Copyright Envision Corporation. 2002. All rights reserved.

Protected by the copyright laws of the United States & Canada and by nternational treaties. ! S ""E#A" A$% S!& C!"' P&() * !E% !( % S!& *U!E+ PU*" S)+ (,,E& ,(& SA"E+ " CE$SE (& SU*" CE$SE+ # -E (& % SC"(SE !( A$' (!)E& PA&!'+ !) S P&(%UC! $ )A&% C(P' (& % # !A" ,(&.. A"" (,,E$%E&S / "" *E SUE% $ A C(U&! (, "A/.

Copyright Envision Corporation. 2002. All rights reserved. Protected by the copyright laws of the United States & Canada and by international treaties. ! S ""E#A" A$% S!& C!"' P&() * !E% !( % S!& *U!E+ PU*" S)+ (,,E& ,(& SA"E+ " CE$SE (& SU*" CE$SE+ # -E (& % SC"(SE !( A$' (!)E& PA&!'+ !) S P&(%UC! $ )A&% C(P' (& % # !A" ,(&.. A"" (,,E$%E&S / "" *E SUE% $ A C(U&! (, "A/.

Copyright Envision Corporation. 2002. All rights reserved. Protected by the copyright laws of the United States and Canada and by international treaties. ! S ""E#A" A$% S!& C!"' P&() * !E% !( % S!& *U!E+ PU*" S)+ (,,E& ,(& SA"E+ " CE$SE (& SU*" CE$SE+ # -E (& % SC"(SE !( A$' (!)E& PA&!'+ !) S P&(%UC! $ )A&% C(P' (& % # !A" ,(&.. A"" (,,E$%E&S / "" AU!(.A! CA""' *E SUE% $ A C(U&! (, "A/. $ove0ber 21+ 2023
Contact $a0e Address Address2 City+ State1Province 2ip1Postal Code

OBJECT: APOLOGY TO CUSTOMER FOR ACCOUNTING ERRORS

%ear 3C($!AC! $A.E4+ (n behalf of 3C(.PA$'4+ want to than5 yo6 for yo6r recent letter regarding an error that occ6rred with yo6r acco6nt 3$U.*E&4. After e7a0ination+ we were able to trac5 down the error and have credited yo6r acco6nt accordingly. A report to this effect has also been sent to o6r credit depart0ent 8 can certify that yo6 credit rating won9t be penali:ed in any way. Please note that as of 3%A!E4+ yo6r acco6nt balance is 3A.(U$!4. 'o6 are a val6ed c6sto0er+ 3C($!AC! $A.E4+ and we apologi:e for any inconvenience this 0ista5e 0ay have ca6sed yo6. f we 0ay be of f6rther assistance please do not hesitate to contact 0e at yo6r convenience.

Sincerely+

Company Name Street+ City+ State1Province+ 2ip1Postal code !el; <000= 000>0000 1 ,a7; <000= 000>0000 www.yo6rwebsite.co0

 Copyright Envision Corporation. 2002. All rights reserved. Protected by the copyright laws of the United States & Canada and by nternational treaties. ! S ""E#A" A$% S!& C!"' P&() * !E% !( % S!& *U!E+ PU*" S)+ (,,E& ,(& SA"E+ " CE$SE (& SU*" CE$SE+ # -E (& % SC"(SE !( A$' (!)E& PA&!'+ !) S P&(%UC! $ )A&% C(P' (& % # !A" ,(&.. A"" (,,E$%E&S / "" *E SUE% $ A C(U&! (, "A/.

'o6r na0e 'o6r title <?00= @2A>BCDE yo6re0ailFyo6rco0pany.co0

Company Name Street+ City+ State1Province+ 2ip1Postal code !el; <000= 000>0000 1 ,a7; <000= 000>0000 www.yo6rwebsite.co0