WILLIAM N. SCHMIDT Colorado Springs, CO 80908 Home: (719) 487-2967 Cell: (571) 426-3732 Email: schmidtw55@yahoo.

com OBJECTIVE ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Seeking a Director IT Infrastructure Operations position that leads a portfolio of initiatives to develop and integrate state-of-the-art, software and/or hardware systems in support of business objectives. Recognized as an efficient, results-oriented leader; with a track record of successfully managing people and resources and delivering roadmaps for future IT systems. Business value will be realized through leadership, operations and maintenance management and delivery of the companys strategic, long-term IT vision utilizing a creative, technology-driven organization in an environment that encourages innovative thinking, recognition, and career development. CAREER HIGHLIGHTS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Handpicked to lead three U.S. Air Force IT/Communications Operations and Maintenance organizations with 85 to 450 personnel and annual budgets from $750k to $3.7MM. Created enterprise-level information technology architectures for three intelligence community customers. Final architectures ensured end-to-end communications capabilities, compliance with congressionally mandated development requirements, and helped secure funding of $20B. Developed and managed the plan to deploy functionally identical architectures across three local area networks supporting satellite operations software development, testing, and real vehicle operations. The completed project eliminated system outages caused by differences in the infrastructure configurations. RELEVANT PROFESSIONAL EXPERIENCE ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Principal Consultant | IT Infrastructure Operations Engineering (2009 to present) Sotera Defense Solutions, Colorado Springs, Colorado Served as a ground system operations and maintenance consultant to the Boeing Company on the Space Based Space Surveillance (SBSS) Program. * Key member in the design, build/integration, and testing of hardware and software technology for a new $3B ground communication-computer system to support the operation of the SBSS satellite. * Coordinated the correction or mitigation of all developmental and procedural risks identified by the government and customer mission assurance teams to allow the final go/no-go launch decision. * Managed the upgrade of system capabilities used for anomaly resolution and integration testing. * Developed the strategy for consolidation of software development capabilities to increase responsiveness and reduce development staffing by 33%. * Planned and managed three infrastructure technical refresh projects valued at more than $2.5MM. * Engineered all networks into congruence using existing hardware, resulting in improved software reliability, by 20%, and improved satellite operations, by 25%. * Upgraded the vehicle engineering network with $185k in state-of-the-art capabilities, and completed the project two months ahead of schedule. * Upgraded the problem resolution and operations networks with $400k of cutting-edge hardware, avoiding the use of obsolete hardware. * Managed the consolidation/colocation of Colorado Springs SBSS operations into one location. The
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action saved $5 million per year in facility lease costs, allowed the sharing of personnel resources, and improved maintenance response times by positioning the 71-member team closer to the operations center. Principal Consultant | IT Infrastructure Operations Engineering (2004 to 2009) Signature Government Solutions (acquired by Sotera Defense Solutions), Herndon, Virginia System maintenance consultant, served as liaison between the maintenance function and the systems engineering team on Boeing's $3B, classified National Systems Program. * Planned and scheduled system integration of hardware and software upgrades/modifications that provided critical, new IT capabilities for the intelligence community. * Coordinated hardware/firmware configurations and supported software requirements that provided connectivity to partners and shareholders. * Wrote and led an exercise of the Continuity of Operations Plan (COOP) proving recovery and continued operational capabilities in a disaster situation. * Managed infrastructure maintenance support for all mission readiness exercises, which included resource allocation, system configuration, facility requirements, and personnel scheduling. * Defined the operations and maintenance configuration management/governance process. * Documented and approved infrastructure maintenance procedures and then trained the maintenance team to implement the process. * Achieved management acceptance for a hardware and software configuration closed-loop changemanagement/governance process. Streamlined the review/approval process 50%, and reduced the cost of