BACKHAND BOOKS

Looking for a pre-loved book. Weve got the answer!

www.backhandbooks.com

Plan & Review Administration Of Cindy Efu & Shaun Grace On Assignment 1
Business name: Backhand Books in administration systems

Trainer: Maria Artango Date: 15/8/2013

15/8/2013, Cindy & Shaun

Project 1
Open invitation to tender for the development and supply of administration system. 1.0 Our organization Backhand Books We cater for those wishing to find pre-loved books on any topic. We shall set up a voluntary book deposit in which people receive purchase tokens if they bring in pre-loved books. 2.0 Description of the system required Manual System: Filing books onto shelves Pricing books individually by putting tags on them Handing out tokens for future purchase Marketing Attend/Visit product supplier Hosting events Computerized System: Accounting using such things as Microsoft operational system e.g. Staff payments Keeping a register of the books Security to stop book disappearing (might be expensive?) Security cameras Cash register Management link to sales Eftpos machine Back-up drive Catalogue System Online website 3.0 Detailed information about the system requirements Access to barcode register of Australia Magnetic barcode register of Australia Link to banking via eftpos Door screening technology and security cameras Back-up external hard-drive for files Training to use systems effectively 4.0 Timeline for system implementation An action plan is needed as a start. Many factors including cash flow and order/receive times affect the timeline. Personel involved with system implementation are as follows: Person Affiliated System Frequency Due Date Authorisation From 15/8/2013 Manager Daily - 5pm 16/8/2013 onwards Manager daily Staff Daily 4.45pm 16/8/2013 onwards Manager daily Author Monthly first 3/9/2013 Contractor

Business Coach Shareholders

Tuesday every month 12pm Weekly Mon 9am Monthly report Last day of month

19/8/2013 30/8/2013

Contractor All Management

5.0 How the quotation should be submitted Quotations (for book prices):

Via hard copy Looking at books on shelf Via talking to staff Via the website all book prices will be next to title Facebook, Youtube,

6.0 How the quotation should be formatted Suppliers will provide quotes on pre-formatted paper that will show quotes. A letter is to be written to converse first unless quote is made in person. A digital quote is most likely in the current business environment. 7.0 Details about post-purchase costs, such as technical support, maintenance and the ongoing costs of operation

5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 Amazon Books Borders Books Backhand Books Annual Sales

Revenue v's Cost - Backhand Books v's 2 Main competitors

Sales billions

Annual Costs billions

Annual Losses billions

Total Revenue Billions

8.0 Date by which their quotation should be received

Backhand Books Shop 112 Hamilton Rd, Chermside,

4030

Ph: 07 99990000 Dear Penguin Books, I would like a quote on 100, 5 book package items of the Courageous Callihan series. If the price is suitable I would like to receive the items on Sept 4th, 2013. The quote is required before August 22nd so payment can be made. Since we are a second hand book store, pre-loved books or seconds would be loved but if this is not possible, brand new titles are suitable. Please quote via the phone. The quote only requires a price at this time with expected delivery date included. Sincerely, Cindy & Shaun Co-managers, Backhand Books

Contact Cindy or Shaun when quoting or for more information. Thanks.

9.0 Who to contact if they need more information This has been answered in the above letter.