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    2.1 - New in The Company

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    Mestereaga Alin
    The document discusses the process of introducing new employees in a company. It covers the induction period from arrival to the end of the second month, and the instruction period from the third month to the end of the first year. The induction process involves communicating important information to the new employee such as contracts, company handbooks, facilities access, and safety training. It also discusses maintaining professionalism through appropriate dress, developing networks within the company, dealing with different types of coworkers, and practicing good communication skills like small talk and active listening.

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    2.1 - New in The Company

    Uploaded by

    Mestereaga Alin
    14 views15 pages
    The document discusses the process of introducing new employees in a company. It covers the induction period from arrival to the end of the second month, and the instruction period from the third month to the end of the first year. The induction process involves communicating important information to the new employee such as contracts, company handbooks, facilities access, and safety training. It also discusses maintaining professionalism through appropriate dress, developing networks within the company, dealing with different types of coworkers, and practicing good communication skills like small talk and active listening.

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    2.1 - New in the Company

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    The document discusses the process of introducing new employees in a company. It covers the induction period from arrival to the end of the second month, and the instruction period from the third month to the end of the first year. The induction process involves communicating important information to the new employee such as contracts, company handbooks, facilities access, and safety training. It also discusses maintaining professionalism through appropriate dress, developing networks within the company, dealing with different types of coworkers, and practicing good communication skills like small talk and active listening.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    14 views15 pages

    2.1 - New in The Company

    Uploaded by

    Mestereaga Alin
    The document discusses the process of introducing new employees in a company. It covers the induction period from arrival to the end of the second month, and the instruction period from the third month to the end of the first year. The induction process involves communicating important information to the new employee such as contracts, company handbooks, facilities access, and safety training. It also discusses maintaining professionalism through appropriate dress, developing networks within the company, dealing with different types of coworkers, and practicing good communication skills like small talk and active listening.

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    of 15

    New in the company

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Introduction process

    INTRODUCTION
    (from conclusion of final interview , period of offer and acceptance, up to and including arrival )

    INDUCTION (from arrival to end of second month of employment ) INSTRUCTION


    ( from beginning of third month to end of first year )
    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Induction
    Communicate for: Offer letter / confirmation Draft contract sent Handbook /rules information Reception Access / clock card Changing rooms Locker key Car-park pass Telephone Discount card Confidentiality undertaking
    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Induction - continued

    Sickness administration Safety matters Wage advance Department introduction Local facilities Person introduction Timekeeping and breaks Organisational rules Discipline and procedure Tour local departments Organisation chart Induction course Questions

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Medium for transmitting instructions


    Video or videoconference Flyers Letter Handbook Presentation with handouts Public announcements Interdepartmental memo Newsletter Presentation with slides / transparencies

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Dressing

    Create a powerful first impression on clients and colleagues Choose businesslike clothing. Avoid flashy or trendy clothes that attract or distract people Neutral colours are best (lighter colours are too casual) Wear suits to meetings Keep your shoes shined Take your clothing cues from the top officers in your company Make sure your clothing fits properly

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Networking

    CRUCIAL : make a positive first impression - professional, confident, likeable

    NETWORK Initiate contact + Maintain contact


    Meet new people

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Initiate contact

    Find a way of meeting the person


    - send a mail - call up - get introduced

    Find common ground and areas of shared interest Find a way to help them

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Maintain contact

    Keep record of names and addresses of contacts + other information Keep in contact (invite to special events, send articles, congratulate) Keep promisses you make

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    Networking - continued
    You need to know:
    -

    Peer group Boss Bosss boss People of other departments HR representatives

    !!! Dont underestimate the power of secretaries or technical support

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    10

    Essential contacts

    People: in support roles who make things happen who give you advice, support, feedback who provide access to information who provide introductions to others who do or could help your cause !!! Try to get a mentor at work

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    11

    People to avoid

    People : who talk too much


    who are extremely competitive who have a negative attitude about the company, job, employees who drag you down you cant trust who stress those around them

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    12

    Problem people

    Aggressive Complainers Noddys Pessimists Superior beings Indecisives Challengers Sliders

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    13

    Small talk
    Always make your interlocutor feel important
    (become interested in other people)

    Try to find some common ground


    (find a shared interest, focus on similarities between you)

    Keep it appropriate
    (approach appropriate topics, avoid inappropriate topics)

    Keep it sincere
    (light and pleasant conversation, look interested, avoid too much flattery )

    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    14

    Be a good listener
    A good conversationalist = a good listener Give the other person a chance to speak Give your undivided attention stay focused on what is being said dont interrupt schedule a time if no time to listen Listen actively listen with mind and eye Listen with an open mind Show that you are listening
    Georgeta Ciobanu (copyright), Comunicare - note de curs, 2011

    15

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