness.

A well functioning education system and investment in research and development seem to be important
factors in securing the economy's high performance in the globalised world. Finland can compete with
expertise and creativity only, not with mass production as a society's success depends on its ability to make
new products and business innovations. Thus Finland must do everything it can to train creative experts,
recruit them from abroad and promote their success in Finland. Educational excellence is the base for an
innovative and creative population - that is why education has a pivotal role in maintaining competitiveness.

Finland has fared well in various international comparisons. The Institute for Management Development
IMD and WEF studies have ranked Finland among the most competitive economies in the world. As to
environmental sustainability we have ranked number one. Our education system has scored high results in so
called PISA-studies conducted by the OECD.

A well functioning education system and investment in research and development seem to be important
factors in securing the economy's high performance in the globalised world.

The studies have covered the following factors: education, labour market, taxation, science and technology,
the ICT environment, infrastructure (transports, energy sector), general preconditions for entrepreneurship,
social protection and the social safety net and environmental protection.

The economic fundamentals, which have been one of Finland's strengths, remain sound. Our economic
growth has been on the higher end among the euro zone countries. Finland's membership in the euro-zone
has been one contributing factor to the positive economic development. It has decreased the currency risks
for companies engaged in foreign trade; our economy is no longer a target for currency speculations. On the
other hand, the government has lost the monetary tools like devaluation from its tool box, which has had
also a positive effect - it has forced to necessary structural adjustments. It has also forced the government
to follow a sound and prudent economic policy. The principles set out in the stabilisation agreement
regulating the euro-zone economies limit the room of maneuvre especially as relates to budget deficits (max.
3 % of GDP) and public debt (max 60% GDP). Finland has been among the best performers in this respect.
These economic boundaries have for their part also cooled down unrealistic demands and brought realism
into economic expectations among different players and stakeholders in the economy.

The Commitee for the Future of the Parliament states in its study that Finland can compete with expertise
and creativity only, not with mass production, as a society's success depends on its ability to make new
product, production and business innovations. Thus we must do everything to ensure that Finland is and
remains attractive to creative persons.

It is evident that education has an important role in maintaining high competitiveness. Our educational
system still fares well in international comparisons. We have a high educational level, the quality and scope
of university teaching is high and we still posess expertise in IT and technology in general. But we have
challenges to overcome if we are to maintain our educational excellence which is the base for an
innovative and creative population. To mention some: above average study times to graduation, weak status
of mathematics and natural sciences in comprehensive schools and the lack of incentives for top
performers.

One feature that characterised Finland up till the 1990's was that most of our major companies had as their
CEO people with a technical backgroud - so we have been and still are very strong in high quality production
but less good in marketing our products. Time has seen a change in this. The 'engineer driven' country is
getting more market minded. And not only business studies but also the combination of creative studies at
our univerities of arts and design with business and engineering studies is seen as a future trend to secure
success. To enhance this trend, to create a university of excellence, the aim of the present government is to
merge the three universities, the University of Art and Design, the Helsinki School of Economics and the
Helsinki University of Technology into one to increase the interaction between these fields of study.

The traditional long-term objectives of Finnish education policy have been to raise the general standard of
education, to promote educational equality and to minimize low achievement. Efforts have been made to
provide all population groups and regions of the country with equal educational opportunities. These are the
basic tenets of the educational reforms carried out over the last three decades. Special attention is being paid
to the content of education and the methods of instruction, as well as to educational standards and equality.
Increasing overall flexibility and opportunities for individual choice are also considered important;
internationalization has also emerged as a key objective.

The quality of the Finnish education system and the successful performance of Finnish students seem to be
attributable to a web of interrelated factors having to do with comprehensive pedagogy, students' own
interests and leisure activities, the structure of the education system, teacher training, school practices and, in
the end, Finnish culture. Hovewer, the quality of teachers and teachers' education is undisputedly one of the
most important factors. After the reform in the 1970's all teachers in comprehensive and upper secondary
schools have to have a master level degree either in educational sciences or a subject area.

