Texas Communications, 4309 Maple Street, Abilene, TX 79602- 099 p!

one 32"-69"-6962 #ax 32"-69"-6 4$ toll #ree 00-299-6962 %%%&texascom&com AMMENDMENT 'e( Annual 47 C&)&'& * 64&2009+c, C-./ Certi#ication #or 2007 01 2oc3et .o& 06-36

CPNI CERTIFICATION
/, 4e%is 1er5man !ereb6 certi#6 t!is 29t! 7a6 o# 8anuar6, 20$4 t!at / am an o##icer o# Texas Communications, /nc& an7 t!at / !a9e personal 3no%le75e t!at Texas Communications, /nc& !as establis!e7 operatin5 proce7ures t!at are a7e:uate to ensure compliance %it! t!e Customer -roprietar6 .et%or3 /n#ormation rules in 47 C&)&'& ** 64&200$ et seq. o# t!e rules o# t!e )CC& Attac!e7 to t!is certi#ication is an accompan6in5 statement t!at explains !o% t!e compan6;s proce7ures ensure t!at t!e compan6 is in compliance %it! t!e re:uirements set #ort! in 47 C&)&'& ** 64&200$ et seq. o# t!e rules an7 5i9es actions ta3en an7 summaries concernin5 7ata bro3ers, customer complaints, unaut!ori<e7 release or access, an7 tactics b6 pretexters&

4e%is 1er5man -resi7ent Texas Communications, /nc& lber5man=texascom&com 32"-69"-6962 ext $60$

AM0.202 STAT0M0.T Texas Communications, /nc& +>Carrier?, !as establis!e7 operatin5 proce7ures t!at ensure compliance %it! t!e )e7eral Communications Commission +>Commission?, re5ulations re5ar7in5 t!e protection o# Consumer -roprietar6 .et%or3 /n#ormation +>C-./?,& Carrier 7oes not sell, rent or ot!er%ise 7isclose customers C-./ to ot!er entities& Carrier 7oes not use an6 customer C-./ in an6 mar3etin5 acti9ities& Carrier !as implemente7 a s6stem %!ereb6 t!e status o# a customer;s C-./ appro9al can be 7etermine7 prior to an6 use o# C-./& Carrier continuall6 e7ucates an7 trains its emplo6ees re5ar7in5 t!e appropriate use o# C-./& Carrier !as establis!e7 7isciplinar6 proce7ures s!oul7 an emplo6ee 9iolate t!e C-./ proce7ures establis!e7 b6 Carrier& Carrier maintains a recor7 o# an6 an7 all instances %!ere C-./ %as 7isclose7 or pro9i7e7 to t!ir7 parties, inclu7in5 la% en#orcement, or %!ere t!ir7 parties %ere allo%e7 access to C-./& T!e recor7 inclu7es a 7escription o# eac! campai5n, an7 %!at pro7ucts an7 ser9ices %ere o##ere7 as a part o# t!e campai5n& Carrier !as establis!e7 a super9isor6 re9ie% process re5ar7in5 compliance %it! t!e C-./ rules %it! respect to instances o# outboun7 mar3etin5 an7 maintains recor7s o# carrier compliance #or a minimum perio7 o# one 6ear& Speci#icall6, Carrier;s sales personnel obtain super9isor6 appro9al o# an6 propose7 outboun7 mar3etin5 re:uest #or customer appro9al re5ar7in5 its C-./& Carrier !a7 no actions a5ainst 2ata 1ro3ers in 20$3& Carrier !as !a7 no reports o# pretexters or #rau7ulent attempts to 5ain access to C-./ #or 20$3& Carrier !as establis!e7 proce7ures to 9eri#6 %it! customers 7irectl6 be#ore an6 re:ueste7 account c!an5es are ma7e in re5ar7s to a77resses, pass%or7s, aut!entication bac3-up in#ormation, account ser9ices& Carrier !as 7e9elope7 proce7ures #or an6 account or ser9ices pass%or7 c!an5es to !elp re7uce t!e 9ulnerabilit6 o# C-./&

Summar6 o# 20$3 C-./ complaints or unaut!ori<e7 e9ents( Carrier recei9e7 no customer complaints& Carrier experience7 no unaut!ori<e7 access&