Team 7 Presentation Agenda

I. a) Briefing Objectives
b) Status of Team 7 Work Products
II. Short Overview of Pre 9-11 Aviation Security
System: Institutions and Layers
III. Short Overview of 9/11 Flight Stories and
Analysis; Family Q's & Loose Threads.
IV. Overview of Transportation Security System
and Recommendations menu
V. Recommendation Discussion
 I. a) Briefing Objectives

Bring Commissioners up to date on status of

Team 7 work: facts and findings
Identify and discuss areas in need of further
investigation and/or analysis
Obtain direction from Commission on
priority recommendations
I. b) Status of Work Products
Institutions and Layers of Aviation Security pre 9-11
9/11 Flight stories
9/11 Flights: side-by-side timeline of critical events
9/11 Flights: side-by-side spreadsheet of key data points
Aviation Security Layers: as applied to hijackers on 9/11
and lessons learned
Current status of transportation security system and
recommendations: list; rationale; discussion
Family question response memos
II. Overview of Pre 9-11
Aviation Security System
• Reactive system
• Dual mandated
• Dispersed accountability
• Flawed and un-layered system
• Not treated as a national security issue
II. Overview of Pre 9-11 Aviation
Security System
Layers of Security
Intelligence/law enforcement
Passenger pre-screening
Passenger checkpoint screening
On-board security
Ill, Overview 9/11 Flight Stories
and Analysis
Key events; issues & patterns
—Weapons and ticket purchase
—Flight facts and profile
—Arrival at airport; Check-in; Baggage check
—Prescreening
—Checkpoint Screening
—Passenger Boarding & Seating
—Communications from flight: On-board events:
tactics; weapons; incidents and timeline
III. Family Questions
(SEE HANDOUT)
III. Loose Threads
Placeholders
Investigation of all passengers, no shows and
reservation holders on the hijacked aircraft
Interview by law enforcement of all individuals
who had access to the aircraft or contact with the
hijackers
Other flights
Advance notice of 9/11 threat to government
officials
IV. Overview of Recommendations :
What and Why?
Major Points/Discussion
• Treat Aviation and transportation security as a National Security issue
• Employ "risk management" in order to establish transportation security
priorities and rationally allocate resources
• Establish security "baseline" for all modes of the U.S. transportation
system
• Improve information sharing and coordination among all components
of the U.S. transportation security system
• Improve oversight and accountability of transportation security policy
makers and implementing personnel
 IV. VettingJiecgmmendations
Agencies
Stakeholders
Congress
Thinks tanks and key experts
Families
Team 7 - Family Questions - 3/29/04

1. In this article (below) there is a 4 minute tape mentioned that was recorded from AA flight 11
(WTC Tower One) where Betty Ong is talking to Minter and Gonzales. Can you subpoena this
tape from the FBI? Can you subpoena Michael Woodward's notes? He was on the phone with
Madeline (Amy) Sweeney.

http://www.cnn.com/2002/US/03/07/gen.pentagon.pictures/index.html

http://www.startribune.com/images/24/

[TEAM 7 NOTE: These articles do not appear to be related to the question asked.]

2. Was there a gun on AA#11? FAA executive summary stated that a gun was fired. This report
was thereafter redacted. What is the truth? Investigate accounts that FAA had information a gun
was present aboard one of the airplanes.

3. If box cutters were restricted items on 9/11, why had not the FAA developed methods for
detecting these items on passengers and in carry-on baggage? Where did the information about
box-cutters come from? How do we know that the terrorists were armed with these?
Furthermore, why was the American public told after 9/11 that box-cutters were allowed on
planes, when we have since come to find out that they were specifically listed as airline
contraband. Who is responsible for this dis-information? Were box cutters prohibited items or
not?

4. Where are the "black boxes" and the transcripts from all four crash sites? Why has the FBI not
invited the NTSB into the investigation? What is the status of the black boxes on the four
flights? {Shared with TEAM 8]

5. 9 of the hijackers were selected for special security screenings, 2 for irregularities in
identification documents, 6 for extra-scrutiny by a computer screening program and 1 because he
was traveling with a questionable individual). What exactly were the irregularities in
identification? Which 2 had these irregularities? What is the name of the individual who made
the decision to let these 2 men board the planes? What was done during the course of the
detainment of these 2 individuals? What questions were asked? Was anything confiscated? With
regard to the remaining 7 hijackers, what were the list of questions asked to them? Who
interrogated them? Was anything confiscated? What is the name of the individual who permitted
these men to board the planes? Where are the logs and records and incident reports from these
detainments?

6. Why was Logan Airport not sanctioned for its repeated failure to meet FAA standards for airline
security? If they were sanctioned, how much were they fined? Did they completely pay the fine?
What is the name of the individual who was responsible for making sure that Logan Airport met
its airport/airline security requirements?

7. Why did three foreign owned airline security screening companies have their liability levels
capped in the Homeland Security Bill? Who is responsible for this? What was the reasoning?

