Chapter 1Introduction to Industrial/Organizational Psychology

MULTIPLE CHOICE 1. Which of the following is one of the ways that Industrial/Organizational psychology aims to further the welfare of people? a. determining group effects on work performance b. assisting in the selection and training of competent leaders c. assisting organizations in the effective management of human resources d. providing psychological counselling for individuals in the workplace !"# $ %&"# 1 '()# *igher Order +,-# ./0

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ccording to 1r. &heresa 2line 3144567 which of the following might I/O psychologists be called upon to do? a. assist in the selection of employees b. provide support for employee counselling c. assist in the assignment of work tasks d. provide recommendations on health benefits for employees !"# %&"# 1 '()# +emember +,-# 0

0. One of the most important aspects of $"IO%8s definition of I/O psychology is the view that I/O psychology focuses on which perspective? a. individual9organizational perspective b. dual9practitioner perspective c. scientist9practitioner perspective d. professional9scientist perspective !"# $ %&"# 1 '()# +emember +,-# 0

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<. Which of the following is a core competency area in which I/O psychologists should be trained? a. individual assessment b. research methods c. decision theory d. program evaluation !"# ' %&"# 1 '()# +emember +,-# =

=. Which of the following factors was a ma>or influence on the development of I/O %sychology? a. industrial b. economic c. social d. psychological !"# %&"# 1 '()# *igher Order +,-# 5

5. Which ?erman psychologist8s lab was the starting point for much of I/O %sychology? a. Walter 1ill "cott b. *ugo )unsterberg c. ,mil 2raepelin d. Wilhelm Wundt !"# 1 %&"# 1 '()# +emember +,-# 5

@. &he rmy lpha &est was developed for placement of A.". soldiers during World War I to measure which of the following? a. literacy skills b. cognitive ability c. personality traits d. nonverbal intelligence !"# ' %&"# 1 '()# *igher Order +,-# @

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B. Which researcher helped pioneer the use of >ob analysis while working with the military in the development of selection tests? a. Walter 1ill "cott b. Walter 'ingham c. *ugo )Cnsterberg d. +obert Derkes !"# ' %&"# 1 '()# +emember +,-# B

4. Which one of the following led industrial psychologists to eEpand their scope of research interests to issues related to employee morale7 group processes7 and >ob attitudes? a. World War I b. World War II c. the *awthorne studies d. the Wundt studies !"# $ %&"# 1 '()# +emember +,-# B

1;. What was a method of selection known as the F ssessment $entreG originally developed to select? a. fighter pilots b. spies c. commanders d. soldiers !"# ' %&"# 1 '()# +emember +,-# 4

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11. What year was the Industrial and 'usiness %sychology 1ivision of the merican %sychological ssociation first formed? a. 14<= b. 14=; c. 145< d. 14@0 !"# %&"# 1 '()# +emember +,-# 4

1.. )c?ill Aniversity %rofessor ,d Webster made a substantial contribution to I/O %sychology in $anada through his scholarly work on what topic? a. morale research b. the ssessment $entre c. the employment interview d. work9life balance research !"# $ %&"# 1 '()# +emember +,-# 11

10. What does the term FpresenteeismG refer to? a. employees showing up to work even though they may be sick b. employees introducing their clients to other employees c. managers presenting on topics related to team performance d. managers evaluating employee performance based on attendance !"# %&"# 1 '()# *igher Order +,-# 15

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1<. What is the notion of Fboom7 bust7 and echoG put forth by 1avid -oot 3.;;16 from the Aniversity of &oronto a characterization of? a. the age profile of the workforce b. the $anadian economy after World War II c. the changes in the workplace as a result of technology d. the available employment opportunities in the workforce !"# %&"# 1 '()# +emember +,-# 15

1=. Which of the following does the *awthorne effect suggest? a. one small change will have a cascading effect b. a prediction causes itself to become true c. any intervention may have the desired effect d. increasing light in the workplace will increase productivity !"# $ %&"# 1 '()# *igher Order +,-# B

T UE/!"L#E 1. Hob and task analysis is a core competency in which I/O psychologists should receive training. !"# & %&"# 1 +,-# =

.. *ugo )unsterberg is recognized as the most influential early I/O psychologist. !"# & %&"# 1 +,-# @

0. &he rmy 'eta test is a measure of cognitive ability developed for placement of A.". soldiers during World War I. !"# & %&"# 1 +,-# @

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<. In the *awthorne studies7 when the researchers increased the level of illumination7 worker productivity went up. When researchers decreased the level of illumination7 worker productivity went down. !"# %&"# 1 +,-# B

=. Industrial/Organizational %sychology was first developed in $anada. !"# %&"# 1 +,-# 1;

5. &he initial two divisions of the $anadian %sychological ssociation in 14@. were eEperimental psychology and applied psychology. !"# & %&"# 1 +,-# 11

#HO T "$#%E 1. "ome eEperts have labelled Walter 1ill "cott as the FfirstG industrial psychologistI however7 other eEperts claim that the title belongs to *ugo )unsterberg. 'riefly eEplain why both psychologists could be considered FfirstG in the field of I/O %sychology. +,-# @ .. lthough rmy lpha and rmy 'eta tests were no longer used after World War I7 their use had a marked influence on the field. 'riefly eEplain what these tests were used for and why they had such an impact7 even after they were no longer used. +,-# @/B 0. What was the most important outcome of the *awthorne studies to the field of I/O %sychology? +,-# B

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