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SB Unit 11 Practise Imaginative Sympathy Ed2 v2r1
SB Unit 11 Practise Imaginative Sympathy Ed2 v2r1
UNIT 11:
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UNIT 11:
pg. 2-5 pg. 6 pg. 7 pg. 8-9 pg. 10 pg. 11 pg. 12-13
Non-contributors give importance only to the technical or commercial aspects of a situation. They are unable to see the human aspects of the situation. Contributors are able to appreciate and understand others life situation, others mental condition, and others point of view they then act accordingly.
Clearing Proposals
This Non-contributor Processing Officer sees his work as just clearing proposals and passing files nothing more. Thus, the respect, meaning, and value he has for his own work will be limited.
This Contributor Processing Officer recognizes the wider value and impact of his work he sees that by checking and clearing the proposal he will be contributing to national development. He believes his work is meaningful and respect-worthy. Thus, he is motivated to do a good job, because otherwise national development will be impacted.
This Non-contributor Hospital Administrator gives importance only to the process efficiencies in the hospital. He forgets that patients are human beings whose lives are being served. To him, patients are only statistics and business numbers.
This Contributor Hospital Administrator is sensitive to the human aspects of his work. Thus more patients does not merely mean more business it means the hospital had an opportunity to serve the lives of more human beings.
3.
This Non-contributor Teacher is only able to see the immediate / short-term benefits of helping her students get good marks in the exam. Thus, she tries to do whatever she can to help them do well in the exam. However, in this process, without her realizing it, many students miss out on getting true learning / education this harms them in the long run.
This Contributor Teacher appreciates the longer-term consequences of focusing too much on exams. Thus, she sees the importance of helping her students understand the subject deeper, and does whatever she can to enable this. Result - not only will her students do well in the exam, but they are more capable of earning success in the long run.
continued ...
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... continued
4.
This Non-contributor Graduate sees himself and the value of his degree only in narrow terms of the job it will give him access to. Thus, he de-values himself and his degree.
This Contributor Graduate believes she has some role to play in transforming society (in her own way). Thus, she values herself and her education that gives her the power to make an impact and do something worthwhile in the world.
1. Paresh goes to the insurance office to submit some documents for a claim.
See what happens when the insurance office has officials who dont have imaginative sympathy How would the insurance officials behave if they practice imaginative sympathy
[Visualize the situation and imagine their response to fill in]
One thing I can learn from this example, on how to practice imaginative sympathy
continued ...
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... continued
2.
The response of a Non-contributor motorman who has no imaginative sympathy
[Adapted from an article appearing in Jan 04, 2007 edition of Mumbai Mirror] On 4th January 2007, a Western Railway train in Mumbai bound from Churchgate to Virar inexplicably did not halt at a scheduled in-between station. It overshot the station and stopped 155 metres ahead of the station. Commuters who had to get down at this station had to jump off the train and tread their way back, running the risk of being run over by approaching trains. Many had to take a train back from the next station. Motorman J Ramachandran, on being questioned, responded, A motorman is running more trains now than earlier. The level of alertness required is tremendous and all the stress is telling on us. It is unfortunate that this incident happened, but we are not to be blamed.
[Visualize the situation and imagine his response to fill in]
What would be the response of the Contributor motorman who practices imaginative sympathy?
One thing I can learn from this example, on how to practice imaginative sympathy
3. Malini is on her last week of work as administrative officer with a software company. After
5 years at this job, she is now moving to a new city.
Malinis response if she is a non-contributor who has no imaginative sympathy
Malini, we will miss you. You have taken care of everything here for so many years. We are worried whether the new officer will be able to manage without you it will be chaos!
Yes, I know and I will miss you all too. I hope the new officer is good.
One thing I can learn from this example, on how to practice imaginative sympathy
continued ...
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... continued
4. Dr. Shah is a famous orthopedic surgeon, known for his expertise in back-related illnesses.
See what happens in his clinic when Dr. Shah has no imaginative sympathy
These seats are so uncomfortable for the back! Hmm... sorry Im late.
How would the patients experience at the clinic be different if Dr. Shah practices imaginative sympathy
[Visualize the situation and imagine Dr.Shahs response to fill in]
I would rather go to a lesser known doctor. My pain has worsened waiting on those uncomfortable seats!
