Mrs Penny Raquel Collings

Personal Home Address: 10 Turner Road, Ipswich, Suffolk, IP3 0LY

Information Home Telephone: +44 (0)
Mobile Telephone : +44 (0)7747037495
Email: pennycollings@hotmail.co.uk
Date Of Birth: 28th April 1969
Status: Married
Nationality: British
Driving License: Full & Clean Car Licence

Personal I am a very confident, out-going person, who is always hard-working and can talk to people
Statement both inside and outside of work. My desire is to run my own restaurant, which I have done
for the last three years but due to financial reasons was forced to give it up.

I am a very good team player and can motivate my team to work to a very professional
level. I always enjoy my work (although some may find that hard to believe at times) but I
feel I always put 110% into everything I set my mind to and always see results.

Education Suffolk College (Ipswich, Suffolk) 1985 – 1987

- O-Level, English Language
- Distinction in Computer Skills
Northgate High School (Ipswich, Suffolk) 1980 – 1985
- CSEs – English, Maths, Typing, French, Biology,
Geography, Home Economics.

Certifications •1 Quality Service Award with Allied Domecq

•2 Excellence in Customer Service with Allied Domecq
•3 Key Staff Skills with Allied Domecq
•4 Health, Safety and Hygiene with Whitbread Inns
•5 Fit for Food with Whitbread Inns
•6 Emergency First Aid with Whitbread Inns
•7 Qualifying Examination BII *****
•8 KST Training Techniques Course with Wetherspoons
•9 Food and Hygiene
•10 National Licensees Certificate *****
•11 Distinction in RSA Initial Text Processing
•12 WW Rating in Egon Ronay

•13 Also I hold my own personal licence IPS/200505844-1

and have held a premises licence.

Skill •1 Catering/ Hospitality

Highlights •2 Bar Manager
•3 Chef
•4 Kitchen Staff
•5 Restaurant Manager
•6 Waiting/ Bar Staff
Career Waitress Jan 1985 – Jan 1989
History Clowns Restaurant Falcon Street, Ipswich

•1 First real job working full time as waitress

•2 Operating till
•3 Very busy restaurant under lots of pressure.

Assistant Manager Jun 1993 – Apr 1997

Heathlands, Allied Domecq Foxhall Road, Ipswich

•1 Started as bar staff

•2 After training and courses became assistant manager
•3 Responsible for running my own shifts
•4 Key Holder
•5 Assisted with cooking bar food
•6 Provided relief cover when required.

Duty Manager Feb 1998 – Mar 1999

The Swallow, Whitbread Ransomes, Ipswich

•7 Was a newly built restaurant and bar with a large children’s play area
•8 Originally applied as floor staff but within two weeks was restaurant supervisor
•9 After six month became a trainee assistant manager
•10 In Jan 1999 became Duty Manager
•11 Lived on premises two days a week while managers were away.
•12 Was a key holder and responsible for all restaurant operations including bookings.

Duty Manager Apr 1999 – Apr 2002

Cricketers, Wetherspoons Crown Street, Ipswich

•13 Second in command for one of the busiest town public houses in Ipswich
•14 Responsible for making sure food was available all day and evening.
•15 Was key holder and held the licence with my name over the door for over 2½ years.

Deputy Manager Apr 2002 – Feb 2003

Thrasher, Greene King Nacton Road, Ipswich

•16 Second in command of a very busy Hungry Horse restaurant and bar
•17 Held the relief while managers were away
•18 Acted as kitchen manager to get it running better due to bad stocks and GPs
•19 Also held relief for another Green King pub when they were having issues with the
managers there.

Head Chef Feb 2003 – Nov 2004

Next Generation Clubs Ipswich
 •20 Full responsible for running a very busy kitchen. Duties included waste
management, stock control, GPs and wage performances.
•21 Responsible for 15 members of staff
•22 Held many functions including wedding buffets and sit down meals for up to 200
people at one time.
•23 This was definitely my most challenging job to date but I enjoyed the challenge and
gained many more skills and improved my knowledge because of it.
Director/Manager
Pennys Bar and Restaurant December 2004 - July 2007
I opened my own bar and restaurant with two floors. 1st floor seating 100
covers and lower floor seated areas for a public bar. We served Spanish food
of which I made the menu for and had numerous entertainment throughout
the week, including karaoke which became very successful. I had 15 floor
staff and 2 chefs. Unfortunatley we had to close due to personal financial
issues. I have listed people on my references if any questions are needed to
be answered.
Kitchen Manager
The Raven Oct 2007-present
This is a new built so we are constantly training staff. I am at present
training the kitchen and a new head chef. The reason I am looking else where
is because I need a more challenging job as the site is only a community pub
and very quite.

Referees Bob Colman

licensing office,
Ipswich police station.

Steve Francis
My accountant for my own business.
(07970) 153860 or (01449) 781102

Diane Underwood
Manager at next generation while I was there.
07938522544 01473 612909

Anna Wasik
Ex-manager of my restaurant.
(07745) 218532 or (01473) 435931

James Garnham
Manager of a business, good family friend and husband to ex employee.
(07703) 546721 or (01473) 210351

Violet
Business Owner and close friend.
(07940) 780271 or (01473) 226899/ 280980

Amanda Doolan
Manager of the Cricketers while I was there.
(07817) 841557

Sarah Beaucombe
Manager of Axa Insurance,
Business Acquaintance/ customer at my restaurant.
(07875) 734560