PENYERAHAN DAN PENILAIAN TUGASAN ASSIGNMENT SUBMISSION AND ASSESSMENT ___________________________________________________________________ ______ BBKN3103 BUSINESS COMMUNICATION MAY 2013

___________________________________________________________________ ______ ARAHAN KEPADA PELAJAR / INSTRUCTIONS TO STUDENTS

1. Tugasan ini mengandungi SATU (1) soalan sahaja yang disediakan dalam bahasa modul bercetak kursus ini. / This assignment contains only ONE (1) question that is set in the language of the printed module for the course. 2. Jawab dalam Bahasa Melayu atau Bahasa Inggeris. / Answer in Malay or English. 3. Muat turunkan t !"#at tugasan versi bahasa yang berkenaan dari ada My!"# untuk enyediaan dan enyerahan tugasan anda. Tugasan anda hendaklah ditai dengan menggunakan sai$ %on 12 Times New Roman dan langkau baris 1.&. ' Download the language version of the assignment template concerned from the My !E for preparation and su"mission of your assignment. #our assignment should "e typed using $% point Times New Roman font and $.& line spacing. (. Tugasan anda hendaklah antara 2$00 %&'((a 3000 atah erkataan t&)a* termasuk rujukan. Bilangan erkataan hendaklah ditunjukkan di hujung tugasan anda. Ja'(a' menyalin soalan dan arahan tugasan dalam jawa an anda. + #our assignment should "e "etween !"" to #""" $or%s e&'l(%ing references. The num"er of words should "e shown at the end of your assignment. Do not copy the assignment question and instructions to your answer. &. )nda dikehendaki menghantar tugasan *#+),) ON,LINE melalui My!"#. *ila rujuk ke ada ortal untuk arahan mengenai rosedur menghantar tugasan anda secara online. )nda dinasihatkan menyim an senaskah tugasan yang diserahkan untuk rujukan sendiri. + #ou must su"mit your assignment ON)*INE via the My !E. Refer to the portal for instructions on the procedures to su"mit your assignment on'line. #ou are advised to (eep a copy of your su"mitted assignment for personal reference. .. )nda hanya boleh menghantar tugasan SEKALI sahaja dalam SATU %ail. ' #ou can su"mit your assignment ONCE only in a SING*E file. /. Tugasan anda hendaklah diserahkan antara -%. Ju#a& 2013 hingga 1/%. Ju#a& 2013. *erahan 0 # "a0 1/%. Ju#a& 2013 TIDAK akan diterima. ' #our assignment must "e su"mitted "etween +t, -(l. "1# until 1/t, -(l. "1#0 )u"mission a1ter 1/t, -(l. "1# will NOT "e accepted. 0. Tugasan hendaklah disia kan secara individu. )nda dilarang meniru tugasan orang lain. )nda juga dilarang sama sekali mem lagiat kerja orang lain sebagai kerja sendiri. / #our assignment should "e prepared individually. #ou should not copy another person*s assignment. #ou should also not plagiarise another person*s wor( as your own.

PENILAIAN + E2A*UATION Tugasan ini menyumbang sehingga (12 dari ada jumlah markah kursus berkenaan dan akan dinilai berdasarkan ke ada Ru.1&* yang dilam irkan2 ' This assignment accounts for 3"4 of the total mar(s for the course and shall "e assessed "ased on t,e R(5ri's attached 0 )nda akan diberikan maklum balas tentang tugasan ini sebelum 3e eriksaan )khir *emester bermula / #ou would "e given feed"ac( on the assignment "efore the +inal )emester E,amination commences. PLAGIARISME3 POTONGAN MARKAH + 6*AGIARISM7 MAR8S DEDUCTION A!a1a'3 Tugasan yang diserahkan4 secara automatik4 akan disemak untuk menentukan kadar ertindihan. Jika lagiarisme dikesan4 markah akan di otong se erti berikut5 ' 6arning7 The submitted assignment will automatically undergo a similarity chec(. -f plagiarism is detected. mar(s would "e deducted as follows/ Tugasan dengan ertindihan kandungan antara 10 , 30 2 5 otongan 204 dari ada jumlah markah yang di eroleh. Tugasan dengan ertindihan kandungan antara 31 , $0 2 5 otongan (04 dari ada jumlah markah yang di eroleh. Tugasan dengan ertindihan kandungan lebih dari ada $045 Ma1*a% 0&5a1 akan diberikan. Assignments with 1" ) #" 4 o9erlap with others/ "4 deduction from the total mar(s scored. Assignments with #1 ) !" 4 o9erlap with others/ 3"4 deduction from the total mar(s scored. Assignments with more t,an !"4 o9erlap with others7 :ero mar; would "e given.