8. Investigate the processing of those hijackers who were held-up by airport security on
9/11 .[Similar to Question 5]

9. What happened to the individuals in charge of the screening areas that processed the hijackers?
[Similar to Question 11]

10. Why weren't passengers on the other flights in the air on 9/11 screened for other terrorists?

11. The commission should make an accounting of all the security personnel (screeners,
Team 7 - Family Questions - 3/29/04

administrators etc.) who had a roll in processing the passengers on the hijacked flights; provide a
status report on their employment in security; make recommendations about their status in future
aviation security jobs. [Similar to Question 9]

12. Investigate the "9 warnings in July" and the "8 warnings in August" about terrorist plots. Is this
related to FAA?

13. What were the standards of security at the FAA as of 9/11/2001? [Similar to Questions 16 and
20]

14. Why did screening contractors pay 10 cents on the dollar for fines imposed on them for
violations? Please get Jane Garvey's response about why the fines were lowered.

15. Why were timelines scrapped from the Gore Commission Report's recommendations?

16. Study the relevant FAA security protocols in effect on 9/11 and report upon those that were not
followed. [Similar to Questions 13 and 20][Shared with TEAM 8]

17. Why don't we have cameras recording what's going on in the cockpit? Was cost a factor in not
putting this technology in place?

18. Why don't we have hidden cameras in the airports, like casinos?

19. Investigate cell phone records to determine who called from the planes.

20. How do the requirements on paper in all aspects of the hijackings and aftermath, match-up with
what happened? What protocols and procedures weren't followed? [Similar to Questions 13 and
16][Sharedwith TEAMS]

11. What tactics did pilots learn to respond to hijackers? (Two AA pilots were told that the policy
was if a hijacker is present: get him on the plane).

22. Did the hijackers purchase extra seats on the airplanes?

23. Were the flights less crowded than normal? Did this raise any red flags that something was
amiss?

24. A flight attendant on AA#11 notified her supervisor within the first few minutes of the plane
being overtaken. What was the name of this supervisor? What exactly did he do with this
information? Why was NORAD not immediately notified? What are the names of the individuals
whose responsibility centers upon notifying NORAD in situations like this—on the local,
regional, and national levels? Why was the protocol not followed? [Identical to Question 30]
[Sharedwith TEAMS]

25. There is clear evidence that pepper spray was used by terrorists on at least two of the hijacked
flights, and pepper spray was a prohibited item on September 11, 2001. The indictment of
Zacarias Moussaoui states that Mohammed Atta had pepper spray in his possession on
September 11, and an FBI agent testified at the trial of Munir El Mottassadeq that the terrorists
used pepper spray on Flight 11. In a telephone call from Flight 175, a passenger told a family
member that passengers were sick because the terrorists sprayed them with "Mace." FBI agents
confirmed this report to families of other Flight 175 victims. ( cc team 6)

• What methods exist to keep pepper spray canisters and other incapacitating agents off
planes?
Team 7 - Family Questions - 3/29/04

• What has been done to improve these methods since September 11, 2001?

• Should manufacturers of pepper spray and other incapacitating agents be required to

make their canisters more easily detectable with x-ray scanners or other methods?

26. An "Executive Summary," written by an FAA employee and delivered to senior FAA
management on September 11, 2001, states that a Flight 11 flight attendant (apparently referring
to Madeline Amy Sweeney) reported to the American Airlines Operations Center that "a
passenger in seat 10B [Satam Al Suqami] shot and killed a passenger located in seat 9B [Daniel
Lewin] at 9:20 a.m... . One bullet was reported to have been fired." The FAA and American
Airlines now claim that Sweeney actually reported that Suqami stabbed Lewin with a knife. The
FAA and American Airlines blame each other for the mistake.

• What has been done to investigate this report and either (i) determine that American
Airlines actually did initially report a gun or (ii) determine where any
miscommunication occurred?

• How did a misunderstanding about a knife lead to the sentence, "One bullet was
reported to have been fired"?

• Blake Morrison of USA Today spoke with an American Airlines ground crew member
who told of a rumor on 9/11 that there was a gun on Flight 11. If, as American Airlines
asserts, the company never reported a gun on Flight 11, how did American Airlines
employees on 9/11 know about an erroneous report circulating internally at the FAA?
[Similar to Question 2]

27. Have all radio transmissions, cockpit voice recordings, and telephone transmissions from United
Flight 93 been examined to determine whether there is any evidence to support rumors that there
was a firearm or bomb on that flight?

28. A 1992 "Special Analysis" prepared by the FAA and addressed to all FAA aviation security
managers states that, between 1983 and 1992, "Small knives (blade length of four inches or
less)" were "the most frequently employed weapon" in domestic aircraft hijackings. If this was
the case, why were such knives permitted on planes prior to 9/11?

29. A Washington Post article from September 12, 2001, says that the passengers and crew of Flight
77 were "Herded to the back of the plane" and "ordered to call relatives to say they were about to
die." The article does not attribute this statement to any source, and no one at the Post can recall
where that information came from. Is there any evidence to either support or contradict the Post
article?

30. A flight attendant on AA#11 notified her supervisor within the first few minutes of the plane
being overtaken. What was the name of this supervisor? What exactly did he do with this
information? Why was NORAD not immediately notified? What are the names of the individuals
whose responsibility centers upon notifying NORAD in situations like this—on the local,
regional, and national levels? Why was the protocol not followed? 3(c)(10) [Identical to
Question 24] [Shared with TEAM 8]