Version 1.

2012 Devolutions inc.

Remote Desktop Manager Server (Version 1.0)

Table of Contents
Foreword 0

Part I Getting Started

1 What is ................................................................................................................................... Remote Desktop Manager Server? 4 2 Features ................................................................................................................................... 5 3 System ................................................................................................................................... Requirements 6

Part II Management

1 Remote ................................................................................................................................... Desktop Manager Server Console 8 2 Web Client ................................................................................................................................... 9 3 Authentication ................................................................................................................................... 11 4 User Management ................................................................................................................................... 12 5 Security ................................................................................................................................... Group Management 13 6 Role Management ................................................................................................................................... 15

Part III Installation

19

1 Installing ................................................................................................................................... Remote Desktop Manager Server 19 2 Upgrade ................................................................................................................................... Remote Desktop Manager Server 25

Part IV How To

28

1 Configure ................................................................................................................................... Client Data Source 28 2 Configure ................................................................................................................................... Microsoft SQL Server 28 3 Configure ................................................................................................................................... SSL 29

Part V FAQ (Frequently Asked Questions) Part VI Technical Support Part VII Follow Us Index

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2012 Devolutions inc.

Getting Started
Part

Remote Desktop Manager Server (Version 1.0)

1
1.1

Getting Started
What is Remote Desktop Manager Server?
Description
Remote Desktop Manager Server is a self-hosted repository for storing and sharing remote connections, virtual machines and sensitive information. Used in combination with the Remote Desktop Manager Client, it extends its capabilities to create an Enterprise wide high-end data store. To learn more about our other products and their differences, consult this document here.

Highlights
High-end security server for your company Share your sessions with multiple users Can be deployed online or internally Support Windows authentication and Active Directory group management Client and server side caching optimization Includes Remote Desktop Manager Enterprise client (global license) 100% compatible with the SQL Server data source Free 30 days trial

Web Interface

2012 Devolutions inc.

Getting Started

Rem ote Desktop Manager Server w eb login page

1.2

Features
Features Maximum session count Database connection Caching Server caching Client-side caching Multi-user suppport Windows authentication (Active Directory) Group integration (Active Directory) Security management Built-in Database user support Security group Role management Per session security access (view, edit, delete) Custom database encryption with pass phrase Per user setting / credential custom values Per machine setting / credential custom values Connection logs Descriptions Unlimited Behind server X X X X X X X X X X X X X

2012 Devolutions inc.

Remote Desktop Manager Server (Version 1.0)

Session document attachments: Word, Excel, PDF, Visio ... Includes a Remote Desktop Manager client license

X Global

1.3

System Requirements
Minimum Requirements
Windows 7, Windows Vista, Windows Server 2008 Microsoft .NET Framework 3.5 800MHz processor 512MB RAM 1024 x 768 screen resolution 500+ MB hard drive space

Softwares
Microsoft SQL Server 2008/2012 (Express edition is supported) IIS 7.0 or better

2012 Devolutions inc.

Management
Part

II

Remote Desktop Manager Server (Version 1.0)

2
2.1

Management
Remote Desktop Manager Server Console
Console
1. Run Remote Desktop Manager using "Run as Administrator" 2. Tools -> Remote Desktop Manager Server Console

Menu

Rem ote Desktop Manager Server Console

Actions
New Modify Delete Upgrade
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Management

Manage Users Manage Groups Manage Roles View web client

2.2

Web Client
Remote Desktop Manager Web Client
Start web client and login

Web client

View/Modify Sessions

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Remote Desktop Manager Server (Version 1.0)

View /Modify sessions

View/Modify Users

View /Modify users

View/Modify Security Groups

View /Modify security groups

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Management

11

View/Modify Account

View /Modify account

2.3

Authentication
Remote Desktop Manager Server supports multiple authentication modes.

Authenticate with built-in user

The ASP.NET membership framework is used to authenticate the user with its hashed password in the database.

Authenticate with domain user

The domain is used to authenticate the user. The domain authentication is the most secure, flexible and easiest to manage. No need to sync users between the domain and Remote Desktop Manager Server. On first use of the Remote Desktop Manager Server data source the user will be created and be given access rights according their role in the organization as defined on the domain. Make sure you configure appropriate rights to your domain roles in Remote Desktop Manager Server.

