[SHOROL 39 PRODUCT FACT & FAQ] FAQ]

Core Value
Enjoy (5paisa/ 10sec) to Robi Priyo number, 24hrs, Pulse: 10sec

December 5, 2013 2013

Other values For the first time in Bangladesh customer can migrate the package only recharging the said amount. This is the only flat tariff plan, which offers a priyo number at (5paisa/ 10sec), 24hrs Package & Tariff a. Package name: Shorol 39 b. 18p/10sec , any operator, 24hrs (10sec pulse) & (5 paisa/ 10sec), 24hrs, 1 Robi Priyo number, 24hrs c. SMS charge: 50p to any local numbers. d. Pulse : 10sec & 15%VAT applicable in all charges e. For international calls & SMS International charge and pulse applicable. Package migration migration and balance transfer: a. Customer can migrate to this package by recharging BDT 39 or by dialing *8999*39# (free) b. Balance transfer of BDT 39 amount will be restricted during the campaign period c. Multiple recharge of BDT 39 while staying in this plan will be treated as regular recharge Note: All Shorol package customers will automatically enjoy this package.
Package & Tariff Tariff: Q. What is the Shorol 39 package offer? ffer? A. Dear sir, please recharge BDT 39 and get the best flat tariff offer in the market with 18p/10sec to any local numbers and (5paisa/ 10sec), 24hrs. Q. What is the tariff pulse of this package? package? A. Dear sir, we are offering you 10 sec pulse for this package, which is market standard. Q. What is the SMS tariff for this package? A. Dear sir, in this package your SMS charge will be 50p to any local numbers. FnF and Priyo numbers: Q Does Shorol 39 package have any FnF and Priyo number? A. Dear sir, Shorol 39 pack has one priyo number. Q What is the charge of Priyo number? A. Dear sir, Priyo number charge is (5paisa/ 10sec), 24hrs Package Change: Q. What is the process process to charge my package to Shorol 39 39? A. Dear sir, you have to recharge BDT 39 to migrate to this package and within 8 to 24 hours you will be migrated. You can also migrate to Shorol 39 package by dialing *8999*39# (free) Q. If I recharge BDT 39 for package migration, will I able to use the recharge amount? A. Dear sir, your entire recharge amount BDT 39 will go to your balance. You can use this amount for any purpose. Q. I am a user of Robis old mass prepaid packae, packae, am I able to migrate to Shorol 39 paclkage? A. Dear sir, yes, you can migrate to new Shorol 39 package. Q. Am I able to migrate from Shorol 39 package to other new prepaid packages? A. Dear sir, yes, you can migrate to any new prepaid packages lunched by Robi. Q. I want to migrate from Shorol 39 package to any old mass prepaid package, package, is that possible? A. Dear sir, Robi has exciting new prepaid packages to serve you, so please select a new offer from our existing package line. All of these new packages are much more attractive than our old prepaid packages.

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