One big challenge for our educational system is thus how to improve the overall efficiency of tertiary
education. Elements here are a faster pace to graduate, starting university studies at an earlier age, and also
promoting lifetime learning in order for the adult population to keep up with the changing demands of the
economy. And last but not least how to attract more foreign researcher and professors to work in Finnish
educational institutions. One factor that deserves mentioning is that education is free in Finland from
comprehensive education to high schools and universities. This has enabled us to tap all resources of a
relatively small population and ensure that all talented people can study if they so choose. A good average is
not enough, however. As stated, we have to create more incentives for talented students and research workers
to attract them in coming years.

Another important factor, when an economy tries to keep up with a changing world, is the amount of
resources allocated for research and development. The foundations of a strong R&D policy were laid already
in the 1980's when the government decided to increase funding for research and development. Despite the
downturn in our economy in the first half of the 1990's, the government continued its strong support for
R&D. Total expenditure in R&D increased at a record rate in Finland. Between 1995 and 2000, R&D
expenditure doubled and Finland's ratio of investment in R&D to GDP increased to 3,3%. In 20003 the ratio
was 3,5% to GDP and Finland is in Europe second after Sweden. Thus, Finland has become one of the top
countries in terms of investment in R&D. The high level has been maintained during this decade and is also
one of the priorities of the present government. An important feature in the recent decade has been the
increasing interaction between industry, research institutions and universities in R&D. It seems that this
interaction has been one important factor in enhancing the effectiveness of R&D activities. The Commitee
for the Future of the Parliament assesses in its study that in order to maintain our position, the investment in
R&D should be increased to 4 % of GDP. It should also be directed to cultural and welfare sectors as well, so
that new success areas can be established.

The ICT infrastructure is highly advanced and the ICT industry has a strong position in our economy.
However, we are not any more in the vanguard but represent the average e.g. in terms of the quantity and
quality of ICT in households. The challenges are in the promotion of ICT across the whole economy. A
typical example is access to broadband connections. It has been limited to major urban areas as the
government has maintained a policy of no subsidisation. For operators it has not been economically viable to
provide broadband services in the sparsely populated rural areas with long distances between households.
In this respect, the economic conditions differ in Finland clearly from densely populated countries like
Korea where the costs per connection are low. In order to promote the spread of fast network connections
throughout the country, many recommendations call for the co-operation of local and state authorities and
operators. Otherwise broadband access can not be extended to regions which would be unprofitable under
pure market conditions. However, new applications of wireless technologies have changed the situation.

Perhaps one more point to mention is an efficient and impartial bureaucracy. It is clear that one of the best
ways to foster a vibrant and thriving economy is to keep government intervention at a decent level and
maintain transparent and predictable administrative procedures. The recommendations point out that in a
situation of decreasing work force and aging population on important sector to look at is the public sercives
area. It is recommended to review which public services could be privatised and outsourced and how to
improve the competitiveness and effectiveness in the public sector in general. Naturally an uncorruptive and
impartial public sector is essential for a sound economic environment. Here also Finland has fared well.

In developed economies like Finland and increasingly Korea, the traditional sectors are loosing ground. The
manufacturing industries, not to mention agriculture, have a declining share of the GDP. It is also significant
that the manufacturing sector may maintain and increase its productivity without new job creation but
through application of new technologies. New employment opportunities are created mainly in the services
sector. Service sectors which require a high componenet of knowledge are seen as new growth areas ITC
services being one example from the recent years. Others that come in mind are entertainment and media
services, services related to helath and well being.

To sum up:
- Maintaining a high educational level and continuous investment in R&D
- Make Finland more attractive to foreign talent and investment
- Improving incentives for work and entrepreneurship.

These are main factors that Finland sees as essential in order to maintain her position in this global
economy with an ever increasing competition.


