Miss Simuzara Badalova 07400575544 zara1810@me.

com
1/2, 74 Rhymer Street, Glasgow G21 2NN

Profile I am well presented individual with exceptional customer service skills, capable of providing efficient reception and switchboard service to clients. I love working as part of a team and also on my own. I have a wealth of experience working in fast pace environment and very capable of receiving guests in a welcoming and helpful manner. I am very capable and willing to be an integral member of administrative and clerical team. I am particularly adept at following instructions and very keen on learning new instructions and regulations. I am a hard-working individual who is very mature in outlook. I am very positive and can adapt easily to new environments. I am also confident communicating with people from a variety of cultures and backgrounds. Currently seeking for a suitable receptionist position within a progressive business company.

Experience Glasgow Life, Royston Library Volunteer- Librarian In my duties at Royston Library I answer telephone enquiries , serve the public , file books and receipt stock. I am also there to assist wit IT enquiries. Caledonia Health Care LTD, GLASGOW Support Worker I assist vulnerable clients in personal Care for example at times I would assist and help service users in personal care and feeding. Sometimes I provide companion ship for an individual whose career has taken a break or outing. HRM Home Care LTD, Glasgow Support Worker I assisted vulnerable clients in personal Care for example at times I would assist and help service users in personal care and feeding .Sometimes I provided companion ship for an individual whose career has taken a break or outing. August 2010 December 2010 July 2011 - Till Present October 2013 Till Present

N/A Programme Shut down, London Volunteer Interpreter- Advocate

February 2008 December 2008

I accompanied individuals to their appointments and advocated on their behalf. I also interpreted for them if their English was poor. Through this experience I learned how to listen actively to others. This experience also improved my confidence in dealing with a variety of people.

Education Glasgow Caledonian University Bachelor's degree Langside College SQA Social Sciences Full HNC Award HNC North Glasgow College SQA Health And Social Care Full NC Award National Certificate- NC September 2010 July 2011 September 2011 July 2012 September 2012

BA Full Time Social Sciences Predicted : First Class Honours

Interests I have always had a keen interest in languages from a young age as both my parents speak three languages, I enjoy getting to use the languages I speak as often as I can. I enjoy reading history as I am interested in different cultures. I like to keep fit and try to walk as much as I can rather than using transport.

References Referee Mrs Michelle McGoldrick Customer Services Supervisor Royston Library, 67 Royston Road, Glasgow, G21 2QW Tel :0141 276 0890 Email: michelle.mcgoldrick@glasgowlife.org.uk

Referee Ms Emma Craig HR 75 London Road, Kilmarnock, KA3 7BP Tel : 01563570999 Email: emma.craig@hrm.co.uk