One thing I can learn from this example, on how to practice imaginative sympathy
Reflection: What happens when people dont have imaginative sympathy in their work? Share some experiences you have come across that help you explain this.
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Foundation
C1: Why do you need to practice imaginative sympathy in your work? AND MORE ...
C2: How contributors, with imaginative sympathy, engage / go about their work
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NEWS ANALYSIS
An Excerpt from an article in Hindustan Times, Mumbai Edition, May 21, 2011
long-term consequences:
long-term consequences:
long-term consequences:
long-term consequences:
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CASE STORY
The most important aspect while selling and marketing to rural India is to understand usage of products. Take for example, pressure cookers. In urban India, most of the cooking is done on a counter top, whereas in rural areas cooking happens at the floor level. Therefore, cookers need to have two handles to enable easy handling. Just having one handle will not work. It is a simple aspect of a product, but it makes a huge difference in terms of usage. In order to understand the needs of rural India we need to resort to what I call community embedded innovation.
One of the things Ive always found is that youve got to start with the customer experience and work backwards to the technology. You cant start with the technology and try to figure out where youre going to try to sell it. Ive made this mistake probably more than anybody in this room and Ive got the scar tissue to prove it, and I know that its the case. As we have tried to come up with a strategy and a vision for Apple, it started with What incredible benefits can we give to the customer? Where can we take the customer? [Its] not starting with Lets sit down with the engineers and figure out what awesome technology we have and how are we going to market that.
In the Macworld Expo 1997
One of the creators of WordPress, Matt Mullenweg, was interacting with wordpress users... The media library in WordPress was discussed. A man in the audience brought up a technical issue he had with the library. Mullenweg explained that you could actually do what the man wanted to in WordPress, but stated: The software is wrong, not the people.
MATT MULLENWEG, CEO-WORDPRESS
Mullenweg could have just told the man that youre doing it wrong before telling him the right way to work with WordPress. Instead, the fact that users had problems with the media library told him that the software needed to be improved.
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ROLE MODEL
Known for her no-nonsense ways, Kiran Bedi introduced a new way of policing in Tihar Jail. Once considered a hellhole, today Tihar stands testimony to the transformative intervention led by Bedi.
The jail was a mad house. Inmates were treated with no respect. I shared my cell with 25 other inmates. Fights were frequent. I did not know whether life was more miserable outside or inside. The first day Bedi walked into the jail in plain clothes. Madam asked us, Do you pray? I was surprised I did not answer. When none of us said I was surprised anything, she asked I did not answer. us, Would you like to pray?
It was accepted by all that a jail term had to be made miserable. I challenged that. Jail has to be transformative. Only then will we have reformed citizens.
I wanted to give them the message that I am here for you for a new way of life. When we finished praying there was complete silence. We had broken the ice.
Next, Bedi introduced a series of transformative measures in the jail such as literacy and higher education programs, panchayat system for self management of prison by inmates, de-addiction programs etc. Bedi and her team worked with missionary zeal to get these interventions to become an integral part of the jail. The sustained and persuasive effort started showing results after some time.
I completed my graduation from open university while in jail. This was after a break of 7 years.
We formed different committees to manage kitchen, library, sports activities, internal discipline etc. It was very satisfying to do something constructive.
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2. Take up any 3 common professions that you and many of your classmates would consider for your future career. Brainstorm to uncover what power one can have in that profession, to touch / transform the lives of people. Profession
(eg: software developer)
What power one can have in this profession, to touch / transform the lives of people?
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STEP 3: Interview this person and also talk to other people who know this person and interact regularly with him / her during the course of his / her work. In the interview, ask this person How does s/he see his / her work? What does s/he believe is the impact s/he can create in the lives of people through this work?
To share 3-4 incidents from his / her work-life where s/he believes s/he really made a contribution. For each incident, identify Did s/he practice imaginative sympathy? If yes, how? If no, what were the consequences of this? STEP 4: Make your final presentation by compiling the answers from your interviews / research and your observations on each of these answers, highlighting how this person practiced imaginative sympathy in his / her work. STEP 5: Present in the class.
