Margaret Chandler

Atlanta, GA 770.361.7706

Professional Overview Six plus years of full life cycle project management / business analyst experience in healthcare IT specifically with Meaningful Use including Clinical Quality Measures (CQM). Management of direct and indirect reports such as clinical analysts and HL7 analysts. Projects included clinical applications, allied/ancillary applications and HL7 interfaces with vendors. Responsible for accurately collecting, interpreting and communicating business requirements to developers, medical informatics and vendors to attest and meet Meaningful Use and PQRS. Fifteen years administration, marketing, management, and patient care of chiropractic practice. Technical Environments MDX OLAP (cube) HQMF HL7 XML SQL Project Management Methodologies PMBOK Agile EHR / EMR Applications Greenway PrimeSuite AthenaHealth Medsphere OpenVista Epic Systems Acument nEHR Areas of Knowledge EHR Incentive Programs - Meaningful Use - Stage 1 and Stage 2 Clinical Quality Measures / CQM PQRS / HIPAA / ARRA / HITech Act ONC EHR Incentive Program Vendor Certification Clinical Workflow (ambulatory and inpatient) QRDA I and III Coding ICD9/10, CPT, SNOMED, HCPCS, E&M Software Microsoft Office Project Visio Visual Studio Team Foundation Server (TFS) Online meeting / collaboration Lync, Web Ex, etc. Spiceworks Help Desk Skills Analysis completed analysis of 127 2014 Edition of Stage I and Stage II Meaningful Use and Clinical Quality Measures for build of data warehouse and MDX queries to calculate and report participation in CMS EHR Incentive Program Leadership managed EHR / EMR implementation teams of up to 12 analysts (matrix and direct report) and over 500 providers averaging a 75% initial adoption rate Communications written and managed communications plans for 20 ambulatory and inpatient facilities projects and go lives Relationship Management unique perspective from experience as software vendor and in outpatient and inpatient environments Planning written and executed project plans for five different EHR applications Prioritizing prioritized 700+ tasks for iteration planning for MU project

Margaret Chandler
Page 2 Experience Greenway Health Carrollton, GA Short Term Contract w/multiple extensions Meaningful Use Business Analyst Team Lead Acquired and maintained in-depth understanding of health care operations, HITECH rules and regulations to support and advise business and IT on implementation and support of customers for Meaningful Use Subject matter expert for developers designing and building OLAP (Cube) data warehouse and writing MDX queries for Meaningful Use and Clinical Quality Measure Calculations Developed measure complexity rating and led BA team in measure to data warehouse mapping Analyzed regulations and review PrimeSUITE EHR configurations and assess and document impacts to clinical process workflow Demonstrated professional and political acumen in assisting in the development of a new department and then navigating through the sale of the company and merging the two Established and maintained ongoing relationship with regulatory bodies via industry forums MU Answers Atlanta, GA Short Term Contracts Consultant Obstetrics AthenaHealth EHR implementation, training, and support Dermatology NexTech EHR implementation project management Chiropractor ICD10 Implementation Community Health Systems Nashville, TN Short Term Contract Meaningful Use Project Manager Managed 12 analysts and the implementation of all applications required to meet Stage I Meaningful Use for three hospitals Emory Healthcare - Atlanta, GA Short Term Contract Clinical Applications Manager Managed an application portfolio that included clinical, business and financial applications such as CACTUS provider credentialing software and GE ViewPoint digital radiology software Kaiser Permanente Atlanta, GA Short Term Contract KPHC (Epic) Project Manager All Modules Managed internalization of six specialties (vascular surgery, plastic surgery, nutrition, geriatrics, dialysis, and cardiology) for Georgia region Hoboken University Medical Center Hoboken, NJ Direct Hire Position Senior EMR Project Manager Managed all aspects and phases of large scale, fully integrated EMR implementation of OpenVista for a multi-facility health system (350 bed hospital with seven outpatient clinics) Gathered, analyzed and documented requirements, configured application Scope included CPOE, clinical, emergency department, surgery, pharmacy, laboratory, radiology, nutrition, interfaces and HIMS/PIMS Reported to the CIO; worked with CIO and CMIO on a daily basis; Attended C-level meetings and delivered presentations to C-level suite including regular status reports Hired, trained, mentored and managed EMR implementation team of 12 Chaired Interdisciplinary Team and facilitated Physician Advisory Team meetings 11/2009 10/2010 01/2011 07/2011 07/2011 09/2011 12/2012 04/2013 07/2012 10/2012 02/2012 06/2012 10/2011 01/2012 02/2012 04/2013 04/2013 03/2014

Margaret Chandler
Page 3 HIT Services Group Nashville, TN Direct Hire Position EMR Project Manager Healthcare IT Full life cycle implementation of five nephrology practices (approximately 75 locations simultaneously) included application configuration, and training Conducted workflow assessments for approximately 16 practices (116 providers and 440 end users) in addition to my own projects Initiated and managed HL7 interfaces for labs, practice management systems, hospitals, transcription, ePrescribing (DrFirst) Childrens Healthcare of Atlanta Atlanta, GA Short Term Contract Epic CPOE Rollout Consultant Provided Go-live floor support for Epic CPOE in the Transplant Unit (45 consecutive days) Paul A. Chandler, DC Alpharetta, GA Direct Hire Position Practice Administrator / Patient Care Tech Patient flow and administering therapeutic modalities such as ultrasound Documenting of care and scribing for physician Credentialing with 20+ managed care companies Performed all front office, billing and coding duties including check in/out, phones, patient flow, insurance benefit verification, medical records custodian, charges, billing, and insurance follow-up 03/1992 08/2007 05/2008 08/2008 08/2008 10/2009