Authenticate with local machine user

The application allows a local user to be authenticated unto the server.

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Remote Desktop Manager Server (Version 1.0)

2.4

User Management
Description
With the Remote Desktop Manager data source, you can create users and give them security access. You must be administrator of the database to create users and assign rights. The user administration is available from the menu in File > Administration->Users or from the Remote Desktop Manager Console when executed locally on the server.

Edit the data source users

Adding a User
If you wish, you can create a user linked to a domain or a built-in user. Domain user are created automcatically the first time the log-on. They don't have any rights except what is public.

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Management

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User dialog

The integrate security is used to use a domain user.

Linking a Security Group to a User

In the user dialog, you can check or uncheck any groups. A user with administrator rights has access to all of the configured sessions from all groups.

Linking a Role to a User

Role are assigned when the user is authenticated from the Domain.

2.5

Security Group Management

Description
Security Groups are used to classify sessions and restrict access to certain users. There is no direct relationship between Active Directory and Security Groups. By default, every session is created without security groups, and is visible to all connected users. You can give access to a group for a user or a role.

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Remote Desktop Manager Server (Version 1.0)

Steps:
1. 2. 3. 4. Create the security groups Assign the security group to the session Create the required users Link the security group to a user

Notes: All sessions without security groups are considered public. Creating Security Groups
Security groups are created from the menu in File > Administration->Security Groups.

Edit the data source security groups

Enter a name and a description for the security group. The name must be unique

Security group dialog

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Management

15

Assigning a Security Group to a Session

Security groups can be assigned to sessions using the session's property window. Each session can only have one security group assigned.

Session configuration - security group

2.6

Role Management
Description
Role management is only available when the Domain authentication is enable. This allow the server to link an Active Directory group to a role in RDMS. All the role settings are applied to the user.

Edit the data source roles

Roles can be edited from the Remote Desktop Manager Console locally on the server or from a remote data source by using the menu File->Administration->Roles

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Remote Desktop Manager Server (Version 1.0)

Role editor dialog

When adding a new role, make sure to include the domain and the exact Active Directory name separated by slash. For example:

TIP
To verify all the loaded roles, inherited rights or the authentication method from the client, use the menu File->My Data Source Information

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Management

17

Data source inform ation dialog

2012 Devolutions inc.

Installation
Part

III

Installation

19

3
3.1

Installation
Installing Remote Desktop Manager Server
On the Server Machine
1. Download and install Remote Desktop Manager client 7.0 or better. Download here 2. Make sure IIS is installed with all the ASP.NET requirements.

ASP.NET requirem ents

3. Install Microsoft SQL Server 2008/2012 (Express edition is supported). Download here 4. Execute Remote Desktop Manager Client with admin privileges (run as administrator) on the server machine. 5. From the menu Tools > Remote Desktop Manager Server Console, open the Remote Desktop Manager Server console. 6. Deploy a new server instance.

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Remote Desktop Manager Server (Version 1.0)

New server instance

7. Configure the server with the name settings and authentication mode.

Authentication m ode

For more information see Authentication

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Installation

21

8. Enter a serial or request a trial. 9. Configure the email setting.

Em ail settings

10.Make sure that the ASP.NET State service is started or set to automatically start.

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Remote Desktop Manager Server (Version 1.0)

Auto start ASP.NET State service

11.Select a zip file or use the automatic download. Choose a destination folder and an IIS virtual directory name.

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Installation

23

Server settings

12.Enter the database settings and create the database. You can reuse an existing database from a Remote Desktop Manager SQL Server data source and just upgrade it. Its 100% compatible.

