Smart grids for the future

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Shaping and implementing a smart grid vision

As utilities develop their future strategies, they must consider a myriad of complex challenges. Growing power demand, carbon emissions and environmental compliance requirements, an aging infrastructure and aging workforce, and increasing requirements for greater reliability are all just the beginning. At the same time, the utility customer accustomed to conveniences of a modern digital economy -- expects increased energy choices, real-time feedback, and improved quality and reliability of service. For many utilities, designing their future around a smart grid as a central enabling technology provides a primary course of action to satisfy all these demands. KEMA brings multi-disciplinary experts in utility planning, operations, technology implementation, and customer research to help utilities effectively plan, deploy and harvest the value from smart grid investments. Our proven 5-stage, roadmap approach to development and denition of smart grid systems has helped utilities successfully launch their initiatives.

Strategy roadmap
Formulating a successful strategy for smart grid starts with correctly assessing the situation and understanding your customers. Are they as smart as your grid will be? What do they expect now and in the future? Even in regions that have not deregulated their markets, a growing interest in third parties serving the energy needs of utility customers is eroding utilities historically stable market share. KEMA provides unmatched expertise in roadmap development, visioning, and market analysis to help utilities evaluate service offerings to retain customers, build loyalty and capture new sources of value. We map your strategic options, plan a regulatory and rate case strategy, develop business cases and model implementation options. The strategy roadmap also provides risk assessment and mitigation plans.

System design
Developing system designs for smart grid has uncommon challenges. KEMA uses a proven Use Case process to outline the vision, specify system requirements, and ultimately develop architectural and engineering plans. This process also involves redesigning business processes and implementing a robust change management plan, to enhance benets realization and cultural acceptance. Field demonstrations, testing, and other simulations are also designed and performed to evaluate technology and customer response. Critical components of the system design include development of the Information Technology (IT) system architecture, including the meter data management (MDM), operational, enterprise, and back ofce systems. KEMA experts also provide telecommunications system architecture design and technology specication. Finally, system integration and testing ensures proper functioning.

Procurement management
As an independent, third-party with no nancial interest in hardware or software suppliers, KEMA is able to provide complete neutrality in managing the bid evaluation and vendor selection process. This helps to provide clients the most qualied vendors and competitive bids. Our process for managing requests for proposals (RFPs), implementing a Quality Assurance (QA) program and providing supplier assessments is built on our 83-years of experience in quality assessment and certication for global technology manufacturers. Procurement services can also include acceptance testing, proof of concept, and eld demonstrations. Many of the products and vendors that will be evaluated in this stage of smart grid planning will often have a short track record of delivered quality and service. KEMA provides unique QA services to help evaluate the inherent risks in new vendor supply chains that are critical to developing realistic implementation plans.

Choose experienced advisors to manage deployment risks

Managing deployment
Implementing a successful smart grid program requires well-designed and structured program management oversight. Because smart grid initiatives are still in the early stages of development, there are currently no completed deployments we can learn from. However, KEMAs experience in managing multiple vendors, implementing and overseeing numerous automation system changes, and managing nal acceptance testing and commissioning, provides critical and relevant experience for these projects. Our consultants, many with years of experience in utility operations and process management, provide the expertise to effectively implement process change management during the deployment.

A smart grid system opens opportunities to develop operational effectiveness and system reliability improvements, which can reduce costs and build greater customer loyalty.

Enhancing performance
Once deployed, utility managers open many new opportunities to enhance performance and harvest additional value from their investments. Our experience in performing program evaluation, measurement and verication has a proven track record for excellence. Our knowledge of the global energy market, its many products and vendors, as well as our deep understanding of customer behavior and responses, can help you analyze additional options for creating value. KEMA is experienced in applying analytical tools for assessing equipment reliability and asset management -- another way to enhance the value of having a smart grid. A smart grid system also opens opportunities to develop operational effectiveness and system reliability improvements, which can reduce costs and build greater customer loyalty. As the market for smart grid matures, there will likely be many new ways to enhance your system.

Case study: Duke Envision Center focuses on customers

As part of KEMAs support for Duke Energys industry-leading Smart Grid program, KEMA has collaborated with Duke Energy to assist in the planning and design of one of the rst interactive exhibits to demonstrate integrated smart grid, renewable, and energy-efcient technologies. The Duke Energy Envision Center, located near the Cincinnati airport, provides visitors an interactive and special effects experience that demonstrates the possibilities of modernizing to smart grid and smart energy technology. The Utility of the Future will change the relationship most utilities have with their customers, as utilities adopt technologies that customers have come to expect in every other aspect of their lives. Duke Energy understands this and is using the Envision Center as a way of educating key stakeholders and policy makers about its planned future state operations. The center features a movie-style studio with sets consisting of a substation with two-way, digital technology, a smart home complete with solar panels, automated appliances, and a plug-in hybrid vehicle, an apartment complex with smart meters, and a power delivery work center monitoring conditions with real-time data. Utility poles equipped with intelligent, communicating power equipment are also staged throughout.

Benets and projet details

Demonstrations illustrate how power ows from Dukes generation units to substations, and moves to neighborhoods through distribution power lines. In this future scenario, smart energy technologies will enable the utility to closely monitor the health of the power delivery system, better manage voltage levels, and restore service faster in the event of power outages. The tour incorporates a mix of video presentations and simulations such as a thunderstorm, lightning strike and power outage, to show how, in the future, Duke Energy and other utilities will be able to more effectively pinpoint outages and restore power more quickly. Smart home simulations feature the use of an energy-management system to control high efciency appliances (e.g., dishwasher, water heater, air conditioning equipment), lighting, and a plug-in electric vehicle. Duke Energy conducts tours for regulators and local government ofcials to show the consumer benets of smart grid technology and increase understanding of their Smart Grid and energy efciency initiatives. The center also promotes the importance of renewable power to meet the clean energy needs of tomorrow and helps outline how customers can play an important role in helping reduce greenhouse gas emissions. KEMA maintains an ofce in the center and conducts tours for utility and technology clients, as well as for energy industry trade groups and associations.

About KEMA
Established in 1927, KEMA is an independent knowledge leader and a global provider of high-quality services to the energy value chain, including business & technical consultancy, operational support, measurements & inspection, and testing & certication. KEMA provides impartial advice and support to producers, suppliers and end users of energy, as well as to governmental bodies. In addition, KEMA certies products, systems and individuals for a wide range of clients.

KEMA Smart Grid clients

> > > > > > Vectren Energy E.ON US NY ISO Con Edison Duke Energy CHED Services > > > > > > Consumers Energy Glendale Water and Power Energisa CEMIG MEAG Power Southern California Edison

For additional information, please contact:

Intelligent Networks and Communications Tel: +1 781 273 5700 www.kema.com/SmartEnergyCenter

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