Enrique Ochoa

Solutions Architect at Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas

Summary
Twelve years of IT experience in the financial and pharmaceutical industries performing strategic and operational roles. Gathered business needs and opportunities, analyzed and defined business requirements, and designed enterprise and solution architectures in a wide variety of business domains and technology platforms using state-of-the-art frameworks and methodologies. Generated clear and concise documentation, communicated ideas succinctly, and exceeded expectations in terms of value generated. Passion for quality, strong empathy, flexibility, and focus on win-win negotiations

Specialties
Enterprise Architecture, Solutions Architecture, Business Analysis, Systems Analysis, Project Management

Experience
Solutions Architect at Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present (1 year 3 months) Business Systems Analyst at Abbott Laboratories September 2011 - June 2012 (10 months) - Integrated the Sales, Samples, Expenses, and P&L forecasting models; generated installation/user guides and trained business users in a new COGNOS BI implementation; complexity of finance forecasting process reduced by 40% - Coordinated the migration of current Latin American COGNOS BI infrastructure from Argentina to US; ensured compliance with Abbotts SDLC procedures and documentation; complexity of finance forecasting infrastructure reduced by 10% Student in the full-time MBA program at University of Illinois at Urbana-Champaign August 2009 - May 2011 (1 year 10 months) Enterprise Architect at Banco de Credito del Peru September 2007 - July 2009 (1 year 11 months) - Developed a business, application, and information architecture for Distribution Channels, Customer Relationship, Commercial Banking, and Risk Management domains using MEGA; forecasted savings of $130M in next five years - Defined high-level business requirements and solutions to close the gap between current and desired state of the CRM, e-Business, and Commercial Banking domains; demonstrated value generated through cost-benefit analysis

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- Evaluated enterprise applications (CRM, Portal, BPMS, ECM) based on Gartner/Forrester evaluation templates and financial/functional/technical criteria; managed relationship with Vendors; planned and executed proofs of concept - Defined principles, guidelines, patterns, and standards to implement enterprise applications such as MS CRM Dynamics, MS SharePoint, Websphere Portal Server, Websphere Process Server, and Websphere Message Broker - Teamed with strategic and operational business and IT users, and used TOGAF as a framework to ensure that enterprise architecture projects were completely aligned to business, IT, and architecture strategies and principles Solutions Architect at Banco de Credito del Peru September 2004 - August 2007 (3 years) - Designed and implemented a ESB (Websphere Message Broker), BPM (Websphere Process Server), and SOA platform based on the application of technology standards: Web Services, SOAP, XML, WSDL, MQ, BPMN, BPEL - Estimated/defined solution architectures for the CRM Dynamics, SharePoint and Websphere Portal implementation with the support of Business, Information, and Technology Architects; reduced time-to-market by 30% average - Architected Web/BPM/SOA solutions and governed/led their implementation in the commercial and retail banking domains: lines of credit; credit cards; personal, auto, mortgage loans; reduced time-to-market by 40% average - Created architecture artifacts such as applications/services/components/data entities catalogs; applications and service dependency/interaction diagrams; and capabilities /applications/services/data entities matrices - Centralized, formatted, and cleaned the organizational information through the development of a Datawarehouse / MDM architecture blueprint; forecast improvement of data quality/time-to-market for data intensive requirements - Developed, configured, customized, and deployed complex components of MS CRM Dynamics, IBM Websphere Portal, and MS SharePoint Portal Server using .Net, C#, MS Reporting Services, Java, and SQL Server Project Manager / Business Analyst at Banco de Credito del Peru September 2002 - August 2004 (2 years) - Led two offshore development teams as well as validated the work of a local outsourcing team, simultaneously in a project that lasted two years to improve the commercial loan processes; reduced attention
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time by 50% on average - Defined projects scope, milestones, resource allocation, and estimations using MS Project; followed-up progress, managed risks and problems, and reported status to project committees based on the application of PMP guidelines - Conducted meetings with sales, risk, and operations users to collect information about current and future state of the commercial loan processes; analyzed and structured information received by creating workflow/use case diagrams - Gathered, analyzed, and documented SharePoint Portal requirements for the whole Commercial Banking Domain; set up sites, security, documents categorization, workflows, dashboards, search, and backup/restore capabilities - Extracted data from multiple databases (DTS, SSIS); developed complex SQL queries/scripts; and displayed generated information in operational and analytical reports using Excel, Crystal Reports and MS Reporting Services - Teamed with systems analysts and developers, and partnered with testers to ensure business/user requirements were met and delivered with a strong alignment to business principles; duties included troubleshooting production issues - Generated clear and concise supporting documentation: business/user/technical requirements, use cases, activity diagrams, sequence diagrams, data flow charts, training material, and user guides based on CMMI/UML techniques Systems Analyst / Developer at Banco de Credito del Peru October 1997 - August 2002 (4 years 11 months) - Designed web/workflow solutions to meet complex corporate risk, follow-up, impaired portfolio, and corporate sales process improvement requirements; generated technical artifacts based on UML and CMMI best practices - Successfully migrated information from old to new platforms/applications/databases after carefully analyzing regulatory, business, and technical rules and constraints; improved quality of user experience/data after migrations - Created databases, tables, views, indexes, primary keys, foreign keys, triggers, scripts, queries, stored procedures, and data mapping/transformation packages (DTS and SSIS) using MS SQL Server, Oracle, and MS Access - Efficiently coordinated with IT representatives the application of security, infrastructure, architecture,

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quality assurance, and data warehouse guidelines, patterns, and standards along several software development life-cycles - Integrated mainframe, client-server, and web applications using a wide variety of integration options such as SQL Server stored procedures, queries, DTS and SSIS; Text files; XML files; SNA/COMTI; MQ Series; and TCP-IP - Created and updated corporate banking programs in mainframe, client-server, web, and workflow platforms; using COBOL, .Net, Java, SQL, Crystal Reports, and Business Objects; duties included troubleshooting production issues

Languages
Spanish

Skills & Expertise

Enterprise Architecture Business Analysis Systems Analysis Solution Architecture SOA Project Management IBM BPM ESB Web Services MS Reporting Services Crystal Reports Cognos Business Objects Java .NET SQL WebSphere Application Server WebSphere Portal WebSphere MQ WebSphere Message Broker COM+ UML Agile Methodologies

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Education
University of Illinois at Urbana-Champaign - College of Business Master, Business Administration (MBA), 2009 - 2011 Activities and Societies: - President, Operations and Technology Management Association, Illinois MBA, 2010 - Global Business Certification, Illinois Business, 2010 - Consultant, Illinois Business Consulting (IBC), Illinois Business, 2010 Universidad de Lima BS, Systems Engineering, 1992 - 1998

Interests
Tennis (top ten Peruvian tennis player during two years), soccer, squash, music, reading, traveling

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Enrique Ochoa
Solutions Architect at Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas

Contact Enrique on LinkedIn

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