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Remote Desktop Manager Server (Version 1.0)

Database settings

13.Execute the final step and deploy the server. 14.You can test the server installation by opening the url in IE. e.g.: http://127.0.0.1/RDMS. 15.Configure users and security groups and add at least one administrator user (see more here)

User m anagem ent

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Installation

25

16.Configure the server data source on all your client machines (see more here)

.
Client Data Source settings

3.2

Upgrade Remote Desktop Manager Server

Upgrade
1. 2. 3. 4. Open the Remote Desktop Manager Server console Select the server Click the Upgrade button Select upgrade source

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Remote Desktop Manager Server (Version 1.0)

Upgrade source

5. Next 6. Upgrade

Upgrade com pleted successfully

2012 Devolutions inc.

How To
Part

IV

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Remote Desktop Manager Server (Version 1.0)

4
4.1

How To
Configure Client Data Source
Create Remote Desktop Manager Server data source
1. 2. 3. 4. Select File -> Data Sources.. menu New Data Srouce Select the Remote Desktop Manager Server data source Specify settings

Data source settings

Notes
If the server is configured to only allow SSL make sure you specify https://...

4.2

Configure Microsoft SQL Server

On the Server Machine
1. Install or unzip Remote Desktop Manager Enterprise on the machine 2. Install Microsoft SQL Server or Microsoft SQL Server Express (this version is free) with the administrator user named "sa" (mixed mode authentication). Learn more at http://remotedesktopmanager.com/remotedesktopmanager/Home/Download

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How To

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To create the Remote Desktop Manager database, you must use the user "sa" because domain users are not currently supported Make sure to remember the SQL Server instance name, as you will need it for the connection Microsoft SQL Server 2000 and Microsoft SQL Server 2005 is not supported by Remote Desktop Manager 3. Use your administrator user "sa" in Remote Desktop Manager to create an empty database To create an empty database, go to File->Data Sources Configure the connection with the user "sa" and test the connection Click the button "Create Database" 4. Microsoft SQL Server ports are blocked by default, so follow this link to open the necessary ports and firewall: http://support.microsoft.com/kb/914277 5. Create and configure security access for any other user needed in Remote Desktop Manager (menu File > Administration > Users) 6. This database can now be used with Remote Desktop Manager Enterprise and Remote Desktop Manager Server as well

4.3

Configure SSL
Import Certificate or Create Self-Signed Certificate
1. Select the server node in the tree view and double-click the Server Certificates feature in the list view:

Server certificates

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Remote Desktop Manager Server (Version 1.0)

2. Click Import Certificate... in the Actions pane Or Click Create Self-Signed Certificate... in the Actions pane.

Follow the w izard

Create an SSL Binding

1. Select the web site in the tree view.

Select w eb site

2. Click Bindings... in the Actions pane. This brings up the bindings editor that lets you create, edit, and delete bindings for your Web site. Click Add... to add your new SSL binding to the site.

Add binding

3. Select https in the Type drop-down list. Select the self-signed certificate you created in the previous section from the SSL Certificate drop-down list and then click OK.

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How To

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Define https binding

4. Now you have a new SSL binding on your site.

The new binding

Configure SSL Settings in IIS

1. Select a RDMS application in the tree view.

Select application

2. Click on SSL Settings

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Remote Desktop Manager Server (Version 1.0)

SSL settings

3. Configure SSL settings if you want your site to require SSL, or to interact in a specific way with client certificates. Click the site node in the tree view to go back to the site's home page. Doubleclick the SSL Settings feature in the middle pane. Select Require SSL & click Apply.

SSL settings

Modify the Remote Desktop Manager Server configuration

1. Start any text editor (notepad) using right click Run as Administrator 2. Open the file "web.config" found in the Remote Desktop Manager Server install directory 3. locate this line in the file <add key="ForceHttps" value="false " /> 4. Modify value from false to true 5. Save the file

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How To

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Configure SSL Settings in RDM Client

Select File -> Data Sources Edit the RDMS data source Change the server url https://

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FAQ (Frequently Asked Questions)

Part

FAQ (Frequently Asked Questions)

35

FAQ (Frequently Asked Questions)

Description
You can find the most up to date FAQs online here.

2012 Devolutions inc.

Technical Support
Part

VI

Technical Support

37

Technical Support
Contact US
if you've registered and paid for a license or using a trial, you can can obtain free support for Remote Desktop Manager Server. Please email any questions or suggestions to support@devolutions.net. You can also find answers and ask questions directly in our forums at http://forum.devolutions.net/.

2012 Devolutions inc.

Follow Us
Part

VII

Follow Us

39

Follow Us
Facebook

http://facebook.remotedesktopmanagerserver.com

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2012 Devolutions inc.