OR do the above project (using the same 5 steps as a guideline) for any of these stories based on real cases, available on i-become [Log into your account on http://gtu.ibecome.in/ and select Unit 11: Practice Imaginative Sympathy Concept Applications] Foundation
A3: HOW DR.BAWASKAR BEGAN RESEARCHING THE CURE FOR SCORPION BITES
NOTE: Dont just present these clips directly. Instead, study the contributors approach in the chosen clip, and then answer the questions given in Step 3 above. Compile your answers to build your presentation.
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An online discussion session will be conducted for Unit 11, in the Contributor Classroom, to explore the practice of imaginative sympathy .
Join students and faculty from across GTU as we discuss this topic. To participate Go to https://www.facebook.com/groups/CPP .July2012/ Log in with your own Facebook account (if you dont have one already, create new) Click on join group button to join the Contributor Classroom Once the group moderator approves, you can attend these discussions Make sure you register early enough so that you dont miss these sessions
To know the schedules for this, check your email / the i-become Facebook page https://www.facebook.com/ibecomeInitiative
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Do the quizzes and practice tests to get an idea of what to expect in the examination.
To access these Log into your ActivGuide account on http://gtu.ibecome.in/ Select Unit 11: Practice Imaginative Sympathy Exam Revision
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First, feel from the heart. What is in the intellect or reason? It goes a few steps and there it stops. But through the heart comes inspiration. Love opens the most impossible gates; love is the gate to all the secrets of the universe.
Who feels there for the two hundred millions of men and women sunken forever in poverty and ignorance? Where is the way out? Who feels for them? They cannot find light or education. Who will bring the light to them who will travel from door to door bringing education to them? Let these people be your God think of them, work for them, pray for them incessantly the Lord will show you the way.
Him I call a Mahtman (great soul) whose heart bleeds for the poor, otherwise he is a Durtman (wicked soul). Let us unite our wills in continued prayer for their good. We may die unknown, unpitied, unbewailed, without accomplishing anything but not one thought will be lost. It will take effect, sooner or later.
So long as the millions live in hunger and ignorance, I hold every man a traitor who, having been educated at their expense, pays not the least heed to them! I call those men who strut about in their finery, having got all their money by grinding the poor, wretches, so long as they do not do anything for those two hundred millions who are now no better than hungry savages!
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Feel, therefore, my would-be reformers, my would-be patriots! Do you feel? Do you feel that millions and millions of the descendants of gods and of sages have become next-door neighbours to brutes? Do you feel that millions are starving today, and millions have been starving for ages? Do you feel that ignorance has come over the land as a dark cloud? Does it make you restless? Does it make you sleepless? Has it gone into your blood, coursing through your veins, becoming consonant with your heartbeats? Has it made you almost mad? Are you seized with that one idea of the misery of ruin, and have you forgotten all about your name, your fame, your wives, your children, your property, even your own bodies? Have you done that?
Swami Vivekananda visited Kutch and met the Dewan Motichand Lalchand who introduced him to the Maharaja Rao Khengarji Bahadur III. He had long talks with both of them, upon the industrial, agricultural and economic problems of the land. He impressed upon them the need for ameliorating the condition of the masses as he had a great faith in the ability of the rulers to do good to their subjects if they could be taught about the ancient Indian ideals of civil government. The Maharaja of Kutch was one of the most cultured, advanced and enlightened native rulers of India. He took keenest interest in the subject of female education, got many standard English works translated into Gujarati and carried out considerable improvement in public works. Being three years younger to Swami Vivekananda, he must have entered into intimate friendship with him. The Maharaja was deeply impressed by Swami Vivekanandas magnetic personality and was astonished at his vast knowledge. He said : Swami Vivekananda, as after reading may books the head becomes dazed, even so after hearing your discourses my brain becomes dizzy. How will you utilise this talent? You will never rest until you have done wonderful things!
Have you never thought, of the hearts of the heroes? How they were great, great, great, and soft as butter?
Source: The Complete Works of Swami Vivekananda (Published by Advaita Ashrama, 5 Dehi Entally Road, Kolkata 14, India)
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The material in this workbook is meant to be studied along with the material available at gtu.ibecome.in You will find videos, concept presentations, quizzes to improve your understanding of the topic.
Workbook printed from I-Become ActivGuide