system changes and integration by $1.5MM in the first year. Director Strategic Programs | IT Operations Architecture (2003 to 2004) Lockheed Martin Information Technology, Alexandria, Virginia * Assumed full P&L responsibility for a portfolio of eight programs valued at more than $7MM per year, including four enterprise architecture programs and four desktop contracts for three intelligence community customers. - Supported the enterprise engineering contract as a consultant for data architectures. - Handpicked to build the roadmap for future success by ensuring system compliance with existing frameworks that also integrated state-of-the-art technology. - Products produced obtained congressional funding to build the systems recommended. Lead Architect | Senior Systems Engineer | IT Infrastructure (2002 to 2003) Affiliated Computer Services (ACS), Inc. (acquired by Lockheed Martin), Arlington, Virginia * Led contract efforts, with the Missile Defense Agency, to develop the IT architecture roadmap for its transition to a DoD architecture-framework-compliant organization. - Utilized the Popkin System Architect tool to rationally analyze IT requirements, and delivered the project on time to meet an aggressive fiscal-year deadline. - Engineered and provided technical support for the development of enterprise architectures for the Department of Defenses Global Information, Grid-oriented (GIG) mission areas. IT Network/Communications Infrastructure Engineer (1999 to 2002) Concurrent Technologies Corporation, Johnstown, Pennsylvania * Managed portfolio of 17 simultaneous projects for the NSA's Protection of Vital Data (POVD) program. - Developed an attack sensing, warning, and response laboratory for assessing state-of-the-art network technologies at the national level. - Led the architecture development, installation, and upgrade of emerging technologies into the laboratory infrastructure. - Developed a detailed design document, which served as the network security/containment policy for the laboratory.
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* Led network operations modeling and simulation efforts for the U.S. Marine Corps Information Technology Network Operations Center. - Supervised a four-member team of network engineers in analyzing Internet operations using the OPNET modeling tool. - Modeled the Marine Corps systems command computer applications for efficiency. - Improved application operations of the second project by more than 20%. Director of IT Infrastructure Plans, Programs, Resources, and Architecture Headquarters USAF Special Operations Command, Hurlburt Field, Florida * Directed a 15-person team in the acquisition and implementation of 25 communications and information systems at 15 locations worldwide valued at more than $83MM. - Developed the command's first-ever IT architecture document for fixed and mobile systems. - Managed up to 20 high-level projects per year, including requirements development, project planning, scheduling, resources, design, development, implementation, testing, and reporting. Director IT/Communications Infrastructure Operations 375th Communications Group, Scott AFB, Illinois * Led a 460-member group, with a $3.7MM budget, in providing operations, maintenance, and architecture/infrastructure for communications, computer, network, visual information, and air traffic control systems supporting 5,000 users. - Completed an enterprise service improvement project to upgrade the network operating system, and improved network capabilities by 33%. OTHER RELEVENT IT LEADERSHIP POSITIONS * Director Information Technology, Communications Squadron Commander, Royal Air Force Base Upper Heyford, UK * Chief, Communications Infrastructure Maintenance, Royal Air Force Base Croughton, UK * Deputy Director for Software Management, Scott AFB, Illinois * High-Frequency Systems Staff Officer, Scott AFB, Illinois * Director IT Infrastructure Operations and Maintenance, Information Systems Squadron Commander, Chanute AFB, Illinois * Chief, Computer Operations and Maintenance Branch, Chanute AFB, Illinois * Computer Systems (Software) Development Officer, Gunter AF Station, Alabama EDUCATION AND TRAINING ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ MASTER OF ARTS, COMPUTER RESOURCE MANAGEMENT Webster University, St. Louis, Missouri BACHELOR OF SCIENCE, BUSINESS STATISTICS AND DATA PROCESSING Mississippi State University, Starkville, Mississippi PROFESSIONAL DEVELOPMENT Certificate in Program Management, Learning Tree International, 2008 Information Technology Infrastructure Library (ITIL), Service Delivery, 2008 Information Technology Infrastructure Library (ITIL), Service Management, 2008 Information Technology Infrastructure Library (ITIL), Foundations Certificate, 2007 Proficient in common business applications including: Windows, MS Project, MS Word, Excel, PowerPoint, and Visio.
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