ASSIGNMENT QUESTION

PURPOSE The ur ose o% this assignment is to develo learners7 ability to analyse the im ortance o% good communication between grou s in business organisations and to suggest relevant im rovements. RE6UIREMENT 8sing relevant literature4 evaluate the im ortance o% good communication between grou s in a business organisation. ,ecommend ways that the grou s can use to im rove communication. _________________________________________________________________________ MUKA SURAT TAMAT + END O< 6AGE

ATTACHMENT ASSIGNMENT RUBRICS

BBKN3103 +BUSINESS COMMUNICATION + JANUARY 2012

L78 C1&t 1&a Introduction on the meaning o% good communication = &(%t 1 9o introduction on the meaning o% good communication was given 1 Brie% and unclear introduction on the meaning o% good communication was given

9a&1 2 The introduction on the meaning o% good communication was brie%ly but it is clearly e: lained

A.7: a: 1a( 3 The introduction on the meaning o% good communication was ade;uately and clearly e: lained )ble to discuss clearly some %orms o% communication and the in%ormation network. *ome e:am les were given. )ble to discuss clearly all the characteristics and elements o% grou s. The discussion on the %unctions o% grou dynamics was also very clear. =owever4 no relevant e:am les were given. <iscussion on the im ortance o% good communication between grou s was clear and ade;uate

E;< ## 't ( The introduction on the meaning o% good communication was com rehensively and clearly e: lained Ma; Ma1* 0

>

<iscussion on the %orms o% communication and the in%ormation network in business

9o discussion on %orms o% communication and in%ormation network were given

)ble to discuss brie%ly the %orms o% communication and the in%ormation network. 9o e:am le was given.

)ble to discuss some %orms o% communication and the in%ormation network. =owever4 no e:am les were given.

)ble to discuss in detail all %orms o% communication and in%ormation network. 3rovide relevant e:am les

10

<iscussion on grou and %unctions o% grou dynamics in business

9o discussion on characteristics and elements o% grou s4 and %unctions o% grou dynamics

)ble to discuss brie%ly some o% the characteristics and elements o% grou s4 and some %unctions o% grou dynamics. =owever4 the discussion was disorgani$ed <iscussion on the im ortance o% good communication between grou s was brie% and unclear

)ble to discuss clearly some o% the characteristics and elements o% grou s4 and some %unctions o% dynamic grou s.

)ble to discuss in detail all the characteristics and elements o% grou s. The discussion on the %unctions o% grou dynamics was clear and com rehensive. ,elevant e:am les were given. <iscussion on the im ortance o% good communication between grou s was very clear and detailed

<iscussion on the im ortance o% good communication between grou s in business

2 9o discussion on the im ortance o% good communication between grou s was given

<iscussion on the im ortance o% good communication between grou s was brie% but clear

,ecommendations on how grou s can im rove communication

9o recommendation was given 2

Irrelevant recommendations were given

>9# ractical and welljusti%ied recommendation was given

T6> ractical and welljusti%ied recommendations were given

T=,## ractical and welljusti%ied recommendations were given

*ummary 02$

9o summary was given

*ummarised irrelevant oints

*ummarised only a %ew key oints related to the to ic o% discussion and resented in an incoherent manner.

*ummarised most o% the key oints related to the to ic o% discussion and resented in a coherent manner.

*ummarised all the key oints related to the to ic o% discussion and resented in a coherent manner.

T7ta# "7&'t0

10

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