7229 S Charisse Circle, West Jordan, UT 84084 (801) 598 - 5771 heidi.smith84084@yahoo.

com

Heidi Smith
Objective I would like the opportunity to seek advancement within the company, where I can use the skills
I have learned and excel further growth into the company. Suncrest Counseling

Experience 12/2012 Present

South Jordan, UT

VP of Finance/HR Director Enter customer accounts in Quickbooks, along with all associated invoices or bills. Create checks and pay according, maintain the check register. Manage and oversee performance management and complete payroll within the entire company. Complete research in financial planning as well as the analysis group leading both the annual budget process and monthly forecasting efforts. Produce cost productivity, and the development of tools and processes for improvement. 05/2012 11/2012 Alarm Protection Technology Salt Lake, UT

Collections Manager Manage a team of collection specialist; provide daily and monthly goals to accomplish. Negotiate a payment plan to get the customer current. Record the payments that continue to result in the customers account to become current or less past due. Create an aging and daily return report for the specialist to emphasis their efforts on accounts that are past due, by contacting them either by phone or through mail. Enter in the system Agemni any and all returned mail. Skip trace the account to locate a new address or any new information suggesting to the customer. 02/2011 05/2012 LifeVantage Sandy, UT

Call Center Supervisor Update all paperwork with new employee hires, as well as set training schedule. Read and respond to all incoming emails that are addressed to the company. Manage a team of employees with special projects for completion for the call center. Take escalated incoming calls from distributors and/or preferred customers and assist them with inquires they have regarding their account and resolve their concerns. 06/2008 07/2010 Basic Research West Valley, UT

Quality Control Inspector Visually inspect incoming products for the standards set by the quality control department and the manufacturer, such as: artwork, volume count/size, functionality and measurements. Issue out labels from a secure location as needed, track the incoming and outgoing inventory. Update and maintain data with current information in the incoming inspection log.

Education 2001 - 2005

High School Diploma Graduated with a 3.5 GPA

Jordan High School

Sandy, UT

2005 Present Salt Lake Community College General Studies with a focus on Business One more semester until completion, Current GPA 3.6

Taylorsville, UT

References References are available on request.