Track S-5
Mohamed Reda Kamel El Taify

Occupation - Ambassador of Egypt to the Republic of Korea
Professional
History
Professional Background :
Joined the Egyptian Foreign Service, as of 1980 and assumed the
following positions:
1980 Joined Ministry of Foreign Affairs as Diplomatic
Attach, Institute of Diplomatic Studies.
1983 1987 Vice Consul, Consulate General of Egypt,
Hong Kong.
1987 Second Secretary, Press and Information
Department.
1988 1992 Second, First Secretary Egyptian
Embassy,
Pyong-Yang, D.P.R. of Korea.
1992 First Secretary, Japan and two Koreans
Department.
1994 1998 Consul, Egyptian Consulate General,
Milano-Italy.
1998 Counselor, Security Department.
1999- 2003 Deputy Head of Mission, Embassy of
Egypt
Jakarta-Indonesia.
Sept. 2003 Deputy Assistant Foreign Minister for
Diplomatic and Consular Corp.
Sept. 2005 to present Ambassador Extraordinary and
Plenipotentiary, Embassy of Egypt, Seoul, Republic of
Korea.
Educational Background
& Publication Records
Educational Background :
Bachelor of Economics & political science, Cairo University, 1976.
EDUCATION IN EGYPT

Reda El-Taify
Ambassador of Egypt

Over five thousand years of history, Egypt has had a significant contribution in the worlds cultural heritage.
Such contribution would not have been possible without significant efforts to develop a human being capable
of successfully planning an implementing the grand projects that constitute the Egyptian civilization.

As Egypt enters the twenty first century, its government attributes great importance to the development of
human resources through education. The Egyptian Government is engaged in a series of very ambitious
projects to modernize the different components of the educational system with the help of technologies that
shape the 21st century such as ICT, while keeping in line with Egyptian cultural heritage and social norms.

With such efforts, Egypt aspires to create a modern citizen able to significantly contribute not only to the
building of a powerful economy, but also to maintaining the countrys position as a provider of an important
part of the worlds historic, cultural and human heritage and as one of the beacons of enlightenment for
mankind.



Track S-5
Peter Rowe

Occupation - Ambassador, Australian Embassy
Professional
History
Mr Rowe is a senior staff member of the Australian Department
of Foreign Affairs and Trade. Prior to the announcement of
his appointment in October 2005, as Ambassador to Korea, he
was Deputy Head of Mission, Australian Embassy, Jakarta
(2003-2005) and before that, Assistant Secretary, North East
Asia Branch (2002-2003).

In Canberra, Mr Rowe has also held the positions of Assistant
Secretary, East Asia Branch (2001-2002), Director, China,
Mongolia Section (1992-1995), and Director, Hong Kong,
Macau, Taiwan Section (1991-1992). From 1986 to 1991, Mr
Rowe worked in the Office of National Assessments where he
held responsibility for Korea and China and acted as head of
the Asia branch (1990).

Overseas, Mr Rowe has held the positions of High
Commissioner to Sri Lanka (1999-2001), Minister and Deputy
Head of Mission, Australian Embassy, Seoul (1995-1998),
Second Secretary, Australian Embassy, Seoul (1983-1986), and
Second Secretary, Australian Embassy, Peking (1978-1981).
From 1981-1982, Mr Rowe worked on secondment to the New
Zealand Ministry of Foreign Affairs, Wellington.

Educational Background
& Publication Records
Mr Rowe was born in Sydney in 1950. He holds a Bachelor of Arts
from the University of Sydney. He speaks Korean and Chinese.



Track S-5
Dulat BAKISHEV

Occupation - Ambassador Extraordinary and Plenipotentiary of the Republic of
Kazakhstan to the Republic of Korea
Professional
History
Career:
1996 2003 Attach, Third Secretary, Second Secretary and First
Secretary of the Embassy of the Republic of
Kazakhstan in the Republic of Korea

2004 Head of Division, Deputy Director-General for Asia
and Africa, Ministry of Foreign Affairs of the Republic
of Kazakhstan

2005 2006 Counsellor of the Permanent Mission of the Republic
of Kazakhstan to the United Nations, New York

June 2006 Ambassador of the Republic of Kazakhstan to the
Republic of Korea

Languages: He speaks Korean, English, Russian

Married, has daughter and son
Educational Background
& Publication Records
Education:
Kazakh State National University, Almaty, Kazakhstan
Yonsei University, Seoul, Korea

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