| Public Service and e-Government

Provide quality e-Government services with secure interconnected systems and applications.

Solutions for Connected Government

Get the architectural and design guidance you need to successfully implement secure interoperable e-Government solutions.
Governments todaywhether at the local or country levelare being challenged to provide more and more services and transactions online. This not only requires a user-friendly interface and centralized portal, but also the interconnection of backend systems in departments that have traditionally operated as independent silos. At the same time, governments are being pressured to become more cost-efficient and to offer rigorous security of confidential data. Designing or redesigning systems to accommodate these demands can be daunting. But Microsoft Services Solutions for Connected Government can vastly simplify this process by providing you with the architecture, tools, and best practices leveraged from numerous successful e-Government deployments around the world.

Enhance Service and Reduce Costs: Microsoft Services Solutions for Connected Government can help you develop a secure common infrastructure shared by multiple e-Government services, with a common user identity and reusable components.

Increase Constituent Satisfaction and Boost Productivity

Microsoft Services Solutions for Connected Government is delivered by technical experts who provide the guidance and tools you need to define and create online e-Services, and to publish, track, and monitor transactions ranging from drivers license renewals to the payment of tax bills. With a convenient centralized portal and 24x7 presence, your constituents will be able to easily and securely access the information they need and conduct business online increasing their satisfaction and reducing your cost of providing walk-in, paper-based services.

Integrate Disparate Backend Systems

Governments are traditionally organized through a variety of separate departments, which may have limited connection with each other either technologically or in the way their services are delivered. Our experienced consultants will help you determine the best integration alternative from our extensive portfolio of proven technologies and solutions. This will allow you to quickly and easily connect these heterogeneous decentralized environments, laying the foundation for you to deliver connected solutions that better meet the needs of your constituents.

Deliver seamless e-Government services.

Contact your Microsoft Services representative today.

| Public Service and e-Government

Build and deploy cost-efficient, secure and connected e-Government systems.

Create a Flexible and Robust Identification System

Designing and implementing robust and secure identity management systems for eGovernment is not trivial, especially when the number of potential users may total many millions. Given the cost and complexity of such systems, the right blend of technologies, business practices, and policies can help establish a robust identity solution. Leveraging the Microsoft Connected Government Framework, Microsoft Services provides an identity system that supports both single sign-on (SSO) for citizens and role-based access for government employees. This allows for faster and easier citizen participation, and more cost efficient and secure delivery of e-Government services.

Build IT Skills with Knowledge Transfer

Invaluable Worldwide Experience:

Microsoft Services has successfully implemented these solutions around the world in multiple government agencies.

Governments seek self-sufficiency to minimize the intervention of outside consultants. That is why Microsoft Services engages your staff with hands-on learning. Through the transfer of our knowledge, techniques, and skills, your organization gains an understanding of best practices in the architecture, planning, deployment, and management of e-Government services. Then, as your needs evolve, you can rely on your internal expertise.

Based on Microsofts Comprehensive Connected Government Framework

Governments worldwide have already established Microsofts Connected Government Framework (CGF) as the architectural and design guide of choice when creating connected solutions in the Public Sector. Now Microsoft Services Solutions for Connected Government takes this framework a step further, giving you the tools and assistance you need to make interoperable e-Government services a realityfrom a conceptual and logical reference architecture to proven best practices, software, and knowledge-transfer recommendations.

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The Tools You Need to Solve Common e-Government Challenges

The Microsoft Services CGF architecture is based on subsystem designs that help you address common technical challenges across a wide range of Public Sector scenarios. Because no two government entities are exactly alike, Microsoft Services works with you to evaluate your needs and determine which architectural elements and tools work best for your organization. Using these building blocks, Microsoft Services has developed scenario-based offerings to address many of these common challenges. Four of these solutions are: e-Government Forms Manager Architect and deploy online transactions and e-Forms for constituent consumption. e-Government Hosted Agency View and process online transactions created by citizens or businesses. e-Government Gateway A consistent standard interoperable interface for submitting transactions through a single delivery point. Identity and Access Management A shared system of technologies, business practices, and policies that support the common identity needs for governmental and private transactions while preserving security and privacy.

Contact us now to arrange an in-depth workshop!

Contact your local Microsoft Services representative, or visit www.microsoft.com/ microsoftservices for a representative near you.

Solutions for Connected Government

Government Services
Microsoft and Thrid-Party Technologies Birth Certificate Tax Payment Vehicle Registration Other Services Microsoft Consulting Services and Partner Services

Identity and Access

e-Government Forms Manager e-Government Gateway Reference Architecture Connected Government Framework

Hosted Agency

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Learn How Microsoft Services Has Helped Government Entities Worldwide

Microsoft Services has extensive experience in integration and portal technologies, Central e-Government Integration Gateways, citizen e-Services delivery, hosted infrastructure and e-Services, end-to-end security and identity management technologies, and electronic forms and document managementknowledge that can be invaluable in setting up your own e-Government solution. Contact us today to learn how other government entities have developed effective, secure e-Government systems using Microsoft Services Solutions for Connected Government, and to find out how to set up your own Proof of Concept or Pilot Program.

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