Chris Spencer

San Diego, CA 92114 | 707-304-9042 | c.spencer707@gmail.com LinkedIn profile: www.linkedin.com/in/chrisespencer

Employment Highlights
Production Manager 2012-2013 See's Candies, Burlingame, CA Plan and implement the production schedule including; correct staffing levels for production, attainment of production goals, sanitation, maintenance, productivity, safety, budget, scrap and rejects Direct supervision of all production, maintenance, sanitation and quality control staff including training and development. Conduct performance evaluations for all staff and manage within the union contract Develop, maintain and enforce standard operating procedures for all line personnel Ensure batch formula accuracy and process conditions are maintained on a daily basis Supervise process and packing operations to to effect cost reductions, yield optimization, operational safety, environmental impact and product quality improvements Provide troubleshooting expertise for the continuous batching, cooking, cooling and kneading systems. Provide technical guidance during plant operations including shutdown and startup Maintain visible presence on plant floor to monitor machine operations, quality of product, sanitation/GMP's and waste management Monitor raw material and packaging inventories, ordering, and receiving bulk and packaged materials Participate and provide leadership in meetings including safety and departmental management Upheld safety procedures, held safety trainings and meetings, monitored and maintained compliance with environmental health and safety policies (EH&S) systems, processes and EPA audits Maintain productivity through motivation, preventative maintenance schedules and department budgeting Ensure that key performance indicators (KPI's) of efficiency and performance were met or exceeded Develop plans to address needs, conducted performance appraisal for direct reports, coaching, support and performance management process, managed a staff of up to 25 union employees Balanced on-hand inventory between two warehouses Quality Assurance Engineer 2008-2011 Multi-Contact USA, Windsor, CA ISO 9001:2008 quality system creation and maintenance Monitor supplier performance and conduct supplier audits Design and document process control plans, process improvement and inspection Corrective actions, root cause analysis and customer complaints Develop and maintain quality records and documentation Conduct internal and external audits Created and maintained company quality documentation such as quality procedures, process flows, document control process and work instructions Participated in continual improvement processes to enhance the quality system Working knowledge of X-ray, CMM and hardness testing Extensive use of various hand measurement tools Environmental health and safety (EH&S) familiarity Designed, implemented and maintained the MRB system for company Manufacturing Manager 2005-2008 Multi-Contact USA, Santa Rosa, CA Created a new manufacturing division for the company in the United States Established manufacturing priorities and allocated resources, created production processes and schedules Key performance indicators (KPI) of efficiency and performance were met or exceeded Staffing needs, appraisals, coaching and discipline. Established safety procedures, environmental policies, health and safety policies, systems and processes Standard operating procedures (SOP's) for all production operations Maintained Quality Management System (QMS) processes Monitored and maintained the WIP, finished goods, Bills of Materials and routings Created and released all manufacturing work orders

Materials Manager 2000-2005 Multi-Contact USA, Santa Rosa, CA Supplier identification, qualification, auditing, negotiation, RFQ's, supplier selection, purchase orders Logistics negotiation, costs, quality, efficiency, data analysis of performance, resource allocation Warehouse and Inventory cost of goods, established min/max stocking levels and cycle counting system Oversaw warehouse personnel and systems, managed health & safety Supervised all outsourced value added services and subcontracted materials Maintained all raw materials, external WIP and finished goods inventories Responsible for creating, releasing and maintaining all outside service work orders Created and maintained all Bills of Materials (BOM's) Identified, recommended and approved strategic purchases as required Participated with the engineering department on engineering changes (ECO) ERP/MRP systems data input, validation, reporting and maintenance MIL-45208 and ITAR familiarity

Purchasing and Production Control Manager 1998-2000 Sonoma Lighting, Sonoma, CA Purchasing, inventory control, master scheduling, bill of materials and participated in daily production meetings Maintained ship list, special order projects and released work orders to floor Staff management, scheduling, coaching, discipline and performance evaluations Logistics, timing, costs, performance and quality

Education
American Society for Quality (ASQ), Milwaukee, WI Quality Engineering Automotive Industry Action Group (AIAG), Southfield, MI Advanced Product Quality Planning (APQP) Production Part Approval Process (PPAP) Failure Mode Effect Analysis (FMEA) Measurement Study Analysis (MSA) Statistical Process Control (SPC) Bureau Veritas Certification, Houston, TX ISO 9001:2008 Lead auditor ISO 9001:2008 Internal auditor Association for Operations Management (APICS), Chicago, IL CPIM

Skills and Abilities

Extensive knowledge in procurement, distribution and manufacturing Familiar with various ERP/MRP systems and database programs, MS Office, Mac and Windows Strong organizational skills and excellent communicator with excellent analytical and problem solving skills Enjoy working closely with cross functional departments and across multicultural boundaries Working knowledge of ISO, FDA, AS9100, ITAR, MIL-45208

Achievements
Published in the Guinness Book of World Records for producing the World's Largest Lollypop in July 2012 Two term past president Redwood Empire Chapter APICS Won Chapter of the Quarter award in Q4, 2007 of the APICS Western Division